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Chamber Guide

Your Comprehensive Guide to Chamber Programs and Activities


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Message Message From from the the President President

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here has never been a more challenging time to be in business. Almost every business, large and small, has made numerous adjustments to deal with changing economic conditions. The New Castle County Chamber of Commerce is a valuable resource to help your business navigate these challenging times. The Chamber has worked hard to be responsive to the needs of the business community. We have done this by following a simple Mission Statement: Create business development opportunities for our members and advocate for a strong and stable economic climate. The Chamber was first organized as the Newark Chamber of Commerce way back in 1922 and since that time we have grown to become the leading business organization in the area. The Chamber has been so successful for the last 95 years because of our ability to connect our members to their next customer. With that in mind, I would like to invite you to check out the 2017 Program and Membership Guide to see all the different activities, programs and services we provide to our members. Membership in the Chamber is an investment in the future of your business and our local economy. The Chamber offers a wide range of services to help your business grow and provides many opportunities to market your business throughout the region. Your membership in the Chamber will entitle you and your employees’ access to programs, events, information and discounts. Here are just a few ways you and your employees can benefit from membership: • Marketing Opportunities: The Chamber provides affordable and effective opportunities for member companies to advertise their products and services. Our website, social media program and over 200 “in-person” events are cost effective ways to promote your products and services and reach thousands of potential customers. • Credibility: A nationally recognized research company, the Shapiro Group, has determined that consumers have a significantly more favorable opinion of a business, if they know the business is a member of the local chamber of commerce. The study also indicated that a consumer is 63% more likely to patronize a business if they know it is a member of the local chamber of commerce • The best networking program in the region: The Chamber is famous for its business card and networking mixer program. Each month, we host at least two networking events. This is a proven way to meet potential customers and expand our business. There are 10 free networking events included in your annual membership dues. • Legislative Advocacy: To make sure that the voice of the business community is heard in the General Assembly, at County Council and in Washington, the Chamber is an active participant in the legislative process. • Workers Compensation Insurance: If the rate increases of the few years have cost your business too much money, check out the Chamber’s unique Workers Compensation program which can save your business thousands of dollars. • Business Education: How can you keep up with the changing market trends, new regulations and business technology? The Chamber offers a series of dynamic and informative programs put on by the EEC about topics that are critical to the successful operation of your business. The 2017 Program and Membership Guide provides an overview of the Chamber. If you are a member, make sure to check out our enhanced website with many new features to help your business Connect, Save and Grow. If you are not a member, I would encourage you to join the 1,200 other businesses who are members of the Chamber, because, Membership Matters,

Mark Kleinschmidt President New Castle County Chamber of Commerce

HISTORY OF THE CHAMBER

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hat is a chamber of commerce? We are all familiar with the term "chamber of commerce." In fact, it is one of the most recognizable names in the world, but what is a chamber of commerce and what does it really do? Basically a chamber of commerce is an organization of businesses seeking to further their collective interests. Business owners voluntarily form these organizations to advocate on behalf of the members and promote economic prosperity. The roots of the New Castle County Chamber of Commerce can be traced back to 1922, when it was founded and incorporated as the Newark Chamber of Commerce. The Chamber evolved and expanded its territory in the early 1960’s. By 1967, it was known as the Greater Newark Chamber of Commerce and serviced businesses as far east of Newark as Prices Corner.Today, the Chamber has grown from about 300 members in 1979 to over 1,200 members. The Chamber is involved in government affairs, special events, providing emerging businesses with support and services, offering health and insurance benefits to our members, and overseeing a wide range of programs for businesses of all sizes. Armed with this dynamic business plan, staffed with dedicated employees, and driven by an active, involved membership, the New Castle County Chamber of Commerce strives to be the premier business organization in New Castle County. info@ncccc.com

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Table of Contents

MEMBERSHIP • Benefits of Membership....................................................................................................................................... 5 • Maximize Your Membership............................................................................................................................... 6 • Member Referral Program.................................................................................................................................. 7 • Chamber Staff........................................................................................................................................................ 8 • Board of Directors.................................................................................................................................................8 • Committees.............................................................................................................................................................9 NETWORKING • Networking Events..............................................................................................................................................10 • Networking 101....................................................................................................................................................12 • Frequently Asked Questions..............................................................................................................................13 • Referral Groups...................................................................................................................................................14 • Travel with the Chamber.................................................................................................................................... 15 SPECIAL EVENTS • Special Event Descriptions................................................................................................................................ 16 ECONOMIC DEVELOPMENT • Economic Development Council........................................................................................................................18 • Emerging Enterprise Center (EEC).................................................................................................................19 • Business Education............................................................................................................................................. 21 GOVERNMENT AFFAIRS • Program Overview.............................................................................................................................................. 22 BENEFITS CONNECTION • Plan Descriptions................................................................................................................................................ 23 SPONSORSHIP & MARKETING • Sponsorship Opportunities................................................................................................................................ 24 • President’s Circle................................................................................................................................................ 25 • Advertising.......................................................................................................................................................... 26 • Business Directory Listings............................................................................................................................... 27 • Free Marketing Opportunities............................................................................................................................28 • Chamber Value Packs..........................................................................................................................................29 JOIN THE CHAMBER • Membership Application................................................................................................................................... 30 • Contact Us.......................................................................................................................................................... 31

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Benefits of Membership CONNECTIONS Chamber networking events help you build relationships. With over 200 activities each year, you have the opportunity to meet other business professionals, expand connections, and more importantly, find new customers. In addition, we host five referral groups where you make your goods and services known directly to the group members, find new clients, exchange leads, or partner with members for meaningful working relationships.

CREDIBILITY When consumers know that a business is a member of the Chamber of Commerce, they are 63% more likely to purchase goods and services from the company (according to a study conducted by The Shapiro Group).

LEGISLATIVE ADVOCACY The Chamber is your advocate in local and state government and works closely with elected officials to create economic prosperity and enhance the quality of life. As your partner, the Chamber works to minimize the legislative and regulatory burden on your business, and foster a sound economic environment in our county and state. We speak as a unified voice for the business community to elected and appointed officials. As a member of the Chamber, gain access to decision makers and get involved in business issues that impact your business and community.

SAVINGS The Chamber website features a new ‘Hot Deals’ page where you can post specials and discounts. This is a great way to drive traffic to your business and posting is an exclusive members-only benefit.

BUSINESS EDUCATION The Chamber offers a wide array of business education opportunities. We provide classes and seminars like “Finding Your Next Customer," “Business Fundamentals” and "Growth Wheel" to give you the tools to run a smarter, more profitable business.

VISIBILITY You and your company gain visibility by attending events, sponsoring programs, donating door prizes, or advertising on our website. This is targeted, effective, and affordable advertising to help you gain exposure on a small budget where you reach thousands of local business professionals.

COMMUNITY OUTREACH The Chamber connects members to a wide range of local and statewide community and business leaders. Chamber events such as the Policy Makers Movers and Shakers and Greater Newark Network provide valuable insight on issues affecting businesses and the region.

ECONOMIC DEVELOPMENT The Chamber helps promote economic growth within the communities of New Castle County allowing companies to grow their work forces. We promote and refer our Chamber member businesses through our ‘Hot Deals’ page and our online Business Directory. By being a member, you help create a strong local economy to keep our business momentum moving forward.

MEETING & EVENT SPACE The Chamber has meeting rooms for rent. Need a larger room to impress the big client? The Chamber can accommodate small and large groups!

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Maximize Your Membership THE VALUE OF MEMBERSHIP

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hamber participation can come in many different ways depending on the time you have to allot to your membership. It’s all about time. Did you realize that you can derive significant benefits from your membership in little or no time? 1. Attend the next Chamber Orientation – a free, casual event held 10 times a year. You will find out how to get the most out of your membership through an overview of the Chamber from the staff and volunteers. This event includes networking. 3. Attend a Mixer, Special event, Government Affairs event, Economic Development event or Business Education session to be informed and grow your business. 4. Join a Chamber referral group or committee. There are various boards, committees, and referral groups that allow you to work directly with community leaders as well as be a leader yourself. These committees always welcome new members and are a great way to meet other members quickly.

5. Stop by the Chamber office and deliver a quantity of your marketing brochures for display in our frequently visited lobby. 6. Schedule a ribbon cutting with the Chamber. Your photo will appear on the ribbon cutting section of the website with a business description and link to your website. 7. Donate a door prize for an event. This is a great way to have your business name announced to hundreds of attendees. 8. Make sure your company information displayed on the online Directory of the Chamber website is updated. The popular online Directory produces over 8.5 million referrals per year. Each member has their own company listing that links through to their own page. Visit the Member Information Center of the Chamber website to update your organization’s profile.

Entrepreneurial & Business Women’s Expo, Business Forums, Chamber Awards Luncheon, Legislative Events and more. For more information, call (302) 737-4343. 10. Take advantage of free promotion of news about your business in the Member News column on the Chamber website. 11. Members-only services and benefits – such as membership mailing lists and free literature display space at the Chamber; Members-only Hot Deals and Job postings; Credibility through use of Chamber logo on all your marketing materials; weekly Chamber mail emails; discounted notary service and discounted room rentals.

9. Promote your business through numerous advertising and sponsorship opportunities at our Annual Dinner,

No, it’s not a poker game, just a speedy exchange of business cards during a round of SPEED Networking! Members have a great time as they make 24 new business connections in less than 2 hours. Participants rotate between tables giving their two minute elevator pitch at each table. This event continues to have a sold-out crowd and is a great ice breaker for networking novice.

Liounis Creations, introduces herself to other new members at the Chamber Orientation.

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Member Referral Program

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ur Referral Program will help the Chamber grow, which in turn, contributes to the strength of the local business community. As the Chamber has more members, you and your business will have more opportunities for new business contacts and we will be able to continue offering activities and programs that will help your business CONNECT, SAVE AND GROW.

When your referred business or organization joins the Chamber, you will receive a $25 VISA gift card. There is no limit to the number of referrals you can make or VISA gift cards you can earn.

How Does it Work? • Identify a business, vendor, or acquaintance that could benefit from Chamber membership. The referral program will work best if you have directly spoken to the referred person. • Complete the online referral form by visiting www.NCCCC.com & clicking ‘Member Benefits’ from the home page. • A representative of the Chamber will contact the referred business.

Prizes • If your referral joins the Chamber within 90 days and pays for one full year of membership dues, you will receive a $25 VISA gift card. • There is no limit to the number of referrals you can make or VISA gift cards you can earn.. Terms and Conditions When we contact the referred business, we will mention you and your company as the referring business. There is no limit to the number of referrals you can make as long as it has the required contact information. If a referral is submitted more than once, the Chamber will honor the first referring party only. Existing referrals are excluded. You will be notified if your referral is unaccepted because of any of these conditions. The referring member must be in good standing with no outstanding balances. The referred business must join the Chamber within 90 days of the referral submission for credit as a referral. The Chamber may call you to ask for help on finishing the referral to get the member within the 90 day window so that you can receive your credit.

Enter your referral by visiting www.NCCCC.com & clicking Member Benefits. info@ncccc.com

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We Are Working for You CHAMBER STAFF The New Castle County Chamber of Commerce's dedicated staff is here to assist you. Please feel free to contact us and we will do our very best to meet your requests. Our phone number is (302) 737-4343 and our general email address is info@ncccc.com. Bob Chadwick Executive Vice President Phone: (302) 294-2058 chadwickb@ncccc.com

Joseph F. Fitzgerald, Jr. Government Affairs Phone: (302) 294-2060 fitzgeraldj@ncccc.com

Chris Marchak Membership Sales Manager Phone: (302) 294-2061 marchakc@ncccc.com

Erica Crell Program Support Coordinator Emerging Enterprise Center Phone: (302) 294-2063 crelle@ncccc.com

Sally Forrest Administrative Assistant Phone: (302) 737.4343 forrests@ncccc.com

Pamela Mayse Director of Events & Sponsorship Phone: (302) 294-2062 maysep@ncccc.com

Mark Kleinschmidt President Phone: (302) 294-2066 mark@ncccc.com

Terri O'Neal Vice President of Finance Phone: (302) 294-2065 onealt@ncccc.com

Katie Buckley Kraatz Graphic Designer buckleyk@ncccc.com

Caryn Rosica Member Engagement Specialist Phone: (302) 294-2064 rosicac@ncccc.com

Frank DeSantis Program Manager Emerging Enterprise Center Phone: (302) 294-2056 desantisf@ncccc.com Beth Fisher Member Services Associate Phone: (302) 294-2059 fisherb@ncccc.com

Barbara Weiss Executive Assistant Phone: (302) 294-2068 weissb@ncccc.com

Heather Fisher Events Associate Phone: (302) 294-2055 fisherh@ncccc.com

BOARD OF DIRECTORS The Board is the policy-making branch of the Chamber. It approves the budget, receives and passes on committee reports and recommendations, directs the general activities of the organization and is responsible for seeing that its policy determinations are implemented. The Board reflects a diverse cross-section of the general membership to include geographic location, size, industry classification, employment, female and minority ownership, and other relevant characteristics as determined by the Board. Patti Adcock The DuPont Company

Diane Ferry, MS, RHIA Star-Med, LLC

Stuart Lindner Artesian Water

Steven Baccino Delmarva Power

Lou Garzarella AstraZeneca

Christine Mantegna AAA Mid-Atlantic

David Brond ab+c

Carol Di Luzio Wheeler, Wolfenden & Dwares, P.A

Steven Miles Miles Scientific

Dr. Tina Barksdale Wilmington University Chad Bartol M&T Bank Timothy Boulden Boulden Brothers Chairman of the Board Terrence Cahill 21st Century Insurance

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Dr. Patrick Grusenmeyer, ScD Christiana Care David Kenney TD Bank Neil Kilian NAI Emory Hill Susan Leath The News Journal Media Group

Dennis Rochford Maritime Exchange for DE River & Bay Christine Schiltz Parkowski, Guerke & Swayze, P.A. James Soutar Crown Trophy of Wilmington, Inc. Brad Wenger Hilton Wilmington/Christiana www.ncccc.com


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Committees AMBASSADORS Our Chamber Ambassadors are the link in maintaining strong member relations. A dedicated group of volunteers, the Ambassadors, donate their time and energy to provide customer service to fellow members and serve as the public relations arm of the Chamber. The overall purpose of the Ambassador program is to recruit new members, help orient the newest Chamber members, and to assist staff with membership retention.

EVENTS This committee helps to plan and coordinate the Chamber's networking program and special events. They will evaluate ideas for new events, help secure sponsorship for existing events and seek out ways to increase attendance for networking mixers and special events such as the Annual Dinner, Chamber Awards Lunch, the Annual Chamber Challenge Golf Outings and the Women’s Expo.

BOARD OF DIRECTORS The Board is the policy-making branch of the Chamber. It approves the budget, receives and passes on committee reports and recommendations, directs the general activities of the organization and is responsible for seeing that its policy determinations are implemented. The Board reflects a diverse cross-section of The Chamber’s dedicated Ambassadors join together the general membership to include geographic location, size, industry classifica- for a group photo on the steps of the Chamber lobby. tion, employment, female and minority ownership, and other relevant character- During their meeting, the Ambassadors discussed new istics as determined by the Board. ways to support our Chamber members.

EDUCATION PARTNERSHIP This committee seeks to strengthen the relationship between the business community and local school districts. It brings together the Superintendents from the six school districts operating in New Castle County in a quarterly forum to discuss policies and programs that will help improve the quality of public education in Delaware. The Partnership also provides an ongoing process to promote communication and feedback between all the school districts in New Castle County and increase the involvement of local businesses in each district.

ECONOMIC DEVELOPMENT COUNCIL (EDC) The EDC is a partnership between the Chamber and New Castle County government. This groundbreaking initiative includes business, county, municipal, state and Chamber representatives. The core mission of the EDC is to foster responsible economic development and sustainable business growth. In addition to its role as a catalyst for economic development, the EDC serves as a select forum for the discussion of issues facing the business community. There is an additional dues payment to be a member of the EDC.

MEMBERSHIP & MARKETING This committee helps to develop strategies to attract and retain members and reviews existing technology and techniques used to communicate with the membership and general public. They make recommendations to increase the effectiveness of the Chamber's communications function in such a way to increase awareness about Chamber activities, events and programs.

GOVERNMENT AFFAIRS This committee guides the Chamber’s legislative research and lobbying activities. The primary focus is to promote the advancement of economic growth and pro-business legislation. The group also helps coordinate the Policy Makers Speaker Series and draft the Chamber’s Legislative Policy Analysis.

JOINT MILITARY AFFAIRS The Joint Military Affairs Committee (JMAC) is made up of representatives from various local chambers and meets quarterly. The goal of JMAC is to promote the hiring of military veterans and to support the local branches of the military on important employment and federal funding issues. JMAC seeks to strengthen relationships between the local businesses and the military community.

GREATER NEWARK NETWORK (GNN) The GNN is a group of business, academic and community leaders who seek to promote positive economic growth in the greater Newark area. Their focus includes the retention and expansion of employers to the area, and to establish the area as a center of innovation and as a destination for advanced research.

WILMINGTON BUSINESS LEADERS NETWORK Given the importance of the City of Wilmington to our state’s economy as well as the fact that we have close to 300 Chamber members with operations in Wilmington, this committee engages in the many important issues facing the City and works toward making sure that Wilmington has a strong future as a vibrant, safe and friendly place to live and work. info@ncccc.com

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Networking

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he Networking Program provides a wide range of options by offering networking at lunch time, mid-afternoon and evening. There are also several special networking events for our members to connect with their next customer.The Chamber’s award winning networking program is the best in the Greater New Castle County area. People prefer to do business with people they know. The Chamber hosts hundreds of events each year, with networking and business card exchanges being a key part of most events. Depending on the location, attendance can run from 100 to 200 individuals. Take advantage of numerous opportunities to meet potential clients and gain exposure for your business.

SpringFest Tabletop & Networking Expo.....................April This is a mini trade show that features over 30 vendors and attracts over 300 people. SpringFest kicks off the Chamber’s official spring season and provides a great opportunity for those warm weather businesses such as home improvement and landscaping companies to get a jump on their spring sales while providing our members access to a wide range of products and services.

Craft Beer Fest............................................................September This three hour premium event showcases craft beer samplings from the finest local breweries and food samplings from your favorite Chamber Member restaurants.

WinterFest: Tabletop & Networking Expo.....................December WinterFest attendees enjoy festive hors d’oeuvres, cash bar, exhibitors and a fantastic silent auction. There is plenty of room for vending of holiday gifts. What a perfect way to start celebrating the holidays and the end of the year!

Health & Wellness Expo.................June Network with hundreds of potential customers and clients at our free Health & Wellness Expo. This expo features industry vendors, a wine tasting, healthy food sampling and prizes. Tour the world class facility at University of Delaware College of Health Sciences that combines business, Record attendee numbers were reached for this year's research, education and more. SpringFest Tabletop & Networking Expo at Cavalier

Business Networking Mixers (Free)

Country Club.

When you join the Chamber, included in your membership is a wide variety of free networking events. Held at various locations throughout the County, the format offers a happy hour atmosphere with light hors d’ oeuvres and a cash bar. Networking Mixers have developed a very solid following of attendees who take advantage of the opportunity to exchange business cards and expand their business network. The mixers are very popular and attract between 100 to 150 attendees.

(Top) Members enjoyed the bidding war frenzy of the silent auction at WinterFest. (Left) Our Network at Noon at Sullivans Steakhouse is just one example of a great networking event. Many great business relationships have started right here!

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Networking Chamber Connections These affordable networking opportunities are held at various venues throughout the County. These low cost, high value events attract between 75 to 100 people. Holding this “business card” exchange allows our members to maximize the use of their time and make the most business connections.

Speed Networking

Members of New Castle County and Cecil County Chambers make new business connections while enjoying the gorgeous scenery of the Chesapeake Inn.

It’s like speed dating for the business world! Get ready to make 24 new contacts in just 90 minutes! Participants will have the opportunity to share a two-minute conversation with the person seated opposite with each rotation: one side of the table remains seated and the other side rotates to the right. At the close of the event, participants are encouraged to stay and further build on their new found relationships.

Women into Networking (W.I.N.) As a supporting program for the Chamber’s Business Women’s Expo, the Women into Networking Program (WIN) provides business women with an exclusive opportunity to expand their personal and business network at a mixer that includes networking and a brief educational presentation. Attendance at the W.I.N. events has averaged about 75 women.

Member Orientation Want to learn more about Chamber programs? Are you considering joining the Chamber? All are welcome at this free monthly event! Our monthly orientation teaches you how you can use the Chamber to help you CONNECT with your next customer, SAVE Laura Ashby of Painting Parties brought out the Monet in all of the Women money and GROW your business! Into Networking attendees at a recent W.I.N. event at Clarion Hotel- The Belle. Enjoy refreshments and networking while you Relationship building at its finest! learn how the Chamber has tailored programs to fit the needs of businesses. With all of our programs, membership in the New Castle County Chamber of Commerce makes you a working partner with more than 1,200 businesses and professional firms interested in our area’s economy and quality of life.

Chamber President Mark Kleinschmidt gives an overview of Chamber programs and activities to Member Orientation attendees. Members have the opportunity to introduce themselves and learn what the Chamber can do for their businesses.

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Networking

NETWORKING 101

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When joining the Chamber, find your passion and where you can contribute the most, and then get involved to maximize the return. Some may be more comfortable in a small group rather than networking at a large event. Choose how you spend your time wisely.

etworking is an important part of building a successful career. The old saying, “It’s not what you know—it’s who you know,” holds more truth than you might think. So think of networking as an investment, not a nuisance. Consider the fact that 80-90 % of jobs are never advertised or placed with an agency. How do they get filled? Through networking. Networking is essential when starting up a new business or just looking for a job. The more people you know, the more potential prospects and opportunities you have.

First Impressions Say a Lot so Be Prepared When initially meeting someone, 93% of the first impression is based on nonverbal data such as appearance and body language. After the initial impression, what is said is very important and becomes the substance and personality. Always go to an event or meeting armed with a solid knowledge of the audience, current events and business acumen. Remember that first impressions do count, and you only have one opportunity to make a good one.

Cultivate and Develop Relationships Once involved in the Chamber, start building relationships. There are simple keys to building a lasting relationship: When meeting new people, be interesting and interested. People love to be asked questions – it’s an ice breaker for them as well as for you. Once engaged in a conversation on a given topic, the rest will flow. Simply find common interests! Think about the best networking opportunities. Is it a one-on-one meeting over a meal or a drink? Is it an industry association gathering or serving on a committee? Philanthropic interests? Determine where the prospective clients are involved, and determine your comfort zone.

• Keep in touch • Follow up and follow through • Be sincere • GIVE before you expect to receive • Be patient!

Offer to help people. Connecting the dots is an exercise that will continuously come back to you as an unexpected bonus. Assist people searching for a job or their children looking for summer internships. It’s another opportunity to reach out to someone you wish to develop a relationship with, without asking for business, but rather offering an opportunity.

Sharon L. William of DART comments on her business relationship with Brooke Miles of Delaware ShoutOut. Read their complete story by visiting the Chamber Blog. “All of this business started with a handshake and an introduction between two professionals at a New Castle County Chamber of Commerce networking mixer. So the next time you receive a reminder about a networking event at the New Castle County Chamber of Commerce, think twice about attending, you never know the opportunities that await.” - Sharon L William, Delaware Transit Corporation- DART First State

Visit www.ncccc.com to plan your next networking event. 12

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Networking

FREQUENTLY ASKED QUESTIONS

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etworking is one of the most productive and cost effective ways you can spread the word about your business. The Chamber’s award winning networking program is the best in the Greater New Castle County area. Over the next few weeks, we will be running articles to help you get the most out of the Chamber’s networking events. If you would like to build business connections in the most efficient way, take a look at the FAQ’s below. How do I approach a group that is in conversation? First, let’s start with saying that you can always look for a Chamber Staff member or Ambassador and ask them to introduce you to a few people. But what if they are preoccupied with someone else at the time? You can approach a group of people if there are three of them and there is an opening in the group that you can step into. Most people understand that this is very awkward and they will be very accommodating when you join the group. When there is a break in the conversation, introduce yourself and say something about what they were discussing or ask about their businesses. How do I start a conversation? The biggest challenge at a networking event is often the opening line -- what to say to a stranger that doesn’t sound

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How do I work the room? Focus on "one" conversation at a time-- don't try to "work the room." Find a way to make the large group smaller. Join a table with just one or two people. You have succeeded at a networking event if you only walk away with one or two connections. It's not always a numbers game. What do I say when someone comes over to me? forced or awkward. Solution: Attach one phrase to your name tags: "Ask me about..." and then fill in whatever topic you want to talk about (could be about your kids or a movie you saw, try not to make it about your business but more of a topic that everyone can discuss). All you have to do is ask them about their topic and you can listen and add in. Another suggestion is to ask them about what they do? Where they work? etc. How do I get out of a conversation? If it doesn’t feel like the conversation is going well, an easy way to disengage is to politely excuse yourself, saying you don’t want to monopolize their time. Alternatively, grab a colleague and introduce them and then excuse yourself. You can always excuse yourself to the restroom and say it was a pleasure to meet you. Lastly, you can say, “Please excuse me, I have a colleague that I need to meet.” Again, say it was a pleasure to meet you.

Come in with a list of questions like the following: • You can always comment on the food or the room/hotel the event is in. • Try asking what their favorite _____ is (insert book, movie, sports team, etc.). If they say "I don't have time for _____" then ask-what keeps you busy? • What do you wish you had more time to do? • Where is your favorite city or vacation spot? • How did you get into your current field? • Glance at a newspaper before the event and start talking about the latest headline. (Find a safe topic to discuss.)

Important things to note: Don't pressure yourself to be something you're not. Focus on being the best you. Remember, first impressions count. What is the best you? A good listener? A friendly person?

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Referral Groups

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ou are exposed to over 3,000 marketing messages per day! Is your message lost? Word-of-mouth marketing cuts through the clutter and gets straight to business. There are all kinds of referral groups out there to help you with wordof-mouth marketing. The mission of the Chamber referral groups is to help members increase their business through a structured, positive, and professional "wordof-mouth" program that enables them to develop long-term, meaningful relationships with quality business professionals. Our referral groups have an intentional agenda. The first 15 minutes is for eating and networking. During the meeting you will have an opportunity to give a 30 second presentation about your business and two of the members will deliver a 510 minute presentation about their business. One of the best segments of the meeting is when members actually exchange live referrals to each other. You will find the meetings full of positive upbeat energy. Participation in the group by members is a key to the success of a group. Members can participate by bringing referrals and/or visitors to their group. Referral groups do require commitment. The most successful referral groups are comprised of participants who are sincerely committed to helping one another through networking. As a participant, you are responsible for complying with the policies and guidelines. Direct competitors to the group members’ businesses are not permitted to participate in the same referral group. The philosophy

Chamber Referral Group members pass on leads and discuss ways to help each other grow their business.

of the referral groups is “by giving business to others, you will get business in return.” Think of the Chamber referral group as if having dozens of sales people working for you. When they meet someone who could use your products or services, they recommend you and you the same for them. It’s as simple as that. Why wouldn’t you want to join a group where business people know who you are and what you do and actively listen to find leads for you? Successful businesses depend on word-of-mouth.Word-of-mouth advertising is the best advertising there is. It all adds up to connecting with your next customer by way of referrals. Join a referral group with the Chamber today.

We have two breakfast referral groups: Fortune Group meets the 1st and 3rd Tuesday of the month at 8- 9:30 am. ChamberPro meets the 2nd and 4th Wednesday of the month at 7:15-9:00 am. We have two lunch referral groups: Producers meets the 1st and 3rd Thursday of the month at 11:30 am -1:00 pm. LNG meets the 2nd and 4th Tuesday of the month at 11:30 am – 1:00 pm. Finally, Monday Money Makers meets the 2nd and 4th Monday of the month at 4:00 - 5:30 p.m. Contact Caryn Rosica at (302) 294-2064 or rosicac@ncccc.com for more details and open professions in the groups.

ChamberPro Group Meets 7:30 to 9:00 a.m. on the 2nd and 4th Wednesday of each month

Fortune Networking Group Meets 8:00 to 9:30 a.m. on the 1st and 3rd Tuesday of each month

LNG Meets 11:30 a.m. to 1:00 p.m. on the 2nd and 4th Tuesday of each month

Producers Group Meets 11:30 a.m. to 1:00 p.m. on the 1st and 3rd Thursday of each month

Monday Money Makers Meets 4:00 to 5:30 p.m. on the 2nd and 4th Monday of each month

Young Professionals Network Provides young professionals the chance to pursue their interests, connect with peers, and learn from one another in an atmosphere of coordination and support.

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Travel with the Chamber

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Special Events Annual Dinner………………………………........March The Chamber’s Annual Dinner provides our members access to elected officials and a great opportunity for networking. Each year, we have a featured speaker from the world of business or politics, and present awards. This is the Chamber's largest event of the year and draws a crowd in excess of 500. You do not want to miss the opportunity to be part of this outstanding and memorable evening.

Chamber Awards Luncheon.................………May

Tony Allen and the Wilmington Education Improvement Commission received the Wallace Johnson Community Service Award at the Chamber’s Annual Dinner for playing a central role in an ongoing effort to end 40 years of innercity busing that forces Wilmington students to attend schools far from their homes.

Celebrate business success by honoring the Entrepreneur of the Year with the Chamber! Each year, the Chamber recognizes a local business owner who has not only succeeded with their business, but has demonstrated that the entrepreneurial spirit is alive and well in New Castle County. The Entrepreneurial Advocate of the Year award and several other recognition awards are also presented. The lunch attracts over 300 attendees.

Chamber Golf Outing……...................................May Each Spring, the Chamber holds its annual Chamber Golf Outing at a local golf club. Attendees enjoy a beautiful day of golfing complete with golf cart, lunch, beverages on the course, dinner, silent auction & awards ceremony.

Business Women’s EXPO….......................November This popular event provides educational opportunities for attendees while expanding foot traffic for sponsors and vendors. The Expo is designed to motivate and inspire business women at all levels, build lasting relationships, and embrace all opportunities! Attendees, exhibitors and sponsors are provided with Chamber President, Mark Kleinschmidt, presents Hal Real, Founder & Presendless networking opportunities, outstanding educational ident of Real Entertainment Group, Inc./World Cafe Live with the Entrepreworkshops, a business resource center and motivational pro- neur of the Year Award at the Annual Chamber Awards Luncheon. grams. There are over 120 exhibitors and over 600 attendees.

Annual Meeting & Mixer...............................................January Attendees of the Annual Meeting & Mixer join together to say “Happy New Year” and see what exciting plans the Chamber has in store for their company in the upcoming year. There is plenty of opportunity for networking and building new business relationships at this kick-off event of the year.

Liz Scott of Alex’s Lemonade Stand Foundation, a previous keynote speaker, poses for a picture with 2 young volunteers helping to raise money for Alex’s Lemonade at the Business Women’s EXPO.

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Chamber President Mark Kleinschmidt toasts the exciting plans the Chamber of Commerce has in store for our members in 2016 at the Chamber’s Annual Meeting & Mixer

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Special Events

Over 120 exhibitors displayed their products and services during the Exhibitor’s Showcase of the Entrepreneurial & Business Women’s Expo. Attendees enjoyed desserts, coffee and wine tasting throughout the afternoon and they visited the booths of our members. There was a high energy among the guests and members as they were networking and building new personal and business relationships. The Chamber was pleased to host our 9th Annual County Chamber Golf Challenge at DuPont Country Club- Nemours Course. Thanks to our sponsors and to Delaware Express for donating our Grand Prize, a Day Trip for Two to NYC to see "Wicked" on Broadway!

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Economic Development ECONOMIC DEVELOPMENT COUNCIL The New Castle County Economic Development Council represents a partnership between the New Castle County Chamber of Commerce and New Castle County government, bringing together government officials at the state, county and municipal levels with business leaders from throughout the County who pay dues to belong to the Council. As its core mission, the Council fosters responsible economic development and sustainable business growth in New Castle County, Delaware. The Council supports and promotes initiatives to improve quality of life. In addition to its role as a catalyst for economic development, the Council serves as a select forum for the discussion of issues facing the business community.

Economic Forecast Luncheon ................February This event features Dr. Anirban Basu as he recaps the economic activities of the previous year and discusses the potential outlook for the Delaware’s economy in the upcoming year. The Economic Forecast Luncheon has become quite popular and often sells out.

Economic Development Luncheon.............October This annual luncheon event gathers Delaware business, community and political leaders to celebrate economic development successes for the year, to hear from a featured keynote speaker, and to support the Chamber’s ongoing economic development efforts.

WILMINGTON BUSINESS LEADERS NETWORK

Over 250 people attended the 9th Annual Economic Development Forecast Luncheon to hear Dr. Anirban Basu of Sage Policy Group recap the economic activities of 2015 and discuss the outlook for the economy in 2016.

The Wilmington Business Leaders Network is a New Castle County Chamber of Commerce initiative. Given the importance of the City of Wilmington to our state’s economy as well as the fact that we have close to 300 Chamber members with operations in Wilmington, it is imperative that we remain engaged in the many important issues facing the City and work toward making sure that Wilmington has a strong future as a vibrant, safe and friendly place to live and work. Join our networking site wilmbiznetwork.ning.com.

GREATER NEWARK NETWORK The Greater Newark Network is a network of business, academic and community leaders who seek to establish the Greater Newark Area as a center for innovation, creativity, and technology. Join our networking site by visiting greaternewarknetwork.ning.com. Once you've created a login and password, you can read and post blog entries, create and join forums, participate in discussions, and stay in the know.

Governor John Carney provided a riveting keynote address regarding the future of Delaware's economy and his thoughts on the state's economic development priorities.

REGIONAL IMPACT The Chamber partners with Select Greater Philadelphia to promote the entire 12 county region around Philadelphia, both nationally and globally. Via events and activities sponsored by Select Greater Philadelphia, this partnership provides opportunities for NCC Chamber members to connect with business leaders throughout the region.

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Economic Development EMERGING ENTERPRISE CENTER In 2008, the Chamber opened the Emerging Enterprise Center (EEC). The EEC is a small business incubator that is designed to provide startup companies with a comprehensive program of support, access to resources, and advice. This nurturing environment helps entrepreneurs focus on the skills and processes necessary to build a successful business. Now, as a separate 501(c)3 Charitable Organization, the EEC continues to expand its programs and services. Qualified EEC candidates are startups in business less than three years, with the potential to generate significant revenues and jobs in Delaware, and who have a business plan, and are ready to launch their business. Being a part of a small business incubator has helped Info Solutions avoid many of the pitfalls and address the challenges that many small businesses face. It has helped us grow from a small home office business to a mature company. –– Mark Olazagasti, Info Solutions (EEC Incubator Member Graduate)

Business Incubation Programs EEC Resident Incubator: The EEC incubator provides a combination of affordable office space and support resources, along with mentoring, educational opportunities, networking, and other amenities that are vital to the success of new businesses. The incubator program is co-located with the Chamber offices and has 5,300 square feet available for early stage companies. Other on-site support features access to meeting and conference facilities, phone and Internet connections, shared office equipment (copier, fax, and mail), receptionist during Chamber business hours, and free coffee all day!

EEC Virtual Incubator: Designed for the startup company that doesn’t need the office space. The Virtual Program is ideal for retail, manufacturing and distribution companies, or for startups that already have an office location. You get all of the benefits of the EEC Incubator Program without the space!

Current members and graduates are invited to meet with peers and mentors every other week for an informal discussion of issues in their businesses.

EEC International Soft Landings Program: The International Soft Landings Program allows the EEC to become an innovation access point for global technology companies considering North American markets. As a “soft landing zone,” the EEC will offer cost-effective market entry for small to mid-sized, high-growth companies planning to expand their marketing reach abroad. The EEC provides a dynamic business environment consisting of modern offices, common areas, and access to the local business community.

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info@eecincubator.com

The EEC gives you a framework to implement your strategy. Being in this incubator program has allowed us to take our plan and our model and escalate it into action. Current members meet one on one quarterly with the Program Director to go over their business goals.

–– Michael Bantum, Direct Mobile Transit (EEC Resident Incubator Member)

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Economic Development Entrepreneurial Advocacy Programs The EEC has developed a network of strategic partners, business relationships and contacts with business leaders in the community. Access to resources through these programs benefits not only Chamber members and EEC participants, but also the entrepreneurial community. In addition, the EEC hosts two programs that are open to all startups, small business owners, entrepreneurs and those thinking about starting a business: New Castle County Open for Business, and SWIM WITH THE SHARKS Video Pitch Competition.

New Castle County - Open for Business: A FREE, two-hour event where existing and startup businesses can meet officials from a host of non-profit and governmental agencies, that provide a wide-range of services for small businesses. The group meets on the fourth Thursday of each month from 9:00 to 11:00 a.m. at the New Castle County Chamber of Commerce. The main attraction for the EEC was actually their mentorship program. It takes a village to make a company and the EEC provides that village. There is just a huge amount of support whether it’s through the business education workshops, or meeting with Frank [DeSantis, Program Director] on a quarterly basis, as well as the mentor that they assign to you. It’s just been priceless.

Attendees of the EEC’s Open for Business session discuss ways to grow their businesses. Join us on the 4th Thursday of each month.

–– Brooke Miles, Delaware Shoutout (EEC Resident Incubator Member)

SWIM WITH THE SHARKS Video Pitch Competition and EEC Annual Luncheon......September:

Tim Humphreys and Chamber President Mark Kleinschmidt present Swim with the Sharks Video Pitch Competition winner, Amira Idris of Vibrating Therapeutic Apparel with a $2,500 check as part of her Grand Prize Package at the Emerging Enterprise Center Annual Luncheon.

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The SWIM WITH THE SHARKS Video Pitch Competition provides local entrepreneurs and start ups with an opportunity to showcase their company, learn how to create a pitch video, and practice how to pitch their When I started with the EEC, I had a business, business plan but I didn’t know how to while execute that business plan. One of the competing for a valuable prize things that the EEC helped me concenpackage. At the EEC Annual trate on was to find the resources out Luncheon, which brings together there necessary to be able to implement the entrepreneurial community in that business plan and grow a business. the region, the video pitches of the –– Matt Doyle, Advertising is Simple three finalists are shown. Atten(EEC Incubator Member Graduate) dees vote live at the event for the Grand Prize Winner!

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Economic Development BUSINESS EDUCATION The Emerging Enterprise Center has revamped the Chamber’s business education activities into a coordinated Business Education Program that is tailored to meet the needs of Chamber members, EEC Incubator members, and the small business community in New Castle County. The workshops are designed to be interactive, hands-on learning experiences built around topics that are relevant to the business owner, entrepreneur, business development/account manager, customer services person, human resources, or office staff employees. The four different series cover at least one of the four key aspects of running a business: Concept, Customers, Operations, and Organization. There is a workshop that is relatable to every type of business.

Finding Your Next Customer A workshop series that focuses on marketing, networking, social media, and sales topics. Each topic offers a strategic and hands-on context that allows business owners and their appropriate employees a chance to learn from business professionals, on how to work smarter, not harder, to grow the business.

Business Fundamentals

The EEC has taught me, apart from the strategic, is how to be operationally oriented, how to beat short-term goals, and to focus on results. Through our many discussions and workshops, I have learned how to develop a plan, set milestones, and move forward to achieve the goal.

This workshop series tackles those tough nuts-and-bolts aspects of running a business that every business owner and/ or manager has to master. These –– Panagiotis Kollas, Uniscrap, PBC workshops strive to deliver key (EEC International Soft Landings take-aways and a hands-on Incubator Member) approach to mastering topics like pricing strategies, cash flow issues, human resource and operational processes, etc.

Growth Wheel The Growth Wheel is a toolkit that is used as a part of the EEC comprehensive program, and is made available to all businesses in a workshop format. It is a tool for decision making for startup and growing companies to get focused, set Growth Wheel focus areas chart. agendas, make decisions, and take action. This is a hands-on, action oriented workshop series designed to help busy entrepreneurs at all stages of growth. The workshops focus on topics within the four quadrants of the Growth Wheel: Business Concept, Customer Relations, Profitable Operations, and a Strong Organization.

Business Issues Roundtable/Lunch & Learn This workshop series combines best practices, local subject matter experts to guide the group, and a small class size to promote discussion, problem-solving, and of course, relationship building.

CEO Think Tank CEO Think Tank® is a comprehensive peer to peer program being offered by the New Castle County Chamber of Commerce and is specifically designed for that mid-size company (more than 20 employees and revenues over $1 million) who is looking to grow to the next level. It is the only CEO and Senior Executive support group program that incorporates peer interaction, business success and personal growth in a confidential and supportive setting.

Non-Profit Forum This workshop series occurs twice a year on topics that are relatable to non-profit and for-profit businesses on such topics like promoting the mission of the business, storytelling for better website traffic, or building a Board of Directors. info@eecincubator.com

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Government Affairs The Chamber represents member business interests at all levels of government. As your partner, the Chamber works to minimize the legislative and regulatory burden on your company, and foster a sound economic environment in our county and state. We speak as a unified voice for the business community to elected and appointed officials. To ensure business friendly public policy, the Chamber will focus on:

Knowledge - we track proposals at all levels of government, with an eye on the potential impact of these proposals on our members.

Advocacy - we carry the message to our elected officials, maintaining a daily presence in Dover during the legislative session and at County Council meetings. Protecting the interests of our members - the Chamber has worked with member companies to seek legislative action concerning issues directly impacting their business. Access to government - Policy Makers’ breakfasts and luncheons feature our highest ranking elected officials, providing members with direct access to our political decision makers. LEGISLATIVE POLICY ANALYSIS (LPA) The Chamber closely monitors the Federal, State and Local Government for policy and legislative proposals that can impact your business. To keep our members informed, the Chamber develops a one page document, Legislative Policy Analysis (LPA), to provide a comprehensive overview of the issue and outline the Chamber’s current position on the particular issue. The Government Affairs Committee and the Board of Directors participate in the development of each LPA. You can find a list of existing LPAs on the Chamber website.

POLICY MAKERS, MOVERS & SHAKERS To provide our members the opportunity to meet and engage in dialogue about the issues that matter to them, the Chamber hosts a series of events featuring key elected officials from all levels of government. Speakers for this series include: Governor John Carney, Senator Tom Carper, Senator Chris Coons, Congressman Lisa Rochester, Mayor Mike Purzycki, County Executive Matt Meyer, members of the Delaware Congressional Delegation, Governor Markell and panel discussions featuring senior state legislators and committee chairs.

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U.S. Senator Chris Coons spoke to Policy Makers, Movers & Shakers attendees about issues that affect our local business community.

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Benefits Connection BENEFITS CONNECTION The Benefits Connection is an association plan that was established for the New Castle County Chamber of Commerce in 1980 for it's members. Since then, the Benefits Connection program is offered to several different Delaware Chambers and Trade Organizations throughout the state. Group coverage is available for Medical, Dental, Vision, Term Life, Short & Long Term Disability, Voluntary Health related products and Workers Compensation. Our array of benefits are offered from financially strong insurance companies with comprehensive and competitively priced products. We are dedicated to getting our members the best insurance products and services available today to protect you, your employees and your business.

Group Healthcare Plans Healthcare Plans with the Benefits Connection are offered by Aetna and Highmark BCBS of Delaware. Each company offers many plans with a variety of deductibles and co-insurance amounts with EPO’s, PPO’s, HSA’s and HRA’s.

ACA Compliance Under the Affordable Care Act many small businesses have a new set of reporting requirements concerning health insurance for employees. The Benefits Connection program will help you determine your reporting requirements and can even provide an on-line too, the Employee Navigator, that will prepare the required reports and meet federal guidelines.

Group Dental Plans Dental plans with the Benefits Connection are offered by Delta Dental, Dominion Dental and United Concordia with both DHMO and Traditional plans. Coverage is also available with the Highmark BCBS, and Aetna medical plans as an 'add on' benefit.

Group Vision Plans A Vision plan with the Benefits Connection is offered by VSP under an association program. Coverage is also available with the Highmark BCBS and Aetna medical plans as an 'add on' benefit.

Workers Compensation Benefits Connection provides a very unique program that can significantly reduce the premiums for Workers Compensation Insurance. Working with the nationally recognized provider, BBSI, the Chamber can help you save thousands of dollars each year.

The Workers Compensation program offered by the Chamber can save your business thousands of dollars. Brad and John Allen from the Allen Insurance Group along with Larry Lewis from BBSI, present a refund check to Steve Jacono of Beeline Services LLC for over $5,000.

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Sponsorship Opportunities The Chamber coordinates and hosts over 200 events and programs a year. Many of these activities provide significant sponsorship opportunities. Economic Forecast Luncheon Presenting: $5,000 Gold: $2,500 Silver: $1,500 Bronze: $500 Economic Development Luncheon Presenting: $5,000 Gold: $2,500 Silver: $1,500 Bronze: $500 Emerging Enterprise Center (EEC) Gold: $10,000 Silver: $5,000 Bronze: $2,500 EEC Annual Luncheon & Swim with the Sharks Video Pitch Competition Presenting: $5,000 Gold: $3,000 Silver: $1,500 Bronze: $750 Health & Wellness Expo: Presenting: Gold Star: Silver Star: Bronze Star:

$5,000 $3,000 $1,500 $750

Business Fundamentals Program: Individual Session:

$2,000 $500

Finding Your Next Customer Program: $2,000 Individual Session: $500 Nonprofit Forum Program: Individual Session:

Policy Makers Speaker Series Gold: $3,000 Silver: $1,500 Bronze: $750

WinterFest Gold Presenting: Silver Bells: Holly:

$1,000 $500 $250

Annual Dinner Presenting: Gold: Silver: Bronze: Table: Cocktail Reception:

SpringFest Gold: Silver: Bronze:

$1,000 $500 $250

Craft Beer Fest Presenting: Gold: Silver: Bronze:

$2,000 $1,000 $500 $250

$10,000 $8,000 $6,000 $3,000 $1,850 $1,500

Business Women’s Expo Presenting: Silver: Bronze: Keynote Luncheon: Showcase: Morning Workshop:

$5,000 $3,000 $2,000 $1,750 $1,500 $1,000

Chamber Awards Luncheon Gold: $3,000 Silver: $1,500 Bronze: $750 Chamber Golf Outing Event: Gift PAK: Cart/Dinner: Silver: Specialty:

$3.500 $2,500 $1,500 $800 $500

Business Networking Mixer Entire Series: $1,000 Individual Mixer: $150 Chamber Connections Entire Series: Individual Mixer:

$1,000 $150

Mid-Day Networking Entire Series: Individual Mixer:

$1,000 $150

Member Orientation Entire Series: Individual Event:

$1,000 $150

Speed Networking Entire Series: Individual Mixer:

$800 $250

Women into Networking Entire Series: Individual Mixer:

$800 $250

$2,000 $500

For more detailed Sponsorship Information, contact Pamela Mayse at 302-294-2062 or maysep@ncccc.com.

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President’s Circle The President’s Circle sponsorship program provides customized annual sponsorship packages that ensure our sponsors are getting the most for their investment in the Chamber. The activities and programs contained in a President’s Circle sponsorship take place throughout the year and not only provide the Chamber with ongoing financial support, but create a year long marketing value for our investors. Since sponsorship packages are developed at the start of the New Year, it allows for a more efficient budgeting and planning process during the year. Each level of President’s Circle sponsorship has three core items (the Annual Dinner, the Chamber Awards Luncheon, the Policy Makers, Movers & Shakers speaker series). The Platinum, Gold, Silver and Bronze level sponsorships are available to all Chamber members but the Diamond and Blue Hen sponsorship levels are only available to those members with less than 200 employees. What is unique about each sponsorship opportunity is the potential to create a customized sponsorship package that best meets the individual needs of each investor. All members of the President’s Circle also receive an invitation-only quarterly reception with notable business, community and government leaders. In addition, members of the President’s Circle are included in special events and programs that may come up during the course of the year. Sponsorship in the President’s Circle starts at $2,500. So as you can see, becoming a member of the President’s Circle provides a great return on your investment!

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Advertising WEBSITE BANNER ADS Have an opportunity to be seen by over 10,000 visitors a month! Banner ads appear on the Chamber’s home page and select internal pages and rotate among other Chamber banners. Banner size is: 480 x 60 pixels. JPEG, GIF and PNG files are accepted. The duration of each banner ad on the Chamber website is 4 weeks. Additional weeks can be purchased at a discounted rate. Website Banner Ads - Content Page Banner Ad $100 (Fills in on all website pages where there isn’t a paid banner ad) - Specific Page Banner Ad $150 (Select your placement from the pages with the most traffic) - Home Page Banner Ad $200 (Limited to 3 per month)

CHAMBERMAIL EMAIL BANNER ADS ChamberMail is our “E Calendar.” Sent each Tuesday to over 28,000 subscribers. ChamberMail is the source for member news, upcoming events and timely, valuable information about what is happening. Your ad runs in the spot you select for four weeks, that means your ad has the potential to have over 80,000 impressions in a month! JPEG and GIF files accepted and you must include the URL for where you’d like your ad to link. ChamberMail Ads - Banner ads: 7.5”w x 1.5”h $300/for 4 weeks - Island ad 2.25”w x 3”h $200/for 4 weeks - Advertorial $200/for 1 week Title, opening paragraph or snippet, logo and link will appear directly in Chamber Mail. The link will go to the complete article posted on it’s own page on the Chamber website. Up to 800 words.

ANNUAL CALENDAR Each year, the Chamber distributes a calendar featuring events and photos throughout New Castle County. Each month, the calendar features a banner advertisement for one company only. This is a valuable and affordable advertising opportunity to market your business in front of 2,500 individuals for an entire month. That means multiple impressions over a 30 day period. The opportunity is limited to 12 companies. Printed Calendar Ads - Ad size is 11” x 2” Price is $550

SPECIAL EVENT PROGRAMS The Chamber produces printed programs that are distributed at the Chamber’s special events and include pertinent information such as winner biographies, timing, sponsors, advertisements and general information about the event. There are advertisement opportunities that you can purchase in each Program or you can get discounted rates by choosing to advertise in multiple event programs. Individual event program advertising: Business Women’s Expo Full Page Ad: $375 Half Page Ad: $200 Quarter Page Ad: $100 Business Card Ad: $75

Annual Dinner Full Page Ad: $700 Half Page Ad: $350

Chamber Awards Luncheon Full Page Ad: $200 Half Page Ad: $100 Business Card Ad: $75

Annual EEC Luncheon Full Page Ad: $200 Half Page Ad: $100 Business Card Ad: $75

Multiple event program advertising: - 4 Full Page Ads – $1,000 for all four program books ($475 savings) - 4 Half Page Ads - $500 for all four program books – ($250 savings) - 3 Business card size ads – $170 ($55 savings)

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Online Business Directory Listings Appearance of Basic Online Directory listing

BASIC ONLINE BUSINESS DIRECTORY LISTING Your membership in the Chamber includes a listing in the popular online directory of all Chamber member businesses. Members may have their name, address, and phone number displayed in the online directory search results and may choose to have their business name hyperlinked to their Member Information page. In the Basic Online Directory listing, members can display a 200 character business description, hours of operation, driving directions, and 240 characters for keywords. Web Photos and Images are not available.

ENHANCED ONLINE BUSINESS DIRECTORY LISTING Members who choose to purchase the Enhanced Online Directory Package are entitled to extra features to help their listing stand out from the crowd. They may have their name, address, and phone number displayed in the online directory search results and may choose to have their member name hyperlinked to their Member Information page. On the Enhanced Online Directory Listing, members can display a business description, results summary, hours of operation, driving directions, additional bulleted description, and unlimited characters for keywords. All web photos & images selections are available which include a search results icon, logo image, a photo gallery, video, and a map image selection.

Appearance of Enhanced Online Directory listing

Enhanced Business Directory Listings: $100/year

Appearance of Online Directory Search results. Please note that in this section enhanced directory listings get priority placement, additional website link, and expanded description, logo and map upgrade.

Features of the Enhanced Member Listing Page 1. Member page header 2. Member page logo 3. 1600 character description 4. Five bullet points that can link to different pages of member website 5. Ability to show a YouTube video and 8 photo slide show. 6. Shows any current Hot Deals or Job Postings 7. Enhanced map pin

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Free Marketing Opportunities ONLINE COMMUNITY CALENDAR Chamber membership entitles you to post your organization’s events on the Chamber’s Community Calendar! You can add the date, time, location, event description, a link to event registration, contact information and more. This is an excellent way to gain exposure for your event and build up your attendee list. To post an event to the Community Calendar, visit the Chamber’s website and click ‘Networking & Events’.

HOT DEALS The Chamber website features a new Hot Deals page where you can post specials or discounts that your business is offering. This is a great way to drive traffic to your business and posting is an exclusive no cost members-only benefit. You can post a Hot Deal by logging in to the ‘Member Information Center’ of the Chamber website.

MEMBER NEWS A valuable benefit of Chamber membership entitles you to post news stories, press releases and general company announcements in the ‘Member News’ section of the Chamber website. There is a scrolling news feed right on the Chamber home page which will link to your article. You can post Member News by visiting the ‘Member Information Center’ of the Chamber website.

JOB POSTINGS Job Postings are job openings that Chamber members can advertise to other members and to the general public. Members may submit a job posting when logged in to the Member Information Center (MIC). Job Postings on the Chamber website are free for members and a great way to find the employee you are searching for.

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Chamber Value Packs

COMBINED ADVERTISING PACKAGES Your business can save up to 60% off regular advertising rates by purchasing an advertisement package. You can choose between the high value Complete package, the Premium package, the Category package, the Enhanced package or the Basic package. The details of each advertising opportunity are listed below. Please contact the Chamber at (302) 737-4343 or info@ncccc.com to reserve your Ad Package today.

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JOIN THE CHAMBER

T

he New Castle County Chamber of Commerce extends a warm welcome to visitors and the local business community. Founded in 1922, the Chamber is the largest non-profit business membership organization in Delaware. The Chamber is proud to serve over 1,200 member companies and over 100,000 employees from those firms who are engaged in the Chamber's wide range of activities and programs. At Chamber events you'll have an opportunity to raise your profile among the region's leading business executives and owners. The Chamber provides every member a variety of unique opportunities each month to develop relationships that will help boost your company's profitability and help you identify potential new customers and partners. For 95 years Delaware's businesses have leveraged the Chamber to build awareness, grow revenue, and develop new business relationships. Give us a call at (302) 737-4343 and we'll be happy to show you how to customize your own unique experience with the Chamber that will allow you to drive revenue, improve your brand recognition, and increase your professional status. Join us today.

WHO CAN JOIN Any business can become a member of a chamber by having a business license and paying the required membership dues. Dues amounts are typically determined by the size of the member company. For a small business the cost to join the Chamber is less than one dollar per day. In a typical chamber of commerce, over 70% of the members are small businesses with less than ten employees.The business does not have to be physically located in a certain area to be a member, it just has to have an interest in supporting the economic growth of that area.It is important to note that the company is the member of the Chamber and they can send many different employees to participate in chamber events or serve on committees.

To join the New Castle County Chamber of Commerce, visit www.ncccc.com and click ‘Join the Chamber.’ To contact the Chamber about Membership, call (302) 737-4343 or email info@ncccc.com. Business Name:_________________________________________________ Membership Investment Formula Full-time Employees

Dues Investment

Contact Name:_________________________________________________ Phone:________________________________________________________

1 - 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . $350 6 - 10. . . . . . . . . . . . . . . . . . . . . . . . . . . $480 11 - 20. . . . . . . . . . . . . . . . . . . . . . . . . . $670 21 - 50. . . . . . . . . . . . . . . . . . . . . . . . . . $835 51 - 100. . . . . . . . . . . . . . . . . . . . . . . . $1,145

Address:_______________________________________________________ City:____________________________ State:_______ Zip:_____________ Web Address:__________________________________________________

101 - 200. . . . . . . . . . . . . . . . . . . . . . . $1,845 201 - 500. . . . . . . . . . . . . . . . . . . . . . . $2,530 501 - 1000. . . . . . . . . . . . . . . . . . . . . . $3,465 1001 - 2000. . . . . . . . . . . . . . . . . . . . . $4,415

Email Address:_________________________________________________ * You will be contacted via email about providing additional information to activate your membership.

2001 - 3000. . . . . . . . . . . . . . . . . . . . . $5,060 3000 +. . . . . . . . . . . . . . . . . . . . . . . . . . $6,975

❒ Interested in Advertising Opportunities

Non-Profit (501C3 & Community Orgs.) $1 to 2 mil. . . . . . . . . . . . . . . . . . . . . . . $325 $2 mil. plus . . . . . . . . . . . . . . . . . . . . . . $445 Schools/Charters Private K-12 . . . . . . . . . . . . . . . . . . . . . .$670 Districts. . . . . . . . . . . . . . . . . . . . . . . .$1,145 Municipalities . . . . .. . . . . . . . . . . . . . . . . $445 Transitional/ between jobs . . . . . 6 mos. free Add one time $20 admin fee to the above rates

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Number of Full-time Employees:

__________________________

Number of Part-time Employees:

__________________________

Annual Dues (see below):

$________________________

Admin Fee:

$________________________

Total Dues:

$________________________

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Contact Us

(L-R) Chamber staff members, Terri O’Neal, Barbara Weiss, Pamela Mayse and Heather Fisher join together for a “Go team cheer!” after another fabulous event.

The New Castle County Chamber of Commerce staff is enthusiastic about meeting the needs of our members! Please contact us with any questions, information requests, general inquiries and suggestions. We are constantly working to ensure our members have the best Chamber experience possible and are happy to hear from you!

Phone: (302) 737-4343 Email: info@ncccc.com Website: www.ncccc.com

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info@ncccc.com

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Program and Membership Guide