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ISSUE ONE

INSIDE SUNDAY | 2.5

THE OFFICIAL NEWSPAPER OF THE NAVC CONFERENCE 2017

GET READY FOR After more than 30 years of being known as the NAVC Conference, the unprecedented event announced its new identity: “VMX,” or “Veterinary Meeting & Expo,” during the General Session yesterday morning. The announcement was made by Tom Bohn, NAVC CEO, to a packed audience. “We felt it was time to allow both the NAVC and the conference to have their own, yet connected identities. We are excited about all of the opportunities that this name change will provide us for future conferences, ensuring that we continue to evolve our offerings to the industry’s needs,” Tom Bohn said. NAVC now offers world-class CE, top-tier entertainment, unparalleled networking opportunities, innovative product launches and a large, diverse exhibit hall.

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THE NAVC BECOMES THE LARGEST PUBLISHER IN THE INDUSTRY In January, the NAVC Publishing division welcomed Veterinary Advantage to the fold, making the Companion, Equine and Livestock editions of Vet-Advantage the newest additions to the NAVC’s family of official publications. This acquisition positions the NAVC as the largest publisher in the veterinary industry. Veterinary Advantage, founded in 2008 and headquartered in Marietta, Georgia, is focused on serving the animal health distribution channel. They not only promote excellence in animal

General Session with Robin Roberts ..................p. 3 Hands-on Labs .................p. 8 Opening Ceremony with Mike Rowe ...............p. 9 VetFolio Facts ................. p. 11 Venue Guide ................... p. 18 Outside NAVC ............... p. 24

PAGE 2 HEALTH AND WELLBEING CENTER

PAGE 12 2017 INTERNATIONAL SCHOLARS

Take time for yourself and stop by Booth 3729 to sign up for guided meditation, get your rabies titer measured, or listen to special sessions on personal and professional balance.

From Estonia, Israel, Namibia and Sri Lanka, the 2017 Colin F. Burrows Scholars join us at home, here at the NAVC Conference.

DAILY STATS 78˚F/54˚C WEATHER

EXHIBITORS

680

EVENTS

SUNDAY IN BRIEF

IN THIS ISSUE

PAGE 15 NEW AND NOTABLE AT NAVC CONFERENCE 2017 Come to the Exhibit Hall today to check out the booths, explore NAVC Central, and see the mix of new and familiar.

ENTER TO WIN!

TODAY’S PASSPORT PRIZE: VMX 2018 PACKAGE Download the NAVC Conference mobile app and visit participating booths.

TODAY’S DAILY PRIZE: AMAZON ECHO

Get your badge scanned in the Exhibit Hall during today’s 9:15 – 9:55 AM coffee break for a chance to win.

Health and Wellbeing Center Schedule – see p. 3 The “Big Game” Party – see p. 17 Puppy Tailgate – see p. 17 NAVC Central Schedule - see p. 19 NAVC.COM

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INSIDE > An NAVC Timeline…

1984

1991

1996

1999

2005

2008

The NAVC begins as the Eastern States Veterinary Conference in Orlando, Florida.

The Eastern States Veterinary Conference is renamed The North American Veterinary Conference.

The NAVC launches the International Scholars program.

The First NAVC Post Graduate Institute takes place. Practitioners come for 5 days of intensive skills and techniques training. Later, this event would be named The NAVC Institute.

The NAVC joins with the Latin Veterinary Conference and the Southern European Veterinary Conference to spread veterinary education globally.

The first NAVC Expedition takes place… and it goes to Antarctica!

RELAX, REFOCUS AND TAKE CARE OF YOU!

Don’t miss the inaugural Health and Wellbeing Center activities during this year’s Conference As a veterinary professional, you are intimately familiar with stress. Whether it comes from working with the animals placed in your care or managing the emotions and expectations of their owners, you live with it, day in and day out. If you’re like most of us, all too often, you overlook or ignore it, thinking it’s just part of the job. But stress can have a negative impact on your health and wellbeing, in both your professional and personal life. The NAVC recognizes that providing the veterinary healthcare community with world-class professional development and support services needs to include supporting your health and wellbeing. Occupational betterment can’t take place without personal betterment. That is why we’ve launched the NAVC Health and Wellbeing Center to complement the Health and Wellbeing educational sessions being offered at this year’s conference on Wednesday, February 8. Over the course of the next 4 days, we encourage you to visit the Center, located in the main aisle of the Exhibit Hall at the Orange County Convention Center’s West Concourse, to take advantage of meaningful activities and resources that are designed to benefit your emotional and physical wellbeing, including: • Short (15- to 20-minute) sessions on mental and professional health, led by occupational health professionals • Guided meditation sessions • Rabies titer testing and biochemical assays

INSIDE NAVC

THE OFFICIAL NEWSPAPER OF THE NAVC CONFERENCE

2017

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“Our vision for the Health and Wellbeing Center and educational sessions is to provide discussion topics and resources to help veterinary professionals better their occupational and mental health wellbeing so they can be the best version of themselves on a holistic level,” says NAVC Specialty Pilots Program Manager, Lynne JohnsonHarris, LVT, RVT. “We’re excited to bring this vision to reality at the NAVC Conference 2017 and hope attendees will take advantage of this excellent resource.”

EXECUTIVE EDITORS Summer Graziano NAVC Senior Marketing Director

MANAGING EDITOR Robin Henry Executive Editor NAVC Publications

Danna Miller NAVC Communication and PR Director

GRAPHIC DESIGNERS Michelle Taylor Joe Stern Nancy Walker

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The Center is open today from 9:00 AM to 4:00 PM. Be sure to check INSIDE NAVC for details of activities every day!

CONTRIBUTING WRITERS & EDITORS Megan Cox Summer Graziano Ashlynn Henkel Robin Henry Danna Miller Elsbeth Russell Connie Sue White

ADVERTISING & SPONSORSHIPS Whitney Brockman Mia Cary, DVM Jamie Laws Kim Zillioux


INSIDE 2013

2014

2015

2016

2017

2018

The “C” in NAVC changes to “Community,” to better reflect the association’s role in uniting and empowering veterinary professionals around the world.

The NAVC launches VetFolio.com, an affordable, year-round, 24/7 CE platform.

The peer-reviewed journal Today’s Veterinary Practice becomes NAVC’s official journal. Also, AAHA joins forces with NAVC on VetFolio.com, bringing its wealth of knowledge to the educational offerings available.

The first issue of Today’s Veterinary Technician debuts, making it the second official journal of the NAVC.

The conference moves to the Orange County Convention Center, in Orlando Florida.

The NAVC Conference becomes VMX: Veterinary Meeting & Expo!

Stop by the Health and Wellbeing Center Today for... Mental and Professional Health Information Sessions. Mental and occupational health professionals and coaches offer 15- to 20-minute discussions throughout the day about vital topics that are relevant to the veterinary profession. • 9:15 AM LGBT Wellness—Not the Same as Our Straight Brothers & Sisters, Presented by Mike Chaddock, DVM, EML—Lesbian and Gay Veterinary Medical Association • 1:45 PM Top Confessionals & Guidance to Resources, Presented by Ron Del Moro, PhD, Mental Health Counselor • 2:10 PM AVMA Initiative on Health & Wellbeing, Presented by Marci Kirk, DVM—AVMA Guided Meditation Sessions. Join Kim Holten, yoga instructor and wellness coordinator for the University of Florida Office of Human Resources, for a guided meditation session to help ease stress. Sessions today are at 9:55 and 10:55 AM and 2:45 PM. Limited seating available. Rabies Titer Testing & Biochemical Assays. Kansas State University’s Veterinary Diagnostic Laboratory staff are offering Conference attendees rabies titer testing as well as general biochemical assays. Register at the Health and Wellbeing Center’s registration table or preregister online at Kansas State University Scheduler.

BADGE = GO Please remember to wear your badge at all times.

MORNING STAR: ROBIN ROBERTS AT THE GENERAL SESSION The NAVC Conference 2017 got off to a great start yesterday morning with Opening Ceremony keynote speaker Robin Roberts, who has been co-anchor of ABC’s Good Morning America (GMA) since 2005. She shared her inspirational journey as a kid growing up in Mississippi, her dreams of becoming a sports journalist and attending college as a student athlete majoring in communications. After getting an early start on country radio as a sports director, and subsequent moves to Nashville and Atlanta, the pivotal point in her career came when she accepted a position with the leader in sports media: ESPN. Her message was simple— when you eliminate boundaries and accept opportunities outside your comfort zone, you position yourself for great things to come. In 2007, after arriving at the anchor desk of GMA, Roberts found herself facing a new type of challenge - she was diagnosed with breast cancer. Five years later, she was diagnosed with myelodysplastic syndrome and underwent a bone marrow transplant. In her latest memoir Everybody’s Got Something, Roberts tells the amazing story of her courageous battle against a life-threatening illness, the life lessons she continues to learn and her inspiring return to the GMA anchor desk. The messages in her keynote were simple but strong: First, proximity is power—you must place yourself in the right position and maintain focus to find the success you wish for in life. Second, dream big, but focus small. And third, in the words of her mother, “Make your mess your message.”

GET INSPIRED Sponsored by Boehringer Ingelheim

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INSIDE > VMX

> ADVANTAGE

The leadership for the NAVC hopes to make VMX the preeminent event for the veterinary industry each year. This new name was created to distinguish the conference from the NAVC organization, as the NAVC has grown to encompass so much more than just the conference. “We are thrilled that the conference has become such a valuable event for the veterinary industry,” said Thomas Bohn, NAVC’s Chief Executive Officer. “With this new name and mission, the NAVC is making sure the conference continues to be a priceless investment for all its attendees.” The name change will take effect with the 2018 conference. This change will further strengthen the NAVC’s ability to provide new and innovative opportunities and products to conference attendees. In addition to stronger educational and networking events, as well as increased sales and exhibitor reach, the new name allows the leadership to open the event to an even broader audience.

health sales, but also work to elevate the role and performance of distributor sales reps serving veterinarians by engaging, educating and activating them across multiple communication platforms. Vet-Advantage is designed to meet the needs of inside and outside sales reps, educating them on how to create stronger customer relationships and deliver true value to their veterinary customers, a perfect fit with the NAVC mission. “The Veterinary Advantage acquisition is a key component to our growing Publishing division. Developments in veterinary medicine are imperative to the industry’s continued growth and advancement, and the activation of the distribution channel is important to our success as an industry,” said Thomas M. Bohn, CAE, Chief Executive Officer of the NAVC. “Our team could not be more excited to join the NAVC,” said Chris Kelly, President of Veterinary Advantage. “Their innovative programs for veterinarians, with the core purpose of providing world-class continuing professional development for the global veterinary healthcare community, is a perfect fit for both our products and our people. It will also allow us to increase the depth of our offering for our core audience of distributor sales reps.” Vet-Advantage joins NAVC’s clinical, peerreviewed journals, Today’s Veterinary Practice and Today’s Veterinary Technician, as well as a new business journal, Today’s Veterinary Business, which will launch this summer. Today’s Veterinary Practice and Today’s Veterinary Technician are distributed

Stay tuned for more information! NAVC.com/VMX

bi-monthly and are free to veterinary professionals, students, faculty and industry representatives. The acquisition also includes apps, digital products, and the Fountain Report, a comprehensive weekly newsletter for animal health industry executives. “Adding Veterinary Advantage and their team to NAVC allows us to engage a new audience and strengthen our relationship with new and existing partners,” said Laura C.S Walker, Senior Vice President of NAVC Publishing. “This addition is very much in line with the NAVC’s mission to provide world-class continuing professional development for the global veterinary healthcare community.”

IVAPM.org

For more than 25 years, the North American Veterinary Community (NAVC) has trusted Freeman to serve as the official services contractor for the NAVC Conference.

INTERESTED IN LEARNING MORE ABOUT PAIN MANAGEMENT IN ANIMALS? Come visit the International Veterinary Academy of Pain Management (IVAPM) IVAPM is the leading educational resource for veterinary professionals interested in animal pain prevention, management and treatment.

We look forward to working with the NAVC and its exhibitors for years to come.

freemanco.com

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Visit IVAPM at the NAVC Village, Halls E–F, and receive your complimentary Canine/Feline Dosage Sheet.


INSIDE DON’T RISK IT: HAVE YOUR RABIES TITER CHECKED Although uncommon in the United States compared with other diseases, rabies is still a concern in this country. More than 7,000 cases of rabies in animals are reported annually to the Centers for Disease Control and Prevention, and several human exposures occur nearly every month. In 2015, two human rabies deaths were reported, one in Missouri and one in Wyoming. Because rabies is fatal if not treated promptly after exposure, colleges of veterinary medicine require pre-exposure vaccination for students. However, after graduation, many animal health professionals do not take the time to check their titer to ensure a continuing level of immunity. Data from the Kansas State Rabies Laboratory indicate that 10% to 30% of veterinary students have rabies antibody levels below 0.5 IU/mL and 2% to 8% have undetectable levels two years after their pre-exposure series. At this time, pre-exposure vaccination is not required for veterinary technician students.

SIGN UP AT BOOTH 3729 The rabies titer

Do you know your rabies titer? test is $45. Other If not, be sure to make an appointment with the Kansas State Rabies biochemical assays Laboratory staff in the Health and Wellbeing Center while you are at the are also being conference, and get a discount on the test. You can sign up in Booth 3729 or online at K-State Appointment Scheduler. You won’t have to worry about getting offered. a physician to order the test, finding a lab to draw the sample or paying for shipping! “What better time to find out if you’re protected?” said Lynne Johnson-Harris, LVT, RVT, Editor in Chief of Today’s Veterinary Technician. “Our focus at this year’s NAVC Conference is on the health and wellbeing of all veterinary care professionals. Here is your opportunity to ensure you are protected from a disease that is potentially fatal. Earn your CE and maintain your health!” The price of the test at the conference is $45. Other biochemical assays are also being offered. According to the Advisory Committee on Immunization Join Merial at NAVC Conference 2017 for: Practices, people at frequent risk of rabies exposure—such as veterinary professionals—should have a titer run every two years and monitor their titer levels. A single booster dose Monday, February 6th TECHS IN WONDERLAND: of rabies vaccine is recommended for those with titer levels Hyatt Regency Orlando A Whimsical Evening in Your Honor Windermere Ballroom YZ | 5:00 – 7:00 PM below the recommended cut-off level by the Rapid Fluorescent Enjoy a special celebration of veterinary Cocktails and light hors d’oeuvres will Focus Inhibition Test (RFFIT). Kansas State Rabies Laboratory technicians and their hard work. be served. participates in serological proficiency testing for this test. “History has shown that of vaccines in use, rabies vaccines are among the most effective and safe. Because duration of immunity TECH CHAMPIONS SYMPOSIA can vary, periodic rabies titer checks are the only way to ensure Gain insight on critical issues facing pets today – like dental care and parasite continuing immunity for those experiencing the ever-present risk control – from our 2017 council of vet tech champions. of rabies exposure,” said Susan Moore, PhD, MS, MT(ASCP)SBB, Assistant Professor and Rabies Laboratory Director at Kansas State. VARIOUS SESSIONS So what are you waiting for? Each session will have food provided.

Don’t Miss These Exciting Tech Events!

Fast rabies facts from Kansas State • In the United States, the species most diagnosed with rabies is the cat. • Diagnosis in cows and horses is often delayed, leading to more exposure from casual contact. • An estimated tens of thousands of rabies cases in animals go undiagnosed in the United States annually. • The Kansas State Rabies laboratory is the primary rabies diagnostic laboratory for rabies-suspect animals in Kansas and Nebraska. • The Kansas State Rabies Laboratory is one of the highest volume rabies serology laboratories in the world, handling over 82,000 human and animal samples in 2016. • Rabies virus neutralizing antibodies from vaccination are the primary means to prevent this fatal disease if exposed. • Pre-exposure vaccination can protect against unnoticed rabies exposure. • Regardless of titer level, two booster vaccinations are required after a known rabies exposure to ensure the highest level of immunity is present to fight infection.

Sunday, February 5th Beckie Mossor | 6:30 – 7:30 AM Fleas & Ticks: Talking It O.V.E.R with Pet Owners Hyatt Regency Plaza International Ballroom H Duration: 50 minutes Tuesday, February 7th Mary Berg | 12:00 – 1:30 PM Dental Home Care: Engage, Educate, Empower Orange County Convention Center - Level 3, W330 Duration: 50 minutes Kara Burns | 12:00 – 1:30 PM Hookworms and Roundworms: A Look INSIDE & How to Get the Message OUT Orange County Convention Center - Level 3, W331B Duration: 50 minutes Merial is now part of Boehringer Ingelheim. ©2017 Merial, Inc., Duluth, GA. All rights reserved. HGD17LOUNGEFLYER (01/17).

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INSIDE PRESIDENTIAL WELCOME: MELINDA MERCK Welcome to the inaugural NAVC Conference in our new home at the wonderful Orange County Convention Center! These are exciting times for the Conference and NAVC as an organization. It has been an immense honor to serve as President during such an eventful year. I want to thank my fellow board members who are extraordinary in their vision, commitment and leadership. I also want to thank Tom Bohn and the rest of the NAVC staff, volunteers, industry partners, sponsors and everyone involved in making this tremendous event happen. Veterinary medicine was almost a non-starter for me. I was told in high school that I could not be a veterinarian because I was female. Thankfully, I had a father who didn’t believe in glass ceilings and thought I could achieve anything. He instilled in me courage, honor and integrity, serving to this day as my life inspiration. I am grateful for all the opportunities the veterinary field has provided me—starting with veterinary school at Michigan State University—go green! As a young veterinarian with a feline practice in Atlanta some years ago, I could have never dreamed of playing a role in the advancement of

veterinary forensics. What started as stepping up to do the right thing and report animal cruelty has led to a completely different career path and, ultimately, to leading a dynamic organization like the NAVC. I hope that I can inspire and empower others with a dream of making a difference for animals so that our field can continue to lead the charge in advocating for animals everywhere. Our goal for this Conference is for it to become the “home” of animal health education, innovation, leadership and more. It will be a place and time where our community can “come together” and set new heights in animal and personal well being. NAVC is committed to helping the veterinary profession with the addition of the new Health and Wellbeing Center and education track providing valuable tools and resources. That phrase “coming together,” has special meaning to me. I’m constantly amazed by how our field “comes together” to not only support animals, but our communities in general during times of need. This past year has seen a

number of terrible tragedies that have impacted us all in some way. It also emphasizes the importance of our personal health, wellbeing and our homes. Unfortunately, one of those tragedies occurred right here in Orlando with the mass shooting at the Pulse nightclub. As NAVC’s first openly gay President, this obviously held significance for me, my partner Deb and many of our friends and

family. It’s truly been inspiring to see Orlando rebound from this tragedy and provide assistance to the victims’ pets. I’m proud that the City Beautiful is the home of our Conference and the animal health industry. Thank you again for coming to the NAVC Conference 2017. We hope you have an outstanding experience.

NO BADGE = STOP YOUR BADGE IS REQUIRED TO GAIN ENTRY INTO ALL SESSIONS AND EVENTS. Please remember to wear your badge at all times.

FIND MAX! WIN AN AMAZON ECHO

Enter to win by spotting the VetFolio mascot Max the Meerkat in this issue of INSIDE NAVC.

Meerkats are great at hiding in small places. If you can find Max the Meerkat in today’s issue of INSIDE NAVC, you could win an Amazon Echo! Here’s how it works: • Download the NAVC Conference 2017 mobile app. • Check out each page of today’s issue of INSIDE NAVC, cover to cover. • See if you can spot the Max Meerkat icon hidden somewhere in the content (besides this appearance, of course!) • Enter the code word on Max’s shirt into the game in the mobile app. • You can enter once each day on Sunday, Monday, Tuesday and Wednesday. • Each day by 8:00 PM, we’ll draw one winner at random and will notify them by email.

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CARES Educating our Future Veterinarians Residency sponsorship affiliations at 23 Universities 35 internship programs, 188 interns 47 current residents across a range of specialties Global outreach through teaching and clinical studies programs.

Giving Back to our Family Members in Need VCA Charities Pet Food Pantry Program 1.5 million meals served 28 pet pantry locations Over 150 organizations helped through VCA Charities Partnering with the American Red Cross to provide assistance to pet owners effected by disasters or local emergencies

Dedicated to Advancing Technologies for Veterinary Medicine Antech Diagnostics - Leading the way in laboratory diagnostics for over 25 years SoundÂŽ - Global Leader in Veterinary Imaging for over 20 years Antech Imaging Services - 50 board certified radiologists reading over 30,000 cases per month

VCA Hospitals Employing 4500 Veterinarians with 675 Specialists

Come see us at Booth #2001

www.vca.com


INSIDE

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Keep Track of My 2017 CE Credits Every time you attend a session, make sure your conference name badge is scanned to record your attendance. You may also want to list each CE session you attend on the 2017 Record of Participation (ROP) form (p. 49 of our Official Program Guide). Then, check your ROPs at a kiosk in the OCCC CE Center, West Hall, D2 Foyer, beginning on Monday. You can… • Email the certificate PDF(s) directly from our CE kiosk to your personal email (this is BY FAR the easiest and best way to maintain an electronic record). • Print certificates and ROPs from our CE kiosks before you leave. NOTE: Veterinarians licensed in Texas must do this. • Print certificates at home from NAVC.com using your registration login. IMPORTANT! It is your responsibility to submit CE to your State Board. The NAVC does not submit CE reports for attendees. Get NAVC Conference 2017 Proceedings Three Proceedings versions are available: Small Animal, Large Animal and Veterinary Technician. Practice Management is included in all versions. • If you preordered your Proceedings (print or USB) and didn’t get them during check-in, you can pick them up in the OCCC Registration area. • If you ordered the digital version online, you should have received an email with a link and download instructions. Questions? See our IT Help Desk (West Hall, D2 Foyer). • If you’d like to order digital Proceedings onsite, visit the Registration Desk. Remaining printed versions will be available after Conference at the online NAVC Bookstore. • You’ll also find thousands of Proceedings from previous NAVC Conferences online at VetFolio.com (subscription required). Visit the VetFolio booth (OCCC, West Hall, C Lobby) for more information or a demo.

HOW DO I ?

Recharge My Laptop & Mobile Devices, Get Online Stop by the NAVC Central Lounge, where you’ll find charging stations as well as Internet access and comfortable seating so you can recharge your own batteries while powering up your equipment.

TAKE A STEP BEYOND THE LECTURE HALL

Discover what’s still available in our Hands-on Laboratories, Masterclasses and Meet the Professor Luncheons This week, you can gain a wealth of knowledge just by listening. But why not also take the opportunity to hone your skills and abilities through one of our small-group, interactive continuing education (CE) sessions? You can… • Master an advanced skill you’ve always been interested in pursuing • Discuss your questions one-on-one with seasoned colleagues • Get feedback on your technique from a leading specialist • Solve case challenges with peers • Prepare for a new technique or service you can offer at your practice right away Where can you find these opportunities? In addition to the hundreds of tracks, sessions and sponsored lectures presented each day as part of your registration, more than 120 different NAVC Conference “ancillary CE programs” are offered this year. They include: Hands-on Laboratories (38 for veterinarians, 16 for veterinary technicians): Master a new technique working alongside a seasoned instructor. You’ll have the tools, supplies, space and feedback you need for success. Masterclasses (36 for veterinarians, 16 for veterinary technicians): Join a top practitioner who presents an unusual or challenging case, and work together to explore approaches for diagnostics and treatment. Meet the Professor Luncheons (16 for veterinarians): Instead of standing in line, hoping to talk with a presenter, relax together over lunch, sharing strategies and making connections. Seats are still available in certain sessions. Since these limited-seating, small-group sessions are quite popular, many of them were sold out long before the NAVC Conference started this week. However, a few still had openings at press time, which means you still may have a chance to seize the opportunity and expand your skills. Check out our Highlights Grid on p. 10 to see a few of them or stop by the Registration Desk at the OCCC for complete details.

Photo credit: Taylor Wooton

Know When & Where to Get a Shuttle Our free NAVC Shuttle Service, sponsored by Merial, runs daily for your convenience. You’ll find shuttle routes and hours in the Mobile App or on p. 215 of the Official Program Guide. Sunday | 5:30 AM – 11:00 PM Monday | 5:30 AM – 10:30 PM Tuesday | 5:30 AM – 9:30 PM Wednesday | 5:30 AM – 10:30 PM Download the NAVC Conference Mobile App Visit NAVC.com/MobileApp to download the app. Register for Hands-on Laboratories, Masterclasses, Meet the Professor Luncheons and Behind the Scenes Tours Visit our Registration Desk at the OCCC to see which sessions still have openings and to register. Openings are filled on a first-come, first-served basis. Give Us Your Opinion — Win Prizes! We want your input to make VMX EVEN BETTER next year. We’d also love to have your vote for the NAVC Conference 2017 Speakers of the Year. It’s easy to complete our survey in just minutes. • Simply take our electronic survey on the Mobile App or at an Evaluation Station in the OCCC, D2 Foyer. • If you include your name and email address, you could win prizes that include $100 gift cards and a free registration to VMX 2018.

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REGISTER FOR AN AVAILABLE OPENING ON THE SPOT Look through our Official Program Guide, NAVC Conference 2017 Mobile App and this newspaper (p. 10) to see the daily list of options. If you see one or more Hands-on Laboratories, Masterclasses and Meet the Professor Luncheons that interest you… • Visit the NAVC Registration Desk at the OCCC • Ask about available openings • Add the class to your registration and pay the fee IMPORTANT: Scrubs and closed-toe shoes are required for Hands-on Laboratories. Remember to wear your NAVC Conference 2017 Name Badge for entry into the session(s).


INSIDE

MIKE ROWE

BRINGS HIS HARD WORK TO THE NAVC The Opening Ceremony wasn’t a “dirty job,” but Mike Rowe handled it with his usual good humor PRESENTS

Mike Rowe is a TV host, writer, narrator, producer, actor and spokesman. As the former host of Dirty Jobs and narrator for Deadliest Catch, he was the perfect fit for inspiring and entertaining the full-house audience at last night’s Opening Ceremony. Rowe first dove into television in 1990, when he auditioned for the QVC Shopping Channel and was promptly hired after talking about a pencil for nearly 8 minutes. Throughout the ’90s, Mike relished his role as a chronic freelancer with lots of time to loaf around. Then, a 3-hour special he pitched to the Discovery Channel ended up resulting in the show Dirty Jobs. Viewers liked it, and Discovery responded by ordering 39 episodes. Over the next decade, Rowe traveled to all 50 states and completed 300 different jobs, transforming cable television into a landscape of swamps, sewers, ice roads, coal mines, oil derricks, crab boats, hillbillies and lumberjack camps. In 2008, Rowe launched mikeroweWORKS, a PR campaign designed to reinvigorate the skilled trades. In late 2013, Rowe and Caterpillar worked together to launch PROFOUNDLY DISCONNECTED, a new initiative focused on technical recruitment, as well as the book Profoundly Disconnected®, A True Confession From Mike Rowe. Rowe’s latest show, Somebody’s Gotta Do It, debuted in 2014 on CNN. Rowe also currently runs the mikeroweWORKS Foundation, which awards scholarships to students pursuing a career in the skilled trades. Forbes identified Mike as one of the country’s 10 Most Trustworthy Celebrities in 2010, 2011 and 2012.

MIKE

ROWE

HOSPITAL DESIGN FOR THE 21ST CENTURY: 4-DAY WORKSHOP

When it comes to taking great care of our patients, every decision counts, including the ones we make before they walk through the door. The way we outfit our hospitals, clinics and veterinary facilities makes a big difference in attracting pet owners who enjoy the experience and become loyal clients.

JOIN THE DIRTY JOBS TV HOST & DEADLIEST CATCH NARRATOR FOR THE OPENING CEREMONY AND KICK OFF THE NAVC CONFERENCE IN STYLE.

SATURDAY

FEBRUARY 4

2017

REGENCY BALLROOM HYATT ORLANDO DOORS OPEN – 6:30PM SHOW STARTS – 7:00PM

Follow him on Twitter @mikeroweworks

SATURDAY, FEBRUARY 4 – TUESDAY, FEBRUARY 7 8:00 AM – 4:50 PM $100 WORKSHOP FEE*

Receive 20% off or FREE shipping on any book purchase. Free personalized tattooed collar or luggage tag, customized on the spot, with any purchase of $100 or more.

*Workshop costs are separate from your NAVC Conference Registration.

NAVC.com/Hospital-Design

Visit the NAVC Bookstore in the OCCC West Concourse E/F lobby

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INSIDE

TODAY’S FEATURED EVENTS FEATURED EVENTS TODAY

Women’s Veterinary Leadership Development Initiative Networking Event Hosted by WVLDI, AVMA and the NAVC 5:00 - 7:00 PM | Hilton Lobby Level, Lake Mizell

Meet your peers and make new connections at this Women’s Leadership Cocktail Reception following the Leadership program track (OCCC).

Vetsfirstchoice Breakfast Event 6:30 - 7:30 AM | Hyatt Plaza International K

Join a 5-member panel as they share their “new best practices” and amazing results.

SESSION/TRACKS/PRESENTATIONS Women’s Veterinary Leadership Development Initiative 8:00 AM to 4:50 PM | W240A

Become inspired and empowered to be a leader in your profession with an all-day track full of exciting sessions presented by some of the most renowned leaders in our field.

The Next Level Series Sponsored by Virbac 8:00 - 11:45 AM | OCCC

The Next Level Series is a program that challenges you to think deeper about specific medical or surgical problems. Join us in this exciting, high-energy session consisting of large interactive groups.

Purina® Pro Plan® Veterinary Diets Symposium 8:00 AM - 12:00 PM Tangerine F2 Ballroom OCCC

Attend this symposium for discussions of how nutrition affects dermatologic and behavioral health.

Dechra Educational Symposium 8:00 – 9:15 AM | OCCC WF4

Join your peers for presentations on diagnostic approaches to Addison’s and Cushing’s.

Dermatology Symposium: Innovation & Technology New Therapies for Common Skin Diseases Sponsored by Zoetis 1:45 – 4:50 pm | OCCC WF4

Topics addressed in this symposium include antimicrobial responsibility and therapy for allergic itch.

IDEXX - Elevating Patient Care 8:00 AM – 4:50 PM | OCCC W230AB

Maximizing results from diagnostic tests, from complete blood counts to urinalysis, is the focus of this day-long symposium.

IVAPM Symposium Sponsored by Elanco 8:00 AM – 4:50 PM | OCCC W230C

All aspects of pain management are addressed, including alternative medicine therapies.

Laser Symposium Sponsored by Companion Animal Health 8:00 AM – 4:50 PM | OCCC W314A

Whether you’re just starting to think about offering laser therapy or already do, there are sessions in this symposium for you.

NAVC Behavior Symposium Sponsored by VCA 8:00 AM – 4:50 PM | OCCC WF1

Join Drs. Bergman and Curtis for a full behavior buffet of information!

Merial Dental Care Symposium 1:45 – 4:50 PM | OCCC W224EF

Learn the latest on oral health.

Equine Field and Local Anesthesia Sponsored by Akorn Animal Health 8:00 AM – 4:50 PM | W232AB

Topics include keeping horses still during standing procedures and ultraosoundguided synovial injections.

AVAILABLE HANDS-ON LABORATORIES* - HILTON ORLANDO Berkowski, Bianca Martins, Ophthalmic Surgery: V William Caryn Plummer, Laura Proietto, Conjunctiva and Cornea David Whitley 8:30 AM – 12:30 PM (Half Day) Wildlife Radiology 8:30 AM – 5:30 PM (Full Day)

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V

Heather Barron

Avian Emergency Procedures 1:30 – 5:30 PM (Half Day)

V VT

Natalie Antinoff, Heather Barron, Scott Echols, Bianca Zaffarano

Urethral Catheterization 1:30 – 5:30 PM (Half Day)

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Jamie Burkitt, Eunice Lee, Sean Smarick

AVAILABLE MASTERCLASSES * - HYATT REGENCY What Do Animals Really See? V MC 7 – Sunday 8:00 – 10:00 AM Rainbow Spring I Gaining Compliance: Getting Those Dentals to the Table 8:00 – 10:00 AM Silver Spring I

VT

Tech MC 1 – Sunday

Solving Common Behavioral Problems: Enrichment, Reinforcement and Management 2:40 – 4:40 PM Silver Spring II

VT

Tech MC 2 – Sunday

Developing a Client Engagement Strategy: Social Media and Training to the Rescue 2:40 – 4:40 PM Rainbow Spring II

V PM

MC 12 – Sunday

Compassion Fatigue: Regaining Your Passion with Real Life 2:40 – 4:40 PM Silver Spring I

VT

Tech MC 3 – Sunday

Acid-Base: Tic-Tac-Toe 2:40 – 4:40 PM Silver Spring II

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Tech MC 4 – Sunday

AVAILABLE MEET THE PROFESSOR LUNCHEONS* - HYATT REGENCY Nutritional Support of the Surgical Patient 12:00 – 1:30 PM Blue Spring II

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MTPL 6 – Sunday

*Additional fee required. See our Registration Desk at the OCCC to confirm openings and to register. Limited seating, available on a first-come, first-served basis.

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VETERINARIANS

VT

VETERINARY TECHNICIANS

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PRACTICE MANAGERS


Unleash Big Numbers with VetFolio

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New web conferences in 2016

Silver Award

14

Proceedings from the past

5

Podcast series

years

More than

90,000 users

37 Surgery video courses

325 CE courses, with more coming soon!

contenido del Español-lenguaje—¡el venir pronto! (Spanish-language content—coming soon!)


INSIDE INTRODUCING OUR INTERNATIONAL SCHOLARS FOR 2017

Join us in welcoming veterinary professionals from Estonia, Israel, Namibia and Sri Lanka to Orlando Each year, the NAVC Conference hosts more than 17,000 attendees from more than 80 countries. Among these attendees — at our invitation — is a select group of forward-thinking veterinary leaders from developing nations, ready to learn all they can and bring new solutions back to their countries. These leaders return home to present new techniques and protocols at local professional meetings, paying forward the inspiration to improve animal care in their countries. This year, four outstanding individuals have been selected for the Colin F. Burrows International Scholar Program. This program is named in honor of Colin Burrows,

BVetMed, PhD, Past President of NAVC and the former NAVC Executive Director, who launched the NAVC International Outreach Committee and program in 1996. Here’s how the scholars are selected: • Each year, our NAVC International Outreach Committee reviews applications and recommendations from veterinarians who meet the following standards/criteria: 1. Prior experience with veterinary continuing education programs in the nominee’s home country or regio 2. Potential to use the NAVC experience to foster improved veterinary

continuing education in the nominee’s home country or region 3. Demonstrated leadership qualities • To select the nominees, the NAVC International Outreach Committee works closely with WSAVA, which collects nominations and ultimately approves the finalists. We pick candidates from each of these WSAVA regions: Europe/Middle East/Africa, Asia/Oceania and The Americas. • The NAVC International Committee makes the final decision and invites each honoree to the NAVC Conference as our guest.

Program recipients receive a complimentary NAVC Conference registration and hotel package. NAVC Board members or Past Presidents proudly host these individuals. • Past recipients have come from Afghanistan, Albania, Argentina, Bolivia, BosniaHerzegovina, Brazil, Bulgaria, Chile, China, Columbia, Cuba, Czech Republic, Ecuador, Estonia, Montenegro, Nigeria, Peru, Philippines, Poland, India, Indonesia, Latvia, Russia, Serbia, Slovak Republic, Slovenia, Sri Lanka, Thailand, Turkey, Uganda, Ukraine and Venezuela.

Meet our Colin F. Burrows International Scholars for 2017

Namibia

Sri Lanka

WSAVA/AFSCAN Scholar 2017 Adriaan Izak Adank, BSC, BVSc

Mayuri Geethanjalie Thammitiyagodage, BVSc, MPhil

Dr. Adank is a veterinary surgeon at Windhoek Veterinary Clinic, a mixed veterinary practice in Windhoek, Namibia (70% small animal). His goal is to be a motivated and purposedriven veterinarian who is dedicated to the well-being of his patients (big and small). He hopes to contribute to the veterinary profession in both private practice and/or welfare work.

Dr. Thammitiyagodage is currently a Fellow at the Sri Lanka College of Veterinary Surgeons. She has also served as a visiting lecturer on the Faculty of Livestock Fisheries and Nutrition at the University of Wayamba and on the Faculty of Veterinary Medicine at the University of Peradeniya (veterinary pathobiology). Additionally, she has received several awards for research and papers on nephrology.

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Estonia

Israel

Ketlin Sõstra, DVM

Oron M. Prager, DVM, MSc Biol.

Dr. Sõstra is a veterinary surgeon working as an emergency veterinarian in a quickly developing clinic in Estonia. She speaks five languages and has already attended several veterinary conferences in Estonia, as well as the 58th Congress of the British Small Animal Veterinary Association in Birmingham, England, and the Annual Finnish Veterinary Congress in Helsinki, Finland. She has worked in 24-hour emergency clinics and received her degree in veterinary medicine from the Estonian University of Life Sciences.

Dr. Prager is the Chief CEO for the Israel Companion Animal Veterinary Association (ICAVA). He is also the ICAVA representative to WSAVA. He practices small animal medicine at his two clinics and attended the Koret School of Veterinary Medicine. Before going to school for veterinary medicine, he served as a Major in the Israeli Defense Forces. In graduate school, he focused on surface structural complexity and its influence on ecological indices of aquatic communities.


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e m o

Jose Antonio Nolasco Altamirano, MVB, from Iquitos Maynas, Peru, and Paul Taboada, DVM, from Lima, Peru

v i b n e w to

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<

Nicole Corning, DVM, from Bradenton, FL

>

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Nicole Mayne, DVM, from St. Petersburg, FL (formerly from Prince Edward Island, Canada)

> Veterinary students: Lizzie Wilson from Athens, SC Jordyn Whitfield from Jefferson, GA Corie Gutierrez from Athen, GA

In the BUZZ!

>

>

Keith Gerber, veterinary student from Gainesville, FL

Nadia Carias, CVT, from Oviedo, FL Chelsea Pannell, CVT, from Auburn, AL

from around the

d l r o w

If youâ&#x20AC;&#x2122;re seen wearing your VMX shirt, you could be featured in INSIDE NAVC!

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INSIDE NAVC STANDOUT DR. SENIOR HONORED AT OPENING CEREMONY Last night, the NAVC honored an integral member of the NAVC Conference. David Senior, BVSc, DACVIM (SAIM), DECVIM-CA, has served as the Conference Coordinator for over a decade, overseeing Hands-on Laboratories, multiple contracts, and quality control on the conference floor. He is also a Past President of the Eastern States Veterinary Association (1994), the predecessor of the NAVC. Hailing from Melbourne, Australia, Dr. Senior has worked in large animal practice in Alberta, Canada, and undertook residency training at the University of Pennsylvania. Following that, he served on the faculty of

the University of Florida for 13 years. He is now Professor of Veterinary Medicine and Head of the Department of Veterinary Clinical Sciences at Louisiana State University. Colin Burrows, BVetMed, PhD, DACVIM, has worked with Dr. Senior for many years, and had this to say about his colleague: “David is a man of integrity, vision, commitment and consummate organization skills. If he sees a problem, he sees a way through it. He cares about the industry profoundly, and he is very deserving of this honor.” Dr. Burrows went on to describe both the challenges and humorous everyday events that come with being Conference

Coordinator. Under Dr. Senior’s leadership, the first successful hands-on dental lab and endoscopy training took place. Burrows also spoke of an instance where three horses were brought into the ballroom for handson clinics, and a room being draped so birds could roam in it. Through it all, Dr. Senior has been committed to following protocol and ensuring the safety of any live animals used in demonstrations. “Under his leadership, the hands-on labs just exploded,” Dr. Burrows said. “And he’s been an integral part of making the NAVC Institute a reality.” The NAVC is proud to honor Dr. David Senior!

PETS BEHIND THE PEOPLE JAMIE LAWS

Strategic Account Manager (Eastern) Greensboro, NC

Meet Lola, the pet behind Jamie Laws, strategic account manager for NAVC. The miniature schnauzer joined Jamie when Jamie started her career as a pharmaceutical sales rep and was feeling the loneliness of spending a lot of time “on the road.” “I spent months looking for the perfect sidekick and finally decided on a miniature schnauzer. I immediately fell in love with a picture of a tiny liverand-tan schnauzer online. When I contacted the breeder, she told me that that particular puppy had already found a home. I was heartbroken, but she talked me into coming to see the rest of the litter. Reluctantly, I went. To my surprise, the puppy I had my heart set on wasn’t the one that was already taken. It was clearly meant to be! Did you have pets growing up? I had a dog, Gidget. She was a tough cookie — her favorite pastime was chasing cars and the school bus. One day she chased the dogcatcher — not smart! How old is Lola today? Lola is an old lady: 11 years old. Explain her name. Her full name is Lola Bean Laws. She was just two pounds when I got her, and she looked like a little bean, hence the middle name. Also, I was a child of the grunge era so I was a huge fan of Kurt Cobain and his daughter’s middle name is Bean. Silly, I know. Describe your relationship with Lola and what she brings to your life. Lola is my best bud and I would do anything for her. When I was diagnosed with non-Hodgkin’s lymphoma in 2014, I truly believe that Lola knew just how sick I was. Just having her to cuddle with when I got home from a long day at the hospital made a world of difference. If Lola could talk, what would she tell you are her top three favorite things? Sleeping, napping and lying on someone’s lap. See the common theme?

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Since you can talk, what are your top three favorite things that you enjoy about your Lola? Her company, her bossy personality and snuggling with her. Do you bring Lola to work? I work remotely so Lola goes to work with me every day. She very much enjoys all of the conference calls I have and has even been heard snoring by my coworkers during the calls. What are Lola’s favorite treats? Lola LOVES apples. When she hears me slicing them in the kitchen, she comes running!


INSIDE NEW AND NOTABLE AT THE NAVC CONFERENCE 2017 New Exhibit Hall, new products, same great experience!

It begs only a simple question.

Come home to NAVC Central Located in the Exhibit Hall, NAVC Central is home to events every day, including the NAVC Bark in the Park adoption fair (Monday and Tuesday from noon to 2:00 PM), daily CE presentations in the Learning Theater, and product demos. Or just stop by and take a moment to relax in the lounge!

Hungry?

Browse the NAVC Bookstore Books, t-shirts, ballcaps...get all these and more at the Bookstore in the West Concourse E/F Lobby. You can also subscribe to NAVC’s peer-reviewed Today’s Veterinary Practice and journals, T Technician. Spend $100 Today’s Veterinary Technician and get a free personalized leather item! Explore the New Product Gallery While you’re in NAVC Central, make sure to visit the New Product Gallery and learn about this year’s chosen products. Interactive panels let you watch videos, find booths, and ask for more information. Save money with NAVC RealDeals Tucked inside your Conference registration bag is a RealDeals coupon booklet loaded with specials on the items you need. Flip through to find each special and booth location.

SWEET

TREATS

Just a short walk from NAVC 2017, savor selections from three convenient, onsite restaurants. For dining reservations or to book a private event, please call 407.345.4570.

DEALS & DISCOUNTS

ORANGE COUNTY CONVENTION CENTER EXHIBIT HALL • FEBRUARY 5-8, 2017

Play the Mobile App for Passport prizes Go to NAVC Passport in the Mobile App game for the list of participating companies, then visit their booths and get the codes to enter in the app. Collect all the codes to be eligible to win! Scan to win Daily Prize Giveaways During our morning coffee breaks, get your badge scanned in at least two Exhibit Hall booths so you’re entered into daily prize drawings for an Amazon Echo, an Apple TV, an Amazon Tap Bluetooth speaker or an iPad Air 2.

SUFFERING IS NOT “NORMAL” Today, the World Small Animal Veterinary Association (WSAVA) and Waltham once again focus attention on issues pertaining to the wellbeing of animals beyond the basics of medical care. Each year, the WSAVA-Waltham Animal Wellness/Welfare Symposium addresses questions of ethics and welfare that veterinary professionals face in practice every day and seeks to understand them in terms of what our patients themselves are feeling. This year’s symposium tackles two main concepts: when “bad” becomes “normal,” and the issues surrounding euthanasia, from judging quality of life to owner communication to “convenience” euthanasia. WSAVA brings together members of veterinary organizations from around the world and is committed to advancing the health and welfare of companion animals worldwide. For information on the WSAVA Animal Welfare and Wellness Committee, visit wsava.org. The WSAVA-Waltham Animal Wellness/Welfare Symposium starts today at 8:00 AM in W240B. See p. 66 in the Official Program Guide.

Enjoy free coffee and lunch each day Every morning, you can enjoy a refreshing coffee break. Plus, your Conference badge is preloaded each day with lunch money to use at the NAVC Deli located in both halls.

DON’T MISS IT!

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PUPPIES. SOCCER. WHAT COULD GO WRONG?

SUNDAY - WEDNESDAY: 9:35 AM - 9:55 AM 12:00 PM - 12:20 PM 1:25 PM - 1:45 PM 3:35 PM - 3:55 PM* *Except for Wednesday Game times are subject to change

Merial is now part of Boehringer Ingelheim. ®HEARTGARD, NexGard, and the Dog & Hand logo are registered trademarks of Merial. ©2017 Merial, Inc., Duluth, GA. All rights reserved. MER17NAVCPCFLYER(1/17).

Featuring special guest star, Abby Wambach on Tuesday, February 7, from 9:00 AM - 11:00 AM. (subject to change)


INSIDE

THE BIG GAME

GIVE A PET ITS FOREVER HOME

NAVC Bark in the Park, NAVC Central (Exhibit Hall) Monday, February 6, 12:00 – 2:00 PM Tuesday, February 7, 12:00 – 2:00 PM Each year, the NAVC Conference provides attendees with the opportunity to adopt a pet. This year the general adoption fair, “NAVC Bark in the Park,” will be held in NAVC Central in the Exhibit Hall on Monday, February 6, from 12:00 to 2:00 PM and on Tuesday, February 7, from 12:00 to 2:00 PM. “NAVC is very dedicated to giving shelter animals a second chance at a wonderful life,” said Connie Johnson of SPCA Florida. “I have been attending their conferences for several years with an invitation to bring adoptable pets for the attendees. What a great testimony of the true commitment of NAVC to these animals!” Evolution Dog Wash, one of the NAVC exhibitors, will be selecting dogs available for adoption to be bathed as a demonstration. Stop by their booth (#400).

Don’t Miss the Puppy Tailgate

Hilton Orlando, Orlando 2 3rd Quarter of “the Big Game” The NAVC Puppy Tailgate will be sponsored by Elanco and will be similar to the Puppy Bowl televised on Animal Planet each year. Six puppies from the same litter will have toys and staff to show off their playing skills. Paperwork will be available for those interested in adopting these adorable furry friends.

Sponsored By:

Event Supporter:

Calling all sports fans! Join us tonight for the Big Game Party to watch the Atlanta Falcons and the New England Patriots face off for the championship. With the Exhibit Hall closing at 4:00 PM and no other nightly events scheduled, there’s no excuse to miss the game. This event will entertain even the biggest sports fan with large screens for life-like viewing of the game, silhouettes of players, games galore for the whole family and the opportunity to kick back and soak in all the fun. Refreshments will be provided.

Tonight • 5:30 PM • Hilton Orlando

The North American Veterinary Community (NAVC) and the Veterinary Innovation Council (VIC) are excited to announce the launch of the first ever Veterinary Innovation Awards. Sponsored by Zomedica, the awards will provide veterinarians and their peers a chance to nominate passionate innovators and organizations that have dedicated themselves to the betterment of the animal health industry. The NAVC and VIC are honored to recognize those people and organizations that have made a difference in veterinary medicine and in the lives of animals everywhere. To learn more about the Veterinary Innovation Awards and to nominate an individual or organization visit VICAwards.com.

INNOVATION

AWARDS

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INSIDE

VENUE GUIDE — Don’t miss today’s main events: 5k Fun(d) Run/Walk Benefitting the WSAVA Foundation 6:30 AM • SeaWorld® Orlando

Yoga Fitness Class 6:00 - 7:00 AM Hyatt Convention Level, Windermere Ballroom W

5

Big Game Event 5:30 PM • Hilton

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THE OCCC

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Sky Bridge

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State of Florida Practice Act and Drug Law 1:45 - 4:50 PM • OCCC, Level 11, WF2

NAVC CENTRAL OCCC, Exhibit Hall Exhibit Hours Apply

INSIDE NAVC

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Exhibit Hall Open • 9:00 AM - 4:00 PM • OCCC

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WEST CONCOURSE General Session, Core Scientific Program, Exhibit Hall, Registration Breakfast Sessions, Meet the Professor Luncheons, Evening Sessions, Evening Entertainment 3-4 minute walk to the West Concourse 3-4 minute walk to the West Concourse Hands-on Labs, Alumni Receptions, The Big Game Party 15-20 minute walk to the West Concourse Hands-on Labs, Alumni Receptions, The Big Game Party 15-20 minute walk to the West Concourse


INSIDE

NAVC CENTRAL IS SOMETHING TO BARK ABOUT

Get IN touch

NAVC Learning Theater Schedule for Sunday, February 5:

WITH PET OWNERS DURING THE NAVC CONFERENCE 2017!

10:00 AM The Science Inside Your Supplement— What Powers Your Joint Health Nutraceutical? Brian Beale, DVM, DACVS • Sponsored by: Merial

CLIENTOLOGY : Deliver What Clients Really Want SM

10:30 AM The Science Inside Your Supplement— What Powers Your Joint Health Nutraceutical? Brian Beale, DVM, DACVS • Sponsored by: Merial 11:00 AM Canine Heartworm Conversations with Clients: Share Your Knowledge and Protect the Bond Nora Grant, DVM • Sponsored by: Ceva Animal Health, LLC

Sponsored by Boehringer Ingelheim Vetmedica, Inc., this one-of-a-kind symposium empowers you to recognize and communicate better with the different types of pet owners who make up your practice. Get new tools and techniques in a unique talk show format!

11:30 AM BabelVet—Be the “Tech Savvy Trusted Advisor” to Your Clients and Their Ecosystem of Pet Service Businesses! Kerri Marshall, DVM, MBA • Sponsored by: BabelBark

MORNING OR AFTERNOON PRESENTATIONS!

12:00 PM Next Generation Therapy for Canine Atopic Dermatitis John Angus, DVM, DACVD • Sponsored by: Zoetis

You have two chances to attend on Monday, February 6, 2017, at the OCCC W222 A/B.

12:30 PM Feline Parasite Protection Chris Adolph, DVM, MS, DACVIM • Sponsored by: Zoetis

MORNING

AFTERNOON

SESSION TOPIC

SPEAKER

8:00–11:45

1:45–5:50

CLIENTOLOGYSM: Deliver What Clients Really Want

Dr Sarah Wooten Keri Christensen

8:00–9:15

1:45–2:35

Run It Like Disney: A Magical Client Experience

Guy Smith 9:55–10:45

2:45–3:35

10:55–11:45

3:55–5:50

1:00 PM Urinalysis: A Critical Part of the Minimum Database Jennifer Ogeer, BS, DVM, MS, MBA • Sponsored by: IDEXX 1:30 PM Practice Finances 101—Put the Profit in Your Pocket Joel Parker, DVM • Sponsored by: Veterinary Practice Solutions

Tips for Crystal Clear Dr Sarah Wooten Communication

2:00 PM Building Your Owner-Independent Practice Joel Parker, DVM • Sponsored by: Veterinary Practice Solutions 2:30 PM LGBT Wellness—Not the Same as for Our Straight Brothers & Sisters Mike Chaddock, DVM, EML • Sponsored by: Lesbian and Gay Veterinary Medical Association 3:30 PM New Perspectives on Noise Aversion: Beyond Thunder and Fireworks Bernadine Cruz, DVM • Sponsored by: Zoetis

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Adapt for Today’s Pet Owner

Guy Smith

Keeping Clients Takes More Than Good Medicine

Dr Sarah Wooten

YOU DON’T WANT TO MISS THIS! VISIT BOOTH #1839 FOR MORE INFORMATION.

CLIENTOLOGY is a registered service mark of Boehringer Ingelheim Vetmedica, Inc. © 2017 Boehringer Ingelheim Vetmedica, Inc. PET-0070-PMA1216 16999


INSIDE Let us show you a brighter future! Which of these valuable items will you be taking home with you?

Interactive Medical Acupuncture Anatomy by Dr. Narda Robinson $299.00 value!

KEEP ON MOVING WITH OUR MANY NAVC ACTIVITIES

You’ll find all kinds of opportunities to dance, stretch, run, splash, play golf and more! 5k Fun(d) Run/Walk Benefitting the WSAVA Foundation Sunday, February 5 | 6:30 AM • Arrive by 5:45 AM Post-run party 7:00 - 8:30 AM SeaWorld® Orlando

Don’t miss the NAVC Conference 2017 5k Fun(d) Run/Walk, sponsored by IDEXX, for a chance to enjoy the sights and sounds of SeaWorld® Orlando while supporting the WSAVA Foundation’s “Fight Against Rabies.” After your fun-filled run or walk, you’ll enjoy a private party featuring light breakfast, refreshments, SeaWorld® Animal Ambassadors, and a medal presentation for all participants. Shuttles will be available at all host hotels and the OCCC to and from the event, beginning at 5:00 AM. Age Groups: Under 18 | 18-29 | 30-39 | 40-49 | 50+ Cost: $25 per participant* *Discounted tickets for SeaWorld® Orlando admission will be available.

Fitness Class: Yoga

Canine Medical Massage by Dr. Narda Robinson & Shelley Sheets $69.00 value!

Sunday, February 5 | 6:00 - 7:00 AM Hyatt Convention Level, Windermere Ballroom Wednesday, February 8 | 6:00 - 7:00 AM Hyatt Convention Level, Windermere Ballroom Start your morning off with serenity with this ancient physical, mental and spiritual practice including exercise, stretching, breathing techniques and relaxing meditation.

4 Organic Essential Oils $59.00 value!

Fitness Class: Zumba

Monday, February 6 | 5:30 - 6:30 PM Hyatt Convention Level, Windermere Ballroom

CuraCore Yoga Mat $39.00 value!

The NAVC Zumba Class will get everyone moving on Monday afternoon! With a mix of Latin and international music and moves, Zumba participants can enjoy a fun, effective workout in the form of a dance fitness party.

Fun(d) Golf Tournament Benefitting the WSAVA Foundation

Register for CuraCore courses at our booth during the NAVC Conference 2017 to receive your free gifts!

Tuesday, February 7 | 8:00 AM Shotgun Start Rosen Shingle Creek Golf Club

Take some time out from the Conference to support a great cause and enjoy championship golf at one of Orlando’s premier courses, the Shingle Creek Golf Club. Proceeds from the tournament will benefit the WSAVA Foundation’s “Fight Against Rabies,” a part of the AFSCAN initiative. Cost: $150 per golfer; $550 per foursome. Cost includes light breakfast, lunch, range balls and goodie bag. Shuttle transportation will be provided to and from the Hyatt or OCCC West, beginning at 7:00 am. Club rentals are available starting at $50 per player.

See us at our booth #4212 for more information or you can visit our website CuraCore.org 20 |

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INSIDE PASSPORT GOES MOBILE

NEED A BITE?

A New Way to Play

You’ll find plenty of options for breakfast, lunch, dinner, coffee breaks and more in the OCCC, the host hotels and nearby.

Win prizes at the NAVC Conference with your NAVC Passport • STEP 1 - Download the NAVC Conference Mobile App at NAVC.com/MobileApp • STEP 2 - Log in with your name and registration number • STEP 3 - Collect all of the badges at the Passport locations through the app to be entered to win!

DAILY COFFEE BREAKS 9:15 - 9:55 AM

We’ll contact you by email or phone if you’ve been selected as a winner. NAVC Passport Prizes Sunday, February 5 – NAVC Conference 2018 Registration Monday, February 6 – Family Disney World Prize ($500 Disney Gift Card) Tuesday, February 7 – Tech Package (iPad Air 2 and Amazon Echo) Wednesday, February 8 – Grand Prize: $10,000

Each morning, complimentary coffee, tea and soda are available in the lobbies and in the Exhibit Hall.

NAVC.com/MobileApp

Daily Prize Giveaways Get your badge scanned from at least two booths at the Exhibit Hall from 9:15 – 9:55 AM to be eligible to win one of our many daily prizes. One winner will be chosen daily. Sunday, February 5 – Amazon Echo Monday, February 6 – Apple TV Tuesday, February 7 – Amazon Tap Bluetooth Speaker Wednesday, February, 8 – iPad Air 2

Winners will be posted online at NAVC.com/Passport

Other options You’ll find coffee bars in the Hyatt (Coffee EtCetera), Hilton (24-Hour Marketplace) and Rosen Centre (Smooth Java) hotels, as well as the OCCC Food Court.

DAILY FOOD OPTIONS

Make connections, share your voice and collaborate with your peers online. Here are some prompts to get the conversation started: • Tell us what you love most about the NAVC Conference 2017, be it something you learned in a hands-on lab, a speaker who inspired you, a new product that rocked your world, a veterinary influencer you got to meet, etc. • Post a photo with colleagues, new friends, old classmates or a mentor • Ask questions, post comments, share stories or even a live video • Like, love or share posts you enjoy

The NAVC Deli (located in the Exhibit Hall) • Your NAVC Conference Name Badge contains $19.00 each day for lunch in the Deli. • Choose from a variety of hot and cold options from 11:45 AM – 1:45 PM. • Scan your badge to pay. (If it exceeds $19.00, simply pay the difference. There’s no refund for any unused portion, and the funds expire each day and do not roll over.) • Light refreshments are available for purchase during operating hours (see below). • Special diet needs? See the Deli Banquet Captain to request special meals.

We’d love to know what you have to say! Use #NAVC2017 in your posts so our Conference community can follow and chime in.

NAVC DELI HOURS:

COFFEE, TEA AND PRIZES!

#NAVC2017

Join the conversation during the NAVC Conference… and after

Sunday–Wednesday: 11:45 AM – 1:45 PM

NAVC-RELATED SOCIAL MEDIA NAVC FACEBOOK Facebook.com/TheNAVC

Hands-on Labs If you’re attending the Hands-on Laboratories, a boxed lunch will be available each day.

NAVC TWITTER Twitter.com/The_NAVC NAVC INSTAGRAM Instagram.com/The_NAVC NAVC LINKEDIN

Linkedin.com/company/navc-northamerican-veterinarycommunity

Breakfast and Lunch Sessions Consult the Scientific Sessions section of your Official Program Guide to find out specific topics of daily sponsored breakfast and lunch sessions.

NAVC GOOGLE+ http://bit.ly/NAVCGooglePlus TODAY’S VETERINARY TECHNICIAN FACEBOOK Facebook.com/TodaysVeterinaryTechnician TODAY’S VETERINARY TECHNICIAN TWITTER Twitter.com/tvtjournal

Want to get off site? Pointe Orlando on International Drive is home to several restaurants. Check out our Dining Guide on p. 22 or visit http://bit.ly/2k7bEb8.

TODAY’S VETERINARY PRACTICE FACEBOOK Facebook.com/TodaysVeterinaryPractice TODAY’S VETERINARY PRACTICE TWITTER Twitter.com/tvpjournal

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INSIDE HOME COOKIN’, RIGHT HERE IN ORLANDO Whatever your taste, you can find it here. LOCAL RECOMMENDATIONS

Whether you’re feeling adventurous and ready to try something new, or you’re excited to try one of the area’s famous steakhouses – we’ve put together a great list of options for you! AMERICAN • 39 Poolside & Bar 9700 International Drive +1.407.996.9700 • The Bistro Hilton Orlando +1.407.313.8650 • BJs Restaurant & Brewhouse 8103 International Drive +1.321.732.8190 • B-Line Diner Hyatt Regency +1.407.284.1234 • Café Gauguin Rosen Centre +1.407.996.9840 • Café Matisse 9700 International Drive +1.407.996.9700 • Café Osceola 9939 Universal Blvd. +1.407.996.3663 • Copper’s Hawk Winery & Restaurant 8005 International Drive +1.407.956.3400 • Copper Canyon Grill 1741 Hotel Plaza Blvd. +1.407.363.3933 • David’s Club Bar & Grill Hilton Orlando +1.407.313.8581 • Gatorville Restaurant 8001 International Drive +1.407.351.2420 • Marlow’s Tavern 9101 International Drive +1.407.351.3627 • Plaze Garden Buffet 9000 International Drive +1.407.996.8585 • Sharky & Jack’s Bar & Grille 7299 Universal Blvd. +1.407.351.5009 • Sugar Factory Orlando 8371 International Drive +1.407.270.7082 • TwinPeaks Sports Restaurant 8350 International Drive +1.407.680.2811 • Yard House 8367 International Drive +1.407.351.8220 • Zayde’s Kosher Kitchen 9700 International Drive +1.407.996.9700 ASIAN • Ming Court 9188 International Drive +1.407.351.9988 • Thai Thani Restaurant 11025 International Drive +1.407.239.9733

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INSIDE NAVC

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BARBECUE • Westgate Smokehouse Grill 10000 Turkey Lake Rd. +1.407.352.7933 BRITISH & IRISH • The Pub Orlando 9101 International Drive +1.407.352.2305 CONTINENTAL • Café Tu Tu Tango 8625 International Drive +1.407.248.2222 • Funky Monkey Bistro & Bar 9101 International Drive +1.407.418.9463 ITALIAN • Cala Bella 9939 Universal Blvd. +1.407.996.3663 • Ciao Italia Italian Restaurant 6149 Westwood Blvd. +1.407.354.0770 • Fiorenzo Italian Steakhouse Hyatt Regency +1.407.284.1234 • Vincenzo Cucina Italiana 8255 S. International Drive +1.407.745.4030 JAPANESE & SUSHI • Kobe Japanese Steakhouse 8148 International Drive +1.407.203.2803 • Naru Sushi Bar Orlando 8441 International Drive +1.407.801.0005 • RA Sushi Pointe Orlando 9101 International Drive +1.407.454.5600 LATIN & CARRIBBEAN • Cuba Libre Restaurant & Rum Bar 9101 International Drive +1.407.226.1600

SEAFOOD • Boston Lobster Feast 8731 International Drive +1.407.248.8606 • The Oceanaire Seafood Room 9101 International Drive +1.407.363.4801 • Urban Tide Hyatt Regency +1.407.248.1234 SOUTHERN • BB King’s Blues Club 9101 International Drive +1.407.370.4550 • Lafayette’s 9101 International Drive +1.407.930.1655 SPANISH & PORTUGUESE • Tapa Toro Tapas Bar & Paella Pit 8441 International Drive +1.407.226.2929 STEAK & SEAFOOD • A Land Remembered 9939 Universal Blvd. +1.407.996.3663

GEAR UP WITH UNIQUE NAVC ITEMS

From t-shirts to coffee mugs, remember your NAVC Experience with souvenirs from our signature artist Jim Wilson.

MEDITERRANEAN • Shiraz Grill 6427 Westwood Blvd. +1.407.284.1273 • Taverna Yamas 7500 International Drive +1.407.203.0960 MEXICAN • Chuy’s 8123 International Drive +1.407.730.3602 PIZZERIAS • Anthony’s Cool Fired Pizza 8031 Turkey Lake Rd. +1.407.363.9466

SUNDAY, FEBRUARY 5, 2017

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NAVC.COM

• Charley’s Steak House 8255 International Drive +1.407.363.0228 • Del Frisco’s Double Eagle Steakhouse 9150 International Drive +1.407.351.5074 • Delmonico’s Italian Steakhouse 6115 Westwood Blvd. +1.407.226.2662 • Everglades Restaurant Rosen Centre +1.407.996.9840 • Fisheye Grill 8978 International Drive +1.407.352.1400 • Fogo de Chao Brazilian Steakhouse 8282 International Drive +1.407.370.0711 • Itta Bena 9101 International Drive +1.407.757.2910 • Jack’s Place 9700 International Drive +1.407.996.1787 • Spencer’s for Steaks and Chops Hilton Orlando +1.407.313.8625 • Tavern Opa 9101 International Drive +1.407.351.8660

Visit us outside the NAVC Registration Desk, in the Hall D2 Foyer.


INSIDE

PUZZLE YOUR WAY OUT

Whether as a fun night out or as a family or business function, America’s Escape Game offers challenging activities with the perfect blend of fun, test and intrigue.

OUTSIDE NAVC

America’s Great Escape 8723 International Drive, Suite 115 Orlando, FL 32819 +1.407.412.5585 americasescapegame.com

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YUMMY

An interactive journey that uncovers how chocolate transforms from the bean into the chocolate bar. Guided tours through the museum and factory take off every hour on the hour. Chocolate Kingdom 9901 Hawaiian Court Orlando, FL 32819 +1.407.705.3475 chocolatekingdom.com

YOUR INDOOR WAR

WALK THE RED CARPET

Hard Knocks: Beyond Laser Tag At Pointe Orlando 9101 International Drive, Suite 2300 Orlando, FL 32819 +1.855.926.6228, ext. 250 indoorwar.com

Madame Tussauds Orlando 8387 International Drive Orlando, FL 32819 +1.407.705.3475 madametussauds.com/orlando

Replica weapons, realistic arenas and missions challenging you to rescue hostages, defuse bombs and eradicate the enemy.

BELIEVE

Come see what’s new at Orlando’s most bizarre attraction! Explore hundreds of weird, strange and unbelievable displays, artifacts, interactive exhibits and more. “It’s a Weird World After All!” Ripley’s Believe it or Not! Orlando Odditorium 8201 International Drive, Suite 2300 Orlando, FL 32819 +1.407.345.0501 ripleys.com/orlando

INSIDE NAVC

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SUNDAY, FEBRUARY 5, 2017

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NAVC.COM

Madame Tussauds, the world’s most famous celebrity wax attraction, provides visitors with the ultimate fame experience and its signature red carpet treatment.

GO UNDERWATER

SEA LIFE Orlando offers a wave of adventures with more than 5,000 creatres. Surround yourself with turtles and sharks in our immersive 360K Underwater Tunnel! Sea Life Orlando Aquarium At I-Drive 360 8449 International Drive Orlando, FL 32819 +1.866.622.0607 visitsealife.com/orlando

NO WAY OUT...

Enjoy a real-life adventure game designed for small groups. See if you have what it takes to escape in under 60 minutes. The Escape Game Orlando 8145 International Drive Orlando, FL 32819 +1.407.501.7222 orlandoescapegame.com

DID YOU EVER WONDER?

Interactive attraction with 100+ hands-on exhibits, a 4-D Extreme Motion Ride, Indoor Ropes Challenge Course, laser tag and nightly magic comedy dinner show. WonderWorks At Pointe Orlando 9067 International Drive Orlando, FL 32819 +1.407.351.8800 wonderworksorlando.com

NO BONES ABOUT IT...

SKELETONS: Animals Unveiled museum is educational, with 450+ real bones of animals, including humans. It is entertaining, with flesh-eating beetles, video presentations and natural mutations. And it is engaging! Skeletons: Animals Unveiled At I-Drive 360 8441 International Drive, Suite 250 Orlando, FL 32819 +1.407.203.6999 skeletonmuseum.com

INSIDE NAVC 2017 - Issue 1  
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