issue 15 • 2012
S h a r i n g
t h e
N e w s
President’s Corner: Lessons Learned
Dr. Raymond Jardine, Jr. Colonel, Army, Retired President & CEO
With a sluggish economy and budget cuts at the
Native Hawaiian Veterans, LLC. You may recall
federal, state and county levels, most businesses
that 2010 was a very difficult year for the U.S.
that work with the federal, state and local govern-
economy and NHV was also affected as well. Due
ments react by restructuring to cut costs in order
to that turbulent year NHV had to freeze wages,
to weather the downturn. NHV is no exception.
and make significant cuts in managements operat-
While such cost reduction is important, companies
ing costs in order to survive. Just in Hawaii alone,
often overlook equally critical strategic decisions –
some 52 Service Disabled Veteran Owned Small
opportunities to use valuable business information
Businesses (SDVOSB) ceased to exist and were
to strengthen products and service offerings and
no longer registered in the federal government
emerge ahead of the competition.
Central Contracting Register (CCR). I can only
When the demand for services slow, the last thing
surmise these companies went into bankruptcy or
the company should do is to take your customers for granted by assuming existing relationships will remain loyal through tough economic times. Instead, customers may be faced with their own fi-
just closed their doors. In August of 2010, NHV made additional financial sacrifices in order to stabilize our company and retain all of its employees. Thus, in 2011, NHV was able to weather the storm
nancial difficulties or could be lured away by the
and with a profitable year.
competition. Staying in tune with the needs of
In 2012 we can look to better times for NHV and
your customers and understanding their current
issues and needs then reacting appropriately can help shore up loyalty and maintain growth.
The company is back on its feet pushing ahead. Our creditors see a bright future for NHV and have
Thus, NHV has restated its Mission Statement,
provided the company with a new and higher Line-
“To be a trusted partner, earning customer loyalty
of-Credit and we have new work awarded to go
while fostering growth and profitability for our Oha-
along with existing contracts being renewed. Ev-
na and enriching our community.”
ery company goes through their ups and downs.
Hence, we have four stakeholders: Partners,
Continued on page 3
Customers, Employees and the Community, all equally important to the goals and objectives of
birthdays, anniversaries, new staff
WORD OF THE DAY
JROTC Awards HUMOR CORNER
P5 SECURITY Bulletin
P6 What's Happening: Malama AinA JV
P7 Remembering Our Heroes
Trinet EAP Update
Staff Updates b i r t h d ay s Anniversaries n e w s ta f f
welcome to the ohaNa
Andrew Baan Senior Force Protection Analyst Maria Oh Administrative Assistant Mark Janiec UXO Tech II Andrew Boyett Tech I Auto Repair Sunsiri Edwards Marlene Damo Medical Billing Clerk Katrina Moss Psychology Tech Marcus Della Sala Jaclyn Lee MLS
w e l c o m e t o t h e o h a N a : S P A C S TEA M Aaron Adams Mose Atuatasi Jhunnel Bautista Joseph Bishop Jose Enrico Bustamante IV Joshua Butterfield Veronica Carroll Fred Clemens Simon Ellerbusch Luke Ellis
Kaitlin Folkers Jennifer Foreste George Garica Tiesha Gatlin Jezzalyn Grilho Richard Grilho Wendy Hodges Melissa Holiday Amy Huber Ryan Imai
B irth d ay s FEBRUARY Jennifer Johnson-Quintard Michael Mc Enery Jasen Takei George Garcia Ellis Luke Jose Enrico Bustamante IV M ARC H Timothy Thrasher Robert Rice Michael Brison Stormy Baird Linda Inamasu Erika Robertson Jennifer Foreste Cindy Barnes A PRIL Andrew Rodriguez II Christopher Zollinger-Abeyta Paul Cahill Amy Huber Ethan McIntosh M AY Erica Kubota Claudia Koskey Heidi Koch Melissa Holiday
Levina Sumang Heather Tetens Melissa Wessel Rhonda Williams Christopher ZollingerAbeyta Makalani Zollinger-Abeyta Malosi Toilolo
Jennifer Johnson-Quintard Claudia Koskey Kim Ly Jonathan Maikui Laura McGeowan Ethan McIntosh Rachael Moses Andrew Rodriguez II Sergio Siacunco Jr. Owen Simmons
Jhunnel Bautista Jezzalyn Grilho Maribel Jim Clement Caneso JUNE Kim Ly Joyce Kato James Spray Virginia Longo Wendy Hodges Allen Pantaleon
A nni v e r sari e s (Start Date) MARCH
Puni Akana Lucianna Pikelny
AP RIL Charles "CT" Campbell John Wrenn Roslyn Cohen Giavanna Lau Adam Caple
4/1/2008 4/27/2009 4/4/2011 4/4/2011 4/5/2011
JUNE Mark Bowers Clement Caneso Scott Harvey James Spray Dillard Spray
6/2/2008 6/2/2008 6/2/2008 6/2/2008 6/2/2008
Word of the Day:
Anything worth having is worth working for. Persistence is often the defining quality between those who fail and those who succeed. There is never much satisfaction in giving up, and Ho’omau is the value that will cause you to continue, to persevere in your efforts, and to perpetuate those that have worked well. Celebrate your strengths in the face of all adversity. The obstacles that test you can actually make your stronger. Ho’omau. Persevere. Never give up. Cause the good in your life to last.
“Managing with Aloha” by Rosa Say.
Persist. Perpetuate. Renew.
Letter from the President; Continued from cover The key is to have more ups than downs and have the ability and insight to deal with the tougher years.
This is where
those lessons learned come in handy.
seats was key then to figure out where to
Failure can occasionally be good or shall I
drive the bus was equally important.
say disappointments can be good. It keeps
old adage, “People are the most important as-
you grounded. It is a good thing to be a little
set” has turned out to be wrong. People are
paranoid – just a little. It will be your guide
not your most important asset. The “right”
to smarter and better decisions. The faster
people are. You must begin with “who” rath-
one realizes that life will never be perfect
er than “what.”
Businesses should place
and there is no such thing as smooth sail-
I thought having an amazing vision and strat-
greater weight on talent and ethics as em-
ing, you’ll grow as a person and as a leader.
egy sets the stage for success. Instead, I
found out that finding the right people to put
cific educational background, practical skills,
on the bus and the right people in the right
specialized knowledge, or work experience.
candidate attributes rather than spe-
I have a saying, “It’s going to rain one day and either you have an umbrella handy or not.”
JROTC Kina'ole Award The sponsor of the award is the Kina'ole Foundation created by the Native Hawaiian Veterans, LLC founders, Raymond Jardine, Jr, our President & CEO, Michael P. Jones, our Executive Vice President Puni Akana, our Chief Operating Officer. and Jasen Takei, our Chief Financial Officer/ Chief Administrative Officer. Raymond, Michael and Puni were present as Hawaii’s Governor Neil Abercrombie and Maj. Gen. William J. Beard, deputy On April 19, 2012, the Junior Reserve Officer Training Corps (JROTC) cadets from high schools on Hawaii, Kauai, and Oahu were gathered at the historic Palm Circle, Fort Shafter, HI to honor the top cadets at the 26th Annual Governor’s JROTC Review and Award Ceremony.
commanding general, U.S. Army Pacific U.S. Army Reserve presented the JROTC Kina'ole Award to the outstanding cadets from each of the 26 Hawaii high schools in the State of Hawaii. A full article with the list of the 2012 Outstanding Cadet awardees can be found in the United States Army, Pacific News. http://www.army.mil/article/78337.
The award represents: In Old Hawai'i, if a professional, whether a craftsman, artist, priest, or official, performed a particular task in his line of work, it was expected to be done without defect or flawlessly. Anything less was unacceptable. In operational terms, Kina٬ole means: • Doing the right thing, in the right way, at the right time, in the right place, to the right person, for the right reason, with the right feeling – the first time. • The concept is based on constantly rising standards because as you do your best you are making continuous improvements. • We have adopted Kina'ole, not as our core values, but rather a way of life because it will always challenge our desire to be the very best not only for ourselves but for our community, state and country. Ultimately, Kina'ole ensures the highest quality of service for those we serve and touch.
Humor Corner l a u g h t e r i s t h e c l o s e s t d i s ta n c e b e t w e e n t w o p e o p l e
As legend has it... A long long time ago the Hawaiians set forth in search of new lands to call their own. One such discovery is reported to be a place now referred to as Texas... But as time passed all evidence to support this discovery faded.... until now.... The picture to the right is certain proof we had been there before.....
Security Bulletin Photocopying of Military Identification Cards Office of the Assistant Secretary of Defense – Reserve Affairs Employer Support of the Guard and Reserve (ESGR)
UNCLASSIFIED Recent incidents regarding the photocopying of military identification cards and common access
establishments to verify military affiliation or provide government rates for service, have been reported. Personnel are reminded that the photocopying of US Government Identification is a violation of Title 18, US Code Part I, Chapter 33, Section 701 and punishable by both fine and/ or imprisonment. Many military members, family members and DoD employees are unaware of this law. Please pass to the lowest level and include in training for force protection, information security and OPSEC. FPO COMMENTS: Criminal elements and terrorist organizations place U.S. government identifications as a high value logistical element when planning acts against the U.S. military.
Although commercial establishments are not prohibited from asking for military/government identification, many government personnel and commercial establishments are unaware of the prohibition on duplication of government identification. Unfortunately, there are no safeguards in place to ensure a government identification card won’t be counterfeited or “cloned” based on a photocopy by a commercial establishment. It is recommended that military/DoD personnel provide a state drivers license or other form of photo identification to be photocopied if an establishment insists on a photocopy of the traveler’s identification. *NOTE: This does not apply to medical establishments
hospitals, etc…) who are allowed take a copy for the purpose of filing insurance claims; and other government agencies in the performance of official government business.
What's Happening: Malama Aina JV, LLC Left to right: Doug Ralston, Nicole Scheman, Dave Conolly, Sarah Gambino, George Spencer, Ray Jardine, Jonathan Chionchio and Tom Bourque.
Native Hawaiian Veterans, LLC (NHV) has joined forces with USA Environmental, Inc (USAE) to establish an 8(a) Joint Venture called Malama Aina JV, LLC. The first contract to the JV was awarded September 26, 2011 for the Remedial Investigation/Feasibility Study, Target Island, Oahu and Makanalua Bombing Range Molokai, HI by USACE-Albuquerque District. In February 2012, Raymond Jardine, Jr, President & CEO and Tom Bourque, VP Asia/Pacific, travelled to USAEâ€™s offices in Tampa, FL to discuss more opportunities for the JV to pursue such as Waikoloa Project on the Big Island (Island of Hawaii) and Falcon Range.
On February 15, 2012, UXO Techs Ray Lahm and Michael Brison had a "blast" at the Bellows Driving Range. Four Cooper bombs were found at the Bellows Golf Course. Two of the four were filled with high explosives. This is a picture of one of the detonations that day.
Remembering Our Heroes Robert Lewis Howard (July 11, 1939 - December 23, 2009) was considered by NBC News to be the most highlydecorated American Soldier since World War II. Howard was a Medal of Honor recipient of the Vietnam War. He was recommended for Medal of Honor on three separate occasions for three individual actions during the Vietnam War (1967-1968). He was wounded 14 times during one
54 month period during the Vietnam War. After retiring as a full colonel in the United States Army, he received two master degrees. Howard died of pancreatic cancer at a hospice in Waco, Texas in December 23, 2009. He was buried in Arlington National Cemetery on February 22, 2010. For biographical information on Howard, please check out MSNBC News The_Real_Rambo_1.wmv
Laurence Binyon's poem "For the Fallen" is often recited during Memorial Day services. During World War I, Binyon wrote this poem in referrence to the massive casualties the war had caused; the recent Battle of the Marne had claimed more than a half a million lives. Here's a powerful excerpt:
They went with songs to the battle, they were young. Straight of limb, true of eyes, steady and aglow.
They were staunch to the end against odds uncounted, They fell with their faces to the foe.
They shall grow not old, as we that are left grow old: Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning,
We will remember them.
TriNet Employee Assistance Program (EAP) Your TriNet EAP program provides a conve-
suggestions and issues related to an inter-
Child Care resources, Parenting, Adop-
nient means to access counseling, work-life,
vention with a friend or relative, just to name
tion, Education Resources and Elder/Adult
consultation and guidance services on the
a few problems of living.
telephone or online. Requests can be made online or by calling FEI 24 hours a day, 7 days a week. Once you have made your request to access your EAP counseling benefit you may choose to have a face-to-face counseling session with a local community EAP counselor or take advantage of receiving consultation and guidance on the telephone with one of FEI’s professional counselors. FEI’s professional staff is available for telephonic consultation
• EAP Benefit: Up to three (3) EAP professional counseling and consultation sessions per year on the telephone or face-to-face. • EAP Counseling: FEI’s professional consultants are available to assist you to find the right kind of help and arrange a faceto-face session with a local community counselor.
Services include per-
sonalized searches & referral to verified resources. How to Access Services: To go straight to an employee assistant counselor : Accessing your EAP Service is only a phone call away. Dial the toll-free number, (888) 8935893, and you will reach one of our dedicated
• Telephonic Consultation and Guidance: call center counselors who will listen to your
appointments from 8:00 am to 7:00 pm CST
Access to telephonic consultation and
needs, assess the options available to you,
Monday through Friday.
guidance sessions. Call for an appoint-
and assist you in getting the help you need.
FEI provides to employees and their dependent family members up to age twenty-six (26)
ment or make this confidential request online.
useful resources to help meet the demands
• LifeCycle Connect Online: Information
and the challenges of everyday life. Your EAP
and online tools available 24 hours a day,
7 days a week. Subjects include: addic-
• 24 hour, 7 day a week toll-free access to behavioral healthcare experts: Expert mental health professionals provide confidential counseling to address issues such as personal, emotional or work-related stress,
tion, grief & loss, anger management, eating disorders, divorce & domestic issues, child & elder care, dealing with financial troubles, legal issues, career development and many, many more areas of interest.
substance abuse, marriage, family or rela-
• Work-life Services: Telephonic consulta-
tionship problems, mental health treatment
tion with a Work-life Specialist regarding
Appointment With an EAP Counselor A call center counselor will complete a brief intake interview with you when you call. This takes 10 - 15 minutes, so please call when you have some time and privacy. This process, along with your input, assists the call center counselor in finding the most appropriate counseling resource for you.
Ho‘okipa pulekina ha’ilono
Design & Layout: Cindy Tourison, Manager Srategic Communications Editor: Maria Oh
To be a trusted partner earning customer loyalty while fostering growth and profitability for our Ohana and enriching our community.
Founding Core Values
Alaka’i – leadership - leading with initiative and by setting a good example
Lokahi – collaboration and cooperation. Working together to achieve more Ohana – the circle of those who are family and those chosen as family Ho’okipa – generosity, sharing with our ohana and our community Kina’ole – flawlessness – doing the right thing, the right way, the first time
3375 Koapaka Street, Suite B-286 Honolulu, HI 96819 (Airport Industrial Park Complex)
Phone: (808) 792-7528 Fax: (808) 792-7527 firstname.lastname@example.org www.nativehawaiianveterans.com As an equal opportunity employer, Native Hawaiian Veterans, LLC is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact our Operations Department at (808) 792-7528 for assistance.
The Value of Partnerships: Our Partners & Customers Here at Native Hawaiian Veterans, we recognize the value of partnerships, not only with our teammates, but also with our customers. We strive for long-term relationships with our customers founded on integrity and our commitment to listen and respond to their needs. We approach each customer with our driving principle in mind: doing the right thing, the right way, the first time. • ABSG Consulting, Inc. • Aegir Systems, Inc. • AECOM • AES Technical • Akimeka, LLC • Alaska Training Group, LLC • Aleut Mgmt Services, LLC (ANC) • American Automation • American Hospital Svc Group, Inc. • American Systems • Apogen Technologies • ARA, Inc. • Army Corp (ACOE) • Arrowpoint Corporation • Baca Group • Battelle Memorial Institute • BCP International Ltd • Blackheart International, LLC • Booz Allen Hamiton (BAH) • Boeing • BUMED HQ • By Light Professional IT Services • CACI • Capstone Corporation • Chenega (ANC) • Chickasaw Nation Industries, Inc. • Choy Enterprises, Inc. (CEI) • Chugach • Civil & Environmental Consultants, Inc. • CNIC • CNRH • CommsFirst, Inc. • Concurrent Technologies Corp. • CSC • Dawson Tech (NHO) • Department of the Army
• Eagle Support Services • EOD Technology, Inc. • Epsilon Systems Solutions, Inc. • Espire Services, LLC • Excalibur Associates, Inc. • Excellere Consulting Associates • Eyak Technology, LLC • FISC • Flashback Media Productions • Flatter and Associates • FOP Development Group, LLC • General Dynamics • Gradient Technologies, Inc. • Global Trends Technologies, LLC • GovSource • Grainger • Group IQ • Halfaker and Associates • Hana Group (NHO) • Hawaii 3R’s • Hickam AFB • Hyperspective Studios • Ikayzo • J. M. Waller Associates, Inc. • JTSI (NHO) • Juniroa Productions • K4 Solutions • KEMSS, LLC • King Fisher Company • Legatus6, LLC • Lockheed Martin • Louis Berger Group • Metters Industries, Inc. • Moonblink Communications • MSSI • MTCI
• NANA (ANC) • Native Hawaiian Ordnance, LLC • NAVFAC • NHES, LLC • Nortel Government Solutions • Northrop Grumman • Oceaneering International • OER, Inc. • P&E Automation, Inc. • Pacific Wireless • Pelatron (NHO) • Planate Mgmt Group, LLC • PS3 Group, LLC • Raytheon UTD, Inc. • Riverside Research Institute • RNB Technologies, Inc. • SAIC • Sandia/DOE • SBG Technology Solutions • Semper Delta, LLC • Serco, Inc. • Siemens • Slate River • SMS Research & Marketing • SPAWAR • Spec Rescue International • Strategic Solutions, Inc. • TAJ • Tetra Tech • Tribalco • Trident Technology Systems • US Army ARDEC • USA Environmental • VSE Corporation • VT Griffin