Field Guide to the National Street Service, 2nd Edition

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K ey I nsights

Introduction

Our insights are drawn from the deep participatory engagement with people on the street, which we conducted in the course of rolling out the National Street Service in 5 cities across the United States. They provide insight into how it feels as a human on the street, and the challenges and tensions which must be navigated to build better streets. They provide strategies to help define ‘better streets’ informed by community priorities, help people understand what is possible, break down barriers to civic participation, and help people find common ground.

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