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Orientation Cohort 11 Spring 2014


Welcome

From the

Director

Contact Information

Angel Burgos

Executive Director, MBA Programs nborkow@fiu.edu

Dr. Jean Gordon

Faculty Administrator jgordon@fiu.edu

Mercedes Bradley Director 305-779-7900

Claudia Jo

Online Coordinator cjo@fiu.edu

Dear New Healthcare MBA Student: I am delighted to welcome you to the Healthcare MBA (HCMBA) program at Florida International University (FIU) Chapman Graduate School of Business. Your selection from an extraordinary group of candidates is a tribute to your capabilities and achievements. Your admission reflects our confidence in your ability to succeed in your graduate studies at FIU. I am confident that here you will find a community of faculty and energetic professionals who are committed to your success at FIU and in your career. Collaborative work among students, faculty, and the business community defines all of the graduate programs at the Chapman Graduate School of Business. This handbook includes information about academic policies and procedures that you will draw from throughout your time as HCMBA student. As the interim director of the Healthcare Management Programs, I invite to drop by our office to discuss your academic program or career aspirations.

Mailing Address FIU Downtown on Brickell 1101 Brickell Avenue Suite 300-S Miami, FL 33131 305-779-7900

Congratulations on joining an outstanding graduate program. Let the work begin! Sincerely,

Angel J. Burgos Executive Director, MBA Programs Interim Director, Healthcare Management Programs


Agenda Saturday, November 2, 2013

08:00 AM – 08:30 AM

Check-in and Breakfast

08:30 AM – 09:00 AM

Welcome by Dean, David Klock Executive Director, Angel Burgos, Director, Mercedes Bradley & Faculty Director, Stephen Barnett

09:00 AM - 10:00 AM

Introductions

10:00 AM – 10:30 AM HCMBA Policies & Procedures 10:30 AM – 11:00 AM Foundations of the US Healthcare System Dr. Jean Gordon & Overview of Blackboard Learn 9 11:15 AM – 11:30 AM

Write-2-Learn Program - Instructor Ariel Gil

11:30 AM – 01:00 PM

Photo Headshots, Photo IDs and Lunch

01:00 PM – 01:30 PM

Financial Aid

01:30 PM – 02:00 PM

FIU Library

02:00 PM – 02:15 PM

Break

02:15 PM – 02:30 PM

ACHE Membership

02:30 PM – 03:00 PM

Wrap-Up

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of

Table Contents 09

Program Information & Policies Course Schedule

17 27 31 37 41 45 49 61 65 69

Payment Schedule Financial Aid Information My FIU & Blackboard Foundation & W2L Modules Professional Development Seminar Consent Forms, Organizations, & Articles Checklist & Friendly Reminders Booklist

FIU | Chapman Graduate School of Business

Campus Map & Driving Directions

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Mission Vision Values

&

Mission

The mission of the Healthcare MBA Program at Florida International University is to improve the delivery of health services through the education of healthcare managers, service to the community and the profession, and research. The Program provides educational opportunity with a special commitment to multicultural and working students. The educational mission is to provide students with professional knowledge and with conceptual, analytical, technical, and ethical skills to manage healthcare systems collaboratively with competency, sound decision-making, and integrity.

Vision

The vision of the Healthcare MBA Program is to become South Florida’s leading healthcare management Program known locally, nationally, and internationally for providing quality education, service to community, and research.

Values • • •

Responsibility as committed global citizens advancing best practices in healthcare Respect for all individuals

Learning Outcomes

Objective 1: Evaluate the financial position of [healthcare] organizations through the examination of balance sheets, cash flow statements, and budgets. Objective 2: Use team building and collaborative behaviors to accomplish group tasks. Objective 3: Recognize and analyze ethical problems/ choose and defend resolutions for situations that occur in business [within in the healthcare industry]. Objective 4: Critically analyze complex business issues and recommend sound solutions, in local and global [healthcare] environments. Objective 5: Demonstrate competency in IT as an enabler of business strategies in all functional areas. Objective 6: Make decisions that meet expectations and requirements of an organization’s stakeholders.

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01

Program Information & Policies


Program Information & Policies The following is to communicate the main policies and procedures for the HCMBA Program. Its content may be subject to change. Enrollment in the HCMBA program serves as an understanding and acceptance of these policies. Healthcare MBA Administrative Office Chapman Graduate School of Business 1101 Brickell Ave Suite 300-S Miami, FL 33131

Spring Class Location (Cohort 11) Broward Campus 801 South Douglas Road Pembroke Pines , FL 33025

Registration/Payment Students will be registered for courses by program staff prior to the beginning of each term. Being that it is a lockstep/cohort program, we will follow the schedule that was established at the beginning of the program. Registration will typically take place a few weeks prior to the start of each term. For payment due dates please refer to payment schedule. The timely payment of tuition is the responsibility of the student. The program staff will inform students once the registration process is completed and payment can be processed. If a student has been awarded financial aid, it is his/her responsibility to pay for the difference, if any, between the awards and the term fees. It is also the student’s responsibility to follow up with the Financial Aid office promptly on the status of these awards. Any holds (cashiers, insurance, immunization, etc.) must be cleared prior to the registration period.

Schedule Classes are held on Saturdays from 8:30am to 5:30pm with a 1 hour lunch break. For the specific dates refer to the program calendar. Boot camps are scheduled during the designated week. Students will be notified in advance of any variations of the schedules.

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Degree Requirements To be eligible for graduation a student must complete the 42 credit hours of the program with a grade of “C” or higher in every course and maintain an overall grade point average of “B” (3.0) or above.

Incompletes A student experiencing difficulties in completing a course or a session is encouraged to speak to his/ her professor and HCMBA program manager. In cases where just a single exam or an assignment is missing, but the student has a passing grade, it may be possible to receive an incomplete grade (up to the instructor’s discretion). In this case the student will not forgo of his/her time and money invested in the program; the incomplete will allow the student to meet the course requirements at a later time. The University policy is that an incomplete grade must be made up no later than two semesters from the time taken or it will automatically default to an F.

Withdrawals from Program Withdrawal requests need to be submitted in writing documenting the reason why he/she will not be able to complete the program. Should a student withdraw from the program, he/she will not be refunded any tuition fees already incurred as a result of previous classes taken during the program, or from current classes registered at the time of withdrawal. Students will be financially liable for tuition and fees if they drop from any course(s) or withdraw from the University after the first week of any term. If a student needs to stop the program for any reason, he/she needs to fill out a Leave of Absence form, available in the University Graduate School’s website. A Leave of absence is valid for up to a year. After the year is over, student must be readmitted.

Condition 1 Admissions file is still incomplete due to missing documents. These documents are due no later than the end of your first semester of the program. Condition 1 Hold will be placed on the students account until the missing documents are submitted.

Condition 2 The University Graduate School has granted conditional admission which requires the student to meet the following condition by the end of the first semester. Maintain a 3.25 Cumulative GPA on the First 12 Graduate credits

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Academic Warning, Probation, and Dismissal Warning If a student’s cumulative GPA falls below 3.0, he/she will be placed on warning for the following term. Warning indicates academic difficulty. A student who fails to make other expected contributions (e.g., contributions to teams and teamwork in courses) in the judgment of the HCMBA Faculty/Academic Director may be placed on warning for the following term. Probation A student on warning whose cumulative GPA remains below the 3.0 will be placed on probation. The student will have one term to raise his/her GPA to 3.0. Probation indicates serious academic difficulty. Dismissal A graduate student on probation (cumulative program GPA below a 3.0) who does not raise his/her cumulative program GPA to 3.0 by the end of the next term will be automatically dismissed from the program. An HCMBA student on warning for failing to make other expected contributions (e.g., contributions to teams and teamwork in courses) who does not, in the judgment of the HCMBA Academic Director, make significant improvement will be dismissed from the program. A dismissed student is not permitted to enroll at the University for a period of one year beginning with the date of dismissal. After one calendar year has passed, you may reapply to the University, but not to the Healthcare MBA program.

Student Code of Standards The following link http://globaldatebooksonline.com/flipbooks/flo2011/#/1/ includes the University’s Student Code of Standards, and other important information. Students are encouraged to read this code of standards carefully, as it is a requirement of the university. Students are especially encouraged to read the section on “Misconduct Procedures” for definitions on Academic misconduct (cheating, plagiarism, misrepresentation, misuse of computer services, falsification of records, and academic dishonesty, among others.)

Plagiarism Definition: The deliberate use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. Any student, who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism. Any student helping another to plagiarize may be found responsible for academic misconduct. The penalty for this academic misconduct may result in a student’s dismissal from the program.

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Cheating Definition: Cheating is the unauthorized use of books, notes, aids or assistance from another person with respect to examinations, course assignments, field service reports, class recitations, or possession of unauthorized examination papers or courses materials. Any student helping another cheat may be found guilty of academic misconduct. The penalty for this academic misconduct may result in a student’s dismissal from the program.

PDS Seminars Professional Development Seminars are a series of workshops/seminars intended to enhance a student’s professional development in various areas such as team building, communication skills and presentation and business writing skills. Attendance, punctuality and participation are mandatory for all seminars. Professional Development Seminars are posted on every student’s academic records as “satisfied” or unsatisfied.” Student’s receiving an “unsatisfied” will not graduate.

Communication of grades Professors have the responsibility to communicate grades to students directly. Grades will be available one or two weeks after the completion of class. Students will be able to view and/or print grades from MyFIU. Final grades will not be given to students until all course evaluations have been completed.

Attendance and Hurricane Policy It is expected that a student should not miss more than one class per term. Tardiness will count as a missed class. Students should abide by individual course guidelines with regards to the attendance policy. Participation in class is important for the learning process and success in the program. During Hurricane season we will follow the building and University’s. The Program will communicate it to the students through FIU e-mail.

Commencement and Graduation Students will be notified of the deadline to apply for graduation. It is the student’s responsibility to apply for graduation online in MyFIU and to meet the appropriate deadlines. Please note that a student must have at least a 3.0 cumulative GPA and a “C” or higher in all courses of the program in order to be eligible for graduation. All students are required to be enrolled in classes during the term in which they will graduate.

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Study Room Reservation Procedures Step Action Florida International University uses 25Live to share event information. 1 · Please use Firefox 3.0 (or higher) or Google Chrome to access 25Live. Clearing Cache in Firefox 3.0 or Google Chrome

2

Navigate to: 25live.collegenet.com/fiu Click the Log In link. (at the top right side of page) Or classroom.fiu.edu •

3

Click on 25Live and Login.

Click in the Username field to login with your AD account; Password field, enter the password for your AD account. Click on the Login button.

4

Click Event Creation and Editing tab.

5

In the Event Name field, type “YOUR EVENT NAME”.

6

In the Event Coordinator and Contact Information enter the name/phone of the person responsible should we need to get in touch with them on/before the event date.  In Event Type:   Find by... always select- All Event Types 

7 8 9 10 11 12 13

In the Choose from... select the type that best describes your event. In the Event Date and Time, click the calendar icon to select the date of the event. Enter the Start/End Time. In the Event Description: add a brief description of the event. In the Primary Organization area, Find by... always select  Types  In the Types area, ALWAYS select SPECIAL EVENT. In Choose from...select COLLEGE OF BUSINESS EVENTS

14

In the Name of Department, type in the department name.

15

Examples: Accounting, Finance, or Marketing. In Room Capacity: enter a number.

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Step Action In the Event Locations: Find by” Search”, then a “Public Searches” will appear, search by CBA-Depart16 mental or CBA-Study Rooms Make sure you have “Hide Unavailable” checked so 25Live will only give you a list of available rooms.

17

Make sure you click on the button to refresh. Type in the Expected Head Count, enter a “5”. If you enter a higher cap than what the room holds, you will get a conflict message on the top left side of the page.

18 19

Click on the Next button.

20

In the Would you like this event to be advertised on our webpage area. Click on the Popular University Events.  If you do not want the event published on the calendar, then DO NOT check. Click in the Internal Notes area. Type in any special notes for the COB approval team.

21

Examples of Internal Notes are:  If the CBC140 is not free, any room is acceptable.   Affirmation: Please read the Rules and Regulations and if you agree, click on

23

“I Agree”.  Click the Finish button and the Event will save. Your “Tentative” event Reference Number can found once saved. If you are an approver, you can save the event as Confirmed if needed. Once saved, 25Live will provide you with:

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Congratulations! You have successfully Create an Event. This event has been successfully saved. 

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HealthcareMBA • Bringing the Pieces of Healthcare Together


Course Schedule

02


Course Schedule Key Dates Orientation: November 2nd , 2013 PDS: December 6th-8th, 2013 Classes Begin: January 4th, 2014

** Days in which classes MEET ONLINE are indicated in gold.

Spring 2014 Term 1 Course #

Course Title

MAN 6245

Organizational Behavior

MAN 6095

Mgmt HC 21st Century

MAN 6245

Organizational Behavior

MAN 6095

Mgmt HC 21st Century

MAN 6245

Organizational Behavior

MAN 6095

Mgmt HC 21st Century

MAN 6245

Organizational Behavior

MAN 6095

Mgmt HC 21st Century

MAN 6245

Organizational Behavior

MAN 6095

Mgmt HC 21st Century

MAN 6245

Organizational Behavior

MAN 6095

Mgmt HC 21st Century

MAN 6245

Organizational Behavior

MAN 6095

Mgmt HC 21st Century

MAN 6245

Organizational Behavior

MAN 6095

Mgmt HC 21st Century

Saturday

Comments

January 4, 2014 January 11, 2014

January 18, 2014

ONLINE

January 25, 2014 February 1, 2014 February 8, 2014

ONLINE

February 15, 2014 February 22, 2014

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Term Break: March 1 - March 7, 2014 Spring 2014 Term 2

18

Course #

Course Title

BUL 6810

Legal

HSA 6176

Finance/Reimburse

BUL 6810

Legal

HSA 6176

Finance/Reimburse

BUL 6810

Legal

HSA 6176

Finance/Reimburse

BUL 6810

Legal

HSA 6176

Finance/Reimburse

BUL 6810

Legal

HSA 6176

Finance/Reimburse

BUL 6810

Legal

HSA 6176

Finance/Reimburse

BUL 6810

Legal

HSA 6176

Finance/Reimburse

BUL 6810

Legal

HSA 6176

Finance/Reimburse

Saturday

Comments

March 8, 2014 March 15, 2014 March 22, 2014

ONLINE

March 29, 2014 April 5, 2014 April 12, 2014 April 19, 2014 April 26, 2014

HealthcareMBA • Bringing the Pieces of Healthcare Together

ONLINE


Term Break: May 3- June 6, 2014 Summer 2014 Term 3 Course #

Course Title

MAR 6805

Marketing

ACG 6175

Financial reporting

MAR 6805

Marketing

ACG 6175

Financial Reporting

MAR 6805

Marketing

ACG 6175

Financial Reporting

MAR 6805

Marketing

ACG 6175

Financial Reporting

MAR 6805

Marketing

ACG 6175

Financial Reporting

MAR 6805

Marketing

ACG 6175

Financial Reporting

MAR 6805

Marketing

ACG 6175

Financial Reporting

MAR 6805

Marketing

ACG 6175

Financial Reporting

Saturday

Comments

June 7, 2014 June 14, 2014 June 21, 2014

Online

June 28, 2014 July 5, 2014

Online

July 12, 2014 July 19, 2014 July 26, 2014

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Term Break: August 2nd-August 15th, 2014 Accounting Boot Camp - Week of August 2nd Quantitative Boot Camp - Week of August 9th Fall 2014 Term 4

20

Course #

Course Title

ACG 6026

Accounting

MAN 6501

OPS Management

ACG 6026

Accounting

MAN 6501

OPS Management

ACG 6026

Accounting

MAN 6501

OPS Management

ACG 6026

Accounting

MAN 6501

OPS Management

ACG 6026

Accounting

MAN 6501

OPS Management

ACG 6026

Accounting

MAN 6501

OPS Management

ACG 6026

Accounting

MAN 6501

OPS Management

ACG 6026

Accounting

MAN 6501

OPS Management

Saturday

Comments

August 16, 2014 August 23, 2014 August 30, 2014

ONLINE

September 6, 2014 September 13, 2014 September 20, 2014 September 27, 2014 October 4, 2014

HealthcareMBA • Bringing the Pieces of Healthcare Together

ONLINE


Term Break: October 11-October 17, 2014 Fall 2014 Term 5 Course #

Course Title

FIN 6406

Corporate Finance

HSA 6156

Health Economics

FIN 6406

Corporate Finance

HSA 6156

Health Economics

FIN 6406

Corporate Finance

HSA 6156

Health Economics

FIN 6406

Corporate Finance

HSA 6156

Health Economics

FIN 6406

Corporate Finance

HSA 6156

Health Economics

FIN 6406

Corporate Finance

HSA 6156

Health Economics

FIN 6406

Corporate Finance

HSA 6156

Health Economics

FIN 6406

Corporate Finance

HSA 6156

Health Economics

Saturday

Comments

October 18, 2014 October 25, 2014 November 1, 2014

ONLINE

November 8, 2014 November 15, 2014 November 22, 2014 November 29, 2014

ONLINE

December 6, 2014

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Term Break: December 7, 2014 - January 2, 2015 Spring 2015 Term 6

22

Course #

Course Title

MAN 6830

Org Info Sysytems

MAN 6726

Strategic Mgmt

MAN 6830

Org Info Sysytems

MAN 6726

Strategic Mgmt

MAN 6830

Org Info Sysytems

MAN 6726

Strategic Mgmt

MAN 6830

Org Info Sysytems

MAN 6726

Strategic Mgmt

MAN 6830

Org Info Sysytems

MAN 6726

Strategic Mgmt

MAN 6830

Org Info Sysytems

MAN 6726

Strategic Mgmt

MAN 6830

Org Info Sysytems

MAN 6726

Strategic Mgmt

MAN 6830

Org Info Sysytems

MAN 6726

Strategic Mgmt

Saturday

Comments

January 3, 2015 January 10, 2015 January 17, 2015

ONLINE

January 24, 2015 January 31, 2015 February 7, 2015 February 14, 2015 February 21, 2015

HealthcareMBA • Bringing the Pieces of Healthcare Together

ONLINE


Term Break: February 28 - March 6, 2015 Spring 2015 Term 7 Course #

Course Title

HSA 6155

Health Policy

MAN 6974

Mgmt Project

HSA 6155

Health Policy

MAN 6974

Mgmt Project

HSA 6155

Health Policy

MAN 6974

Mgmt Project

HSA 6155

Health Policy

MAN 6974

Mgmt Project

HSA 6155

Health Policy

MAN 6974

Mgmt Project

HSA 6155

Health Policy

MAN 6974

Mgmt Project

HSA 6155

Health Policy

MAN 6974

Mgmt Project

HSA 6155

Health Policy

MAN 6974

Mgmt Project

Saturday

Comments

March 7, 2015 March 14, 2015 March 21, 2015

ONLINE

March 28, 2015 April 4, 2015 April 11, 2015

ONLINE

April 18, 2015 April 25, 2015

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Payment Schedule

03


Payment Schedule Cohort 11 • Class of 2015 IN-STATE

Payment 1 2 3 4 5

Due Date Prior to December 14, 2013 December 14, 2013 May 17, 2014 August 16, 2014 December 13, 2014 Total

Semester

Amount

PDS Spring 2014 Summer 2014 Fall 2014 Spring 2015

$500 $14,215 $7,860 $14,715 $14,710 $52,000

Semester

Amount

OUT-OF-STATE

Payment 1 2 3 4 5

Due Date Prior to December 14, 2013 December 14, 2013 May 17, 2014 August 16, 2014 December 13, 2014 Total

PDS Spring 2014 Summer 2014 Fall 2014 Spring 2015

$500 $14,930 $7,715 $15,430 $15,425 $54,000

Payment Options You may pay with cash, personal check, cashiers check, money order or traveler’s checks. Payment are accepted at the Cashier’s Office on Modesto Maidique Campus (MMC) in PC 120. We do not accept foreign currency or foreign checks. Money orders and travelers checks must be drawn on a stateside bank. You must write your student number and current address on the face of all checks and money orders. Credit cards are not accepted at our counters, but American Express, Discover and Mastercard are accepted for online payments at MyFIU. To pay online, please visit the finance tab on your MyFIU. Please note: There will be a 2% surcharge added to each payment that is processed with a credit card.

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Financial Aid Information

04


Financial Aid As a graduate student loans will be your primary source of paying for your educational costs. You may go online at, www.fafsa.ed.gov, to complete your 2014-2015 Federal Application for Aid. This application allows the Financial Aid Office to determine what grants/loans you may be eligible for.
* If you would like help with the actual FAFSA application, please contact FAFSA at 1-800-433-3243.* FAFSA will send you an email within 48 hours of you filing with your Student Aid Report (SAR). It takes 5-7 business days for the FAFSA to be received and processed by FIU once you file with the federal government. Once your FAFSA has been processed, FIU will notify you (via email and To-Do list on PantherSoft) if any verification documents are required.

Loan Types and Information As a result of the 2011 Budget Act passed by Congress, there are 2 types of loans available to graduate students: Unsubsidized Stafford and Grad PLUS. Unsubsidized Stafford loans will have an origination fee of 1% and an interest rate of 6.8%. The student is responsible for interest while they are in school. Repayment does not begin until 6 months after graduation or if the student’s enrollment drops below five credits. Grad PLUS loans are approved based on the students’ credit worthiness. These loans have an origination fee of 4% with an interest rate of 7.9%. Repayment begins 60 days after the last disbursement of the loan; however, students can contact the U.S. Department of Education directly to defer payment until graduation.

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Communication Protocol Please be sure to include your Name, Panther ID Number, and Program in the subject field in each communication and once you have access, route all email communications through your FIU student email account. This is the official method of communication from the Student Financials and Financial Aid Offices. If you do not wish to check the FIU email account, you can set it to forward to your main email account.

5 Steps to complete BEFORE the Disbursement of your Loan(s): •

File the 2014-2015 application

Complete any verification items

Accept your “Offered” Award On-Line through PantherSoft at my.FIU.edu

First time FIU borrowers - Complete an Entrance Counseling for your particular loan type at http:// studentloans.gov/

If you are a first-time Federal Direct Loan borrower, using your Federal FAFSA PIN, complete and submit the electronic Master Promissory Note at: http://studentloans.gov/

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How Payment Works with Financial Aid A tuition deferment will be granted of “Anticipated Aid” if the total amount of your accepted financial aid award, (excluding Federal Work Study (FWS) and alternative loans), meets or exceeds the cost of your tuition and fees. When Financial Aid receives your funds, we turn the money over to the Student Financials Office. Cashiers will apply the loan to your balance due before issuing a refund for any loan monies left over. If you have direct deposit, from the point that Cashiers issues your refund, it will take 2-3 business days to have the money in your personal account. If you do not have direct deposit, Cashiers will issue you a refund check and send it by mail to the address you have on file with the University which takes between 2-5 business days.

How financial aid disbursements are applied For further information on how financial aid disbursements are applied for Healthcare MBA contact finaid@business.fiu.edu .

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MyFIU & Blackboard

05


MyFIU Login Instructions

Figure 1

Step 1 - The PantherSoft web site can be accessed from my.fiu.edu Step 2 - Once at the login screen, you will need to enter your Panther ID and password to login (Figure 1). If you are logging in for the very first time, your default password is the date of birth in the format: ddMonYYYY Your password is CASE SENSITIVE. You must CAPITALIZE the first letter of the MONTH. Therefore, if your: • Date of birth = April 20, 2009 • Your password = 20Apr2009 After you change your password, be sure to set your security questions. This will allow you to reset your password.

Figure 2

Figure 2 how the homepage will appear once you have logged-in. The page is divided into several areas: • Academics • Finances • Personal Information The red circle in Figure 2 highlights the drop down menu that allows you to access your class schedule and grades.

Figure 3

Figure 3 provides you with your financial information found under the Account Summary tab. The Account Summary page gives you a brief overview of your student account balance, any money owed to the student, or any money you may owe to the universtiy.

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Black Board Login Instructions

Blackboard is a course management system that allows for dynamic learning to occur in the online environment. The tools provided by the Blackboard software allow students and faculty to post and share documents and other course content, 24/7 access to grades, write via email and posted discussion boards, and even have synchronous, or real-time conversations in a virtual classroom. Login Information Your username is your FIU MyAccounts username. (Example: jdoe001) Your password is your FIU MyAccounts password. If you forgot your MyAccounts username, please click here to look it up. You must know your Panther ID in order to look up your MyAccounts username. If you forgot your MyAccounts password, please visit the MyAccounts website, enter your MyAccounts username (User ID) first, then click on the “Forgot your password?” link. Please remember to set your MyAccounts security questions, so that you will be able to retrieve your password in the future if you forget it. You can also view the MyAccounts FAQ page if you have any questions about your MyAccounts username and password. If you’re still having trouble logging, please contact FIU Online Support Services or call them at 305-348-3630. If you are still having trouble obtaining your MyAccounts username or password, please contact University Technology Services (UTS) Support Center at 305-348-2284 for further assistance, or visit the MyAccounts.fiu.edu website for more information.

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Foundation & W2L Modules

06


Online Educational Modules Online Healthcare Foundations: November 2nd- Jan 3rd (self-paced) The educational module introduces students to the historical development, structure, operation, and current and future directions of the major components of the American health care delivery system. It reviews the historical evolution of the health care system’s features and examines the ways in which health care services are organized and delivered, the influences that affect health care public policy decisions, factors that determine priorities for the allocation of health care resources, and the relationship of health care costs to measurable benefits. It allows the student sufficient time prior to the start of classes to explore the Learning Management System (LMS) and to gain competence in it use.

Online W2L Part 1: November 2 - Jan 3rd (self-paced) The Write-to-Learn (W2L): Building Critical Thinking Skills program is designed to enhance the critical thinking and writing skills of graduate students enrolled in Florida International University’s College of Business. To accomplish this, students work closely with the writing coach throughout their program of study. Students demonstrate mastery of the different patterns of organization, author’s point of view and purpose, and intended audience. In addition, they improve their writing skills through individualized assistance while using the conventions of standard written English in all assignments. Students also revise drafts as an essential step of the writing process and learn to use APA publication style conventions.

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WRITE-TO-LEARN Assignments All assignments are due by November 30, 2013 at 11:00 PM (EST). A. Becoming familiar with W2L

1. Log onto Blackboard, then onto Write-to-Learn (W2L) 2. Read the message in Welcome page 3. Read the program syllabus carefully

B. Taking the Student Survey

1. Take the Student Survey a. Click on the “Surveys” button, and then click on “Student Survey.”

C. Writing and Submitting your Pretest Essay

a. Click on the “Pretest Essay” navigation button b. Read the Pretest Essay Instructions carefully c. Click on the “W2L Course Rubric” and review it carefully d. Click on the Pretest Essay link and listen to the video clip carefully e. Write a reflection essay based on the video clip. Essay should contain four or five para graphs. f. Make sure to double space all lines of text and save your draft as a Word 2010 document. g. Click on the Turnitin link (appearing below the video link.) h. Upload your document and submit it via Turnitin

D. Posting in the “W2L Café” a. Click on the “Communications” button b. Click on the “W2L Café” button c. Click on the “Create a Thread” button d. Create a title for your thread (Required step) e. Write a brief message regarding your expectations from this program or any other relevant issue related to your HCMBA program f. Make sure to respond to at least two of your peers’ postings before above deadline Note: It is recommended you use Mozilla Firefox (as opposed to Internet Explorer) to upload videos faster.

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07

Professional Development Seminar


Professional Development Seminar The Professional Development Seminar will be head at the Kovens Conference Center between December 6th- 8th, 2013. The seminars will promptly start at 8am on each day. Keep in mind that your attendance is mandatory. Kovens Conference Center 3000 N. E. 151st Street Miami, FL 33181

During your PDS, please remember to bring the following: • • • •

Jump drives Name tag Name tents provided to you at orientation Signed TRAC Release form (received during orientation)

Dress Code: • •

Friday & Sunday: Business Casual Saturday: Comfortable sportswear for outside activities

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Professional Development Seminars December 6th- December 8th, 2013 Friday, December 6, 2013– Kovens Conference Center 8:00 am – 8:30 am 8:30am – 10:00am 10:00am – 10:15am 10:15am – 1:00pm 1:00pm – 2:00pm 2:00pm – 5:00pm 3:30pm – 3:45pm

Breakfast Presentation Skills Workshop – Eric Goldstein (full group) Morning Break (approximate time) Communication Skills Building – Nance Guilmartin (group 1) Presentation Skills Workshop – Eric Goldstein (group 2) Lunch Communication Skills Building – Nance Guilmartin (group 2) Presentation Skills Workshop – Eric Goldstein (group 1) Afternoon Break (approximate time)

Saturday, December 7, 2013– Kovens Conference Center 8:00am – 8:30am 8:30am – 10:00pm 10:00am – 10:15am 10:15am – 12:00pm 12:00pm – 1:00pm 1:00pm – 5:00pm

Breakfast Ropes Course Morning Break (approximate time) Ropes Course Lunch Ropes Course

Sunday, December 8, 2013– Kovens Conference Center 8:00am– 8:30am Breakfast 8:30am – 11:30am Communication Skills Building – Nance Guilmartin (group 2) Presentation Skills Workshop – Eric Goldstein (group 1) Morning Break (approximate time) 9:45am – 10:00am 11:30am – 12:30pm Lunch 12:30pm – 2:45pm Communication Skills Building – Nance Guilmartin (group 1) Presentation Skills Workshop – Eric Goldstein (group 2) 2:45 pm – 3:00 pm Afternoon Break (approximate time) 3:00pm – 5:00pm Power Networking Workshop

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08

Consent Forms, Organizations, & Articles


Student Enrollment Consent

Y P O C

Terms and Conditions

I acknowledge and accept that by registering for class(es) at Florida International University, I understand and agree to the following terms and conditions:

1. I am responsible for any class(es) I am registered for by the program and for adhering to program deadlines for enrollment activity. 2. I am responsible for the payment of any class(es) for which the program registers me.

3. I must inform the program of any class I do not want on my permanent record by the end of the Drop/Add period: one week after classes start or as published in the program policies. This will entitle me to a full refund for the class(es) I request dropped.

4. I am liable for all fees associated with classes that I have requested to be dropped after the Drop/ Add deadline and will receive a permanent DR grade on my transcript. 5. I am not eligible to make an Academic Appeal for a full refund of tuition for any class(es) I fail to request the drop by the Drop/Add deadline.

6. Should I not pay tuition and fees by the payment deadline, all of my classes will be cancelled; this may affect my financial aid awards. 7. I will have the opportunity, for a limited period of time, to have my courses restored with full and immediate payment including late registration fees and other payment obligations. 8. FIU email is the e-address to which all official notices from the university, college and program will be sent.

If applicable, I acknowledge that it is my responsibility to review and understand the “Terms and Conditions” of my financial aid awards. I understand that my financial aid is packaged based on full-time enrollment (Graduate-9 credits) and will be adjusted according to my actual enrollment at the end of the drop/add period. If I accept my financial aid, I understand that I am liable for all fees associated with the courses I am enrolled in at the end of the drop/add period. Please check the appropriate box below regarding your acceptance of the terms and conditions stated above. Form must be signed and dated.

Accept

_____________________________ NAME

___________________________________ SIGNATURE

Orientation • Cohort 11

Decline

_______________ DATE

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Photography Consent Form

Y P O C

We frequently take candid photos at Chapman Graduate School of Business events. These photographs may be used as visual descriptions of our programs in a number of ways: on a bulletin board outside an office, on our website, in our photo album that we keep in the office waiting area, and possibly for marketing purposes.

If you appear in any of our candid photographs, we need your consent to use them. If you agree, please complete and submit the form below. Be sure to PRINT your name clearly in the space allotted, sign your name where applicable and indicate which program you belong to. Date: ____________________

I, ________________________________, hereby freely give my consent for Florida International University’s Alvah H. Chapman Graduate School of Business to take my photograph and to use it in its advertising, fund-raising, marketing, recruitment, and other collateral print materials as it deems appropriate. Signature________________________________

Program_____________________

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HealthcareMBA • Bringing the Pieces of Healthcare Together


Student Code of Conduct

Y P O C

FIU Downtown Brickell (FDB) Student Code of Conduct

The following rules and procedures are general information, which must be adhered to while participating in classes at the FIU Downtown on Brickell (FDB) location: • • • •

All classes will be held on third floor which are accessible from the elevator. Students must wear their FIU student ID at all times while in the building. Food and beverages are limited to the dining room. Access to the building will be using your FIU ID. The ID is specific to each individual and should, under no circumstances, be used by another individual.

Parking Policy •

• • •

The building and parking garage will close promptly at 11:00pm. Please note you are responsible for vacating the building and parking garage on time. (Parking system notifies Building Operations Manager of entry and departure time of every student during each visit to FDB). Students who do not vacate the premises of FDB at the specified time will be issued a written warning. Three (3) written warnings will result in the loss of parking privileges for one (1) week. If student visits FDB during this time, parking will be covered at the violator’s expense. Each occurrence will be forwarded in writing to Building Operations Manager and Program Coordinator. Parking is limited to floors 5-10. Students who park in restricted areas (levels 1 through 4) are subject to violation tickets, boot installation on vehicle and/or vehicle will be towed at the owner’s expense. Students must, at all times, follow directions of building’s Security Personnel and FIU’s staff. The Student Code of Conduct describes the rules and expectations established by FDB for student conduct. Violation of the driving/parking regulations may result in disciplinary action up to and including the revocation of driving/parking privileges.

Thank you in advance for you cooperation.

I understand the above code of conduct and agree to adhere to the above mentioned rules.

_____________________________ PRINT NAME

___________________________________ SIGNATURE

Orientation • Cohort 11

_______________ DATE

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Professional Organizations As part of your Healthcare MBA program, you will become member of the following Healthcare Organizations. We encourage you to participate and attend the networking events and educational sessions. Learn about the organizations below: American College of Healthcare Executives (ACHE) The American College of Healthcare Executives is here to help you build and sustain your career. ACHE, the premier organization for healthcare executives for more than 75 years, has more than 40,000 members representing every sector of the healthcare field. By joining ACHE as a Student Associate, you will discover, explore and understand the real world of healthcare management. Reasons to Become an ACHE Student Associate • • • • •

Access to comprehensive career resources Get members only information on ache.org Consider applying for our graduate program scholarships Use the online Directory of Fellowships in Health Services Administration Complimentary subscriptions to Healthcare Executive magazine, one of ACHE’s journals and several e-newsletters

Association of University Programs in Health Administration (AUPHA) The Association of University Programs in Health Administration (AUPHA) is a global network of colleges, universities, faculty, individuals and organizations dedicated to the improvement of healthcare delivery through excellence in healthcare management and policy education. Its mission is to foster excellence and drive innovation in health management and policy education, and promote the value of university-based management education for leadership roles in the health sector. It is the only non-profit entity of its kind that works to improve the delivery of health services – and thus the health of citizens – throughout the world by educating professional managers at the entry level. AUPHA’s membership includes the premier baccalaureate, master’s and doctoral degree programs in health administration education in the United States, Canada, and around the world. Its faculty and individual members represent more than 400 colleges and universities.

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HealthcareMBA • Bringing the Pieces of Healthcare Together


Healthcare Financial Management Association (HFMA) HFMA is the nation’s leading membership organization for healthcare financial management executives and leaders. More than 39,000 members—ranging from CFOs to controllers to accountants—consider HFMA a respected thought leader on top trends and issues facing the healthcare industry. HFMA members can be found in all areas of the healthcare system, including hospitals, managed care organizations, physician practices, accounting firms, and insurance companies.

Health Executive Student Organization (HESO) HESO is a student run organization primarily comprised of Health Service Administration graduate students. However, all FIU students, faculty, and staff are welcome to join and participate! The Health Executive Student Organization (HESO) seeks to advance the professional goals of our members and expand their knowledge of healthcare management excellence, through high ethical standards, pertinent training, and interactions with senior healthcare executives. Benefits of Membership: • •

Relationships – Networking is a vital component of your career growth in the field. As you meet other peers who may be more experienced, you will have the opportunity to build relationships and have mentors from whom you can learn as you advanced in your career. Knowledge - Membership in HESO exposes you to the vast array of career resources as well as professional associations available to both early careerists and those with prior experience within the field of healthcare administration. These resources can serve as an added learning tool which greatly increases your marketability as you enter the workforce or seek to advance your career. Leadership – As a member of HESO, you are given the opportunity to develop or hone your leadership skills by participating and arranging many of the events that will be held in collaboration with other departments within SSPH. As an added value, you can increase your visibility within your program and SSPH and faculty members will be able to attest to both your academic and much sought-after leadership skills when you are in need of recommendation letters.

Women’s Healthcare Executive Network (WHEN) WHEN’s educational programs inform and update the healthcare executive on the difficult issues facing today’s healthcare industry. In addition, WHEN members develop a communications network among other female healthcare administrators throughout Miami-Dade, Broward and Palm Beach Counties. Benefits of Membership: • Educational programs featuring guest speakers who provide timely insight on a wide range of topics • Unique networking opportunities that encourage membership-wide support • Career resources for members seeking lateral, progressive and advanced growth opportunities • Voluntary committee participation to stimulate the power of your thoughts and ideas • Discounted membership is available to qualified students Orientation • Cohort 11

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Social Media Join and become a fan and member of our social media outlets to stay connected and increase your networking opportunities.

Network with classmates, alumni and other professionals of the FIU Business community. fiu.biz/fiulinkedin Become a fan and keep abreast of FIU Business news and events. Facebook.com/FIUBusiness Follow us and join the conversation @FIUBusiness See the latest photos from FIU Business events instagram.com/FIUBUSINESS See the latest photos from FIU Business events Flickr.com/photos/FIUBUSINESS See the latest videos from FIU Business events youtube.com/FIUBUSINESS

Stay in tune with updates and manage your FIU account from your mobile phone FIU Mobile App youtube.com/FIUBUSINESS

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HealthcareMBA • Bringing the Pieces of Healthcare Together


BUSINESS NETWORKS SPRING 2010

VOLUME 3, ISSUE 1

New Healthcare MBA program brings the pieces of healthcare together.

Spring 2010

Business Networks

1


Diverse communities. Diffuse providers. In South Florida’s challenging healthcare landscape, there’s never been a more urgent need for “big picture” vision. Starting in the fall of 2010, the MBA in Healthcare Management at Florida International University (FIU) will bring an important “Students learn about the various pieces of the healthcare industry and how those pieces interact with one another.”

new educational opportunity to the South Florida healthcare community. It is a program that’s grounded in the strength of the faculty of the College of Business Administra-

tion and enriched by the university’s deep roots in South Florida’s health services community for the past three decades. “This program will assist students in developing a balance between theory and practice,” said program director Nancy Borkowski, one of South Florida’s most respected healthcare educators. “Students learn about the various pieces of the healthcare industry and how those pieces interact with one another.”


T

he new program was a top priority for the college’s executive dean, Joyce J. Elam, who has championed a Healthcare MBA for several years. “It was clear to me that Borkowski’s leadership, combined with the expertise of our faculty, would result in a compelling new graduate degree,” she said. It is also the realization of recommendations of the Healthcare MBA’s advisory board, consisting of some of South Florida’s most prominent healthcare administrators and practitioners. The new MBA couldn’t come at a better time. This year’s national healthcare reform legislation means substantial changes in the way healthcare providers deliver and manage their resources. “In this environment,” Borkowski said, “we cannot stress enough the importance of understanding how to provide efficient and effective care.”

“It was clear to me that Borkowski’s leadership, combined with the expertise of our faculty, would result in a compelling new graduate degree.”

Program prepares next generation of healthcare leaders. FIU’s Healthcare MBA is geared toward individuals with at least four years’ professional experience. Borkowski sees this background as a way to infuse class discussions with contributions by those who already are meeting challenges in their work environments. Among the students already admitted to the fall class are a military clinic administrator who wants to make the step up into hospital management and a clinical department administrative assistant who is looking for new career options. The program can also benefit those who now work in fields like hospitality, finance and technology and wish to pursue a career within the healthcare industry. 4 2

Business Networks

Spring 2010

FIU’s Healthcare MBA at a glance U Saturday classes U 20-month program U FIU Business Downtown Miami center U Nine core MBA courses U Five courses specific to healthcare U Management project requirement

Experiential learning pervades the Healthcare MBA. Borkowski and other faculty members serve on boards of the area’s prominent healthcare organizations, enabling them to bring realworld insights on current issues directly to the classroom. According to her, even before coursework begins, students will start the process of being acclimated into their new careers by networking with senior executives of hospitals, physician groups, clinics and HMOs. “They’ll start to develop an understanding of the challenges and the barriers, but also how to develop a big picture perspective,” she said. “Where does everybody fit? Where are those missing pieces? How can I align the continuum of care for the patient and the patient’s family?” Integrated into the coursework are opportunities to earn important certifications. For example, in operations management students have the opportunity to earn a yellow belt in the “Six Sigma” process valued by healthcare employers. The final piece of the MBA is the management project, a hands-on experience tailored to each student’s professional goals. After discussing the individual’s career objectives, strengths and areas


for improvement, Borkowski will arrange for a top-level mentor to guide him or her in a field experience or residency. A nurse engaged in direct patient care, for example, may spend three days a week working alongside the CEO, getting a sense of decision making at that level and using MBA-level skills to assist with special projects. A pre-licensing healthcare risk management program and a healthcare compliance program will be added to the business school’s executive and professional education offerings, with additional degree and certificate programs planned.

Director has established record in innovative healthcare education. Trained as a CPA and deeply involved in leading and advising South Florida healthcare providers for several decades, Borkowski’s guidance and focus on solving real-world problems will be another essential piece of the program. As the faculty adviser, she helped

guide FIU students to first place in the Fourth Annual Student Case Competition, sponsored by the South Florida Healthcare Executives Forum, Inc. Student participants had to analyze a community hospital’s strategic position and propose two programs to expand or eliminate. A panel of senior healthcare executives judged the teams based on their analysis of the hospital’s situation as well as their research and presentation skills. The emphasis on teaching students to solve problems with a real-world focus also guides the advisory board, according to Zeff Ross, a board member who is senior vice president of Memorial Health System and chief executive officer of Memorial Regional Hospital. “When we look around the room at the board members, we see individuals from all aspects of healthcare—medicine, HMOs, nursing homes, hospitals, patients, students, faculty,” he said. “Our board has an eclectic approach, and collectively we have our fingers on the pulse of healthcare.” He applauded FIU’s decision to create the Healthcare MBA and the way it’s been shaped. “FIU asked for input and made changes based on it,” he said. “They’re very responsive to the needs of their students and the community. They did something different: they listened.” http://fiu.bz/bnvideos

FIU students win health informationrelated grant.

K

atherine Fischer, Mark Israel and Shaista Mohammed won a prestigious $15,000 grant from Florida’s North and Central

Chapter of the Healthcare Information and Management Systems Society. In a study titled “Stakeholder Distrust as a Barrier to Healthcare Information Exchange (HIE) Participation,” they will research the roots of physician distrust in sharing health information and potential methods for overcoming the barriers that impede healthcare information exchange. Nancy Borkowski, director of the Healthcare MBA program, together with Monica Chiarini Tremblay and Gloria Deckard, faculty in the Department of Decision Sciences and Information Systems, will supervise. The students, who represent the decision sciences and healthcare management programs, secured the participation of the Florida Academy of Family Physicians as their partner in the research project.

Left: Nancy Borkowski

Spring 2010

Business Networks

5 3


09

Checklist & Friendly Reminders


Checklist & Friendly Reminders Program Checklist •

Read and sign Terms and Conditions Form

Read and sign Photography Consent Form

Ropes Course Consent Form

Login to my.fiu.edu for Financial Aid and Schedule

Complete ACHE Application (Student Membership)

Complete Modern Healthcare/Modern Physician Registration Application online

Complete Health Executive Student Organization Membership Application

If you are a condition 1 or 2, please turn in pending Documents or the Condition 2 Form by November 2, 2013

Academic Checklist •

Login to Blackboard

Read W2L course syllabus 11/2/2013

Submit first essay to Write-To-Learn Program November 30, 2013 by midnight

Complete “Student Survey”

Post at least one comment/question in W2L Café by midnight Nov. 30, 2013

Post first discussion in Foundation Course “Blackboard”

Completion of the course requirements include Modules 1-5 discussion questions (1 original post and 2 replies), Quiz for each module

Friendly Reminders! • Write-2-Learn workshop: November 23, 2013 (8:30am-11:30pm) Chapman Graduate School of Business 1101 Brickell Ave, Suite 300-S Miami,Fl. 33131 • Professional Development Seminar: December 6th-December 8th, 2013 (8am-5pm) Kovens Conference Center - (305) 919-5000 3000 Northeast 151st Street North Miami, FL 33181

Orientation • Cohort 11

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Booklist

10


Booklist *Books are included in tuition and will be provided by the program. Professional Development Supplemental Materials • Power of Pause • APA Publication Manual • Healthcare USA

Spring 2014

Term 1 MAN 6095: Management Healthcare 21st Century • Evidence Based Management in Healthcare • The Well-Managed Healthcare Organization MAN 6245: Organizational Behavior • Organizational Behavior in Healthcare Term 2 BUL 6810: Legal • Legal Aspects of Health Care Administration HSA 6176: Finance & Reimbursement • Health Insurance

Summer 2014

Term 3 MAR 6805: Marketing • Essentials of Healthcare Marketing • The Demography of Health and Healthcare ACG 6175: Financial Reporting • Healthcare Finance

Fall 2014

Term 4 ACG 6026: Accounting • Financial & Managerial Acoounting

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MAN 6501: Operations Management • Operations Management • Lean Six Sigma Term 5 HSA 6156: Health Economics • Health Economics and Policy FIN 6428: Corporate Finance • Corporate Finance: A Focused Approach • Financial Calculators - HP10BII

Spring 2015 Term 6

MAN 6726: Strategic Management • Strategic Management of Healthcare Organizations MAN 6830: Origin of Info Systems • Healthcare Informations System Term 7 HSA 6155: Health Policy • Health Policy Analysis: An Interdisciplinary Approach MAN 6974: Management Project • NO TEXTBOOK

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Campus Map & Driving Directions


821

SW 117th Ave. - Snapper Creek Canal Rd.

11200 S.W. 8th Street Miami, Florida 33199 p. 305.348.2000 www.fiu.edu

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Rafael Diaz-Balart Hall Recreation Complex Ronald W. Reagan Presidential House Student Athletic Academic Center School of International and Public Affairs University Apartments University Health Services Complex U.S. Century Bank Arena University Towers Viertes Haus Ceramics

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Key Control Graduate Studios -Visual Arts ROTC-Reserve Officer Training Corps W01 - 10C Support WC Wertheim Conservatory WPAC Herbert and Nicole Wertheim Performing Arts Center WS/TC Women’s Softball/Tennis Center ZEB Sanford and Dolores Ziff Education Building

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Produced by mapformation.com. Last updated in August 2010.

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Modesto A. Maidique Campus From Miami International Airport or Downtown Miami – via 836 • Take 836 (Dolphin Expressway) West • Exit onto 826 (Palmetto Expressway) South • Immediately get into the right lane • Exit at SW 8th Street (Tamiami Trail) –West • Turn left onto 112th Avenue • Turn right at the stop sign and enter the parking lot to your immediate left • There is visitor parking in the lot (metered) • If the lot is full, you may park in the parking garage located west of the lot • The College of Business Complex is the colorful geometric-shaped building From Homestead, the Doral or Weston – via the Florida Turnpike • Take the Florida Turnpike • Exit at SW 8th Street (East) • Head East and stay in the right lane • Turn right onto 112th Avenue • Turn right at the stop sign and enter the parking lot to your immediate left • There is visitor parking in the lot (metered) • If the lot is full, you may park in the parking garage located west of the lot • The College of Business Complex is the colorful geometric-shaped building From Ft. Lauderdale or Boca Raton – via I-95 • Take I-95 South to 863 West • Take 836 West to the Florida Turnpike South • Head South and exit at SW 8th Street (East) • Head East and stay in the right lane • Turn right onto 112th Avenue • Turn right at the stop sign and enter the parking lot to your immediate left • There is visitor parking in the lot (metered) • If the lot is full, you may park in the parking garage located west of the lot • The College of Business Complex is the colorful geometric-shaped building From Ft. Lauderdale or Boca Raton – via the Turnpike • Take the Florida Turnpike South • Exit at SW 8th Street (East) • Head East • Turn right onto 112th Avenue • Turn right at the stop sign and enter the parking lot to your immediate left • There is visitor parking in the lot (metered) • If the lot is full, you may park in the parking garage located west of the lot • The College of Business Complex is the colorful geometric-shaped building

Orientation • Cohort 11

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Pembroke Urgent Care Center

From Miami International Airport: • Take the I-836 WEST exit from the Airport. • Merge onto FL-826 N toward N.W. 36th St. • Merge onto I-75 N toward Naples. • Take the Pines Blvd EAST exit - EXIT 9A. • Turn right onto Pines Blvd. • Turn right onto S Douglas Rd. • End at 801 S Douglas Rd. • From I-95, Downtown Miami, Ft. Lauderdale, and West Palm Beach: • Take I-95 N. • Merge onto I-836 WEST via EXIT 3A on the LEFT toward Airport / UM / Jackson Medical Center. • Merge onto FL-826 N toward N.W. 36th St. • Merge onto I-75 N toward Naples • Take the Pines Blvd EAST exit - EXIT 9A. • Turn right onto Pines Blvd. • Turn right onto S Douglas Rd. • End at 801 S Douglas Rd. • From western Palm Beach / Broward County: • Merge onto I-95 S toward Miami. • Take the S.W. 10th St. exit- EXIT 41- toward I-75 / SR-869 / SR-869-TOLL. • Turn RIGHT onto SW 10th St. • Stay STRAIGHT to go onto FL-869 S / SAWGRASS EXPY S (Portions toll). • FL-869 S / SAWGRASS EXPY S becomes I-75 S. • Take the Pines Blvd EAST exit - EXIT 9A. • Turn right onto Pines Blvd. • Turn right onto S Douglas Rd. • End at 801 S Douglas Rd.

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Healthcare MBA Notes

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Healthcare MBA Notes

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Healthcare MBA Notes

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BRINGING THE PIECES OF HEALTHCARE TOGETHER HCMBA.FIU.EDU


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Hcmbacohort11 orientationbook2