Page 1

Hosted Exchange Questions to ask when choosing a service provider

What is the business’s primary focus?

Naturally you want to select a service provider that specialises in Hosted Exchange, instead of offering it as a side service

Experience Counts

How long has the service provider been in the business of Hosted Exchange? Chances are that they’ve sorted out most of the kinks if they’ve been around for a while. They’ve also had time to build up a good reputation – steer clear if they haven’t.

Customer references are a great indication of service delivery. If they’re not listed on the website, ask for a few.

What do customers say?

Where does Microsoft fit in?

Any service provider offering Hosted Exchange needs to have a close, well established relationship with Microsoft.

Check whether the company has the following:

A closer look at certifications

• ISO 27001 in Information Security Management • ISO 9001 in Quality Management • Microsoft Gold Hosting certification

Any Awards?

While this isn’t necessarily a ‘must have’, any awards from the industry do point to an excellent product and service delivery.

Nasstar Hosted Exchange Contact: email

PowerPoint developed based on Cobweb’s white paper on ‘Selecting a Business Email Provider’ Nasstar are Providers of Hosted Desktop Solutions & Microsoft Hosted Exchange email. See our dedicated hosted desktop supplier portal at

Choosing a Hosted Exchange service provider  

A checklist of things to find out about a Hosted Exchange service provider, before hiring them.

Read more
Read more
Similar to
Popular now
Just for you