Hosted Exchange Questions to ask when choosing a service provider
What is the businessâ€™s primary focus?
Naturally you want to select a service provider that specialises in Hosted Exchange, instead of offering it as a side service
How long has the service provider been in the business of Hosted Exchange? Chances are that they’ve sorted out most of the kinks if they’ve been around for a while. They’ve also had time to build up a good reputation – steer clear if they haven’t.
Customer references are a great indication of service delivery. If theyâ€™re not listed on the website, ask for a few.
What do customers say?
Where does Microsoft fit in?
Any service provider offering Hosted Exchange needs to have a close, well established relationship with Microsoft.
Check whether the company has the following:
A closer look at certifications
• ISO 27001 in Information Security Management • ISO 9001 in Quality Management • Microsoft Gold Hosting certification
While this isn’t necessarily a ‘must have’, any awards from the industry do point to an excellent product and service delivery.
Nasstar Hosted Exchange Contact: email firstname.lastname@example.org
PowerPoint developed based on Cobweb’s white paper on ‘Selecting a Business Email Provider’ Nasstar are Providers of Hosted Desktop Solutions & Microsoft Hosted Exchange email. See our dedicated hosted desktop supplier portal at www.hosteddesktop.co.uk