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Hosted Exchange Questions to ask when choosing a service provider


What is the business’s primary focus?

Naturally you want to select a service provider that specialises in Hosted Exchange, instead of offering it as a side service


Experience Counts

How long has the service provider been in the business of Hosted Exchange? Chances are that they’ve sorted out most of the kinks if they’ve been around for a while. They’ve also had time to build up a good reputation – steer clear if they haven’t.


Customer references are a great indication of service delivery. If they’re not listed on the website, ask for a few.

What do customers say?


Where does Microsoft fit in?

Any service provider offering Hosted Exchange needs to have a close, well established relationship with Microsoft.


Check whether the company has the following:

A closer look at certifications

• ISO 27001 in Information Security Management • ISO 9001 in Quality Management • Microsoft Gold Hosting certification


Any Awards?

While this isn’t necessarily a ‘must have’, any awards from the industry do point to an excellent product and service delivery.


Nasstar Hosted Exchange Contact: email sales@nasstar.com

PowerPoint developed based on Cobweb’s white paper on ‘Selecting a Business Email Provider’ Nasstar are Providers of Hosted Desktop Solutions & Microsoft Hosted Exchange email. See our dedicated hosted desktop supplier portal at www.hosteddesktop.co.uk


Choosing a Hosted Exchange service provider