Campus Dining Today | Spring/Summer 2012

Page 76

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AT THE UNIVERSITY OF ILLINOIS By Dawn Aubrey, PhD, MBA, CCA , FMP, CEC Director of Dining Services University of Illinois

CRISIS

PLANNING

CRISIS PREPAREDNESS FOR UNIVERSITY DINING

C A M P U S D I N I N G TO DAY

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Rain, rain, go away, come again another day. But you need to be prepared if the rain does not go away. The time to prepare is when it is not raining.

he purpose of the Campus Emergency Operations Plan is to provide operational guidance for the University of Illinois at Urbana-Champaign’s mitigation, preparedness, response, and recovery actions to prevent or minimize injury and/or death to people and damage to property resulting from emergencies and/or disasters of natural, manmade, or technological origin. The plan is the guide for campus response and recovery operations and outlines specific actions in support of local and Champaign County response and recovery activities.

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Level two (2) is an emergency that is not anticipated that is either natural or via a man-made source. These types of events have a higher probability of disrupting daily normal operations; for example, a severe weather event or an active shooter. These types of situations exist for several hours to a few days, and are addressed through Building Emergency Action Plans.

Crises are unavoidable and inevitable. Knowing this, we are obligated to prepare. Any event that prevents us from providing services in the typical, expected manner to our customers falls into one of three categories:

Level three (3) can be anticipated or not anticipated with either natural or manmade origins. These types of events have a major impact and prevent normal business operations from functioning in the intended manner; for example, an earthquake or pandemic flu. These types of events are addressed through the Business Continuity Plan and exist from a week to months.

Level one (1) is a non-emergency, which is known and anticipated; for example, an athletic event or visit from a dignitary. These types of events are addressed through normal business operations over a brief time period.

Each event that affects your ability to provide services is unique and won’t allow for a onesize-fits-all response. Preparations that are made need to be documented in a plan that is adaptable and flexible according to the crisis


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