SET THE STANDARD October 26, 2010 9:30 – 10:30 AM
Presented by: Linda Swindling, JD, CSP www.journeyon.com firstname.lastname@example.org 972.416.3652
Linda Swindling, JD, CSP •Author and creator of the popular Passports To Success series and CEO of Journey On Training and Development •Co-Author of Impact Negotiating, The Productivity Path, Back to Basics, The Consultant’s Legal Guide and What Smart Trainers Know •Certified in facilitation, negotiations, and dispute resolution, including the Program on Negotiations with Harvard Law School and MIT •Experienced corporate and employment attorney, law partner and rainmaker turned consultant and award-winning speaker •Business expert on nationally syndicated radio and television •2010-2011 President, National Speakers Association, North Texas •Holds the Certified Speaking Professional designation
• Building Credibility • Model Professionalism • Understand Legal Commandments • Coaching and motivating for success • Effective Discussions
Avoid Claims & Lawsuits
Hire the Right People
Keep the Key People
If it can be delegated, It must be delegated!
Coaching Question Stop, Start or Learn
Meaningful to Them
Look for the Wins
Celebrate the Wins
New Destination USE Your Community!!
Ask Outrageously!! Send results to Linda@JourneyOn.com