Product Disclosure Statement Version 23: 1 July 2021
Introduction MyLifeMyFinance Limited ABN 54 087 651 750 (MyLife MyFinance, we, us, our), holds Australian Financial Services Licence and Australian Credit Licence number 245606 issued by the Australian Securities and Investments Commission. This Product Disclosure Statement (PDS) contains important information required under the Financial Services Reform Act 2001. This PDS has been prepared to assist you with understanding the significant features of the products listed to enable you to make informed choices about the products before you acquire them. We recommend that you read this PDS in its entirety before applying to acquire any of the financial products or services listed herein. This PDS should be read in conjunction with our Interest Rates Schedule, Fees and Charges Schedule, and our General Terms prior to taking up any of the products on offer. All of these documents contain terms and information applicable to the products set out in this PDS. You agree to accept them by applying for any of these products. It’s important you read these terms and the above-mentioned documents carefully before deciding to open an account with us. We recommend that you retain this document for future reference. Alternatively, these terms and the other documents referred to above are available via our website mylifemyfinance.com.au or on request by contacting our office on 03 9629 4484 during our office hours: between 8:30 am and 4:30 pm EST/EDT, Monday to Friday.
Product issuer details Name: MyLifeMyFinance Limited trading as MyLife MyFinance ABN 54 087 651 750 AFSL Number 245606 Australian Credit Licence Number 245606 Address: Level 1, 535 Bourke Street Melbourne VIC 3000 Telephone: 03 9629 4484 Our office hours of are 8.30am - 4.30pm EST/EDT Monday to Friday (except for Victorian public holidays)
Description of the financial products The below information provides an overview of the financial products offered by us. Term Deposit account Description A Term Deposit is a financial product that enables you to invest for a fixed term ranging from 31 days to 24 months at an interest rate fixed for that term. The interest is calculated daily and paid either monthly to another account or compounded within the investment to be paid at maturity. Different interest rates may apply depending on whether interest is to be paid monthly or at maturity. Please refer to our Interest Rates Schedule. Investments starting from $5,000 are accepted. Depending on the term and rate, other minimum investment amount requirements may apply. A Term Deposit provides access to your funds upon maturity.
Costs There are no monthly access fees or transaction fees associated with this account. Other fees such as dishonour fees may apply. Please refer to our Fees and Charges Schedule. Risks Your deposit is invested at a fixed rate of interest and for a fixed term. Publicly available interest rates may rise (or alternatively fall) during the term of your investment. Therefore, please consider your requirements carefully. Should you wish to redeem the deposit before maturity, we require written instructions by you. The notice period you are required to provide us is determined by when you opened the Term Deposit account, or when you last reinvested your funds: • If you opened your account prior to 1 July, or reinvested your funds prior to 31 July 2021 you can withdraw funds with a minimum sevenday notice period. We will transfer funds to your nominated account seven days after we receive your request. If your request is received less than seven days prior to the maturity date of your term deposit, we will transfer funds on the maturity date. • If you opened your account on or after 1 July 2021, or reinvested funds on or after 31 July 2021 you can withdraw funds with a minimum 31-day notice period. We will transfer funds to your nominated account 31 days after we receive your request. If your request is received less than 31 days prior to the maturity date of your term deposit, we will transfer funds on the maturity date. Please contact us if you are suffering financial hardship, we may allow withdrawal of funds on shorter notice. Where the deposit is redeemed early, an adjustment to the interest paid by us will apply. This interest adjustment is a reduction in the interest rate to 0.25% per annum calculated daily for the length of the term already served. If the term served is less than 31-days, there will be no interest paid on the amount withdrawn. The adjustment will be made by a deduction to any accrued interest but not yet paid. If we pay you interest monthly, you may be required to repay some of that interest, by way of a deduction from the amount of your Term Deposit. If you may need to access your funds during the investment term, then this product may not be suitable for you. If the balance goes below the stated minimum amount the account will be closed with funds transferred to your Access account (which may pay a lower rate of interest), or to another account nominated by you (which may pay a lower rate of interest). Prior to the maturity date, we will write to you seeking your instructions regarding payment or re-investment of your funds. Unless you’ve instructed us otherwise, the funds in your Term Deposit will be re-invested for the same term at the current applicable interest rate. A cooling off period of seven calendar days from the date of maturity applies. General information applicable to the Term Deposit account Fees and charges Depending on the facility you choose to use, fees and charges are applicable. Please refer to our Fees and Charges Schedule. Dormancy The account becomes dormant if there has been no transaction on the account for 7 years. We will contact you before the account is transferred to dormant status. If the account has been classified as dormant, accounts with a balance of $500 or more will be forwarded to ASIC as unclaimed money, as specified by the Banking Act.
Dispute resolution procedures We have our own internal disputes resolution procedures. These procedures are set up to deal with any disputes concerning these products or their associated features. Complaints can be made to the Internal Disputes Resolution Officer, MyLife MyFinance, Level 1, 535 Bourke Street, Melbourne VIC 3000 or by calling 03 9629 4484 during business hours. Complaints will be dealt with according to established guidelines and will ensure fairness to all our customers. If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers. Website: www.afca.org.au Email: firstname.lastname@example.org Telephone: 1800 931 678 (free call) In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001 Taxation implications Under the Income Tax Assessment Act 1997, tax may be payable on the interest earned on monies deposited in your account. Withholding Tax may apply for non-residents of Australia. It is not compulsory to lodge your Tax File Number (TFN). However, Withholding Tax may apply if you fail to lodge your TFN or an exemption. Cooling off arrangements Unless otherwise noted in Section A of this document, generally there is no mandatory cooling off arrangement for the products. It is our policy however that you may close your account at any time you wish, subject to payment of outstanding fees and charges and subject to the terms and conditions of the account. Opening an account Under the AML/CTF Act we are required to confirm your identity before you can open an account. If you do not already have an account with us, you will have to prove your identity as per our policy. You can use a combination of documents (e.g. passport, drivers licence, Medicare card and other identity documents). Combining accounts/overdrawn accounts If you have more than one account with us, we reserve the right to combine these accounts. This means we can transfer funds from one account to another if one of your accounts becomes overdrawn or a loan payment is not made. You may incur a fee for overdrawn accounts. Fees and Charges Schedule.
The Financial Claims Scheme The Financial Claims Scheme (FCS) is an Australian Government scheme that provides protection and quick access to deposits in the unlikely event that a financial institution fails. Under the FCS, certain deposits in our financial products are protected up to a limit of $250,000 for each account holder, meaning you may be entitled to payment under the financial claims scheme. The FCS can only come into effect if it is activated by the Australian Government when an institution fails. Once activated, the FCS will be administered by the Australian Prudential Regulation Authority (APRA). Further information about the financial claims scheme can be obtained from the APRA website at fcs.gov.au Further information We reserve the right to withdraw any of the above products and/or their associated features from any customer who fails to operate the product or its associated features within the guidelines of the PDS and other respective general terms and conditions that relate to the product and its associated feature(s). More information is available on these products and their associated features in our General Terms, Interest Rates Schedule and Fees and Charges Schedule. These documents should be issued to you at the same time as this PDS. If you require another copy or further information on either of these documents, please contact us. This PDS is not required to be lodged with ASIC and ASIC is not responsible for any of its content.
Need to talk to us? We’d be happy to help 03 9629 4484 mylifemyfinance.com.au Level 1, 535 Bourke Street, Melbourne VIC 3000
Connect with us facebook.com/mylifemyfinance/ linkedin.com/company/mylife-myfinance/
Issued by MyLifeMyFinance Limited trading as MyLife MyFinance (ABN 54 087 651 750, AFSL/Australian Credit Licence Number 245606). MyLife MyFinance is an authorised deposit taking institution regulated by the Australian Prudential Regulation Authority (APRA). The information contained herein is general information only. It has been prepared without considering your personal investment objectives, financial situation, or needs, it is not intended to be, and should not be, construed in any way as investment, legal or financial advice. Please consider your personal position, objectives, and requirements before taking any action.