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MUTEH 2012 Annual Performance Report | 2

MUTEH 2012  Annual  Performance  Report  

Mississippi United  To  End  Homelessness   !  Old  River  Place,  Suite  23!,  Jackson,  MS  :;232   T:  !"#.%!"."&&'  E:  info@muteh.org  

 


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Introduction The following  Annual  Report  takes  a  quick  look  at  what  MUTEH  has  accomplished  in  the  past  year.      In  an  effort  to  keep  the   report  brief,  this  report  contains  only  a  small  portion  of  our  total  accomplishments.    Certain  themes  and  core  components,   such  as  training  and  reporting,  were  maintained  in  MUTEH’s  actions  this  past  year.    We  ensured  that  participating  agencies   had  access  to  regular  training  opportunities  while  supplying  reports  to  agency  staff  to  keep  them  apprised  of  their  HMIS   status.      Accordingly,  MUTEH  followed  up  with  interested  agency  leaders  in  how  to  resolve  problems  indicated  by  the   reports.    Most  other  actions  were  built  upon  these  few  core  elements.    

CONTENTS Introduction

3

Executive Summary

5

MUTEH General  Operations  

5

MS Permanent  Housing  Alliance  

5

Homeless Management  Information  System  

5

PATH Grant  

5

Homeless Prevention  and  Rapid  Re-­‐Housing  Program  

5

Emergency Solutions  Grant  

5

HMIS Data Summary

6

Data Quality  Trends  

6

Data Quality  Breakdown  

6

Annual Reporting

 

7

Annual Homeless  Assessment  Report  (AHAR)  

7

2012 Housing  Inventory  Count  (HIC)  

7

MUTEH Continuum  of  Care  (CoC)  Regional  Coalition  Map  

8

ESG Agency  Participation  

9

Permanent Supportive  Housing  Agency  Participation  

10

Transitional Housing  Agency  Participation  

11


MUTEH 2012 Annual Performance Report | 4

Projects & Programs Summary HPRP Closeout  

12

Emergency Solutions  Grant  –  Secured  

12

Mississippi Permanent  Housing  Alliance  

12

PATH

12

Organizational Advancements

                         

 

12

13

HUD Housing  Pre-­‐Conference  (August  2011)  

13

Homeless Systems  Workshop:  ELEVATE  

13

Trainings

13

Domestic Violence  Comparable  Database  

14

MUTEH’s Website  Redesign  

15

Upcoming Initiatives  

16


MUTEH 2012 Annual Performance Report | 5

Executive Summary MUTEH General Operations •

MML: Overview  and  Outcome  expectations  

 

MS Permanent Housing Alliance • • • •

Grant period:    6/2012  –  5/2013   APR  in  process,  will  be  submitted  by  July  31th  (Due  Aug  31st)   Technical  Submission  due  for  new  project   Desk  Review  by  State  HUD  Office,  must  submit  requested  documents  by  July  30,  2012  

Homeless Management Information System • •

Technical Submission  due  for  new  project   Comparable  Database  Implementation  for  DV  Shelters  (ESG  Hearth  Requirement)  

PATH Grant • •

Effective dates  April  1,  2011  –  September  30,  2012.    (18  months)   Accepting  referrals      

Homeless Prevention and Rapid Re-Housing Program •

Project Completed  

Emergency Solutions Grant

   

MUTEH Awarded  one-­‐time  funding  for  Rapid  Rehousing  Statewide  from  2011  ESG  

Amount Awarded:  

Activities Funded:  Housing  relocation,  stabilization  and  short  and  medium  term  rental   assistance  

Anticipated Funding  Cycle:  6  weeks  from  HUD  approval  (estimated  Sept.  1  implementation)  

Funds available  for  Rapid   Rehousing  Statewide:    

$704,360.00 (Rapid  Rehousing)  +  $16,211  (Administration)   =  $720,571  -­‐  Total  Budget  

$1,053,758 (Rapid  Rehousing)  +  21,000  (Administration)   =$1,074,758  –  Total  Available  Funds    


MUTEH 2012 Annual Performance Report | 6

HMIS Data Summary

Data Quality Trends Programs  are  evaluated  on  the   percentage  of  missing,  unknown,   refused,  and  invalid  data  for  all   required  Universal  Data   Elements.  High  percentages  of   missing  data  result  in  less   meaningful  data.  If  an  agency   does  not  complete  data,  they   inhibit  HMIS's  ability  to:  produce   unduplicated  counts,  report   population  trends,  and  produce   an  acceptable  AHAR  for  the  CoC.   The  figure  to  the  right  represents   an  average  of  all  HUD-­‐required   fields  in  HMIS.  Since  2010,   MUTEH’s  unknown  data   percentage  has  decreased  by   50%.

STAFF PARTICIPATION HIGHLIGHTS

 HPRP OPENING  

2010 logins  increased  due  to  staff  training   and  implementation  of  HMIS.  

2010 30.3% 2011 18.9%

 MPR &  QRC   In  2011  MUTEH  implemented  the  use  of   monthly  progress  reports  and  quarterly   report  cards  to  increase  staff  participation.  

‚ HPRP CLOSEOUT   In  June  2012,  HPRP  closed  resulting  in  a   decrease  in  staff  participation  (due  to   unemployment).  

2012 16.0%

Data Quality Breakdown

 

 


MUTEH 2012 Annual Performance Report | 7

Emergency Shelter Utilization 70 60   50   40   30   20   10   0  

ESG Utilization  

Figure  1  -­‐  MUTEH  Emergency  Shelter  Utilization  has  increased  steadily  over  the  past  year  from  37%  to  60.5%  due  to   our  pro-­‐active  attempts  to  implement,  train,  and  gain  agency  participation  in  HMIS.    

Annual Reporting Annual Homeless Assessment Report (AHAR) Each year  Congress  reviews  a  report  on  homelessness  in  America  referred  to  as  the  Annual  Homeless  Assessment  Report   (AHAR).    To  contribute  to  this  report,  communities  must  meet  3  criteria:   1. 2. 3.

Have greater  than  50%  HMIS  coverage  rate  per  housing  category  (ex.  50%  or  more  Emergency  Shelters  for   Individuals  in  MUTEH's  coverage  area  must  have  implemented  HMIS)   Of  those  participating  agencies,  they  must  have  a  utilization  rate  higher  than  65%   Community  must  have  quality  data  (minimal  "don't  know/refused/other/missing")  

This criterion  has  kept  MUTEH  from  submitting  in  many  categories  year  after  year.  This  past  year,  MUTEH  staff  worked   tirelessly  to  increase  HMIS  coverage  in  every  category  by  bringing  on  several  new  agencies.    MUTEH  staff  also  worked  with   agency  directors  to  insure  that  bed  numbers  were  set  up  correctly  resulting  in  accurate  utilization  rates  producing  the  best   possible  utilization  numbers.    HMIS  staff  was  able,  in  certain  situations,  to  retroactively  correct  data  quality  issues.    These   efforts  enabled  MUTEH  to  submit  more  categories  than  on  any  previous  AHAR.    Following  the  AHAR  submission,  HMIS   staff  implemented  several  initiatives  that  should  result  in  even  further  categories  being  submitted  in  the  2012  AHAR.  

2012 Housing Inventory Count (HIC) The following  pages  contain  maps  representing  data  from  the  2012  Housing  Inventory  Count.  The  figures  represent   Emergency  Shelter,  Permanent  Supportive  Housing,  and  Transitional  Housing  Participants.  All  organizations  for  the   State  of  Mississippi  are  not  represented  due  to  non-­‐participation  with  2012  Housing  Inventory  Count.  

 


MUTEH 2012 Annual Performance Report | 8

MUTEH Continuum of Care (CoC) Regional Coalition Map

 


MUTEH 2012 Annual Performance Report | 9

ESG Agency Participation    

 

 


MUTEH 2012 Annual Performance Report | 10

Permanent Supportive Housing Agency Participation

     


MUTEH 2012 Annual Performance Report | 11

Transitional Housing Agency Participation

 


MUTEH 2012 Annual Performance Report | 12

Projects & Programs Summary HPRP Closeout The purpose  of  the  Homelessness  Prevention  and  Rapid  Re-­‐Housing  Program  (HPRP)  was  to  provide  homelessness   prevention  assistance  to  households  who  would  otherwise  become  homeless-­‐-­‐many  due  to  the  economic  crisis-­‐-­‐and  to   provide  assistance  to  rapidly  rehouse  persons  who  are  considered  homeless  as  defined  by  section  103  of  the  McKinney-­‐ Vento  Homeless  Assistance  Act  (42  U.S.C.  11302).   th

As of  June  30 ,  MUTEH  has  closed  its  Homeless  Prevention  and  Rapid  Re-­‐housing  Program.    Over  a  span  of  3  years,   MUTEH  used  $7.9  million  dollars  to  help  7,073  people.  A  more  detailed  report  of  MUTEH’s  HPRP  program  will  be  published   at  a  later  date.  

Emergency Solutions Grant – Secured The Mississippi  Development  Authority  selected  MUTEH  as  the  recipient  of  ESG  Rapid  Re-­‐housing  Grant.  The  funds  will   assist  those  needing  housing  relocation  and  stabilization  services  along  with  short  and  medium  term  rental  assistance  on  a   one-­‐time  basis.  

Mississippi Permanent Housing Alliance MUTEH also  administers  the  Mississippi  Permanent  Housing  Alliance  program.    The  program  houses  disabled  homeless   clients  in  Hattiesburg,  Meridian,  and  Cleveland.    Chris  Wilkes  serves  as  the  case  manager  to  clients  in  program.    He  works   in  conjunction  with  point  agencies  located  near  to  the  clients.    Thanks  to  additional  funding,  MPHA  will  double  its  capacity   over  the  next  year.  

PATH MUTEH’s PATH  Grant  has  moved  homeless  clients  battling  addiction  from   homelessness  into  Substance  Abuse  Treatment  Facilities  to  get  them  started   on  the  path  to  recovery.    PATH  (in  coordination  with  other  MUTEH  programs)   was  then  used  to  transition  them  into  housing.    PATH  funding  was  also  used  to   purchase  items  to  aid  in  MUTEH’s  2013  Point  in  Time  count.    For  instance,   backpacks  were  purchased  that  will  eventually  be  stocked  with  supplies   donated  to  our  regional  homeless  coalitions  which  will  in  turn  be  distributed  to   unsheltered  homeless  during  out  2013  point  in  time  count.       Sheltered  homeless,  interviewed  during  our  2013  PIT,  will  be  given  1G  USB   drives  provided  by  our  PATH  grant.  These  flash  drives  contain:  an  easy  to  use   Electronic  Resource  Directory,  Resume  Templates,  and  a  variety  of  ‘How  To’   Documents  (Access  Veteran  Services,  Apply  for  Disability,  Apply  for  Food   Stamps,  Get  a  Picture  ID,  Get  a  Job).    With  the  provision  of  PATH  funding,   MUTEH  has  been  successful  in  helping  clients  access  substance  abuse   treatment  services,  transition  into  stable  housing  situations,  and  equip  clients   with  tools  needed  to  remain  stably  housed.  

 

Image  1  -­‐  Sheltered  homeless  interviewed  during  our  2013  PIT   Count  will  receive  1  GB  USB  drive  (with  Electronic  Resource   Directory)  provided  by  the  PATH  Grant.  


MUTEH 2012 Annual Performance Report | 13

Organizational Advancements HUD Housing Pre-Conference (August 2011) In an  effort  to  use  any  available  medium  to  educate  Homeless  Advocates  on  MUTEH's  programs,  including  training  them  in   HMIS,  MUTEH  gladly  accepted  an  offer  from  HUD  staff  to  use  a  meeting  space  at  the  Hattiesburg  Convention  Center  to   meet  with  member  (and  potential  member)  agencies.    MUTEH  brought  in  a  representative  from  Foothold  Technologies  to   conduct  a  formal  AWARDS  training.    Attendees  (both  member  and  non-­‐member)  were  welcomed  at  MUTEH's   membership  meeting  held  onsite  at  the  Pre-­‐Conference.    

Homeless Systems Workshop: ELEVATE

 

In May  of  this  year,  MUTEH  provided  training  in   HMIS  and  Case  Management  for  the  staff  from   Emergency  Shelters  statewide.  This  training   facilitated  roundtable  discussions  of  issues   affecting  homeless  processes  in  MS  and  provided   insight  as  to  the  purpose  and  available  assets  of   MUTEH.  With  59  attendees  representing  29   agencies,  the  workshop  proved  beneficial  to  all   involved.      

Trainings MUTEH took  great  effort  to  insure  that   trainings  over  the  past  year.    New  user   HMIS  user  will  attend  two  trainings  per   person).      Onsite  and  Regional  trainings   make  training  attendance  as  convenient   more  instruction  were  given  one-­‐on-­‐one   meeting  with  staff  at  our  Jackson   participating  agency  attending  training  

every HMIS  using  agency  attended   codes  of  ethics  forms  dictate  that  each   year  (one  of  which  must  be  attended  in   were  offered  throughout  the  state  to   as  possible.    Agency  staff  that  needed   training  through  online  meetings  or  by   office.    These  efforts  led  to  every  HMIS-­‐ over  the  past  year.

To provide  better  cost-­‐benefits  to  agencies,  MUTEH  expanded  use  of  the  online  meeting  application,  WebEx   (http://www.webex.com/).  

 


MUTEH 2012 Annual Performance Report | 14

CISCO WEBEX TRAINING BENEFITS

 DECREASE TRAVEL  COSTS  

Use of  WebEx  allows  agencies  to  attend   training  without  travel  costs.  

 INTERACTIVE TRAINING   Use  of  WebEx  allows  for  very  interactive   training  as  attendees  can  be  given  control  of   meeting  and  computer  control  can  be   shared.  

 SECURE

WebEx also  allows  secure  interaction  online   (HIPAA  compliant).  

Domestic Violence Comparable Database Through a  roundtable  session  held  with  DV  shelter  providers  from  all  over  the  state,  MUTEH  presented  and  vetted  several   options  in  producing  a  comparable  database  for  DV  shelters  participating  in  the  Emergency  Solutions  Grant.    The  plan  is  to   implement  an  entirely  separate  but  similar  database  as  a  Domestic  Violence  Comparable  Database  (DVCD).    This  database   will  in  no  way  be  connected  to  MUTEH’s  HMIS  database.    The  database  will  be  completely  devoted  to  DV  shelter   providers.    Each  participating  DV  shelter  program  will  be  ‘siloed’  in  the  database,  thus  program  workers  will  only  be  able  to   see  clients  enrolled  in  their  program.    The  DVCD  will  also  be  given  a  revised  set  of  Policies  and  Procedures  that  tighten  the   already  stringent  HMIS  policies  and  procedures.    The  revisions  will  include:  requiring  a  legal  warrant  for  release  of   information  (release  of  information  must  be  approved  and  documented  by  program  staff  and  MUTEH  Executive  Director),   limiting  number  of  program  staff  with  DVCD  access,  regular  audits  on  database  security  by  a  third  party  DV  shelter   agency,  and  zero  access  granted  to  MUTEH  HMIS  staff.    The  database  will  be  a  128-­‐bit  key  encrypted  database  rendering  it   completely  protected  against  anyone  trying  to  “hack”  into  the  system.       MUTEH’s  goal  from  the  beginning  has  been  to  bring  as  many  voices  from  the  DV  Shelter  community  as  possible  to  the   table.    We  have  reached  across  continuum  and  state  lines  to  insure  that  we  implement  a  database  that  complies  with   VAWA  regulations  while  allowing  DV  programs  to  participate  in  the  Emergency  Solutions  Grant.    We  believe  that  MUTEH’s   DVCD  will  meet  the  needs  of  VAWA  and  HUD.  Furthermore,  we  believe  it  will  better  processes  to  reach  homeless  victims   of  domestic  violence  while  taking  every  available  precaution  to  insure  their  safety  through  confidentiality.    

 


MUTEH 2012 Annual Performance Report | 15

MUTEH’s Website Redesign MUTEH's website  was  updated  to  be  more  informative,   communicative,  and  current.  The  aesthetics  were  also   improved  to  incorporate  MUTEH's  logo.    The  website   now  informs  visitors  as  to  MUTEH's  history,  structure,   and  current  program  dynamics.    It  is  utilized  as  a  means   of  communication  to  member  agencies  regarding  events   and  updates  on  MUTEH  initiatives.  The  website  also   makes  a  variety  of  tools  and  resources  available.  

   

 


MUTEH 2012 Annual Performance Report | 16

Upcoming Initiatives Staff Connect  Promotion   ESG  HMIS  Implementation  &  Follow-­‐Up   (Largest  HMIS  Implementation  Since  AWARDS  2008  inception)   Continued  Development  and  Implementation  of  the  Domestic  Violence  Comparable   Database  

Growth and  Expansion  of  Quarterly  Report  Cards  &  Monthly  Progress  Reports  

Computer Skills  Webinar  Offered  Monthly  

Rapid Re-­‐housing  Program  Implemented  By  MUTEH  (State-­‐Wide)  

Mississippi Permanent  Housing  Alliance  Will  Double  Capacity  

 


2012 MUTEH Annual Report (@mutehinc)  

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