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INTITUTE OF TECHNOLOGY & SCIENCE MOHAN NAGAR, GHAZIABAD 2015-2016

TOPIC GOOD & BAD COMMUNICATION SUMITTED TO – PROF. KIRANDEEP KAUR

SUMITTED BY AKSHAY KUMAR BCA (SEC- D)


WHAT IS COMMUNICATION ???


MODES OF COMMUNICATION 

Face to face, video, audio and text based are all different modes of communication. These are the basic umbrella forms of communication, but they can be broken down into more specific styles.


TYPES OF COMMUNICATION Good Communication

Bad Communication


GOOD COMMUNICATION


ELEMENT OF GOOD COMMUNICATION Validating :- This is the act of acknowledging what your partner is saying by nodding, making soothing sounds or saying things like “ I can see why you feel that way” or, “ you really have a good point”.  Listening to understand :- Listening to understand is often what we naturally do with a good friend or even a stranger.  Making requests :- While complaints aren’t necessarily bad, complaining isn’t the most effective communication. It is more direct and clear to make a request rather than just complain. 


BAD COMMUNICATION


ELEMENT OF BAD COMMUNICATION Defensiveness :- The same as resistance but adding either blame, return criticism or avoiding the issue.  Resistance :- The act of resisting most things your partner is trying to tell you, ask of or suggest to you (especially around areas of health, finances, family matter or self destructive behaviors.)  Arguing :- Arguing isn’t effective communication. It isn’t necessarily bad or even a predictor of divorce ; its just not communication. It is usually laced with defensiveness or criticism. 


THE END

Thank You…

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