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All the important info… Free wi-fi is available throughout the conference centre and can be found through keysurf. Delegates will be asked to log in using their email address and phone number. There are no passwords to remember. The official conference hashtag is #MGSConf, and you can follow us on @MuseumsGalScot for regular updates, both throughout today and on our future work. We’ll be capturing these tweets for legacy so make sure you have your say! MGS Staff and Board can be identified by their purple lanyards. Feel free to chat to us or ask us if you need help. People who have never been to an MGS Conference before have orange lanyards. Please look out for them and help them out if they look lost. We were all new at one time or another… Tea and coffee will be available throughout the day in the Centro bar area. Please help yourselves! 2

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Tackling Inequalities is one of the Scottish Government’s key priorities and therefore I am delighted that Museums Galleries Scotland has made this the focus of its 2017 Conference. Scotland’s museums and galleries are a critical part of our country’s cultural infrastructure, attracting over 25 million visitors a year and contributing to the flourishing of Scotland’s cultural sector. They have a crucial role to play in modern Scottish society, helping to tackle inequalities in their local community, making a demonstrable contribution to place-making on a local and national level and an important impact on the local economy. Today’s conference will address the contributions museums make towards several key national performance framework outcomes, particularly towards Education, Health and Widening Access. It will provide a unique networking opportunity and a forum for all to engage with other representatives from the sector, to exchange views and share some interesting examples of successful stories and projects, which are delivering and have delivered, great benefits to individuals and communities here in Scotland and further afield. I am confident that this forum will generate new ideas, develop new collaborative partnerships and create more opportunities for the sector to engage with audiences, in particular with children, young people and those under-represented audiences, and I encourage you to continue to contribute to this process. MGS continues to play a leading role through the provision of advice to the sector whilst facilitating the implementation and delivery since 2013 of Going Further: the National Strategy for Museums and Galleries. This is Scotland’s first ever Museum Strategy for the nation bringing together museum representatives and other key players. I would like to commend Museums Galleries Scotland for its work and for its commitment to pursuing its aspirations for the sector.

JOANNE ORR Chief Executive Officer Museums Galleries Scotland

A very warm welcome to Museums Galleries Scotland’s fourth biennial conference, Inequalities: Bridging the Gap. Building on the success of 2015’s Fighting Fit: Ready for Anything, today’s conference will focus on the work that museums are doing to address inequalities in education, health and well-being, and access. Much of this year’s overarching theme of addressing inequalities has been informed by Scottish government priorities and builds on the work we’ve been doing on advocacy. We’ve also been doing lots of internal work focused on inequalities recently, with all of our staff and board undergoing EDI awareness raising, and MGS becoming accredited as a Living Wage Employer. We’ve been working hard to make our services more accessible, with the launch of our online Grants Processing System; the launch of a new website; new blog site; and new e-newsletter, Connect; our digital services are now more efficient and accessible. Over the last twelve months we have worked to make it easier for museums to access advice and keep up-to-date with developments in the wider sector. We’ve introduced new digital platforms to improve training provision to the sector, and the Heritage Horizons traineeship programme provided a structured training programme for 17 non-graduates. Evaluation showed positive impacts for both trainees and host museums, broadening access to the sector through a vocational route. The next iteration, Skills for Success, is currently awaiting a decision from HLF on funding. You’ll also be seeing a lot more of us in the coming months, as Museums Galleries Scotland launches a programme called Museum Connections where we will be coming to visit you on a rotational basis to hear about your successes and challenges. We’ll use this to inform the production of future support materials that reflect the varying needs of museums. We’re looking forward to hearing about what museums have been up to, and any problems (or celebrations!) that we can help with. We look forward to supporting Scotland’s museums to achieve the goals of the National Strategy, and I hope that you will find today both illuminating and inspiring.







Manus Fullerton, Chair, and Joanne Orr, CEO, Museums Galleries Scotland



Keynote One

Nik Apostolides



Break and marketplace


Breakout One

11.15am A1 What Do We Mean By ‘Widening Access’ In Museums And Galleries?

Pentland West

A2 Dismantling The Structure Of Inequalities In The Museum Sector

Pentland East

A3 The Personal Is Political: Exploring The LGBTQIA+ Collections


A4 Innovative Practice In Arts And Health Programmes



Listening In Many Languages: A Local/International Perspective On Inclusive Collaboration

Lunch and marketplace Keynote Two

Dr Adele Patrick

Breakout Two


Restaurant, Concourse and Marquee



2.30pm B1

Voices of Lived Experience: weaving first-hand accounts of mental illness in to the fabric of an exhibition



Express yourself: how can museums use their collections to inspire expressive communication in SEND pupils?


B3 Private Lives: Public Issues B4


Autism, Awareness and Access for all: making Historic Homes and Collections accessible

Break and marketplace


Breakout Three


Summing Up Close




C1 Museums as Agents of Change


C2 The Inclusive Museum Visitor Experience



Being Included: Interpretation in Museums and Galleries



Engaging Hard to Reach Groups in the Museum and Heritage Sector


Manus Fullerton, Chair, and Joanne Orr, CEO, Museums Galleries Scotland

5.20pm 5.30pm


About the Venue




The John McIntyre Conference Centre, Edinburgh First’s extended conference and meeting venue, features a 330seat plenary room that can be confi gured to suit the needs of individual events, plus four large meeting rooms, two executive boardrooms and a stylish bar. Rooms can be confi gured to accommodate between 16 and 330 delegates. The venue is fully accessible and comes fully-equipped with state-of-the-art audio-visual kit. Conference delegates can take a break on the open-air terrace overlooking Arthur’s Seat, whilst Centro bar can host informal, post-meeting discussions. Museums Galleries Scotland would like to thank the staff of the John McIntyre Conference Centre for their assistance with this event. 5


NIK APOSTOLIDES Deputy CEO, United States Capitol Visitor Center

Nik Apostolides is an arts leader, educator, and independent curator. His latest exhibition, Mixed Blood, a series of photographs of mixed race/ethnicity families by the contemporary photographer CYJO, opened in Beijing at the Today Art Museum and toured China in 2014-2015. Nik is currently Deputy CEO of the U.S. Capitol Visitor Center, where he is focused on civic education to further its vision to preserve democracy one visitor at a time. Prior to this, he served as the Associate Director of the Smithsonian’s National Portrait Gallery, where he conceived and curated an inter-disciplinary program series, Portraits After 5, featuring contemporary artists. Previously, he served as the Associate Manager for Planning at the National Gallery of Art in Washington, D.C.  Nik is also the founder of the Capital Experience Lab, a public school planned to open in 2019 in Washington, D.C., designed to provide under-served and under-represented students the opportunity to learn in the city’s world-class public institutions and museums. Nik is an adjunct professor and teaches in the Master’s in Museum Studies graduate programmes at both Johns Hopkins University and George Washington University. He is active on a number of nonprofit boards, including as Vice-President of the board of the D.C. Arts & Humanities Education Collaborative. Nik earned his BA with a double major in art history and classical civilisations from Wesleyan University in Connecticut; and his Certificate in Non-profit Management from the Mandel Center for Non-profit Organizations at Case Western Reserve University in Ohio. He is a graduate of the Getty Museum Leadership Institute.

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DR ADELE PATRICK Lifelong Learning and Creative Development Manager, Glasgow Women’s Library Dr Adele Patrick has been involved in research and academic, and community learning and teaching on gender for over 20 years. Adele co-founded Glasgow Women’s Library (GWL) in 1991 and has had a key leadership role in the organisation which has grown from a grassroots project to one that is Recognised as a Nationally Significant Collection. It is currently the sole Accredited museum dedicated to women’s history in the UK and Adele’s role is the Lifelong Learning and Creative Development Manager. Adele has been active in a wide range of feminist and women’s projects, has written for academic and cultural publications (she edited the book of the award-winning, 21 Revolutions project and contributes a chapter on museums, feminism, art and activism in the forthcoming Feminism and Museums, pub. MuseumsEtc.) and regularly speaks at national and international conferences. Adele was Evening Times’ Scotswoman of the Year in 2016, received the Marsh Award for Excellence in Gallery Education in the same year and received an Honorary DLitt from Glasgow School of Art in 2017.

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Kathryn Farrell, Policy and Performance Manager, National Galleries of Scotland ‘Widening access’ would seem to be an obvious strategic priority for museums and galleries. But what does it mean in practice, and does it go hand-in-hand with tackling inequality? The National Galleries of Scotland say they have talked about ‘widening access’ for a long time without specifying what they really mean, so they have found that it has been interpreted as many things, leading to ongoing reprioritisation of thinly-spread resources and effort, and uncertainty about the ultimate goal. In this session they will explore some of the challenges to agreeing a strategic definition of ‘widening access’ and how these might be overcome. Kathryn Farrell is the Policy and Performance Manager for the National Galleries of Scotland. Kathryn studied International Business and Modern Languages at the University of Strathclyde and has worked in public sector policy since then, at Midlothian Council and the Scottish Government before joining the Galleries in 2008. Within her corporate governance and compliance remit, Kathryn has responsibility for equalities planning at NGS, and is a firm believer in the role museums and galleries can play in driving social inclusion and cohesion.

Future Jobs Fund and MGS' interns and traineeship programmes. Prior to joining MGS, she held volunteer management roles in Glasgow Museums and the British Red Cross. She is a founder member of Heritage Volunteer Organisers Scotland and is passionate about the power of volunteering.

Beltus Etchu Ojong holds a BA in Business Accounting (Distinction), and an MSc in International Finance Management. Beltus is the CEO of Next Step Initiative, cofounder, Fellow, and Director of the Centre For African Policy Development and Research Scotland and a Fellow of the Royal Society of Arts. He has a wide and extensive experience in social entrepreneurship and enterprise through his pioneering work of successfully establishing and developing the Next Step Initiative’s Workspace and Business Hub, which are the leading African and ethnic minority social enterprise and charity in Scotland.

Catherine Cartmell, Skills Development Manager, Museums Galleries Scotland Beltus Etchu Ojong, CEO, Next Step Initiative Robin Patel, Museums and Heritage Freelancer Rachel Thain-Gray, Development Worker, Glasgow Women’s Library

Robin Patel is passionate about engaging communities with heritage. After completing his Positive Action Traineeship at Glasgow Museums, Robin went on to deliver a range of collections management and audience development projects for several local authority and independent museums across Scotland. Alongside his core collections and curatorial skills, he specialises in community evaluation to inform strategic decisions. Over 2016-2017 this included community consultation for Bannockburn House as part of a Scottish Land Fund bid, and a collections history/significance assessment for the David Livingstone collection. He is a Director of Ergadia Museums and Heritage consultancy. Current projects include a master plan for Prestongrange Museum, a CMS assessment for Paisley Reimagined, community consultation for ‘Carluke Conversations’ and community interpretation consultation for the Cowal Shore Trail project. He also serves as museum mentor for independent museums on South Uist and Lismore.

Over the last 20 years there have been a number of workforce diversity initiatives including MGS's own interns and traineeship programmes. HLF has spent millions on Skills for the Future programmes. Impacts have been real and yet progress is slow. At conferences and round tables we are still having the same conversations and have the same issues. Research regularly evidences a lack of workforce diversity and the impact this has. With this context our panel from the museum sector and beyond will explore whether we, as a sector, are engaging with individuals and groups, only to try and shoehorn them into structures that create and reinforce inequality? Are we addressing the deep causes of exclusion and power imbalance in museums?

Rachel Thain-Gray develops Glasgow Women’s Library’s Equality in Progress work, delivering equalities-driven organisational development for the arts, heritage and cultural sectors. She has worked in equalities for the past 20 years as a participatory artist, delivering frontline domestic abuse services and spent five years training statutory agencies (police, social workers and criminal justice staff) to provide better services for women and children experiencing gendered violence and abuse. For the past four years she has been funded by the Scottish Government to deliver prejudice reduction projects at GWL, leading to innovative new resources on women’s experiences of sectarianism and of intersectional hate crime.


Catherine Cartmell joined Museums Galleries Scotland (then the Scottish Museums Council) in 2007. Since then she has been involved in several working groups and initiatives looking to address inequality and lack of diversity in the museum sector workforce, including creative apprenticeships, 8




Alice Andrews, Lesbian Archive Development Worker, Glasgow Women’s Library Diana Morton, Outreach and Access Manager, Edinburgh Museums and Galleries

Meg Faragher, Communities Learning Coordinator, National Galleries of Scotland Iona McCann, Outreach Manager, Art in Healthcare Janie Nicoll, Visual Artist Sarah Yearsley, Co-ordinator, Engage Scotland

This session will explore the Proud City: LGBTQIA+ Edinburgh project at Museums Galleries Edinburgh, and the Lesbian Archive Development Project at Glasgow Women’s Library, reflecting on the collections that these projects worked with, and the histories of each collection. Diana and Alice will discuss the motivations behind each project, and the challenges of working with what these collections and histories entail. How do you represent contested narratives in LGBTQIA+ history? How do you overcome expectations of apolitical working practices when working with LGBTQIA+ histories? How do you address gaps and erasures from these histories? How do we display and make personal histories visible? Alice Andrews has worked at Glasgow Women’s Library as both a volunteer and worker since 2009, beginning there as an archive listing volunteer. To date her work has focused on promoting greater opportunities for engagement with GWL’s unique collections, in particular their Lesbian Archive and LGBTQI Collections. She runs GWL’s Queer Feminist zine Hens Tae Watch Oot Fur and has put together projects that aim to broaden greater active participation with LGBTQ histories, lives and identities. Before the Lesbian Archive Development project, Alice ran GWL’s Seeing Things project, a project which sought to provide women with opportunities to access and enjoy contemporary art in Glasgow. She is a committee member for the Scottish Queer International Film Festival. Diana Morton has worked for seven years as the Outreach & Access Manager at Edinburgh Museums & Galleries (City of Edinburgh Council). The Outreach Programme has been designed to reach out to those who do not currently engage with the museums service. Before this she worked at Glasgow Museums as the Learning & Access Curator on the M74 archaeology project and as a Learning Assistant.

The session will look at Art in Healthcare’s three-year project in Edinburgh to provide access to art activity with Occupational Therapy input, using a social prescribing model; a project with Luminate (Scotland’s Creative Ageing Festival) and Alzheimers Scotland, exploring the effect of creative art workshops using iPads and creative apps on people living with dementia, and their carers; and arts and dementia-friendly programmes at National Galleries of Scotland, including creative workshops and reminiscence sessions. Meg Faragher is part of the Education team at the National Galleries of Scotland (NGS) where she is responsible for developing programmes that support audiences with additional support needs and isolated or hard to reach groups to explore Scotland's national art collection. Before working at the National Galleries of Scotland, Meg worked at the National Museum of Scotland, Archaeology Scotland and various museums in London. Iona McCann has worked within the museums and gallery sector for over ten years. She has previously worked as a freelance artist and was Public Engagement Coordinator for GENERATION (a partnership project between Creative Scotland, National Galleries and Glasgow Life). She is the current Outreach Manager for Art in Healthcare where she is working on a social prescribing project funded by the Big Lottery Fund. She graduated in Fine Art at Duncan of Jordanstone School of Art and Design and from a Master’s in Art Museum and Gallery Education at Newcastle University. Janie Nicoll is a visual artist who uses a range of techniques including digital imaging, drawing, painting, installation, photography, video, and creates public artworks of a socially engaged nature. She has been an active contributor to the contemporary visual art scene in Scotland, giving talks and presentations at a variety of seminars and conferences and is Vice Chairperson of the Scottish Artists’ Union. She is currently a Special Interest Representation for Engage, the National Organisation for Gallery Education. She has a WASP's studio at South Block (Studio 329), Trongate, Glasgow. Sarah Yearsley is the Coordinator for Engage Scotland, the national association for gallery education. Engage Scotland programmes events, projects and research supporting those working in learning and engagement in visual arts. Sarah is interested in how people engage with contemporary visual art and the methods that galleries use to facilitate access.



A5 LISTENING IN MANY LANGUAGES: A LOCAL/INTERNATIONAL PERSPECTIVE ON INCLUSIVE COLLABORATION Dr T.S. Beall, Artist Kate Deans, Culture sub-programme specialist for Scotland, Creative Europe Desk Professor Katarzyna Kosmala, Chair in Culture, Media and Visual Arts, University of the West of Scotland Anna Miler, Project Leader, Shipyard is a Woman, Metropolitanka Arteria Association Dr Ailbhe Murphy, Director, Create How can museums and art galleries work more collaboratively with those on the periphery of current discourses, or those whose voices are on the other side of national boundaries? How might ‘cross-border collaborations’ with under-represented and marginalised communities bring fresh ideas and perspectives to current practices in contemporary museums and art galleries? This session will examine how working internationally introduces new ways of engaging and working with diverse constituents. Dr T.S. Beall is a socially-engaged artist based in Glasgow, who recently completed an AHRC Collaborative Doctoral Award at University of Glasgow, working with the Riverside Museum of Transport and Travel, Glasgow Museums. Her practice-led research develops new engagement strategies for heritage institutions using creative events and participatory performance practices. Co-authored projects with Riverside Museum include Fair Glasgow (working with Travelling Showpeople), Govan’s Hidden Histories, and Strong Women of Clydeside. Other public artworks include Nothing About Us Without Us Is For Us (with Matt Baker) in 2012, part of Glasgow International Festival of Visual Art. Kate Deans is Creative Europe Desk UK’s Culture subprogramme specialist for Scotland. Creative Europe is the European Union's programme to support the cultural, creative and audiovisual sectors. From 20142020, €1.46 billion is available to support European projects with the potential to travel, reach new audiences and encourage skill sharing and development. Professor Katarzyna Kosmala is a curator and art writer. She leads the research network Regeneration and Waterfront Heritage Zones in Northern Europe. Recent publications include Precarious Spaces: The Arts, Social and Organizational Change (Eds.) (Intellect and The University of Chicago Press, 2016), Sexing the Border: Gender, Art and New Media in Central and Eastern Europe (Ed) (CSP, 2014) and Art Inquiry on Crossing Borders: Imaging Europe, Representing Periphery (Eds.) (ŁTN, 2013).


Anna Miler is a cultural manager and doctoral candidate at the University of Gdansk in political sciences and cultural studies. She works in Gdansk Community Foundation as project coordinator, and is Member of the Board of Arteria Association. She is a co-founder of Metropolitanka and Shipyard is a Woman... projects which aim to preserve intangible heritage of the Gdansk Shipyard, especially oral histories of former workers. Dr. Ailbhe Murphy is an artist and Director of Create, the national development agency for collaborative arts in Ireland. Create provides advice and support to artists and arts organisations working across art forms and in collaboration with diverse communities of place and of interest. Create projects include managing the Artist in the Community Scheme on behalf of the Arts Council of Ireland, lead partner for the Collaborative Arts Partnership Programme an innovative four year programme 2014-2018 supporting collaborative artists across six European countries, and an artist Residency exchange with Irish Museum of Modern Art, Sweetwater Foundation and Hyde Park Arts Center, Chicago.






Eleanor Lanyon, Youth and Community Engagement Officer, Wellcome Collection Gary Molloy, Core Arts

Sarah Allen, Learning and Access Officer, Abbey House Museum & Kirkstall Abbey, Leeds Museums and Galleries Sarah Cowie, Learning Officer for Schools, National Museums Scotland Dionne Matthews Spence, Learning and Access Officer, Lotherton Hall, Leeds Museums and Galleries

How do we integrate first-hand accounts of challenging life experiences into public programming in a way that is respectful, meaningful and beneficial to all parties? This session will explore the positives and pitfalls encountered by Wellcome Collection and members of Core Arts (a social enterprise supporting individuals with mental health issues through creative learning) during a co-production project to create an audio-companion to the Bedlam: the asylum and beyond exhibition in 2016. What did they learn? What did they gain – as individuals and organisations? Eleanor Lanyon is Youth and Community Engagement Officer at Wellcome Collection. She develops and manages creative projects with 14-19 year olds, community groups and people with lived experience. Gary Molloy is an artist, mental health campaigner, trustee and member of Core Arts, with a diagnosis of bi-polar disorder.

Leeds Museums and Galleries have been working on an action research project, exploring the impact an arts intervention can have on expressive communication in SEND (special educational needs and disabilities) pupils. In this multi-sensory workshop they will explore how museum objects can inspire creative responses in SEND pupils. They will share their experiences and ideas and give participants time to explore how they would use the objects provided. They will specifically focus on how the same object or activity can be differentiated to meet a range of complex needs in a group context, and how they used creative teaching planning to ensure activities were age appropriate. Sarah Allen studied History at Newcastle University and went back there to complete an MA in Heritage Education and Interpretation. She’s been lucky enough to work at a stately home for the National Trust, an Anglo-Saxon monastery and for the North East Regional Museums Hub. Abbey House is a small, family-friendly museum with recreated Victorian streets and childhood galleries. Kirkstall Abbey is the most complete ruin of a Cistercian monastery in England. Visitors are all ages and abilities and making sure people feel welcome and engaged is a big part of Sarah’s role. Sarah Cowie is Learning Officer for Schools at National Museums Scotland where she is responsible for the schools learning programme, which attracts around 50,000 pupils annually. Current projects include embedding literacy and numeracy outcomes across the schools offer, focussed work on engaging with Special Schools, plus development of content to link into the new ancient Egypt and East Asia galleries due to open in 2019. She has previously worked at East Lothian Council Museums, Glasgow Life, and for a number of charities. She is also Chair of the Heritage Education Forum in Scotland. Following an MA in Art Museum and Gallery Education, Dionne Matthews Spence started as a Visitor Assistant for Leeds Art Gallery, engaging visitors with its amazing collection and wide range of exciting temporary exhibitions. This experience led to her current post as the Learning Officer at Lotherton Hall. She is dedicated to the role museums play in life-long and cultural learning; sparking curiosity through objects and collections, encouraging enjoyment in their spaces, sharing stories, engaging with all audiences and making meaningful connections between them.



B3 PRIVATE LIVES: PUBLIC ISSUES Katie Bruce, Producer Curator, Gallery of Modern Art, Glasgow Jacqueline Donachie, Independent Practitioner Moira Jeffrey, Writer and Journalist This session stems from the solo exhibition Deep in the Heart of Your Brain which explored disability, care and loss. It was supported by a public programme of talks and events including a symposium with artists, curators and academics. Jacqueline Donachie has often collaborated with academics in her work and this session will look at how the resulting artworks are employed across a number of research disciplines, in addition to being in a public gallery/ art institution. Katie Bruce is Producer Curator at the Gallery of Modern Art, Glasgow, where she has worked for the past 13 years. Recent exhibitions and programmes have explored play, health and participatory artist practice, including this exhibition Deep in the Heart of Your Brain with Jacqueline Donachie. She is the curator of ATELIER PUBLIC#2 and YoHoArt and is interested in the expanded field of curatorial practice and institutional models. Recent curatorial projects include the Alasdair Gray Season: Spheres of Influence I; the exhibition and publication Ripples on the Pond and Polygraphs. Jacqueline Donachie is an independent practitioner, working within the contemporary art world in Scotland and internationally as a researcher, artist, academic, lead artist/ manager and adviser. She has forged a strong reputation for a socially-engaged art practice, with a special interest in issues surrounding health, disability and participation. Her academic collaborations include a five-year project with Professor Darren Monckton, Biomedical and Life Sciences, Glasgow University, and an ongoing collaboration with the Centre for Life/Northumbria University (Arts and Humanities Research Council) 2012-15. See jacqueline-donachie and Moira Jeffrey is a writer and journalist based in Glasgow. She has written about the visual arts for almost two decades and teaches arts and features journalism at Glasgow Caledonian University. Recent projects include Sonsiquoy, a performed text arising from a residency at Timespan in 2015, and Mr Greene’s Hands, an essay on the painter Alice Neel for the book Alice Neel: The Subject and Me published by Talbot Rice Gallery in July 2016. She recently began working for the Scottish Contemporary Art Network as Programme Coordinator. She is a former solicitor specialising in family law, and currently volunteers as a Panel Practice Advisor for the Children’s Hearing Service in Glasgow.

B4 AUTISM, AWARENESS AND ACCESS FOR ALL: MAKING HISTORIC HOMES AND COLLECTIONS ACCESSIBLE Hannah Teasdale, Learning Manager, National Trust for Scotland Elena Trimarchi, Learning Officer, Culzean Castle and Country Park By looking at the work being carried out at Culzean Castle and Country Park for visitors on the autism spectrum, this session aims to break down some of the barriers that can be felt when attempting to develop a particular audience. The experience of organising autism-friendly sessions will be shared in addition to discussing the partnerships and networks that have been developed through the work carried out so far. Ideas for marketing to this particular audience will also be approached. The importance of engaging with this audience in reference to organisational resilience, health and wellbeing issues on a wider scale, work experience and the opportunities for social skills acquisition for young people on the autism spectrum will also be discussed. Hannah Teasdale is an award-winning heritage professional with a degree in contemporary art and a post-graduate in secondary teaching. She has worked with the National Trust for Scotland across numerous sites in different learning posts for six years. During this time she has built a body of experience in formal/informal programming and also working to engage with hard to reach audiences. She recently moved to work the National Trust as Visitor Experience Manager for Northumberland coastline portfolio, and would love to talk to you about arts, engagement, improving diversity and gender politics. Elena Trimarchi’s recent professional focus has been on creating accessible and welcoming cultural spaces for visitors on the autism spectrum and their families. This includes working with Makaton, a communication aid that uses signs and symbols to accompany speech. Having worked in a variety of roles, from Gallery Assistant to Learning Officer, she has a keen interest in visitor experience and in engaging hard-to-reach groups. Her interest in working with people on the autism spectrum and people with communication difficulties comes from an academic background in languages and, more recently, in audience development and access.





Piotr Bienkowski, Project Director, Paul Hamlyn Foundation Sharon Heal, Director, Museums Association Jan-Bert Van Den Berg, Director, ArtLink

This session will look at how museums can promote radical access and participation working with their communities. Speakers from the Museums Association, Our Museum and Artlink will outline their approaches to participatory practice and give practical examples of how sustainable relationships can be built with communities. They will also discuss how funders are beginning to look beyond the rhetoric of grant bids to judge if applicants are offering real and practical mechanisms to achieving social justice. Panelists will debate what’s next for access and participation and explore how museums and arts organisations could become activists working with their communities. Piotr Bienkowski is Project Director of the Paul Hamlyn Foundation’s programme Our Museum: Communities and Museums as Active Partners. He runs a consultancy focusing on organisational change, community participation and cultural planning. Previously he was Head of Antiquities at National Museums Liverpool, Deputy and Acting Director of Manchester Museum, Professor of Archaeology and Museology at the University of Manchester, and Chair of the North West Federation of Museums and Galleries. He lives in Dumfries and Galloway, and is also working with a local trust there to re-purpose Shambellie House, previously Scotland’s National Museum of Costume. Sharon Heal is the director of the Museums Association, a professional membership organisation that campaigns to promote the value of museums to society. She regularly comments on museums and cultural policy in the UK; speaks at conferences and events in the UK and internationally; and has published extensively including contributing a chapter to Museums and Public Value (Carol A Scott, Ashgate). She is a board member of VocalEyes, a UK-wide charity that provides opportunities for blind and partially sighted people to experience and enjoy arts and heritage and a member of the Museum Slaskie Council. Jan-Bert van den Berg has worked in the field of arts and disability for over 25 years. He has a wide range of experience working with arts & cultural organisations and health, social and community sectors.


C2 THE INCLUSIVE MUSEUM VISITOR EXPERIENCE Professor Anne Chick, University of Lincoln Matthew Cock, Chief Executive, VocalEyes Caroline Currie, Learning and Access Curator, Burrell Redevelopment, Burrell Collection The ‘visitor journey’ starts well before crossing the threshold, with decisions made online about whether a visit is worth making, and whether access needs will be met. The experience continues into galleries and exhibitions, where choices made by curators and designers on all aspects of content and display can support learning and enjoyment, or put up new barriers. Exploring this journey, Matthew Cock shares VocalEyes’ research into the access information provided by all 1,700 of the UK’s Accredited museums; Caroline Currie of the Burrell Collection then talks about involving their local community and BSL volunteers in making the Burrell Collection more inviting and accessible, and Professor Anne Chick presents the inclusive designed and curated exhibition at the National Centre for Craft & Design in Lincolnshire that brought together intellectual and physical access. Professor Anne Chick has extensive experiences of managing grant awards that involve different external partners (academic and non-academic, large and small organisations). Her research and creative practice is concerned with the participation and empowerment of communities through cocreation activities; and inclusive, socially responsible design and visual arts. She has practised and published widely on these topics. Anne was one of three advisors and curators of the Design Museum’s Sustainable Futures international exhibition in 2010. In 2011 she organised, curated, and hosted the first Beijing Design Week exhibition on sustainable design, with an accompanying week-long workshop. Matthew Cock is Chief Executive of VocalEyes, a UK charity that believes that blind and partially sighted people should have the best possible opportunities to experience and enjoy arts and heritage. Prior to joining VocalEyes in 2015, Matthew was Head of Web at the British Museum where he was responsible for the BM’s digital presence, including the multimedia guide and other gallery and mobile digital projects. Matthew is also a Trustee of the Jodi Mattes Trust, which gives the biennial Jodi Awards, celebrating accessible digital culture in museums, libraries and archives. After graduating with BA (Hons) Community Arts and a brief spell in libraries, Caroline Currie has worked in learning in various Glasgow Museums for nearly eleven years both at a delivery and strategic level. Currently a Learning and Access Curator for the Burrell Collection redevelopment, she has a passion for ensuring access for all audiences and makes use of her NVQ Level 6 in British Sign Language to advocate and make services and volunteering accessible for the D/deaf community. 




Syma Ahmed, BME Development Officer, Glasgow Women’s Library Elspeth King, Director, Stirling Smith Art Gallery and Museum Samar Ziadat, Collection Development & Outreach Trainee, Centre for Research Collections, University of Edinburgh

Amy Goulding, Researcher, Youthlink Scotland Shaureen Lammie, Education and Outreach Officer, Live Borders

Why don't certain groups visit your institution? Maximise the number and range of people who see your collections, and enjoy your institution's services, by developing a greater understanding of BME visitors' experiences in museums and galleries. Make sure that your collections, exhibitions and programmes are reflective of the communities your museum purports to serve, and if they are not, find ways of engaging with under-represented groups. Syma Ahmed joined the Library in August 2007 as the Development Officer for the Black & Minority Ethnic (BME) women’s project. She is responsible for promoting lifelong learning, arts and creative opportunities for BME women. Syma is keen to celebrate the success and achievements of BME women in Glasgow through capturing and compiling their life stories and preserving them at Glasgow Women’s Library. Syma has worked in the voluntary sector for over six years and enjoys developing new projects to support the local community. Her previous job with a unique charity called Ethnic Enable involved supporting disabled people and their carers from minority ethnic backgrounds.

At this interactive workshop you will learn about the Mentally Flourishing Mums project and Scotswummin, a YouthLink Scotland project, investigating Scotland’s forgotten women and community youth groups. Both projects use creative methods to engage hard-to-reach community groups in the museum and heritage sector. Amy Goulding is a researcher at YouthLink Scotland, responsible for co-ordinating and delivering youthled research for the Heritage Lottery Funded project Scotswummin. Amy has worked as a researcher for the last ten years on issues ranging from human trafficking, sectarianism, knife crime and women’s rights. She has recently completed a PhD in the policing of young people from Glasgow Caledonian University. Shaureen Lammie is an Education & Outreach Officer and Museum and Gallery Assistant based in the Scottish Borders. She is responsible for organising and delivering education, outreach and workshop programmes and exhibitions on display at Borders Textile Towerhouse and Hawick Museum. Shaureen has over ten years’ experience working in different organisations within the heritage sector and has a particular interest in community partnership working.

Elspeth King has worked as a museum curator in various places, including the People’s Palace (1974-1990), Dunfermline Heritage Trust, establishing Abbot House, 1991-1994, and from 1994, has served as Director of the Stirling Smith Art Gallery and Museum. Awards include an Oliver Brown for services to Scottish history, the Saltire Society’s Fletcher Award for services to Scottish culture, and an honorary doctorate (University of Stirling) for services to Scottish museums. In spite of ‘bringing Glasgow into disrepute’ through collecting Billy Connolly’s banana boots (1975) she has never stopped collecting as a means of engaging with the communities she serves. Samar Ziadat is the co-founder and editor of dardishi, an online magazine run by Arab women that publishes art and writing produced by Arab women. Currently, she is also completing a year-long traineeship at the University of Edinburgh’s Centre for Research Collections, delivering workshops on women’s history for the Festival of Creative Learning and the Festival of Museums. Last year, she ran workshops for BME women at Glasgow Women’s Library, alongside completing an MSc in Modern and Contemporary Art History at the University of Edinburgh. Her dissertation assessed the ways in which black, feminist and queer artists, activists and archivists document the histories of marginalised communities through the formation of distinct and subversive archival practices. 15


ARCHAEOLOGY SCOTLAND HERITAGE HEROES AWARDS @ARCHSCOT Archaeology Scotland is the leading independent charity working to inspire people to discover, explore, care for and enjoy Scotland’s archaeological heritage. Our Heritage Hero Awards exist to increase the number of young people meaningfully engaging with heritage. Free, fl exible and open to everyone in Scotland they offer a framework, focus and reward element to heritage projects.

ASSOCIATION FOR CULTURAL ENTERPRISES @ACENTERPRISES ACE promotes commercial best practice in the cultural sector by providing training and networking opportunities and facilitating the sharing of information and experience between its members.

ASSOCIATION OF INDEPENDENT MUSEUMS @AIMUSEUMS AIM supports and champions independent museums, galleries and heritage organisations in the UK – helping them to achieve their purposes and ensuring their needs are recognised and addressed by policy makers, funders and other organisations working in the sector. AIM helps heritage organisations prosper. We believe that museums must prosper – grow fi t and healthy – to fulfi l their purposes and demonstrate the relevance and importance of our heritage to everyone, so that it is preserved and inspires all our futures.

BRAND ART UK BrandArt is the go-to expert for branded merchandise at leading visitor attractions. We offer an end-to-end solution for brand owners, supplying products at low MOQ values, creating and printing branded artwork and providing space-saving display solutions. We help you enhance the visitor experience, generate critical revenue streams and keep your brand alive for years to come.

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GLASGOW MUSEUMS @GLASGOWMUSEUMS Glasgow Museums is the largest civic museums service in the UK, and cares for the 1.2 million objects in Glasgow’s collection on behalf of Glasgow City Council. The collection has Recognised Collections of National Signifi cance status. We operate 10 venues across the city, and the Open Museum (our outreach arm), and are currently working on the refurbishment of the Burrell Collection.

HERITAGE LOTTERY FUND @HLFSCOTLAND From the archaeology under our feet to the historic parks we love, from precious memories to rare wildlife, we use money raised by National Lottery players to help people across the UK explore, enjoy and protect the heritage they care about.

HISTORIC ENVIRONMENT SCOTLAND/SCRAN @SCRANLIFE HES archives hold millions of resources for research, study and enjoyment. View original prints and drawings in our Search Room or explore high quality digital images, fi lm and sounds online.

INTERNATIONAL COUNCIL OF MUSEUMS @UK_ICOM The International Council Of Museums is the global organisation of museums and museum professionals committed to the conservation of the world’s natural and cultural heritage. ICOM was created in 1946 and is a non-governmental organisation maintaining formal relations with UNESCO. It also raises awareness of international issues such as combating illicit trade, intangible heritage and restitution. ICOM UK is the national branch of ICOM in the United Kingdom. It is a gateway to the global museum community and the only UK museum association with a dedicated international focus, offering access to 20,000 museums in 172 countries, 32,000 museum colleagues throughout the world and 31 professional committees. It develops best practice standards for the worldwide museum industry and, through its global reach and events programme, contributes to the international agenda of museums in the UK.

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MUSEUMS ASSOCIATION @MUSEUMSASSOC The Museums Association is the professional association for museums and heritage sites in the UK. We are a membership organisation with 60,000 contacts in 7,000 organisations. Our members join us because we offer them professional information and advice on how to run their organisations. We advocate for museums, set ethical standards, run essential training, professional development and a major annual conference and exhibition. Visit our stand and receive a 20% discount on membership.

NATIONAL MUSEUMS SCOTLAND @NTLMUSEUMSSCOT National Museums Scotland aims to engage and inspire people across Scotland by sharing our collections, their stories and our expertise for the widest possible benefit. In 2016, we launched a strategy for 2016-2020 to reach across Scotland with a national programme of loans, touring exhibitions, community engagement, collections training and advice and grants from the National Fund for Acquisitions.

RESOURCING SCOTLAND’S HERITAGE @RSCOTHERITAGE Resourcing Scotland’s Heritage is a programme led by Arts & Business Scotland with Archaeology Scotland, Built Environment Forum Scotland, greenspace scotland and Museums Galleries Scotland. The programme is funded by the Heritage Lottery Fund Catalyst grants to deliver a capacity building programme for heritage organisations across Scotland. Resourcing Scotland’s Heritage is the first fully coordinated sector specific training and network strengthening programme to provide Scotland’s diverse heritage sector with the vital tools it needs to increase funds from private sources.

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SCOTTISH MUSEUMS FEDERATION @SCOTTISHMUSEUMS The Scottish Museums Federation is a membership organisation for anyone working, volunteering, studying or with an interest in the museum and gallery sector in Scotland. The SMF aims to provide excellent networking opportunities in a friendly atmosphere, be a dynamic forum for discussion, and encourage creativity, enjoyment and personal development in the museum and gallery sector.

THE VISITOR STUDIES GROUP @VISITORSTUDIES The Visitor Studies Group brings together a diverse community of visitor studies professionals working in a range of sectors. Members work in a range of positions including audience research, evaluation, audience development, visitor studies, learning, education, community engagement and others. As a Membership organisation we aim to promote dialogue, facilitate debate, and provide Members with access to high quality training to improve their professional development. Come and find out how to get involved at our marketplace stall.

YOUTHLINK SCOTLAND @YOUTHLINKSCOT YouthLink Scotland is the national agency for youth work. We are a membership organisation, representing over 100 regional and national youth organisations from both the voluntary and statutory sectors. We champion the role and value of youth work and represent the interests and aspirations of our sector.

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Festival of Museums 2018 will take place Friday 18 - Sunday 20 May As coordinators, Museums Galleries Scotland wants to make sure that as many museums as possible benefit from the experience of taking part. Participating museums report increased profile and skills and have enjoyed the chance to try something different to attract new audiences. 2017 was the biggest Festival yet, with over 150 events across Scotland over one exciting weekend.

What do you need to know about taking part in 2018? Be ambitious but realistic: exciting events will increase your visitor figures. We want you to plan and market your event well, and we will support you in your planning if you feel like you need some help. We don’t want you to be out of pocket and MGS can help you explore additional income options, as well as offering Festival of Museums grants to Accredited museums worth between £300 and £1,500.

The Festival of Museums Fund closes on Friday 24 November

We’ve already passed on lots of information to museums at our free #FoMwebinars. If you didn’t catch these at the time, don’t worry: they’re all available on our Vimeo channel: Our website has all you need to know about taking part in Festival of Museums. Go to or contact



TRAINING Tue 24 Oct:


10am - 4.30pm

The courier’s role involves more than just ensuring the safe transit of an object. This course aims to develop practical skills, knowledge, logistics and legalities.

National Museum of Scotland

National Museums Scotland


Collections Trust & MGS



£80 - £130


£80 - £130

Bookings: Fri 27 Oct:


10am - 4pm

Spectrum is the UK collection management standard that is also used around the world. Following a consultation process in 2016/17 Collections Trust have now published version 5.0 of Spectrum. This event will explain what is new in version 5.0.

MGS, Edinburgh

Bookings: Wed 1 Nov:


10am - 4pm

Aimed at those who want to start producing touring exhibitions or hiring exhibitions. Provides basic skills and knowledge for creating and managing tour programmes.

MGS, Edinburgh

Bookings: Tue 28 Nov:


10am - 4pm

A workshop providing participants with the confi dence, skills and resources to negotiate and develop a partnership agreement for touring exhibitions.

MGS, Edinburgh


FUNDING CLOSING FRI 13 OCT MUSEUM DEVELOPMENT FUND Apply for between £5,000 to £40,000 in order to make strategic steps towards becoming more resilient organisations in line with the aims of the National Strategy.

CLOSING FRI 24 NOV FESTIVAL OF MUSEUMS FUND Organisations can apply for between £300 and £1,500 (up to 50% of the total project costs). Applicants must generate at least a further 25% of their costs from either external sources or through the event itself.



SARAH BURRY-HAYES Marketing Manager 0131 550 4133

JACQUELINE HAY Head of Strategic Marketing 0131 550 4116

CATHERINE CARTMELL @CATHERINECMGS Skills Development Manager 0131 550 4135

ALISON MATHIESON Head of Finance and Compliance 0131 550 4130

HEATHER DOHERTY @HEATHERMGS Research Co-ordinator 0131 550 4127

GREG McCRACKEN Policy & Public Affairs Manager 0131 550 4123

DAVID DRUMMOND Skills Development Manager 0131 550 4131

DEVON McHUGH @DEVMcHUGH Senior Partnerships Manager 0131 550 4113

KELLY FORBES Digital Manager 0131 550 4112

LORETTA MORDI Collections and Engagement Manager 0131 550 4144

CATRIONA GORRY Executive Assistant 0131 550 4122

JACOB O’SULLIVAN Collections and Engagement Manager 0131 550 4141



MANUS FULLERTON MGS Chair Director, Xi Engineering Consultants Ltd Chairman, Inquisitive Systems Ltd

CHARLES SLOAN OBE Conference MC Executive Chair, Gordon Highlanders Museum TRISH CAIMBEUL BOTTEN Previously: Manager Libraries and Heritage, Comhairle nan Eilean Siar


BOB DOWNIE Chief Executive, Royal Yacht Britannia Trust DIANA EASLEY Director, Montador Consulting RUTH GILL Director of Public Programmes, National Museums Scotland Professor DONNA HEDDLE Orkney and Shetland Colleges, the University of the Highlands and Islands


JOANNE ORR @JOANNEMGS Chief Executive Officer 0131 550 4114

ALISON TURNBULL @ALISONMGS Head of Research and Development 0131 550 4136

CATRIONA PHILLIPS Marketing Officer 0131 550 4110

HOLLIE WEGNER-JASZKIN Marketing Manager 0131 550 4119

HELEN RAGGETT Corporate Development Manager 0131 550 4120

HAZEL WILLS Finance and Investment Officer 0131 550 4111

ELIZABETE RANCANE Administrative Assistant 0131 550 4125

JENNIFER YOUNGSON Quality Assurance Manager 0131 550 4124

RACHAEL ROWLEY Business Services Manager 0131 550 4117 GILLIAN SIMISON @GILLIANSIMISON Investment Manager 0131 550 4115

Sir JOHN LEIGHTON Director-General, National Galleries of Scotland BILL McDONALD Managing Director (Scotland), Accenture JOHN McLEISH Chair, Scottish Tartans Authority Member, Scottish Register of Tartans Advisory Group Dr ADELE PATRICK Lifelong Learning and Creative Development Manager, Glasgow Women’s Library



MUSEUMS GALLERIES SCOTLAND Waverley Gate 2-4 Waterloo Place Edinburgh EH1 3EG T: 0131 550 4100 F: 0131 550 4139 E: | @MuseumsGalScot #MGSConf

Museums Galleries Scotland is a company limited by guarantee registered in Scotland (no. 74264) and a charity registered in Scotland (no. SC015593). Designed by Morton Ward, Printed by McAllister Litho Glasgow Ltd,


Inequalities: Bridging the Gap  
Inequalities: Bridging the Gap  

MGS conference brochure 2017