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DSM Workshop 12th - 13th December 2017


The Facilitation Rainbow AMOUNT OF INTERACTION WITH PARTICIPANTS

HIGH

SOCRATIC DIRECTION How to decide which Facilitraining style/strategy to use

FACILITATING DISCUSSION Plenty

BRAINSTORMING

TEACHING Very Little

TIME AVAILABLE High

Low PARTICIPANTS' PRESENT LEVEL OF KNOWLEDGE

High (Attitude Change)

DEMONSTRATING

(Knowledge Acquisition) Low

OWNERSHIP OF OUTCOME NEEDED

PROCESS MONITORING

Many Options

Only One Option CERTAINTY OF 'ONE BEST WAY'

To discuss

To be consulted

To be told

PRESENTING

CULTURAL EXPECTATIONS Low

High YOUR SKILL AS A FACILITATOR

LOW

HIGH © John Townsend and Paul Donovan 1997


7 Facilitraining styles/strategies RED Presenting (Low Interaction / High Contribution) The classical and often necessary style to put across information. However, as competition from the multimedia environment grows, trainers need to perform at an increasingly professional pitch in order not to be ‘zapped’ by participants! ORANGE Demonstrating (Medium to Low Interaction / High Contribution) Not as ‘one-way’ as lecturing, demonstrating involves interaction with participants in as much as they are asked to try out in some way what has been presented. YELLOW Teaching (Medium to High Interaction / Medium to High Contribution) When in the classic teaching mode, the trainer provides structured learning experiences and guides participants towards pre-determined learning objectives. He or she nevertheless allows some latitude for interpretation at an individual level. GREEN Socratic Direction (High Interaction / Low to High Contribution) This is the ‘maieutic’ method pioneered by Socrates whereby the facilitrainer asks questions and then reformulates the answers as necessary to lead participants to a desired learning outcome. The rainbow provides for a wide range of leading strategies from relatively open to relatively closed. The common element in all Socratic strategies is the high amount of interaction. It is based on the premise that people don’t argue with their own data, even when it is massaged and channelled towards a ‘hidden’ learning outcome - as long as the ‘facipulation’ is done professionally and sincerely. BLUE Facilitating Discussion (Medium to High Interaction Low to Medium Contribution) When using this style, the facilitator interacts quite often with participants to invite opinions, control the process and give own opinions (if only to provoke more discussion) INDIGO Brainstorming (Low to Medium Interaction / Low Contribution) Here the facilitator ‘conducts’ a classic brainstorming session - interacting with participants only to encourage them to give their ideas but hardly ever evaluating or adding ideas. VIOLET Process Monitoring (Low Interaction / Low Contribution) As the ‘guardian of the process’, the facilitator makes no personal contribution to the content of the discussion but occasionally regulates the flow of participants’ contributions according to a previously agreed set of process rules.


FACILITATION SESSION PLAN

MASTER FACILITATOR PROGRAMME © Master Trainer Institute

TOPIC Depending on your specific situation, it may be necessary to plan and/or deliver these 4 steps in a different order

1

Objective? What will I/we/the client accept as evidence of a successful outcome ?

....................................................................................................................................................... ....................................................................................................................................................... ....................................................................................................................................................... ....................................................................................................................................................... Format of Output?

....................................................................................................................

0000 XXX


2

Ground Rules (Behavioural/Administrative do’s and don’ts to propose to the group)

....................................................................................................................................................... ....................................................................................................................................................... ....................................................................................................................................................... .......................................................................................................................................................

4

The Discussion Question What is the issue to be discussed/resolved/brainstormed?

....................................................................................................................................................... ....................................................................................................................................................... ....................................................................................................................................................... ....................................................................................................................................................... What will I need to ask the participants before the Discussion Question in order to establish visually whether or not they agree that this is an issue to be discussed?


3

The Focus Question

....................................................................................................................................................... ....................................................................................................................................................... ....................................................................................................................................................... NB. In some cases it might be necessary to DEFINE the key concepts used (i.e. Teamwork, Leadership etc,) before asking the Discussion Question

5 -10

Proposed Process (how to organise infomation gathering/sorting/prioritising)

....................................................................................................................................................... ....................................................................................................................................................... .......................................................................................................................................................


CHECKLIST of materials needed for a typical 12 participant session (2 groups of 6) 4 Talking Walls (2 for you, 1 for each group)

6 Title clouds

1 Flip Chart for summaries/instructions/notes

Breakout rooms ?

10 Sheets Kraft paper

Refreshments ?

4 Large coloured markers

Video support ?

12 Normal markers 5 Large post-it pads (25 sheets) 100 Voting dots


richard@mastertrainer.ch

DSM Workshop booklet 12_2017  
DSM Workshop booklet 12_2017