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peace. Information Booklet

Master of Science in Conflict Management Preparing Leaders for Today’s Conflict in Challenging Environments

Kennesaw State University is a growing and progressive university in Georgia’s public system of higher education. Located on an attractive campus in suburban Atlanta, Kennesaw State University currently enrolls more than 24,000 traditional and nontraditional Bachelor’s, Master’s and Doctoral students. The thriving Atlanta metropolitan area has a rich array of museums, theaters, libraries, colleges and universities, and other resources.



Message from the Director............ 4 What is Conflict Management?...... 6 About the MSCM.............................. 7 Course of Study............................... 8 History of the MSCM....................... 9 Field Experiences............................ 10 Internship Opportunities................ 11 Certificate Options.......................... 12 Featured Alumni.............................. 13 Program Faculty.............................. 14 How to Apply.................................... 16 Financial Aid and Scholarships..... 17 770.423.6299 Frequently Asked Questions.......... 18

770) 423-6299

Welcome Director from the

experienced practitioners, you can be assured that you will get out of this degree what you put into it. For some examples of the ways that others have embraced this opportunity, read the stories shared by our alumni onflict management is a field in this booklet and on our website. filled with untapped wisdom and bright professionals WHO ARE OUR STUDENTS? seeking information that will help Our students come from every make them better at what they do. conceivable field—education, law Combining the wisdom of your exenforcement, healthcare, busiperience with the rigor of the classness, non-profits, human resource room is what the Master of Science management, government, social in Conflict Management at Kenservices, engineering, and more. nesaw State University is all about. Some of our students are already working in the conflict manageOur Master of Science in Conflict ment arena as mediators, ombudsManagement (MSCM) program ofmen, attorneys, negotiators, and fers a knowledge base and a skill set consultants. What unites all of our that helps make our graduates comstudents is a desire to see improved petitive in the 21st century. In 16 conflict management in their workmonths, you will gain a deeper unplaces, communities, and societies. derstanding of conflict as an agent Our alumni are currently making of change by exploring its root a difference in organizations such causes and processes and exploring as The Carter Center, The United evidence-based methods for interNations, The Peace Corps, local vening in conflicts. Students gain and federal law enforcement, variexperiences working collaborativeous branches of the U.S. military, ly in multidisciplinary and multiculas well as numerous schools, nontural teams to develop marketable profits, hospitals, and court systems. skills in interpersonal communication, negotiation, and mediation that help transform negative conflict into WHO ARE WE? positive peace at home, work, in the The faculty and staff who teach and community, and around the globe. work with the students are the core of the MSCM program. As director Through rigorous coursework, of this program it is my pleasure to hands-on skills clinics, internship get to know and assist students as opportunities, and mentoring from they strive to accomplish their pro-



fessional and personal goals at every stage of their journey. Like any team, each faculty and staff member has a role to play and areas of specialization. I encourage you to look through the biographies included in this booklet and reach out to us if you see something particularly interesting to you. I believe Kennesaw State has one of the most distinguished, experienced, and diverse faculty related to conflict management in the world. If you have an interest in a particular area of conflict management or peacebuilding, chances are, one of us can help you. In this field we help people through some of the most difficult periods of their lives. That is our privilege and our responsibility. Although graduate school presents its own set of challenges from starting the application to writing research papers and post-graduation career building, graduate school is extraordinarily rewarding. We look forward to hearing from you and helping you begin your journey with the Master of Science in Conflict Management program at Kennesaw State University. Regards,

Sherrill Hayes, Ph.D., MSCM Director

“What makes a successful peacemaker or conflict resolver is not a set of processes, methodologies, or tactics; it is a way of thinking, a set of values, an array of analytical and interpersonal skills, and a clear focus.” – Bernard Mayer


What is Conflict? Conflict is ubiquitous. It appears in our homes, in our schools and in our businesses. No institution is immune to the disruptive effects of conflict. Unresolved, conflict can impair productivity, drain resources and devastate lives. But does it have to be this way? Conflict Management education addresses the issues that divide our world by encouraging communication, fostering positive relationships and developing comprehensive, long-term solutions. Further, it enhances the safety and vitality of our families, communities and workplaces. Conflict management is also a set of tools and a way of thinking that can help not only prevent conflict, but effectively engage it once it arises. Conflict management education teaches the various ways people choose to react when confronted with conflict situations and the effect of those reactions on potential outcomes. Studying conflict is really about learning skills which provide the ability to respond in ways that help prevent and manage conflict by reducing ineffective responses. Conflict Management is a diverse, interdisciplinary field with corporate, non-profit, public administration, international and legal applications. The field of Conflict Management attracts students and professionals from a wide variety of backgrounds and is practiced in environments ranging from corporate boardrooms to international negotiations to family mediations. 6

For more information about the field of Conflict Managment, visit the following: Alliance for Conflict Transformation American Bar Association /dispute_resolution.html

Association for Conflict Resolution

Federal Mediation and Conciliation Service

Georgia Commission on Dispute Resolution

International Ombudsman Association

International Peace Research Association

Mediators and Everything Mediation

Peace and Collaborative Network Search for Common Ground

Humanitarian Service and Education

What is MSCM? The Master of Science in Conflict Management provides students with the knowledge and skills necessary to be effective conflict management practitioners by using a threepronged approach: balancing theory, research and practice. Students are firmly grounded in the theoretical constructs of the field in the first semester of the program. In the second and third semesters, students learn how to conduct research and apply the theories of the field to specific practice areas (interpersonal, intergroup, community, workplace/ organizational, intercultural and international arenas). In the fourth semester students select an application area in which to specialize through research or an internship.

Experiential Learning MSCM faculty members are quite

diverse in their research and practice areas, including environmental, public policy, international, courtrelated, workplace, non-profit arenas and more. Our faculty facilitate lively discussion and interaction in the classroom, and link theory to practice by using “real-life” examples of their work. Further, they involve students in projects of re-

search and practice whenever possible. Additionally, over 100 hours of applied skills-training clinics are built into the MSCM curriculum. Topics for these clinics include General Civil Mediation Training, International Mediation, Domestic Relations Mediation, Dispute Systems Design, and Cross-Cultural Conflict Resolution. These clinics provide students the opportunity to further translate theory into practice.

respective diverse backgrounds to contribute to classroom learning.

The Cohort takes one class at a time for a total of 9 credit hours each semester. For example, students complete the Conflict Theory course in 2.5 weekends, and then progress to the next course, Negotiation Theory. Classes are held every other weekend, Friday from 3:00-8:00pm and Saturday from 8:30am-3:30pm.

The Cohort Model The MSCM is a sixteen-month,

executive degree program that provides students with the knowledge and skills to manage conflict in today’s challenging environments. The program is designed for busy professionals, and offers a supportive academic environment. The MSCM program operates a cohort model, designed to host approximately twenty-five students during each sixteen-month program of study. Taking classes with the same group of students from program start to finish creates a unique and enriching learning environment. Cohort peers challenge one another and share insights from their



The 16-month program spans four academic semesters: fall, spring, summer, and fall. Close mentoring relationships between faculty members, current and former students, and the use of a cohort model create a strong community, enabling the program to achieve high graduation rates.

Semester 1:

Semester 2:

Semester 3:

CM 7210- Conflict Theory Introduces students to the foundation and theories of conflict management. Includes an interdisciplinary introduction to conflict, its sources, and major theories.

CM 7400- Conflict Management Research Methods Introduces students to quantitative and qualitative research methods used in the study of conflict. Particular emphasis placed on methods to assess conflict and evaluate interventions for specific environments.

CM 7320- Public Policy Disputes, Cross-Cultural and International Conflict Resolution Students learn to manage public disputes that occur under the glare of public scrutiny, which require greater flexibility to facilitate large-group processes and deal with media outlets. Students acquire substantive knowledge of and develop practical skills central to the resolution of intercultural and international conflict. Students examine the process of international conflict resolution through diplomatic negotiation and mediation.

CM 7220- Negotiation Theory Provides students an understanding of the fundamentals of negotiation theory through a format that includes lectures, role-plays, focused exercises, and case studies. Covered concepts include game theory, distributive and integrative bargaining, principled negotiation, psychological barriers to settlement, and negotiation ethics. CM 7230- Alternative Dispute Resolution (ADR) Continuum Provides students an understanding of the American Legal System and innovations in ADR. Familiarizes students with dispute resolution processes such as negotiation, mediation, arbitration, early neutral evaluation, and ombudspersons. Students learn the costs associated with and benefits of each process in the continuum. CM 7205- Basic Mediation Skills This skills clinic provides students the basic Civil Mediation Training approved by the Georgia Office of Dispute Resolution for mediators handling courtrelated or court-ordered cases. 8

Course of Study

CM 7310- Interpersonal, Intergroup and Community Conflict The dynamics of interpersonal and intergroup conflict with emphasis on the role of identity in conflict are examined. Students further examine the role of community dispute resolution in ADR and apply mediation skills to problems of intervention. CM 7500- Dispute Systems Design Prepares students to design, evaluCM 7315- Organization and ate, and constantly improve conflict Workplace Conflict management systems. Knowledge Examines the dynamics of orga- of research methods, data collecnizational conflict with a special tion and analysis processes, and focus on the workplace context. organizational behavior are crucial Students will sharpen the skills to these efforts. Students practice and tools they learned and ap- critical thinking and analytical writply them to problems of interven- ing skills through program design. tion in organizational disputes. CM 7600- Study of Specified ConCM 7325 or CM 7355 flict Management Environment Advanced Civil Mediation Clinic Students select a specific environor ment for application of the knowlAdvanced International Mediation edge and skills acquired through Clinic the academic and clinical components of the program. Study and CM 7335 or CM 7365 literature review of this specified Organizational Leadership environment provide the context or for the student’s field work project Humanitarian Crisis Intervention in the final semester of the program.

Semester 4: CM 7705- Advanced Applied Skills Training This 42-hour advanced skills training course is designed to enhance students’ theoretical, research, and practice skills. Students may select from various subjects. Selections change each year. This intensive course focuses on honing students’ skills in individual areas of interest. CM 7710 or CM 7715 Field Experience (Domestic or International Study Abroad). Students select a domestic or international experience for this course earlier in the year and travel in November of that year. CM 7720- Field Study and Field Work Reports Includes a field study in a specific conflict environment chosen by the students with the guidance of MSCM faculty. Students analyze conflict in the chosen environment, and, where appropriate, make policy recommendations or design and plan implementation of the intervention processes to address the conflict. Students prepare an extensive written report of this analysis, accompanied by an annotated bibliography. Students planning to pursue further graduate studies at the Ph.D. level are encouraged to perform an in-depth research project as opposed to an internship.

History of


Kennesaw State University began an undergraduate certificate program in Alternative Dispute Resolution (ADR) in 1997, offering students the opportunity to develop a multi-disciplinary skill set in ADR procedures (Negotiation, Facilitation, Mediation, Shuttle Diplomacy and Arbitration).

its first Cohort of students in 2001.

In the decade since, the MSCM has experienced remarkable growth and has developed a reputation for producing quality graduates in the field.

While the program continues to evolve and improve, the core quality of providing each Cohort foRecognizing the need for more cused attention from highly creconflict management and alterna- dentialed faculty remains the same. tive dispute resolution training among practicing attorneys, court The MSCM program has a reputaprofessionals, human resources, tion both nationally and internationlegal affairs staff of large busi- ally. Our graduates hold positions nesses and corporations, and oth- as practitioners, teachers, and reer professionals, in 1999, KSU searchers within organizations that proposed a Master’s program to contribute to the successful resoluthe Board of Regents in this rela- tion of conflict from local courts tively new area of graduate study. to the United Nations, and many places in between. In addition to By fall 2000, the MSCM program speaking frequently at internawas introduced, under the leadership tional conferences and publishing of Helen S. Ridley and Ansley Boyd in a wide variety of journals, our Barton, as a unique program in Geor- faculty lends their practical expergia, and one of only two similar pro- tise to the development and evalugrams in the southeast United States ation of alternative dispute resoluat the time. The MSCM graduated tion programs at home and abroad. 9

Domestic and International

FieldExperiences Where do you want to go?


SCM students are afforded the opportunity to gain firsthand experience in conflict work in either a domestic or international setting through the Field Experience course in the final semester. Domestic options for this trip provide the opportunity to travel to a conference, training, or cross-cultural experience. Domestic options in the past have included attending the Association for Conflict Resolution Conference, the American Bar Association Section on Dispute Resolution Conference, visiting conflict management offices in Washington, D.C., and Ombuds training.


International options in the past have included visiting the UN School for Peace in Costa Rica, attending classes at the European Peace Institute in Stadtschlaining, Austria, a cross-cultural trip to Egypt, an ADR focused trip to Barbados, a study of the Middle East conflict in Israel and the West Bank, and studying “The Troubles” in Ireland and Northern Ireland. Details regarding trip options for each Cohort are made available during the second semester of the program. The domestic options are generally 4-5 days, and the international trips are generally 7-10 days.

“It was amazing to finally be there...This place that we had only read about or seen on TV. Our trip to Jerusalem was where culture and education met real life experience, and I can’t think of a better way to have finished out our program.” Patrick Shaver, Alumnus MSCM Cohort X Study Abroad to Israel and West Bank

Strengthen Your Resume with Internships A hallmark of the MSCM program is the field study students perform during the final semester. This experience, which affords students the opportunity to apply the skills and knowledge gained over the course of the program to a specific conflict environment, prepares them to face the challenges of our complex global environment. Students are able to choose an area of the field in which to research or perform an internship, based on their unique interests in the field and their professional goals.

Previous Internship Locations Previous Research/Projects: The Equal Employment Opportunity Commission American Arbitration Association Atlanta Ombusman Program Carroll County Mediation Center

Faith-Based Encounter Programs as a New Model for Track Three Peace Building Prevention of Post-Traumatic Stress Syndrome in Returning Soldiers Ivory Coast Post Conflict Reconstruction

Health Care Ethics Consortium of Georgia (HCECG)

Concessionary Bargaining

The Nakwatsvewat Institute, Arizona

The Rights of Sexual Minorities in South Africa

The Carter Center

Community Trauma Healing in Transcultural Settings

Mediators Beyond Borders The United Nations Ombuds Office United Nations CIFAL/Institute of Training and Research Office

Investigation of Use of Restorative Justice Concepts in Juvenile Justice and Identification of Best Practices Development of a Victim-Offender Mediation Program for a Northwest Georgia County


Launch your



SCM graduates have applied their learning to a variety of professional pursuits, with many enhancing or expanding their areas of responsibility within management, human resources, or education; while others have undertaken new career directions as mediators, facilitators, ombudsmen, leaders of faith communities, and patient care advo-

cates. Alumni feedback suggests the MSCM curriculum is well-suited to a range of domestic and international positions across the corporate, non-profit, and public sectors.

ditionally, many of our graduates say that the personal development they achieve over the course of the MSCM is just as beneficial as the professional development received. The MSCM program proThe opportunities are virtually lim- duces well-informed, insightful itless for leveraging the MSCM and reflective citizens to lead in degree for use in whatever your today’s challenging environments. chosen profession may be. Ad-

Leverage Your Career with Embedded Certificates The Justice and Organizations Certificate...

provides students additional specialist training in skills related to organization conflict management and dispute resolution to prepare students to work in court systems as well as public, private, non-profit sectors.

The International Conflict Management Certificate...

provides additional knowledge and skills development to prepare students to work effectively in non-governmental organizations (NGOs) and international corporate settings.


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Career Possibilities with MSCM Mediator, Equal Employment Opportunity Commission Ombudsman, Georgia State University Resolution Expediter, The Home Depot Corporation Case Manager, American Arbitration Association Educational Program Specialist, Center for Disease Control Victim Services Coordinator, Clayton County District Attorney’s Office Assistant Coordinator, St. John Emergency Homeless Shelter Counselor, Forrest General Hospital Director of Risk Management, St. Joseph’s Health System Chief Legal Officer, Erlanger Health Systems Sr. Director of Investigations, Fraud & Abuse, Wellpoint Inc. of Georgia Elections Project Officer, United Nations Development Programme, Zambia Humanitarian Affairs Coordinator, The United Nations Behavior Detection Analyst, U.S. Department of Transportation Professor, Environmental Dispute Resolution Conflict Manager, United World Solutions Consul General Executive Director, Recovery Outfitters, Inc. Consultant, Global Business Development Coordinator Disaster Relief Coordinator, American Red Cross Project Coordinator for the Americas Program, The Carter Center

Josh Lee Floyd, Cohort X

Featured Alumni

When I first discovered the MSCM program, I was excited to learn how the curriculum is similar to studying law. I wanted the skill set of an attorney, but I did not feel that law school was the best option for me. The MSCM program proved to be the right choice.

Since the program is cohort style, it forces you to confront conflict on a weekly basis with your fellow classmates. It was surprising to see how much each of us grew over the short time we had together. Conflict is inevitable, and once you spend a considerable amount time with the same classmates you will see how true that statement can be.

I found myself learning some of the same concepts as my friends who were in law school—negotiation, facilitation, and mediation just to name a few. However, the focus was more on the alternatives to court and how to resolve conflict without the use of legal bureaucracies.

The trip we took for field study was one of the most unforgettable times of my life. My cohort was fortunate enough to travel to Ireland and Northern Ireland to study international conflict resolution. The lessons I learned and memories we created will never fade away.

Nancy Brockway, Cohort XI

The use of a field experience or internship was priceless. Once I found my internship opportunity, I found my career. Using my internship experience, I gained employment within the first six months of graduation in the exact field of work I desired—healthcare. This degree helped forge a path in my professional career that I could not have achieved otherwise. The degree also improved my personal life, as it equipped me with the tools needed to effectively resolve conflict with anyone, anywhere. I can honestly say the MSCM program completely changed my life. My only objection is that the program didn’t last longer.

For more testimonials:

or Society, served as a guest reviewer for Conflict Resolution Quarterly, and was the MSCM Student of the Year (2010-2011).

Nancy completed the MSCM program in 2011. She conducted an extensive field study research project that explored faith-based encounter programs with Israeli, Palestinian and American pre-teens as a new model for track three peace building. During her time as a student, Brock way received the KSU Foundation Fellows Scholarship, was a member of the Golden Key Hon-

USA, a nonprofit education for peace organization that works with families from Jewish, Christian and Muslim religious communities in the United States and the Jerusalem area, Brockway is currently the Chief including Ramallah and Bethlehem. Emergency Services Officer for the American Red Cross in Georgia. She has served on a number of disaster relief assignments around the country, including Director of the Red Cross relief operation for the World Trade Center Operation in New Jersey after 9-11 and Hurricane Katrina Relief Operations in GA in 2005. Additionally, she is the co-founder and vice president of Kids4Peace 13

Director, MSCM Program

community partnerships focused on developing conflict resolution programs; sports as a peacebuilding tool; and creating humanitarian space for refugee resettlement.

Dr. Sherrill Hayes (Ph.D., Newcastle University; M.S. & B.S. University of North Carolina at Greensboro) is an educator, researcher, and practitioner working in conflict management since 1999. He has published research, received grants, and taught classes related to: domestic and international family conflict resolution practice and policy; university-

Dr. Hayes has worked as a family and child custody mediator in the UK and US, has designed and evaluated conflict resolution programs for governments and non-profits, and delivered trainings to a wide array of businesses, nonprofits, and professionals. He is past editor of “The Peacemaker” (Dispute Resolution Section of the North Carolina Bar Association), a member of the Association of Family and Conciliation Courts, and the Association for Conflict Resolution.


Dr. Sherrill Hayes,


practices for mediation training, and the use of facilitated dialogues for public decision making. She is a registered civil and domestic reProfessor of lations trainer in the state of GeorConflict gia, and recognized as an Advanced Management Practitioner by the International Association for Conflict Resolution. Susan earned her Ph.D. in Public Policy from Indiana UniverDr. Susan Raines, is a Professor at sity and her M.A. in Political SciKSU and Editor-in-Chief of Conence from the University of Idaho. flict Resolution Quarterly. In addition to her teaching and research she has mediated more than 10,000 civil and domestic disputes; she trains mediators in Georgia and around the world; she has designed and evaluated Alternative Dispute Resolution (ADR) programs for numerous U.S. state and federal agencies, trained United Nations employees on cross-cultural conflict resolution, regularly facilitates public meetings, and leads negotiated rule makDr. Susan Raines, ing processes. Her research includes Professor of investigations into the usefulness of Conflict Management various mediation techniques, best

Dr. Susan Raines,

“What unites all of our students is a desire to see improved conflict management in their workplaces, communities, and societies. “

Dr. Timothy Hedeen,

Professor of Conflict Management

Timothy Hedeen is Professor of Conflict Management at Kennesaw State University. He provides mediation services through court and private programs, delivers trainings in the areas of conflict resolution and communication, facilitates group and public policy decision

Dr. Heather Pincock,

Assistant Professor of Conflict Management Dr. Heather Pincock is an Assistant Professor of Conflict Management at KSU. Her research is broadly concerned with theories of democracy and citizenship, and her work exam-

Dr. Paul Story, Assistant Professor of Psychology and Conflict Management

Dr. Paul Story earned his Ph.D. in experimental (social) psychology, with a minor in industrial organizational psychology, from Virginia Commonwealth University. There he developed a passion for teaching and decided to pursue a graduate degree in psychology. His phi-

making and planning, and conducts research and evaluation on dispute resolution and justice policy. He serves on the editorial boards of Conflict Resolution Quarterly and Family Court Review, as associates liaison to the Section Council of the ABA Section of Dispute Resolution, and is a past chair of the Board of Directors of the National Association for Community Mediation. He is a senior consultant to the Consortium for Appropriate Dispute Resolution in Special Education and an appointed member of the Georgia Supreme Court’s Commission on Dispute Resolution. ines how both citizens and the state seek to manage everyday conflicts in ways that conform to, reinforce, and challenge democratic values of autonomy, equality, and community. Heather earned her Ph.D. in Political Science at the Maxwell School, Syracuse University and was an associate of Maxwell’s Program for Advancement on Research in Conflict and Collaboration (PARCC). In 2008-2009 she was a doctoral fellow at the Program on Negotiation at Harvard Law School.

“Course assignments seek to blend methodological rigor with practical relevance. we endeavor to prepare our graduates to be thoughtful, competent, and conscientious practitioners of conflict and conflict intervention.” Dr. Timothy Hedeen, Professor of Conflict Management

Heather has also practiced as a mediator, facilitator and trainer. She has served as the coordinator of PARCC’s Conflict Management Center, as a volunteer mediator at New Justice Conflict Resolution Services in Syracuse NY, and as a facilitator with Alternatives to Violence Program (AVP) delivering non-violence workshops to inmates and outside volunteers inside New York State prisons.

mentally responsible decisions, like protecting local watersheds or increasing recycling behavior. In order to improve student learning, Dr. Story has also studied how being either intrinsically or extrinsically motivated affects exDr. Story’s career has focused on pectations of success and the fresolving real world problems by quency of self-reinforcing behaviors. applying psychological theories. For example, he has investigated how different environments unconsciously prime motivational goals, altering performance based on perceived ability. Additionally, Dr. Story has examined what motivates residents to make environlosophy as a teacher is to inspire students to learn and provide them with the skills necessary for critical thinking and research, such as the ability to use strong inference to develop alternative hypotheses.


How to Apply 1. Transcripts:

Official transcripts for all undergraduate and graduate courses must be submitted. This must include an official transcript for a baccalaureate degree from an accredited college or university.

Graduates holding a baccalaureate degree from colleges or universities accredited in a manner accepted by Kennesaw State Applicants must submit an offiUniversity may apply for admis- cial score report from the General sion to the Graduate College. Test of the Graduate Record Exam (GRE), the Graduate ManageTo be considered for admission to ment Admissions Test (GMAT), the MSCM program, applicants or the Law School Admission Test must complete the electronic Ap- (LSAT). Test requirements may be plication for Graduate Admission waived for applicants who already ( hold an advanced degree. admissions). There is a $60 nonrefundable application fee. This fee can be paid by credit card after you have completed the application. A letter stating your interest in and goals for the MSCM as well as the potential use for the degree is required. The letter should demonstrate why you are a good candidate for the MSCM program.

2. Test Scores:

3. Letter of Intent:

4. A Current Resume 5. Recommendations:

Two letters of recommendation from professional or academic sources are required. Ideally the letters should be from employers, supervisors, or professors familiar with your abilities. The letters should verify your ability to complete graduate level work and your potential for excellence in the field of conflict management.


International Student Requirements

In addition to the documents listed above, International Students must submit transcript evaluations for all non-US colleges and universities and official TOEFL or IELTS scores. Documents required by US immigration laws, such as the sponsor affidavit, are not required as part of the application process but must be submitted before the student may enroll or attend courses. For more information, visit All students are required to satisfy immunization requirements for measles, mumps, and rubella (MMR) before registering for courses. The Board of Regents of the University System of Georgia has instituted this policy in order to minimize potential outbreaks of measles, mumps, and rubella on college campuses. Exemption categories are available for circumstances regarding medical conditions or religious convictions. Proof of immunization must be submitted to: KSU Health Clinic 1000 Chastain Road House #52 Kennesaw, GA 30144-5591 Mailstop #5200

Financial Aid and

The majority of MSCM students receive some sort of financial aid, whether through private scholarships, federal student loans, or Graduate Research Assistant (GRA) positions. Federal financial aid is available to all U.S. citizens and international students holding a green card. We recommend that all eligible students complete a FAFSA (Free Application for Federal Student Aid) when applying to the program. The FAFSA application is available online at


Most graduate students are eligible for federal subsidized or unsubsidized loans and for Graduate Plus loans. For more information, contact our Office of Student Financial Aid at 770-423-6074.

GRA Positions


Clendenin Graduate Fellows

We strongly encourage all incoming students to consider applying for KSU’s Clendenin Graduate Fellows Program. The Program seeks to attract outstanding individuals interested in earning a master’s or doctoral degree with financial awards of $3,000 - $15,000. Potential Fellows must show leadership, a past record of academic achievement, and the ability to bring distinctive characteristics to KSU. More information is available at

Peace Corps Fellows/USA Program

The MSCM is proud to be a partner in the Peace Corps Fellows/USA Program. All returned Peace Corps Volunteers (RPCVs) who satisfactorily complete their service have lifetime eligibility for Fellows/USA. Fellows who enroll in the MSCM program are eligible to receive a Graduate Research Assistantship position (which includes tuition remission and a living stipend).

The MSCM program offers several GRA positions for the fall and spring semesters of the program. GRA positions require students to work 1013 hours per week with a supervising faculty member on a research project. GRAs receive a reduced tuition rate and a monthly stipend. Please contact the MSCM Administrative Director for further details. For questions concerning eligibility and requirements, please contact:

Scholarship searches are a

highly individual endeavor. KSU offers numerous need-based and merit-based scholarships.You may wish to visit the following websites to begin your search: Kennesaw State University Federal Student Aid Fastweb Peterson’s Council of Graduate Schools PCDN Network Davis-Putter Scholarship Jack Kent Cooke Foundation John Gyles Education Award

Peace Corps Fellows/USA Phone: 800.424.8580 ext. 1440 Email: 17

Frequently Asked applications completed by March 1 receive priority consideration for admission.

What is the workload/time commitment?

How long does it take to complete the MSCM degree? 16 months.

When is your application deadline?

The application deadline is March 1. You may still submit an application after that date, but

MSCM Cohort XI Representing over 15 languages and over 20 academic and professional backgrounds, Cohort XI students typify the diversity within the MSCM Cohort Model.


Because this is an accelerated 16-month program, we suggest that students clear their calendars (other than work & family commitments) for the duration of the program. The program is intense, but manageable with a typical 40-50 hour work week.

What is the average student like?

We take great pride in the fact that our Cohorts are quite diverse, which creates a uniquely enriching learning environment. Approximately 20 – 25% of each Cohort is made up of international students; Student ages and experiences range from recent undergraduates to seasoned professionals with 20 or more years of professional experience. Most of our students come to us with some previous career experience upon which they can build with the MSCM degree. While our students range in age between 24-70, our mean average age is typically 37-41.

Can I work full time and still make progress in the program?

Yes; this is an “executive-style” program. Classes are offered on alternating weekends and the

majority of our students are also employed full-time.

What are your students’ educational/ career backgrounds?

As conflict management is an interdisciplinary field, our students come from a variety of backgrounds: Criminal Justice, Psychology/ Counseling, Business, Law, Healthcare, Education, Fine Arts, Marketing, Public Relations, International Affairs, Public Policy, Finance, Human Resources, and more.

What options or tracks/concentrations are in your program?

The MSCM program is a “generalist” program and is flexible for whatever your interests are—whether using your skills in interpersonal, family, workplace/ organizational, international or intercultural settings. All case studies and research can be focused around whatever area of the field is of most interest to you. Additionally, our dedicated faculty will work closely with you to help identify and attain your goals.

Do you have career placement assistance?

In addition to our faculty, we have a Career Services Center, whose staff are extremely familiar with the field and will help you in planning a career. We provide numerous networking opportunities for both students and graduates of the program, and we maintain a

Questions LinkedIn page with job postings for those interested.

Do you have any graduate student support groups, associations, or professional societies?

Membership in the Association for Conflict Resolution is included in the price of tuition. We have an active MSCM alumni association that meets regularly. Our graduates belong to a number of professional organizations, which vary depending on individual areas of interest.

Are there internships involved?

There is a field work requirement in your final semester—these internships may take any number of forms, depending on specific student interests.

Is an internship required? What if I want to conduct research?

If pursuing doctoral level work after completing the MSCM is of interest to you, our faculty will work with you to guide your final semester research project instead of completing an internship.

Reginald Williams, Cohort VIII President, Xepus Holdings, LLC.

“I am using my skills to help young men learn life-long skills in conflict management that will aid in their recovery and in finding healing and peace in their lives.” Will this program help me if I want to continue on for a doctoral degree?

Many MSCM graduates have gone on to pursue a doctoral degree. Some fields (i.e. counseling and psychology) have specific graduate degree requirements. Discuss plans for a doctoral degree with the Administrative Director or Director prior to enrollment.

What are your graduates doing now? Where do they work?

In court systems, human resources management offices, as private consultants, with international NGOs, domestic non-profit organizations, corporate offices, healthcare organizations, in academia, etc. Our graduates are very diverse in their interests, and their places of employment are just as varied. Refer back to page 12 for more examples.

Kimberly Castro Owens, Cohort VII Executive Director, Metropolitan Serenity House (MASH)

What are the highlights of this program? Why is it special?

Learning effective skills to analyze and intervene in conflict situations is a highly useful skill set. The MSCM is balanced in covering research, theory and practice. With over 100 hours of skills clinics, you will have opportunities to work one-on-one with professionals in the field who will help coach you in transferring theory to practice. Additionally, we offer an accelerated 16-month program, classes every other weekend, books and classroom materials, catered meals on class weekends, membership in a professional organization, participation in a domestic professional conference or an international study abroad option, and personalized attention from experienced faculty members with “real-world experience.”

“The MSCM program allowed me to expand my options in the field of conflict management and dispute resolution. Not only does my firm offer mediation services, but also facilitation and conflict assessment, which were not options prior to the program.” 19

The Master of Science in Conflict Management Preparing Leaders for Today’s Challenging Environments Master of Science in Conflict Management Department of Political Science and International Affairs Kennesaw State University 1000 Chastain Rd. MD 2205 SO Bldg. 22 Rm. 5030A Kennesaw, GA 30144

MSCM Information Packet  

Conflict Management education addresses the issues that divide our world by encouraging communication, fostering positive relationships and...

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