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oday’s tenants are more discerning than ever when evaluating office space, and for good reason, given the high cost of construction and the enhanced complexity of designing a workspace today. Clients are scrutinizing the entire experience, from the moment they pull into the parking structure to the amount of natural light in a conference room.
MADDIE LEVAND
RANDY HOOVER
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Northeast Ohio’s market for Class A and trophy space has never been more competitive, and so it is critical to understand that even the smallest details can have major impacts. Typically, tenants will first seek out major requirements, such as location, flexibility in floor plan configuration, modern HVAC systems and reliable high-speed internet. Then they’ll seek out amenities that support employee recruitment and wellbeing, whether they be in the building itself or in the surrounding neighborhood. Once these have been established, what decisionmaking factors are left? Consider the overlooked details that communicate dedication to a quality property or impart a sense of confidence in the burgeoning relationship between tenant and landlord. Smaller,
human-scale experiences are memorable, such as a clean and modern restroom, window shades in working order and a space that is completely vacated of a previous tenant’s clutter or signage. None of these are particularly flashy line items to submit in a budget request, but package them altogether and they make a convincing case for return on investment. It’s difficult to get an ideal image out of your head. That’s why spaces that easily facilitate the vision of a perfect working environment are so compelling. Landlords have received positive feedback for building out spec suites or removing interior partitions to show how wide and bright a space can truly be. This kind of lasting impact makes the value of an investment apparent, allowing a space to overcome compro-
Properties | July 2026