Issuu on Google+

A comprehensive listing of motorcoach charter and tour equipment, tour operator programs, travel industry resources and motorcoach industry services.

29th Annual Edition 2012 National Motorcoach Directory motorcoach.com


2

2012 National Motorcoach Directory


Table of Contents About the Network National Motorcoach Network .........................6 Welcome Message..........................................4 International ElboBus Trailways Europe ............................12 Canada Great Canadian Trailways .............................13 The West Arrow Stage Lines.........................................15 Go West Adventures .....................................14 Sun Valley Express, Inc. ...............................19

The Northeast Golden Touch Transportation ........................25 Lenzner Coach Lines ....................................28 Ononadaga Coach Corp. ..............................26 The South Abbott Trailways ............................................31 Annett Bus Lines ...........................................17 Blue Grass Tours, Inc....................................22 Dynamic Tours & Transportation,Inc. ............18 Winn Transportation ......................................32 Tour Operator Trieloff Tours ......................................................34

Southwest Cowtown Bus Charters .................................29 First Class Tours............................................30

Travel Resources Travel Industry...................................................35

Pacific Nothwest Hesselgrave International..............................33

Vendor Resources Vendors .............................................................44

The Midwest Arrow Stage Lines.........................................24 Econoway-Overland Motor Coach, Inc. ........20 Lakefront Lines, Inc.......................................27 Windstar Lines...............................................21 The Mid-Atlantic Bill Rohrbaugh’s Charter Service, Inc. ..........23 New England Peter Pan Bus Lines .....................................16

Charter Information 20 Consumer Tips...............................................9 Charter Request Form ........................................7 Motorcoach Seating Chart ..................................8 North America Highway Map.......................10-11 Advertisers Index Byways Magazine ...............................................5 Pigeon Forge Tourism.........................................2

©2012 National Motorcoach Network

2012 National Motorcoach Directory

3


Welcome to the 29th Annual National Motorcoach Directory

W

e are pleased to provide the 29th edition of the National Motorcoach Directory, a comprehensive listing of quality motorcoach equipment and services. The directory has been published continuously since 1983. In addition, the directory contains a listing of travel industry and related information, and information on new coach manufacturing and used motorcoach sales.

Safety, Quality, Service

For nearly 30 years the National Motorcoach Network has been promoting Safety, Quality and Service on Energy Efficient Vehicles. Those values are now incorporated into a version of our logo.

National Reservation Center

In addition to providing direct access to quality motorcoach companies, the National Reservation Center is now in its 15th year of operation. If the carriers listed in this directory are unable to help in the markets not served in this publication, we invite you to visit http://ww.motorcoach.com on the internet and submit your request for service. We can usually help in most North American cities, with a no obligation written quote provided within 24-48 hours.

4

Please note that we require all charter requests be in writing, either through our on-line form, or by fax to 540.477.3858. We require written requests because it is simply too easy to transpose a telephone or fax number, or incorrectly write down an email address. Given that each quote is an individual request that must be researched before a formal quote is offered, our goal is to provide the carrier with the best information available for departure and return times, and daily itinerary.

Thanks to Our Customers

We want to thank our customers who have used our services during the past 30 years. From quote to booking to service provided by quality carriers has been our goal since day one. Thanks again for taking the time to use this directory, and we look forward to serving your needs again this year.

2012 National Motorcoach Directory


Byways Magazine Features North America’s leading travel destinations along the highways and byways of the USA and Canada. Byways was selected for the Travel Industry’s Top Marketing Award in 1984, and is still going strong nearly 30 years later. We created a novel idea, to promote the travel destinations along the highways and byways of North America. Now there is both a Turn-Key edition available to tour operators, travel agencies and the trade, and a consumer APP edition available for iPad readers in Newsstand in the iTunes App Store. Click here to view.

Advertisers:

Receive a free Apple 16GB WIFI iPad 2 with every Byways contract. Reserve a 3x full page ad, 4x 1/2 page ad or 6x 1/3 page ad and you’ll have the hottest marketing tool of the year working for you. We Fed Ex out iPads to every contract advertiser without delay. To learn more, email byways@motorcoach.com or call 800-469-0062. Additional details are available at http://bywaysmagazine.com.

Byways is targeted at the following:

• 4,000 Group Tour Planners • 15,000 Travel Agencies Byways targeted marketing is the most cost-effective advertising in the group tour industry.

Byways Digital Advertising http://bywaysmagazine.com 800-469-0062 2012 National Motorcoach Directory

5


National Motorcoach Network

T

he National Motorcoach Network is one of North America’s largest motorcoach marketing networks. Founded in 1983, the National Motorcoach Network has been providing innovative marketing programs to the industry and its customers for nearly 30 years. Through the National Motorcoach Directory and the National Reservation Center (NRC), the National Motorcoach Network provides quotations for charter service in every market in North America.

Quality Service

National Motorcoach Network affiliates operate some of the most modern equipment in the motorcoach industry. They offer the quality and excellent service customers expect from a motorcoach charter and tour operator. National Motorcoach Network charters are provided with professional drivers who have commercial driving experience to ensure a safe, enjoyable trip.

Consumer Tips

The National Motorcoach Network’s 20 Consumer Protection Tips for Chartering a Motorcoach has been one of the most reproduced documents in the travel industry. It is used by schools, churches, businesses and corporations, and others to ensure a quality experience for their groups. See page 9.

National Reservation Center (NRC)

The National Motorcoach Directory is supplemented with the on-line National Reservation Center (NRC) at www.motorcoach.com. The National Motorcoach Directory provides a wealth of contact information for all of your research needs. However, if you prefer to use the easy on-line quote system, point your browser to motorcoach.com, complete the on-line Reservation Request Form and you will have a complete, written quote back to you usually within 24-48 hours.

T

he National Motorcoach Network invites motorcoach operators and tour operators with an interest in marketing and networking with fellow motorcoach carriers and tour operators to participate in Network programs. The $395.00 annual cost of membership includes a full-page listing in this National Motorcoach Directory, and an additional listing at www.motorcoach.com.

In addition, Network Operator members benefit by receiving first option on quotes through the National Reservation Center. By networking with motorcoach charter operators who own in excess of 1,000 motorcoaches, members can build lasting relationships with motorcoach operators who have an interest in marketing and building their individual companies.

motorcoach.com

National Reservation Center 888.733.5287 (888.SeekBus) 540.477.3323 540.477.3858 Fax National Motorcoach Network, Inc. 42 Cabin Hill Lane Mount Jackson, VA 22842

6

2012 National Motorcoach Directory


Organization Contact Address City Phone Today’s Date E-mail Address Trip Origin Trip Destination Start Date

Charter Request Form Fax

Zip

Address,

City,

State

Address,

City, End Date

State

Number of Passengers

Day 1 (date) Travel Day 2 (date) Travel Day 3 (date) Travel Day 4 (date) Travel Day 5 (date) Travel Day 6 (date) Travel Day 7 (date) Travel Day 8 (date) Travel Day 9 (date) Travel Day 10 (date) Travel

State

Number of Motorcoaches Daily Itinerary - Please include daily times for all days Example: Depart 9:00am hotel to stadium; 5:00pm depart to hotel

Equipment Options *Video

*Restroom

Important Note: To receive a quote within 24-48 hours, complete and fax this form to the National Reservation Center at 540-477-3858. Or Fax to the individual motorcoach carrier listed in this National Motorcoach Directory. An On-line version of this form is available at http://www.motorcoach.com/nrcquote.html

2012 National Motorcoach Directory

7


Sample Motorcoach Seating Chart

47 Seats

55 Seats

8

2012 National Motorcoach Directory


20 Consumer Protection Tips For Chartering a Motorcoach© THE BASICS . . . 1. How long has the carrier been in business? The longer it has offered charter coach service, the better.

8. How old is the equipment? The newer the motorcoach (not more than 10 years old), generally the fewer problems.

2. Request the company’s DOT number, required to operate legally. Use the number to check the carrier’s safety rating.

9. Is the carrier a full service company? Does it have its own maintenance facilities? Can they arrange tours or other special services?

3. What is the carrier’s USDOT Safety Rating? The highest possible rating is Satisfactory. It’s easy to find a carrier’s rating on the Internet: http://www.safersys.org. Search by company name, USDOT number, or MC number. Never charter from a company with an unsatisfactory rating.

YOUR NEEDS . . . 10. For an accurate quote on your trip, provide the carrier with a detailed itinerary.

4. Ask the carrier to supply a Certificate of Insurance, showing its levels of insurance and effective policy dates. The accepted levels call for $5 million combined, singlelimit liability coverage. 5. Ask for references. Never charter from a company not willing to provide references. 6. What is the size of the carrier’s fleet? Fleet size provides a gauge to the operator’s ability to supply alternate vehicles if needed and insight into the carrier’s success. 7. Personally inspect the carrier’s office, garage facilities and motorcoach equipment. You can tell alot about a company just by looking.

11. Does your group have special needs, i.e., a video system, beverage galley, handicapped access or other equipment? 12. Ask if video coaches are available. You can view educational videos, movies or sports videos. 13. Is the carrier legally licensed to show motionpictures en route? Only carriers licensed by the Motion Picture Association of America may legally show copyrighted movies. Films rented from a video store are not licensed for public viewing. 14. Be a smart shopper! Make sure careful consideration of these consumer tips is balanced against cost. A decision based solely on price may not be the best value. 15. Ask who pays for the driver’s room. Is it included in the charter cost? Also specify if the driver must stay in the same hotel as your group. 2012 National Motorcoach Directory

16. Determine the carrier’s policy for extra mileage costs above the contracted amount. Find out the carrier’s policy concerning “overage miles” before you select a carrier -not when you get an inflated bill after you return! SAFETY ISSUES . . . 17. Ask if the company adheres to DOT driver regulations which limit the number of hours a driver can work. A driver is limited to 10 hours of actual driving time. If your itinerary exceeds this limit, how will the carrier handle your group’s needs? 18. What procedures are followed for on-the-road emergencies? The carrier should have access to a nationwide reciprocal maintenance agreement, assuring you of prompt servicing of equipment in all regions of the USA. 19. Ask if the company has a formal Drug and Alcohol Program. Specify that your carrier supply a copy of their written drug and alcohol policy statement. Never charter from a carrier that does not strongly enforce a drug and alcohol-free workplace. 20. Request a list of current, qualified drivers who have a commercial driver’s license, a DOT driver’s file, a current DOT physical examination, and an approved Medical Examiner’s Card.

9


10

2012 National Motorcoach Directory


North America Highway Map

2012 National Motorcoach Directory

11


Europe

ElboBus Trailways Europe

12

Headquarters P.O. Box 39 8140 AA Heino Netherlands +31 572 391439 +31 572 391010 Telefax info@CoachEurope.com www.ElboBus.com www.CoachEurope.com Key Personnel Karin Smit Olga Strijker Esther Verschut Motorcoach Equipment 03 72-Passenger Setra Coaches 01 63-Passenger Setra Coach 01 63-Passenger Mercedes Coach 01 58-Passenger Setra Coach 04 52-Passenger Setra Basic Coaches (no facilities) 04 50-Passenger Mercedes Coaches 08 38/42-Passenger International School buses (domestic use only) Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, bar, video/DVD system.

Travel & Tour Services Charter Coach Service International Tour Planning (Europe) Airport Transfers Local Sightseeing Gateway Cities/States Holland: Amsterdam (Schiphol), Rotterdam Airport, Maastricht-Aachen Airport, Eindhoven Airport Germany: Dusseldorf Airport, Cologne Airport, Dortmund Airport, Hannover Airport and Frankfurt Airport For long distance tours,we also pick up at London: Heathrow and Gatwick and at Paris: Charles de Gaulle Operating Authority Operating Authority from the Dutch ministry for traffic and transportation. Registration Number: OV 000452

ElboBus Trailways Europe provides personalized services for local or long distance charters and tours in Europe. We offer professionally trained, uniformed and English-speaking drivers, and competitive pricing. Elbo Tours was founded in 1946.

2012 National Motorcoach Directory


Great Canadian Trailways

Motorcoach Equipment 06 MCI J-Model Coaches 02 Setra S417 Coaches 38 Prevost H345 Coaches 03 36-Passenger ABC 3035 Coaches 01 VIP Limo Coach

Drivers Our award-winning drivers are the best in the business, dressed in their red jackets and tie, conducting themselves in a professional and courteous manner. They consistently go the extra mile to make your trip the best it can be, always keeping your safety and comfort their number one priority. Travel & Tour Services Charter Coach Service Tour Planning Airport Transfers Local Sightseeing Corporate/VIP Services Convention Shuttles Gateway Cities/Region Southern Ontario Toronto, ON Detroit, MI Buffalo, NY

Coach Amenities Our coaches feature climate control, public address system, reclining seats, large tinted panoramic windows, reading lamps, magazine nets, window shades, lavatory, DVD video systems, AM-FM stereo & CD players, front kneeling feature, GPS. Select coaches feature card tables, electrical outlets and WiFi.

Operating Authority DOT 674030, with authority to operate throughout Canada, plus the 48 contiguous United States, and Alaska. Great Canadian Trailways is a full-service provider. Our spectacular coaches feature hand-painted murals and colourful vinyl graphics dedicated to Canada, and attract attention wherever they go.

2012 National Motorcoach Directory

Canada

Headquarters 353 Manitou Drive Kitchener, ON N2C 1L5 519.896.8687 519.896.2373 Fax 800.461.8687 doug@greatcanadiancoaches.com www.GreatCanadianCoaches.com Key Personnel Doug Wilson, Manager of Coach Operations Lise Anne Janis, Director of Sales Lynn Brown, Charter Sales

13


Go West Adventures Headquarters P.O. Box 882319 Los Angeles, CA 90009 310.216.2522 310.216.2638 Fax gowestadventures@aol.com www.gowestadventures.com

Services Provided Charter Coach Service Local Sightseeing Airport Transfers Convention Shuttles Driver/Guide Services

Key Personnel Mike Waltenspuel, President

Gateway Cities Los Angeles, CA San Francisco, CA Las Vegas, NV San Diego, CA Phoenix, AZ

California

Motorcoach Equipment 03 57-Passenger T2145 Van Hool Motorcoaches 04 49-Passenger T2140 Van Hool Motorcoaches 08 24-Passenger Krystal Mini Buses 02 14-Passenger Ford Vans 02 14-Passenger Mercedes Sprinter

14

Coach Amenities Coaches feature air-conditioning, public address system, reclining seats, tinted windows, reading lamps and lavatories, AM/FM stereo/cassette. Certain vehicles available with video systems. Ask for details.

Operating Authority ICC-MC-3071144 and State PUC 6068-A with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada.

Established in 1992, we are a quality charter company offering driver/guide and charter services throughout the 48 contiguous United States and Canada. The safety and comfort of our customers come first.

2012 National Motorcoach Directory


Arrow Stage Lines - Western Division 4220 South 52nd Street Omaha, NE 68117 402.731.1900 5250 Superior Lincoln, NE 68504 402.475.9229 1982 Metro Street Grand Island, NE 68801 308.382.3036 1650 East Washington Des Moines, IA 50316 515.262.1736 3225 31st Street Sioux City, IA 51105 712.255.0142 3601 Manchester Trafficway Kansas City, MO 64129 816.453.8727

2700 Northwest Button Road Topeka, KS 66618 785.232.2500 225 McCall Road Manhattan, KS 66502 816.453.8727 12295 East 37th Avenue Denver, CO 80239 303.373.9119 155 West Imperial Las Vegas, NV 89102 702.382.3980 3255 South 44th Street Phoenix, AZ 85040 480.446.2868

Motorcoach Equipment Arrow Stage Lines, established in 1928, is a fourth generation, family-owned charter operation with 13 locations in 7 Midwest and Western states. Our fleet of MCI, Prevost, Setra, and VanHool motorcoaches range from 47-56 passengers and are equipped with the amenities you deserve. We specialize in professional drivers and customer service that can’t be beat. Arrow also offers wheelchair lift-equipped motorcoaches.

Travel & Tour Services Charter Service Bus Tours and Travel Scheduled Service (Intercity, Commuter) School Bus Transportation Shuttles (Airport, Casinos) Tour and Travel Planning Gateway Cities Denver, CO Las Vegas, NV Phoenix, AZ Omaha, NE Kansas City, MO Tucson, AZ Operating Authority ICC-MC-232723 with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Arrow Stage Lines is family-owned and has been in the charter bus rental and service business since 1928. We charter buses for all kinds of groups including VIPs, businesses, travel agencies, sports teams, schools, civic groups,weddings, churches, and conventions, just to name a few. Arrow is one of the largest privately held charter bus companies in the United States, with a network of charter bus service facilities across the nation. This gives Arrow the ability to serve both local markets and nationwide clients. Your charter bus service will be handled quickly, efficiently, and affordably.

2012 National Motorcoach Directory

Colorado-Nevada-AZ

Headquarters

15


Peter Pan Bus Lines

Connecticut-MA

Headquarters 1776 Main Street Springfield, MA 01102 413.781.2900 Ext. 1205 413.731.9721 Fax 800.243.9560 Ext. 1205 clajeunesse@peterpanbus.com www.peterpancharters.com (Charter Only) www.peterpanbus.com

16

Key Personnel Carl A. Lajeunesse, Director, Charter Sales Motorcoach Equipment Fleet of 54-passenger and 47-passenger MCI coaches, as well as Transit-Style MCI Coaches and MCI executive coaches. Coach Amenities WI-FI equipped, plug-in stations, climate control, public address system, reclining seats, reading lamps, lavatory, audio/visual system including DVD and AM/FM stereo, and wheelchair accessible.

Travel & Tour Services Charter Coach Service Receptive Services Airport Transfers Convention Shuttles Scheduled Service Gateway Cities Connecticut, All Cities Springfield, MA Providence, RI New York, NY Boston, MA Operating Authority ICC-MC-1934, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Peter Pan Bus Lines has been connecting People & Places throughout the Northeast for over 75 years, with the highest safety ratings and award-winning drivers. Charters, contract services, leisure travel, and line run services.

2012 National Motorcoach Directory


Annett Bus Lines Gateway Cities Sebring, FL Ocala, FL Jacksonville, FL Orlando, FL Tallahassee, FL Palm Beach, FL Tampa, FL Miami, FL Gainesville, FL Albany, GA Waycross, GA Operating Authority ICC-MC-141499, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Eric and Norma Jean Annett began Annett Bus Lines in 1976. Through the high standards of excellence and safety set by them, Annett has become one of the most respected transportation companies in Florida.

Travel & Tour Services Charter Coach Service Minor Repair

2012 National Motorcoach Directory

Florida

Headquarters 130 Madrid Drive Sebring, FL 33876 863.655.5547 863.655.6207 Fax 800.282.3655 sales@annettbuslines.com www.annettbuslines.com Key Personnel Brian Annett, President David Annett, CFO Robin Slabe, General Manager Tamra Annett, Sales & Marketing Director Motorcoach Equipment 33 56-Passenger Coaches 13 47-Passenger Coaches 01 20-Passenger Executive Limousine Coach Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, DVD players, AM/FM stereo.

17


Dynamic Tours & Transportation, Inc. Headquarters 175 Thorpe Road Orlando, FL 32824 407.888.3500 407.363.3939 Fax 800.777.7009 dynamictrans@att.net www.dynamicbuses.org

Florida

Key Personnel Assad Dakkak, President Edna Dakkak, Director of Sales

18

Motorcoach Equipment Mini buses and motorcoaches such as Van Hool and Setras. ADA motorcoaches available. 22 57/59-Passenger Coaches 15 47/50-Passenger Coaches 02 25-Passenger Mini Coaches Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, magazine nets, window shades, tray tables, card table, galley, lavatory, stereo, video monitors/DVD, front kneeling feature.

Travel & Tour Services Charter Coach Service School Groups Convention Shuttles Club Groups Airport Transfers Religious Affiliation Cruise Transfers Groups Corporate/VIP Services Corporate and Leisure Transfers: Local, North America and Canada} Gateway Cities Orlando, FL Miami, FL Tampa, FL Tallahassee, FL New York, NY Jacksonville, FL Lakeland, FL Daytona Beach, FL Operating Authority ICC MC-317728 with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Family-owned and operated, we began operation in 1991. We offer quality motorcoach service, and are committed to providing “dynamic” service with affordable rates. No group is too small or too large.Your customers’ “dynamic” experience is our goal.

2012 National Motorcoach Directory


Headquarters 2308 Talley Way Kelso, WA 98626 208.342.7750 208.338.6676 Fax 877.622.8267 vans@sunvalleyexpress.com www.sunvalleyexpress.com

Travel & Tour Services Charter Coach Service Tour Planning Receptive Services Step-On Guides Convention Shuttles Local Sightseeing Airport Transfers Corporate/VIP Services Executive Coach

Key Personnel Richard Dowling

Gateway Cities/Regions Boise, ID Twin Falls, ID Sun Valley, ID Northwest Region All States

Motorcoach Equipment 02 58-Passenger Premium Coaches 02 54-Passenger Premium Coaches 02 50-Passenger Deluxe Coaches 02 24-Passenger Midsize Coaches 04 10-Passenger Executive Shuttles

Operating Authority USDOT 750743 and MC#340060C, with authority to operate throughout the 48 contiguous United States.

Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, AM/FM stereo-cassette, video system, and satellite TV (on select coaches).

Our 24- to 58-passenger coaches will assure your group enjoys its trip. Just sit back and cruise in our comfortable high-back, plush seats. Choose Valley Express first class custom motorcoaches for all of your charter needs, whether you're traveling around Idaho, throughout the West or across the nation. We look forward to being your choice for quality, safe and affordable transportation.

2012 National Motorcoach Directory

Idaho

Sun Valley Express, Inc.

19


Indiana

Econoway-Overland Motor Coach, Inc.

20

Headquarters P.O. Box 583 7840 South Walnut Street Daleville, IN 47334 765.759.7554 765.378.6848 Fax 800.222.8102 busmartinc@aol.com www.overlandtour.com

Travel & Tour Services Charter Coach Service Convention Shuttles Corporate/VIP Services Tour Planning Local Sightseeing Receptive Services Airport Transfers

Key Personnel Ron Halbert, President

Indianapolis, IN Anderson, IN Kokomo, IN Marion, IN New Castle, IN

Gateway Cities

Motorcoach Equipment 02 59-Passenger Setra Coaches 01 58-Passenger MCI Coach 04 56-Passenger Prevost Coaches 01 55-Passenger Prevost Coach 01 47-Passenger MCI Coach View all coaches at http://www.overlandtour.com. Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, AM/FM stereo-cassette, and video system.

Muncie, IN Fort Wayne, IN Richmond, IN Nashville, IN

Operating Authority ICC MC-165068 with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Established in 1983 as a motorcoach charter company and tour company. We package 50 tours per year covering the U.S. and Canada. Call for our free four-color catalog or view our catalog and coaches at www.overlandtour.com. We are a U.S. Military approved carrier consistently carrying a number one rating annually by military inspections.

2012 National Motorcoach Directory


Windstar Lines Coach Amenities Coaches feature air-conditioning, 110 volt power outlets, public address system, reclining seats, tinted windows, reading lamps and lavatories, card table, tray tables, front kneeling feature, CD player and all DVD video system. Many with WIFI & Satellite TV.

Key Personnel Jeff Greteman, President jeff@gowindstar.com Scott Greteman, Vice President scott@gowindstar.com Pat Greteman, Vice President pat@gowindstar.com Sara Diehl, Charter Sales sara@gowindstar.com Motorcoach Equipment 44 57-Passenger Van Hool Coaches 06 49-Passenger Van Hool Coaches 02 29-Passenger ABC M-1235 Coaches 01 28-Passenger Van Hool VIP Coach 02 Van Hool Sleeper Coaches Windstar Lines is the Midwest’s Premier Motorcoach Provider. Operating from five locations in Iowa and Nebraska, we can competitively price most departures within the Midwest. Windstar Lines operates a large fleet of Van Hool motorcoaches, including a corporate VIP coach, sleeper coaches and midsize coaches. Our professional operators will make the difference. Our motorcoach operator hiring criteria include non-smokers who are safety oriented and accommodating to our customers' needs. Contact Windstar Lines for your next charter or group tour.

Travel & Tour Services Charter Coach Service Convention Shuttles Corporate/VIP Services Executive Coach Gateway Cities Des Moines, IA Cedar Rapids, IA Davenport, IA Lincoln, NE

Iowa City, IA Sioux City, IA Dubuque, IA Omaha, NE

Operating Authority ICC-MC-608224, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada.

Iowa

Headquarters 1903 North US Highway 71 P.O. Box 786 Caroll, IA 51401 712.792.4221 712.792.9615 Fax 888.494.6378 info@gowindstar.com www.gowindstar.com

Interested in learning more about why you should charter with Windstar? Click here for a short video. http://www.gowindstar.com/windstar-promo.html

2012 National Motorcoach Directory

21


Kentucky

Blue Grass Tours, Inc.

22

Headquarters 817 Enterprise Street Lexington, KY 40510 859.233.2152 859.255.4748 Fax 800.755.6956 info@bluegrasstours.com www.bluegrasstours.com

Travel & Tour Services Charter Coach Service Tour Planning Airport Transfers Receptive Services Convention Shuttles Scheduled Service Local Sightseeing

Key Personnel Wallace Jones, Jr., Owner Corey Jones Charles Makin Pam Upton, Tour Director

Gateway Cities Louisville, KY Orlando, FL Cincinnati, OH Atlanta, GA Washington, DC Dallas, TX New York, NY Indianapolis, IN

Motorcoach Equipment 12 55-Passenger MCI/Prevost Coaches 04 47-Passenger MCI Coaches 02 30-Passenger Mini Coaches 02 Executive Coaches

Operating Authority ICC-MC-162348 and State PUC 1297, 1219, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada.

Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, AM/FM stereo-DVD, video system and satellite TV.

Blue Grass Tours is the oldest tour and charter company in Lexington, serving Lexington, Central Kentucky, the U.S. and Canada for over 30 years. Let our experience work for you.

2012 National Motorcoach Directory


Bill Rohrbaugh’s Charter Service, Inc. Headquarters 3395 Main Street P.O. Box 690 Manchester, MD 21102 410.239.8000 410.239.3551 Fax 800.543.9090 800.834.2252 MD nancy@rohrbaughs.com www.rohrbaughs.com

Travel & Tour Services Charter Coach Service Tour Planning Airport Transfers Convention Shuttles Trips to Various Casinos

Key Personnel Nancy J. Rohrbaugh, President & Tour Coordinator William L. Rohrbaugh, Treasurer Celeste Klinedinst, Charters

Operating Authority

Motorcoach Equipment 06 55-Passenger Prevost Coaches 10 47-Passenger Prevost Coaches

ICC-MC-119098, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada.

Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory; most have a video system, AM/FM stereo-cassette and card tables.

Founded in 1972 as a charter carrier with four coaches, our company now operates a fleet of 16 in charter, tour and other operations. We also own and operate a full-service travel agency.

2012 National Motorcoach Directory

Maryland

Gateway Cities Baltimore, MD Harrisburg, PA Washington, DC Philadelphia, PA Newark, NJ New York, NY Atlantic City, NJ

23


Nebraska-IA-KS-MO

Arrow Stage Lines

24

Headquarters 720 East Norfolk Avenue Norfolk, NE 68701 402.371.3850 402.371.3267 Fax 800.672.8302 rjohnson@arrowstagelines.com www.arrowstagelines.com

locations in 7 Midwest and Western states. Our fleet of MCI, Prevost, Setra, and VanHool motorcoaches range from 47-56 passengers and are equipped with the amenities you deserve. We specialize in professional drivers and customer service that can’t be beat. Arrow also offers wheelchair lift-equipped motorcoaches. You can Charter with Confidence with Arrow Stage Lines.

Key Personnel Doyle Busskohl, Board Chairman Steve Busskohl, CEO Bruce Neuharth, President & COO Randy Johnson, Director, National Accounts Luke Busskohl, Regional Director Joe Reifenrath, Manager, Special Projects Pat Myers, Transportation & Safety Manager Operational Headquarters 4220 South 52nd Street Omaha, NE 68117 402.731.1900 402.731.1333 Fax 800.356.0727

Travel & Tour Services Charter Service Bus Tours and Travel Scheduled Service (Intercity, Commuter) School Bus Transportation Shuttles (Airport, Casinos) Tour and Travel Planning

Motorcoach Equipment Arrow Stage Lines, established in 1928 is a fourth generation, family-owned charter operation with 13

Gateway Cities Omaha, NE Kansas City, MO Phoenix, AZ Denver, CO Las Vegas, NV Tucson, AZ Operating Authority ICC-MC-232723 with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada.

2012 National Motorcoach Directory


Golden Touch Transportation of New York, Inc. Travel & Tour Services Charter Coach Service Receptive Services Convention Shuttles Local Sightseeing Step-On Guides Airport Transfers Aiport Shared Ride Scheduled Service Corporate/VIP Services

Key Personnel Tom Herrschaft, President & CEO

Gateway Cities/Regions New York Metropolitan Area Newark & Northern New Jersey Southern Connecticut

Motorcoach Equipment 36-, 38-, 49- and 55-Passenger Coaches Coach Amenities Climate control, public address system, reclining seats, tinted windows, window shades, reading lamps, lavatory, card tables, video system, AM/FM stereocassette, and CD player.

Operating Authority ICC-MC-472906 with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. For more than 20 years, Golden Touch Transportation has been a leader in the small and mid-size vehicle market. Specializing in “one time” airport services for tour operators and airline crews, the addition of motorcoaches has put us “on the road” for groups and tour operators.

2012 National Motorcoach Directory

New York

Headquarters 45-02 Ditmars Boulevard Astoria, NY 11105 718.888.6300 718.661.4341 Fax 800.253.4341 jherrschaft@gttny.com www.goldentouchtransportation.com

25


Onondaga Coach Corp. Headquarters 7659 North Street Road P.O. Box 277 Auburn, NY 13021-0277 315.255.2216 315.255.0925 Fax 800.451.1570 charters@onondagacoach.com www.onondagacoach.com

Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps and lavatory. All coaches available with card table, AM/FM stereo-cassette and video system.

New York

Key Personnel Michael G. Oster, President Sherri Nicolosi, Tour Director John Kruger, Director of Transportation

26

Motorcoach Equipment 02 56-Passenger Prevost H3-45 Coaches 02 56-Passenger MCI J4500 Coaches (1 ADA Accessible) 01 56 Passenger Setra 5417 05 55-Passenger MCI 102DL3/D4500/D4505 04 47-Passenger MCI 102D3 Coaches (1 ADA Accessible)

Travel & Tour Services Charter Coach Service Retail Tours Local Sightseeing Convention Shuttles Airport Transfers Tour Planning Receptive Services Gateway Cities Syracuse, NY Rochester, NY Auburn, NY Operating Authority ICC-MC-116005 and State PUC 20372, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Founded in 1953, we are a deluxe motorcoach company specializing in pre-formed and group tours, as well as charter service. Onondaga Coach is truly a “one call does it all� quality service you can depend on.

2012 National Motorcoach Directory


Lakefront Lines, Inc. Travel & Tour Services Charter Coach Service Local Sightseeing Convention Shuttles Scheduled Service Airport Transfers Tour Planning Gateway Cities Cleveland, OH Columbus, OH Dayton, OH Detroit, MI Youngstown, OH Cambridge, OH

Key Personnel Tom Goebel, General Manager, Ext. 122 Motorcoach Equipment Lakefront Lines operates a large fleet of 115 Deluxe MCI motorcoaches, wheelchair-equipped buses and 11-, 21-, 25-passenger mini coaches. Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, AM/FM, DVD players and CD radio, card tables and video system.

Toledo, OH Cincinnati, OH Akron, OH Erie, PA Marietta, OH

Operating Authority ICC MC-121599, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Lakefront Lines has a fleet of 115 buses, including all 56-passenger coaches. Offices are located in Cleveland, Cincinnati, Columbus, Detroit and Toledo. We do charters, group tours and individual tours.

2012 National Motorcoach Directory

Ohio

Headquarters 13315 Brookpark Road P.O. Box 81172 Cleveland, OH 44181-0172 216.267.8810 216.362.3797 Fax 800.638.6338 lakefrnt@lakefrontlines.com www.lakefrontlines.com

27


Lenzner Coach Lines, Coach USA Pittsburgh

Pennsylvania

Headquarters 110 Lenzner Court Sewickley, PA 15143 412.761.7000 412.749.4176 Fax 800.342.2349 lenzner@coachusa.com www.coachride.com

28

Travel & Tour Services Charter Coach Service Local Sightseeing Tour Planning Airport Transfers Convention Shuttles Receptive Services

Key Personnel Charles Lenzner, President Lisa Finigan, Charter Manager Kathleen Nye, Tour Manager Karl Klingenberg, Maintenance Supervisor Joe Papa, Assistant Maintenance Supervisor Motorcoach Equipment 34 56-Passenger MCI/Van Hool Coaches 04 48-Passenger MCI Coaches 04 45-Passenger Transit Buses 04 44-Passenger School Buses 05 24-25 Passenger Mini-Coaches Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, DVD, AM/FM stereo.

Gateway Cities Pittsburgh, PA Wheeling, WV Monroeville, PA Youngstown, OH Akron, OH Clarksburg, WV Morgantown, WV Operating Authority ICC-MC-237433, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Lenzner Coach Lines has been offering safe, secure and reliable transportation throughout the United States and Canada since 1939. Experience Pittsburgh with our city tours, step-on-guides, receptive packages, and convention services. Let our experienced staff work with you to coordinate the appropriate transportation for your group size and destination!

2012 National Motorcoach Directory


Cowtown Bus Charters Headquarters 5504 Forest Hill Drive Ft. Worth, TX 76119 817.531.3287 817.534.9287 Fax mgagnon@cowtowncharters.com cowtowncharters.com

Travel & Tour Services Charter Coach Service Convention Shuttles Local Sightseeing Airport Transfers Step-On Guides Airport Shared-Ride Corporate/VIP Services

Key Personnel William Pippin, President Mark Gagnon, Sales Manager Motorcoach Equipment 12 57-Passenger Van Hool Coaches 05 56-Passenger MCI Coaches 04 52-Passenger Dina Coaches 01 47-Passenger MCI Coach 01 38-Passenger Van Hool Coach 03 36-Passenger MCI Coaches 03 RTS Transit-Style Buses Some ADA equipped coaches

Operating Authority DOT 12396108, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada.

Coach Amenities Climate control, public address system, reclining seats, tinted windows, window shades, reading lamps, magazine nets, lavatory, card tables, video system, AM/FM stereo-DVD. XM Radio, Smart Tire, wireless, GPS, emergency cell phones, power ports.

Cowtown Bus Charters is a Fort Worth, TX based, privately owned corporation that has been in business since 1990. Cowtown (Fort Worth's nickname) started with two old flexible buses and has steadily grown its fleet. Once new coaches arrive in our garage, drive cams, integrated cell phones, tires refilled with Nitrogen and GPS are added to the already well-equipped coaches, bringing them in line with the rest of our fleet. Providing the customer with safe, modern equipment and well-trained drivers has been and will continue to be, the key to Cowtown Bus Charters success.

2012 National Motorcoach Directory

Texas

Gateway Cities Ft. Worth/Dallas, TX Metro Area Houston, TX Austin, TX San Antonio, TX

29


First Class Tours Headquarters 12703 Eastex Freeway Houston, TX 77039 281.590.8800 281.227.8265 Fax info@firstclasstours.net www.firstclasstours.net

Travel & Tour Services Charter Coach Service City Tours Casino Trips Convention Shuttles Sightseeing Tours Group Tour Planning Airport Transfers

Texas

Key Personnel Lanny G. Rogers, Owner Jeff Rogers, President Nicole Gutierrez, Sales Tena Hey, Sales

30

Gateway Cities Houston, TX San Antonio, TX Dallas, TX Austin, TX

Motorcoach Equipment 02 57-Passenger Van Hool Coaches 10 56-Passenger Prevost Coaches 03 51-Passenger Prevost Coaches 07 50-Passenger Prevost Coaches 04 49-Passenger Prevost Coaches 01 47-Passenger MCI Coach Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, magazine nets, lavatory, tray tables. Coaches with front kneeling feature, AM/FM stereo-cassette, XM Radio,TV, CD-DVD player/video system, and WIFI.

Operating Authority MC-346969, USDOT 774995 and Texas 005803567C, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada.

Established in 1998, First Class is locally owned and operated in Houston. We emphasize that our first priority is safety and comfort of our passengers. Our coaches are equipped with many amenities including leather seats, and our experienced personnel pride themselves in providing quality and reliable service.

2012 National Motorcoach Directory


Abbott Trailways Travel & Tour Services Charter Coach Service Receptive Services Convention Shuttles Tour Planning Local Sightseeing Airport Transfers Executive Coach

Key Personnel Fred Abbott, President John Abbott, General Manager Frances Waters, Charters Briggs Hensley, Tours

Gateway Cities/Region Roanoke, VA Charlottesville, VA Lynchburg, VA Blacksburg, VA Lexington, VA Bluefield, WV Southwest Virginia

Motorcoach Equipment 05 Prevost H3-45 Coaches 45 MCI Renaissance Coaches 12 to 47-Passenger MCI Coaches 09 37-Passenger Gillig ADA Coaches Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, video system, and AM/FM stereo-cassette.

Operating Authority ICC-MC-121564/USDOT 084283 and VCC P419, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Abbott is proudly celebrating more than 80 years in business. We provide charter and tour services. Our charters specialize in schools and transportation. Our tours specialize in individual seat tours, educational tours, church groups and other preformed groups.

2012 National Motorcoach Directory

Virginia

Headquarters 1704 Granby Street NE Roanoke, VA 24012 540.343.1133 540.345.2052 Fax 800.433.1111 www.abbottbus.com

31


Winn Transportation Headquarters 1831 Westwood Avenue Richmond, VA 23227-4338 804.358.9466 804.353.2606 Fax 800.296.9466 service@winnbus.com www.winnbus.com

Virginia

Key Personnel Bob Pounders, President Mark Pounders, Director of Operations David Pounders, Controller Robin Bartlett, Office Manager Tona Ihnen, Dispatch

32

Motorcoach Equipment 02 58-Passenger Prevost Coaches 03 55-Passenger MCI Coaches 01 54-Passenger Prevost Presidential Motorcoach 02 20-Passenger Minibuses 03 21-Passenger Trolleys Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, video system, AM/FM stereo-cassette, card tables; some have a galley.

Travel & Tour Services Charter Coach Service Local Sightseeing Tour Planning Receptive Services Student Tours Scheduled Service Convention Shuttles Airport Transfers Corporate/VIP Services Gateway Cities Richmond, VA Fredericksburg, VA Williamsburg, VA Norfolk, VA Charlottesville, VA Washington, DC Operating Authority ICC-MC-73742, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada. Winn Transportation has been setting the National Standard of Excellence in full-service ground transportation since 1958. This first class company provides the ultimate in charters and tours throughout the U.S. and Canada. They are specialists in customizing their service to fit the needs of each client. Winn is highly successful in coordinating the transportation needs of small and large corporate conventions in the U.S.

2012 National Motorcoach Directory


Hesselgrave International Headquarters P.O. Box 648 Sumner, WA 98390 253.863.6642 253.841.1090 Fax 800.422.4042 charter@hesselgrave.com www.hesselgrave.com

Travel & Tour Services Charter Coach Service Convention Shuttles Airport Transfers Tour Planning Scheduled Service

Key Personnel Jim Hesselgrave, President Kevin Loney, General Manager Felicia Gilreath, Operations Manager Yogi Yokes, Sales Motorcoach Equipment 04 57-Passenger Van Hool Coaches 05 49-Passenger Van Hool Coaches 01 49-Passenger MCI Coach 04 47-Passenger MCI Coaches 01 36-Passenger Van Hool Coach 01 30-Passenger Blue Bird Coach 01 25-Passenger Mini Coach (ADA accessible)

Operating Authority ICC-MC-85401, with authority to operate throughout the 48 contiguous United States, plus Alaska and Canada.

Established in 1918, Hesselgrave is a family-owned charter and tour company, offering late-model quality equipment and excellent service.

Coach Amenities Climate control, public address system, reclining seats, tinted windows, reading lamps, lavatory, AM/FM stereo-cassette, and DVD video system.

2012 National Motorcoach Directory

Washington

Gateway Cities Seattle, WA Vancouver, BC Portland, OR

33


Tour Operator

Trieloff Tours

34

Headquarters 15550-A100 Rockfield Boulevard Irvine, CA 92618 949.855.2126 949.855.4592 Fax 800.248.6877 info@trielofftours.com www.trielofftours.com

Tour Operator Services Individual Tour Programs Complete Tour Planning Preformed Groups Receptive Services Audiovisual Presentations Generous Commissions Free Trip Allowance

Key Personnel Jim Trieloff, President

Key Tour Departure & Receptive Cities All Major Airports

About the Company Group tour operator specializing in Hawaii, the Canadian Rockies and throughout the rest of the United States and Canada, as well as special events like Mardi Gras, the Rose Parade and the Calgary Stampede.

The Tournament of Roses Parade in Pasadena, California.

2012 National Motorcoach Directory


Bedford Tourism & Welcome Center 816 Burks Hill Road Bedford, VA 24523 540.587.5682 540.587.5983 Fax 877.447.3257 sergei@visitbedford.com www.visitbedford.com Sergei Troubetzkoy Director of Tourism

Tour the largest Roman Catholic church in the U.S. and North America and one of the ten largest churches in the world. Learn about its history, art and architecture and see why it rivals the great sanctuaries of Europe and the world. A must see in DC! All are welcome!

Historic Bedford is adjacent to Roanoke and Lynchburg in the foothills of Virginia. Bedford has a quaint historic downtown with shops and restaurants. It is the home of The National D-Day Memorial, Poplar Forest, Thomas Jefferson’s retreat home, the legendary Peaks of Otter along the Blue Ridge Parkway and Smith Mountain Lake.

Branson Lakes Chamber of Commerce/CVB P.O. Box 1897 Branson, MO 65615 417.334.4084 ext. 305 417.348.0649 Fax 800.214.3661 LNeimeyer@BransonCVB.com www.ExploreBranson.com The Branson/Lakes Area has so much to offer your group clients: world class entertainment (more than 100 shows!), award-winning theme parks, outlet shopping, soft adventure activities all surrounded by three pristine lakes, breathtaking scenery and unsurpassed hospitality. The Branson airport is open and located just 10 miles south of downtown – Everyday low fares have finally come to Branson!

Branson Scenic Railway 206 East Main Street P.O. Box 924 Branson, MO 65615-0924 417.334.6110 417.336.3909 Fax 800.2TRAIN2 (800.289.2462) idkamp@bransontrain.com www.bransontrain.com Illa D. Kamp Vice President & General Manager Ride in the style of a bygone era in restored cars from the 1940s and 50s. Daily excursions through the Ozark Foothills. Breakfasts, lunches and concessions available. Saturday night Dinner Trains and Special Holiday Trains.

Branson’s Best Restaurants 3460 West Highway 76 Branson, MO 65616 417.334.0754 417.335.6664 Fax 888.363.9880 Nicolle@bransonsbestrestaurant.com www.bransonsbestrestaurant.com Nicolle Warner Marketing & Sales Coordinator

Byways Magazine 42 Cabin Hill Lane Mount Jackson, VA 22842 540.477.3202 540.477.3858 Fax 800.469.0062 byways@motorcoach.com http://bywaysmagazine.com

Travel Resources

Basilica of the National Shrine of the Immaculate Conception 400 Michigan Avenue, NE Washington, DC 20017 202.526.8300 202.526.8313 Fax visitorservices@bnsic.org www.nationalshrine.com Dr. Salvadore Mazzucca Visitor Services

Byways Magazine is distributed by email to 4000 motorcoach charter & tour companies & group tour planners, and 15,000 travel agencies. A free subscription is available to anyone with an interest in learning about North America’s leading motorcoach tour destinations. All advertisers qualify for NEW Apple iPad with 3x, 4x and 6x contracts.

2012 National Motorcoach Directory

35


Travel Resources

Christmas Place 2470 Parkway, P.O. Box 958 Pigeon Forge, TN 37868 865.453.0415 865.453.3318 Fax santa@christmasplace.com www.christmasplace.com Janet Donaldson, Marketing The Inn at Christmas Place 119 Christmas Tree Lane, PO. Box 130 Pigeon Forge, TN 37868 865.868.0525 865.868.0528 Fax sharon@christmasplace.com www.innatchristmasplace.com Sharon Hurst, Group Sales Manager The South’s largest and most beautiful Christmas store, The Incredible Christmas Place in Pigeon Forge has been helping guests make memories for

Byways Magazine 42 Cabin Hill Lane Mount Jackson, VA 22842 540.477.3202 540.477.3858 Fax 800.469.0062 byways@motorcoach.com http://bywaysmagazine.com Byways Magazine is distributed by email to 4000 motorcoach charter & tour companies & group tour planners, and 15,000 travel agencies. A free subscription is available to anyone with an interest in learning about North America’s leading motorcoach tour destinations. All advertisers qualify for NEW Apple iPad with 3x, 4x and 6x contracts.

36

over 25 years! Group tours are always invited to visit this beautifully-landscaped, Bavarian-style shopping village, and registered groups receive a 10% discount on most purchases. Christmas Place is known for its new, exciting displays and products each season, including over 65 decorated trees. A visit to The Incredible Christmas Place is well worth the trip, and includes Christmas Place, The Boutique, Mrs. Claus’ Candy Kitchen, and Second Nature. Pictures with Santa are available in season. Guests may shop from hundreds of themed ornaments, personalized for free, to create a one-of-a-kind gift that will be treasured for a lifetime. We offer the best selections of favorite Christmas collectibles, including Dept. 56 houses, Christopher Radko ornaments, Byers’ Choice carolers, and many more, along with floral creations and every imaginable Christmas decoration. This family owned and operated business also invites groups to come and experience Old World charm and elegance in the Smoky Mountains at our 145-room Christmas-themed hotel, The Inn at Christmas Place. Beautiful

Fort Smith Convention & Visitors Bureau 2 North “B” Street Fort Smith, AR 72901 479.783.8888 479.784.2421 Fax 800.637.1477 tourism@fortsmith.org www.fortsmith.org Carolyn A. Joyce, Tour & Travel Sales Manager Welcome to Fort Smith, the future home of the U.S. Marshals Museum! Fort Smith greets your groups with a tour of Miss Laura’s, a former bordello now the Visitor Center. Be sure to visit Judge Parker’s Courtroom, the hanging gallows, and Gen. William O. Darby’s (WWII Darby’s Rangers) boyhood home.

2012 National Motorcoach Directory

Christmas décor year round, uniformed bellmen, interior corridors, granite countertops, and a complimentary hot breakfast included with room rate are just a few of the amenities you’ll find at The Inn. Meet Santa at breakfast and enjoy an evening concert with him most Thursday and Saturday nights. Arrange a meal for your group at The Partridge & Pear Restaurant just across the street. Located right on the parkway in Pigeon Forge, just minutes from shopping, Dollywood, the Titanic Museum, and all the best area shows and attractions, our lush gardens and restful waterfalls will make you feel a world away from the hustle and bustle of traveling. Come celebrate the spirit of Christmas every day at The Incredible Christmas Place and The Inn at Christmas Place!

Have fun with a ride on our vintage train, bus trolley, and authentic electric trolley. We offer tour planners, customized itineraries, DVD, video, slides, as well as fam site inspections and step-on guides on request. Nestled in the heart of the Arkansas Ozark Mountains, this famous Old West Town is an exciting travel destination. Fort Smith, Arkansas, uniquely combines the history of the wild and wooly “Old West” with the gentle charm of the antebellum “Old South”. Fort Smith offers travelers of all ages glimpses into its distinctive past through restorations, attractions, museums, and festivals that make its history fun and exciting. Now an energetic city of 80,000 people, Fort Smith is known for accommodating visitors with a blend of “southern hospitality” and “western openness” -anxious to share its past while yet busily planning for the future. Located I-40 East/West and I-540 North.


Maryland Office of Tourism Development World Trade Center 401 East Pratt Street, 14th Floor Baltimore, MD 21202 410.767.6288 410.333.6643 Fax 877.209.5883 rgilbert@visitmaryland.org www.visitmaryland.org Rich Gilbert Travel Trade Sales Manager The Office of Tourism provides information and helps develop contacts for operators and group leaders coming to Maryland. From the mountains to the Chesapeake Bay to the Atlantic Ocean, Maryland is the Land of Group Tour.

Las Cruces Convention & Visitors Bureau 211 North Water Street Las Cruces, NM 88001 575.541.2444 575.541.2164 Fax 877.266.8252 alawrence@las-cruces.org www.StaySunny.org Andrea Lawrence Tourism Sales Manager Stay Sunny in Las Cruces. With 350 days of sunshine a year, anytime is a good time to visit our unique and friendly city. Rich in history, culture and hospitality, you will enjoy beautiful scenery, breathtaking sunsets, colorful culture, delicious cusine, fun and interesting things to do in a relaxing atmosphere.

North Little Rock Visitors Bureau P.O. Box 5511 North Little Rock, AR 72119-5511 501.758.1424 501.758.5752 Fax 800.643.4690 bmajor@northlittlerock.org www.northlittlerock.travel Bob Major, Leisure Marketing Representative Let us help you with a fun-filled tour of attractions in Central Arkansas. We can develop customized itineraries for your group, provide free step-on guides, and welcome bags. Accommodations in every price range, plus restaurants, shopping, art galleries and many attractions make”our city “Magnetic".

Legends In Concert 1600 West Highway 76 Branson, MO 65616 417.339.3003 417.332.1205 Fax 800.374.SHOW mbyrd@legendsinconcert.com www.legendsinconcert.com Melody Byrd Group Sales Director Legends In Concert, the World’s Greatest Live Tribute Show, located at Dick Clark’s American Bandstand, features live recreations of superstars such as Buddy Holly, George Strait, Whitney Houston, Marilyn Monroe, The Blues Brothers, Elvis and more! We also offer a themed-catered dinner and a meet & greet with the stars. Sit back, relax, and we’ll do all the work.

Oglebay Resort 465 Lodge Drive Wheeling, WV 26003 304.243.4020 304.243.4109 Fax 800.624.6988 grouptours@oglebay-resort.com www.oglebay-resort.com Cathy Javorsky, Sales Manager

Travel Resources

Heritage Corridor Convention & Visitors Bureau 339 West Jefferson Street Joliet IL 60435 815.727.9764 Ext. 302 815.727.2324 Fax 800.535.5682 Group Sales info@hccvbilcom www.heritagecorridorcvb.com June Anderson The “Gateway to Chicago” and “Home of Starved Rock,” this historical 97-mile Corridor is at the crossroads of 5 interstates, 14 miles south of Chicago to 100 miles SW, including Starved Rock region. Two casinos, Rialto Theatre, Illinois/Michigan Canal historic sites, Abraham Lincoln historic sites, Route 66, NASCAR, mystery tours, museums, antique shopping. From history, culture, the arts to Agri-Tourism, we will assist you. Step-on guides.

Oglebay is a unique 1700-acre, yearround resort in the hills of Wheeling, WV. Pittsburgh is one hour away and Columbus, OH is two hours. Spectacular Winter Festival of Lights in November and December. Overnight packages with dining options, Mansion Museum, zoo, glass museum, Artisan Center, planetarium, train ride, gardens, seven specialty shops. Customized packages. For a group tour brochure, call 800.624.6988.

2012 National Motorcoach Directory

37


Travel Resources

Richmond Metropolitan Convention & Visitors Bureau 401 North 3rd Street Richmond, VA 23219 804.783.7409 804.780.2577 Fax 800.370.9004 jlawson@richmondva.org www.visitrichmondva.com Janie Lawson, CTIS Tourism Sales Manager From Patrick Henry’s first shout of “Give me liberty or give me death,” the Richmond Region has been a forerunner of creating unforgettable experiences. So experience and enjoy the unique heritage of the Richmond Region, where 400 years of history and modern day culture come together with unprecedented accessibility.

Shenandoah Caverns American Celebration on Parade The Yellow Barn 261 Caverns Road Shenandoah Caverns, VA 22847 540.477.4300 540.477.4305 Fax 888.4-CAVERN americel@shentel.net www.shenandoahcaverns.com Debi Osborne, Group Tour Sales Thrilling visitors from around the world, Shenandoah Caverns is the only cavern in Virginia with elevator service. Explorers of every age and ability will discover an underground world of wonder. With level walkways and no stairs, only our sights are breathtaking! At American Celebration on Parade, visit the nation’s premier parade float

38

History abounds here, from Pocahontas and early settlers to revolutionary wars and Civil War battlefields. Step into the Capitol designed by Thomas Jefferson, follow the footsteps of Civil War trails, cruise along the canal built by George Washington, and experience plantation life and the road to freedom for African Americans. Join in on the happenings of great museums, gardens, architecture, theater and nightlife. Searching for Virginia travel information to determine the best location for your next trip? We offer group tour manuals, videos or dvd of the area, tour planning and itineraries. When it comes to authenticity of place, no destination delivers more than the Richmond Region. More than four centuries of history live on through magnificent architecture, monument-lined cobblestone streets, and world-class museums – for an experience that’s anything but textbook. See for yourself why the Richmond Region is easy to love.

exhibition with 27 spectacular Hall of Fame floats from Philadelphia’s Thanksgiving Parade, the Rose Parade and the Presidential Inaugurals. Enjoy a stroll down Main Street of Yesteryear for animated antique window displays from prominent department stores from the early to mid-20th century. These are the same displays families saw when they visited department stores at holiday time. Our newest venue is the Yellow Barn, the perfect venue for weddings, parties and events. Step inside the Yellow Barn and enjoy small town shopping, a look at our agricultural heritage with historical displays and restored antique farm equipment, plus a fascinating and educational LIVE Beehive. When you visit Shenandoah Caverns, you will enjoy four attractions for the price of one.

2012 National Motorcoach Directory

Shenandoah County Tourism & Marketing 600 North Main Street Woodstock, VA 22664 540.459.6220 540.459.6228 Fax 888.367.3965 nwills@shenandoahcountyva.us www.shenandoahtravel.org www.shenandoah-ed.org Natalie Wills Director of Tourism and Marketing Shenandoah County is a great place to hub and spoke for your next visit to the Shenandoah Valley. Enjoy the easy-on, easy-off location of our I-81 hotels, enjoy group dining in unique settings, and be amazed by our natural wonders and scenic views. New group tour itineraries available to showcase the best of Shenandoah County’s heritage, agriculture and arts, our charming main streets, and fun fall festivals. www.shenandoahtravel.org.

Byways Magazine 42 Cabin Hill Lane Mount Jackson, VA 22842 540.477.3202 540.477.3858 Fax 800.469.0062 byways@motorcoach.com http://bywaysmagazine.com Byways Magazine is distributed by email to 4000 motorcoach charter & tour companies & group tour planners, and 15,000 travel agencies. A free subscription is available to anyone with an interest in learning about North America’s leading motorcoach tour destinations. All advertisers qualify for NEW Apple iPad with 3x, 4x and 6x contracts.


Virginia Tourism Corporation 901 East Byrd Street Richmond, VA 23219 804.545.5543 804.545.5501 Fax 800.759.0886 (Trade only) ctorricelli@virginia.org www.Virginia.org/groups Carol N. Torricelli, CMP Director, Domestic Marketing

Located in southeastern Virginia three hours south of Washington, DC and only one hour from Williamsburg, Virginia Beach is a charming resort city by the sea. Enjoy cultural, educational, recreational attractions, an abundance of marine and wildlife, beautiful beaches overlooking the Atlantic Ocean with warm hospitality.

Virginia Tourism Corporation is a state travel office that offers assistance to the group tour and travel market by providing the Virginia Tour Planning Guide, the complete statewide group resource for all Virginia group tours, maps, itinerary planning, digital images, familiarization tour opportunities and a toll free industry phone line, 800-759-0886 direct to the sales and marketing office.

West Virginia Division of Tourism 90 MacCorkle Avenue, SW South Charleston, WV 25303 304.957.9334 304.558.0108 Fax 800.225.5982 Kathy.a.johnson2@wv.gov www.wvtourism.com Kathy Johnson, CTP West Virginia has something for everyone. Arts and crafts, mountain biking, fairs and festivals, historic attractions, float trips and slot machines. Find out why we call it Wild & Wonderful.

• Old Town Walking Mall • Museum of the Shenandoah Valley • Farm Markets & Orchards • Shenandoah Apple Blossom Festival

Winchester-Frederick County Convention & Visitors Bureau 1400 South Pleasant Valley Road Winchester, VA 22601 540.542.1326 540.450.0099 Fax 877.871.1326 www.visitwinchesterva.com coates@visitwinchesterva.com Sally Coates, Executive Director

See our website’s event page for more festivities throughout the year. Sample itineraries and step-on guides are available. We are conveniently located 70 miles from Washington, DC and 25 miles from Shenandoah National Park and Skyline Drive.

Travel Resources

Virginia Beach Convention & Visitors Bureau 2101 Parks Avenue, #500 Virginia Beach, VA 23541 757.385.4700 757.437.4747 Fax 800.700.7702 jcoggin@vbgov.com www.vbfun.com Jim Coggin, Tourism Sales Manager

Winchester-Frederick County, Virginia offers exciting tour opportunities that can be customized to your group’s interests, schedule, and budget. • Live Theatre Performances • Unique Shopping & Dining • Civil War Battlefields • Stonewall Jackson’s Headquarters • George Washington’s Office • Patsy Cline Historic House 2012 National Motorcoach Directory

39


Vendor Resources

ABC Companies 1506 30th Street, NW Faribault, MN 55021 507.334.1871 507.334.0246 Fax Sarah Ahlers, Marketing Manager sahlers@abc-companies.com

www.abc-companies.com

ABC supports customers with a comprehensive after sale service network for service and repairs, collision services, extensive OEM and quality aftermarket parts needs for transit, motorcoach and heavy-duty equipment from 11 strategically placed locations throughout the U.S. and Canada. Additionally, private and municipal financing and leasing options are available through the company’s financial services group -- one of the largest financial service providers within the industry.

ABC Companies is a leading provider to the transportation industry with diverse product and service offerings that cover a full For more information, contact ABC spectrum of operational needs, Companies at 1-800-222-2875 or visit the company web site at: including new and pre-owned www.abc-companies.com full-size highway coach equipment, mid-size shuttle transport vehicles, and advanced design heavy duty transit equipment.

Motor Coach Industries 1700 East Golf Road Suite 300 Schaumburg, IL 60173 847.285.2000 847.285.2013 Fax corporate@mcicoach.net www.mcicoach.com Motor Coach Industries is the leader in the manufacture, sales and service of 40- to 45-foot coaches for nearly every application and price range. For one-stop shopping, we offer customer support provided by MCI Service Parts, MCI Sales and Service and MCI Financial Services. Call 1-800-RIDEMCI for more information. At MCI, we don’t just make more coaches than anyone else in the market.

40

2012 National Motorcoach Directory

We also build in more quality, from the sturdy steel frame to the finishing details. When we design a coach, we put ourselves in your passengers’ position — sometimes literally. That’s why our coaches are easy to board, consistently comfortable, and equipped with features sure to please. Dependability is part of the package, too. Many of our coaches have logged a million miles or more. We offer the industry’s largest inventory of MCI and other parts, with convenient online ordering. MCI PRO Support brings together a powerful network of MCI and affiliated service centers, parts professionals, tech support and more, to make sure your ownership experience is smooth sailing all the way. And our Emergency Roadside Assistance program assures you’ll never have to go it alone.


As part of the Volvo Group, Prevost has access to the financial strength, product development capabilities, and quality manufacturing technology of the world’s second largest motorcoach Prevost is a leading North American and transit bus manufacturing group. manufacturer of premium intercity Over the decades, our depth of experitouring coaches (Prevost H-Series, ence and our unwillingness to rest on Prevost X3-45 and Volvo 9700) and our laurels have kept us on the cutting the world leader in the production of edge of design and technology. Prevost conversion coaches for high-end excellence begins at the design stage, motorhome, entertainer and specialty extends through our manufacturing conversion (Prevost H3-45 VIP, Prevost operations, and continues throughout X3-45 VIP and Prevost XLII). The the ownership experience at our Parts company has its major manufacturing and Service Centers. facilities in Canada. Prevost has eight Parts and Service Centers and more than 140 Prevost-trained Service

TIB Insurance Brokers, Inc. 425 West Broadway Suite 400 Glendale, CA 91204 818.246.2800 818.246.4690 Fax 800.248.2877 jmcanany@tibinsurance.com www.tibinsurance.com Jeff McAnany Vice President, Sales TIB is the nation’s leading brokerage firm dedicated to the public transportation industry. We’re the superior source for auto/general liability, physical damage, workers’ compensation and bonds. TIB meets the industry’s insurance needs quickly, economically and professionally.

Advertisers Index Byways Magazine............................................................................................5 Pigeon Forge, Tennessee Tourism ................................................................2

motorcoach.com

Vendor Resources

Prevost Car Inc. 35 Gagnon Boulevard Saint-Claire, QC G0R 2V0 418.883.3391 418.883.3871 Fax 877.773.8678 prevostcar@volvo.com www.prevostcar.com

Providers strategically located throughout Canada and the United States. Since 1924, the Prevost mission has been to deliver ever-greater customer satisfaction through our relentless commitment to innovation, worldclass quality, unmatched aftersales service, and a passion for exceeding customers’ expectations.

National Reservation Center 888.733.5287 (888.SeekBus) 540.477.3323 540.477.3858 Fax National Motorcoach Network, Inc. 42 Cabin Hill Lane Mount Jackson, VA 22842 2012 National Motorcoach Directory

41


2012 National Mortorcoach Directory