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Business Journal PO Box 510 Salisbury, MD 21803-0510

Salisbury Area Chamber of Commerce

Vol. 15 No. 11

Dedicated to the Principles of Free Enterprise

June 2012

Delmarva Chicken Festival Salisbury host of 63rd festival June 15,16 at The Centre

Salisbury Festival

The Salisbury Chamber and surrounding community celebrated the 30th Annual Salisbury Festival. See scenes and a thank you on pages 16 and 17.

High honors

Salisbury University recognizes those providing outstanding contributions to the community. Page 5

Member Spotlight

Your life could be saved by a small technology company located in Fruitland. Page 20

INSIDE Ad Directory................................... 6 Barometer...................................... 9

Bus After Hours...............14, 15, 18 Bus Before Hours........................ 19 Business Directory.................28-29

Calendar........................................ 4 Director’s Journal.......................... 3 Financial column......................... 31 Health.....................................23-25

Insights........................................ 22 Member Spotlight........................ 20

Mark your calendars for the 63rd Annual Delmarva Chicken Festival on June 15 and 16 at The Centre at Salisbury. Sponsored by Toyota, this year’s festival is guaranteed to have plenty of attractions for the whole family to enjoy. A Carnival Preview Night will be held on Thursday, June 14, from 6:30 to 10 p.m. and will include special prices on wristbands. Bring your family and friends and enjoy discounted prices on carnival rides. On Friday, June 15, the festival will open at 10 a.m., and the Opening Ceremony and Ribbon Cutting will take place at 11 a.m. Daily attractions include the Giant Fry Pan, Home & Trade Show (sponsored by PNC Bank), Arts & Crafts Show, Community Resources Show, Educational Exhibits, Carnival Rides, and much more. There will be a variety of activities for children to enjoy throughout the two-day festival, including the Baby Chick Display, face painting, Chicken Capers (fun competitions for kids of all ages), as well as the Children’s Corner from 10 a.m. to 4 p.m. daily (comprised of various activities, games, and crafts), hosted by Lower Shore YMCA and Camp Odyssey, and sponsored by Peninsula Regional Medical Center. From 4 to 8 p.m. on Friday and from 10 a.m. to 4 p.m. on Saturday, University of Maryland Extension, the Maryland and Delaware Soybean Boards, and Delmarva Poultry Industry, Inc. will be hosting a “Chicken Hunt,” our version of a scavenger hunt. Participants will receive a prize and will be eligible for a drawing that will take place every hour during the game times. Live entertainment on Saturday will include community performances during the day, Cascading Carlos at 3 p.m.,

The baby chick display is a favorite among children at the Delmarva Chicken Festival each year. The festival will be held on June 15-16, 2012 behind the Centre at Salisbury. Above is a scene from a previous festival.

Alex&Shiloh from 4 to 7 p.m., and Tom Larsen from 7 to 10 p.m. New this year, Saturday’s activities will begin with the first ever Delmarva Chicken Run. This 5K Walk/Run will begin at 8 a.m. with registration at 7 a.m. The course will start and end at Vernon Powell Shoes. To register, visit www.active.com/running/salisbury-md/ delmarva-chicken-run-2012. The always popular Wheels That Heal Classic Car Show, sponsored by Courtesy Chevrolet of Salisbury, will

Salisbury Area Chamber of Commerce Patrons

New Members............................. 10 Personnel File............................. 30 Salisbury University..................... 27 Technology column..................... 21

See Page 14 to Meet the Patrons

take place on Saturday from 9 a.m. to 3 p.m. Mountaire will present their Chickin’ Pickin’ National Championship on Saturday from 1:30 to 3:30 p.m. This is a contest of speed, skill and strategy designed to determine the fastest chicken picker on the Peninsula. Competitors have 5 minutes to pick and shred as much cooked meat from our oven roasted chickens as possible. The 2 hour event features 20 contestants who square off five at a time through four preliminary heats, with the winner of each heat moving onto the championship round. Winners will claim $500 in prize money and earn the title of Mountaire Chickin’ Pickin’ Champion. New to this year’s festival is “Rule the Roost,” the Chicken Festival’s version of American Idol. Sponsored by Continued to page four


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Business Journal • June 2012

PAGE 3

Graduates enter period in lives to begin giving By Brad Bellacicco

SACC Executive Director

Director’s Journal

The concept of giving and taking are central to human civilization. Some people give more Part of maturing is than they take from society. learning to give back to Others are takers and always will be. your family and society. Some move from giver to taker depending on their condition in life, such as falling to do for ourselves. Part of maturing ill and needing physical and possibly is learning to give back to your family monetary aid to recover your previous and society. health and community involvement. Some professions are perceived to We are blessed that on the whole there be givers, like the clergy or police and are more people giving than taking. firefighters. Their mission is to serve. Governments are basically takers But it might just be that givers gravitate who use the resources they gather to to these jobs because the nature of the support the common good and those job is better for their personality. less fortunate. But in these hard times, I was honored to attend this year’s the governments are seen more for takSalisbury University afternoon graduing than the good they do. ation of the Fulton School of Liberal We all start as takers, babies unable Arts and the Henson School of Science

and Technology to accept the Salisbury University President’s Distinguished Community Leadership Award for our chamber. It is inspiring to see 1,605 bright young people being recognized for completing a major step in their education and maturing process. The University of Maryland Eastern Shore graduated 548 students on May 18. On May 8, Wor-Wic Community College presented degrees to over 550 newly skilled local people. Literally thousands of people are entering our workforce ready to give their talents in exchange for pay, benefits and the self-esteem boost of a job welldone. Many of the people make the step from takers of support from family or scholarship to becoming self-sufficient. Part of the college experience includes learning to give. The “Big Event” and other service projects benefit the schools neighbors while teaching the students the value and rewards of contributing to the community. Our region is better for the presence of Wor-Wic, UMES and SU. Graduation is exciting as you see these young people walk across the

stage on the way to careers, advanced education, grand accomplishments, and lives of service. Congratulations to our college graduates and welcome to life as a giver. Hurry up and get a job, your parents want to stop giving and your government wants you to start giving more.

Strike Out Hunger challenge

The Community Foundation of the Eastern Shore announces that they are matching Arthur W. Perdue Foundation’s $10 donation for every time a Shorebirds pitcher strikes out an opposing batter during Sunday home games this season making each strikeout worth $20. All of the money raised will be distributed to the three local Delmarva food banks. Food donations will be accepted during all Shorebirds’ Sunday home games this season. Visit the Maryland Food Bank’s website at www.mdfoodbank.org for more information.

Am I covered?

We can answer your employees’ insurance questions. Call Susan at 410-742-5111

The 2012-2013 officers are (seated) Asst. Sec/Treasurer Jaime Toner, President Sandy Fitzgerald-Angello and Legal Counsel D. Nicole Green (standing) Immediate Past President Ernie Colburn, Vice President Tony Nichols, Secretary/Treasurer Stephen Franklin, President Elect Bradley Gillis, and Vice President John Cannon. Not pictured is Vice President Dr. Memo Diriker.   

2012-2013 Salisbury Area Chamber of Commerce Officers President President Elect Vice President Vice President  Vice President Secretary/Treasurer Asst. Sec/Treasurer Legal Counsel Past President 

Sandy Fitzgerald-Angello Pohanka Automotive Group Bradley Gillis Sperry Van Ness - Miller Commercial Dr. Memo Diriker Salisbury University’s BEACON Tony Nichols BBSI John Cannon                           Cannon Management & Rentals LLC Stephen Franklin Accurate Optical Co. Jaime Toner                             Pool Tech D. Nicole Green D. Nicole Green, P.A. Ernie Colburn Retired

Health Life Dental Vision Disability Medicare Supplement www.averyhall.com

Salisbury Area Chamber of Commerce 144 East Main Street, Salisbury, MD • Phone: 410-749-0144 • Fax: 410-860-9925 email: chamber@Salisburyarea.com • Website: www.Salisburyarea.com

Quality insurance. Personal attention. Peace of mind.


Business Journal • June 2012

PAGE 4

Chicken Festival Continued from page one

Mid-Shore’s Top Stations (MTS) and 100.9 Pure Country, WAAI, radio listeners are encouraged to submit their music to the Chicken Festival Entertainment Committee. Five finalists will be chosen and then the public will be able to vote on their favorite performance through Facebook. The winner will receive the red carpet treatment, with a limo ride to the Chicken Festival. The winner will open the show on June 16 at 6 p.m. and will also be the opening act at the Texaco Country Showdown held at the Avalon Theater in Easton. For more information, check out mtslive.com. Admission is free, making the Delmarva Chicken Festival an affordable outing for the whole family. Special thanks to our sponsors and major festival contributors: Toyota, Mountaire Farms, Inc., Great Scott Broadcasting, Courtesy Chevrolet of Salisbury, Pepsi Bottling Ventures, PNC Bank, Peninsula Regional Medical Center , Choptank Electric Cooperative, a.s.a.p.r Integrated Marketing, AHPharma, Mid-Atlantic Farm Credit, MARBIDCO, Perdue Farms Incorporated, Delmarva Power and Bank of Delmarva. The Delmarva Chicken Festival is sponsored annually by Delmarva Poultry Industry, Inc. (DPI). Host organization for 2012 is the Salisbury Area Chamber of Commerce. For more information, visit www.dpichicken.org or www.salisburyarea.com.

Lower Shore Chambers of Commerce Chamber Berlin Crisfield Delmar Fruitland Ocean City Ocean Pines Pocomoke City Princess Anne Salisbury Snow Hill

Contact info Key contact 410-641-4775 Olive Mawyer 410-968-2500 Valerie Howard 302-846-3336 Diane Johnson tina028@comcast.net Tina Banks 410-213-0144 Melanie Pursel 410-641-5306 Elizabeth Kain-Bolen 410-957-1919 Denis Wagner 410-651-2961 410-749-0144 Brad Bellacicco 410-632-2722 Dwayne Mease

Car show planned The Wheels That Heal Car Club will

host a major car show during the 63rd Delmarva Chicken Festival in Salisbury. Nearly 200 vehicles are expected to arrive on Saturday, June 16, for the show that is scheduled to run between 10 a.m. and 3 p.m. Registration will begin at 9 a.m. The show will be held at the Centre at Salisbury, site of the 2012 festival. According to event coordinators, the show will include antique, classics, customs, street rods, trucks and special interest vehicles. A $12 registration fee will be payable the day of the show. Commemorative dash plaques will be presented to the first 100 registered ve-

Salisbury Chamber

Wednesday, June 6 - Delmarva Chicken Festival Meeting, Chamber Business Center, 9 a.m. Thursday, June 7 - Beautification Committee, Chamber Business Center, noon. Thursday, June 7 - Business After Hours, Courtyard by Marriott, Salisbury, 5 p.m. Friday, June 8 - Executive Committee, Bob Evan’s Restaurant, 8 a.m. Monday, June 11 - Workforce Development Committee, Chamber Business Center, 9 a.m. Tuesday, June 12 - Membership Committee, Bob Evan’s Restaurant, 8 a.m. Thursday, June 14 - Technology Committee, Common Grounds Coffee Shop, 9 a.m.

Members 200 120 71 65 850 300 150 105 800 70

Fax 410-641-3118 410-968-0524

410-213-7521 410-641-6176 410-957-4784 410-651-5881 410-860-9925 410-632-0200

* Basic annual membership cost.

Calendar of Events

Tuesday, June 5 - Ambassadors Committee, Denny’s Restaurant, 8 a.m.

Dues* $125 $100 $75 $75 $175 $145 $150 $50 $245 $75

Thursday, June 14 - Chamber Family Night, Delmarva Chicken Festival, (hosted by A.S.A.P.R. Creative Suite), 5 p.m. Friday, June 15 - Delmarva Chicken Festival, Salisbury, 9 a.m. Tuesday, June 19 - Budget & Finance Committee, Chamber Business Center, noon. Tuesday, June 19 - Business After Hours, Delaware Elevator & Associated Builders & Contractors, 5 p.m. Thursday, June 21 - General Membership Luncheon, Holiday Inn, noon. Monday, June 25 - Executive Committee, Chamber Business Center, noon. Wednesday, June 27 - Board of Directors, Chamber Business Center, noon. Wednesday, June 27 - Business After Hours, Wilgus Insurance, 4:30 p.m. Thursday, June 28 - PR & Marketing, Chamber Business Center, noon.

hicles. Show participants will select 50 award recipients. An awards ceremony will be held at 3 p.m. Wheels That Heal Car Club is a tax exempt, non-profit organization. It was founded in 2003 with the purpose of conducting car shows and car events for the benefit of local charities and families in need. In the past nine years, Wheels That Heal, along with its members, sponsors and fellow hobbyists, have donated over $100,000 to assist local causes. The Delmarva Chicken Festival Car Show is one of many activities scheduled for the two-day Delmarva Chicken Festival, June 15 and 16, in Salisbury. The festival which is open to the public with free admission is sponsored annually by Delmarva Poultry Industry, Inc. and hosted in 2012 by the Salisbury Area Chamber of Commerce. For additional festival information, visit www.dpichicken.org and click on 2012 Delmarva Chicken Festival or www.salisburyarea.com.

Entertainment From young entertainers like Dakota

Messick and alexandshiloh, to more seasoned groups such as King’s Ransom and On the Edge, the stage is set for great entertainment at the 2012 Delmarva Chicken Festival, June 15-16, at the Centre at Salisbury in Salisbury. The Delmarva Chicken Festival, held annually in a community on the Delmarva Peninsula, is sponsored by Delmarva Poultry Industry, Inc. (DPI). The Salisbury Area Chamber of Commerce is hosting this year’s festival. “Throughout the two-day event, the schedule is filled with great stage acts and performance artists with wide appeal,” said Robbie Tarpley Raffish and James McNaughton, 2012 festival cochairs. Performing headliners on the festival’s Great Scott Broadcasting stage on Friday, June 15 will be Dakota Messick, (noon) Cascading Carlos, (3 p.m.) alex-

andshiloh (4 p.m.), and the Tom Larsen Band (7 p.m.) In between, there will be appearances by a variety of community performers. Local entertainers ARA Barrett, will kick off the entertainment schedule on Saturday. Regional favorite, King’s Ransom, will take the stage at 11:30 a.m. for two and a half hours of their special brand of music. Evening attractions will begin at 4 p.m. with a two-hour concert by Second Wind. At 6 p.m., the winner of the Rule the Roost talent competition sponsored by MTS Broadcasting will appear, and the festival will conclude with a rousing performance by On the Edge from 7 until 10 p.m. Along with on-stage performances, the festival program will include a 5K walk/run, a car show, a home and trade show, an arts and crafts show, and a children’s activity area sponsored by Peninsula Regional Medical Center and hosted by the Lower Shore YMCA and Camp Odyssey. Traditional festival attractions like Delmarva’s famous giant fry pan, an abundance of delicious food, a carnival, a Chickin’ Pickin’ competiton, the always popular baby chicks, and Chicken Capers featuring Sherman the Shorebird will round out the schedule. The event is open to the public and admission is free. To see the full schedule of events, visit www.dpichicken.com or www. salisburyarea.com or call 800-878-2449.

After Hours at The Centre

Join The Centre at Salisbury for their After Hours Business Event from 5 to 7 p.m. on Tuesday, June 12, in the JCPenney Court as they unveil “Featherfest!” and “The Artful Chickens!” Rsvp to Dannette at 410-548-1694 or dannette.lightfoot@macerich.com by June 8.  


Business Journal • June 2012

PAGE 5

Salisbury University President Dr. Janet Dudley-Eshbach (left) present the President’s Distinguished Community Leadership Award to Brad Bellacicco for the outstanding efforts of the Salisbury Area Chamber of Commerce in supporting the community for 92 years. Photo by Kathy Pusey

SU honors community members including the Salisbury Chamber At Salisbury University’s 2012 commencement on May 19, 1,605 students graduated, the largest class in SU history. The occasion at the Wicomico Youth & Civic Center in Salisbury also saluted four local residents or organizations for outstanding contributions to the community. Salisbury University awarded the President’s Distinguished Community Leadership Award to two local residents and organizations each for what Salisbury University President Janet DudleyEshbach called their “extraordinary contributions to the community and people of the Lower Eastern Shore.” SU alumna Deborah Abbott, senior vice president and business development manager at the Bank of Delmarva, was honored for her service to a myriad of philanthropic causes, including Coastal Hospice, Peninsula Regional Medical Center and the PRMC Foundation, and membership on the board of directors for the Girl Scouts Lower Shore advisory council and the Blood Bank of Delmarva’s regional advisory board, which she chaired. George Whitehead, a longtime member and president of the Wicomico County Board of Education, received his recognition for his youth advocacy across several fronts. He initiated the AmeriCorps/ShoreCorps PALS program that assists area youth programs, founded the Institute of Service Learning at

SU to engage students in efforts that address community needs and, as a member of the Governor’s Commission on Service and Volunteerism, received the Governor’s Trailblazer Award for his approach to facilitate job placement for welfare-to-work recipients. Whitehead received the Salisbury Area Chamber of Commerce Award in 2006. Habitat for Humanity of Wicomico County has built almost 60 homes for low-income families during its 25 years in the community. Dudley-Eshbach also cited Habitat’s $6 million or more investment in Salisbury and its partnership with Habitat International to build 53 homes in Ghana. The efforts of the Salisbury Area Chamber of Commerce “have enhanced the community through promoting economic prosperity, beautifying the area, supporting cooperation among businesses, residents and institutions and generally improving the quality of life,” President Dudley-Eshbach told Brad Bellacicco, the organization’s executive director whose son, Matthew, received a bachelor of science degree in biology during the Saturday ceremony. Contributions of the chamber include an extension of internships to students and the launching of an annual Welcome Back College Students campaign. The organization also has partnered in the sponsorship of an annual Regional Economic Forecast and Poultry Summit.


Business Journal • June 2012

PAGE 6

Booster Banquet recognizes outstanding growers Delmarva Poultry Industry, Inc. (DPI), the trade association for the Delmarva Peninsula’s meat chicken industry, held its 56th annual Booster Banquet recently in Salisbury, and recognized 13 outstanding poultry growers and three individuals for their work on behalf of the chicken industry. The J. Frank Gordy, Sr. Delmarva Distinguished Citizen Award, DPI’s highest honor, was presented to chicken grower, farmer, businessman, and DPI leader Douglas W. Green of near Princess Anne. Green has served as chairman of the DPI Grower Committee and was 2003 DPI President. He remains on the board of directors.  A graduate of the University of Maryland Eastern Shore with a major in general agriculture, Green started raising chickens on his own farm in 1977 and he continues to grow chickens at his Sandy Ridge Farm, along with corn, soybeans, and small grains. He is also manager of the Atlantic Tractor store near Pocomoke City.  During his year as president, DPI hosted the National Chicken Cooking Contest in Baltimore. Green served as a member of the Maryland Agricultural Commission and was chairman in parts of 2005-2007. He has served on the board of directors of the Somerset

County Farm Bureau, including a stint as vice president; as a Maryland Farm Bureau member; a member of the Mid Atlantic Farm Credit Nominating Committee; and a Somerset Conservation District Cooperator. DPI’s Medal of Achievement award for an elected person was presented to Maryland Delegate Addie Eckardt who represents Caroline, Dorchester, Talbot, and Wicomico counties. Eckardt has been a strong supporter of the chicken industry.  She was first elected to the Maryland House of Delegates in 1994. Though not a member of the environmental committee that deals with most of the chicken industry issues, she worked for the chicken industry in the House Economic Matters Committee and Appropriations Committee.  As a fiscal conservative, Eckhardt believes in the Jeffersonian principles of limited government and attempts to apply those beliefs to the state of Maryland. As chairman of the Eastern Shore delegation, she has been a champion for the chicken industry and was instrumental in helping Delmarva Poultry Industry, Inc. offer its hugely successful Chicken Day in Annapolis lunch and reception in January.  Dr. Nathanial Tablante with the

Delmarva Poultry Industry, Inc. President Andrew McLean, right, presented the DPI J. Frank Gordy, Sr. Delmarva Distinguished Citizen Award to Douglas W. Green of Somerset County at the DPI Booster Banquet.

Virginia-Maryland Regional College of Veterinary Medicine and the University of Maryland College Park was presented with the Edward H. Ralph DPI Medal of Achievement for a non-elected person. With three dozen years of experience in the animal and poultry industries, including 15 here on Delmarva, he

has made a positive difference for the chicken industry. Dr. Tablante has served on several DPI committees. He has helped with the planning and execution of the Delmarva Chicken Festival educational component and the DPI-sponsored National Meeting on Poultry Health and Processing.

Business Journal Advertising Index The following Directory of Business Journal advertisers provides quick reference for your convenience. The number appearing before the name of the business refers to the page number where the ad appears in this edition of the Journal.

Architecture & Engineers 10 AWB Engineers . . . . . . . . . .742-7299 Advertising 5 Comcast Spotlight . . . . . . . .546-6610 Copiers 13 Affordable Business Systems 742-2234 Employment 26 Manpower . . . . . . . . . . . . . . .742-8861 Energy 21 Shore Energy Systems. . . . .896-4749 Entertainment 13 Shorebirds . . . . . . . . . . . . . . 219-3112

Farm Supplies 14 The Farmers & Planters Co. 749-7151 Financial 19 Bay Bank . . . . . . . . . . . . . . .334-3636 12 Eric Johnston . . . . . . . . . . . .677-4848 8 Farm Credit. . . . . . . . . . 888-339-3334 7 PNC Bank. . . . . . . . . . . . . . . . . . . . . . 21 Shore Bank. . . . . . . . . . . . . . . . . . . . . Fuel Service 9 Tilghman Oil . . . . . . . . . . . . .742-7232 Health 25 Accurate Optical . . . . . . . . . .749-1545 23 Apple Discount Drugs . . . . . 543-8401 25 Eastern Shore Pharmacy . . .749-5253 Heating and Air 15 Am Vet Heating and Cooling . . . . . . .943-4049

Heating and Air 12 Mid-Atlantic Heating & Air Conditioning, Inc. . . . . . . .546-5404 Insurance 3 Avery Hall . . . . . . . . . . . . . . . 742-5111 7 ISG International. . . . . . 800-336-5659 Mailing 18 Mail Movers . . . . . . . . . . . . .749-1885 Marketing 11 Matice . . . . . . . . . . . . . . . . . .858-4775 Paving 31 Terra Firma . . . . . . . . . . . . . .846-3350 Real Estate 31 Remax Crossroads. . . . 443-736-3373 2 Sperry Van Ness. . . . . . . . . .543-2440 Storage 8 Cubes . . . . . . . . . . . . . . . . . .742-2100 Utilities 22 Choptank Electric. . . . . . 877-892-0001


Business Journal • June 2012 As a university employee, Dr. Tablante has responsibilities in extension, teaching, and research and is the author of hundreds of papers, reports, and presentations. As a veterinarian, he has been active in the American Association of Avian Pathologists and the American Veterinary Medical Association. He is president of the national Council on Agricultural Science and Technology.  Since assuming a faculty position at the University of Maryland Department of Veterinary Medicine in 1997, he has instituted an Extension and applied research program that focuses on improving poultry health and production through biosecurity and disease prevention. Additionally, DPI recognized 13 outstanding poultry producers. Selected by their companies from Delmarva’s nearly 1,600 poultry growers, this year’s recipients are: Earl and Karla Beardsley, Nanticoke – Tyson Foods, Inc. Chad and Joanna Carpenter, Millsboro, Del. - Mountaire Farms, Inc. Min Do, Pocomoke City - Tyson Food, Inc. Bill and Hiroko Goehner, Laurel, Del. - Perdue Farms Inc. Ali Razwan, Mears, Va. - Perdue Farms Inc. Deerfielde Farm, Centreville - Allen

PAGE 7

Maryland State Delegate Addie Eckardt, left, was presented the DPI Medal of Achievement for an Elected Person while Dr. Nat Tablante with the University of Maryland Department of Veterinary Medicine was awarded the Edward H. Ralph DPI Medal of Achievement for a non-elected person at the DPI Booster Banquet.

Harim Farms, LLC Dean Ricks, Seaford, Del. - Amick Farms, LLC Bill and Connie Robinson, Church Hill - Mountaire Farms, Inc. Dead Broke Farm, Harrington, Del. Perdue Farms Inc. Peter Tran, Princess Anne, Md. Mountaire Farms, Inc.

Ronald and Audrey Tyndall, Seaford – Tyson Foods, Inc. Abdul Wahid, Princess Anne Mountaire Farms, Inc. The Warrington Farm, Bridgeville, Del. - Perdue Farms Inc. Close to 700 people attended the DPI banquet, an annual celebration of the Delmarva Peninsula’s chicken industry.

MCE RECEIVES GRANT - Maryland Capital Enterprises, Inc. (MCE) of Salisbury has been awarded a $30,000 grant from the PNC Foundation to continue supporting its microenterprise development program on the Eastern Shore and to expand its small business lending program to the Baltimore – Annapolis area. The microenterprise development program provides business assistance, training, technical assistance and capital for micro businesses. “PNC’s donation helps us increase the services we provide here on the Shore while expanding to address the growing demand for our services from across the Bay,” said MCE Executive Director Hayley Gallagher (right). Gallagher is pictured with Kelly J. Rew, PNC Business Banking sales manager and MCE board member.

Forward Thinking Businesses Across Delmarva Choose RPS ISG International For Their Insurance “The team at RPS ISG International has long been our business associates and friends. What other insurance agent would jump into a work truck and clean carpets just to learn more about what makes our business tick?” Stanley Steemer - Salisbury, MD

n n

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Human Resources Consulting Home & Auto Insurance

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Business Journal • June 2012

PAGE 8

Smith inducted into Hall of Fame Bowden is honored by MRPA Junior Achievement of the Eastern Shore recently announced the selection of Ralph H. Smith to their prestigious Hall of Fame. Previous recipients are Richard A. Henson and Frank P. Perdue. Smith, now retired, is a former CFO, vice president/treasurer of Delmarva Power. He led a small group of local business leaders to bring the Junior Achievement program to the Eastern Shore. In 1980, the local JA program began as a night class at James M. Bennett Sr. High School. The students formed the American Lighting Company and produced meterlamps using actual electric meters. The students served as the directors, officers, staff and employees of the corporations and distributed all profits as dividends to the shareholders. The American Lighting Company made and sold meter lamps for 4 years with a new student staff each year. The program then began expanding to include more daytime class instruction for several grade levels with volunteer instructors from local business men and women. Today, Junior Achievement of the Eastern Shore has taught more than 54,000 students to date. The program has expanded to 5 counties on the Shore including Talbot, Dorchester, Wicomico, Somerset and Worcester County. Each year more than 200 local volunteers visit classrooms across the Shore and spread the mission of JA.

Ralph H. Smith

The Junior Achievement mission is to ensure every child has an understanding of the Free Enterprise System. A non-profit organization dedicated to educating youth, grades K-12 both public and private, on financial literacy, work readiness, and entrepreneurship. For more information on how you can become a part of the solution or to tell your JA story, visit www.easternshoreja.org, or email info@easternshoreja.org.

LANDSCAPING PROJECT - Ground has been broken on the landscaping project at the Wicomico Nursing Home. Chamber past president, John Broyhill, has been working with the Chamber’s Beautification Committee and the Chamber Foundation to update and improve the landscaping at the Wicomico Nursing Home which will include a new patio and walkways in the front of the building along with other enhancements. To make a donation to help finance this project, mail checks to SACC Foundation, 144 E. Main St., Salisbury, MD 21801.

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Tommy Bowden of Sharptown, was recently honored by the Maryland Recreation & Parks Association (MRPA) during its recent annual conference brunch in Ocean City. Bowden, nominated by Wicomico Recreation, Parks, Tourism and Civic Center was presented with the MRPA Community Volunteer Award for his work with the Department as a youth soccer coach and volunteer. Bowden’s relationship with the department began over 13 years ago as a coach for the county’s youth soccer league. In addition to soccer, Bowden also coached Sharptown t-ball and Youth Softball. In addition to his years of coaching, Bowden also served as a member of the Wicomico County Soccer Federation, Co-Coordinator of the Sharptown Youth Softball League, Sharptown Recreation Commission and Wicomico County Recreation Commission. Earlier this year, Bowden was recognized by the department at its Annual Volunteer Banquet with an Outstanding Sports Coach Award. He also was the inaugural winner of Wicomico County’s Lorne C. Rickert Lifetime Volunteer Award.

Tommy Bowden

Bowden is just one of over 400 volunteers that dedicate their time to Wicomico County’s Recreation, Parks, Tourism and Civic Center. Department Director Gary Mackes comments, “Volunteers dedicate over four times the amount of man hours in when compared to full-time staff, so it is only through the work of volunteers like Tommy that our department is able to offer all that it does.”

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PAGE 9

Salisbury-Ocean City-Wicomico Airport

Wicomico County Sales Tax Collections by category April ‘12

March ‘12

April ‘11

Food & Beverage

$1,449,751

$1,298,262

$1,228,614

Apparel

$348,445

$274,063

$330,929

General Merch.

$1,732,353

$1,542,867

$1,667,123

Automotive & Oil

$437,450

$358,442

$453,772

Furniture & Appl.

$156,099

$173,444

$206,226

Building Supplies

$520,619

$446,270

$550,339

Utilities & Trans.

$392,306

$362,329

$340,263

Hardware & Equip.

$194,022

$160,633

$182,964

Miscellaneous

$599,588

$547,923

$579,221

TOTAL

$5,830,633

$5,164,234

$5,539,451

May ‘11 . . . . . . . . . . . 12,820

11.4

June ‘11 . . . . . . . . . . 13,512

18.8

July ‘11 . . . . . . . . . . . 15,291

25.0

September ‘11 . . . . . 13,017

14.9

October ‘11 . . . . . . . . 12,386

6.5

November . . . . . . . . . 11,565

21.9

December ‘10 . . . . . . 11,473

11.1

Airline Passengers Enplaned/Deplaned

2011 total . . . . . . . 143,738 11.1 January ‘12 . . . . . . . . . 11489

19.6

February ‘12 . . . . . . . 11,158

26.9

March ‘12 . . . . . . . . . 13,059

22.1

April ‘12 . . . . . . . . . . 13,117

24.3

The number in the right column is the percentage of change in passenger activity compared to the previous year.

National, State, County Unemployment Rates

Nov Dec Jan Feb Mar Apr

National 8.2 8.3 8.8 8.7 8.4 7.7 Maryland 6.3 6.3 7.0 7.1 6.8 6.5 Wicomico 8.3 8.6 9.7 9.6 8.9 8.4 Salisbury NA NA NA 10.2 9.5 9.4 Worcester 13.8 15.6 16.9 16.8 14.7 12.0 Somerset 8.2 8.6 11.3 11.9 10.8 10.6

Information courtesy of Comptroller of the Treasury, Retail Sales Tax Division.

Information courtesy of the Maryland Job Service at the One Stop Job Market. (Not seasonally adjusted.)

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Business Journal • June 2012

PAGE 10

SALISBURY AREA

CHAMBER OF COMMERCE

Chesapeake Tours & Promotions

Rep: Priscilla Timken 1147 S. Salisbury Blvd. Suite 8-243 Salisbury, MD 21801 443-366-2784 info@chesapeaketourplanner.com www.chesapeaketourplanner.com Chesapeake Tours and Promotions can custom design your Chesapeake itinerary saving you time and taking the worry out of making those travel plans. Designed by experienced travel planners native to the region, you can be certain your 2-night, 3-night and longer custom itinerary will not only take you to the heart of Chesapeake country, but also to the lesser known treasures of the area.

Classic Collections/National Redemption

Rep: Jane Mandell 107 N. Fruitland Blvd. Fruitland, MD 21826 410-334-2058 410-334-2058 (fax) classiccollections2@yahoo.com Estate jewelry, art (local & international), antiques (American & European), art glass, porcelain and gifts.

Delmarva Home Relief, LLC

Rep: Michael Nolen 100 East Main St. Ste. 702 Salisbury, MD 21801 800-598-7510 410-548-2501 (fax) michael@delmarvahomerelief www.delmarvahomerelief.com Loan modifications, short sales, deed-in-lieu of foreclosures, mortgage auditing, bankruptsy services, mediation assistance, forclosure litigation assistance, debt settlement, credit repair service. Referred by M.J. Caldwell

James V. Fineran

(Retired Member) fineran@comcast.net

Hola Media Network/Maxima 900-AM

Rep: Sara Weaver 1718 Cape Dr. Lewes, DE 19958 302-727-3369 302-856-9119 (fax) Sara@maxima900.com www.maxima900.com Maxima 900-AM is a Spanish language radio station broadcasting across the Eastern Shore and lower Delaware. We offer entertainment and news

to our listeners and advertising opportunities to our customers.

LaShay Bridal & Formal Wear

Rep: Felicia Goodman 212 West Main St., Suite 204-C Salisbury, MD 21801 410-546-5274 Felicia@LaShayBridal.com www.LaShayBridal.com Our mission is to provide the best quality products to a greatly appreciated customer base. We carry bridal gowns and accessories. Besides our vast array of wedding needs, we also carry dresses for your prom, homecoming or any other special event. Referred by Neelum Moondra

LongHorn Steakhouse

Rep: Scott Hruska 2312 N. Salisbury Blvd. Salisbury, MD 21801 443-260-4680 443-260-4683 (fax) LHUSA5411@darden.com www.longhornsteakhouse.com Located in front of the Centre at Salisbury, LongHorn Steakhouse has proudly served steaks, chicken and fish that are always fresh, never frozen, for over 30 years. LongHorn Steakhouse operates more than 370 restaurants in 35 states.  

Oasis Car Wash

Rep: Neil Hitchcock 126 Hampshire Rd. Salisbury, MD 21801 410-289-7155 410-289-9335 (fax) neil@oasiscarwashes.com www.oasiscarwashes.com Oasis Car Wash - on Hampshire Road (next to Sam’s Club) - has automatic car wash options from $5 to $12, and self-service bays with soft, hogshair foam brushes, vaccums, fragrance, and shampoo machines. Oasis Plus in Salisbury features the Express Exterior Automatic Tunnel, with your choice of soft neoglide or touch free washes. Let us make your car shine - open 24/7. Other locations are Pocomoke, Easton, and Seaford.

Oasis Travel

Rep: Holly Hudson 9923 Stephen Decatur Hwy. Unit 4 Ocean City, MD 21842 410-213-9330 410-213-9335 (fax) holly@travelwithoasis.com www.travelwithoasis.com Oasis Travel is a full service travel agency offering services from airline

tickets, cruises, tours, all-inclusive resorts, group travel, religious travel, adventure travel, honeymoons, and destination weddings.

PAC-14

Rep: Creig Twilley East Campus Complex Salisbury University Wayne & Power Streets Salisbury, MD 21801 410-677-5014 410-548-3000 (fax) cbtwilley@salisbury.edu www.pac14.org PAC is a Public Access Television Station, and a 501(c)3 non-profit organization providing Public Education,

and Government Access programming. Referred by Phil Tilghman

Schwartz Orthodontics

Rep: Gina Morgando 31454 Winterplace Pkwy. Salisbury, MD 21804 410-546-0787 410-546-3713 (fax) morgandogina@msn.com www.drcarrieschwartz.com We offer “Braces for all faces,” specializing in Invisilign™ braces and ceramic braces. Dr. Schwartz also specializes in the Damon System self-ligating brackets. Schwartz Orthodontics sees children, teens and adults.  

New real estate group opens Keller Williams Select Realtors of Annapolis has merged with Schneider, Richardson & Davis to create Keller Williams Select Realtors of Salisbury. Schneider, Richardson & Davis, a locally owned independent real estate brokerage, wanted to expand their business. After much research of the largest franchise companies in the country, the brokerage selected Keller Williams, the second-largest residential real estate company in the United States. Each Keller Williams office is independently owned and operated. Joining franchise owners Bill Burris, Paul Richardson and Eric Davis in the

merger were Sarah Delligatti, Wayne Smith, Lisa Davis, Brandy White, Don Messick and Darlene Kwiatkowski. Since the merger last summer, the following agents have joined the Keller Williams Select Realtors team: Candace Hiatt, Brad Rayfield, Patti Moore, Michael Moore, Christopher Gilkerson, Alisa Crockett, Sharon Murphy, Mike Dunn, Gene Dunn, Paul Anderson, Jeremy East, Stephana Riha, Judi Truitt and Andrew McBride. Keller Williams Select Realtors recently moved to their new location at 1409 S. Salisbury Blvd., Ste. C. To reach their office, call 410-677-0909.


Business Journal • June 2012

PAGE 11

Salisbury Chamber Banquet Awards

The Large Business of the Year recognized the local restaurant chain Southern Boys Concepts for their effort to provide even more innovative food, drink and entertainment in our area. Tom Knorr and Todd Van Gelvwe received the award which was presented by Stephen Franklin of Accurate Optical Company.

The Agriculture Ambassador of the Year recognized Dr. James McNaughton of AHPharma for his superior service to Maryland’s top industry, agriculture. The award was sponsored and presented by Greg Olinde of Bay Bank, FSB who also sponsored the Chamber’s December Poultry Summit at SU.

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Business Journal • June 2012

PAGE 12

From left, United Way Board President-elect Gus LeBois, current President Bruce Bright, Wicomico County Volunteer of the Year Jennifer Cannon of Perdue Farms, and United Way Executive Director Kathleen Mommé.

From left, United Way Board President Bruce Bright, Board and Young Leader Society Member Jim Hartstein, Young Leader of the Year award recipient Brandy White of Fairfax Properties, and United Way Executive Director Kathleen Mommé.

United Way celebrates area leaders and volunteers The United Way of the Lower Eastern Shore held its Annual Meeting on Friday, April 27, at The Carousel Oceanfront Resort in Ocean City, with over 140 community members representing more than 55 local companies and organizations. For the third consecutive year the event was sponsored by The Carousel Resort, and provided an opportunity for United Way to honor key supporters and celebrate 68 years of helping our neighbors throughout the Lower Shore. In addition to announcing the 2011 United Way campaign has raised an incredible $1.4 million to date, Bruce Bright, board president, explained, “The success of making life better for those in need is, without question, 100% due to the caring power of our Lower Shore community. There were a record-breaking 21 new employers who offered their employees the option to help those most in need through United Way, which is a remarkable increase.”

The United Way of the Lower Eastern Shore, established in 1944, is the largest non-government funder of 60 local non-profit programs in Dorchester, Somerset, Wicomico and Worcester counties, touching the lives of over 100,000 of our neighbors in need every year. For more information on United Way, or to offer an employee campaign in your workplace, visit www.unitedway4us.org, or contact the United Way staff at 410-742-5143. 2011 United Way Annual Awards 2011 County Campaign Coordinators of the Year - Wicomico - Matt Likovich and Jeri Shelton, Delmarva Power; Worcester - Patrice Reese and Jake Stumpf, Atlantic General Hospital; Somerset - Jennifer Fooks, Sherwin Williams; Dorchester - Lisa Hibble, Interstate Container 2011 County Volunteers of the Year - Wicomico - Jennifer Cannon, Perdue Farms; Worcester - Jan Perdue, Civic

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Leader; Somerset - Rick Nelson, Nelson’s Nationwide Insurance; Dorchester - Pete Bugas, Interstate Container Young Leader of the Year - Brandy White, Fairfax Properties Heart of United Way - Ginny Reid-

Matern, Civic Leader President’s Trophy - Gus LeBois, Perdue Farms Spirit of the Shore - The Daily Times Jim Barrett Community Leadership Award - Peggy Naleppa, PRMC


Business Journal • June 2012

PAGE 13

GREAT BASEBALL IS GREAT FOR BUSINESS. There’s nothing like a season with the Shorebirds. Entertain clients. Close deals. Reward employees. As the Single A affiliate of the Baltimore Orioles, you get to see future major leaguers, right in your own backyard.

Shorebirds Group Outings United Way of the Lower Eastern Shore presented awards during their 68th Annual Awards to community leaders as recognition for their leadership, service and support. From left, Dorchester County Volunteer of the Year Pete Bugas from Interstate Container, Spirit of the Shore award winner Greg Bassett with The Daily Times, Jim Barrett Community Leadership Award recipient Dr. Peggy Naleppa of PRMC, Heart of United Way recipient Ginny Reid-Matern, United Way board president Bruce Bright, and President’s Trophy winner Gus LeBois of Perdue Farms.

“Our Tri-Gas employee outing has been a great success since we found the Shorebirds Stadium. Great food, great fun, great baseball, a winning combination!” Keith McMahan - Owner of Tri Gas & Oil • Executive Club, $29 per person , 3rd Floor indoor and outdoor seating, accommodates 135 people • Hardball Café, $25 per person behind home plate accommodates up to 175 people • Picnic Pavilion, $19 per person down right field line reserve for up to 400 people • All Catered Areas includes a hour and half buffet

Shorebirds Sky Suites “I would strongly encourage anyone or any business to consider the investment of a skybox. Whether rented for a season or just a night, a sky-box offers a tremendous value.” Jeff Holloway, President/CEO of Holloway Tours

United Way of the Lower Eastern Shore presented County Coordinator of the Year awards to local employees who worked tirelessly to promote the United Way campaign in their workplace. From left, Wicomico Coordinators of the Year Matt Likovich and Jeri Shelton, Delmarva Power; United Way Board President Bruce Bright; Somerset Coordinator of the Year Jennifer Fooks, Sherwin Williams; Worcester Coordinators of the Year Patrice Reese and Jake Stumpf (not pictured).

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PAGE 14

Business Journal • June 2012

Business After Hours Layton’s Chance Winery

A Business After Hours was hosted by Layton’s Chance Winery for both Salisbury & Dorchester Chambers of Commerce on Thursday, April 19, at their Vienna vineyard and tasting room. Members of both chambers were greeted by the Layton family, and the knowledgeable staff, and they were treated to samples of the Layton’s Chance variety of wines, great food by Black Diamond Catering, and music by Beauty for Ashes – featuring Sarah & Matt Robins.

This Eastern Shore gem has a variety of great wines, over 14 acres of beautiful vineyards, a large picnic area with outdoor games, a nature trail and a friendly staff that can’t wait to see you. Go out and listen to music at Happy Hour on Friday nights or bring a picnic and sit outside for their Concerts in the Country Series. The Layton’s would love to give you the total winery experience in a relaxed, family friendly atmosphere. For more information about their wines, specials, concerts, and much more, visit www.laytonschance.com.

Joe Layton of Layton’s Chance, Cathie Iodoni of SECU, Larissa Luck of Universal Mortgage & Finance

Meet the Patrons The Salisbury Area Chamber of Commerce has recreated its Patron Program and are excited to welcome the Pohanka Automotive Group as a Diamond Level Sponsor and Comcast Spotlight as a Platinum Level Sponsor. The Patron program allows Chamber members interested in extra exposure and benefits to sign up for five different levels of Patron support of the Chamber. A committee was formed to review what additional rewards a member might want from their membership in the Salisbury Area Chamber of Commerce. The group benchmarked ideas from the U.S. Chamber and organizations of similar size and mission to develop the revised Patron program and its new levels. The goal was to include sponsorships and benefits to support any and all interested members. The Diamond Patron is the Pohanka Automotive Group of Salisbury which has seven franchises; Toyota, Scion, Nissan, Mercedes-Benz, Hyundai, and Mazda located on U.S. Highway 13 Business. The Vice President and Dealer Operator of Pohanka Automotive Group of Salisbury is Sandy Fitzgerald-Angello, President of the Salisbury Area Chamber and the driving force behind dealership. She has been a leader in the automotive industry for more than 35 years and has earned the Toyota Presidents Award in 2002, 2009 and 2010; the 2008 Mercedes-Benz Best of the Best Award; The Honda Presidents Award in 2007; and the Silver Excellence in Business Award in 2007 and 2008. Pohanka believes deeply in giving back to the surrounding community. The “Pohanka Pays it Forward” campaign has paid out over $160,000 to local non-profits on the Delmarva Peninsula since 2009. Our first Platinum Patron is Com-

cast Spotlight, the advertising sales division of Comcast Cable. Comcast Spotlight professional sales staff knows that advertising is no longer just about on-air networks, but also online and ondemand media. They are committed to “Putting the power of cable and Xfinity to use for local, regional and national advertisers.” Comcast Spotlight can target geographically and democraphically enabling advertisers to get more out of their media spend. They are focused on new technologies, products and apps that will help advertisers reach, engage and connect with audiences effectively and efficiently, getting them in front of eyeballs no matter where they’re focused. Comcast Spotlight has created a television marketplace where both large and small advertisers can leverage the latest message delivery technologies, insightful marketing intelligence and innovative promotional opportunities. This approach - and the infrastructure behind it - allows Comcast Spotlight to create customized solutions for each advertiser. Each level of Patron sponsorship has different benefits associated. The levels are: Diamond Level Patron at a cost of $10,000 annually, with benefits valued at $15,000. Platinum Level Patron is $5,000 annually, valued at $7,500. Gold Level Patron is $2,500 annually Silver Level Patron is $1,000 annually Bronze Level Patron is $500 annually Payments may be spread over several payments during the year. For more information on being a Patron sponsor, visit our website at www.salisburyarea. com or call Brad at 410-749-0144.

Salisbury Area Chamber of Commerce Patrons

Stan Robins of Morgan Stanley/Smith Barney and Debi Rus of Rus Design

www.salisburyarea.com

The Farmers & Planters Co. FARM - FEED SEED - LAWN GARDEN WILDLIFE

Linda & Frank Tobat of HVAC Services

Dr. James McNaughton of AH Pharma and his wife Barbara.

Rt. 50 & Mill Street Salisbury, MD 21801 410-749-7151 Phone www.farmersandplanters.com


Business Journal • June 2012

PAGE 15

Business After Hours ClearChannel Outdoor Vinny’s LaRoma ClearChannel Outdoor & Vinny’s LaRoma shared hosting duties for a Business After Hours on Thursday, May 10, at ClearChannel’s 808 N. Salisbury Blvd. facility. Chamber members, customers, friends and family got to sample items off of the LaRoma menu while finding out what was new in the world of outdoor advertising – including ClearCh-

annel’s new digital outdoor networks, bulletins, junior posters, premier panels, and posters - from Dennis Weller and his staff at ClearChannel Outdoor. LaRoma owner, Vinny Belia, greeted guests and shared items from his menu. For more information on ClearChannel Outdoor and all of the creative ways they can help you advertise your business or organization, visit www.clearchanneloutdoor.com. For more on Vinny’s LaRoma, their menu, specials, and hours of operation, visit www.vinnyslaroma.com.

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PAGE 16

Business Journal • June 2012

30th Annual Salisbury Festival

Chamber thanks sponsors, volunteers On April 27-29, the Salisbury Chamber and surrounding community celebrated the 30th Annual Salisbury Festival in Downtown Salisbury & Riverwalk Park. A wide variety of activities was available for every age group. The weekend’s festivities were full of talented local artists and musicians, children’s activities, carnival rides and games, great food, classic cars, craft beer, and so much more. Special thanks to Salisbury Festival Chair Stacey Weisner, Delmarva Zoo-

logical Society, for her commitment and enthusiasm to helping ensure that the festival was a success. The chamber is extremely grateful for the tremendous support from the City of Salisbury and all that they do to support the festival each year. The support of our event sponsors is vital in making the Salisbury Festival possible. Thank you to Comcast, Toyota, Pepsi Bottling Ventures, BurnettWhite Tire & Auto, Sherwood of Salisbury, and MLJ Payment Processing.

Special thanks for the talented staff at Matice Interactive for designing the festival’s website, logo, anniversary t-shirt design, and so much more. There are also numerous local businesses and organizations in the community that contribute to the festival each year. Thank you to the Art Institute & Gallery, Arts & Entertainment District, Cake Art, Clear Channel Outdoor, Daisy DeZigns Art Studio, Delmarva Broadcasting Company, DiCarlo Digital Copy Center, Duron Paints & Wallcoverings,

Gladden Construction, Nutters Crossing Golf Course, Remedy Church, Salisbury Jaycees, Salisbury Lions Club, Salisbury University, Sharp Water, Southern Boys Concepts, Teltronic and Wicomico County. Our gratitude also goes out to the numerous volunteers and festival committee members that donate their time before and during the festival. The festival volunteers are at the heart of the Salisbury Festival – a sincere thank you for all that you do.

Salisbury University students participating in The Big Event volunteered to help paint 20+ dogwood flowers along the sidewalks of Downtown Salisbury prior to this year’s festival. Formally known as the Dogwood Festival, the Salisbury Festival is held each April as a way to welcome the spring season to our community.

Artists prepared for Arts on the Plaza by drawing stunning sidewalk chalk images at the entrance of the Downtown Plaza.

Children enjoyed an afternoon Friendship Teddy Bear Tea Party at the Salisbury Chamber. Children brought their favorite teddy bear or stuffed animal to the party, participated in arts & crafts activities with a friendship theme, and had story book time presented by a local author.

Shore Fresh Growers held their season opener on Saturday of the Salisbury Festival. Numerous local growers and producers came out with fresh produce, plants, baked goods and much more.


Business Journal • June 2012

PAGE 17

Local dignitaries, past festival chairmen, chamber board members, and Salisbury Mayor Jim Ireton cut the festival ribbon to kick off the weekend’s festivities. Presentation of colors was performed by Wicomico High School Army Junior ROTC Color Guard, followed by singing of the National Anthem by Salisbury University’s Squawkappella.

Dozens of volunteers from Remedy Church came out Sunday morning to help pick up trash and spruce up downtown for Sunday’s carnival. Special thanks to the church for their generous support of the Salisbury Festival and Downtown.

Festival goers enjoy a funnel cake on Sunday at the carnival.

Guests at the Salisbury Festival Craft Beer Tasting Event had the opportunity to sample from over 45 beers from around the world while enjoying sunny weather and great music provided by the Davis Holiday Band. Burley Oak Brewery of Berlin was on hand to talk about their brewery and pour samples of their beer.

As part of the celebration for the 30th Annual Salisbury Festival, the chamber created a cookbook that is comprised of numerous recipes submitted by chamber members, past festival volunteers, community members and much more. The cookbooks are now for sale at the chamber for $12 and include more than 280 recipes.

Numerous children’s activities were available for festival attendees, including face painting and sand art.


PAGE 18

Business Journal • June 2012

Brian Spicer gets ready to cut the ribbon to help celebrate their 10th anniversary & grand opening of the new shop and showroom along with family, staff, customers, and chamber members.

Business After Hours On Tuesday, May 1, Chamber members, clients, and guests joined the staff and management of Spicer Brothers Construction to celebrate their 10th anniversary and the grand opening of their new location at 32221 Beaver Run Rd., Salisbury.

The hosts from Spicer Brothers Construction: Office Manager Georgia SingletonMajor, President Brian Spicer and his wife Heather.

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PAGE 19

Business Before Hours

Dr. Renee Frederickson of the Ward Museum and Keith Jobes of Express Employment

Our host, Hannah Miller of Barnes & Noble and Andrea Berstler, director of the Wicomico Public Library

Barnes & Noble Booksellers Barnes & Noble Booksellers hosted a Business Before Hours at their 2618 N. Salisbury Boulevard store on Tuesday, May 8. Hannah Miller, Marketing & Education, shared that Barnes & Noble is not only your local book store, but also a resource for business. B & N has an extensive selection of business publications, training materials, certification manuals, and continuing education materials. Chamber members were also shown the many uses that the Nook platform can be used for in the business arena.  For more information and to find out how your business can benefit, contact Hannah Miller at 410-548-9191 or visit www.barnesandnoble.com.

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PAGE 20

Business Journal • June 2012

Millenium Microwave has an amazing history By Al Higgins

Member Spotlight

Imagine this: You’re flying over hostile territory at 20,000 feet in a B-2 stealth bomber, when suddenly bells and whistles start going off in your cockpit, informing you that an enemy missile is headed your way. You immediately take evasive action, the missile flashes by, and you continue on with your mission without once realizing that your life had just been saved by a small technology company located in Fruitland, Maryland. Millennium Microwave is the company that saved the pilot’s life and it is co-owned by Steve Rumney and Daniel Peters. “Daniel and I began our careers in the microwave business at K&L Microwave,” said Rumney. “In 1999,” he continued, “we opened our own business in the spare bedroom of our bachelor pad off Upper Ferry Road. We actually negotiated contracts with Boeing while operating within the confines of our one bedroom business. Eventually we moved to a larger building on South Division Street, finally locating here on South Brown Street in Fruitland.” “The vast majority of our market deals with the defense industry,” explained Rumney. “Our technology detects electrical signals and relays them to other sophisticated equipment within the aircraft. In a sense it’s similar to radar that detects objects, while ours identifies electronic signals. We currently have 19 employees at Millennium – that’s 19 very good employees – and much of our product line is created right here in Fruitland.” Millennium Microwave develops their products from concept to finished goods with very little outsourcing. When they are presented with an idea from the aerospace industry their engineers first develop the electronics necessary to complete the project. They may outsource the construction of a circuit board, and perhaps the aluminum structure necessary to hold the electronic

device, but everything else is skillfully manufactured on site. “Our employees at Millennium are AS9100 certified, which is a necessary certification for us to be allowed to compete in the highly technical aerospace electronics industry, and we were the first small company to achieve this certification,” said Rumney. Since opening for business in 1999, every B-2 bomber produced is carrying their electronic equipment, and they also provide updates and replacement parts for all B-2 bombers that are operational. The list of aircraft carrying their equipment is extensive, with more on the way. Millennium recently outfitted four South Korean aircraft with electronics and they are currently seeking contracts to provide electronics to Israel. “In addition,” explained Rumney, “we have a current contract with Chung Shan Institute of Science & Technology in Taiwan on a Taiwanese navy project.” Not all of their electronic devices end up in aircraft or ships. NASA at Wallops Island uses Millennium Microwave products to monitor its satellites and some are also being used in Antarctica for monitoring as well. Millennium Microwave is a small company that is making a very big impact locally. “We at Millennium are committed to giving back to the community and have donated over $100,000 to various charities. Of special interest to us is the Beads of Courage program at John Hopkins. This is a program dear to Rumney’s heart. “The kids receive

Technician Alex Macon works on components.

Technician Phil King works on components.

Steve Romney, president and CEO of Millennium Microwave in Fruitland.

a colored bead for each type of cancer treatment they receive,” said Rumney. “Some of these kids have literally hundreds of colored beads draped around their bodies and their presence gives the kids the knowledge that they have had

that treatment previously and they were able to handle it.” The technology developed at Millennium Microwave is helping to make the air a safer place to be. It is a little gem right here in our own neighborhood.


Business Journal • June 2012

PAGE 21

The right email system can help improve business communications By Tan Nguyen Tezla Group

Even after 40 years since the first emails were sent, most people (even those who use it every day) don’t quite understand how it works, or what’s required to keep this world-wide messaging system functional. For businesses of all sizes, it’s an absolute necessity to keep emails flowing as smoothly as possible. There are many choices for email systems; a company can host their own in-house email system, have an outside provider host their email server(s) for them, rent a domain name and space from a 3rd party host or provider, use a free internet email host, or any combination of the options above. The possibilities of how to configure and keep mail flowing seem endless. In this article, I will cover some of the basic principles of how the majority of email systems work, the most common options for small businesses, and the “pros” and “cons” of these various options. Basic email An email is simply an electronic document which originates on a computer, is then delivered to an email server for the purpose of delivering the message to its intended recipient. Once the first email server receives the message, it then attempts to deliver the message to the recipients email server. Once the recipient’s email server has the message, it will deliver that message to the final recipient. Although it’s electronic and only takes a second or less to happen, this email delivery system is very similar to the old “snail mail” postal system that we all know and love. In the “snail mail” system, you

would compose a letter, and then write an address on it to show its intended recipient. You would then place that message into a mailbox or take it to the post office. In this case, the mailbox and the post office would be the “email server”. Once the post office has the message, it will deliver that message to the recipient’s closest post office, and then the message is delivered to the recipient’s personal address. Although I have just described what seems to be a simple delivery system, an incredibly complex system of servers, filters, routers, software, and hardware are used on modern email systems to address technology (and end-user) problems such as hardware failures, junk emails (SPAM), end-user mistakes, and malicious attempts to destroy data. Email options The most common choices for business email are to either purchase and host an in-house email server or to pay to have a 3rd party company host and maintain the email server for them. One of the more common email server

SVN names Hanna top advisor Sperry Van Ness – Miller Commercial Real Estate is pleased to announce Henry Hanna, CCIM, SIOR was awarded the SVN Ambassador Award at the 2012 National Conference in San Diego, Calif. This is awarded each year to one advisor who represents Sperry Van Ness to the public and to the real estate community across the country. Among Hanna’s accomplishments in the commercial real estate realm, he served for SVN Asset Recovery Team (ART) as the Mid-Atlantic director responsible for helping banks deal with distressed assets and work directly with SVN advisors. Hanna is currently serving as a national director of Industrial Properties, guiding brokers and clients across the country to achieve their goals in the industrial area. While serving in these roles, Hanna’s production earned him the #4 rank nationally within the company for clients served with settled transactions so far in 2012. With over 35 years of real estate experience, Hanna has brokered industrial sales and has listed, marketed and sold a variety of pharmaceutical, defense, hi-tech, manufacturing, modular homes

types is Microsoft’s Exchange Server system. This type of email server gives greater control, flexibility, and businessfriendly options for collaborative groups such as shared contacts, calendars, task scheduling, client/server synchronization, smart-phone synchronization services, and sharing of mailbox data. A company can also opt to have someone else host their email for them. With outsourcing email services, a company can very accurately budget all year long with regards to their email services. With these hosted services, the host will maintain the server, software, hardware, updates, technical support, and most importantly of all – data backups. In this case, you have a predictable and stable payment each month or year, depending on your plan. Sound too good to be true? Well, if your company has 20 or less employees, it’s probably more economical to have your email hosted for you unless you’re already planning on buying a network server. Even if you already have a server, it’s often a good idea to have a 3rd party company host your emails for the convenience of a fixed or predictable budget, and to avoid the headache of hardware and software failures and upgrades. If your company has between 20 and 50 employees which use email regularly, deciding how to handle your com-

pany’s emails can be a little more complex. With more employees comes more mailboxes, more emails, and more junk emails. If you’re debating on whether or not to host your own email server, or outsource to a hosting company, you should consult with a trusted IT consultant on specific options that are practical for your specific company. You should be wary of an “IT Expert” which makes a recommendation for your company’s email needs without knowing what your company’s email needs are. For most companies with more than 50 employees that use email regularly, it’s usually more practical to host your own in-house email server, especially if your company already maintains one or more other servers on your network. Since most email hosts charge by the mailbox and/or the data storage volume, the cost of hosting begins to exceed the cost of purchasing and maintaining an in-house email server. However, if a company wants to maintain the convenience of a fixed budget and not having to worry about hardware, software, and upgrade support – hosting may still be a very attractive option. For more information on email hosting, in-house email servers, email antivirus, anti-spam, or other email management options and considerations, contact your local IT consulting company.

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Business Journal • June 2012

PAGE 22

Chinese inflation, US politics and the exchange rate By E. Tylor Claggett

Insights

Unlike the US, China experienced a hard winter and an unususally cool and ...the challenge for Chiwet spring. As a result, fresh nese policy makers is fruits and vegetables were in to keep inflation under relatibvely short supply durcontrol while providing the first quarter of 2012. ing sufficient economic Vegetable prices climbed six percent in March from a stimulus. month earlier which resulted in a 20.5 percent run up on erbate a serious and growing problem the year. with income distribution. Needless to China’s general inflation rate aversay, the challenge for Chinese policy aged 3.8 percent in the first quarter of makers is to keep inflation under con2012. Compared with February’s 3.2 trol while providing sufficient economic percent (per year) rate, March’s 3.6 stimulus to satisfy a public that is used percent (per year) rate was something to near double digit economic growth. of a surprise. Fruit and vegetable prices In the past, China has relied upon were not the only contributors to the an export driven economy to foster its higher than expected inflation numbers near double digit economic growth. as higher fuel and raw material prices, Critics have complained for years that as well as higher minimum wages, share China has unfairly kept its currency some of the blame. Beijing has stated its artificially low relative to the US dollar 2012 target for inflation is to keep it un- and other world curencies to promote der four percent. It is no secret that con- its international trade. Such critism has trolling domestic inflation, and especial- been voiced in various US political setly food price inflation which is running tings for many years including the early at 8.0 percent for 2012, is fundamental stages of the curerent US presidential to maintaining political stability. election cycle. However, it is interesting To counter rising food prices and in to note that the US dollar has strengthkeeping with maintaining political staened 14 percent against the Chinese bility, Beijing plans to increase the min- RMB during the last two years and it imum wage by as much as 13 percent a has strengthened 45 percent during the year for the next five years. Of course, previous seven years. More recent data this policy, in and of itself, is condusuggests this movement continues as cive to a higher than otherwise general shown in the graph included with this inflation rate. However, such a move article. may make sense when one considers Therefore, it is not surprising that the typical Chinese worker spends up to “China Bashing” on this economic issue one third of his or her income on food. has been rather muted in the US during China is the world’s second largest recent months. And the Chinese aneconomy, but it expanded at an annual nounced on April 15th the RMB would rate of 8.1 percent during the first quarbe allowed to move in a broader trading ter of 2012 which is its slowest pace in range than before (one percent versus nearly three years. If this trend continone-half percent per day). Immediues, 2012 will become China’s weakately, U.S. Treasury Secretary Timothy est economic growth year in a decade. Geithner said “China’s recent decision Without sufficient economic growth, to let its currency’s value increase comjobs that are already in short supply will pared to the dollar is “significant” and become even scarcer. This will exac-

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“promising”.” So, one might ask, why have the Chinese apparently bowed to world opinion and given in more to exchange rate market forces? The answer is probably very complex and a combination of factors. However, a stronger Chinese RMB may very well curtail Chinese domestic inflation. Chinese consumers will find cheaper foreign goods in their markets and, this in return, will put downward pressure of like domestic goods. Chi-

nese importers of foreign raw materials and subassembly components will enjoy lower relative prices. Furthermore, imported petroleum and petroleum product prices will be reduced. Therefore, it is conceivable that a stronger RMB is in the best interest of Chinese policy makers and everyone should always expect China to do what is best for China. About the author Dr. E. Tylor Claggett is Professor of Finance at Salisbury University, Salisbury.

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Business Journal • June 2012

PAGE 23

Journal Healthcare

New sculpture at Peninsula Regional is tenth in a series Peninsula Regional Medical Center (PRMC) recently dedicated a sculpture on East Carroll Street near the entrance to its Guerrieri Heart and Vascular Institute. The sculpture ‘Asclepius’ depicts the Greek God of medicine and healing. It was sponsored by PRMC, designed by Salisbury University art student Trip Ulvila and built by Matech Industries and R.D. Grier & Sons. This is the tenth and last of a series of public art sculptures created by a range of community organizations in conjunction with and for the City of

Members of the Downtown Salisbury Sculpture Committee and others join PRMC representatives for the dedication of the sculpture “Asclepius” on the hospital campus.

TOP EMPLOYEES - Rosie Harmon, a patient care technician and Vance Webster, a telecommunications technician were recently named the 2012 Employees of the Year at Peninsula Regional Medical Center’s annual employee recognition banquet held in conjunction with National Hospital Week. Harmon, of Salisbury, and Webster, of Parsonsburg, were selected from a field of 16 candidates who had earned Employee of the Quarter honors. Harmon was chosen to represent the clinical service divisions and Webster the non-clinical divisions. Of the many gifts each received for earning Employee of the Year recognition, perhaps none is more coveted than their own designated parking spaces at the medical center for the next year. Shown here are Webster, Dr. Peggy Naleppa, president/CEO, and Harmon.

Salisbury. The Downtown Salisbury Sculpture Committee has been working for more than 10 years on the project as part of larger revitalization efforts, formerly under Urban Salisbury and now as part of the Salisbury Arts and Entertainment District Committee. The previous sculptures are installed along the north side of East Carroll Street and the west side of South Salisbury Boulevard (Business Route 13), between Route 50 and Main Street. The large sculptures, designed from cor-ten steel, mostly depict nature themes local to the Eastern Shore.


PAGE 24

Business Journal • June 2012

Journal Healthcare Apple participates in program

Apple Discount Drugs has announced its participation in a hypertension management pilot program initiated by the University of Maryland. The University of Maryland School of Pharmacy P3 (Patients, Pharmacists, Partnership) Program is a patient-centered collaboration of patients, primary care providers and specially trained P3 pharmacists. The program incorporates comprehensive medication therapy management, chronic diseases state management and the development of patient self-management skills in order to improve clinical outcomes, increase adherence to current standards of care and reduce overall healthcare costs.  The program has been in existence for diabetes management but Apple is the first pharmacy in Maryland to pilot the same initiative for hypertension.  Apple’s Geoff Twigg, ambulatory care pharmacist, Sara Mae Brown, Pharm D, and Katy Miller, R.Ph. are specially trained pharmacists who provide step-by-step guidance in medication adherence, lifestyle changes, and self-care skills to 65 Apple Discount Drugs customers.

Joan Daugherty, RN, MS, Henson Cancer Institute executive director; Kathleen Ferguson, RN;, Sandra Heineken, RN, BSN, OCN, Clinical Research manager; Monika Naegeli, RN, BSN, MPH; Nancy Mayonado, MA; Monica Cormier; and Bennett Yu, MD, medical director of Oncology Research at the Richard A. Henson Cancer Institute display the Susan G. Komen for the Cure $85,000 CTE grant awarded this month to Peninsula Regional Medical Center.

Henson Cancer Institute receives CTE grant

Bruce Ritchie, vice president of Finance/CFO of Peninsula Regional Medical Center, has become certified in Healthcare Compliance — earning a CHC designation from the Health Care Compliance Association. Earning this certification requires that candidates obtain 20 continuing education units, as well as the passage of a rigorous exam. Ritchie The exam provides a national standard of requisite knowledge required for certification, thereby assisting employers, the public and members of the healthcare professions in the assessment of a healthcare compliance professional.

The Richard A. Henson Cancer Institute at Peninsula Regional Medical Center (PRMC) is once again the recipient of a grant from the Maryland Affiliate of Susan G. Komen for the Cure, a global organization dedicated to finding a cure for breast cancer. One of only three recipients of a Clinical Trial Enrollment (CTE) grant in the state of Maryland, the Richard A. Henson Cancer Institute has been awarded $85,000 to assist with clinical trial outreach efforts for breast cancer patients on Maryland’s Eastern Shore. Under the leadership of Bennett Yu, MD, director of Oncology Clinical Research, and Sandy Heineken, RN,

program coordinator, the grant achieved the third consecutive year of successful funding. Joan M. Daugherty, executive director of the Henson Cancer Institute, accepted the grant on behalf of Peninsula Regional at the third annual Komen Grant Award Event, held at the Reginald F. Lewis Museum in Baltimore on April 3, 2012. Funding has been increased by $10,000 this year to offset travel expenses incurred by breast cancer patients who are enrolled in a clinical trial, many of whom travel significant distances to come to the cancer institute. Only an estimated 3-5% of all cancer

patients elect to participate in a clinical trial as a part of their treatment, further justifying the urgent need for Maryland women and their families to be aware of breast cancer clinical trials and organizations like the Richard A. Henson Cancer Institute and Susan G. Komen for the Cure that continue to fight for the cure. Komen Maryland grants support a variety of innovative programs that offer a comprehensive range of breast health services, including screenings, community education and outreach, treatment and support, provider education and clinical trial recruitment.

experiential criteria, earning continuing education credits and demonstrating professional/community involvement. Fellows are also committed to ongoing professional development and undergo recertification every three years.

Kundell earns Fellow status

Houck earns nursing doctorate

Care Nursing by the National Certification Corp. The Late Preterm Infant Initiative has been recognized at the state and national levels, including at the 2012 Maryland Patient Safety Center annual conference — placing in the top 10 for the Minogue Award. Houck will be co-presenting the project in a breakout session at the Association for Women’s Health, Obstetric and Neonatal Nurses (AWHONN) National Conference in June in Washington, D.C.

2011. Once process improvements were made, in June 2011, the 30 minutes or less (30 Minute ER Promise) commitment was met more than 92 percent of the time, compared to 83 percent in June of the previous year. According to the promise, you will be placed in your exam bed or will begin to receive treatment within 30 minutes of arrival, or you will receive a free gift.

Ritchie earns certification

Regina Kundell, MSN, NEA-BC, FACHE, director of Women’s and Children’s Services at Peninsula Regional Medical Center, has earned the new credential of FACHE, advancing to Fellow status in the American College of Healthcare Executives. Fellow status represents achievement of the highest standard of proKundell fessional development. Only 8,500 healthcare executives hold this distinction. To obtain Fellow status, candidates must fulfill multiple requirements, including passing a comprehensive examination, meeting academic and

Angela T. Houck, DNP, RNC-NIC, RN-BC, a nurse in the Neonatal Intensive Care Unit of Peninsula Regional Medical Center, has completed her Doctorate of Nursing Practice. The degree was awarded through Regis University of Denver, Colo., and included 940 hours of onsite clinical work at Peninsula ReHouck gional Medical Center with her capstone project on the Late Preterm Infant Initiative. Houck is nationally board-certified in Pediatrics by the American Nurses Credentialing Center and nationally board-certified in Neonatal Intensive

Patient Safety Award

Atlantic General Hospital was one of nine organizations to be included in the Circle of Honor for Patient Safety Innovation this year. The honor was presented at the 8th Annual Maryland Patient Safety Conference in April. A total of 60 Maryland healthcare organizations were considered for the honor. AGH received the award for the Emergency Department’s Triage Throughput Process Improvement project that was originally piloted during the summer of

PRMC launches health blog

Peninsula Regional Medical Center has launched a new blog dedicated to helping educate and inform Delmarva about health topics of all kinds. “To Your Health” will feature Peninsula Regional news and events, as well as health news and research that affects our community, and health topics that people on the Shore are talking about. Find it online at http://prmcsalisbury. com. For questions or ideas about blog content, contact Gwenn Garland in Community Relations at gwenn.garland@peninsula.org or at 410-543-7172.


Business Journal • June 2012

PAGE 25

Journal Healthcare Revolutionary rehab technology

Revolutionary rehabilitation technology that got its start, quite literally, “out of this world” has just arrived at Peninsula-NRH Regional Rehabilitation in the Woodbrooke Medical Complex in Salisbury. It’s called AlterG, and it’s an antigravity treadmill that was first developed by NASA so astronauts spending long periods of time outside of our planet’s atmosphere could work out in space. It was originally designed to add gravity, preventing spacemen and spacewomen from floating away while exercising. Here on earth, that thinking has been reversed. The goal, through reducing gravity on the treadmill, is to put less stress on knee and hip joints as a person rehabs from an injury or surgery. A person is zipped into a specialized, air-tight bubble that surrounds the treadmill, a seal is created, air is introduced, and by adjusting its pressure, therapists can lighten an individual’s weight, reducing the strain to as little as 20% of the patient’s actual body weight. The same walking or running mechanics are used, and the person never loses contact with the treadmill.   This rehab environment allows the establishment of an exact point where exercise becomes pain free, providing

clinicians a way to accurately measure patient progress. To learn more about the technology, call Peninsula-NRH Regional Rehab at 410-546-2702.

Dr. Snitzer joins PRMC network

Peninsula Regional Medical Center and its Peninsula Regional Medical Group welcome Jack Snitzer, D.O., to their network of physicians. Dr. Snitzer, a specialist in endocrinology, received his medical degree from the Philadelphia College of Osteopathic Medicine in Philadelphia, Pa. He completed a residency in internal medicine at Suburban General Hospital in Norristown, Pa., and a fellowship in endocrinology at the Cleveland Clinic Foundation in Snitzer Cleveland, Ohio. Dr. Snitzer is board-certified in internal medicine and endocrinology, and is a certified clinical densitometrist. Dr. Snitzer is a Fellow of the American College of Endocrinology and a Fellow of the American College of Osteopathic Internists. He is also an instructor and mentor for the University of Maryland Eastern Shore’s Physician Assistant Program.

BOARD DONATES TO TRAUMA CENTER - The Junior Auxiliary Board held its Spring Volunteer Luncheon on May 2, and presented a check for $50,000 to Peninsula Regional Medical Center during the event. The funds will go toward the Junior Board’s pledge to PRMC’s trauma center. Volunteers were also honored for their 26,572 hours of service to the Junior Auxiliary Board over the past year. For information on joining the auxiliary, call Volunteer Coordinator Faye Holloway at 410-543-7262. Pictured from left, Junior Auxiliary Board President Cynthia Holloway, Peninsula Regional Medical Center President/CEO Peggy Naleppa, Cindy Lunsford, Executive Vice President/COO, Patti Serkes, Director of the PRMC Education Department, and Junior Board Past President Susan Peacock.

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Business Journal • June 2012

Journal Education Johnson publishes book

Writer-director Richard Linklater’s independent films (Fast Food Nation, Me and Orson Welles) are as well known as his commercial movies (Dazed and Confused, Bad News Bears). Dr. David Johnson of Salisbury University’s English Department, however, was disappointed there was not more scholarly information available on the director or his movies. He seeks to change that with his new book, Richard Linklater, part of the University of Illinois Press’ Contemporary Film Directors series. The co-editor of SU’s Literature/ Film Quarterly, a popular international journal devoted to the scholarly study of literary film adaptations, Johnson hopes readers of his book come away with appreciation for Linklater and his films. He also hopes to instill in them a desire to learn more about the cinema in general, along with other humanities.

SU is eCampus of the Month

One month after being named a “Models of Efficiency” IT award winner by the national trade publication UniversityMP_Chris_Maas_Ad.ai Business, another trade mag1 2/28/2012 2:19:14 PM azine, eCampus News, named Salisbury

University its eCampus of the Month. The honor is presented to colleges and universities with outstanding information technology services. In its article, the publication noted the University’s 10,000 wired Internet ports and wireless network with some 700 access points. Other highlights included the use of the Blackboard Mobile Learn program, distance learning classrooms and PeopleSoft management software add-ons.

Center receives $750,000 grant

Salisbury University and its Center for Conflict Resolution have received a $750,000 grant from the Maryland Judiciary, the state’s judicial system, to analyze the use of alternative dispute resolution (ADR). Initiated by the Judiciary, the twopart study includes an analysis of the cost-benefits of ADR versus traditional litigation. It also will examine the efficiency and effectiveness of various types, styles and strategies of mediation. “Litigation can be expensive and time consuming for all parties involved, and many court systems are clogged with cases that may have been more effectively resolved through mediation,” said Haleigh LaChance, research coor-

UMES graduate student Emily Tewes spent 10 days in January at sea investigating marine life of the North Atlantic.

Students investigate marine life Students from UMES’ Living Marine Resources Cooperative Science Center spent 10 days in January at sea investigating marine life of the North Atlantic. Guided by Dr. Vince Guida, a National Oceanic and Atmospheric Administration biologist, and Dr. Bradley Stevens of UMES, the group set out to document fish and invertebrates from Woods Hole, Mass. south to Virginia Beach, Va. Of particular interest on this cruise were deep-sea red crabs and monkfish. Both species live at great depths and support modest commercial fishing, but little is known about their life history or biology. Work was conducted around the clock and each time one of the deep trawls came up on deck, students sorted and weighed the catch, then separated the different species for cataloging. Stevens and some students measured crabs, and took blood, eggs, and tissue samples to determine their reproductive status. Graduate student Evan Lindsay, working with Dr. Andrea Johnson of UMES, collected blood, tissues and vertebrae from monkfish to assess their health, age, reproductive status and pollutant burdens. Understanding the biology and reproductive status of these species will lead to improved management and conservation, Stevens said. Guida is focused on documenting the

northward movement of southern species that has been occurring along with increasing water temperatures. White shrimp, which are common south of Cape Hatteras, and several species of fish have been discovered farther north over the past few years. Student-researchers were challenged by 10-foot seas during the first few days of the cruise, but persevered. Graduate student Emily Tewes was philosophical about her hands-on experience. “I think it is really important to have an ‘out-to-sea’ experience and there is a lot to be learned from working with NOAA,” Tewes said. “Not only do you get a feel for what the work is like, but it can help you decide whether this type of work is a good fit for you in the future.” In addition to Tewes and Lindsay, other student-researchers included Whitney Dyson, Courtney McGeachy and Candace Rogers from UMES; Andrea Stoneman from Delaware State University; and Sarah Bornhoeft, a recent graduate of Salisbury University and UMES. This is the eighth year NOAA has sponsored the training for marine science students. Future research cruises are questionable, however, due to federal budget cuts and the planned decommissioning of the Delaware II later this year.

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Business JournalBusinessJournal5-17_12_Layout1 • June 2012 dinator for SU’s Center. “The study will examine, dollar for dollar, how many cases are coming off the docket as a result of mediation, and what that means to citizens accessing the court system.” A research team at SU will observe more than 1,100 court-related ADR sessions across the state over the next 18 months. A follow-up study also will be conducted to examine factors such as recidivism, appeals and changing public perceptions of Maryland’s judicial system.

Study Arabic or Chinese

High school-age students can get a leg up at the University of Maryland Eastern Shore this summer learning Arabic or Chinese — two languages that are in high demand in the workforce. Registration is now open for The Summer Language Experience, a two-week, intensive, non-residential program designed to provide beginners with an introduction to the language as well as cultural understanding. The courses will be taught by nativespeaking instructors in a state-of-the-art language learning classroom at the university July 16-27. Dr. Mohamed Tirab will teach Modern Standard Arabic, while Susan Yin will teach Mandarin Chinese.  The fee for either course is $280 and

includes all materials. Financial assistance is available. Call 410-651-6543 for more information.

Rabel wins teaching award

Michael C. Rabel of Fruitland, an assistant professor of physical therapy, is the inaugural winner of a newly created teaching award at the University of Maryland Eastern Shore. Rabel received the Excellence in Teaching Award during the 2012 Honors Convocation held the first week in April. The award will be presented annually to a full-time faculty member Rabel nominated by peers and students. The winner receives funding to attend a national conference of his or her choice. A licensed physical therapist, Rabel became a full-time UMES instructor in January 2007. He is a board certified orthopedic clinical specialist and also has worked with physical therapy patients in the private sector on the lower Eastern Shore. He earned his undergraduate degree in computer information systems from the University of Maryland Baltimore County, a master’s in physical therapy from UMES and a doctorate from the University of Maryland School of Medicine.  `

HALO Executive Director Celeste Savage accepts a check from SU social work students.

Students create garden for HALO Salisbury University social work students are making life healthier for the homeless and other vulnerable populations through a community garden created by HALO (Hope and Life Outreach), located near campus behind the Giant Shopping Center. Four students in Professor Eileen Gilheany’s Macro Social Work Practice course worked hard to support the newly constructed garden located on what was a gravel and dirt parking lot. They raised over $800 and bought HALO a bird bath, bird feeders complete with seed, a wheelbarrow and five berry bushes. Recently, the four students spent a day working the garden creating a new garden space and plant-

ing the bushes. The community project not only provides fresh fruit and vegetables to HALO clients, but an opportunity to work in the garden, offering additional health benefits. They began with a cleanup of trash and excavating some very stubborn wiregrass and weedy growth. This was followed by the construction of an Lshaped bed and then filling it with soil wheelbarrowed from a wagon at the other end of the garden and finally the installation of the plants and decorative items. As a final gift, they presented Celeste Savage, HALO executive director, with funds left over.

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PAGE 27

Summer 2012: What’s Happening At SU? By Lesley Staffeldt Director of Conference Services From the arts and sciences, to leadership and nature, to writing and sports, Salisbury University hosts a wide variety of programs for students of all ages this summer. The campus will be buzzing with activity: The Office of Conference Planning expects more than 10,000 visitors from the local community and across the state. Come find something to see or do! Music fills the air when the Barbershop Harmony Society, Mid-Atlantic District, hosts its annual Harmony College East at SU. The convention attracts some 200 quartets, both male and female, from throughout the United States. Public performances are 7 p.m. Friday-Saturday, June 15-16. The current international champion quartet, Old School, headlines the Saturday show. Admission is free and the public is invited. More than 130 high school seniors explore civic engagement and politics when Maryland Girls State returns to SU for the fourth consecutive year from June 17-22. Hosted by the American Legion Auxiliary, this non-partisan event features a mock legislative session and meetings with local and state legislators. Participants also debate bills and learn about careers in government. Later in the month, June 24-30, pre-registered high school juniors and seniors participate in Science Camp @ SU. Made possible by funding from the National Science Foundation, the free residential program explores careers in science, technology, engineering and mathematics (STEM) through lab experiments and other hands-on activities. Topics range from rocket engineering to the chemistry of cooking. From July 1-14, the Maryland Summer Center for the Fine and Performing Arts also returns to SU. The two-week residential program allows some 120 middle and high school students to engage in classes in orchestra, musical theatre performance, acting, digital video production and visual arts. The students showcase their talents during a culminating performance and exhibit at 9 a.m. Saturday, July 14, in Holloway Hall Auditorium and Fulton Hall. For information, visit www.salisbury.edu/msca. Parents looking for summer camps for children ages 5-10 may be interested in two SU-sponsored weekday programs at the Freeman Stage in Selbyville, DE. During “Tony Awards” Tuesday and Thursday, July 10 and 12, participants enjoy discussions about popular Broadway plays and practice miniproductions. This session is recommended for ages 8-10. During “Go Green,” Tuesday and Thursday, July 17 and 19, children interactively learn about the three Rs: reuse, reduce and recycle. This session is recommended for ages 5-8. Both camps are 9 a.m.-1 p.m. Cost is $30 per session. Registration is limited to 20 campers per session. A healthy

snack, T-shirt and materials are included. Campers should bring a brown bag lunch. To register, call Amy Waters at 410-677-5416. Another option is one of three Writers of Promise camps held 8:30 a.m.-2:30 p.m. July 16-20 at Berlin Intermediate School, and 9 a.m.-4 p.m. July 16-20 and 23-27 at SU. Students are encouraged to write creatively and publish their works in an anthology. Tuition is $150 for the Berlin session, $175 per week for the Salisbury sessions. For information, e-mail Stefani Pautz at snpautz@salisbury.edu. For arts enthusiasts, Salisbury University Galleries hosts the international juried exhibit “Cold Fusion” June 25-August 4 in the University Gallery of Fulton Hall. Works on display symbolize a fusion of ideas, materials, forms or processes that results in something greater than its parts. Gallery hours are 10 a.m.-7 p.m. Monday-Thursday, 10 a.m.-4 p.m. Friday-Saturday, closed Sundays and holidays. For sports enthusiasts, the official operator of Nike Sports Camps, U.S. Sports Camps (USSC) is America’s largest sports camp network. At SU, we are pleased to host several Nike camps led by SU coaches and faculty: girls’ lacrosse with Jim Nestor, tennis with Randy Halfpap, softball with Dr. Tom Stitcher and new this year, boys’ basketball with Josh Merkel. Other SU coaches holding sports camps at the University this summer include Doug Fleetwood (baseball), Dr. Gerard DiBartolo (soccer), Margie Knight (volleyball), Greg Cathell (women’s soccer) and Robb Disbennett (football). Please visit www.suseagulls.com/community/ camps/index for more information. Also this summer, the ninth annual Jack Purnell-Chris Thomas Memorial Tennis Tournament again brings professional tennis players from around the world to Salisbury. The public is invited to watch them compete August 15-19 at the SU Tennis Courts. For more information, including play schedules, visit www.purnell-thomas.org. The summer winds down with a lecture by Jennifer Thompson-Cannino and Ronald Cotton, authors of SU’s 2011 and 2012 New Student Reader, Picking Cotton: Our Memoir of Injustice and Redemption. A rape victim and her onceaccused attacker, they speak about their unlikely friendship at 7 p.m. Thursday, August 23, in the Great Hall of Holloway Hall. Admission is free. For information call 410-543-6100. For the most up-to-date information about events and happenings on campus, visit www.salisbury.edu/calendar.

www.salisbury.edu


Business Journal • June 2012

PAGE 28

RIBBON CUTTING - On Friday, May

11, 1 Fish 2 Fish Crabs & Seafood, in-

April 2012 DIRECTORY PG 2

vited members of the Chamber of Commerce, LORA (Local Owner Restaurant

Association), and Salisbury city officials

to help them celebrate their grand opening at 1019 Eastern Shore Dr. (next door to Sobo’s). Restaurant veterans, Casey Thompson and John Connell,

hope to bring the area the freshest sea-

8 DEEP

food, along with a menu that includes

appetizers, soups, sandwiches and platters. Also, come out to 1 Fish 2 Fish for all of your steamed shrimp, clams or crabs. For more information, find them on FaceBook or call 410-219-3474.

Name

Contact

Business Journal Directory

Phone

Fax

Website

Email

ADVERTISING Morning Star Publications, Inc. Carol Richardson 302-629-9788 302-629-9243 mspublications.com crichardson@mspublications.com 951 Norman Eskridge Hwy., Seaford, DE 19973 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ George, Miles & Buhr, LLC Michelle Everngam 410-742-3115 410-548-5790 gmbnet.com meverngam@gmbnet.com 206 W. Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTURAL & ENGINEERING SUPPLIES DiCarlo Precision Instrument & DiCarlo Precision Imaging John DiCarlo 410-749-0112 410-749-9323 dicarlo1.com john@dicarlo1.com 2006 Northwood Dr., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ AUTO DEALERS Pohanka Automotive Group Chris Hagel 410-749-2301 410-742-5168 pohankaofsalisbury.com chagel@pohankaofsalisbury.com 2012 North Salisbury Blvd., Salisbury, MD 21801 ext: 8030 ________________ ________________________________________________________________________________________________________________________________________________________ Sherwood of Salisbury Matt Romanowski 410-548-4600 410-548-4662 sherwoodofsalisbury.com mattromo@sherwoodofsalisbury.com 1911 N. Salisbury Blvd., Salisbury, MD 21804 ________________ ________________________________________________________________________________________________________________________________________________________ AUTOMOTIVE Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.net 412 East Main St., Salisbury, MD 21804 _________________________________________________________________________________________________________________________________________________________________________ CONSTRUCTION Malone Homes Jason Malone 443-260-4775 443-260-1769 malonehomesmd.com jason@malonehomesmd.com PO Box 1109, Allen, MD _________________________________________________________________________________________________________________________________________________________________________ Ruark Builders Barbie Hannemann, VP 410-749-0193 410-860-4875 ruarkhomes.com bhannemann@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 410-677-3835 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL The Bank of Delmarva Debbie Abbott 410-548-1100 410-742-9588 bankofdelmarva.com dabbott@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ HEATING AND AIR Mid-Atlantic Heating and Air Debbie Bradley 410-546-5404 410-546-5418 mid-atlanticheatandac.com db.midatlantichvac@comcast.net 2312 Allen Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ INDUSTRIAL COMMERCIAL PAINTING

ProCoat, PO Box 2154 David Ennis 410-749-7491 443-944-9924 procoatdmv.com dennis@procoatdmv.com 26538 Siloam Rd., Salisbury, MD 21802 ________________________________________________________________________________________________________________________________________________________________________


Business Journal • June 2012

Foust named vice president

A seasoned administrator who has played a leadership role in campus developments such as the new Sea Gull Square complex and strategic enrollment planning has been appointed Salisbury University’s vice president of student affairs. “After thoroughly vetting a number of excellent candidates, I am very pleased to anFoust nounce that Dr. Dane Foust has emerged the top finalist and has accepted my offer,” said SU President Janet Dudley-Eshbach. “Dr. Foust has served the community extremely well since 2006 when he came to Salisbury as our associate vice president of student affairs. More recently, upon

the departure of Dr. Ellen Neufeldt last summer, Dane has served as interim vice president of student affairs. Accordingly, he brings significant knowledge of the campus community, enrollment management, assessment, retention, housing and all areas of student support to the vice presidency.” Foust holds a doctorate in higher education administration from The Pennsylvania State University, and for more than two decades has worked at campuses in Pennsylvania and New York as well as Salisbury.

Keane-Dawes, who was the council’s vice president in 2010-2011, also will serve on the Executive Board of the Council of Graduate Schools in the south for a three-year term. Keane-Dawes University of Maryland Eastern Shore is the only Maryland institution represented on the executive board. The elections took place at the annual conferences of both organizations held recently in Jacksonville, Fla. Keane-Dawes has been University of Maryland Eastern Shore’s graduate school dean since August 2008 and was appointed by the President of the Council of Graduate Schools to serve on its advisory committee for master’s focused institutions.

April 2012 DIRECTORY PG 3

Name

Keane-Dawes to lead council

Jennifer Keane-Dawes, dean of the Graduate School at the University of Maryland Eastern Shore, has been elected by her peers to be president of the national Council of Historically Black Graduate Schools for 2012-2014.

Contact

PAGE 29

Foundation welcomes member

The Wor-Wic Community College Foundation recently welcomed Marcia Soulé of Ocean City as a new member of the board of directors. Soulé is a policy analyst with the InSoule stitute for Innovation and Implementation at the University of Maryland School of Social Work in Baltimore. She received her bachelor’s degree from Xavier University in Cincinnati, Ohio, and her master’s degree from Loyola University in Baltimore. She is a member of the Ocean City Women’s Golf Association. Soulé and her husband, Steve, have a grown son and daughter.

Business Journal Directory

Phone

Fax

Website

Email

INSURANCE

Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________ Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Joe Gast jgast@averyhall.com ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott, State Farm Insurance Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ Gary K. Marshall Agency David Galeone 410-651-1111 garymarshallagency.com dgaleone@yahoo.com PO Box 250, 12610 Somerset Ave. Princess Anne, MD 21853 ________________________________________________________________________________________________________________________________________________________________________ Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@ 30386 Mt. Vernon Rd., Princess Anne, MD 21853 888-651-2111 landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________ RPS ISG International Brad Sutliffe 410-901-0736 410-910-0836 isgintl.com Brad_Sutliffe@isgintl.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________ PORTABLE STORAGE Cubes To Go Betsy Bradford 410-742-2100 410-742-3875 cubestogo.com cubestogo2100@aol.com 102 Broadway St., Fruitland, MD 21826 ________________________________________________________________________________________________________________________________________________________________________ PRINTING

DiCarlo Digital Copy Center. Joey DiCarlo 410-749-9901 410-749-9885 dicarlodigitalcopycenter.com joey@dicarlo1.com 109 South Division St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ REAL ESTATE Remax Crossroads, PO Box 307 Susan Mergargee 443-736-3373 443-736-3379 SalisburyMarylandHomes susanmegargee@remax.net 103 E. Main St., Fruitland, MD 21826 Broker, Owner ForSale.com ________________________________________________________________________________________________________________________________________________________________________ TIRE & AUTO CENTER Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.net 412 East Main St., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________

To Advertise in the Salisbury Business Journal Advertising Directory Call Greg English at 302-629-9788 or email genglish@mspublications.com


PAGE 30

Business Journal • June 2012

GRAND OPENING - During May’s “3rd Friday” festivities on the Downtown Plaza in Salisbury on May 18, chamber members, city officials – including Mayor Jim Ireton – family, and guests joined Felicia Goodman in celebrating the grand opening of her new business, LaShay Bridal & Formal located in the Gallery Building, 212 W. Main St. Already known in the area for her alteration shop, Felicia now has two businesses on the Downtown Plaza, with the addition of this wonderful bridal and formal shop, and is helping to bring business back to Salisbury’s downtown area. Come and see Felicia and her knowledgeable staff for all of your bridal and formal wear needs. For more information, visit www.LaShayBridal.com.

TOP PRODUCER - Susan B. Megargee, broker/owner of RE/MAX Crossroads is proud to announce that Associate Broker Jenny Stitt (left) has earned the title of Top Overall Producer for the Crossroads office for 2011. The award is based on highest dollar volume generated in real estate transactions. Stitt has helped buyers and sellers achieve their dreams and goals in real estate for over 23 years. To reach Stitt, call RE/MAX Crossroads at 443-736-3373 or email jennystitt@remax.net. RE/MAX Crossroads is located at 103 E. Main St., Fruitland.

Journal Personnel File Williams, Hall pass exam

Becker Morgan Group congratulates Craig Williams, AIA and Daniele N. Hall, AIA for passing the Architectural Registration Examination to become registered architects. To become licensed, an individual must pass a series of seven exams and fulfill education and Williams experience requirements set forth by the National Council of Architectural Registration Boards. Williams has over 15 years of design experience. He is a graduate of University of Maryland College Park with a Hall bachelor of science in architecture. Williams has extensive experience combining architectural rendering and 3D modeling. Hall has over 6 years of experience and is a graduate of Catholic University of America with a master of architecture and Lehigh University with a bachelor of architecture. Her responsibilities include architectural design and project managerment for various project types including educational, healthcare and commercial.

Beckman selected for Urban Award

Davis, Bowen & Friedel, Inc., congratulates Christopher Beckman on being awarded one of the Governor’s Conservation Awards for the State of Delaware. Beckman joined Davis, Bowen & Friedel, Inc., in 2000. During his tenure, he has distinguished himself as a resident project representative and certified construction reviewer.

He was selected to receive the Urban Award for Sussex County due to his vast experience and his ability to complete some for the most environmentally challenging and complex projects. Beckman has also been asked to teach portions of the DNREC Certified Construction Review course.  He continues to perform inspection services at Davis, Bowen & Friedel, Inc., in the firm’s Milford, Del. office.

Brittingham named to ‘30 under 30’                                   Long & Foster Real Estate, Inc. has announced that Brandon Brittingham of its Salisbury sales office in Salisbury has been named one of the nation’s top “30 under 30” sales associates by the editors of Realtor Magazine, the official publication of the National Association of Realtors (NAR). The magazine annually chooses 30 young practitioners who are making a mark in the real estate industry based on sales success, business management, leadership or community service. Brittingham is featured in the publication’s May/June 2012 issue, along with the other 29 recipients. Brittingham, 29, is considered a leading national resource and expert on foreclosure prevention and short sales, and is credited for developing Long & Foster’s short sales/foreclosure course. He has been recognized as a regional top producer in his market area for the last three years. In 2011, he earned $11 million in individual sales, representing more than 110 transactions, of which 90 percent were short sales. The Leading Real Estate Companies of the World and the Realty Alliance have both recognized him as being in the top 5 percent of performing realtors in North America.

Davis earns Florida license

Brent Miller, CCIM, CPM and managing director for Sperry Van Ness – Miller Commercial Real Estate in Salisbury, announces that Chris Davis, an advisor with SVN – Miller in Salisbury, has received his Florida real estate brokers license. In addition to serving clients in Maryland, Davis now expands to Davis the Jacksonville, Fla. market. Davis has over 22 years of experience in the real estate business and has developed or brokered over $100 million in volume.

West named account executive

Lolita G. West of Salisbury has been named advertising account executive for the Delaware territory at Frugals, The Locals Source For Coupons. West is an Eastern Shore native that recently relocated to the Shore after over 20 years in the Baltimore area. She joins the Frugals West team with over 23 years of advertising, marketing and sales experience in print and radio. With the new expansion into Delaware, Frugals will be increasing their book count, web presence and email marketing services to accommodate the larger distribution area.

Martinson joins Edward Jones

Edward Jones Financial Advisor Dennis Hopson has announced that a second financial advisor, Roger Martin-

son, has joined his office in Salisbury. Hopson said, “I’m very impressed with Roger, and I’m sure our clients will be, too. Roger will help provide the high level of service investors in the Salisbury/Delmar area have come to expect from us as well as extend our services to new investors.”

Downes named president, CEO

Ronald M. Cameron, chairman of Mountaire Corporation has named Paul Downes the president and CEO of Mountaire Farms Inc. Downes, who has a history of leadership and success in the poultry industry, succeeds Dave Pogge, who remains as Downes a member of the Mountaire Corporation Board of Directors. Downes has worked for Mountaire Farms for over 34 years in positions of increasing responsibility most recently as C.O.O. and previously as vice president of Live Operations.

Tribeck promoted at PKS

PKS & Company, P.A., Certified Public Accountants and Advisors to Business announces the promotion of Kristy M. Tribeck to corporate controller. Tribeck began as an intern with PKS in 2003 and became full time after her graduation from Salisbury University in 2004. She works in the Salisbury office and oversees the firm’s financial matters.  Tribeck has recently passed all parts of the CPA exam and is in the process of obtaining her certification as a Certified Public Accountant. She lives in Salisbury with her husband, Mark.


Business Journal • June 2012

Five tips to improving cash flow By Kelly Rew

PNC Bank Business Banking Sales Manager

Every small business owner can attest to the importance of cash flow. As venture capitalist Fred Adler put it, “Happiness is a positive cash flow.” Indeed, more businesses fail for lack of cash flow than for want of profit. Regardless of our current cash flow situation, it is a good idea to occasionally take stock of the cash management tools at your disposal. To maximize your cash flow and make the most of your money, here are a few things to consider: Develop an informed forecast – Before you can make any improvements, it’s important to first have a solid understanding of current cash flow to help inform your forecast. Many businesses use a rolling forecast because of the flexibility it provides in responding to changing and volatile market conditions. Take advantage of payment technologies – Innovative technologies like online bill pay services allow business owners to streamline processes and reduce time and costs involved with paying bills. Additionally, credit, check or purchasing cards help control the timing of payments and track spending more effectively. Invest excess cash effectively –

There may be times when you have more cash on hand than needed to meet current obligations. Take advantage of tools like sweep accounts, money market accounts and certificates of deposit to invest excess cash while maintaining liquidity. Ensure access to cash – The most challenging time to try to obtain financing is when there is an urgent need for cash. By establishing a business line of credit, owners can ensure they’ll have access to the credit needed to respond to cash shortfalls and take advantage of new opportunities. Don’t be afraid to ask an expert – Sometimes a third-party expert’s perspective and guidance can prove invaluable. PNC has created a service called Cash Flow Options, which offers a customized analysis of a business’s cash flow and recommendations on the tools needed to prepare for the peaks and valleys that all businesses experience. As the lifeblood of your business, it’s clear just how important maintaining a positive cash flow is for small business owners. With an informed forecast and the proper tools, you can weather cyclical and competitive challenges while growing your business. For more information, contact Kelly Rew at 410-632-0941 or visit www. pnc.com.

PAGE 31

FIRST TRAINING CLASS - On April 9, the Salisbury Area Chamber of Commerce Foundation’s first training class for the Poplar Hill Pre Release PreApprenticeship Training Program began with 10 inmates. The SACC Foundation will be conducting a total of three courses, each nine weeks in length, in drywall and painting for a total of 30 residents of the Pre Release Program. This training program is being funded by the City of Salisbury Safe Streets Grant and is a joint effort involving the City of Salisbury, Poplar Hill Pre Release, the SACC Foundation, Goodwill Industries of the Chesapeake, Inc., Maryland Department of Labor, Licensing & Regulation, Maryland Department of Public Safety & Correctional Services, Maryland Division of Parole & Probation, and the Salisbury Police Department. In addition to classroom course content, participants will be able to do live work as part of community revitalization efforts as well as work release employment. After release, the ex-offender will have the education, training, and skills to compete in today’s workforce. In addition, participants will receive follow-up guidance and support.


  

Regional Business Journal  

Salisbury area Chamber of Commerce newsletter.

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