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Smart Cities Portugal Roadmap In Brief

Introduction Smart Cities Portugal Collaborative Platform Mapping Companies and R&D Centres Facts and Figures Smart Solutions


Nowadays cities are facing several challenges related to climate change, demography, energy dependency, and social exclusion, which calls for new urban development paradigms.

points and the implementation of the intelligent mobility information system was the aim of the consortium. Now, the municipalities are considering the enlargement of the network in terms of intervention areas (not only mobility, but also energy, environment, governance, social innovation, etc.) towards a smart cities network.

In this context, concrete smart city projects are being implemented around the world, and it is expected an exponential growth in the smart city market. According to ABI Research (2011), the market for technologies that feed into and support smart city programmes and projects will grow on a global basis from $8 billion in 2010 to exceed $39 billion in 2016, accounting for $116 billion in cumulative spending during that period.

The Smart Cities Portugal platform, coordinated by INTELI results of the need to promote cooperation not only among cities but also with other players operating in the smart cities market, namely companies, clusters, universities, R&D centres and public agencies. Asserting Portugal as a place for the development and experimentation of technology solutions, products and valueadded systems for smart cities at global level is the main ambition of the partnership. It is a pioneer initiative in Europe due to the aggregation of multiple and heterogeneous entities with different interests but with a common objective: contribute to solving urban problems through knowledge and innovation.

Moreover, the implementation of smart city projects is being privileged by European policies, namely within the programming period 2014-2020. The “Smart Cities and Communities European Innovation Partnership” coordinates smart city research and innovation projects, which can be funded under Horizon 2020 and other funding programmes. Creating and enlarging the smart city market is one objective of the initiative through the implementation of lighthouse projects.

This briefing is the result of a preliminary analysis of the competencies and capabilities of national companies and R&D centres to work in the smart cities market, under the framework of the Smart Cities Portugal platform. The final document will be published in the beginning of 2014.

Due to these needs and opportunities, INTELI – Inteligência em Inovação, Centro de Inovação, a private non-profit association, has started to work with Portuguese cities in the area of urban intelligence. The pilot project was linked to the National Electric Mobility Programme, where a network of 25 municipalities was created as a living lab – RENER Living Lab, coordinated by INTELI. Testing the installation of charging


Smart Cities Portugal Collaborative platform

Smart Cities Portugal Collaborative platform

Companies, clusters, universities, R&D centres, municipalities and other economic and social players acting in the smart cities market joined forces to create the Smart Cities Portugal collaborative platform. Asserting Portugal as a place for the development and experimentation of technology solutions, products and value-added systems for smart cities at global level is the main ambition of the initiative. Smart Cities Portugal, promoted by INTELI, intends to create synergies among different players enhancing the roll out of integrated and scalable creative solutions to solve urban problems. Smart city solutions tested in Portuguese cities could be replicated in other urban spaces around the world, improving the internationalisation potential of national companies and clusters.

It is an awareness, intelligence, advocacy and acceleration platform, which will also tackle demand side measures and contribute to the elimination of market barriers, in the areas of public procurement, standardisation, business models, financing mechanisms, stakeholders’ involvement, etc. In fact, citizen participation in urban transformation processes is a critical success factor for the implementation of smart city strategies, in a perspective of co-creation and open innovation. Living lab approaches are very useful to promote the involvement of the population in the generation of ideas for future cities.

Objectives - Promote the development of smart city pilot projects in cooperation among cities, R&D centers and companies, with a view to improving citizens’ quality of life;

- Evaluate the impact of smart city projects on wealth creation, jobs generation, environment quality and citizens’ quality of life, through the use of specific metrics and key performance indicators;

- Stimulate the scaling up of innovative urban solutions, replicating worldwide the smart city projects tested in Portuguese cities;

- Contribute to increase the local content of foreign direct investment projects linked to smart growth;

- Promote the participation of Portuguese players in lighthouse European projects in the area of smart cities; - Promote the internationalization of Portuguese companies working in the smart cities market; - Enhance the creation of new companies in the smart cities market, supporting urban entrepreneurship;


- Increase the participation of Portuguese cities and companies in international territorial, knowledge and commercial networks.

Intervention Fields Governance E-government Open data Citizen participation Data visualisation and mapping Geographical Information Systems etc.

Environment Water management Waste management Urban green spaces Environmental indicators monitoring etc. Buildings Green infrastructures management Green buildings Smart spaces Advanced materials etc.

Mobility Intelligent transport systems Alternative energy sources for mobility Intelligent parking solutions Location management Car-sharing and bike-sharing services Traffic management etc.

Quality of Life Public security and emergencies solutions Smart destinations Tourism applications Culture information services E-health E-learning etc.

Energy Distributed and renewable energies in cities Urban energy production and storage Smart metering Smart grids Efficient public lighting etc.

Strategic Areas Internationalisation: Creating favourable conditions to promote the internationalisation of Portuguese companies operating in the smart cities market. The cooperation between companies oriented to the development of integrated solutions across energy, mobility, ICT, etc. enhances their participation in global value chains. Intelligence exercises will help the identification of business opportunities and collaboration possibilities related to smart cities projects. R&D and innovation: Stimulating the development of integrated, innovative and sustainable solutions for smart cities, using the competencies of universities, R&D centres and technology infrastructures. Providing information and knowledge about smart cities to companies’ employees and municipal staff is also important, in

areas such as business models, financial mechanisms, partnerships, case studies, etc. Entrepreneurship: Promoting urban entrepreneurship, supporting the development of innovative ideas, applications and solutions oriented to answer to the challenges cities are facing, in the areas of mobility, energy, governance, tourism, health, etc. Launching start-ups in these areas enhances wealth growth and job creation, contributing simultaneously for solving urban problems. Open data, apps contests and incubator spaces facilitate entrepreneurship and the creation of new businesses. Funding: Creating favourable conditions to facilitate the access to funding by companies, municipalities and R&D centres, namely within the


European programming period 2014-2020. The Smart Cities and Communities European Innovation Partnership is coordinating smart cities research and innovation projects, which could be supported by Horizon 2020, COSME, LIFE + and Cohesion funds. The cooperation between cities and industry will be an added-value to apply for lighthouse smart cities projects.

barriers to the development and implementation of smart cities projects. The provision of interoperable systems is one of the most important issues in this debate. ISO – International Organisation for Standardisation, CEN - European Committee for Standardisation, City Protocol Society, and specific national organisms are already working in this field.

Regulation: Participating in international forums on smart cities standardisation and normalisation, and contributing to the elimination of legislation Funding ----












Internationalisation -------

R&D and innovation



Indra Portugal



INTELI – Inteligência em Inovação, Centro de Inovação (Coordinator) RENER Living Lab – Portuguese Smart Cities Network Sustainable Habitat Cluster Competitiveness and Technology Pole for Mobility Competitiveness and Technology Pole for Energy - EnergyIN Pole for Communication and Information Technologies - TICE.PT CEIIA – Innovative Centre for the Automotive Industry University of Minho Center of Competence for Future Cities of University of Porto Oracle Portugal Siemens Portugal





Governance Mobility Energy Environment Buildings Quality of Life

Mapping Companies and R&D Centres Facts and Figures

Mapping Companies and R&D Centres Facts and Figures

Overview This exercise intends to analyse, in a preliminary base, the competencies and capabilities of Portuguese companies and R&D centres operating in the smart cities market. It complements the evaluation of the smartness level of national municipalities through the application of a smart city index, work developed by INTELI in 2012. The smart cities cluster is not a homogeneous sector and integrates several entities with different aims and interests. It calls for a new “cooperative working environment�, being the partnerships between companies and municipalities a critical success factor for the implementation of smart city projects. It is also necessary to promote the right enabling conditions for the market to function, as well as a better understanding of its characteristics.

Sample With this objective INTELI launched a questionnaire to be answered by start-ups, companies, universities, R&D centres, and technological infrastructures. 78% of the respondents are companies, mainly SMEs (of which 74%). These entities either develop smart cities solutions or have competencies and capabilities to potentially work in the smart cities market. Governance, mobility and energy, followed by buildings are their general fields of activity. It is worth of notice that, since the smart city concept is still ambiguous, some companies develop smart cities solutions but don’t identify them as such. Moreover, some products and services produced for other markets could be easily adapted to solve urban problems.


Type of entities

Fields of work


Access to information on smart cities programmes and projects

The perceptions of the respondents about the Smart Cities Portugal initiative are analysed in this section. 76% of the entities consider “very important” and 24% “important” the launching of this platform. None of them referred the network as “nonimportant” or “irrelevant”. Advantages One of the aims of Smart Cities Portugal is to provide better information about the smart cities market through the development of intelligence exercises. This need is corroborated by the respondents: around 61% consider “difficult” or “very difficult” the access to information on smart cities programmes and projects. However, in the opinion of the inquired entities the identification of business opportunities and the integration in partnerships are the most relevant advantages of participating in the Smart Cities Portugal initiative.

Advantages of participating in the Smart Cities Portugal


Needs and overall priorities When they were asked about the information they would like to access through the Smart Cities Portugal portal, “partnership opportunities” and “cities profiles and needs” were the top priorities. It is interesting to note that the smart city market is not a traditional market characterised by clientsupplier relationships. It is necessary to build true partnerships between cities and companies, using innovative public procurement tools. In this process, information on cities needs is essential to enable the development of customised urban solutions.

Besides this, the inquired entities would like to use the Smart Cities portal essentially for networking and search for partners, and publishing their profile and the projects they are developing.

Access to information

Interaction with Smart Cities portal


Strategic Areas The horizontal strategic areas of intervention of the Smart Cities Portugal initiative were defined as internationalisation, R&D and innovation, access to funding, urban entrepreneurship and regulation. All domains were considered relevant, but the identified priorities were R&D and innovation and internationalisation.

Strategic areas of intervention

Overall ranking of priorities Average Score Internationalization 2,6 Urban entrepreneurship 1,9 Funding 2,0 R&D and Innovation 2,9 Regulation 1,1 (Top priority=4 points; Lowest priotrity=0 points)


Profile & Competencies Several companies and R&D centres are creating specific departments dedicated to smart cities, which are mainly characterised by the interdisciplinarity of competencies. For example, the University of Oporto has created the Centre of Competence for Future Cities, and Siemens the “Infrastructure & Cities” sector. Among the respondents, only 31% have created organisational departments to deal with smart cities issues.

Smart Cities competencies

Competencies However, even not formalised in the institutional structure, 69% of the inquired entities have competencies in the smart cities area, being their position in the supply chain essentially situated in the “design and development” stage.

Position in the supply chain


Products and services The top application areas of smart cities products and services are governance, mobility and energy. However, in the case of R&D centres the scenario is slightly different with a bigger importance devoted to buildings and energy.

Systems integrators, mainly multinationals are developing smart city platforms, with the aim of providing real time information to operators and city authorities. Smart cities clients are mainly municipalities, followed by utilities.

E-government solutions, municipal portals, management systems (ERP, AIRC), and public procurement tools are the principal products and services provided in the area of governance. Mobility products and services are mainly linked to electric mobility (charging points, electric bikesharing, electric car-sharing), parking management and integrated ticketing. Intelligent lighting systems, PV panels, integration of renewable energy solutions, are some of the products offered in the area of energy.

Application areas for Smart Cities solutions


23% of the respondents have registered patents related to smart cities products. In terms of revenues, 10% of the total turnover of these entities results from smart cities products. However, it is still very difficult for companies to separate smart city and non-smart city projects in their accounts, due to the newness and ambiguity of the concept. Markets 24% of the respondents exports smart cities products and solutions. Their target markets are mainly located in Europe (Spain, France, Turkey, Switzerland and Ireland), Africa (Angola, Mozambique), and Latin America (Brazil). It is worth of notice that when they are asked about their future target markets, the scenario is slightly different, due to the growing opportunities identified in Latin America and also in Asia and Middle East.

Export markets - smart cities solutions

Target markets


Smart cities market is not yet in a mature stage. To accelerate the transition to a renovated urban development paradigm, it will be needed to strengthen enablers and removing market barriers. Overcoming these barriers will enhance the adoption of innovations, the deployment of smart city solutions and the enlargement of the market. The perception of respondents resulted in the systematisation of the following barriers:

Lack of integrated and coherent public policies

Weak culture of urban planning and city management

Resistance to change and innovation by local authorities

Ambiguity and vagueness of the smart city concept

Fragmented vision of what is a smart city

Lack of information and knowledge related to the smart cities market

Absence of demonstration projects to show the benefits of smart city solutions

Market with a high diversity and heterogeneity of players

Lack of coordination between departments, infrastructures and urban functions

Domination of global companies in the smart cities market

Lack of integrated solutions and competencies

Difficulty in launching inter-firm and inter-institutional cooperation processes

Absence of standards and interoperability

Problems with legislation and regulation

Economic crisis and lack of funding sources


Projects 26% of the respondents have already participated in smart cities projects, with a greater relevance of energy and mobility as application areas. These projects are mainly funded by national and European programmes, such as 7ยบ Framework Programme and CIP. All the inquired entities have demonstrated interest to participate in European projects of the next programming period 2014-2020, and consider the Smart Cities Portugal Platform a useful tool for the identification of partners and detection of opportunities.

Smart Cities Projects



Smart Solutions

Smart Solutions

aLIVE Places - 3Decide aLivePlaces is an Interactive 3D Marketing & Communication for Businesses product developed by 3Decide. Back in the old days, tools like static floor plans, maps, photos, websites were the available digital tools to engage everyone about urban spaces like Museums, Business Centers, Touristic Sites, Public Offices, and so many more. But these methods and tools won’t be the answer for Future Cities. With aLIVE Places is possible to have any urban space in 3D accessible on desktop and mobile, giving detailed information about its location (Maps) and how it looks (360 Photos), along with all the key information that a citizen want to share. Everything is online managed, in a simple way, making possible to do it only through an iPad. With aLIVE Places, Future Cities can enable their citizens to explore and discover buildings, infrastructures and services in 3D. It’s possible to share indoor locations with friends and see live data such as room temperatures or availabilities. aLIVE Places is the future of Urban 3D.

WELCOME GUIDES - Conteúdo Chave

WELCOME GUIDES is an interactive guide that uses Augmented Reality, providing information in a dynamic, rapid and attractive way. Through this platform for tourist visitation, it is possible to identify different Points of Interest (POI) with associated information (text, video, audio, pictures) by categories: museums, restaurants, hotels, monuments, etc. The solution is not also attractive to tourists but also to local residents, and it is being used by several Portuguese cities. It is one of the products provided by Conteúdo Chave, a company dedicated to information and communication technologies (ICT), mobile and web development, augmented reality, tourism and ICT for smart cities. The main objective is to create and communicate content related to the most basic activities of everyday life, for businesses, municipalities, associations, etc.


charge.ME - Critical Software Critical Software has developed a system specially designed for e.Mobility - charge.ME - tailored to follow the market growth, being a business enabler instead of a cost burden, reducing IT weight and redirecting investments to the main core components of the business. Companies can optimize their operational teams with a single unified platform that reduces operations complexity, user’s learning curves and system integration times. e.Mobility has specific problems for which the main software platforms are over killer, increasing the Total Cost of Ownership (TCO) and maintenance complexity. charge. ME covers all business needs, enabling companies to focus on their business and not on their systems. With offices around the World, Critical Software’s global market focus and multinational culture has enabled the company to adapt to the most demanding environments and has made it possible to better understand clients’ business needs. chargeME/

Future Cities - University of Porto Center of Competence for Future Cities of the University of Porto Future Cities is a FP7 funded project, promoted by University of Porto, which aims to unlock the full potential of interdisciplinary research and development in urban-scale technologies and solutions, as well as strengthening knowledge transfer and economic activities in close cooperation with local and global industrial partners. A key goal is to turn the city of Porto (Portugal) into a cityscale living lab, where researchers, end users, companies and startups develop and test technologies, products and services, which address relevant challenges such as sustainable mobility, large-scale sensing, safety and privacy, as well as quality of life for citizens and their families. All efforts are carried out in close cooperation with local and international companies, as well as municipalities, government agencies, and world-class research institutions.


GEOMED - GISGEO Information Systems GeoMed, developed by GISGEO, is a digital map representation of the location / distribution of population and its intersection with healthcare data aiming for promoting health and minimizing risks of the environment over the individual. It allows geographical analysis of the spatial dynamics of clinical conditions and of socio-environmental factors that contribute to the health and illness of individuals. •

• •

The spatial projection of data allows to obtain statistics with geographical dimension, to detect patterns on map, and to observe trends over time and space, as well as to establish correlations of clinical data with spatial factors (environmental, socio-economic, and infrastructure); Decision support for managers, healthcare professionals and individuals on how they relate to the environment in which they live; The geographic spread of a disease can be followed when the number of cases is color-coded to indicate the intensity as well as trend over time.

This product is implemented in Brazil and Portugal.

Cloogy - ISA Intelligent Sensing Anywhere Cloogy®, developed by ISA, is an energy management solution that allows you to monitor and control energy consumption in your home and office. An integrated system combines data gathering devices with visualization and control platforms. It is available on your PC, Smartphone, Tablet or a dedicated display. Cloogy® opens the door of sustainable development by allowing you to know where you can save energy in your home and office. With this technology, you can optimize the usage of your electrical equipment, eliminate waste and unnecessary costs, and help to make your home and office greener. Cloogy® monitors your electrical equipment consumptions also individually, and allows you to control their usage time through Power Plugs. With Cloogy®, you can: - Know the energy profile of your home or office - Monitor your global consumption and the consumption of each of your plugs - Control electrical appliances, turning them on and off remotely - Schedule your appliances´ usage time, eliminating standby - Optimize your tariff plan with an automated wizard.


Electric Vehicles as Energy Storage Devices - MAGNUM CAP Electric Vehicles are distributed energy storage devices that may hold the excess of renewable energy generated at peaks time and use it afterwards when driving to work or returning home. They are the solution to increase significantly the amount of renewable energy sources and use renewables definitively and efficiently in transports. MAGNUM CAP developed a solution where renewables and electric vehicles make the perfect match. The company invested on its own onsite off the grid renewable energy production, converting its facilities to a 100% renewable factory. All covered with solar photovoltaic panels, jointly with energy storage, produces their entire daily needs, using the surplus energy to fulfill company electric vehicles fleet. MAGNUM CAP is a company focused on developing electronic equipment for energy management, controlling and distribution, being its current main focus the manufacturing of EV charging systems, energy storage systems and grid connection. content/article?id=14

CSiB - mobiag Mobiag provides integrated services to the car-sharing industry, through an innovative solution that allows operators of any size to offer their clients a functional, one-way service. The product, named CSiB, is complete, “in-a-box� solution for new car-sharing operators including best-inclass operations management software - the MobiCS - and operational consulting. Mobiag also creates car-sharing networks that include not only traditional operators but new specialised entrants, who can focus only in client management (retailers, universities or auto clubs) or fleet management (fleet managers, rent-a-car companies). The only model these entities can participate in the car-sharing industry directly is operating inside a managed network that leverages their strengths. These products and services are aimed at two distinct groups of stakeholders - car-sharing operators and urban managers in charge of mobility and city management.


City Pulse - Taking the fast lane - NOVABASE Concentrating millions of people into cities makes them energy efficient habitats. But how do we make sure all these people can move quickly? One answer is transport with exclusive lanes aimed at high frequency and volume of passengers. While traditional solutions such as underground metro have huge lead times and are expensive, alternatives like light metro, either on rail or on tires, are much simpler to implement. The key factors here are speed, simplicity and automation. Extensive information and entertainment provided to passengers along the journey greatly improve their perceived experience. Stations welcome passengers providing security, comfort and information, where tickets are purchased and validated before boarding, mainly through self-service easy-to-use and remotely assisted devices. Intermodality, i.e. the integration of various transport modes in a single trip, is paramount. For all this to work, well synchronized information systems are essential. City Pulse, developed by Novabase, is the turnkey solution to make it happen.

City Platform Solution - Oracle Portugal Local governments are bearing the brunt of major global changes as urban areas continue to grow in population. Unfortunately, government resources have not kept pace and services are often delivered over aging infrastructure and shrinking workforces. Innovative authorities will leverage IT in an intelligent, integrated fashion: looking to use the least expensive, fastest means of delivering services. Oracle has developed its City Platform Solution, based on three key platforms: • •

Smart Innovations Platform: An integrated yet modular multi-channel platform for 90%+ resolution of most government service requests; Smart Process Platform: An intelligence and enterprise operations platform for continuous improvement of service delivery and identifies which services to prioritize, extend, consolidate or even discontinue; Smart Infrastructure Platform: Enables integration and interoperability with the city’s existing siloed legacy IT infrastructure, allows for more embedded intelligence in city infrastructure and modernizes service delivery capability. smartcities/smartcitiesmap-198204.html


GIF - Sysnovare GIF - Gestão Integrada de Fiscalização, developed by Sysnovare, is an innovative application running in a Web environment, adaptable to any devices. Developed to provide support to events registration, in any point of the business process, contributing decisively to the administrative modernization and more effective management of cities. With this solution user can register and submit all incidents, observed by agents in the field, to be further treated. Ensuring great flexibility in adapting to each specific situation, GIF allows collection of information in a simple and friendly way, ensuring its quick treatment. With GIF it’s possible to manage and schedule tasks of the teams on the field, helping managers to monitor and plan. Guarantees access to information stored in an automatic and simple way, allowing check and control of recorded incidents. GIF is therefore able to meet the needs of smart cities, contributing definitively to a better public service.

TAXIMOTIONS - IZIMOOVE TAXIMOTIONS is a complete software platform, developed by the start-up IZIMOOVE, to help taxis to maximize their profitability. The problem today is that in a context of demand fluctuation, most of the time taxis are stopped or running empty. The solution given by TAXIMOTIONS is revolutionizing the way taxis are getting customers: • The platform has a machine learning algorithms that allows taxis to know in real time where the demand is being generated (forecast demand), through an intuitive heat map; • This solution promote, for the first time in the taxi industry, yield management trough dynamic pricing; • TAXIMOTIONS also has a customer side (passenger) mobile app, the platform incorporate real time market information, besides the taxi mobile app. Taxis and passengers communicate each other directly trough TAXIMOTIONS dispatch algorithm, so passengers can easily get the best nearby that fit their needs at each particular moment.


Autarquia 360° - Visualforma With the goal of helping local administration to become the hub that it is destined to be, Autarquia 360º helps local authorities with the modernization of their technological and web infrastructure, and simultaneously promotes more direct and open contact with local residents and the world. Autarquia 360°, developed by Visualforma, is positioned in the market as an end-to-end solution capable of addressing all the IT requirements that are vital to the full and proper functioning of the organizations responsible for running cities and municipalities. Autarquia 360° is an integrated solution comprising four core areas: •

WEB -This area provides modern solutions such as

TEK - This area offers solutions of technological

institutional websites and online services;

• •

infrastructure including network security, VoIP, Storage and Virtualization; CONSULT - Provides specialized teams in the development and mapping of municipal processes and IT systems; MANAGE - This area offers cutting edge solutions such as Business Intelligence.

WISEWASTE - SOMA The Operational Management System WISEWASTE™ by SOMA consists of a complete software system to manage the main activities related to the urban cleaning business. The motorization of a fleet of cleaning equipment or the planning of routes is now accessible to operators. The WISEWASTE™ system comprehends several modules to be purchased regarding the operator needs such as the PAYT segment, a pricing module that charges users by their municipal waste disposal. ACCESS, RFID, LEVEL, MOBILE, ROUTE, WEIGHT and FLEET are other available modules that operate independently or simultaneously. With the integration of the WISEWASTE™ system in an Intelligent Cities’ platform, the general public can access information about own bin charging, collection or cleaning cycles, the municipality collection schedules and many others. All happens on the same platform where water or electricity consumptions can also be consulted.


primerSMART.CITIES - MediaPrimer Based on the platform primerCORE, developed by MediaPrimer, primerSMART.CITIES is a powerful solution to ensure the real integration of different kinds of information, maintaining a historical repository of elementary data, aggregate data and management indicators, for direct use or to be used by other applications. This solution is able to: •

Integrate information in just one Data Model appropriate management of assets, maintenance information, operational information, documental information, etc; Interface with a wide range of sensory technologies, including intelligent and wireless sensor nodes, able to manage the many parameters needed for the more efficient management of the city; Provide uniform management of various types of systems and objects, with different structures: Buildings, Public lighting, Water supply, Sanitation and wastewater, Solid waste systems, Green spaces, etc; Offers user-friendly-ergonomic working environment with a good functional organisation.

wmCitizen - Wiremaze wmCitizen, developed by WireMaze is the Portuguese market leader CMS specialized in local eGovernment projects such as portals and employee intranets, all developed under best practices. Based on it, wmOP was recently launched as a solution for participatory budgeting, capable of integrating offline and online feedback. Ranging from standard communication features such as news&events, multimedia and RSS, integration with social networks, and up to transaction services capable of certified online submission or process status browse. Having won innumerous prizes since 2001, the clients advocate the simple interface that makes their job easy and efficient as well as recognition of good public service. In the tourism market WireMaze provides CMS for destination marketing providers, like wmDestination, capable of developing an integrated and immersive tourist experience, and ranging from simple information to booking systems.


EV Chargers - EFACEC The Efacec EV DC Quick Charger can be used to charge all the EVs with CHAdeMO charging standard compliance. The DC Quick Charger is user friendly and safe. After user identification it only requires coupling the charger’s DC output plug in the EV for automatic starting if all safety features are accomplished. The battery charging state is displayed and the charging cycle finishes by itself or can be interrupted by user command. Different options are available like the basic single DC output in a single cabinet or in bundle with a wired charging post and standard or customized solutions for more than one DC output charging station. An optional second 43 kVA AC output is available. The DC Quick Charger Efacec’s power electronics unique design results in top specifications for conductive DC fast charging. Higher power output with best power factor, THD and efficiency. The DC Quick Charger is highly recommended for EV fleet bases, service stations, EV service workshops and public EV infrastructure. Catalogos%202012/Mobilidade%20Electrica/SA68I1102B1_ QC50_EN.pdf

JiTT - Just in Time Tourist - ICLIO JiTT, developed by ICLIO, is an audio guide for iOS and Android which combines GPS location, available time, and points of interest, creating personalized itineraries. It works offline without a roaming connection and has a very intuitive interface. Based on GPS technology, the application starts from your geographical location and leads you to the most interesting places, taking your available time into account and also how you plan to get around. Trough a detailed map, the App indicates how to get to a certain point, whether you’re on foot and/or using public transport. You can be listening to your favorite music, JiTT knows when to break in to inform you about the history and cultural importance of where you are at a given moment, giving you the information you need to better appreciate what you are looking at. It’s designed to become a kind of friend, who, in a pleasant and often amusing way, speaks to you, directly. You just need to put your headphones in and start discovering the cities.


LX Mobilidade - CEIIA LX Mobilidade is a shared mobility system designed by CEIIA for Lisbon. It integrates eMobility Devices (bikes, cars…), Smart Charging Systems and Intelligent Mobility Management Systems for a more connected, integrated and sustainable city. CEIIA has designed an electric bike and a smart charging device specific for shared uses and a friendly user interface through a mobile app. The first testing was conducted last September. The bikesharing system runs on top of MOBI-ME, an intelligent energy and mobility management system, developed by CEIIA connected with the transport, energy and communication infrastructures in real-time. Any person can then use services provided by different operators (sharing, buses, tolling, EV charging, parking…) via a single access mechanism and a preferred payment method. Increasing the capillarity of the transportation system and integrating public and individual transportation will allow citizens to choose the best mobility alternative. Less use of private cars and optimal mobility flows will reduce GHG emissions and the cost of mobility.

SmartSales - LinkConsulting SmartSales is a Multi-channel sales and loading network provides you with a cloud solution to support electronic ticketing operations over multichannel selling networks including classic ticket offices, agents, resellers and WEB browsers. Its main functionalities are, • Reloading/validation network management and supervision; • Management portal fully integrated with central ticketing solutions; • Operational reports & cash management; • Supports multi-channel commercial agreements (agents, resellers; own terminals; etc.). SmartSales also: • Allows a flexible configuration of multiple ticketing types and prices via central catalog management; • SmartSales terminals may work either online and/or offline; • SmartSales works on several types of terminals (ex: counter top, PCs, portable devices, etc.) and can be coupled to printers to issue tickets or receipts.


Smart Insular Electric Networks - Smartwatt Electrical insular systems are power systems with high level of sustainability. Insular electrical systems are small systems with high level of renewable energy integration. The management of these power systems requires a complex management system to control the variability of the renewable energy sources. In the scope of the FP7 project SINGULAR “Smart and Sustainable Insular Electricity Grids under Large-Scale renewable Integration”, the company Smartwatt, developed new approaches for management power generation scheduling and economic dispatch based on advanced forecasting approaches. These approaches provides the optimal scheduling of generation for one week ahead, providing also hourly price signals for the week ahead. The broadcast of these price signal forecasts allow a demand response from smart consumption systems typical from smart cities.

Lisbon IT Revolution - Siemens Portugal Older European cities need modernization. IT and automation can help reap the full potential of existing urban infrastructure and Siemens counts with distinctive references implemented in Lisbon, projects with a strong IT and software component that are helping revitalize and reach high levels of efficiency. An access control system based on contactless ticketing implemented for Portuguese Railways company is improving passenger safety, assuring revenue and making the access to public transport easier. For the Portuguese energy grid operator, Siemens provided a control system that covers all aspects of power management. REN’s energy dispacth center relies on Siemens technology to achieve increased network availability, faster response to faults and reduce risks of disturbances. For Vodafone Portugal HQ’s building, Siemens implemented an energy performance optimization project. A building automation system, acts as the ‘brain’ of the building and enables the reduction of energy consumptions of around 11 % per year through intelligent energy management.



TECHNICAL DATASHEET Edition and Coordination: INTELI Editorial Team: Catarina Selada, Ana Luísa Almeida Graphic design: Mónica Sousa

INTELI – Inteligência em Inovação, Centro de Inovação Av. Conselheiro Fernando de Sousa, 11, 4º 1070-072 Lisboa – Portugal Tel: (351) 21 711 22 10 Fax: (351) 21 711 22 20 Website: E-mail: INTELI is a think-and-do-thank that operates in the area of integrated development of territories at an economic, social, cultural and environmental level, by supporting public policies and the strategies of local agents. It operates in the areas of culture and creativity, energy and mobility and social innovation, seeking to contribute towards the affirmation of more creative, sustainable and inclusive cities and regions.

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