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.1311 10 16 11 34. E. Domb, QFD and TIPS/TRIZ, Methuen, USA, 1997, ellendomb@compuserve.com . 5. Schlueter. M, QFD BY TRIZ, Proceeding, TRIZ CON 2002, http://www.triz-journal.com. 6. N. L. Rovira & H. Agayo, A new model of the conceptual design process using QFD/FA/TRIZ, The 10 th Annual symposium of QFD, 1998. 7. J. Terninko, TRIZ/QFD Synergy Results in customer driven innovation, proceeding, TRIZ CON 1996, http://www.triz-journal.com. 8. J. Terninko, The QFD, TRIZ and Taguchi connection: customer-driven robust innovation, The ninth symposium of QFD, 1997. 9. H. Yamashiva & T. Ito & H. Kawada, innovative product development by integrating QFD and TRIZ, International journal of production research, vol.4, PP .1031-1050, 2002.

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