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Spring/Summer 2017 Registered Charity No. 1113140

Welcome to our spring newsletter 2017.

It is also going to be a great year for our work in education. Having been shortlisted or won major national awards (see page 14) we fully intend to build on our important work in palliative care education.

In this newsletter we are able to tell you about some exciting new developments for our Cornish Charity. We’re launching a project to deliver our care that is both special and specialist, closer to people in their communities. It’s a much needed expansion of our hospice services. This will be backed up by continued investment at our two inpatient units that we best know as Mount Edgcumbe and St Julia’s Hospices in St Austell and Hayle.

We will continue to provide the 24/7 advice line that underpins the work of all involved in supporting end of life care and are committed to collaborative partnerships with our colleagues in the NHS.

We can embark upon this development only because of the tremendous support we have from people like you. Last year we were fortunate to receive a sizeable number of legacies and these funds will be applied to ensure we can extend the reach of our highly skilled nurses and therapists, backed up by our own in house expert doctors and supported by our dedicated volunteers – a formidable combination.

I hope you will find this edition of our bi-annual newsletter informative and inspiring - it’s your window into a world you are helping to support and develop for the good of us all in Cornwall. Best wishes

Paul Paul Brinsley – Chief Executive 2

I’m writing with the very good news that our Trustees have agreed to fund new Community Clinics. I’m very excited by the opportunity this will give us to care for people across Cornwall and support their loved ones during their illness.

Alongside the multi-assessment clinics, volunteer led services will also be offered; befriending services, help for carers during the illness and post bereavement support for those feeling isolated and lonely. We’ll be recruiting clinical staff in the coming months and aim to open the first of what will ultimately be seven clinics, in the autumn. Watch out for more information as our project develops over the summer.

We want to reach out to more people across the county. To design a service where improved palliative care, rehabilitation and support are delivered to patients and carers in the community close to their own homes. It’s planned that expertise currently only available to those in our hospices, will be available to others in the community earlier in their illness.

Dawn Director of Patient Services

At the clinics people will be able to book an appointment to see a wide range of experts including physiotherapists, occupational and complementary therapists, Lymphoedema therapists, counsellors and specialist nurses. A social worker will also be available to help and we can refer people on to our medical staff if necessary. Patients and their carers will be helped to manage their symptoms. Treatments will include management of breathlessness, pain, fatigue, reduced mobility, anxiety, emotional and spiritual issues. We aim to build confidence, helping people to live as well as possible.

For the latest news keep watching our website www.cornwallhospicecare.co.uk

We want to provide people with a chance to come and talk, to have both physical and emotional issues addressed, including discussing ‘advanced care planning’ where they can detail how they want to be treated and cared for going forward. 3

Make a Will Week

Fred and his brothers run the family business, producing farm machinery for customers across the world. Today their sons oversee the firm that employs around 150 people and exports to more than 40 countries.

Dinah’s story

Semi-retired now, Fred is full of admiration for his late wife who was also volunteer Treasurer of our St Agnes Support Group, “Dinah was a founding member and for 25 years worked extremely hard as a fundraiser so it wasn’t a surprise when she left some money in her Will to help ensure the comfort of patients. A legacy is about making a difference and it certainly will for Cornwall Hospice Care as the NHS contribution is so small. It’s a great comfort to the family that Dinah left this gift, doing something positive for a Cornish charity that she loved.”

Legacies are vital to us. They fund nearly 5 months of care a year for the in and out patients supported through Mount Edgcumbe and St Julia’s hospices. As we prepare for our annual Make A Will Week (15th to 21st May), the Teagle family from Blackwater share their story of Dinah…

Colin, who says he has happy memories of his Mum dressed up for local carnivals, says everyone should have a Will, “It’s so important for the person and for those who are left behind and it provides an opportunity to remember family, friends and good causes. Mum would want Cornwall Hospice Care to carry on and flourish and this is her way of contributing to the charity’s future.”

“Dinah was always busy” explains her devoted widower Fred, “she was a Mum and wife and very involved in the family business.” Sitting in the conference centre at Teagle Machinery, Fred and his youngest son Colin are reminiscing. “Mum looked after us really well” explains Colin. “She was caring, she worried about everyone else and loved to help those less fortunate than herself.”


Make A Will Week 15th to 21st May


An opportunity to have your Will written by a local solicitor in return for a donation to our charity - £100 for a single Will, £150 for mirror Wills and £55 for a Codicil.


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AP Bassett Solicitors Bryn, Love Lane, Bodmin, PL31 2BL 01208 871485 DB Law 13 Chapel Street, Camborne TR14 8EJ 01209 712428 Walters & Barbary 18 Bassett Road, Camborne, TR14 8SG 01209 712454 Coodes Gwella House, 6B Falmouth Business Park, Bickland Water Road, Falmouth Cornwall TR11 4SZ. 01326 318900 DB Law 5 The Moor, Falmouth, TR11 3UF 01326 318110 Hine Downing 8-14 Berkeley Vale, Falmouth, TR11 3PH 01326 316655




Borlase and Co. 24 Coinage Hall, Helston, TR13 8EU 01326 574988 John Whiting & Co. 27 Westgate Street, Launceston, PL15 7AD 01566 777677 AP Bassett Solicitors Saint Antony, Fore Street, Lostwithiel, PL22 0BL 01208 871485




Nicholls & Sainsbury 131-135 Fore Street, Saltash, PL12 6AB 01752 846116 Charles French & Co Limited 9a Fore Street, St Austell, PL25 5PX 01726 67660 DB Law Poldhu High Street, ST. Ives, TR26 1RR 01736 795618

10 Ralph & Co. 20 Cliff Road, Newquay, TR7 1SG 01637 872218

17 Sharp & Rimmer Hillhead, Place Creek, St Mawes TR2 5AL 01326 270291

11 DB Law 3a Alverton Street, Penzance, TR18 2QH 01736 364261

18 Charles French & Co Limited Quayside House, Newham Road, Truro, TR1 2DP 01872 263813



Merricks Cross St, Wadebridge PL27 7DT 01208 812068 Paul Finn Solicitors The Strand, Bude, EX23 8SY 01288 356256


Ralph & Co. 19 52 Molesworth Street, Wadebridge, PL27 7DR 01208 812277

Awardees at the 25th anniversary presentation for St Austell Fundraising Group represented an incredible total of 339 years of fundraising commitment.

Volunteer news: Volunteers remain at the heart of our charity, with more than a thousand people giving their time in a wide range of roles. Whether you visit one of our hospices, shops or fundraising events you’ll see our volunteers hard at work. Here’s a glimpse of what they’ve been up to and information about how you could join the volunteer army…

The Marazion & District Support Group (below) marked their 25th birthday with an afternoon Cream Tea and Prosecco event, managing to raise a superb £1,730 in the process.

Some of our long standing volunteer fundraising groups have been celebrating their 25th anniversaries, with presentations of long service badges and yet more excuses to raise money for the charity.

Ten enthusiastic staff from Cornwall Council’s Education, Health and Social Care Team recently gave us their time to help us blitz a corner of our warehouse in St Austell. The team split in two, with one half helping in the furniture shop while the others helped get an area full of bed parts put together, matching bedheads with frames and getting the beds ready to be sold.

The Downderry Fundraising Group (above) marked their anniversary at one of their popular Baked Potato Lunches where Tina Jefferis, Jennifer Powell Williams and Shirley Vickery celebrated having given the charity 132 years of voluntary service!


This day of volunteering is part of our employee volunteering work, where we offer the opportunity for local companies and organisations to send a team of their

We’re always in need of more volunteers, especially to work in our shops and warehouse and as Van Drivers Assistants. We’ll also be looking in the near future for volunteers to help us with our new community project, which you can read about on page 3.

employees to us to help with a specific job or project.

To find out more visit www.cornwallhospicecare.co.uk or call in to one of our shops and have a chat with the volunteers who’re already involved. Everyone’s got a reason for helping and here’s just two comments from volunteers at our St Blazey shop;

We celebrated National Apprenticeship Week this year with support from Devon and Cornwall Housing. They helped us with a project in the gardens at Mount Edgcumbe Hospice and kept smiling despite the wet weather in which they had to work.

“My sister-in-law passed away at Mount Edgcumbe Hospice. She had cancer and was only 56. I wanted to do my bit to say thank you and this is how I do it. You also get to pick up a bargain and I rarely go home empty handed.”

Our charity is governed by a Board of Trustees all of whom are volunteers. They give their time and skills to oversee the management of the charity and include Doctors, Accountants and business leaders.

“We all get on so well together. We go out and enjoy meals together and we celebrate each other’s birthdays.”

Sadly this year one of our longest standing trustees, Tony Geake, who with his wife Margaret, gave the land on which Mount Edgcumbe stands, died at the very hospice he helped to create. A passionate supporter of our work, Tony was enormously respected and will be sadly missed. He’s picture here with his wife Margaret in 2015 when HRH The Earl of Wessex visited Mount Edgcumbe Hospice to mark its 35th anniversary. 7

Events Calendar Do something amazing this year to support adult hospice care in Cornwall 23rd April – Virgin Money London Marathon 2017 April - September – Open Gardens 5th - 7th May – The Great Cornish Cake Bake Weekend 6th May – The Belmond British Pullman – Trip to historic Bath 13th May – Art Auction An evening not to be missed by art lovers; some of Cornwall’s most notable and well respected artists have donated works to support Cornwall Hospice Care. Works can be viewed at the Exchange on Friday 12th May 10am-5pm, Saturday 13th May 10am-3pm and prior to the auction on Saturday evening. Doors open 7pm for 8pm start. 18th June – Caerhays Summer Fete Fun for all the family on Father’s Day. Adults £3, children free. Entertainment, music, stalls, bar, flower festival, games, dog show, treasure hunt and much more! 25th June – Reflections 6th August – Mount Edgcumbe Classic Car Show and Country Fayre 13th September – Golf Day 4th - 8th October – Mount to Mont Cycle Challenge 290 miles from St Michael’s Mount to Mont St Michel in France. Tour the fantastic Cornish countryside and the idyllic French back roads on this incredible cycle. Limited to just 50 places. October 2017 – Night of Neon Fun Run Get ready, get steady, GLOW, for this night of colour and Cornwall’s favourite fluorescent fun run November – December 2017 – Santa Series of Fun Runs November – December 2017 – Light Up A Life Services March 2018 – Run Falmouth Cornwall Hospice Care’s very own half marathon hitting the streets of Falmouth. April 2018 – Virgin Money London Marathon 2018 April 2018 (TBC) – The Belmond British Pullman – Trip to Dunster Castle 8


For as little as £1 a week you can play our lottery and give yourself a chance to have a lottery smile, like our recent lucky winners.

Betty Fletcher, Camborne winner of £1,000 Susan Amit, St Stephen winner of £1,000 “It’s so exciting to win, just in time for a half term treat with the family”.

Adele Robson from Padstow, Rollover winner of £1,400 “It feels really good to win and to be supporting a local charity”.

Mr Vivian Harvey, Liskeard winner of £1,000

Betty’s husband Gerald was cared for at St Julia’s hospice. “The care Gerald had was wonderful. The whole family were able to be together in the safety of the hospice, we even opened the bedroom doors onto the sunny garden. The whole place is wonderful. Playing the lottery is my way of regularly supporting”.

“It was a bit of a shock to hear I’d won the top prize I’d forgotten I was playing”.

Margarita Derbyshire, Newquay winner of £1,000 “Winning is a chance to treat the family”.


Jan Welch, Liskeard winner of £1,000 “I’m over the moon I won £1,000”.

Michael Galsworthy won £1,000

Margaret Hocking, St Austell winner of £1,000

“1st time I’ve ever won a lottery and can’t think of a nicer charity to support”.

“Playing the Cornwall Hospice Care Lottery is about supporting a local charity”.

Playing our lottery is a great way to support the vital work of the charity and have the fun of a weekly prize draw. There couldn’t be a better time to join and play our weekly lottery. Simply complete the form overleaf and not only will you have the chance to win one of our 53 weekly cash prizes, every new lottery number gets entered into a Free Prize Draw to win this delicious Cornish Cream Tea Hamper donated by Simply Cornish Hampers www.simplycornishhampers.com working in association with Cornwall Hospice Care Lottery. Free Prize Draw Date: 26th July. Full terms and conditions on request.

Collectively our Lottery players contributed £199,071 towards the running costs of Cornwall Hospice Care in 2016. 9





Many of you may have seen John Flynn, our lottery representative who has been signing up new members all over the county in stores such as B&M, ALDI, Homebase and Matalan over the past 2 years. In fact if you joined our lottery with John you could soon be in for a win as he’s proving to be quite the lucky charm. In fact …. *8 lucky people have gone on to win the £1,000 prize *5 won the £50 prize *4 Big Money Rollover winners were all very happy to have joined the lottery with him John is passionate about the work of the charity and always wants to do his best for the hospices. John added “doing this job I meet lots of great people all over Cornwall and go home feeling that I’ve done something worthwhile”.

Anyone for a lottery ticket?

John Flynn, Lottery Canvasser

New Lottery Website: lottery.cornwallhospicecare.co.uk * Check results

* Join on-line

* Find out more * Buy Gift Vouchers

* Pay your subs * Buy Wedding Favours 10

Please complete this application and return to Cornwall Hospice Care Lottery Ltd, Porthpean Road, St Austell, PL26 6AB. Alternatively sign up online at lottery.cornwallhospicecare.co.uk

Please fill in the whole form using a ball point pen and send to: Cornwall Hospice Care Lottery Ltd, Porthpean Road, St Austell, PL26 6AB.


Draw date


Have fun in the sun

stal closing

WIN £2,000 in our Summer Raffle plus other big money prizes


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Per Ticket






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stal closing

WIN £2,000 in our Summer Raffle Our Summer Raffle is back! plus other big money prizes


Have fun in the sun


Draw date - 1 2t

3 0th June 2

Draw Date: Wednesday 12th July 2017 Are you dreaming of a sunny holiday, a city break, a high street spending spree, or saving for something special? Taking part in the Cornwall Hospice Care Summer Raffle gives you chances to win our big money prizes and make your dreams come true. 1st prize £2,000 ~ 2nd Prize £500 ~ 3rd Prize £250 ~ 10 Prizes of £25 As well as the chance to win £3,000 in prize money – there’s another great reason for playing. Every £1 ticket counts, helping us to continue providing our care to patients and their loved ones completely free of charge at a time when they need us the most. This summer with your help Cornwall Hospice Care is hoping to raise £23,000 in vital funding from its Summer Raffle. This would pay for 33 days of a patient’s care which costs £695 per day. That’s 33 days of compassionate and specialist medical care to those who need it living in Cornwall. As an incentive to buy our tickets we’ve given you personalised stickers to save writing your details on the ticket stubs unless the tickets have been bought by someone else or you want to give someone else the chance. You must be 16 years or over to play or claim a prize. Please DO NOT send unwanted tickets back in the freepost envelope. This will help to reduce our postage costs.

Thank You & Good luck! 12


Per Ticket


3 0th June

An opportunity to remember those loved and lost a form can be obtained by calling 01726 66868 or visiting any of our shops. You can also register on our website. If you are unable to join us on the day we can also arrange to put your message on the raft.

Our Reflections event is the perfect opportunity to get away from the rush of everyday life and spend a moment of quiet reflection on the beautiful beach at Trebah Gardens. Taking place on Sunday 25th June, we decorate our willow raft in the shape of an open Lotus flower, with bright pink Gerbera flowers each carrying a hand written message of remembrance. With some words of poetry and subtle background music, the raft is floated onto the sea and gently rowed away. Entry to the gardens is free from 4pm and the raft will float at approximately 5pm. If you would like to join us on the day and put your message onto the raft,

Mount Edgcumbe Classic Car Show and Country Fayre This year the event, now in its 22nd year, will be on Sunday 6th August 2017. This is a great family day with something for everyone to enjoy. Car parks open at 9am with the official opening of the show taking place at 11am. Set against the beautiful backdrop of Mount Edgcumbe House at the top of the park, it’s a wonderful day out with the classic car show attracting nearly 500 show cars, a must for any petrol head. There’s music, entertainment for every member of the family, including the amazing Dog and Duck Show and a wide variety of stalls. To book a stall (prices start at £11 for a car boot pitch, £35 for a craft stall) call Judy on 01726 66868 (option 3) or email her at jlawton@cornwallhospice.co.uk


Cornwall Hospice Care team shortlisted for a national medical award with a small pot of money. Formal feedback from participants showed it improved their knowledge and confidence around caring for patients with advanced illnesses.

We’re celebrating news that a team from our charity have been shortlisted as finalists in the national BMJ Palliative and Hospice Team of the Year awards. The finals will be held in London in May recognising and celebrating the inspirational work of healthcare teams across the country.

All this was underpinned by the charity’s 24-hours-a-day/7-days-a-week advice line, which supports a wide range of health care professionals including those who have received training from the team. With such immediate support it means patients who are dying are given the right care at the right time and in the right place, whether that be at home, in hospital, in the hospice, a secure dementia unit or nursing home.

The team developed a project, collaborating with many other healthcare teams throughout the county, to develop and roll out consistent symptom management for patients with incurable illnesses, whatever their diagnosis. They’ve trained nearly a thousand people working in a range of care settings, to provide good symptom control to those who are dying. This has included hospital consultants, specialist nurses, ambulance crews, ward staff in community and acute hospitals, and those working in dementia units and nursing homes.

Medical Director Dr Debbie Stevens says the award is well deserved recognition, “Being shortlisted for the final of these awards is a huge achievement for the team from our charity. The competition is always high and I’m delighted that the work we have been doing has attracted such recognition. I’m very proud that we have got this far, anything else will be a bonus.”

We’ve also led a project to teach others to provide the training, using new ways of working and proving a lot can be achieved 14

The Great Cornish Cake Bake Big Weekend 5th to 7th May Club of 2017 please call Judy on 01726 66868 (option 3) or email her at jlawton@cornwallhospice.co.uk and she will send you our personal invitation (front cover designed by Sally Eustice).

Do you like cake but you’re watching the calories? Well, have no fear because it’s National No Diet day on 6th May, which is when we hold our annual Great Cornish Cake Bake Day. No need to feel guilty, you’ll be eating cake for a good cause! This year as the event falls on a Saturday, we’re holding the Great Cornish Cake Bake Big Weekend. In 2016 there were over 50 cake bake stalls across Cornwall from Bude to St Just in West Penwith, in offices, homes, gardens, church halls and village halls and over £8,500 was raised – eating cake!! If you would like to join the Cake Bake

gates are listed in our Open Gardens guide which is available free of charge, from our shops, most garden centres and tourist information centres. You can also download the guide from our website. If you would be happy to open your garden to the public we would love to hear from you. For more information contact Sarah Newton on 01736 755770

Visit beautiful gardens throughout Cornwall and support Cornwall Hospice Care. Picturesque Cornish gardens varying in size and design and in a variety of beautiful and stunning locations will be open to the public again this year as part of our 2017 Open Garden Scheme. Rare and exotic plants and trees and woodland sculptures are among the many attractive features that gardening enthusiasts will be able to view and be inspired by in this year’s scheme, which runs from April through to mid-September.

Open Gardens supporter George Kestell from BBC Radio Cornwall’s Garden Line.

Details of the 20 gardens opening their 15

Retail news Our first charity department store is open in Truro

Opening of the Truro department store by Debbie McCrory of BBC Radio Cornwall. Our retail team have taken a giant step and opened our first department store. The huge shop in Pydar Street, Truro is packed full of pre-loved and new clothing and furniture and a host of different ranges from children’s items to linen and homeware. Situated at St Clement House, the store was a success the minute the doors opened and has provided a draw for the shoppers of Truro as shop Manager Simon Hatherall explains, “Many of our visitors have said this is just what Truro needs and have been very complimentary about what we are offering. We’ve got a wide range of donated items from furniture, to clothes, toys and things you need for your home.” The store is open seven days a week, from 9am to 5pm Monday to Saturday and 10am to 4pm on Sundays. The attached picture was taken at the opening of the Truro department store and shows BBC Radio Cornwall presenter Debbie McCrory cutting the ribbon alongside staff and volunteers, including members of the charity’s Trustee Board.


Celebrations as our new shop opens in Wadebridge The shop was launched at a special preview evening when the Mayor of Wadebridge Councillor Pamela Starling was amongst the invited guests to take an early look. The following morning volunteers Pearl Sprules and Shirley Prescott cut the ribbon, which signalled the start of trading.

We started the New Year by opening a new and exciting lifestyle shop in Wadebridge. The store in Molesworth Street, was officially declared open at the end of January by two long standing volunteers and will complement our furniture store further up the same road. The shop will ultimately replace the smaller community shop we run in the same street and offers a wide range of clothes, bags, shoes, smaller items of furniture, ornaments, glassware and much more besides. “This new shop gives us much more room to show off the wide range of donated goods we have on offer” says Business Development Manager Nina Kneil, “it’s very welcoming and we hope it’ll be the flagship of our medium sized charity shops in Cornwall.”

Chief Executive Paul Brinsley says it’s important that we operate the biggest chain of charity shops in Cornwall, “Our shops raise around a million of the £5 million we need to provide the care we offer to patients and their families across Cornwall. The volunteers and staff who run them are vital to us as are the shoppers who so generously support our 31 stores and the host of others who donate goods to our cause.”

Two long standing volunteers open the new Wadebridge shop.

The new Wadebridge shop. 17

Expansion for our Chapel Street shop in Redruth Thanks to the popularity of our shop in Chapel Street, Redruth we’ve expanded it, taking some of the space in our adjacent warehouse. There’s more furniture and a bigger bedroom section, a book room, bric-a-brac and a larger area selling clothes.

The newly extended shop in Chapel Street, Redruth. Roll on summer and with hopes of hot sunshine and blue skies we’re offering an expanded range of outdoor products including deck chairs, bamboo bistro sets, BBQ’s outdoor candles and lights, including solar LEDs. If you’d rather lounge in the shade we have a good selection of parasols too. Heave Ho me’ hearties with our traditional nautical range including the ever popular fish design pottery, lanterns and assorted nauticalia. We’ve also expanded the homeware range to include bamboo chopping and serving boards, brightly coloured carafes and our new bespoke Cornwall Cushion (pictured). 18

Newquay revamp In Newquay the popular community shop has undergone a makeover and as well as offering the usual items, like clothing, it’s also now featuring a Bridal Department. On offer are new and pre-loved wedding dresses, hats, accessories and prom dresses, all at very reasonable prices. As Manager Sue Rawling explains, it’s looking stunning, “the bridal area is beautiful and we’re really pleased to be able to offer this specialist range in the town. We’ve also introduced good quality cheap clothing in set price sections to match tight budgets.” To keep our shops stocked and to collect and deliver furniture donations we have a fleet of vans that are now sporting a new eye catching livery. Featuring a map of Cornwall showing where our shops are and a message reminding people of the care they are helping to fund, the vans also match our exhibition trailer that attends events throughout the summer.

The shop and the bargain clothing.

Newquay Shop Manager Sue Rawling in the newly updated Bridal section.

One of our vans parked outside St Julia’s Hospice in Hayle.


The Mount to Mont Cycle 4 to 8 October 2017 th


We want you to join our team. We want you to cycle 290 miles. You can support your local adult Cornish hospices. You can help raise £45,000 to fund our care. To sign up for this unique challenge, register online at www.cornwallhospicecare.co.uk What’s raised in Cornwall, stays in Cornwall. For more information please contact Oliver Hoare on 01726 66868 (option 3) or email fundraising@cornwallhospice.co.uk

Hurry, limited to just 50 places!

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Cornwall hospice 108028 web 2  

Cornwall hospice 108028 web 2