April 27, 2009
Attention of: Ms. Afaf Shallan BY Email: Fa Fo [email@example.com]
Re: Shared service for Internet connectivity in Erbil As per your request, I hereby am pleased to submit our offer to you, based on our understanding of your requirements.
I am confident that you will find our proposal to be both cost effective and professional and looking forward to your feedback.
I remain available for any further questions or requests.
Sincerely, Orit Sapani Gilat Satcom Ltd. Regional Sales Manager Tel: +972-3-9255071 Mobile: +972-2103355 Email: firstname.lastname@example.org
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Company Overview Gilat Satcom has been delivering advanced, fixed and mobile communication solutions for customers worldwide since 1992. Our mission is to provide high quality, cost-effective and efficient communication services and enable governments, enterprises and consumers to smoothly drive the information highway, regardless of geography. At Gilat Satcom, we are dedicated to providing the additional resources that allow our customers to utilize the technology to its utmost, and focus on providing you with the services required to maximize your investment in connectivity. Our service is supported 24 hours a day, 7 days a week, by a highly professional staff with expert engineering skills, solid and dependable infrastructure and state-ofthe-art facilities. Our products and services are suited for a wide array of customers, from PTTs, Telcos and ISPs to local Cyber Cafes; from corporate organizations seeking VPN's to world travelers seeking mobile telephony. Our customers have long standing experience with us and year after year have come to rely and benefit from the outstanding service quality we provide.
Gilat Satcom is a leading international provider of Internet backbone connectivity over DVB via satellite, being at the time a pioneer in the field Via DVB platform, the IP frames are encapsulated in a video carrier sent to the satellite and are then broadcasted over the relevant geographical region. The end user's equipment receiving the carrier receives its entire capacity but, having a unique identity, is served with specifically dedicated bandwidth based on the exact capacity purchased. Bandwidth management becomes a very easy and efficient task, while the combination of a DVB downlink coupled with an SCPC uplink enable the end users to benefit from improved scalability and flexibility, offering outstanding performance to support the most demanding applications (VoIP, Video Conferencing, Internet browsing and more). Gilat Satcom serves customers in Africa, Latin America and the Middle East via various Satellites from leading companies such as Intelsat, New Skies, Intersputnik. To connect space and ground, infrastructure and customer, Gilat Satcom owns and operates 4 different international teleports in the USA (2), Europe and the Middle East, enabling rapid response time with minimal delays. The combination of such a variety of satellites and teleports enables us to give our customers throughout the world sets of fully redundant links which can meet the demands of the most demanding of customers. Our staff consists of highly qualified professionals from the fields of RF and IP, with many years of experience, making them an essential and welcomed asset to our company. Our customers rest assured that they benefit from the most dedicated and proficient consulting when the need arises.
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II. Products & Services Our products include:
C Band and Ku Band Connectivity to internet Backbone via Multiple Satellites, with DVB and SCPC platforms.
– our leading satellite connectivity solution for the mid and small range of the market
Internet Telephony services (VoIP)
SAT3 Fiber connectivity
MultiStar/PrivateStar: VPN's – an interconnection of branches of the same company on a single hop link.
Mobile Satellite Telephony
Data Storage solutions
Value Added services
III. Support After many years of activity in the field of Satellite Backbone Connectivity, Gilat's name has come to stand for consistent reliability of service together with unfailing availability of support. We provide constant monitoring and management of all of our customer's links 24x7x365 free of charge, through our Network Operation Center (NOC). This support includes the following services:
Initial help and support on configuration of routers, BGP, help in LAN and WAN configuration for the link commissioning, choosing connection method and implementation of the chosen system.
Online activity monitoring, problem and event ticketing, remote event treatment.
Additional LAN/WAN remote configuration, IP settings and IP related problem solving, BGP support for other providers and/or over the initial connection BGP activation, router, interfaces, NAT and other support will be charged will be charged by Gilat Satcom price list. We may also provide On Site Support through our local presence and partners, thus closing a complete loop of support. Kindly contact us for further details.
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IV. Operational Requirements The requirement per site as was understood from the customer. Remote site location: Erbil, North Iraq Connectivity Type: Internet Backbone Downlink capacity: 512kbps Uplink capacity: 512kbps Purpose of satellite link: Internet connectivity for Video Conference Satellite Equipment on ground: none -
V. Solution overview We are pleased to offer Gilat service for Internet backbone connectivity in shared manner. Via this platform we provide you with satellite access over iDirect to the Internet backbone, making expensive terrestrial alternatives redundant and ensuring cost-effective, scalable, flexible Internet connectivity at all times. About the platform: iDirect is a leading IP solution that supports real-time traffic management, Quality of Service (QoS), error correction, and more. Satellite space segments are provided by leading satellite operators, and our hundreds of VSAT sites around the world ensure you Internet connectivity at all times. Satellite will be NSS6, ME beam or equivalent (enclosed is coverage map). Typical round trip is 600-650ms, including the Internet layer. The offered service is one of our various offerings and was picked in light of the requirement for cost effective low price solution. We offer in this proposal bandwidth with 1:8 contention. This is in order to allow minimum CIR (committed Information Rate) of 128/64kbps with burst to 1024/512kbpssubject to bandwidth availability on the total pipe. If you wish, an offer for higher CIR can be submitted as well (up to 100% CIR). Should you require, Gilat is able to provide you with a turnkey solution for the following services:
Provision of the hardware required for the service
Shipment to destination (CIF)
Installation and link commissioning
Internet connectivity service provision with 24/7 online support
Onsite support in case of fault
Local services will be provided via one of our local resellers in Erbil. In the following pages please find detailed technical and financial information.
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VI. Diagrams Solution Overview Diagram: Link Infrastructure
Tx Rx : 10 : 5 24 12 Kb Kb ps ps 1 1: :8 8
R x Tx : 1 : 5 02 12 4K K bp bp s s 1: 1: 8 8
Remote Site 1.2m KuBand
Gilat Satcom Teleport
Typical Site Diagram
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Satellite Coverage: NSS6 ME beam (Orbital position 95째 E)
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VII: Price info
1. Service Monthly Recurrent Fee Download
in kbps - Rx
in kbps - Tx
One time installation and service commission: included in installation price
8 public IP allocation for free for the duration of the service
Service includes 24/7 hours remote support by ―Customer Support Center‖
For one year contract 5% discount on price list or for multiple sites order
2. Equipment Complete package including:
1.2m Ku-band satellite antenna
Infinity 3100 (Product PDF is enclosed)
Price: $2,400 Ex-works vendors. 3. Installation Standard Installation (standard roof, wiring 10-15 meter, accessible location of indoor): $500 Maintenance: $300 for monthly base maintenance contract or $100 per call. Payment and General Terms o
All prices are in US Dollar and Net to Gilat Satcom
Service duration: minimum 3 months
Payment terms: equipment in advance; installation: Immediately after installation; Ongoing payments: quarterly 3 in advance.
SLA - according to Schedule 1 below.
All prices in this offer are valid only for this specific opportunity and cannot be used as reference for other projects.
The terms mentioned in this offer are valid for 30 days from the date of the document
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Annex B Schedule 1 SERVICE LEVEL AGREEMENT (“SLA”) GILAT SATCOM LTD. (the “Company”) Internet Broadband Connectivity via Satellite Business Level This SLA shall apply only to Internet Broadband Connectivity Services via Satellite and describes the support services provided by the Company (the “Support Services”).This Schedule 1 forms an integral part of the General Terms and Conditions for the Provision of VipSAT Services (“Terms and Conditions”). Customer acknowledges acceptance of the terms and conditions of this Schedule 1 in full. All terms herein shall, unless otherwise defined in the Activation Form or in the Terms and Conditions, have the meaning ascribed to them hereunder. In this SLA, "NOC" (Network Operation Center) means the Company’s access point for all technical trouble reporting. The NOC shall be staffed with qualified technical support personnel 24 hours per day, 7 days a week. “Fault” shall mean a failure to meet Network Availability (as defined below) in any material respect, as long as the Company confirms a fault has occurred. “Service Outage” shall mean any period of time during which Services used by the Customer fails to meet Network Availability in any material respect, and such failure is confirmed by the Company. "E-Service System" shall mean the Company’s web based customer care E-Service system. “Outage Credit” shall mean a credit provided by the Company upon a determination by the Company that a Service Outage has occurred, such credit shall be credited towards the Customer’s payment obligations in the invoice to be issued in the billing period immediately following the billing period during which a Service Outage has occurred; provided, however, that such Service Outage is not excluded pursuant to the terms of this SLA. 1. Fault Reporting In order to receive Support Services with respect to a Fault within the framework of this SLA, the Customer must report such Faults immediately to the NOC by opening a “Support Incident”. The Company will classify the priority level of the Fault at its sole discretion. 2. Contact points The Customer shall report Faults by entering a Support Incident via the Company’s E-Service System. Login username and password will be provided to the Customer upon activation. E-service login: www.gilat.net Help Desk (NOC) 24 hours a day, 7 days a week Tel: +972 3 925 5050 Nigeria: +234 1 345 1457 or 8 +234 1 452 6681 or 2 Europe: +44 20 707 15601 When contacting the NOC, the Customer shall provide the following information: • Site-ID • The name of the contact person, the Customer’s name and telephone numbers • Date and time of Fault occurrence • A description of the problem • The incident number, if already reported 3.
Feedback and Technical Escalation Procedure 3.1. After opening a Support Incident, the Customer may view its status via the E-service System. 3.2. The NOC will respond to a Fault within three (3) hours of the initial report of the Support Incident, subject to the Customer's availability and cooperation. 3.3. NOC will diagnose the Fault, subject to the full availability and cooperation of the Customer.
Configuration Changes 4.1. the Company's technical support team will respond to the Customer’s request for a new activation or an increase in bandwidth within three (3) working days, provided that: (i) Such request was approved in advance by the Company and the Parties have agreed to the prices and payments terms related thereto; (ii) Equipment is installed at the Customer's Premises, and is in good working order; (iii) The DVB receiver is properly locked on the satellite carrier; and
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(iv) The Customer is available for activation/ bandwidth modification. 4.2. Availability for scheduled activations and bandwidth changes: Sunday – Friday 07:00 – 16:00 GMT. 5. Special Investigation Request If the Customer is not satisfied with a particular response or action by NOC or technical support and requires a more in-depth investigation, the Customer may in good faith request a special report. Such request should be addressed in writing to the Company’s Customer Care Department (email@example.com) (“Customer Care”). 6. Planned Maintenance Customer Care will endeavor to alert the Customer regarding any planned maintenance related to the Services. The Company will, as far as possible, provide at least seven (7) days notice prior to such planned maintenance. A shorter notice period may be necessary in case of emergency maintenance or repairs to either satellite or equipment, at the Company’s sole discretion. 7.
Services and Support If the Customer's equipment, which was purchased from the Company, is found not to be in full working order, and if such equipment is within the warranty coverage, the Customer may choose to suspend service until the earlier of the following dates: (i) the date on which the equipment is fixed or replaced; or (ii) 90 days from the date the Company confirms the Customer’s written request to Customer Care by email regarding the suspension request.
Network Availability The Company shall use its best efforts to ensure that the yearly Network Availability for the satellite link will be 99.8% and packet loss of less than 1% for Committed Information Rate and a RTT less than 580mes from the Customers site to the Company’s. 8.1. “Network Availability” refers to the availably of the Company’s communication network and the absence of Service Outages in the connection of the Customer to the Company’s network. Network Availability is measured from the managed terrestrial network to the Satellite gateway and associated satellite space segment (excluding the satellite itself). 8.2. Network Availability Formula: (Total minutes of uptime)/(total minutes in the Service year)
Service Outages 9.1. All Service Outages will be measured and determined according to the data collected by the Company's monitoring systems. The Company shall have sole discretion in deciding whether a Service Outage has occurred. 9.2. For purposes of determining Outage Credits, each Service Outage (a) commences upon the later of (i) notification by the Company to the Customer that a Service Outage has occurred or (ii) a confirmation by the Company of a notification by the Customer that a Service Outage has occurred; and (b) continues until the Company notifies the Customer in writing (including by email) that the Service has been restored or if the Customer resumes using the Service, whichever is the earlier. 9.3. the Customer shall not be entitled to Outage Credits for, among other things, service outages or disruptions caused by or from: (a) Acts or omissions, in whole or in part, attributable to Customer including improper use by Customer of the service and Temporary or permanent suspension of service due to Customer's breach of any agreement with the Company; (b) Events of Force Majeure (as defined in the Terms and Conditions); (c) Any maintenance events; (d) The Customer’s failure to comply with the Company’s instructions including with respect to maintaining, the Customer’s equipment or facilities; (e) Satellite Sun Outages or other astronomical disturbances.
9.4. The Customer is solely responsible for the necessary site preparation, maintenance, inter-connection where applicable, and specification adherence as determined by the Company. 9.5. In the event of a Service Outage, the Customer shall use its best efforts to cooperate with the Company in curing such situation. 10. Customer Credit Claim Procedure 10.1. To claim a credit, the Customer must submit a claim by e-mail to the Customer Care (firstname.lastname@example.org) within 24 hours of the end of each month in which a Service Outage has occurred. 10.2. The Customer acknowledges that the Outage Credit provided herein shall comprise the sole and absolute compensation and remedy for the service outage whether by contract, tort or any other legal theory. 10.3. Outage Credits formula 20% 10% 5% Target Credit Credit Credit <99%
The abovementioned credit percentages refer to the credit percentage of the Customer’s next periodic charge for Services (i.e. a 5%, 10% or 20% credit of the Customer’s next periodic charge
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Annex C: TERMS AND CONDITIONS OF SALE This Annex C (terms and conditions of sale for the Equipment) forms an integral part of the VipSAT Request for Activation Form. Customer acknowledges acceptance of the terms and conditions of this Annex C in full. All terms herein shall, unless otherwise defined in the Activation Form (hereinafter the ―Activation Form‖), have the meaning ascribed to them hereunder. These terms and conditions of sale supersede any and all other terms and conditions, whether in the purchase order, sales literature or otherwise. Upon the signing and returning of the quotation by the Customer to the Company, the quotation will constitute a valid purchase order (the ―Purchase Order‖), which includes these terms and conditions of sale, and which shall be binding upon the Customer The Purchase Order shall be binding upon the Company only upon the Company’s written confirmation and acceptance of the Purchase Order and payment of any relevant payments due according to the Purchase Order prior to its acceptance. The ―Equipment‖ referred to herein, shall mean the Equipment specified in the Purchase Order. Prices quoted in Activation Form are the net amounts to be received by the Company, and do not include any type of taxes, levies, charges or fees. Prices quoted are ex-works Gilat Israel. The Customer will pay for all shipping, insurance, importation, transportation, customs and other charges, from the Israeli port. Payment terms shall be in accordance with the term specified in the Purchase Order. Any payment not made on its due date shall bear interest at the rate of two percent (2%) per month, compounded monthly, until full payment is made. The Company will provide suitable packaging for the Equipment ordered pursuant to the Purchase Order, for normal shipping. Special packaging requested by the Customer will be at Customer's expense. The delivery dates are as specified in the Purchase Order. All delivery dates are estimated. The Company shall not be responsible for any delay caused by, or related to, any circumstances of force majeure, including without limitation, fire, war, act of God, strike, governmental action, or any other circumstances beyond The Company's control. Any delay, shall not relieve the Customer of its obligations under the Purchase Order. To the extent permitted in the country and state in which the Customer is located, title to the Equipment shall remain with the Company until full payment for such Equipment is received by The Company. In the event that the Company is not able to retain full title to the Equipment as aforesaid, the Company shall retain a security interest in the Equipment until the entire balance of the Equipment price and all other monies payable hereunder are paid in full. The Customer shall execute, upon request by the Company, financing statements deemed necessary by the Company to perfect its security interest. Customer hereby authorizes the Company to file a copy of this security agreement or a financial statement with the appropriate authorities at any time thereafter as a financing statement in order to perfect the Company’s security interest.
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Failure to make full payment when due shall entitle the Company, without liability, to repossess the Equipment and avail itself of any other legal or equitable remedy. Immediately upon the Company's request, in the event of such failure to make full payment when due, the Customer hereby agrees to return the Equipment to the Company without any damage. Risk of loss and damage shall pass to the Customer, upon delivery of the Equipment, Exworks Israel, after which the Customer shall be responsible for loss, damage, theft, defects or destruction caused to the Equipment, due to any cause whatsoever. Customer shall be responsible for insurance of the Equipment from the time the risk of loss and damage passes to the Customer, as provided hereinabove. The Customer shall provide the Company with a certificate of insurance as evidence of coverage. Upon receipt of the Equipment, the Customer shall verify that the equipment that is delivered matches the Equipment ordered, and will report to the Company any non-conformity or defect of the Equipment within seven (7) days from the date that such equipment is delivered to the Site. Failure by Customer to notify to the Company, within seven (7) days following, of any non-conformity or defect of the Equipment, shall be construed as a waiver of any such latter claim. The sole responsibility for the installation of the Equipment shall be borne by the Customer. The Customer will provide, at its own expense, all suitable foundations and utility connections as required for the Equipment, as well as the necessary labor and materials to erect and connect the Equipment. For twelve (12) months following the delivery date of the Equipment (the "Warranty and Support Period"). Notwithstanding the abovementioned it his hereby expressly agreed that the Warranty and Support Period will only be in force as long as the Customer procures the Services (as defined General Terms and Conditions for the Provision of VipSAT Services) from the Customer (this provision shall not be interpreted to prolong the Warranty and Support Period for a longer period then sated above). During the Warranty and Support Period the Company shall repair or replace any defective Equipment, according to the relevant manufacture’s warranty policy attached to the Equipment, where the defect resulted from materials or workmanship. Such obligation to repair or replace shall be the sole responsibility and liability of the Company in relation to the Equipment. It is understood that the Company's repair services are intended only to maintain the Equipment free from defects in materials and workmanship, when used according to manufacturer’s user manual and instructions for use. Any maintenance or parts required for causes or damages not attributable to normal wear and tear will be provided by the Company's prevailing rate for travel, labor and parts. This includes, without limitation, Equipment malfunction or damage due to improper or unauthorized use or modification of the Equipment, or unauthorized or improper attempts to repair the Equipment, etc. Without derogating from any of the aforesaid, the Company shall not be responsible for any defect or damage caused by use which is not according to manufacturer’s user manual and instructions for use.
THE LIMITED WARRANTIES SET FORTH IN THIS AGREEMENT ARE GIVEN TO CUSTOMER ONLY, ARE NOT ENFORCEABLE BY ANY OTHER ENTITY OR PERSON, AND ARE THE SOLE AND EXCLUSIVE WARRANTIES GIVEN BY THE COMPANY WITH RESPECT TO THE EQUIPMENT. THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL THE COMPANY BEAR ANY LIABILITY, OBLIGATION OR RESPONSIBILITY FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE EQUIPMENT REGARDLESS OF THE FORM OF ACTION, INCLUDING BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFITS ARISING IN ANY WAY IN CONNECTION WITH THIS AGREEMENT. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY AMOUNT GREATER THAN THE AMOUNT PAID TO IT IN RESPECT OF THE EQUIPMENT GIVING RISE TO THE LIABILITY. During the Warranty and Support Period the Customer undertakes to: Maintain the Equipment environment according to relevant Company manufacture’s instructions. Gilat Satcom Ltd. -11-
Notify the Company immediately of any Product malfunction, and not to perform or attempt to perform any repairs, adjustments, or modifications to the Equipment, without prior approval of the Company. Customer shall keep confidential and shall not disclose, divulge or reveal to any third party, without the Company's prior written consent, any information received by it from the Company with regard to the Equipment, their components, all manuals and any other written material provided to Customer by the Company, unless designated non-confidential by the Company. Such proprietary technology and information shall be used by Customer only to the extent reasonably necessary for the proper operation of the Equipment. Customer shall not, and shall not permit, abet or aid others to, translate, reverse engineer, decompile, disassemble, update, modify, reproduce, duplicate, copy, distribute or otherwise disseminate all or any part of the Equipment. It is expressly understood and agreed that the Customer shall only have the limited right to use the Equipment delivered by the Company hereunder and no other intellectual property rights thereto. The Company makes no promise or representation that the Equipment shall conform to any federal, state, or local laws, regulations, ordinances, codes or standards. Prices quoted do not include the cost of any inspections or permits. It is Customer's responsibility to apply for and to obtain any and all licenses, permits and other authorizations required for the import, sale and/or otherwise handling of the Equipment. Customer shall hold the Company harmless and indemnify the Company against any and all costs, expenses or damages, including, without limitation, attorney's fees, arising from, or relating to, any claims or causes of actions, tort or otherwise, which may be asserted against the Company, by any third person or entity resulting from any act or omission of Customer or any other cause of action, arising out of, or in connection with the subsequent sale of the Equipment by Customer, its agents or affiliates. In the event of any proceedings, voluntary or involuntary, in bankruptcy or insolvency, by or against Customer, or in the event of the inability of the Customer to meet its debts as they become due, or in the event of the appointment, with or without Customer's consent, of any assignee for the benefit of creditors, or receiver, the Company shall be entitled, at its absolute and sole discretion, to cancel any unfilled part of this Purchase Order without any liability whatsoever. The parties agree that these General Terms and Conditions of Sale, the Purchase Order and the sale of the Equipment contemplated therein shall be made and governed by the laws of the Israel, excluding its conflict of law rules. The competent courts of Tel-Aviv, Israel shall have sole and exclusive jurisdiction over any dispute arising out of, or in connection with, the Purchase Order, including without limitation, its validity, interpretation, execution, performance, breach, termination, etc. No modification of the general terms and conditions of sale herein shall be effective unless set forth in writing by an authorized representative of the Company, and duly signed by all Parties hereto. No waiver of any default or breach, by any party, shall be deemed to be a waiver of any subsequent default or breach, by that party. Customer may not deduct or set-off, for any reason whatsoever, from the stated prices any sum, not authorized by the Company in writing.
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Gilat Satcom Ltd.
To: Purchase Quotation: Authorization
Date Number __
Price per Unit
Purchase Quotation is valid until: ___________. Means of Payment:
Gilat Satcom Ltd. Customer's Acceptance: We, the undersigned, do hereby accept the terms and conditions of the Purchase Quotation and recognize that our signing and returning of the Purchase Quotation constitutes a Purchase Order binding upon us, in accordance with the Terms and Conditions of Sale attached hereto.
The General Terms and Conditions of Sale, attached hereto, constitute an integral part of this Purchase Quotation.
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Indoor unit PDF
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Satellite Router Model 3100, 3100-NB
Network Configuration Star (TDM/MF-TDMA) Downstream: BPSK, QPSK, 8PSK Upstream: BPSK, QPSK
Network Topology Modulation Maximum Rates Supported
For more information on maximum data rates please refer to the Release Notes of iDS 8.0.1 For full list please refer to the latest iDirect Link Budget Analysis Guide For full list please refer to the latest iDirect Link Budget Analysis Guide
Interfaces TxIF: Type-F, 950–1700 MHz, Composite Power +7dBm / 35dBm RxIF: Type-F, 950–1700 MHz, Composite Power 5dBm / -65dBm TVRO: Type-F, 950–1700 MHz +24V (supports BUCs up to 4W Ku-band or 5W C-band) +19.5V (Nominal) Software controllable on Tx and Rx IF ports LAN: Single 10/100 Ethernet, 802.1q VLAN RS-232: RJ45 (for GPS or Console Connection or Antenna Pointing) TCP, UDP, ACL, ICMP, IGMP, RIP Ver2, BGP , Static Routes, NAT, DHCP, DHCP Helper, Local DNS Caching, cRTP and GRE Group QoS, QoS (Priority Queuing and CBWFQ), Strict Priority Queuing, Application Based QoS, Minimum CIR, CIR (Static and Dynamic), Rate Limiting Built-in Automatic Uplink Power, Frequency and Timing Control, Authentication, Antenna Control Interface (OpenAMIP)
Available BUC Power (IFL) Available LNB Power (IFL) 10 MHz Reference Data Interfaces
Mechanical/Environmental W 11.5 in x D9.5 in x H2 in. (W 29.2 cm x D24.1 cm x H5.1cm) 0˚ to +50˚C (32˚ to +122˚F) at Sea Level with temperature gradient of 5˚C per 10mins 0˚ to +45˚C (32˚ to +113˚F) at 10000 feet (3048m) with temperature gradient of 5˚C per 10mins Max 90% non-condensing humidity 100–240 VAC Single Phase, 50–60 Hz, 2A max at 90 VAC, 1A max at 240 VAC EN 301-428 v1.3.1 — Ku-Band System Level Specifications EN 301-443 v1.3.1 — C-band System Level Specifications Complies with IEC 60950, EN 60950-1, UL 60950-1, CSA C22.2 No.60950-1-03 Complies with EN 55022 Class B, FCC Part 15 Class B, CISPR 22 Class B, EN 61000-3-2, EN 61000-3-3 Complies with EN 55024, EN 301-489-1, EN 301-489-12, EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-11 FCC, CE and RoHS compliant
Size Operating Temperature
Humidity Input Voltage Radio Standards Safety Standards Emission Standard EMC/Immunity Standard
* Model 3100-NB is limited to 200 kbps ** Future release
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