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COMPANY PROSPECTUS

PROTECTING YOUR WORLD

Health & Safety • Human Resources • Work Place Environmental


CONTENTS 4 Your Preferred Partner The MJL Group is the most forward thinking provider of...

6 Employment Services Your people are your responsibility...

8 Health & Safety A safe working environment is a requirement by law...

10 Environmental Services Creating the best balanced environment for your business...

12 MJL Live-Online 24/7 Providing HR, Health & Safety and Environmental support online...

14 Customer Service MJL cares about your business. Our customer care ethos is...

16 Our Guarantee to You When you need our help most, MJL is proud to offer...

18 We Cover All Sectors MJL knows no boundaries...

0845 6000 220

info@mjlgroup

www.mjlgroup.com

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4 The MJL Group is the most forward thinking provider of support systems for today’s modern business, where Health & Safety, Employment Law and environments count for both employer and employee.

0845 6000 220

info@mjlgroup

www.mjlgroup.com

Your Preferred Partner In a fast moving world we all need protection. The temptation to take risks is always present where time is precious and shortcuts look inviting. Wherever you are, whatever you do and however you operate, you must be sure that your business and all who work in it are safe, secure and compliant. Show your business you care by inviting the MJL Group to protect all you hold dear and close at work, play and all things in between. Since 1990, MJL has been providing UK businesses with the highest level of support services, where quality is

key and compliancy is vital. By providing highly specialised support and advice for all issues relating to Health & Safety, Employment Law and Work Place Environmental control, MJL allows you to do what you do best - run your business. MJL will take complete ownership of all your statutory controls from a single source. Our in-house teams of lawyers, HR specialists and environmental experts provide your business with the support mechanism your business needs, whenever it needs it.


The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist

MJL offers a complete list of services to benefit all businesses, including: • Health & Safety compliancy. • Human Resource consultancy and employment law support. • Employment Tribunal advice and support. • Environment Services compliancy and control. • Food Hygiene training. • Staff Training, including induction and ongoing support. • 24/7 support in real time using MJL Online. • Payroll.

0845 6000 220

Our partnership with MJL has been a great success and we have doubled our income every month Danyal Naqvi of Total Insurance

info@mjlgroup

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0845 6000 220

info@mjlgroup

www.mjlgroup.com

Employment Services now you’re compliant Your people are your responsibility: protect them well by shaping your personnel systems to meet the needs of your legal obligations and employment procedures. Do you really understand your obligations as an employer? The most important issue in any business is how you treat your staff and how they treat you. This is the bond of understanding and trust that distinguishes a good team from a really great one. Unfair dismissal claims cost UK businesses over £20 million per month which in turn can cripple a business like yours, because as a nation we are becoming more litigious. Are you prepared for a tribunal? Would you necessarily know if you were about to be taken to court by a disgruntled ex

or even current employee? Exactly. That’s why preparation and compliancy is the key to every business, including yours. MJL can act as your outsourced Human Resources department and in real time will ensure all your employment procedures are in place, compliant and updated. MJL will review existing procedures and policies specifically for your business and recommend a plan of action to ensure you comply with the latest employment law regulations.

The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist


Employment law is a minefield and MJL don’t always tell us what we want to hear but; we always get the right advice

Jim Mills, Operations Manager of Exall & Jones

Services from MJL include: • Preparing and reviewing employee handbooks, personnel policies and procedures. • Preparing contracts of employment. • Advising businesses on dismissal and redundancy. • Representing businesses at industrial tribunals. • Defending employers in discrimination, sexual harassment, wrongful termination and other employment litigation matters.

• Advising on policy procedures, data protection, confidentiality, employee monitoring, as well as compliance policies and procedures. • Advising on: maternity issues, disciplinary procedures (including racial, sexual and age-related issues), redundancy, sickness, absenteeism and performance management. • 24/7 support in real time using MJL Online.

0845 6000 220

info@mjlgroup

www.mjlgroup.com

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8 Health & Safety be safe at work

A safe working environment is a requirement by law and should be provided for all employees at all times as a matter of course. Ignorance is not an excuse. All employers have a duty of care to their employees to provide safe and secure working environments. This is the law and as such should be obeyed. MJL will ensure your business has the safest working environment, fulfilling all legal requirements and obligations under current and forthcoming legislation. MJL will tailor a Health & Safety provision specifically for your business and needs. We will inspect your premises to identify and categorise observed hazards, making recommendations to address these hazards, whilst providing practical advice on the reduction of risks throughout the workplace. MJL will advise on all risk assessments, developing a solid Health & Safety policy for your business, making you aware of the legislation that governs Health & Safety whilst informing you about governmental changes as and when they occur.

Services from MJL include: • Producing tailored employee Health & Safety handbooks. • Implementing the appropriate Health & Safety procedures. • Provision of health and safety training for all key members of staff. • Provision of key Health & Safety professionals to manage your account. • Regular updates on changes in legislation and government directives • Annual Health & safety inspections. • Provision of expert witness support in cases of unfortunate prosecution. • 24/7 support in real time using MJL Online. MJL is your total outsourced Health & Safety advisor

I was very impressed at MJL’s response time in getting people out

to our locations and their flexibility in tailoring their services to our needs. Very often you find companies dictate to you and with MJL it was

very nice to still feel like part of the team

Steve Holmes, Health & Safety Officer for Dunelm

The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist


0845 6000 220

info@mjlgroup

www.mjlgroup.com

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10 Creating the best balanced environment for your business, reducing irritations, pressures and stresses at work by testing and monitoring the workplace.

0845 6000 220

info@mjlgroup

www.mjlgroup.com

Environmental Services Regardless of your business sector government guidelines exist to ensure your environment provides those who work in it with the very best, safe practical space. Whether your business is in manufacturing, retail, commerce or hotel and leisure, the testing and control of your environment is crucial to maintain safety standards and protect employees. MJL offers a comprehensive outsourced environmental service

capable of monitoring and supporting your environment in line with current legislative guidelines. MJL has successfully improved the workplace environment for all its clients, with regular testing and monitoring regardless of sector. Our service includes thorough and in-depth testing at all levels, providing the client with a full report of findings, the generation of a comprehensive testing schedule, followed by the implementation of a concise action plan.


The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist

Services from MJL include: • Noise Monitoring - including light level surveys and vibration monitoring. • Air Monitoring - dust, welding & rubber fumes and exhaust ventilation. • Water Pollution - legionella testing. • Fixed Electrical Testing - 5 year testing compliance with legislation. • Fire Risk Assessment - with regular review of emergency procedures. • Portable Appliance Testing. • 24/7 support in real time using MJL Online.

MJL have worked with us for 3 years now, and have provided us with the training, structure and support to become self-sufficient in our Health & Safety management. They have supported us through the opening of our 28 stores and continue to conduct prompt and thorough inspection visits. As a result of our partnership with MJL, we have received outstanding results in our annual audits and are confident that we provide a safe, legal and progressive environment for our customers and our team

Lynn Cunningham, People & Ethics Director of Hotel Chocolat

0845 6000 220

info@mjlgroup

www.mjlgroup.com

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0845 6000 220

info@mjlgroup

www.mjlgroup.com

MJL Live-Online 24/7 Providing HR, Health & Safety and Environmental support online, 24/7, in real time. Supporting your business with a new level of web based services. Many business work round the clock, 24/7, and as a result demand that level of support from their service providers. MJL has raised its game to provide that level of customer care with its new MJL Live On-Line HR and Health & Safety system. MJL Live On-Line is a fully integrated web based system that allows the user to manage all the information and data

provided by MJL in real time, 24/7. The system is based on live information gathered from the business on a daily basis and supplemented with live legislative updates from MJL. MJL Live On-Line is the perfect tool with which to run your business whilst ensuring all elements comply with the appropriate employment law and Health & Safety guidelines.

The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist


Our partnership with MJL has been a great success because of the quality of what they do and how they do it. With any referral partner you need to establish trust, in order to have confidence when introducing them to your clients. MJL have never let us down Robert Thacker of Centor Insurance

MJL Live On-Line provides the user with instant access including: • Individual usernames and passwords for each employee.

• Access to legal procedures and tribunal protocol.

• Multi site access, from anywhere in the UK, Europe or worldwide.

• Access to over 30 e-learning courses that the employee can complete online.

• User interface branded with your company logo and look and feel. • Attendance, sickness and employee records. • Health & Safety assessments and records for your business.

• Access for all employees to their own employment records, including terms & conditions of employment, Company Handbook, training records, and holiday and sickness forms and records.

0845 6000 220

info@mjlgroup

www.mjlgroup.com

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14 1-Pay Payroll

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1-Pay is one of the leading suppliers of Managed Payroll solutions providing a service which has one purpose in mind. The facilities on offer are suited to payrolls of all sizes and types. For small employers there is a special service catering for what are normally less sophisticated requirements and at a price which is highly attractive. The principle elements of the service are: • A qualified and experienced payroll team replacing the need for you to have specialist staff • A Help line facility on hand at all times to respond to your payroll queries. • Detailed checking of all input and output. • Easy to read reporting which can be tailored to your individual requirements. • Management and application of statutory and legislative changes. • Tax year end processing and support. The flexibility of our service enables you to enjoy facilities precisely suited to your needs.

The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist


The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist

We will provide By definition the 1-Pay Managed Service will provide you with facilities which are individually tailored to your requirements. A typical service level will include: • Acceptance of original/internal documentation for us to input. • Input from spreadsheets. • File transfer from our HR or other HR systems. • Management and application of Student Loans, SSP, SMP, SAP, SPP, Court Orders and other legislative responsibilities. • Starter and leaver calculations with P45 management. • Direct dealing with third parties (e.g. Revenue, DSS, Pension Administrators). • Answering of employee queries through your designated co-ordinator. • Automatic processing of all regular additions/ deductions (enabling input by exception only). • Client specified management reporting in alternative formats (e.g. Built Data Base, CSV file, Hard Copy). • On screen pay history interrogation. • Preview Runs. • Web Archiving of Payroll output for 7 years. • Output delivered via PDF files. • Self-Service Electronic Payslips; any employee may view or print their payslip via an internet connection to our secure website, relieving you of requests for copies of payslips for Building Societies etc.

0845 6000 220

info@mjlgroup

www.mjlgroup.com

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16 E-Learning MJL Group provides E-learning modules for many businesses to train their employees across the UK. The facilities on offer are suited to all sizes and types of client. We have a team of specialists to draw up the E-learning module to meet the standards required by the clients. The current E-learning modules running at the moment are: • General Induction • Basic Food Hygiene • Health and Safety • Manual Handling • Display Screen Equipment • Bespoke Training (offered in several languages) • Managing Performance (HR) • Immigration • IOSH

The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist


0845 6000 220

info@mjlgroup

www.mjlgroup.com

MJL - IOSH Acredited Trainer MJL can now deliver IOSH training courses at its Head Office Training Centre, or deliver training at your premises. There are two courses that MJL run through IOSH these are: • IOSH Working Safely (1 day course) Mainly aimed to staff from any sector with no supervisory or managerial responsibility. It provides a grounding in the essentials of health & safety everyone at work should have an understanding of why they must ‘work safely’ and this course offers exactly that. • IOSH Managing Safely (4 day course) This is a course mainly aimed at managers and supervisors, and is designated to make the delegate aware of their responsibilities and how to discharge them correctly, safely and competently.

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The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist


Customer Service MJL cares about your business. Our customer care ethos is to make your life easier, with our 24/7 online support and customer call centre ensuring we solve your little business issues before they escalate. We know business is demanding and you have enough to worry about in your hectic schedules. MJL is proud of the support it provides all its clients and is constantly striving to create new ways of making your work life easier. Our team of qualified and professional project managers across the UK ensures all your business needs are catered for in real time and you have access at all times to the right people to make that all important difference in your business. Our call centre is on hand 24/7 where you can get the advice and support you need, quickly, efficiently and without delay. MJL Online is a web based interface giving the user immediate access to all employee records, statutory information and procedures that ensures your business is compliant at all times.

MJL provides its clients with the following support: • Dedicated account manager support. • 24/7 call centre help desk. • MJL Online support through the Internet. • Regular updates on changes in legislation that may affect your business. • Regular electronic bulletins on industry news. • Regular electronic updates on HR and employment law issues. • Expert advice and reporting on accidents in the workplace. • Independent advice on insurances for your business.

Having the support of MJL is like having a comfort blanket because we know we are always covered if anything goes wrong

Chris Racz, Matron at The Laurels

0845 6000 220

info@mjlgroup

www.mjlgroup.com

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20 When you need our help the most, MJL is proud to offer a guarantee that all your processes are compliant to give you complete peace of mind.

Our Guarantee to You As a client of MJL you benefit from the following inclusive services: • Access to the MJL 24/7 helpline from the moment you become a client.

• We will tailor a system exactly to your individual needs.

• Within 5 days of becoming an MJL client an appointment is arranged for one of our industry experts to visit and assess your business.

• Providing you follow the advice from MJL and use the systems we provide, we will guarantee to defend Employment Law and Health & Safety legal cases.

• An audit report will be created within 48 hours of that visit, which will be available online.

• MJL guarantees all clients access to our MJL Live On-Line system.

• You will receive updated handbooks and contracts to reflect changes in legislation.

• MJL guarantees that you will achieve a comprehensive HR and H&S system.

The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist


Whilst MJL will support you in all your processes to ensure that regulations are adhered to, unforeseen situations can arise. Our industry trained specialists will create a solution that is tailored specifically for your business guaranteeing that when you need help, you get it fast. Should you face an investigation, a health & safety prosecution or an employment tribunal, you need instant, professional and high calibre support from MJL. As a result our guarantee to you is to give you the best possible support from the outset.

The system that the MJL Group developed has revolutionised Domino’s Pizza HR and Employment procedures, taking the responsibility away from the franchisee and putting it firmly in the control of the parent company.With more than 12,000 employees and a high need for induction and statutory training, Domino’s Pizza has revolutionised its employment procedures Chris Moore, CEO of Domino’s Pizza (UK & Ireland)

0845 6000 220

info@mjlgroup

www.mjlgroup.com

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We Cover All Sectors MJL knows no boundaries. We have created a specialist portfolio of services for all major business sectors in the UK. Whatever your business, MJL understands the importance of compliance, stringent HR controls, robust Health & Safety procedures, and effective Environmental monitoring. MJL has experience in all business sectors. We pride ourselves on identifying your business needs and offer solutions that can be implemented across all networks.

MJL has experience and the necessary expertise to support the following sectors: • Hotel & Restaurant. • Retail. • Manufacturing. • Insurance. • Engineering. • Automotive. • Brewing. • Food manufacturing. • Industrial. • Care sector. • Leisure. • Franchise.

MJL’s approach is down to earth.They identify with everyone here and quietly get on with the job, making sure that we fulfill our commitment to making Boden a safe place to work Phil Tiffin, Head of Human Resources, Boden

The UK’s leading Health & Safety, Human Resources and Work Place Environmental specialist


T 0845 6000 220 London Marble Arch Tower 55 Bryanston Street London W1H 7AA

E info@mjlgroup.com South Wales Enterprise House Navigation Business Park Abercynon Rhondda Cynon Taf CF45 4SN

W www.mjlgroup.com Nottingham 15 Wheeler Gate Nottingham NG1 2NA


MJL Group Ltd - Company Prospectus