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Notable and Newsworthy

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Message from the Chairman and President Board of Directors Chamber Staff Honoring Our Finest Businesses of the Month Water-Smart Business Awards Golf Classic Winners Business Expo Awards Hub City BBQ Cook-Off Winners Awards and Accomplishments Budget Chamber on the Move

Our Vision

The Lubbock Chamber of Commerce is a proactive, effective business advocate; recognized as a regional leader, and for sustaining the economic prosperity of our community.

Our Mission

To strengthen, promote and serve our member businesses

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Notable and Newsworthy

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Message From The Chairman It’s been my privilege to serve as your Chairman in 2010. We’ve had another fantastic year, and not only are we one of the most accomplished chambers in the nation, we have the best members in the nation who support us unconditionally. We hope you have had the opportunity to take advantage of the numerous member benefits the Chamber has to offer. From our award-winning Chamber Employer Health Plan to our newly launched website devoted to all things agriculture, the Chamber truly does have something for everyone. I am especially proud of the stability of our business community. You continue to withstand tough economic times and emerge as shining stars in commerce. I hope you have found the Chamber to be an excellent resource and connector as you continue to grow and thrive, and wish you the best for a successful 2011. Sincerely,

Joe Rapier

Parkhill, Smith & Cooper

Message From The President/CEO Thank you for your investment in the Lubbock Chamber of Commerce, one of only 1% of chambers nationwide holding a 5-Star Accreditation designation from the United States Chamber of Commerce. Because of your support, we are able to continue providing premier programs, products and services. Whether we’re advocating for you at the local, state or national levels, conducting world-class events like our Business Expo or Hub City BBQ Cook-off, or providing leadership opportunities through not only our leadership programs but our committees as well, we are proud to work for you each and every day. We work to uphold our mission through the dedication of our Board leadership and involvement, but they are only one group out of hundreds of volunteers who keep our organization focused on moving forward. We thank you again for your membership and look forward to continuing to serve you and your business throughout 2011 and beyond. Sincerely,

Eddie McBride Strengthening, promoting and serving our member businesses since 1913


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Notable and Newsworthy

Board

of

Directors

Joe Rapier, Parkhill, Smith & Cooper, Inc. – Chairman Irasema Velasquez, Velasquez Insurance & Worksite Benefits – Chairwoman-Elect Randy Jordan, Citizens Bank – Past Chairman Brandon Mulkey, Chick-fil-A at South Plains Crossing – Treasurer Darrin Camp, Border Management Corp. – Vice Chairman, Business Development Mark Stiff, Bates-Wells, Inc. – Vice Chairman, Communications Rudy Rosales, Montelongo’s Mexican Restaurant – Vice Chairman, Hispanic Business Division Carlos Morales, Caprock Home Health Services, Inc. – Vice Chairman, Leadership Tim Collins, Collins Tile, LLP – Vice Chairman, Legislative Affairs Stephanie Massengale, Advanced Graphix - Vice Chairwoman, Membership Juanita Mendoza, Wells Fargo – Hispanic Business Division Representative Martin Aguirre, Workforce Solutions South Plains Steve Beasley, Lubbock Avalanche-Journal Rick Boyd, First United Bank John D. Brock, NorthStar Surgical Center Mike Cunningham, Howard, Cunningham, Houchin & Turner, LLP Jeff Dane, UMC Health System John Frullo, Midtown Printing & Graphics Karen Garza, Lubbock ISD Gary Gregory, Atmos Energy Sandy Henry, Science Spectrum

Grace Hernandez, TTU Office of the President Monica Hightower, Cornerstone Group, Inc. Peter Hur, RFS Financial Services Clayton Isom, TAO Development Group Dan Jackson, KCBD TV-NewsChannel 11 Jay Jacobus, Scarborough Specialties, Inc. Marc McDougal, McDougal Companies Brad Moran, Ramar Communications, Inc. Joe Phea, African American Chamber of Commerce-Lubbock Norval Pollard, City Bank Shirley Schleuse, Lamar Outdoor Advertising

David Seim, PlainsCapital Bank Kelvin Sharp, South Plains College Frank Silvas, AFLAC - Laquita Carthel Regional Sales John Steinmetz, Vista Bank Noe Valles, Glasheen, Valles & Inderman, LLP Gabriel Vitela, National Teachers Associates Life Insurance Company John Wilson, Citibus Gary Zheng, Lubbock Power and Light

Staff Eddie McBride, President & CEO Sheri Nugent, Vice President-Administration Robin Raney, Vice President-Business Development Mary Jane Buerkle, Vice President-Communications Jorge Quirino, Vice President-Hispanic Business Division Phyllis Jones, Vice President-Leadership

Norma Ritz Johnson, Vice President-Legislative Affairs Colleen Evans, Membership Director Amy Marquez, Administrative Assistant Norma Gomez Bulls, Customer Service Representative Rae Buchanan, Britnee Davis, Matt McPherson, Interns

Strengthening, promoting and serving our member businesses since 1913


Notable and Newsworthy

Honoring Our Finest Ambassador of the Year – Danny Soliz, Workforce Solutions Volunteer of the Year – Lynn Simmons, South Plains Electric Cooperative, Inc. Business Person of the Year – Dan Pope, Benchmark Business Solutions Business of the Year – Suddenlink West Texas Hispanic Business of the Year – Magic 93.7/Telemundo Lubbock (Ramar Communications) Parental Partner Award, 2009-2010 School Year – Alma Rodriguez, Frenship ISD Terra Vista Middle School

Businesses of the

Month

January - Lubbock Scottish Rite Center February - American Turbine Pump Co. March - Ferguson Enterprises April - Lubbock Regional MHMR May - Carino’s Italian June - Little Guys Movers July - Wells Fargo August - Suddenlink West Texas September - X8 Environmental October - Reese Technology Center November - Honeychild Catering December - South Plains Mall

Water-Smart Business Awards Irrigation Dynamics Mass Mutual Southwest Financial Group & Job and Jewell Ginter-Fitz Grace Clinic

Strengthening, promoting and serving our member businesses since 1913

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Golf Classic Winners Morning Flight 1st Michael Calvillo Bail Bonds (Michael Calvillo, Jennifer Calvillo, Mikel Martinson, Josh White) 2nd South Plains Electric Cooperative (Randy McGee, Mike Zaccardo, Randal Bailey, Dale Ancell) 3rd UMC Physician Network Services (Mark Soriano, Bruce Allaire, Kraig Lancaster, Paul Acreman) Longest Drive (Course and Virtual) – Mikel Martinson Closest to the Pin – Rusty Riley

Afternoon Flight 1st 2nd 3rd

Xcel Energy (Steve Deaton, Danny Gonzales, Rice Horkey, Scott Bailey) Citizens Bank (Andrew Curtis, Joey Cooper, Jay Kemper, Mark Keator) Keller Williams Realty – Frank Morrison (Frank Morrison, Doug Duncan, Anthony Capwell, Mark Dyer)

Longest Drive (Course) – Brandon Patschke Longest Drive (Virtual) – John Altman Closest to the Pin – Kenny McKay Women’s Longest Drive (Virtual) – Kay Colley

Business Expo Awards

Best of Show Lubbock Memorial Civic Center

Best First-Time Exhibitor Lubbock Moonlight Musicals

Best Giveaway Bates-Wells Promotional Products

Best Staff Domino’s Pizza

Best Use of Technology Benchmark Business Solutions

Most Fun Action Printing

Strengthening, promoting and serving our member businesses since 1913


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Notable and Newsworthy

Hub City BBQ Cook-Off Winners Brisket Professional

1. Ellis County BBQ 2. Acme Electric Co. 3. Alderson Enterprises

Corporate

1. Atmos Energy – Team 1 (Supervisors) 2. Legacy Ranch/Painted Prairie Ranch 3. Bates-Wells Promotional Products

Amateur/Student

1. Raider Red Meats 2. Parkhill, Smith & Cooper 3. Rix Funeral Directors

Ribs Professional

Other (any meat other than brisket, ribs or fajitas) Professional 1. Custom Homes by Robert Wood 2. First United Bank 3. David Rogers Homes

Corporate 1. Gene Messer Hyundai-Kia 2. Rush Realtors 3. ADC Group Inc.

Amateur/Student

presented by

1. Raider Red Meats 2. Overhead Door Co. of Lubbock 3. Simmons Pump

1. Ellis County BBQ 2. Westech Electric 3. Montelongo’s Mexican Restaurant

Corporate

1. Sutherland’s 2. Plains Cotton Cooperative Association 3. FirstBank & Trust/PrimeWest Mortgage

Amateur/Student

1. Republic National Distributing Co. 2. Texas Homeland Security & Sound 3. Charlie King – Texas Tech Student

Fajitas Professional

1. Alderson Enterprises 2. Westech Electric 3. Standard Sales

Corporate

1. PlainsCapital Bank 2. Coca-Cola Enterprises 3. American Cotton Growers

Amateur/Student

1. Overhead Door Co. of Lubbock 2. Texas Homeland Security & Sounds 3. Simmons Pump

Best Decorated Booth - Atmos Energy

Strengthening, promoting and serving our member businesses since 1913


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Notable and Newsworthy

Awards

and

United States Chamber of Commerce •Vice President-Legislative Affairs Norma Ritz Johnson served on the U.S. Chamber Committee on Energy & Environment •Chamber President Eddie McBride served on the U.S. Chamber Western Hemisphere Trade Task Force •Vice President-Legislative Affairs Norma Ritz Johnson Presented “Political Fundraising: Finding the $” at U.S. Chamber Government Affairs Conference

American Chamber of Commerce Executives •Membership Director Colleen Evans placed 4th in Total New Sales in ACCE Membership Development Division “Circle of Champions” National Sales Contest •Vice President-Legislative Affairs Norma Ritz Johnson led a breakout session on Best Practices for Chambers in Addressing Federal Issues at ACCE Annual Conference, chaired the ACCE Government Relations Division and served on the Convention 2010 Success Committee •Vice President-Communications Mary Jane Buerkle participated in an ACCE-led trip to China to promote tourism and business opportunities

Accomplishments Texas Chamber of Commerce Executives •President and CEO Eddie McBride served as a Vice Chairman on the Board of Directors for TCCE •Received three TCCE Program of the Year awards (won every category entered) •Community Development – WaterSmart Business Award •Governmental Affairs – Vote Record Scorecard •Small Business – Business Mercado •Received 1st Place in TCCE Media Contest in the Marketing Campaigns category for the 2010 Business Expo Marketing Campaign •Vice President-Communications Mary Jane Buerkle presented a breakout session at the annual TCCE state conference titled “What Is All This Social Media, and Where Do I Find the Time?” •Vice President-Legislative Affairs Norma Ritz Johnson authored an article published in the TCCE November Newsletter: “Coming Soon to a City Council Dais Near You: Monitoring ‘Contagious Issues’ that Could End Up in Your Community Before Long.” •Celebrated Texas Chamber of Commerce Week in October with several topics including Leadership Lubbock, Early Voting, Business After Hours and a Business Seminar

Professional Development •Three staff members received IOM professional designations at U.S. Chamber’s Institute for Organizational Management •Eight staff members attended U.S. Chamber’s Institute for Organizational Management •Three staff members attended the ACCE Conference in Milwaukee, WI •Three staff members attended the TCCE Conference in Nacogdoches •Three staff members attended the U.S. Chamber’s Governmental Affairs Conference in Dallas •Two staff members attended the Texas Association of Business Legislative Affairs Conference in Austin •Three staff members attended the TAB Partners Conference in Austin •One staff member attended the ACCE Circle of Champions Sales Conference in Nashville, TN •Three staff members attended the Center for Chamber of Commerce Excellence Conference in Dallas (President and CEO Eddie McBride taught a course) •Staff member attended the Adobe Creative Suite Users Conference, Lubbock •Two staff members attended the “Women in Leadership” Conference, Lubbock

Strengthening, promoting and serving our member businesses since 1913


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Notable and Newsworthy

Awards

and

Accomplishments

Business Development Business Development Committee •Conducted the following Business Seminars: -“A Passion for Service” with Bill Drury -“Selling Ordinary Companies for Outrageous Prices” with author Kevin Short -“Social Media: What Is It and Why Do We Care?” , presented by The Price Group -“Employment Symposium: A Project of the Lubbock Chamber of Commerce and the Lubbock Chapter of the Society for Human Resource Management” -“The Attitude of the Employee is Contagious to the Customer” with David Aaker •Partnered with Texas Tech University Career Services, Lubbock Economic Development Alliance, Young Professionals of Lubbock, and the Tech Student Government Association with the Fall and Spring Tech Career Connections events hosted by TTU Career Services •Partnering with Leadership Lubbock on the development of a “Chamber (Small Business) University” seminar program •Developing criteria for “The Lubbock Innovator’s Award” to highlight superior workplace initiatives, innovation in technology, and unique contributions to the marketplace in collaboration with LEDA, SBDC, the Rawls College of Business and Workforce Solutions •Hosted a TTU Football Kick-Off Breakfast featuring Coach Tommy Tuberville

Membership Hub City BBQ Cook-off •9th Annual Hub City BBQ had a record 86 teams participating, up from 78 teams in 2009 •Relocated to the spacious Wells Fargo Center west parking lot with favorable results •Enjoyed by approximately 6,000 attendees •Featured West Texas music from the “Kinky Wizards” and “Mariachi Amistad” •Increased sponsorship support, with Suddenlink West Texas as the Presenting Sponsor

Business Expo •Theme: “Moving Your Business in the Bright Direction” •204 companies represented in 229 booths, an increase over the 2009 Expo •Provided valuable networking opportunities with approximately 7,000 attendees •Increased sponsorship support, with Covenant Health System as the Presenting Sponsor •Successfully introduced “Restaurant Row” to the Expo •Already 65% sold for 2011 Expo

•More than 200 New Memberships •155 Ambassadors •Monthly Luncheons averaged 50 in attendance •More than 120 Ribbon Cuttings/Ground Breakings with an average of 25 Ambassadors at each •Ambassadors assisted Visit Lubbock with 26 Red Raider Orientation sessions •“Chamber 101” New Member Breakfast was held three times with an average attendance of 30 •17 Business After Hours held with an average attendance of more than 100

Legislative Affairs •DC Fly-In: 40 Participants •Hosted first Candidate School: 16 participants •452 Advocacy Messages Sent to Congress by Members at LubbockBusinessVotes. com in past 12 months •Legislative Affairs Committee: 20 Active Participants •Transportation Committee: 15 Active Participants

Employer Health Care Plan •Invited to White House as part of a delegation representing chambers of commerce with successful, significant health plans •Had very successful entry into 5th year of Employer Health Plan and launched vision and dental benefits

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Notable and Newsworthy

Awards

and

Communications •More than 44,000 unique visitors visited www.lubbockchamber.com •Launched new website devoted to agriculture – www.lubbockag.com •Redesigned cover of the Lubbock Business Network Monthly Newsletter •Completed Lubbock Chamber of Commerce Business Directory and Resource Guide; more than 8,000 distributed •Maintained Facebook and Twitter accounts •Created “news conference” area in new Chamber offices

Accomplishments Hispanic Business Division

Leadership Leadership Lubbock •42 Class Participants •10 Committee Members •Traveled to Austin for State Government Days in January •Class Project – Bridge 2 Success; Business/Life Skills & Career Awareness; Eight-week series that wrapped up with a Career Night •Distinguished Alumni – Dr. Michael Shonrock

Focus Lubbock

Ag Committee •Averaged 20 attendees per meeting •Hosted breakfast in conjunction with the Southwest Farm & Ranch Classic in February with almost 150 attending; Texas Agriculture Commissioner Todd Staples was keynote speaker •Hosted annual Harvest Breakfast in October with attendance of 180; former House Agriculture Committee Chairperson Larry Combest was speaker •Sponsored Peanut Butter Drive in November with the Texas Peanut Producers Board for the South Plains Food Bank

Ag in the Bag •More than 1,300 students and teachers participating over 3-day period •Tremendous sponsorship support

Ag in the Classroom •Partnered with Texas Farm Bureau •Excellent attendance – 45 teachers

Water Conservation Council •Maintained SmartScape demonstration project at Ramar Communications •Four Water-Smart Business award winners •Hosted Texas Rainwater Harvesting specialist Billy Kniffen in April; 25 in attendance •Worked with home builders to encourage the use of Texas SmartScape plants in 2010 Parade of Homes •Participated in SmartScape Garden Tour in July 2010

•21 Class Participants from Texas Tech University, Texas Tech University Health Sciences Center, Lubbock Christian University, and South Plains College •10 committee members •Traveled to Austin for State Government Days in January

New Century Leadership •45 Class Participants from 12 area high schools •10 Committee Members •Kicked off with two-day retreat in Capitan, NM

Community Prayer Lunch •13 Committee Members •More than 550 in attendance •Speaker - Dr. John Coors, CoorsTex and Circle of Light Ministry

•Hosted Cinco de Mayo Luncheon in May with 330 attendees •Hosted Fiestas Luncheon in September with 300 attendees •SBA Community Loan Event in January with 50 attendees •Launched “Junior Ambassador” program with Lubbock High School

Café y Pan Dulce (average 35 attendees each) •January – Essential Home Health •April – Caprock Home Health •July – Whittenburg Allstate Insurance •November – First Bank & Trust

Seminars •Exit Strategy Seminar in April with 10 attendees •Chick-fil-A Leadercast in May with 80 attendees

Business Mercado (October) •2nd Annual •43 booths •1,000 attendees (30% increase over 2009) •Micro-seminars •Taste of Mexico

Chamber Golf Classic •Held at Hillcrest Country Club •Strong volunteer participation •64 Teams

Chamber Staff Gives Back to the Community •Rotary Club •Junior League of Lubbock •First Christian Church •First Baptist Church – Petersburg •First Presbyterian Church •Coronado High School PTA •P-20/Closing The Gaps Board •South Plains Food Bank •Children’s Advocacy Center •Lubbock Area United Way

•Lubbock ISD Partners in Education •Leadership Texas 2010-2011 •Young Professionals of Greater Lubbock •Lubbock Advertising Federation •Covenant Health System Community Benefit Committee •UMC Health System Women’s Health Steering Committee •Leadership Advisory Board and Agriculture Committee, Texas AgriLife Extension-Lubbock County •National Cowboy Symposium and Celebration •Agricultural Education and Communications Alumni Association, Texas Tech

Strengthening, promoting and serving our member businesses since 1913


Notable and Newsworthy

Budget

Projected for the year ending December 31, 2010

Chamber

on the

Move

In May 2010, the Lubbock Chamber of Commerce relocated offices to the east wing of the first floor of the Wells Fargo Center, located at 1500 Broadway. Chairman Joe Rapier noted that the move allows the Chamber to maintain their presence in downtown Lubbock while providing a more professional work environment for staff and volunteers, more customer parking and better direct support to members. The move put the Chamber back in the same building as the Lubbock Economic Development Alliance, Visit Lubbock and the Lubbock Sports Authority to maximize support for Lubbock’s growth and development. A volunteer task force, led by former chairman Steve Verett, worked for months to plan the relocation effort. The Chamber held a reception in July to celebrate the move.

Strengthening, promoting and serving our member businesses since 1913

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Thank You

for your role in making us “Notable and Newsworthy” in 2010!

®

1500 Broadway, Suite 101 Lubbock, TX 79401 (806) 761-7000 info@lubbockbiz.org www.lubbockchamber.com The 2010 Annual Report is sponsored by the


2010 Lubbock Chamber of Commerce Annual Report