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eServices are increasingly prevailing for transitioning to Digital Government

Improving access to eGovernment solutions and strengthening core platforms

Malta has once again topped in all fronts of

Further to the simplification of the eID, the

the European Commission - eGovernment

trusted authentication mechanism to access

Benchmark Report for 2018, obtaining

Government eServices, we focused to enhance

most marks in all four priority areas, i.e.

the solution to transpose the requirements of

User centricity, Transparency, Cross-border

the EIDAS Regulation No 910/2014. We are

mobility and technological key elements for

now proud that Malta has been one of only

online-services.

four Member States who had successfully managed to meet the regulatory deadline

This is by no coincidence, MITA continuously

for the recognition of other Member States'

supports the public administration to improve

eID schemes.

current eServices and looks further to widen the eServices portfolio offerings. This year

We have also enhanced the government

alone, we have published 33 additional

payment gateway to introduce another

new mService (published through Maltapps)

layer of security by implementing the 3D

including 13 mobile apps and 20 responsive

Secure authentication. This measure further

websites, widening the scope of the service

protects online payments against electronic

offerings. Some of these services incorporate

payments fraud.

mTransactions, offering the support of payment functionality and the processing of personalised information through the use of a login and password via eID. We are supporting Government’s commitment to achieve higher online services integration, offering end-to-end service provisioning that

National Cyber Security Awareness and Educational Campaign

address more citizens and the business life events. Throughout this process we are

MITA, under the direction of the National

leveraging technology to automate supporting

Cyber Security Strategy Steering Committee,

processes to reduce service delivery cycles.

is leading the National Cyber Security

Typical cases include the Business 1st solution

Awareness and Educational Campaign, which

and the Customs Electron System portal.

was launched in October. This is a two-year

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Profile for Malta Information Technology Agency - MITA

MITA Annual Report 2019  

The mission of the Malta Information Technology Agency is: We will formulate and implement digital policies, infrastructures and solutions t...

MITA Annual Report 2019  

The mission of the Malta Information Technology Agency is: We will formulate and implement digital policies, infrastructures and solutions t...

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