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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

Manoj Baheti, Founder & CEO

YASH Technologies: Driving Innovation and Business Transformation through Mobile Solutions

www.mirrorreview.com / Feb-Mar. 2018 Issue

Bala Navuluri, COO


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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

Editor’s Letter

In this digital world, your business goal and technology are inseparable. It has become utmost important to focus on defining, optimizing and aligning the business strategy with the IT initiatives. And today, in the core of all the technology is mobility that has changed the scenario of the way employees work. In a way, while driving innovation, mobility is changing the way companies do business. To achieve organizational objectives, businesses need a reliable enterprise partner, that will help them achieve those objectives. Mirror Review is coming up with such wonderful mobility solution providers that are delivering end-to-end enterprise mobility solutions across industry verticals, in a special issue of The 10 Best Enterprise Mobility Companies to Create a Mark in 2018. On the cover of this special issue, we have YASH Technologies, a global IT service provider with footprints across six continents. It serves customers operating across various industry verticals such as manufacturing, banking, life sciences and healthcare. YASH is a SEI CMMI (Level 5) organization with a talented workforce of 4500+, and has been recognized as India's best companies to work for three times in a row. The multi-national corporation combines operational excellence, strong governance and a highly flexible customer centric engagement approach, therewith YASH today is acknowledged as a partner of choice for leading “Fortune 500” corporations globally. Also, in this issue, we have AIS Technolabs, one of the fastest growing IT companies of India, providing comprehensive IT solutions including web designing, digital marketing, and software development for both PCs and mobiles. Bixlabs, a mobile and web development company and develops software for startups and forward-thinking companies, taking on each project with passion and commitment. CallApp, a mobile platform that combines data from over 70 different information sources, including social networks and communication apps into an easy-to-use App that enriches the communication experience. And Catapult, an innovator of modern digital solutions. You can also read the success stories of, Chop Dawg which helps its clients to transform their vision into a fully actualized mobile apps, web apps, and software by leveraging its decade of expertise. Cumulations Technologies, a full-cycle mobile application development company offering comprehensive solutions in the Healthcare, IoT, and Multimedia that empower you to stand apart. Hidden Brains with an objective to deliver robust, scalable, viable and quality solutions while adhering to strict deadlines. And Mobisoft Infotech that offers end-to-end custom enterprise mobility solutions for business-to-consumer (B2C), business-to-business (B2B) and business-to-enterprise (B2E) segments. With a belief that these mobility solution providers will change the face of mobility industry, we have unveiled their success stories.

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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

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CONTENTS 22

Sunny Chawla & Hermit Chawla AIS Technolabs

24 Alfredo Levy Bixlabs

26 Amit On CallApp

30 David Fuess CATAPULT SYSTEMS

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32 Joshua H. Davidson, ChopDawg.com

34 Madhu V Swamy

Cumulations Technologies

40 Vishal Chhawchharia HIDDEN BRAINS

42 Shailendra Sinhasane

Mobisoft Infotech

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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

The 10 Best Enterprise

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Mobility Companies to Create a Mark in 2018

Manoj Baheti, Founder & CEO

YASH Technologies: Driving Innovation and Business Transformation through Mobile Solutions

www.mirrorreview.com / Feb-Mar. 2018 Issue

Bala Navuluri, COO

COVER STORY YASH YASH TECHNOLOGIES TECHNOLOGIES

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9 Trends to boost CRM

37 Predictive Merchandising: The Latest to Boost Businesses & Ventures

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From Editor’s Desk

9 Trends to boost CRM

Going Digitally

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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

Internet of Things service – Service to the customer is the prominent factor that influences and balances the growth of an evolving business. The product and services provided by the company satisfy the customer is directly proportional to the influencing of customers, which leads to the successful business plan. The most difficult part of the sales team in the business is to focus on retention of the old customers, as it is more difficult than gaining a new customer. Customer satisfaction plays a vital factor as most of the customers are tech-savvy and directly involved on social networking sites, as it impacts social listening influencing reviews on product and services to accelerate customer lifetime value and minimize customer concerns. IOT equipment data integrated with the CRM mobile solution available on Windows, iOS, and Android mobile platform will be indispensable for the overall customer complaint resolution for your business. IoT helps the customer order or put feedback in a better way. Giving feedback in a social or company websites work as an influencer. Chatbots or AI – Customer service is rapidly changing. Over some decades, customer contact centres have become quite innovative; digital communication channel has helped them to communicate with their customers in a better way. According to the report, phone calls still create about 68 percent of all incoming support requests and another 32 present comes from the various digital channels such as live chats, SMS, email, and social media. From the last few years, the

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percentage of requests coming from the digital source is increasing day-by-day. Chatbots are the great solution for this generation that prefers text messaging to traditional means of communication. Chatbots are already being used in the different industries such as tourism, ecommerce, healthcare, and banking. Nowadays Chatbots customer service is making the company easy to analyse the market. Social selling – Customers buying decisions are being influenced by the information given on the Internet and increasingly on social media. Salespeople can sell more by taking the advantage of the social media. People spend most of the time on the social media websites so there is every chance to spread the information in a while to the global market if the company have the social presence. A Company should spend few minutes per day on social networking website to keep the conversations going and grow the network.


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3 2 4 3 5 4 6 5 7

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to Create a Mark in 2018

Company Name

Company Info

AIS Technolabs Hermit Chawla and Sunny Chawla, CO-Founders

AIS Technolabs is one of the fastest growing IT companies of India, providing comprehensive IT solutions including web designing, digital marketing, and software development for both PCs and mobiles. www.aistechnolabs.com

Bixlabs Approyo Alfredo Levy, CEO Christopher Carter, CEO

Bixlabs is a mobile and web development company and develops Approyo is a leading global SAP technology solution software for startups and forward-thinking companies, taking on provider. www.approyo.com each project with passion and commitment.

Company Name

Company Info

www.bixlabs.com

CallApp is a mobile platform that scalable combinesbackup data from 70 Bacula Systems provides its highly and over recovery different information sources, including social networks and CallApp software for medium and large organizations with from a few tens, to Bacula communication apps into easy-to-use App machines. that enriches the Amit On,Systems FounderFrank & CEO tens of thousands of an servers and virtual Barker, CEO communication experience. www.callapp.com www.baculasystems.com Catapult Systems David Fuess, CEO Bowdark James Wood, Principal Consultan ChopDawg.com Joshua H. Davidson, Founder & CEO Deepsingularity Dr. Ganapathi Pulipaka, Cumulations CEO Technologies Madhu V Swamy, Co-Founder & Director GSP Josep Anton Ballesteros, Director HIDDEN BRAINS Vishal Chhawchharia, Founder, MD, CEO

6 8

Natuvion GmbHPatric Dahse (PhD),Infotech Thomas Mobisoft Bornemann, and Holger Shailendra Sinhasane, Strotmann, CEOs CEO

9 7

Majestyk Techwave Rajasekhar Sean O’Shea, Co-Founder Gummadapu, Cofounder & CEO

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The 10 Best Enterprise

Mobility Companies

YASH Technologies Manoj Baheti, Founder

Catapult is an innovator of modern digital solutions. www.catapultsystems.com

Bowdark Consulting creates innovative software solutions that solve real-world problems for businesses of all sizes. Chop Dawg helps its clients to transform their vision into a fully www.bowdark.com actualized mobile apps, web apps, and software by leveraging its decade of expertise.www.chopdawg.com DeepSingularity LLC is a premier SAP and Artificial Intelligence consulting firm. Cumulations Technologies is a full-cycle mobile application www.dwu.com.br development company offering comprehensive solutions in the Healthcare, IoT, and Multimedia that empower you to stand apart. www.cumula ons. om

GSP is a Gold Partner of SAP and creator of IT applications based on theof SAP Business One platform. The objective Hidden Brains is to deliverwww.gsp.es robust, scalable, viable and quality solutions while adhering to strict deadlines. www.hiddenbrains.com

Natuvion Americas Inc, is anend-to-end SAP Goldcustom Partnerenterprise consultingmobility company Mobisoft Infotech offers that focuses on strategic IT security, data protection, and privacy solutions for business-to-consumer (B2C), business-to-business management. www.natuvion.com (B2B) and business-to-enterprise (B2E) segments.www.mobiso i fotech.com Majestyk is a New York-based innovation lab that builds technologies empower companies and industries looking ahead. Techwave is to a leading global IT services and solutions company www.majestykapps.com revolutionizing digital transformations. www.techwave.net YASH Technologies is a global IT service provider with footprints across six continents. It serves customers operating across various industry verticals such as manufacturing, banking, life sciences and healthcare.www.yash.com


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ASH Technologies

Driving Innovation and Business Transformation through Mobile Solutions


M

Bala Navuluri COO

Manoj Baheti Founder & CEO

The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018


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obility has become ubiquitous and is found in almost every aspect of our lives. This rapid evolution in the mobility industry is triggered by new and innovative “use cases” that are being conceptualized every day. Considering the swiftly evolving business world, all the enterprises irrespective of their markets, are striving to leverage the opportunities provided by digitalization and mobile technologies. Furthermore, Worldwide and U.S. Enterprise Mobility Network Consulting and Integration Services Forecast Report, 2016–2020 by IDC, states that Mobility continues to trend upward in terms of activity and growth. The pace of enterprise mobility is expected to accelerate as IT becomes increasingly consumerized and enterprise workers require access to corporate data, anytime and anywhere. To cope with this escalating demand for flexibility, networks will need to be optimized for mobile and cloudnative applications, which will include addressing concerns surrounding security, latency, manageability, and scalability.

recognized as India’s best companies to work for three times in a row. The multi-national corporation combines operational excellence, strong governance and a highly flexible customer centric engagement approach, therewith YASH today is acknowledged as a partner of choice for leading “Fortune 500” corporations globally. The company has expertise in providing a wide range of IT services to its clients. Pertinent to mobility services, YASH offers on-demand app development services across E-Commerce & MCommerce Apps, Wearable apps, M-wallet apps, Bitcoin apps, Blockchain apps, MVP apps, and Internet of Things apps. YASH has delivered turnkey iOS and Android mobile solutions in diverse B2B domains including plant maintenance, project management, citizen applications, purchasing and vendor management, cannabis-alcohol delivery, healthcare & telemedicine and a host of B2C areas including taxi booking, online food ordering, grocery delivery, fitness, beauty, courier, to name a few. Manoj Baheti, Founder of YASH

The report further predicts that consulting-led services will play a significant role in overall engagements and adoption for linking requirements to successful business outcomes. Owing to these factors, numerous strategic partners in enterprise mobility space have evolved. YASH Technologies has emerged as a leading enterprise mobility solutions provider globally. YASH’s comprehensive mobility portfolio combines the company's software and services expertise including advisory and architecture consulting, process re-engineering, mobility enablement provisioning systems and solutions for enterprise mobile management. The renowned technology enabler helps its clients select and deploy mobility solutions from leading providers. About the Company YASH Technologies is a global IT service provider with footprints across six continents. It serves customers operating across various industry verticals such as manufacturing, banking, life sciences and healthcare. The company’s transformational portfolio of services and solutions address complex business and IT challenges that global organizations are confronting as they move to become a digital business. YASH is a SEI CMMI (Level 5) organization with a talented workforce of 4500+, and has been

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YASH Technologies has emerged as one of the leading independent global Information Technology Consulting and Outsourcing organization today. The company is expected to further climb the ladder of the success owing to its ability to stay ahead in the technology curve. Manoj Baheti founded YASH in 1996. Since the inception, Manoj has driven the company towards excellence and is responsible for providing strategic direction for the organization to achieve industry-leading growth. A true technologist at heart, Manoj tracks emerging technologies and ensures that YASH is well prepared to leverage the same for the best benefits of the customers. Manoj’s infectious passion for technology coupled with equal focus on employees and customers have been the cornerstones for YASH’s growth over the last two decades. Referring to their dominance in the mobile domain, Manoj asserts, “Our definition of success is to be in line with the efforts of the entire “mobility movement” and play a vital role in helping our clients realize the maximum value from their mobility initiatives.” Staying Ahead of the Competition As aforementioned, the market for mobile solutions and services has been expanding aggressively over last few years and expected to grow further in the


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Bala Navuluri, COO

The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

"Our entire management of mobility development and deployment life cycle ensures that we live up to our goal of delivering well architected, robust, and scalable solution to our customers. Our proactive approach leverage of industry leading frameworks, 24x7 support and ensuring 100% transparency across all stages of development, help us achieve high levels of client satisfaction," shares Bala Navuluri, COO, YASH Technologies.

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Our definition of success is to be in line with the efforts of the entire “mobility movement” and play a vital role in helping our clients realize the maximum value from their mobility initiatives.

upcoming years. YASH Technologies has some unique differentiators. For instance, the company has strong expertise across many vertical domains including discrete and process manufacturing, retail, life sciences and consumer goods. Harnessing the expertise of the best minds in the field, the highly regarded YASH Global Mobility Centre of Excellence(COE) accelerates mobility initiatives of clients with frameworks, solution accelerators and templates. The team follows scrum methodology that helps them to deliver top-notch products within the proposed timelines. Additionally, the combination of cutting-edge technologies, architecture consulting, coupled with the unique service models helps the team at YASH to produce better results ensuring client satisfaction. “Customers for Life” Approach One more notable reason that makes YASH Technologies one of the best technology partners for its client, is the efforts taken for client satisfaction. Its customer engagement philosophy is centred around the principle of “Getting It Right First Time”. It has a goal of ensuring that every customer gets the attention and confidence to be a YASH “Customer for Life”. This has helped Manoj and his team in building solid relationship with their clients. “Our entire management of mobility development and deployment life cycle ensures that we live up to our goal of delivering well architected, robust, and scalable solution to our customers. Our proactive

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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

approach leverage of industry leading frameworks, 24x7 support and ensuring 100% transparency across all stages of development, help us achieve high levels of client satisfaction,” shares Bala Navuluri, COO, YASH Technologies. Magnifying the Dominance in the Mobility Space Backed by rich engineering heritage, YASH’ wide array of solutions and services aims at meeting any enterprise mobility need of the company’s global clients. YASH is experiencing robust growth momentum across geographies and leading Fortune 500 organizations are turning to them to accelerate their digital transformation journey. They are looking at fuelling this momentum and play an intrinsic role in empowering their customers with world class solutions and services that help them drive better business outcomes. In addition, its adherence on leading-edge technologies, on-time product delivery, fastest turnaround time, and enhanced client satisfaction tops the chart to make YASH Technologies a successful service provider.

Manoj Baheti, Founder & CEO


AIS Technolabs: Delivering Excellent Enterprise Mobility, Web & IT Solutions

Sunny Chawla Founder

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Hermit Chawla Founder


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The 10 Best Enterprise

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It is the motto of the company to work for their clients and enhance their trade success by means of their services.

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Bixlabs: Developing Advanced Mobile and Web Applications

Alfredo Levy CEO

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The 10 Best Enterprise

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We are very passionate about our work and are committed to continue learning, growing and improving what we do.

�

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CallApp: The Most Comprehensive Caller ID App

Amit On, Founder & CEO

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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

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When we take a step back and look at the bigger picture, we see ourselves as just getting started. The amount of innovation, we are preparing to be released in the next upcoming quarters is going to be industry changing

�

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Systems: Driving Digital Transformation

David Fuess CEO

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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

We imagine, build and sustain ITenabled business solutions that people love to use.

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ChopDawg.com: Transforming App Ideas Into Reality

Joshua H. Davidson, CEO & Founder

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The 10 Best Enterprise

Mobility Companies to Create a Mark in 2018

Think Of Us Not As Your Agency, But As Your Technical Partner + Team

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Cumulations Technologies: Transforming Your Business Ideas Into A Successful Products and Solutions

Madhu V Swamy, Co-Founder & Director

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The 10 Best Enterprise

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We want to cocreate with our customers turning their business ideas into successful products and solutions adding value to their business

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From Editor’s Desk

Predictive Merchandising: The Latest

to

Boost Businesses & Ventures

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he technology revolution has spared no one. Right from healthcare to education and retail to telecommunications, every market sector has undergone major changes. Predictive analytical tools have replaced the traditional ways of executing and operating business. An offspring of digitization, predictive analytics, is a tool that grasps and scrutinizes an array of online generated consumer data through one's browsing habits, purchase preferences, timings, social media platforms, etc. This generated data is then used to design a custom marketing experience for users, thereby multiplying consumer base, establishing brand name and strengthening store economy. This adoption of e-merchandising was initially conducted by large manufacturers and retailers who possessed the financial resources to invest in modern day e-tools for gathering, analyzing and predicting customer purchasing behaviors. However, user friendly nature and rapid accessibility of the internet has enabled retail beginners and start-up companies to merchandise their own products using Cloud technology. Predictive analytics tool has, in short, allowed the businesses to make smart, updated and wise decisions. This tool involves diverse methods such as data mining, statistics, modelling and machine learning, that assist in analyzing and predicting previously stored and currently generated data about future happenings. Where does Predictive Merchandising Begin? The search bar is one of the most significant e-tool that pilots and governs the digital experience. E-commerce giants as well as local dealers are pouring vast amount of financial resources on the digital platforms where they can meet their potential customers and understand their preferences for shopping. Almost every industrial sector is making changes in its e- marketing strategies by employing highly skilled and efficient web developers and SEOs who can provide an upper hand in terms of market knowledge over its competitors. Whenever a user goes online to hunt for an item, the search engines start matching the data available throughout the world wide web and then ranks it according to the best fit. The information scale in terms of accuracy, relevancy and high speed results, influences a customer’s reaction, preferences and conversion rates. Merchants and retailers are now acknowledging and accepting the advancements in technology concerning e-shopping. Technologies like Artificial Intelligence, Big Data and Cloud Computing allow the manufacturers to locate, track and provide hasselfree home deliveries to their customers. The mode of payment has also become easier, in terms of online transactions, cash on delivery and smartphone app based options. Bridging the Gap; Connecting the Dots One of the biggest loopholes in the retailer’s business is providing limited, one sided information to its team. This can hinder the growth and economy of the company. It is important to visualize the entire picture from every dimension, be it production, marketing or sales. The entire team should know the target user’s preferences so that

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they can work on their respective sections, to engage, focus and attract the customer through unique designs, special offers and cost effective purchase. This enhanced outlook will provide and enhance the customer’s online and in-store shopping experience as well as create a loyalty towards the brand. Advantages of Predictive Merchandising Ÿ

Target Audience: Offering the right goods to the right people is the key to market a product. From a buyer’s point of view, the offers and brands should make a personal difference. Retailers have observed elevated conversion rates when the correct audience is targeted with their preferred items. In future, these benefited customers are likely to become the valued assets of the brand.

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E-Marketing: Millions of dollars are poured by manufacturers to market, advertise and showcase their products, that not only stand out from its competitors, but also are economically affordable. This task is performed by the use of predictive analyzed consumer generated data.

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Effective Sales: When a correct sales pitch is presented in front of the users, sales are bound to happen. Predictive analytics tool gives a comparative summary of the competitors so that the sales team can address the pros and cons towards the potential customers. This results in increased sales and building economy.

Ÿ

An edge over the competitors: A set of filtered, structured and analyzed data becomes a handy weapon for businesses to improvise their strategies and operations in today’s cut throat competitive race.

Other Offerings of Predictive Merchandising An extension of customer retention and high economy, predictive analytics also offer other advances as follows. Ÿ Precise forecast on capital investments Ÿ Management of stocks and purchases Ÿ Prognostic knowledge of threats and risks. Ÿ A complete picture of overall business decisions and strategies. Ÿ Future predictions on liable collaborations and report for potential growth. Not every change is harmful. Technological advancements are made by man, for the man. Today, using these leveraging e-tools, from a start-up company to big giants, everyone is growing. The world’s economy is prospering and flourishing. Underdeveloped nations are becoming developed, whereas developing ones are reaching the developed side. Predictive tools and technology is new, trendy and attractive; offering a sky full of advantages. Instead of remaining stationary, flexibility and adoption of technology is the new high.

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HIDDEN BRAINS: Unraveling the future possibilities

Vishal Chhawchharia Founder, Managing Director & CEO

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The 10 Best Enterprise

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Our VISION is to be a global leader in IT solutions and services with impetus on Innovation, Productivity, and implementation of ethical Business Strategies - with the ultimate aim of giving back to the society

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Mobisoft Infotech: Mobility Solutions

Shailendra Sinhasane CEO, Mobisoft

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We believe in integrating business and mobile technology to greater heights through innovation and sheer creativity.

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Mirror Review The 10 Best Enterprise Mobility Companies to Create a Mark in 2018  

Mirror Review Magazine highlights the achievements and unveils the stories of The 10 Best Enterprise Mobility Companies to Create a Mark in...

Mirror Review The 10 Best Enterprise Mobility Companies to Create a Mark in 2018  

Mirror Review Magazine highlights the achievements and unveils the stories of The 10 Best Enterprise Mobility Companies to Create a Mark in...

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