adopted by the International Labour Conference at its Ninety-eighth Session, Geneva, 19 June 2009 Recovering from the crisis: Reference to names of firms and commercial products and processes does not imply their endorsement by the International Labour Office, and any failure to mention a particular firm, commercial product or process is not a sign of disapproval. ISBN 978-92-2-120671-2 Visit our web site: www.ilo.org/publns. First published 2009 III IV V VI