Milton Keynes University Hospital
NHS Foundation Trust
up the check
The latest news from your hospital
Take me. Read me. Share me.
04 Apprenticeship scheme
05 Annual staff awards
12 Win a session at a sky-dive simulator
In this issue... A warm welcome 04
What better way to start the New Year than to welcome you to the second edition of our hospital newspaper? Since we launched The Checkup at the end of last year, we have had plenty of positive feedback about how good it looked and how informative people found it.
The introduction of Schwartz Rounds 04
In this digital age (and of course, you may be reading a digital copy of this right now) it is important that we provide our local community, visitors, staff and partner organisations with a traditional method of reading about what is happening at their hospital – a newspaper seems to fit that bill perfectly.
Annual Staff Awards
Medical Detection Dogs
Milton Keynes Hospital Charity
A quick cuppa with...
I have been delighted with the wide reach the paper has had and thank all of those in Milton Keynes who have helped us distribute it as far as we can. I hope that the awareness will continue to rise over future editions to create a closer link between ourselves at the hospital and our local community.
Meet the Editorial Team
In this edition we are taken on the journey of a young boy living with Dravet Syndrome, find out the winners of our annual staff awards and understand a little bit more about how dogs could have a big future to play in science over the coming years. I hope that you enjoy the read and of course, please do send in your feedback or any suggestions that you have for future editions.
• Role: Acting Head of Communications and Fundraising
• Role: Communications Officer
• Role: Communications Manager
• Contact: firstname.lastname@example.org
• Contact: email@example.com
• Contact: firstname.lastname@example.org
With kind regards, Professor Joe Harrison
• Background: Many years’ experience in journalism, copywriting, editing, press and public relations
Chief Executive of Milton Keynes University Hospital NHS Foundation Trust
• Fun fact: Once interviewed EastEnders’ Ian and Peter Beale in Albert Square for a feature about Father’s Day
Background: Recent Business Management graduate looking to progress in a career in marketing, design and communications
Fun fact: Stumbled upon a Rita Ora after-party on a night out and spent the rest of the night attempting to get noticed by her!
Background: A former sports journalist who joined the NHS to do something a bit more rewarding. He still misses all the free food in the press box
• Fun fact: Once appeared in a Cliff Richard music video. He won’t say which one!
The Check Up
Toby’s Story “At first we thought it was a one off. It was scary and it took us by surprise but he recovered pretty quickly,” says Tim. After that first trip to A & E, the couple returned home, expecting life to return to normal. Little did they know that seizure was to be the first of many and now the family’s life is dominated by round-the-clock care for their blond-haired two-year-old. In his short life, Toby has been rushed to Milton Keynes Hospital dozens of times, and the family have called the ambulance service over 100 times. Dravet Syndrome After extensive tests, Toby was referred to a neurologist in Oxford, where he was diagnosed with Dravet Syndrome, a severe life-limiting condition that causes seizures that last from seconds to hours, alongside other conditions such as learning disability, autism and ataxia. “Toby is two now, but his developmental age is around nine months,” says Tim, watching Toby play at his home in Olney. The family have had to adjust every aspect of their lives. There is oxygen in every room. Toby’s life is governed by monitors. There is a sound and video monitor in his cot, along with a breathing and seizure monitor that is so finely tuned that it can detect the slightest change of movement in Toby’s mattress which suggests a seizure is imminent. Toby was diagnosed at the age of seven months, making him one of the youngest people in the UK known to have Dravet Syndrome. Tim is grateful to the skills of our hospital consultant paediatrician Dr Abraham Oommen, one of the first doctors to suspect that all was not right. “Dr Oommen was amazing. Fortunately, we had videoed one of Toby’s seizures so we were able to show him just how his body reacted during a seizure. He sent us to a neurologist
When their perfect little blue-eyed boy was born in November 2013, first-time parents Tim and Kim O’Grady had no idea that their lives were about to be turned upside down. Everything was fine until Toby had a seizure at the age of eight weeks. but getting the diagnosis was still an enormous shock. We were completely numb, especially as we have no genetic tendency. For us, having a son with Dravet’s is just one of those things.” MK Hospital becomes Toby’s second home Both Tim and Kim are full of praise for the kindness and expertise of staff at the hospital. An ‘average‘ month for Toby can involve perhaps one emergency admission, four sessions of physiotherapy, one general paediatric appointment, a speech and language session, sonographs on his liver plus regular blood tests and a neurology appointment all in Milton Keynes. Toby also makes regular visits to his dietician in Bristol and Professor of Neurology in Great Ormond Street. He is tube fed directly into his stomach and is on a high fat ketogenic diet, which has been shown to help some patients control seizures. “As you can see, we spend at awful lot of time at Milton Keynes hospital,” says Tim. “Because we have such a good relationship with Toby’s regular doctors, it is very easy for us to talk things through with them. If we’re not sure of anything, we know we can have the conversation. And they know Toby so well, it really helps what can be an incredibly stressful situation. Likewise, when Toby has an emergency admission to resus we know a lot of the team and they are excellent at both treating Toby and keeping us informed of their actions.” Detecting the next seizure Despite his limitations, Toby is a happy little boy. He loves Bob the Builder and books, especially The Gruffalo. He is unable to walk yet but gets around by holding on to the furniture and using a walker to help strengthen his muscles. “We never know when the next seizure will
happen, how long it will be or if it will be the last. Sometimes they can be up to 60 minutes long – and that’s when we end up in resus. It does mean we can’t really plan our lives, though we know there are certain things that trigger the seizures. We would love to take Toby swimming but water is a trigger – we don’t know whether it’s water, or excitement, but it’s too great a risk to Toby to find out.” In May 2015 Toby suffered a 70 minute seizure followed by, a 90 minute one a few hours later, the team in Milton Keynes induced him into a coma and intubated him for transfer to Intensive Care in Southampton. The couple get very little ‘down’ time, though they do have access to 16 nights a year of respite care at Helen House Hospice in Oxford. “Often that doesn’t go to plan. The staff there are wonderful but last time we got there, Toby had a massive seizure and we didn’t want to leave him in case he had more seizures. It’s impossible to relax when you are uncertain what’s happening to your child,” says Tim. Supporting Toby For parents of a child with such a complex condition, Tim and Kim cope remarkably well. They are the people who know him best and keep a very close eye on how his vast range of medications affect him. “The staff at Milton Keynes really are the most fantastic group of people. They are incredibly thorough and do absolutely everything they can to make sure that Toby is treated quickly and safely. We honestly can’t fault the work they do for Toby.” Tim and Kim have set up Toby’s Trust to raise awareness of Dravet Syndrome and to raise funds for vital equipment. To find out more about Toby and his condition, visit www.tobystrust.org
You’re Hired! A look at the continued rise of our apprenticeship scheme Do you want to develop your skills and obtain a nationally recognised qualification? Are you employed in the hospital in a band 1-4 role? If so, have you even considered an apprenticeship…? There is an apprenticeship available to suit virtually any role in the hospital for any department in any team and there may be one waiting just for you! It does not matter if you are 18 or 60, there is no age barrier to completing an apprenticeship and all we need is your commitment.
Supporting our colleagues
The introduction of Schwartz Rounds Working in a hospital environment can be extremely challenging where staff are expected to deal with happy, sad, difficult and emotional situations every day. Health care staff are often highly pressured which can have a negative effect on their welfare.
We currently have over 50 of our staff in the hospital completing apprenticeships which range from Business Administration to Customer Service to Clinical Healthcare Support. The level 3 apprenticeships are equivalent to two A-Levels and two GCSEs so it is a fantastic way of gaining qualifications whilst working.
This is what one of our employees had to say about their apprenticeship: “I thoroughly enjoyed doing the apprenticeship. My tutor was a joy to work with and was very helpful. I enjoyed the experience and the support I received has been fantastic. I had no idea what to expect but it’s been great! “I have loved every minute of it and have learnt so much. For me, it has been the opportunity of a life time.” Are you a manager within the Trust? Recruiting an apprentice or trainee into your team is simple and a great way to grow and develop your area. To find out more information as both a manager or as an individual interested in an apprenticeship, please contact Annette Street in Learning & Development on ext. 86164.
Be part of our new campaign!
At Milton Keynes University Hospital, we are introducing Schwartz Rounds each month starting in January 2016. Schwartz Rounds were inspired by Kenneth Schwartz, a Boston Lawyer who died from lung cancer in his 40’s. He wrote movingly about the positive impact of receiving compassionate care and the emotional cost to staff that this involves. Schwartz Rounds create safe spaces to reflect and share the psychological aspects of caring. All staff are welcome to attend, both clinical and non–clinical. Each Round is based on a theme where a panel will present cases before illustrating the impact of those situations upon them. A facilitator then leads the discussion with input from those present to share similar experiences of their own.
Over the last few months, we have successfully launched our Twiddlemuffs campaign here at the hospital - which has seen sensory sleeves created for patients living with dementia so that they can entertain their hands instead of fiddling with cannulas and drips.
The aim is not to problem solve, identify priorities or produce action plans. Schwartz Rounds are a safe time in which challenging work experiences can be spoken about, thought about, or sometimes just simply witnessed.
Dementia Lead Jane Youell has been leading the campaign here at the hospital. “They are really useful as a distraction aid for patients to prevent them from tugging at cannulas or drips,” explains Jane. “Patients can put their hands inside the Twiddlemuff or on top to experience different textures.”
Each Twiddlemuff will belong to the individual patient and can be taken home with them when they are discharged from the hospital. As a result, there is a continued need for additional materials for new patients. To date we have had an overwhelming response from staff, members of the public and local organisations such as Hobbycraft who have all donated wool, buttons and buckles. Fancy getting involved? If you’re handy with the needles or have any of the above items to donate, please email Jane at email@example.com.
The Check Up
Annual Staff Awards Special Feature
Celebrating worthy winners The annual MKUH Staff Awards took place at the end of last year to celebrate the great work of staff and volunteers at the hospital. The competition in each of the 11 award categories was fierce, with over 250 nominations received for a broad range of staff from all over the Trust. Three nominees were shortlisted in each category and invited to attend the awards ceremony at the Hilton in Milton Keynes to hear the impressive and heart-warming reasons their fellow colleagues and patients wanted to recognise their work. Mayor of Milton Keynes Councillor Keith McLean, lead governor Lesley Bell and the Hospital’s board of directors all joined over 100 members of staff and their guests for a night of celebrations, and to hear the lucky winners announced.
“This is my second staff awards as Chief Executive of the hospital, and I am really pleased with the variety of nominations; it is important to remember that a hospital is not just about the medical staff but about all departments – whether they are in catering, finance, support services, medical records – working together for the good of the people of Milton Keynes. I think these awards really reflect that,” Chief Executive Joe Harrison said, opening the ceremony. “I always say that we are very British and do not shout enough when we are very good at something. I see the award evening as our opportunity to do that.”
And the winners are...
Most Improved Clinical Area Ward 14
Excellence in Patient Safety Dr Keya Ali
Excellence in Patient Experience Albertine Anthony
Excellence in Clinical Effectiveness Kimberley Lewis
Community Ambassador Junior Team Leo
Patients’ Choice Ward 22
Volunteer of the year Graham Clark
Student of the year - Joint winners Dawn Collis and Priya Malhi
Chairman’s Unsung Hero Conrad Maramba
CEO Award for Leadership Glen Mason
Team of the year The Mortuary team
Turn the page to meet some of our winners
Meet some of our award winners Volunteer of the year Graham Clark
Excellence in Clinical Effectiveness Kimberley Lewis
“My nomination came out of the blue, I was so shocked. “I turned up on the night just expecting a nice evening, never expecting to win. It was a great surprise. I’ve still no idea why, or what I’m doing right, but it is nice to know my work is appreciated. “I’ve been volunteering at the hospital for two years and working on a research project for the last three months. None of us volunteers are glory seekers, I just want to make a difference in whatever way I can, but it feels good to be recognised.”
“I missed the information about why I had been nominated so the first time I heard was when the nominees were being announced at the award ceremony. It was so surreal – we all come to work and get on with doing our jobs so it’s nice to get some recognition for what you are doing. “Here at the hospital we are always prepared to answer any complaints, so it’s great to answer the praise too. “The awards evening itself was great too – you got to see colleagues out
Excellence in Patient Experience Albertine Anthony
of work, away from work pressures, and get to know the actual people we work alongside every day. “I’d like to think it was my determination to treat every patient with respect that helped me win the award. Every patient is somebody’s mother, father, son or daughter so I give them the same care that I would want for my parents. “I’ve already used my winners’ voucher to buy a graduation outfit for my Master’s graduation ceremony.”
“I still can’t believe I got nominated, let alone won the award! “I remember saying to my colleagues that I might not attend the award evening because I had no chance of winning but I’m glad they persuaded me to go – it was an amazing night. “When my name was announced as a winner I felt like I needed to lie down. I’m still carrying the award round now to show it to people. “Since the winners were announced I’ve had loads of colleagues coming to congratulate me and many telling me it was well deserved. It’s nice to hear that people appreciate my hard work and that now they have the opportunity to tell me.”
The Check Up
“I had just got a first class honours degree, started working here and the award was the icing of the cake.
Student of the year - Joint winner Dawn Collis
“My nomination came at just the right time. I’d just started working as a newly qualified nurse and had some very challenging shifts so to get that recognition was a big confidence boost. “All of my colleagues are really happy for me. It’s amazing how much an individual award can boost morale across a whole ward. We’re gunning for the Team of the Year award next year!”
Chairman’s Unsung Hero Conrad Maramba
“It was an honour to be nominated – I still don’t know who it came from. “Since winning the award it’s been great – staff have been congratulating and it’s felt really good. “I think my win is probably due to the fact that I might have saved a life. I remember getting the call to say that a woman had climbed over the fence on the top floor of the car park and I just raced up there, climbed over the fence, grabbed her and pulled her down. I was just acting on instinct – it was only afterwards that I realised how dangerous it was. “I was just doing my duty, I didn’t expect any recognition but it was great to win the award. The evening itself was nice because I had the opportunity to meet colleagues from all over the hospital. In many other Trusts you wouldn’t get any of this so it’s a really good way of showing us how important we are to the hospital.
Team of the year The Mortuary team
“I’ve also found out that I’ve been nominated for a Chief Constable’s award too, so I’m very happy.
“The award ceremony was amazing – we felt like we were being treated like celebrities. It was the perfect opportunity to meet other staff we wouldn’t usually come across and to meet governors and directors we hadn’t met yet.
“The hamper I was given was full of really nice food – it’s sorted me out for Christmas.”
“We were up against some really good teams so to win it was great.
“We get a lot of nice messages from bereaved families we help but to get recognition from our fellow colleagues was really important for team morale. It’s been a good year – getting praise in the CQC report and 100% compliance in the Human Tissue Authority inspection – so this was the perfect end.”
Medical Detection Dogs
The Check Up
A dog’s nose could hold the key to detecting cancer earlier and a new hospital research project is aiming to prove that man’s best friend could soon become health care’s most sophisticated tool. The hospital has joined forces with charity Medical Detection Dogs to launch a threeyear study into the detection of prostate cancer using specially trained dogs.
It is hoped that if the power of the dog’s nose proves reliable it can be harnessed to create machines that can detect cancer at its earliest stage in the near future.
The Milton Keynes-based charity has carefully selected 10 bio detection dogs to sample 3,000 urine samples under strict laboratory conditions to test whether these talented canines can recognise the signs of prostate, bladder and renal cancer.
“A study in 2004 (Willis et al) provided a ‘proof of principle’ that cancer can be detected by olfactory methods,” adds Mr Anjum. “I am delighted that we are able to undertake this research and look forward to the findings.”
Extremely exciting prospect
Intensive training - but fun!
Consultant urologist Mr Iqbal Anjum is leading on the project for the hospital. He said: “This is an extremely exciting prospect. Over the years there have been many anecdotal reports suggesting that dogs may be able to detect cancer based on the tumour’s odour. It is assumed that volatile molecules associated with the tumour would be released into the person’s urine, making samples easy to collect and test.”
It takes a minimum of six months to get the dogs ready for clinical double-blind tests (whereby neither the handler nor the dog know where the positive sample is to ensure the test is completely fair) and costs £600 a month to train each dog.
Dogs have 300 million sensors in their nose, 60 times more than that of humans, and research suggests that the percentage of a dog’s brain devoted to analysing odours is 40 times larger than that of a human. In the last few years, bio detection dogs have been used to scent exhaled breath samples of lung cancer patients, along with breath and faecal samples from colorectal patients with promising results. Research underway Patients attending one of Mr Anjum’s clinics will be invited to voluntarily take part in the research. Urine samples will be collected and sent away to be tested by trained dogs at Medical Detection Dogs’ purpose-built facility in Great Horwood. In the study, dogs will circle a carousel holding eight evenly spaced urine samples, one from a cancer patient and seven from patients who don’t have cancer. At least one of those seven samples will be from someone about the same age as the cancer patient who had symptoms of cancer but didn’t actually have the disease.
The Medical Detection charity runs a strict no kennels policy, so each dog stays with their foster family and come in for training between 9am and 3pm each day. Trainers call it the ‘school run’.
“With any diagnostic tool it is essential to ascertain reliability and accuracy with large sample sizes – the next three years will enable us to do this. The information we gain will be invaluable for the future.” Medical Detection Dogs also train medical alert dogs who are paired with people who have life-threatening health conditions. These amazing dogs are trained to help give their partner more independence and ultimately save their lives, picking up on odour changes that are associated with life-threatening medical events to give them advance warning. A diabetes sufferer, for instance, would get a warning if their blood sugar levels were dangerously low. The charity has placed dogs with those who need them up and down the UK but require volunteers and more funding to keep up their important work. They are especially looking for volunteers in Milton Keynes.
They currently have 20 bio detection dogs, many of whom have either been rescued or are ‘career change’ dogs – having trained as assistance dogs but whose excitable nature is better suited to medical detection. All of them have one thing in common – they love what they do and for them, the whole process is fun. Living proof The charity’s co-founder and Chief Executive is Dr Claire Guest, and she is living proof of the benefits of bio detection dogs. Six years ago Claire’s Labrador, Daisy, detected her breast cancer at its early stages. It was successfully treated and Claire was told her prognosis could have been a lot worse had Daisy not alerted her so early. “I know from first-hand experience how a dog’s nose can save a life,” she said. “We are extremely excited to be involved in this three-year trial with MK University Hospital which will give us the opportunity to examine the true potential of the dogs.
Your chance to get involved Medical Detection Dogs will be visiting the hospital to give a presentation and demonstration on Wednesday 23r March from 16.30 to 18.30 in the Education Centre. They are also looking for healthy volunteers aged 18-40 to donate a urine sample on the day. To book a place on the seminar or to become a healthy volunteer please contact Stephanie Edwards on 01908 995119 or firstname.lastname@example.org
Milton Keynes Hospital Charity
Winter Ball It was wonderfully busy in the run up to Christmas for us at the charity this year, starting with our annual Winter Ball which took place in November at Abbey Hill Golf Centre. Over 100 guests attended the glamorous event and helped us to raise an impressive £5,000 through an auction, raffle and games. Among the guests in attendance was hospital Chief Executive Joe Harrison and the Mayor and Mayoress of Milton Keynes, Keith and Vicki McLean. We are delighted with the success of the event which will certainly remain a regular feature in our events calendar – so watch this space!
event for our supporters – a special singa-long screening of Frozen with two V.I.P guests. Young guests were thrilled to meet the ‘stars’ of the film, Anna and Elsa, as well as our mascot Leo the Lion. The event was in aid of Leo’s Appeal which is raising money for the children’s ward at Milton Keynes Hospital, and tickets sales along with a lucky dip helped to raise an amazing £1,100. A big thank you to Cineworld for working with us once again and helping us put on this wonderful event.
Christmas Jumper Day
Frozen Family Fun Morning
Hospital staff, local businesses and even the Mayor & Mayoress of Milton Keynes donned their best festive knitwear for Christmas Jumper Day.
Once again we joined forces with Cineworld Milton Keynes to put on a special family
Each participant certainly made Santa’s nice list after helping us raise over £1,000.
Gift donations for Christmas We take gift donations from many individuals, community groups, schools and businesses wishing to give a gift to someone in hospital at Christmas time. This year, we had an incredible amount of donations to our patients across all wards and departments, making sure everyone had a merry Christmas, from the young to the not so young. The children’s ward saw many visits from Queen Elsa from Frozen, MK Lightning and MK Dons FC to name a few. Even Santa Claus himself made a few appearances. Thank you to all the staff members for the beautifully wrapped presents, co-ordinating with us on ward visits and most importantly making a difference to our patients!
The Check Up
A quick cuppa with... Sharon Ngwena Community Fundraising Officer Hello Sharon – what is your role here at MKUH? I am the Community Fundraising Officer for Milton Keynes Hospital Charity and my role is to engage with the local community whilst raising awareness of who we are and what we do. I work with various groups of people from schools to community groups so every day is definitely different.
I suspect the Christmas period is extremely busy for you guys then? It has been extremely busy yes! We find that people are very generous over the Christmas period and want to find ways in which they can give back to those in need. We have established a gift donation appeal which allows people to donate presents to the hospital’s patients. This appeal has been hugely successful which is fantastic.
That’s great to hear and it is great to see people getting involved in these schemes. Meeting new people must be an everyday part of you role?
We need your donations! You can support us in the following ways: • Cash • Cheque – made payable to Milton Keynes Hospital • Online – visit www.justgiving.com/ mkhcharity • Over the phone – call 01908 996220 • Text - MKHC20 £3 to 70070 If you’re thinking of supporting us we’d love to hear from you. Please get in touch if you’d like to raise money for a particular item, or for a ward that is close to your heart. We can provide information and advice on how to get your active started, then what to do once it’s up and running.
Yes it is, every day! I meet a lot of faces and always have the challenge of remembering people’s names. However I really enjoy it and it is so interesting to meet people from different ages, backgrounds and cultures.
What is the best thing about working in fundraising? For me, the best thing is seeing what the funds we have raised have done or are going to do. We do a vast amount of work around the hospital and we have so many different people raising money on our behalf. It is amazing to see how much of a difference that can make not only to patient’s but members of staff also.
It must be very rewarding working in a hospital setting. How do you keep yourself busy outside of work? Interestingly enough, my role sometimes involves attending events outside of work hours so I am often busy at those. If it is not that, I am a very family orientated individual so they take up a lot of my time which I find to be just as rewarding as my job.
If you were to go out for a meal with friends, where would you go? I would go anywhere that serves some sticky barbecue ribs, washed down with a nice strawberry milkshake. That is all that I need!
What is your favourite film? It would have to be The Dark Knight. You can’t beat Heath Ledger as the Joker!
Finally Sharon, if you were stuck on a desert island, what three items would you want with you? Definitely my phone as I use it all of the time. If my sisters can be classed as an item, they would absolutely be on the list. I think I would also love a supply of the League of Friends ice buns if possible!
Thank you very much for your time today Sharon and we look forward to all of the exciting charity events over the course of the next year!
The Check Up
Competition Time We have three fantastic prizes to give away We have THREE fantastic prizes to give away in this edition – all of which you could be in with a chance of winning by answering one simple question. As first prize winner, you could be flying high with AirKix Milton Keynes who have very kindly donated a Kix-Start experience voucher for one person that includes a full pre-flight, hire of all flight gear (suits, helmets & goggles), two unforgettable flights PLUS a personalised certificate! Our very own Milton Keynes Dons have very kindly given us a family ticket (two adults and two children) for any of their remaining home games at Stadium:MK for the first runner up.
There are still some big matches to be played so this is a great family day out! As the second runner-up in this edition’s competition, you could walk away with £50 in Love2Shop vouchers which can be used in over 100 retailers including Argos, New Look and H.Samuel. Treat yourself or a friend to something nice. To be in with a chance of winning one of these great prizes, simply answer the question below: How many sensors do dogs have in their nose? a) 30 million b) 100 million c) 300 million
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1 8 Got an idea for a story? Want to tell us what you think of the Check up? Get in touch! Email us at email@example.com And read the latest news at www.mkhospital.nhs.uk
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To enter, email your answer, name, email address and phone number to: firstname.lastname@example.org. Alternatively, write in with your answers and address them to: Communications team, Oak House, Milton Keynes University Hospital NHS Foundation Trust, Standing Way, Eaglestone, Milton Keynes, MK6 5LD. Competition closes Friday 26 February and the winners will be contacted the following week.
Doctor doctor, I’ve got wind! What can you recommend?
Sudoku – How to play The rules are simple. Each row, column and square (9 spaces each) needs to be filled out with the numbers 1-9, without repeating any numbers within the row, column or square. Some squares are already filled in so you just need to do the rest!
Published on Jan 29, 2016
In this second issue of Milton Keynes University Hospital's quarterly magazine read about; how dogs could hold the key to early cancer detec...