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Welcome from Simon Lloyd, Acting Chairman

Developing our hospital

It is my pleasure to welcome you to this edition of Members’ News, my first as acting chairman of Milton Keynes University Hospital following the very sad passing of Baroness Margaret Wall in January 2017.

CQC

Car Parking

As 2016 drew to a close, the Care Quality Commission (CQC) announced that our hospital had been rated as ‘Good’ following an unannounced inspection earlier in the year. This wonderful achievement was down to the efforts and hard work of every member of staff in our hospital who have delivered great care and services to our community.

To accommodate the construction of both the new main entrance and the new ward, we moved disabled parking spaces near the Treatment Centre and the outpatients building to safer, better lit and more secure areas on the first (ground) and second floors of the multi-storey car park.

Margaret joined Milton Keynes University Hospital as Chairman in July 2014. She was an extraordinary chairman; a passionate supporter of the NHS; a fierce advocate for patients and a warm, generous, effervescent presence known and loved throughout the hospital.

This second newsletter is testament to this commitment and I hope you find the information in it useful. I had the honour of working alongside Margaret after joining the Trust as a Non-Executive Director in June 2015 and am looking forward to continuing her excellent work in the role of chairman. I have already been struck by the friendliness and warmth I have been welcomed with in my new role and I look forward to meeting more of you at upcoming events.

We were immensely privileged to have had her leadership, her loyal support and commitment, and her zest and zeal for our hospital. She is sorely missed. Margaret was passionate about our Trust becoming more accessible to all members and potential new members and sharing how the hospital is doing and improving facilities for patients.

New Ward At the beginning of 2017 we opened Ward 24, our brand new 20-bed surgical ward. This additional space is already helping us to treat more patients coming in for planned (elective) surgery in a timely manner and reduce the time patients are having to wait for their operations. Ward 24 has been built next to the hospital’s Treatment Centre, with the theatre complex and Ambulatory Care Unit (now named ward 23) close by. Placing these services near each other is also helping to improve patient safety.

More about Simon

The Trust’s Board of Directors have also approved plans for a second multi-storey car park to be built in car park B, further extending the spaces for visitors and staff, and we’ll bring you more news on this development later in the year.

Medical School – Members event As part of our joint medical school venture with the University of Buckingham, we began building an academic centre in January. The construction, which will be situated near the main entrance to the hospital, will help us to attract, train and retain some of the country’s brightest medical students. As part of this exciting development, we are incredibly pleased to invite you to a presentation by Professor Martin Wetherill, Director of University of Buckingham Liaison, at our next Meet the Members’ event on Tuesday 23 May, 2017 from 5.30pm.

Having originally qualified as a solicitor, Simon spent some years in private practice as a corporate lawyer before working as a Company Secretary for Bristol & West plc and Group Secretary and HR Director for Alliance & Leicester. He became part of Santander UK in 2008 where he held various roles including Chief People Officer and General Counsel before retiring in December 2016.

As well as this, we created more parking spaces around the site by extending our car park next to cardiology (car park B) and with the move of 120 professional support staff off-site to Witan Gate House, an office in central Milton Keynes.

Martin will be providing a short presentation where he will answer any questions you have about the Medical School and also outline the outstanding education and training facilities that the new Academic Centre will provide when it opens on site in February 2018.

New Main Entrance

You can find more information about the event in the ‘Dates for your diary’ section on the back page.

In January 2017, we started work on our new main entrance. The new building, which is located directly outside the current outpatients building, will provide a modern and welcoming entrance into the hospital with over 60 additional seats for visitors, a new coffee shop, food outlet and convenience store. The new main entrance will open in May 2017.

Dates for your diary Meet the Members Event Tuesday 23 May, 2017 This free event opens at 5.30pm with refreshments for a prompt start at 6.00pm in the Lecture Theatre, located in the Education Centre at Milton Keynes University Hospital NHS Foundation Trust, Standing Way, Eaglestone, Milton Keynes MK6 5LD. To enable us to arrange refreshments and seating we are asking that you book to secure a place. To book a place or for more information, please call 01908 996 235 or email Foundation.members@mkuh.nhs.uk Council of Governors’ Meeting Why not come along to one of our Council of Governors’ meetings held in public? The meetings are held at Milton Keynes University Hospital and the dates and times of the upcoming meetings can be found below: • Tuesday 16 May from 9.30 am in room 6 of the Education Centre • Tuesday 11 July from 5.00pm in room 6 of the Education Centre • Tuesday 12 September at 9.30am in room 6 of the Education Centre Annual Members’ Meeting 2017 Come along to this free event and find out all you need to know about how your hospital has been performing over the past year. The Annual Members’ Meeting (AMM) is being held on Wednesday 27 September. Refreshments will be served from 5.30pm for a prompt start at 6.30pm

The event is being held at the Venue MK, Walton High, Fyfield Barrow, Milton Keynes MK7 7WH Call 01908 996 235 or email foundation. members@mkuh.nhs.uk to book a place. Anyone can become a member of Milton Keynes University Hospital NHS Foundation Trust – and it’s FREE! Milton Keynes University Hospital NHS Foundation Trust is committed to establishing and growing an effective membership base and attends many events around Milton Keynes. The membership is made up of patients, staff and members of the public who provide us with valuable insight and perspective into the care and services we provide. Everyone who resides in Milton Keynes and the surrounding area can become a member. Amongst the many benefits are eligibility for shopping discounts via the Health Service Discounts, where you can receive discount on a number of high street brands. You will also get the opportunity to hear about developments being undertaken at the hospital first-hand, attend member events and take part in Governor elections, whether that be putting your name forward to become a Governor or voting for a candidate in your constituency. How to become a member Involving as many people as possible will make sure our services reflect the diverse needs of our patients and local residents and we would ask that you encourage your family friends and neighbour to join as members.

Join without delay today! For more information, visit www.mkhospital.nhs.uk or contact Carol Duffy on 01908 996235 or by emailing foundation.members@mkuh.nhs.uk

Members’ News May 2017


Milton Keynes University Hospital Council of Governors As a Foundation Trust, Milton Keynes University Hospital NHS Foundation Trust has a Council of Governors who have a vital role in representing the interests of the hospital’s members and making sure services are meeting the needs of the local community. The Council is made up of a mixture of staff governors who represent certain groups of the workforce, public governors who represent constituencies around Milton Keynes and appointed Governors from local organisations. Our governors are elected and have other important roles as part of the governance structure of the Trust, such as appointing Non-Executive Directors.

Governor Spotlight Here are some of our governors and the constituencies they represent. Information on more of the governors will feature in the next newsletter. Alan Hastings – Lead Governor Public Governor for Bletchley, Fenny Stratford, Denbigh, Eaton Manor and Whaddon “Following my retirement, I wanted to use my experience to be more involved in patient and public participation with the NHS on a voluntary basis. A vacancy occurred for a Public Governor in my area and I was delighted to get elected to the position. Subsequently, it was agreed that I should become the Lead Governor, a post that I am honoured to hold. “The position of Governor is one of importance, as we are mandated by legislation, through the Non-Executive Directors, to hold the Executives to account for the management of the hospital. This is something that we all take very seriously and concentrate particularly on improving patient experience in all of its aspects.” Liz Wogan – Public Governor for Hanslope Park, Olney, Sherrington, Newport Pagnell and Linford North

We have 29 governors in total Comprising of: 15 public governors

7 appointed governors

- eight constituencies

including: • Milton Keynes Clinical Commissioning Group • Healthwatch Milton Keynes • Volunteer representation • Milton Keynes Business representation • Milton Keynes Council • Milton Keynes Youth Council • University of Buckingham

7 staff governors

Governor Election News Recent Governor Elections Being a member of the Trust makes you eligible to vote for any nomination to become a Governor in your constituency area and also the opportunity to stand for election to become a Governor. Recent elections have taken place and many of you as members will have had the chance to vote for the candidates nominated in your area constituency and we are pleased to be able to let you know the results: • Clare Hill was duly elected in the public constituency area of Walton Park, Danesborough, Middleton and Woughton. • Phillip Gerrella was duly elected in the public constituency area of Linford South, Bradwell and Campbell Park • Robert Johnson-Taylor was duly elected in the public constituency area of Stony Stratford, Stantonbury and Wolverton • Siddhaartha Nandi-Purkayastha was duly elected in the public extended area

constituency including the areas of Bedford, Dunstable, Luton, Northampton, Aylesbury Towcester, Bicester, Cherwell, Oxford City and South Oxfordshire.

For Staff Governor elections, John Ekpa was duly elected as the Governor for registered Doctors and Dentists. Thank you to all who voted. Upcoming Opportunities to put your name forward to become a Milton Keynes University Hospital NHS Foundation Trust Governor If you are interested in becoming a Governor, there will be opportunities very shortly in the public constituency area of Walton Park, Danesborough, Middleton and Woughton and the public constituency area of Emerson Valley, Furzton, Loughton Park. If you live in these areas, you will be notified individually soon so if you are interested in putting your name forward, look out for more information.

“I joined the NHS many years ago, qualifying as a nurse in the 1960’s. During that time I progressed to holding very senior nursing positions. Shortly after retiring I was appointed as a non-Executive Director (NED) at Milton Keynes Hospital and held this position for some nine years. “After my tenure as a NED, I applied to be a Public Governor and was elected to serve in my local constituency, which I still do. It is a position that I enjoy, in that I feel I am able to use my knowledge and experience to help in some way to support MK Hospital in its endeavours. “As a Public Governor you have a couple of roles to fulfil. You represent all your constituents and, when necessary, you can help them with any queries or questions they may have. “You will be invited to join various Groups, such as the Engagement Group, Nominations Committee and Quality Committee. Serving on these committees gives you a good insight into how the hospital cares for all its patients and staff. “I am happy to recommend the role of Public Governor to anyone who feels that they could make a worthwhile contribution to the health needs of the people of Milton Keynes.” Lesley Sutton – Staff Governor “I started as a Staff Governor over four years ago and I have participated in, and witnessed, a lot of positive change in that time. From matters as diverse as the introduction of staff name badges, to the participation in stakeholder panels for senior appointments. The role is varied and interesting, giving me knowledge and understanding of the challenges of running an acute hospital - knowledge I share when the opportunity permits.

“As an ambassador for the Trust, I have supported the Woughton Community Council for the last two years with their new Neighbourhood Plan, helping to build relationships within the local community, and I regularly participate in patient experience surveys with fellow Public Governors. One is the 15 Steps Challenge, offering immediate feedback to staff on how welcoming, safe, caring and involving, well organised and calm their area is. This is a wonderful opportunity to shine the light on the excellent work that constantly goes on 24/7 in this hospital. “As a Staff Governor, I now have a greater appreciation of the challenges that the senior team face, as well as it enriching my understanding of how the hospital operates within the greater health economy.” Carolyn Peirson – Public Governor for Stantonbury, Stony Stratford and Wolverton constituency “As a Public Governor at Milton Keynes University Hospital, representing the people of Stantonbury, Stony Stratford and Wolverton, I disseminate news of important developments to the local community. This also includes to community groups that I am a part of such as the Patient Participation Group (Oakridge Park Medical Centre) and the Older Persons’ Forum Milton Keynes. Furthermore I am privileged to be able to work with the Executives, Non-Executive Directors, other Governors, and MKUH staff. “Being disabled, I have the opportunity to promote disability awareness within the hospital. This involves looking at practice right across the organisation to ensure that our services are accessible to all. I am proud of the work that is being done and I will continue to strive for further developments into the future.” Robert Johnson-Taylor – Public Governor for the Stantonbury, Stony Stratford and Wolverton constituency “I have lived and worked in Milton Keynes for over 30 years and would like to give something back to the citizens of a city I love and feel proud of. The role of a governor is an important role and one in which that I feel that I can represent the best interests of both patients, and the Trust. “I started off my working life in pathology at a Birmingham Hospital then moved into hospital administration with a London regional health authority, before moving into the commercial world. During this time I gained a wide variety of practical skills and professional qualifications, which I hope will be of value in my role as a governor. “I believe that MKUH delivers the best possible service and if I can help, even in a small way, to continue this process for the benefit of patients, volunteers and staff, at a time of increasing pressures then my service will not have been in vain. “I have spent the last seven years caring full-time for an elderly relative, 24/7. I mention this because I appreciate the need to transition some care from the Trust back to care in the community and this is going to become increasingly important.”

Milton Keynes University Hospital - Members' News - May 2017  
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