Changing | Re-inventing | Improving Autumn 2011
Open Morning 2
Saturday 5 November Register at 8.45am for 9am start. For advance registration please call Miss Hannah Hamilton on 01382 202921. We look forward to welcoming your family. Free parking and crĂ¨che available. highschoolofdundee.org.uk
Dundee & Angus Chamber of Commerce email@example.com www.dundeeandanguschamber.co.uk t: 01382 228545
A word from the President
Cover image courtesy of the V&A at the heart of the ‘new’ Dundee. Designed by Kall Kwik Dundee. Proofed by Pat Baxter Language Services.
Welcome to your latest DACC magazine. What an extremely busy summer we have all had here at DACC, with events, a board meeting and planning an exciting year ahead. The Chamber is at a very exciting and crucial stage of its development. Important decisions lie ahead. That is why the directors and staff will take a full day together to look at the strategic direction of the Chamber, its operational effectiveness and how we deliver best value to our members. I personally feel very privileged to work with a Board of Directors who always ‘step up to the plate’ and give their own time every week to make DACC better.
We will start the next phase of development from a solid base. When I spoke at this year’s AGM I was delighted to announce that DACC had made a surplus in the year ended 31 December 2010. This was achieved in the face of a tough marketplace and the positive decision to recruit Mike Stirling, and was a result of a 12% increase in the Chamber’s income from a growing membership and the biggest and most well attended events programme yet. The Chamber’s financial reserves have grown and we have a healthy bank balance, leaving us well placed to face the future and fulfil our ambition of being the best chamber of commerce in Scotland.
12 Innovation News
But nobody here is ever complacent, and that is why the Board and the staff have worked, and will continue to work, flat out.
14 Around Angus
The 2010 accounts are available to view on the DACC website: www.dundeeandanguschamber.co.uk
16 Busy Bees
I hope that you have a successful quarter ahead!
18 Garden Matters
Chris Lundie, DACC President
Dundee & Angus Chamber of Commerce is proud to acknowledge its Platinum Partners
MEMBERSHIPMatters This year at Dundee & Angus Chamber of Commerce, we held our first ever directors’ ballot at the AGM in September. There were seven nominations for the four vacant directors’ positions, an indication of the high esteem in which DACC is held, and how prestigious the directorship is seen by local businesses. The new directors, along with the staff and existing directors, will strive to guide DACC to continued success. We continue to grow our membership month on month, while providing a friendly, personal service to all members, large and small. If you are reading this and your organisation isn’t a member of Dundee & Angus Chamber of Commerce, why not follow the lead of these new members and call us on 01382 228545 and find out what joining DACC can do for you? And remember, new business startups qualify for a 50% discount on membership if joining in their first year of business.
AWH Chartered Accountants AWH Chartered Certified Accountants is a forward thinking, dynamic accountancy firm that prides itself on its personal touch towards clients. We strive to help clients with all aspects of their business, offering advice where necessary, and tailoring a service specific to your needs. We aim to work closely with you to help you achieve your goals. Our services include, but are
not limited to, preparation of financial statements and self-assessment tax returns, VAT returns, bookkeeping and payroll. www.awhgroup.co.uk Tel: 01382 201300
Bando 8 Bando 8 – a premium denim brand – is the brainchild of young entrepreneurs Aiden Gilani and Zaker Mohammed. With the rising consumer trends to ‘Buy British’, Bando 8 aims to reconnect with the rich manufacturing history of Dundee – old site for Levis – by setting up a workshop here, combining local manufacturing expertise with world
City Harbour Chinese Buffet
renowned Japanese denims, to produce quality jeans, while remaining cheaper than competitors. Bando 8 also caters for people looking to outsource clothing production of any type and scale. Tel: 07538 075122
City Harbour Chinese Buffet The City Harbour Chinese Buffet Restaurant was Dundee’s first and original all-you-can-eat Chinese buffet restaurant. The restaurant is open 7 days a week from 12 noon until 11 pm. We serve a lunch menu from 12 noon until 4.30 pm and a dinner menu from 5 pm. The restaurant offers an extensive choice of authentic
Chinese and European cuisine, with a menu that changes on a daily basis. We also cater for people with allergies or dietary requirements. www.cityharbourbuffet.com Tel: 01382 228891
Created by Amara Created by Amara is a central Scotland based company which specialises in creating unforgettable unique moments for you. Created by Amara has the distinction of being a one stop production house which specialises in the following fields: specialist bespoke cakes, décor, venue lining and floral arrangements. Created by Amara offers
individual services as well as managing any wedding or personal event from beginning to end. www.createdbyamara.com Tel: 01382 668878
Enegia Ltd Enegia Ltd are at the forefront of the energy savings business; specialising in single site to multi-site remotely managed organisations, Enegia offer cuttingedge energy management solutions in order to reduce clients’ consumption and costs. Using our advanced smart meter ‘Eniscope’, we can carefully analyse the
way in which organisations utilise their energy and provide them with the solutions required to drive down their energy bills. www.enegia.co.uk Tel: 01324 682030
IRT Surveys IRT Surveys specialise in identifying defects within buildings, using infrared methods. We are a Dundee based company with a growing global interest, and the only company in the world that can quantify thermal images. This allows us to uniquely profile either single or multi-site organistaitons, delivering ranked and
LivingSocial LivingSocial delivers daily deals on hand-picked experiences straight to your inbox. Our aim is to provide subscribers with innovative offers that allow them to unveil the hidden gems in their local area at a fraction of the cost. Our team of area experts works directly with business owners on the ground in each city to create exciting experiences that can be shared
rated portfolios, thus allowing our clients to prioritise spending bugdets accordingly. www.irtsurveys.co.uk Tel: 0845 519 3474
with friends, purchased online or on-the-go, with the LivingSocial mobile app. Developing local businesses and satisfying hunger for the new and different are integral parts of the LivingSocial business model, which together work to make it one of the fastest growing companies in the social commerce space. www.livingsocial.com Tel: 07979 803993
Mackays From its base in Arbroath, Mackays, producer of jams, marmalades and chutneys, now has a global reputation: successfully building two brands that are exported to over 50 countries across the globe. Mackays jars can be found on supermarket shelves both at home and abroad, while Mrs Bridges products are available in independent stores,
delis, specialist food shops and department stores, for the ultimate in food gifting. Made with the finest local soft fruits in traditional copper-bottomed pans, Mackays products offer the best of Scotland in a jar. www.mackays.com Tel: 01241 432500
Manini Associates Ltd Manini Associates Ltd draws upon its highly successful and extensive 15 years of sales and marketing experience within the business-to-consumer and the business-to-business markets in order to help any size of organisation with any of its current sales and marketing strategies and procedures. These range from maximising opportunities from telephone based customer sales teams to fully
operational field salespeople – from one person taking orders and customer enquiries over the phone to director level meetings and presentations. So if your organisation sells a product or service, then Manini Associates will immediately be able to assist you. www.maniniassociates.co.uk Tel: 07824 808340
mi dundee mi dundee provides your business with a new method of communicating with Dundee consumers. We understand that small and medium sized businesses have limited resources for marketing and therefore we offer no or lowcost advertising opportunities. • Use mi dundee to promote existing special offers – no need for new offers or processes. • Reach new customers and tell them about your promotions.
• Use multiple channels – website, i-App, email, Facebook, Twitter. • Receptive prospects – mi dundee subscribers want to hear from you. • Geographic focus – contacts live within the Dundee area. • Exceptionally cost-effective!!! www.midundee.co.uk Tel: 07834 700016
Neo Design Neo Design is a fantastic new bespoke jewellery shop located in Dundee city centre. Should you need anything from a simple ring to a fabulous necklace, Neo Design will fulfil your requirements. Tracey, the main designer, has a vast range of experience in this field and has an exceptionally keen eye for detail. She is happy to take your ideas and make them a reality, or
create exactly what you want if you know the design. The shop also sells a wide variety of products from 19 British designers and top European workshops. www.neojewellery.co.uk 01382 206658
Remploy Frontline Remploy Frontline is a business thriving at a time when most manufacturers are struggling to survive. Remploy Frontline has five major specialities: Personal Protection Equipment (PPE); Containment Solutions; Marine Solutions; Company Clothing; Technical Fabrics and Performance Textiles. Remploy Frontline remains committed to its core mission, in place since 1946: providing sustainable jobs
for Britain’s disabled workforce. More than 70% of its employees are disabled, producing world-class products and successfully competing in open tenders against other leading developers/manufacturers of chemical, biological, radiological and nuclear PPE. www.remploy.co.uk Tel: 01382 825277
SAMH SAMH is the Scottish Association for Mental Health, a charity working across Scotland. Every year, we provide over a million hours of support to people who need our help. Every week, we work with around 3000 individuals in over 80 services. Every day, we campaign for better mental health for the people of Scotland.
Shred-it Shred-it specialises in providing an ‘on-site’ document destruction and paper recycling service that allows businesses to comply with legislation and ensures that the client, employee and confidential business information is kept secure at all times. Through our strict chain-of-custody processes, reliable on-time service and national coverage from your local service centres, Shred-it provides the most secure and efficient
Find out more about SAMH and the work we do every day of the year. www.samh.org.uk Tel: 01224 641164
confidential information destruction service in the industry. Shred-it can also help your company fulfil their green commitments, as at the end of each year we provide our clients with an Environmental Certificate indicating the number of trees saved by using Shred-it’s services. www.shredit.co.uk Tel: 01383 838313
The Washrooms The Washrooms is a bathroom design studio located at City Quay Dundee, catering to both domestic and commercial clients. We are a family business with 20+ year’s industry experience in the design and installation of bathrooms. Serving the north-east coast of Scotland, The Washrooms specialises in delivering high-quality affordable bathrooms to the retail and housing market.
Their showroom, open 7 days a week, provides customers with the opportunity to view products by the very best bathroom and tile manufacturers, many of which are sold exclusively by them. www.thewashrooms.co.uk Tel: 01382 220077
Other new members Eunice Nhliziyo
Tel: 07947 633299
Young Enterprise Scotland www.yes.org.uk Tel: 07557 560989
www.componentav.co.uk Tel: 01241 431780
EHS Solar Ltd
www.ehssolar.co.uk Tel: 01382 450008
www.judeadams.co.uk Tel: 01382 737769
City Electrical Factors Ltd www.cef.co.uk Tel: 01241 870559
www.stoneridge-electronics.com Tel: 01382 866400
Gourdie Commercial Properties
Jack & Jills Cleaning Services Ltd
Booth Welsh Automation Ltd
Macdonald Rusacks Hotel
www.marcopolocuisine.co.uk Tel: 01382 221811 www.boothwelsh.co.uk Tel: 01294 605123
Tel: 01382 778333
www.jackandjillscleaning.com Tel: 01241 859126
www.macdonaldhotels.co.uk/rusacks Tel: 0844 879 9136
Tel: 01382 641999
Pavillion Properties Tel: 01382 224446
Tel: 08456 478479
www.rsmtenon.com Tel: 01738 636069
Cleaning Systems UK
www.cleaning-systems-uk.com 01334 656787
Stirling Proofreading Services
www.stirlingproofreadingservices.com Tel: 01383 724143
Dundee & Angus Chamber of Commerce Membership entitlement card
Great deals by Chamber members for Chamber members
visit www.dundeeandanguschamber.co.uk for more details 8
Financial Services æ
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| NEW VENTURE FOR EQ ACCOUNTANTS LLP EQ Accountants LLP have announced the launch of EQ Financial Planning Limited. Archie Pottinger, Independent Financial Adviser, has been appointed as Director and will be based in EQ’s Forfar and Dundee offices. Archie benefits from over 20 years’ experience in the financial services industry, working for both large national independent advisers and major investment providers. The company will offer wealth building, pre- and post-retirement pension planning, inheritance tax mitigation, portfolio management and life, medical and health protection.
A fish supper shows the true cost of inflation
MANY PEOPLE MAY NOT KNOW THE DIFFERENCE between CPI and RPI; but they only have to buy a fish supper to know that life is getting more expensive. The price of fish has gone up 12.2 per cent over the past 12 months, while potatoes for chips are up by 5.4 per cent. The rising cost of food is heavily impacting the latest official figures of Consumer Prices Index running at 4.2 per cent. Many economists still expect inflation to reach 5 per cent once the predicted gas and electricity price hikes take effect.
Iain Gordon, Partner, commented, ‘We look forward to working closely with EQ Financial Planning Limited, ensuring that all clients receive a consistently high standard of service.’ Archie said, ‘We at EQ Financial Planning look forward to offering advice and services to our client base, underpinned by the same professional care and attention for which EQ is renowned.’ EQ Financial Planning Limited will be part of the Positive Solutions network, one of the UK’s largest IFA firms. www.eqfp.co.uk
Inflation causes havoc for finances, with research showing that up to nine out of ten people are worried about the effects it can have on their pocket. In the past, pay rises have helped to offset inflation, but we are in an age of austerity and many employers, from both the private and public sectors, have imposed pay freezes in a bid to cut costs. For many employees, a pay freeze is akin to a pay cut as the purchasing power of their income loses ground against everyday expenses. Even people with spare cash are losing out because their savings cannot keep pace with inflation. Basic–rate taxpayers need to earn interest of 5.25 per cent on their savings in order to make a real return once CPI inflation is taken into account. However, there are some winners when inflation takes off. Borrowers with debts can benefit from inflation because, provided their income keeps pace with prices, the debt erodes. In other words, the pound you use to pay off the loan is worth less than the pound you borrowed. Inflation has been ahead of the Bank of England’s target of 2 per cent for over two years, and despite a marginal dip, it is likely to influence your finances for some time to come. In short, savers and investors are going to need to have their wits about them if they are going to counter the detrimental impact of rising prices. www.brewin.co.uk 9
A SCOTTISH GOVERNMENT REPORT, Skills in Scotland 2010, published in April this year, identified softer core skills in the workforce as the main skills gap experienced by employers.
College never soft on up-skilling Scotland
More than 6000 businesses were canvassed for this report and those who responded stated that the main skills that were lacking were soft skills – the particular core skills that are needed in addition to technical skills and experience, including: team working, communications, problem solving, leadership, planning and customer service skills. The business team at Dundee College has built up considerable experience delivering soft-skills courses both on company’s premises and also accepting employees on open courses held at the Overgate Learning Centre. On-line courses have also been developed. ‘Softer core skills were found to be lacking in people looking for employment as well as in those in employment. This has resulted in the creation of both a skills gap and a skills shortage in this area,’ said Karen Donaldson, Employer Engagement & Contracts Manager. ‘Employers could cite the lack of more than one skill; for example 59% of those taking part cited problems with their staff ’s planning and organisational skills; 57% declared that there were definite skills gaps in terms of problem solving; and 50% asserted that team working also fell into this category.’ It is widely recognised that organisations with gaps among their employees’ soft skills can suffer from a range of avoidable setbacks including: difficulty in meeting customer service objectives and quality standards; increased operating costs; and problems in introducing new work practices.
Karen Donaldson 10
Dundee College offers a range of courses aimed at developing soft skills that could help to eliminate all of these problems. During the past three years nearly 400 people from just over 100 companies from Tayside and the north-east have benefited from a range of soft skills courses delivered by Dundee College. Staff at both operational and managerial levels have taken advantage of the training on offer at the college.
Richard Ogston, of the college’s employability team, is responsible for delivering many of these courses and has received very positive feedback from organisations that have taken part. ‘Participants have reported improved self-confidence and increased productivity, thanks to the soft-skills training, while overall the course was an “eye-opener” in terms of leading people to reflect on how they work with others,’ stated the project manager. ‘This is very much in line with the aims of the course; for example, the five-day Soft Skills Development & Reflective Practice for New Managers and Team Leaders allows each participant to evaluate and review their
own soft skills, and subsequently identify the ones they feel they would like to develop further. ‘The development of these identified soft skills is achieved via a project at work which commences after the course. Each participant identifies skills that will help to develop their self-awareness, interpersonal and task management skills.’ The four-day course for operational level employees covers similar ground and is providing the same feedback, with managers of previous attendees citing improved profitability and reductions in waste, freeing up management time.
As well as soft skills, Dundee College can deliver training in: customer care, presentation and selling skills; and MyersBriggs personality testing which is used in the workplace, helping team building and enhanced communications at both managerial and operational levels. The MBTI (Myers-Briggs Type Indicator) questionnaire provides a highly insightful framework for individual and group development, provoking self-awareness by looking at how a person perceives the world and how they prefer to interact with others. The MBTI instrument sorts individuals into psychological ‘types’ so that they can identify in what ways they are similar to some people and different from others, and how they can improve their working and personal relationships in a positive and constructive way. MBTI workshops are suitable for new and existing employees in any role, managerial, operational or across a single organisation. ‘We appreciate that, while soft skills gaps and shortages are creating problems for Scotland’s business, the most critical problem identified in the Skills in Scotland report was cash flow,’ said Karen Donaldson. ‘We can offer advice on how to gain the training needed to improve business organisations without creating cash problems; for instance, staff can utilise their ILA, which means no cost to their employer; or businesses with up to 150 employees can access the Flexible Training Opportunities Fund, which, in most cases, will cover 50% of training costs.’
To find out more about soft-skill training at Dundee College, contact Karen Donaldson, (01382) 834895, or email workingwithbusiness@ dundeecollege.ac.uk. www.dundeecollege.ac.uk
Richard Ogston 11
æ SCRI Forms ‘Super Institute’ to Tackle World Problems
THE JAMES HUTTON INSTITUTE, FORMALLY launched at the Royal Society of Edinburgh, brings together the Macaulay Land Use Research Institute in Aberdeen and the Scottish Crop Research Institute (SCRI), Scotland’s renowned centre for crop research and breeding, based at Invergowrie near Dundee. The new research organisation will employ more than 600 scientists, researchers and support staff, making it one of the biggest institutes of its type in Europe and a potential world leader in agricultural and environmental science, in which Scotland already excels. Named after the Edinburgh-born founder of modern geology, James Hutton, one of the leading figures of the eighteenth-century Scottish Enlightenment, the Institute has been hailed by the UK’s Chief Scientist, Sir John Beddington,who says ‘This is an exciting development. It needs to be followed through. The challenges out there for the world community are enormous and we need hard work and innovation, excitement, drive and enthusiasm’. www.hutton.ac.uk
Showcase for Scotland’s Top Young Scientists and Engineers
DUNDEE EDUCATIONAL CHARITY TECHFESTSETPOINT is once again leading the search for Scotland’s top young scientists and engineers. The charity organised the Big Bang Scotland, a national contest which welcomed 280 students from nearly 40 Scottish schools to Perth this year. The event highlighted an impressive array of innovations, inventions and investigations underpinned by science, technology, engineering and mathematics (STEM), all vying for a range of prestigious awards. Judges included former BBC weather presenter Heather ‘the Weather’ Reid. TechFest-SetPoint, which will also be heavily involved in the Dundee Science Festival in November, promotes interest in STEM subjects to young people in the hope of inspiring them to become the scientists, technologists, engineers, mathematicians and skilled employees of the future. www.techfestsetpoint.org.uk 12
THE INNOVATION PORTAL HAS BEEN OPERATING since 2007, its main remit being to develop productive knowledge transfer projects (KTPs) between the three project partner higher education institutions (HEIs) – University of Dundee, University of Abertay Dundee, and the James Hutton Institute – and Scottish SMEs. To date the Portal has assisted over 180 companies from most sectors including environmental, manufacturing, construction, food and drink, agriculture and digital media. The Portal offers: • a central point of contact for SMEs wishing to collaborate with the partners • assistance to companies in accessing relevant sources of funding together with the relevant resources, expertise and facilities • a small grants scheme, whereby academics can work with SMEs to identify potential opportunities for innovative new projects. These take the form of one-day initial technology audits (ITAs) and more in-depth technology feasibility studies (TFSs) providing a grant of up to £5000. To date, a number of successful ITAs and TFSs have led to further collaborative projects between participating companies and academics through KTPs, consultancy, etc. In 2010, the Portal received follow-on funding for another three years, this time with provision for an additional member of staff to look after the BioPortal project, which forms a subset of the Innovation Portal. This is a natural progression for the Innovation Portal, specifically to address the needs of the growing Biosector in Scotland. The Portal is currently finalising its workshop programme for 2011/12, at which companies will have the opportunity to hear from experts on how they can benefit by collaborating with the three HEIs. The forthcoming series of workshops includes ‘Innovation in Textiles’, ‘Innovation in Medical Technologies’ and ‘Innovation in Renewable Energy’. For information on how to access these grants or to discuss a possible project opportunity, please contact Jamie Henderson on 01382 226856 or firstname.lastname@example.org. Further details of forthcoming workshops can be viewed at: www.innovationportal.co.uk.
Women Ahead Reciprocal Membership DACC offers all Women Ahead members a 10% discount for their first year of membership to the Chamber, and likewise Women Ahead will offer a 10% discount for their first year to Chamber members to join Women Ahead. Call 01382
228545 for more information
into a full-time enterprise hub where anyone with an entrepreneurial spirit can find wide support. The Centre will also be supported by a number of local businesses through corporate sponsorship and participation in workshops. Kay Gilmour, Director of Marketing & Business Growth said, ‘this has been an amazing journey and we are delighted to have so many partners on board to help drive enterprise and economic development across Angus’. The programme of events currently being compiled will offer a wide range of activities for both potential new start-up companies as well as existing, more established companies throughout Angus.
Aspiration in Abundance at Angus College
ANGUS IS ABOUT TO HAVE ITS OWN Centre for Enterprise, thanks to a new initiative by Angus College. Working in partnership with a range of different organisations including Dundee and Angus Chamber of Commerce, the dedicated Centre, which is due to open in late September, will provide a onestop shop for anyone considering starting up in business. As well as a range of DACC activities, the Centre will also host training and development events from organisations such as Business Gateway, PSYBT and Young Enterprise Scotland. Work is well underway to turn what was the College’s Conference Centre
It is clear that Angus College has risen above the recent cuts in grant to FE colleges in Scotland with a number of significant campus developments having taken place during the summer, including the installation of a new production kitchen, a fully refurbished meeting room suite and the redevelopment of the Conference Centre, all of which have been undertaken with a keen eye on carbon reduction and have been completed using many of the very talented local trades companies. John Burt, Principal of Angus College said: ‘Even during these difficult times, the college has proven itself to be highly resilient and will continue to be aspirational for the people and community of Angus’. www.angus.ac.uk
a series of posts in process chemistry, production and technical development. Following spells at GSK Port Fairy in Australia and at the Irvine site, where he held the posts of Site Technical Director, Andy became Head of Chemistry with Global Manufacturing and Supply. His next role was as Head of Sustainable Manufacturing Centre of Excellence, moving in 2010 to his immediate past position as Site Director at Slough, where GSK manufactures Horlicks. ‘During my GSK career, whenever I have met people who previously worked at Montrose they always have spoken well of the site,’ Andy commented. ‘They consistently refer to its enviable compliance standards, behaviours and values and I am really looking forward to working with everyone to enhance that reputation.’
Further expansion an aim as Andy takes over the helm at GSK Montrose
Andy, who is single, is keen on cycling and hill walking. He also plans to take advantage of his new location to take up mountaineering more seriously again.
CONTINUING TO EXPAND BUSINESS AT GlaxoSmithKline’s Montrose pharmaceutical manufacturing site to utilise its facilities as fully as possible, is among key objectives of new Site Director, Andy Ross.
‘As well as expanding Montrose site’s business base, my predecessor Dave Tudor took an active role in supporting and promoting the region’s business and life-science interests and I hope to build on this,’ Andy told The Business.
Andy, who succeeded previous Site Director Dave Tudor at the beginning of August, told The Business, ‘GSK Montrose has done really well in the past two years bringing in new business and I’d like to build on that to fill up the factory’s excellent facilities.’
After ten years in academia gaining a PhD in chemistry followed by three years post-doctoral study, Andy joined GSK in 2000, holding 14
The Angus Reputable Trader Scheme
IN APRIL 2009, ANGUS COUNCIL TRADING STANDARDS SERVICE launched the Angus Reputable Trader Scheme (ARTS). All businesses that trade within Angus are encouraged to apply. Applicants must have been trading for no less than 12 months and must successfully complete the audit process. There is a strong rationale for this trader scheme in the current economic climate. There needs to be some form of sustainability for small businesses today. Membership of ARTS gives businesses that added promotion through their local government. It allows them to demonstrate that they have been vetted by their local trading standards authority. Membership helps them set themselves apart from less desirable traders. Members are listed in an online directory, with a feedback mechanism available to all prospective customers.
In addition to the invaluable promotion, the scheme can help towards keeping business local; helping promote reliable local traders to consumers. Using local businesses will not only help local economies but also the area’s carbon footprint, with less business travel required. Membership of the scheme allows businesses to develop a working relationship with their local trading standards officers and will allow easy access to legal advice on consumer and business law issues. ARTS has incorporated an adjudication service, designed and provided by the Chartered Institute of Arbitrators. The scheme is a member of the Local Authority Assured Trader Scheme Network (LAATSN) and is supported by the Office of Fair Trading. Recent successes include a cash injection for a promotional campaign from the Rural Tayside Leader 2007–13 Campaign. Further information and application packs are available via the ARTS website: www.angus.gov.uk/traderscheme
Long-term partnership with DACC’s newest Platinum Partner
THE TARTAN DAY BUSINESS DEBATE, WHICH HAS quickly established itself as a ‘must-attend’ on the local business event circuit, has been given a tremendous boost with the news that HSBC bank, who supported the event in 2010 and 2011, will be extending their sponsorship for another three years. Commenting on the deal, Chris Lundie, President of DACC, said: ‘I am sure that our Tartan Day partner, Angus Council, will be as delighted as we are that HSBC will support the event through to 2014. This is the first long-term event sponsorship agreement we have secured at DACC but I hope that it will not be the last. It is a great model to deliver topical, high quality events to local businesses.’ Susan Rowand, Area Commercial Director, North Scotland, HSBC said: ‘We’re very proud to be associated with the Tartan Day Business Debate, and our three-year agreement with the Chamber reflects our commitment to the region. It’s a vibrant area for aspirational businesses and we believe we can add value through our appetite for supporting growing businesses to achieve their goals.’
DUNDEE & ANGUS CHAMBER OF COMMERCE IS DELIGHTED TO WELCOME NHS TAYSIDE as its latest Platinum Partner. NHS Tayside Chief Executive, Gerry Marr, received his platinum certificate from the Chamber President, Chris Lundie, at our recent ‘Bucks Fizz and Chocolate’ M2M evening. Because we all tend to think of it in health terms, we often lose sight of the fact that NHS Tayside is a major force in the local economy. Its spending, either directly on capital projects or indirectly through its staff salaries, sustains many private sector jobs. Its long-standing and very successful collaboration with the University of Dundee has been significant in making Dundee a globally recognised leader in life sciences. And its work to improve the health of the population also benefits business, by providing local companies with healthier and, therefore, more productive workers. That is why everyone at DACC is excited about building even stronger links and more effective collaboration with NHS Tayside to create thriving communities across Dundee and Angus.
HHSDK031 Party Nights 149x210.indd 1
are working to a 3-year plan that should see the business double in size each year.’ Another unique strand to the business is that the hives are built by Claverhouse from reclaimed timber, salvaged from building sites across the city – a twist that helped secure the CRNS Innovation Award for Claverhouse Honey earlier this year.
Claverhouse Honey æ
SOME OF THE QUIETIST CORNERS OF THE CITY are host to Dundee’s hardest workers. That is where you will find the 25 beehives that make up Claverhouse Honey, the latest social enterprise to be set up by Claverhouse Group. Starting from scratch last year, Claverhouse have been quietly developing their apiary under the expert guidance of bee-keeper Wendy Jackson. Wendy and her assistant, Forida, have quickly built up a reputation for raising healthy, productive bees that are in great demand. Bee stocks have been in decline for a number of years and with the latest threat from American Foul Brood arriving in Tayside, disease-free bees are at a premium. The cool, damp start to the summer has delayed this year’s honey harvest, but Claverhouse Chief Executive Alastair Cameron is confident the business will continue to thrive. ‘Demand for local honey is very strong, with a growing awareness of the health benefits as well as a willingness to support local producers. We 16
You can watch an STV feature on Claverhouse Honey at http://www.youtube.com/watch?v=ihfpAHs_MAQ www.claverhouse.co.uk
Taylor Bros Cherry Blossom Nursery School
DESPITE RECESSION AND THE DOWNTURN IN THE building industry, local Chamber of Commerce member Taylor Brothers Ltd have recently completed construction of a new-build Nursery School in Seafield Road (off Perth Rd), Dundee. Set in a tree-lined walled garden on the site of a former mansion house, the nursery is perfectly positioned for Dundee University, Ninewells Hospital, Dundee’s west end and the city centre. This Dundee-based venture capital and property development company is still actively seeking projects, ideas and vacant property or sites they can develop in unison with existing owners www.taylorbrotherslimited.com
FORWARD THINKING SINCE WAY BACK. We were here yesterday, we’re here today and we’ll be here tomorrow – whatever happens to the stock market in the short term. As we are one of the largest independent private client investment managers in the UK, our clients in Dundee and Angus have access to a national resource that is delivered locally. Our own investment managers and financial planners are free to choose from the whole market and so can focus on creating bespoke portfolios for each and every client. Through focusing on fresh, results driven investment ideas and advice, we take great pride in building strong relationships based on trust.
XOM.US 38.52 0.36 FTO 7.38 0.08 EO 114.25 4.25 MEC 898.50 0.5 CNA 307 4.80 DGO 442 5 PMO 1638
Investments may fall as well as rise and you may get back less than you invested. brewin.co.uk/dundee For more information please contact our Dundee office on 01382 317200 Brewin Dolphin is a member of the London Stock Exchange and is authorised and regulated by the Financial Services Authority No.124444.
Collaboration - working together for a better future
Tom Durham of Collective Training looks at how businesses can help each other.
Businesses all have their own areas of expertise and strengths. They must work together using these to provide an all-round package of experiences for visitors to this area, collectively promoting ourselves and driving future growth.
WHILE EVENTS OF RECENT TIMES HAVE undoubtedly been tough for most businesses with financial constraints and numerous natural disasters around the world all having an effect, one UK sector that can adapt well to the situation is the leisure and tourism market. Increased nervousness at travelling abroad coupled with less money to spend is driving people to stay at home and seek out new leisure opportunities. The latest industry intelligence (source: Tourism Intelligence Scotland) suggests that consumers are taking shorter breaks with family and friends and looking for increased value from their stay. They are searching for a multifaceted experience to make the most of their reduced time and money. This is where, through collaboration, businesses in this sector can bring positive benefits both to themselves and consumers alike.
Garden Matters Colin Cooper, MD of LeisureTec Surfaces, answers your questions on why you would want to install a new synthetic lawn:
EaziLawn Do you hate mowing the lawn? Would you rather spend your precious spare time on other more enjoyable activities? Does your grass just not grow well, because of bad soil or poor sunlight? A high quality synthetic grass can now be installed that can be enjoyed 365 days a year – read on! Why go for a synthetic lawn? As the introduction says, many people nowadays are so busy that the last thing they want to do is spend their weekends in the garden. The installation is low maintenance and affordable, and with the new breed of high tech surfaces with a ‘thatch’ look you will need a second glance to check that it is not the real deal! Is it easy to install? Yes and no. We do recommend that if you do decide to install the base and fit the EaziLawn surface then you should use people with suitable skills! You do not want to spoil your new garden with a poor base or a badly fitted surface. However, the majority of our customers ask EaziLawn to carry out the complete work – base and surface. Does it really look like real grass? I have worked in the industry for nearly 20 years and even I sometimes find it hard to tell the difference between grass and the top end ‘thatch’ synthetic surfaces – they are that good. Is it affordable? You can choose from a range of surfaces to suit all budgets. Price will depend on size of installation, location, grass quality, etc. It is a considered purchase but a great investment for the future. A typical medium-size lawn with a top-end surface may cost between £2000 and £3000, as a very rough guide.
What type of base do I need? Every job is bespoke and the type of base is dependent on individual ground conditions which vary depending on where you are in the UK. However, the rule of thumb is if the existing ground does not have great drainage then a layer of MOT stone followed by sharp sand or similar is required. Otherwise a layer of sharp sand or similar should suffice. How long will the job take? Of course, it depends on the size and the good old British weather. Typically, for a modest 50m2 garden both the base and surface can be completed within two days. I fancy a putting green for myself and a mini football pitch for my grandchildren; does EaziLawn offer other surfaces? Absolutely; our staff can install virtually any type of synthetic sports surface in a domestic location. Call us for more details. Finally, what is the catch of putting down an artificial lawn? To date, we cannot think of any!
EaziLawn is a division of LeisureTec Surfaces Ltd www.eazilawn.co.uk or www.leisuretecsurfaces.co.uk
So good, even nature can’t tell the difference? • Child & pet friendly surface • Virtually no maintenance
Is it safe for the kids and pets? Yes on both fronts. Kids will love artificial grass – it is soft to touch, non-abrasive and best of all – no mud! Pets will no longer be able to discolour or stain the grass. Any mess left behind can easily be picked up then hosed away. How long will my artificial lawn last? How long is a piece of string? The surface is guaranteed for 5 years in the UK but we would expect it to last well in excess of 10 years.
• Fully guaranteed
I can’t believe it’s not real grass!
• Professional installation • Colourfast - UV stable • Great looking grass 365 days a year • EaziLawn is UK manufactured
You won’t find me here!
Call 0870 161 4501 for a FREE no obligation quotation
www.eazilawn.co.uk EaziLawn™, Suite G5, Faraday Business Centre, 34 Faraday Street, Dundee DD2 3QQ
A focused Digital Strategy is core to business success In addition to advertising and PR, businesses increasingly rely on web and online services as a major part of their marketing and they continue to play an increasingly important role. Is your business taking full advantage of the changes in digital technology? Whatever your business, Blue Square can help. Our digital strategy service focuses on helping your business to make more effective use of the internet. Our digital strategy service includes: • A comprehensive review of your current online practices • Defining the gap between what you have and what you need to develop a successful web presence • Search engine optimisation, pay-per-click advertising, social media eg: Facebook, Twitter, LinkedIn. • QR codes and their proper usage.
Target new opportunities and win new customers with an enhanced internet presence.
Call Nial Chapman on 01382 223111
bluesquare Design • Advertising • E-business Terra Nova House, 8 Dudhope Street, Dundee DD1 1JU t +44 (0) 1382 223 111 f +44 (0) 1382 227 111
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