Page 1

Supporting Staff in Stressful Times The Pandemic and Public Health Messaging




Recognizing Local ‘COVID Heroes’

VOL. 11 NO. 4


Have You Protected Your FamilY? Thank you for taking care of others. Make sure you take care of yourself and your family too.

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A new knee for a more active you. Thanks to robotic technology. Having chronic knee pain shouldn’t mean giving up the things you love. Thankfully, Monument Health has a new way to keep you moving: ROSA Knee robotic technology. Our specially trained surgeons use ROSA Knee to personalize the approach to total knee replacement — providing a solution that works for you and your unique anatomy. Contact Monument Health today to find out whether treatment is right for you, and the risks of knee replacement.

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Zimmer Biomet is a medical device manufacturer that provides products and other services used by health care professionals to create personalized care plans. Zimmer Biomet is not a medical professional and does not practice medicine. Zimmer Biomet is not responsible for the content of Monument Health. The persons in these advertisements are models and not actual recipients of Zimmer Biomet products and services. Results are not necessarily typical and will vary due to health, weight, activity and other human variables. *Not all patients are candidates for joint procedures or ROSA Knee robotic technology. Only a medical professional can determine the treatment appropriate for your specific condition. Talk to your surgeon about whether joint replacement is right for you and the risks of the procedure, including the risk of impact wear, loosening, breakage, failure or risk of infection, all of which could require additional surgery. For general information on joint pain and technology, visit www.zimmerbiomet.com or call 1.800.447.5633. ©2019 Zimmer Biomet.

VO LU M E 1 1 , N O. 4 ■ J U N E 2020

Inside This Issue

CONTENTS PAGE 6 | Recognizing COVID Heroes As the COVID-19 pandemic began to impact our region these professionals acted quickly and decisively.

PAGE 9 | Supporting Patients and Providers From a DIstance How a palliative medicine specialist is helping both her patients and her col-


Creating Unbreakable Bonds

leagues navigate the challenges of social distancing

PAGE 10 | This Month Online Exclusive online articles, Upcoming Events, & robotic hernia repair

PAGE 14 | News & Notes

Steven J. Meyer, MD, Orthopaedic Surgeon

PAGE 19 | Survey Says . . .

■ By Alex Strauss

A statewide survey shows public trust in

An exclusive interview

News and info you might have missed

doctors is high for COVID-19 information

with the local winner of

PAGE 20 | How to Deal with Potentially

the American Academy

Dangerous Patients

of Orthopaedic Surgeons’

■ By Michael Victoroff

2020 Humanitarian

PAGE 22 | The Value of Mindfulness for


Healthcare Professionals



■ By Carole South-Winter

Cover story photos: Shane Monahan Photography



f the COVID-19 crisis has given us anything, it is a timely reminder that our medical community is filled with extraordinary providers. In this issue, we are proud to once again be showcasing a few of those providers–some in relation to their work around the virus (“Meet Some COVID Heroes”), others for work they have done for many years (“Creating Unbreakable Bonds”). Do you know someone who has gone above and beyond during this unprecedented time? It’s our job and our privilege here at MED to help lift them up. Reach out to us anytime at info@midwestmedicaledition. com. That’s also the best way to share your own announcements, news, events, schedule changes, and anything else you’d like your medical colleagues to be aware of. MED is your communication partner. Let us know how we can help! —Alex and Steff PS Be sure to join the VIP List at MidestMedicalEdition.com for digital issue access and news updates between issues!




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Publisher / MED MAGAZINE, LLC Sioux Falls, South Dakota





Vice President Sales & Marketing STEFFANIE LISTON-HOLTROP



Editor in Chief


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Manager of Infection Prevention, has been instrumental in developing COVID-19 planning and protocols in addition to surge planning and developing

covered. “So not only am I thinking

been through a pandemic before.

about my own shop. I’m also having

This is new territory. We will have

daily virtual meetings with long

notes after the fact but right now

term care facilities, ambulatory care

we are just living it. “

clinics, funeral homes, etc,” says Turbak. “A pandemic is not hospital-centric, it’s community centered. You are always trying to predict and forecast. We can’t be complacent and think it isn’t going to happen.”

best practices for conserving PPE. She and her team have been on call for COVID-19-related infection prevention calls 24/7 across the Sioux


on the units to ensure all questions are answered and proper protocols

PLHS ER Director

are followed. Julie is a subject matter

Monica Everson has had

expert in infection prevention

to pivot quickly to prepare her

which is vital for keeping our staff,

department for a possible surge in

patients, and visitors safe.”

cases of COVID-19. This has included

“Julie has been tirelessly rounding

instructing staff how to manage the walking-well who are asking for






Falls region. According to Sanford,

As the COVID-19 pandemic began to impact our region, everyone in healthcare had to adapt quickly and decisively. We invited organizations across the area to share some of the many ’COVID Heroes’ who stepped up to do what was needed.

virus tests, cross-training other


clinical staff how to work in the ER,

Prairie Lakes

of triage. “My job pretty much has

Healthcare System

been to reassure staff that what

CNO Shelly Turbak over-

we’re doing is in line with the CDC,”

sees the Healthcare Branch of the

says Everson who created a policy

city/county central command

binder that she updates daily. “There

known as the Watertown Area Task

is so much information out

Force. Healthcare entities through-

there and not all of it is reli-

out the Watertown area report to

able. When I feel like my

her and she collaborates with other

staff is safe and has the

branches, as needed, to make sure

latest information, I feel

everything–from hospital supplies

OK when I leave for the

to daycare for healthcare workers–is

day. None of us have

gathering PPE and making sure it is handy, and managing the logistics

control nurse Shannon Britt oversees infection control policies and procedures. During the pandemic, she started a weekly newsletter focused on infection control policies and procedures. Britt works with directors to implement new protocols and educate staff and sends daily email updates to keep everyone informed. She is also involved with the Watertown Area Task Force and helps coordinate with other healthcare entities in town. “I was prepared in some ways. I knew what infection control was,” she says “But this has become a professional and personal growth situation. It’s been like ‘Here you go. Spread your wings and fly!’”





DIRECTOR OF MARKETING, PRAIRIE LAKES HEALTHCARE SYSTEM PLHS Director of Marketing, Jennifer Bender, is also the Public Information Officer for the Watertown Area Task Force. Along with two members of the police department, who are also serving as PIOs with Bender, she launched a community Facebook page to serve as an information hub and coordinates a daily live commu-

As lab director at Huron Regional Medical Center, Scarborough “took the bull by the horns” in developing new testing protocols with the State Department of Health. Scarborough helped develop the plan and set up processes for the initial drive-through COVID-19 testing in the hospital’s ambulance bay. Later, she helped the county task force implement off-site testing using the same protocols and processes. Scarborough advocated for adequate supplies for Beadle County, an early hot spot for the virus, and helped the county procure an Abbott Analyzer. “She took the initiative to research the technology and got the unit up and testing within one day of it’s arrival,” HRMC told MED. “She takes accurate testing very seriously and has worked tirelessly to make sure we can provide quick and accurate diagnosis for our providers.”

nity update. Bender worked with a local group to summarize the daily briefing in Spanish and launched a video PSA project for social media. In her role as Director of Marketing, Bender ran the internal communications on COVID-19 protocols and



developed a #PrairieStrong ad cam-

As the purchasing director for Huron

paign to inspire the staff and the

Regional Medical Center for the last


25 years, Janna Rose has been tenacious at making sure HRMC can get



Rony recently celebrated one year working as a floor technician at Huron Regional Medical Center. During the COVID-19 pandemic, he was asked to change from his regular duties as a floor technician to provide housekeeping for several areas of the hospital campus According to HRMC, he took on these new responsibilities without complaint and with a positive attitude. “As things changed, he again was asked to flex

the supplies they need to prepare for a surge in COVID-19 cases. “In the face of many shortages and delays, she’s reached out to connections far and wide and ‘dogged’ the State to make sure we get our fair share.,” HRMC told MED. “She’s developed backup plans upon backup plans and been very careful about protecting the supplies we do have. This includes not only personal protective equipment, but also cleaning supplies and regularly-needed supplies. She’s bright and not afraid to get right to the point with what she needs for our entire facility and staff to safely care for COVID and nonCOVID patients.”


DESTINY FINN RN, OB COORDINATOR When Beadle County saw its first cases of COVID-19 in early March, HRMC’s Inpatient COVID Care Team quickly connected with their counterparts elsewhere in the state and the country to develop a plan to conserve and extend the use of N95 respirators, care for COVID patients needing to be intubated in the ICU, and create isolation areas on the

his work environment and said, it is

medical and OB floors. This trio

important for me to keep coming into

led the effort to map out how the

the hospital and working wherever I

COVID ward would operate, how to

am needed – for the patients, and for

separate supplies and medications,

our community.’”

and how staff could support one another in applying PPE and coming in and out of the ward.

June 2020



CHAPLAIN, ASERACARE HOSPICE, SIOUX FALLS Charles Isaac, a Chaplains at AseraCare Hospice in Sioux Falls, has stepped up to minister to more than the spiritual needs of hospice patients and their families. Like many organizations, AseraCare has been forced to get creative to deliver quality care while also keeping patients, families, and the community safe. “We continue to see our patients in person, but also have expanded into telehealth visits to meet patient’s needs,” AseraCare wrote in a note to MED. “Charles took on this initiative to ensure that we could continue to serve our patients. He trained our staff to be proficient in the use of this technology and has even helped


MD, NEPHROLOGIST AND PRESIDENT OF THE YANKTON MEDICAL CLINIC BOARD OF DIRECTORS Yankton Medical Clinic says nephrologist Byron Nielsen “has not been afraid to make changes at the clinic that keep providers, staff, patients, and visitors safe and healthy. He has taken the lead and set an example for us to follow. We have embraced telemedicine and internal meetings are not held in person but using video conferencing. This is a challenging time and information at first was changing almost as soon as it was released. We are fortunate to have dedicated people like Dr. Nielsen to make sure we are doing what we need to do to


RN, MSN, INFECTION CONTROL COORDINATOR, YANKTON MEDICAL CLINIC Yankton Medical Clinic’s infection control coordinator Kristal Vogt “has been on top of all the changes and latest recommendations communicating all of the information to Dr. Nielsen and our infection control committee and making recommendations for processes,” YMC told MED. “Vogt has stepped up to make sure all staff are educated on the proper procedures for using PPE and she keeps careful track of inventory. She’s been working on creative solutions to replace what we need when supplies are limited or unavailable,” they added. ❖

keep everyone safe and healthy.”

several family members become more equipped in the use of video messaging, allowing them to be in contact with their loved ones.”

❱ You can read extended interviews with some of these COVID Heroes on our website.

We dedicate this issue of

MED to our . . .

Extraordinary Healthcare Facilities & to their employees

who work tirelessly to preserve and protect the health of our communities every day.

Thank you! 8


Supporting Patients and Providers From a Distance


S H E A LT H C A R E workers

of just informational. The whole dynamic

at Yankton Medical Center

has changed.”

learn to cope with the new

Those changing dynamics, coupled with

realities of COVID-19, board

the stress of changes in their personal lives,

certified palliative medicine specialist

has also made this a challenging time for

Amanda Sedlacek, DO, is stepping up

YMC clinic staff.

efforts to support both them and their sickest patients.

To support them, Dr. Sedlacek is leading virtual in-service sessions on topics such

Dr. Sedlacek was featured on the cover

as managing difficult conversations,

of the April/May issue of MED Magazine,

dealing with emotional patients, delivering

which went to print before the pandemic

bad news remotely, embracing new tradi-

had impacted the South

tions with their own

Dakota region. Since then,

families, taking better

Dr. Sedlacek’s work in

care of themselves, and

patient and staff care has

living more mindfully.

become even more rele-

“A lot of people have

vant. She spoke with us

come by my office to say

again in late April to tell

thanks,” says Sedlacek.

us about some of the

“I have had people say, ‘I


didn’t really know how

“Every visit I have now

to manage this before.

is a virtual visit,” Sedlacek

I haven’t ever done self-

told MED. “This includes

care.’ So they appreciate

all of our palliative care

the ideas.”

patients, nursing home

Dr. Sedlacek received

patients, everyone. At first,

training in self-care prac-

it was challenging. Even

tices and group therapy

when things are normal, it

during her Palliative &

is difficult to have some of

Hospice Medicine fellow-

these conversations. But to have to do it

ship at Summa Health in Akron, Ohio. YMC

virtually is a definite change.”

staff who take part in these live training

Sedlacek says some dying patients who

sessions work through a workbook and use

would otherwise have distant family with

things like journaling prompts to process

them are having to navigate these strange

complex emotions in a safe and supportive

waters on their own. In some cases, care-

virtual space.

givers who were helping them can no longer come.


“I do feel like we are doing a good job of supporting our clinic staff,” says Dr.

“We are touching base with our palli-

Sedlacek. “We play ‘We Are Family’ every

ative care patients weekly now, just trying

day at 4:30 and we are finding new ways

to see what they need for support,” she

to help each other and maintain that con-

says. “Now, we are also having people

nection, even though we have to stay six

asking more emotional questions instead

feet apart.” ❖

June 2020


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Dr. Michael Brozik, MD, on Robotic Hernia Repair at Surgical Institute of South Dakota UPCOMING

When general surgeon Michael Brozik,

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ago, he was ‘not a huge

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But he admits that, at first,

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tages of the technology.

allows him to see better than he can

“I changed my tune after groin her-

with his naked eye. As a result, he

nias, though,” says Dr. Brozik. “Before

can handle internal tissues with

I was doing these robotically, many

greater delicacy, reducing trauma to

patients would still be having a lot of

the tissues and cutting pain and

discomfort two weeks later.”

recovery time.

But Brozik noticed that his roboti-

“I would say that the physicians in

cally-repaired groin hernia patients

our group have been early adopters of

had a completely different experience

minimally invasive surgical tech-

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niques,” says Brozik. “Everyone here

“These patients tend to feel like they

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are ahead of the curve in this technol-

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ogy, having seen the advantages.”

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nal incision, Dr. Brozik

he did not fully appreciate the advan-

You can read an extended version of this article on our website.


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January / February 2019


Creating Unbreak


Steven Meyer, MD HIS MARCH, just as the attention of the world was

MED: What compelled you to start

turning to COVID-19, orthopaedic surgeon Steven

this work and how do you think it

J. Meyer, MD, of the CNOS Clinic in Dakota Dunes became the recipient of the 2020 American Academy

of Orthopaedic Surgeons’ Humanitarian Award. The award came

family? SM: What compelled me initially was the fact that I look around and I see

just three months after his 51st medical mission trip to Tanzania

the dichotomy. In America, we have

as part of Siouxland Tanzania Educational Medical Ministries

so much and appreciate so little. Tan-

(STEMM), the nonprofit organization he founded in 1997. STEMM is dedicated to bringing medical care and educational opportunities

zanians have so little and appreciate so much. It has been such a joy to work alongside and develop relationships

to the East African nation. Dr. Meyer spoke with us in April about

with people who truly understand

the award, STEMM, Tanzania, and pivoting during the pandemic.

what it means to live a life of love and

MED: Were you surprised to

Tanzania. Two years after that, we

receive the Humanitarian Award?

did the first knee replacement. The

SM: Well, yes. The previous 20-some

STEMM mission opened up a new

recipients have all been icons of orthopaedics. People like my friend

avenue of high level ortho surgery for the entire country.

Larry Dorr, who has probably written more books on hip replacement than

MED: Things have really blos-

anyone. It is kind of like the Heisman

somed in the region beyond just

Trophy. You expect that to go to ath-

medical care thanks to STEMM.

letes from Auburn or Ohio State and

What are you most proud of?

suddenly it goes to someone from

SM: What makes me really happy is

some little community college. That’s

that, through the efforts of a lot of

kind of how it feels.

other people, orthopaedic surgery is

MED: You have been travelling to Tanzania regularly since you established STEMM in 1997. How have things changed there since your first trip?

now just a small part of STEMM. We also started the number one rated orphanage in Northern Tanzania with fifty orphans from a poor rural community growing up in family homes. We feed hot lunches to thousands of

SM: When I went for the first time in

kids every day and we have sent 10

1996, they were sterilizing instru-

thousand kids to high school and

ments with a hot plate and a cast iron

university. We have built roads and

pot. I was operating with makeshift

buildings and teacher housing. We

instruments and going to the hard-

built a modern birthing center with

ware store to get screws to put in

oxygen and fetal monitors. There is

people. Through our consistent efforts,

really no area of society that STEMM

eight years later, in that same hospital,

hasn’t touched in some way.

I did the first hip replacement in


has impacted you and your

service. Another big blessing for me has been the opportunity to take my kids, one of whom is now in college and two in high school. They have each been to Tanzania eight times. They don’t complain about things as much as most Western kids. It has given all of us a very different perspective. MED: Do you think your patients in Sioux City have been impacted by your mission work? SM: I think my work in Africa has given me a greater sense of empathy and compassion for people, in general. It has also given me the opportunity to offer my patients a window into a greater world perspective. So many of my patients know about the work we do and they know what our mission is about. So it opens up opportunities for them, too. Of all the places in the world, this is not necessarily where you would expect a phenomenal mission to be born. We are a different culture, a different color, mostly blue collar. But people here have demonstrated a great heart for this mission.


MED: What role has CNOS

could be a benefit for our patients.

played in this work?

We were on the forefront of same

SM: CNOS has been a huge part.

day hip and knee replacements five

They have been so supportive, financially, logistically, and through

or six year ago, before a lot of people were even talking about it.

encouragement. I am blessed to have world class partners who are

MED: What is next for STEMM?

at the top of their game. They have

SM: We have recently started

afforded me the opportunity to do this by taking call when I am away and sometimes more than that. In 2012, I was gone for three months and my partners at CNOS picked up my practice and took care of it. MED: Switching gears for a moment, any thoughts on how things have had to change at CNOS over the last few months?

doing outreach clinics in some of the Masai villages, providing things like antibiotics and blood pressure medicine. Next, we would like to partner with US colleges and agribusinesses to build an agricultural technology training center. As far as orthopaedics goes, our dream is to find enough orthopaedic surgeons to do trips with STEMM

SM: CNOS has long been on the

that we can establish

leading edge of technology. We had

centers of orthopaedic

telemedicine in place within a

excellence throughout

couple of days of realizing that we

Tanzania. There is a

had to implement social distancing.

huge pent up demand

We never had a reason to have this

for people to do some-

in place before, but as soon as we

thing meaningful and

needed it, we had it. Our group is

impactful. Giving them

incredibly innovative and creative.

a place to do that could

We tend to be ahead of the curve,

be an opportunity

as long as the science shows there

us to grow. â?–


A Masai child suffering from fluorosis

ABOVE Dr. Meyer works with a Tanzanian colleague to treat a leg deformity caused by fluorosis. RIGHT Dr. Meyer and his wife Dana with some of the first residents of the orphanage established by STEMM.

June 2020


Happenings around the region

News & Notes

South Dakota | Southwest Minnesota | Northwest Iowa | Northeast Nebraska



Avera is enhancing access to translation and interpreter services for non-English speaking patients. Avera has created a 14-page toolkit on COVID-19 symptoms, social distancing, home isolation, hand hygiene, face masks, and more. The toolkit has been translated into Arabic, Amharic, Bosnian, Karen, Kunama, Nepali, Spanish and Swahili, with Vietnamese and Korean translations underway. Avera also created informational videos in Spanish and Nepali featuring Avera doctors.

Through its association with Mayo Clinic, Monument Health in Rapid City launched SARSCoV-2 lgG antibody blood testing for COVID-19 in mid-April. Monument began offering the test at drive-through sites. The test costs $100 and results are typically available from Mayo Clinic Laboratories in 3 to 5 days.

Several Avera facilities have started playing “Here Comes the Sun” over the loudspeaker when babies are born or when someone recovers from COVID-19 and is being discharged. The idea came from Dr. Dayna Groskreutz, a pulmonary/ critical care physician. Several Avera hospitals normally play “We’re Caring for Life” or other tunes overhead every time a baby is born at the facility.


Monument is offering antibody testing for Pennington County and Rapid City employees. Those with the antibody in their blood could be good plasma donors to help hospital patients severely affected by COVID-19. “It’s been suggested many of us have already been exposed to COVID-19, but don’t know it because we didn’t have symptoms,” said Pennington County Commission Chair Deb Hadcock. “The antibody test will allow us to know if the disease has already been circulating in our community.”

Lynne Seime, Medical Technologist at the Rapid City Hospital Laboratory, processes samples for COVID-19 testing.

Monument Health began processing its own COVID-19 test samples at its Rapid City laboratory in April, reducing the time it takes to confirm whether a patient has been infected with the virus. The PCR (polymerase chain reaction) test has a 45-minute run time, and 16 tests can be processed at once. Because of the small number of tests kits, initial tests were reserved for hospitalized patients. Tests of non-hospitalized patients were being sent to Mayo Clinic. Monument Health is participating with Mayo Clinic and other healthcare systems in the region in a research project to determine if blood plasma from recovered COVID-19 patients could be an effective treatment for hospital patients with severe infections. Plasma can be frozen for up to a year and could be used to treat severely ill COVID-19 patients locally.

The Monument Health Foundation has launched a COVID-19 Medical Response Fund to support community efforts to fight the coronavirus Tax-deductible gifts to the fund are being used to purchase or help produce medical equipment such as 3D printing supplies for specialized masks created at South Dakota School of Mines & Technology, or locally manufactured face shields.


Monument Health uses innovative UVC light process to sterilize PPE

With supplies of face masks and other personal protective equipment dwindling, Monument Health devised an innovative way to sterilize and reuse N95 respirators. The health system adapted ultraviolet UVC light towers that traditionally are used at Rapid City Hospital to decontaminate patient rooms to sterilize as many as 1,900 N95 masks per day. The UVC towers are placed eight feet apart, and 20 masks are hung on racks midway between them. It takes about 7 1/2 minutes to disinfect a batch. Each respirator mask can be sterilized as many as five times.

SANFORD Three weeks after starting an initiative to help their colleagues facing financial hardship during the pandemic, the Sanford Health Foundation announced that Sanford employees had donated more than $1 million dollars. The money benefits the Foundation’s Enterprise Employee Crisis Fund, which supports Sanford and Good Samaritan Society employees struggling to meet basic needs due to extraordinary and unexpected circumstances. Any employee may apply to receive up to $1,000 in assistance.

June 2020

Sanford has also joined the national clinical trial of blood plasma therapy for critically ill COVD-19 patients. A Sanford patient in Fargo received a transfusion of plasma from a recovered COVID-19 patient. The use of plasma under this program is for hospitalized patients with severe COVID-19 or those at high risk of progression to life-threatening disease. Studies suggest that antibody-rich convalescent plasma may lessen severity or shorten the length of the illness caused by the virus. The Sanford laboratory in Sioux Falls was the first Sanford facility to start antibody testing for COVID-19 in April. Sanford conducted trial runs before rolling the tests out system-wide. Antibody tests determine previous infection through a blood test. Sanford said it had the capacity to complete up to 1,200 tests daily. Sanford Health Plan announced in April that it would waive all out-ofpocket costs including medical co-pays, deductibles and coinsurance charges for COVID-19 treatment for its members through May 31.The health plan said it would cover all costs for testing and treatment for its members, including outpatient care and inpatient hospital stays across the plan’s footprint in North Dakota, South Dakota, Iowa and Minnesota.

Sanford Health is leading a clinical trial of the antimalarial drug hydroxychloroquine to understand its role in treating and potentially preventing COVID-19. The study will initially include 2,000 exposed outpatients, including frontline healthcare workers and other high-risk patients. The prophylactic treatment trial is designed to determine whether the medication can prevent the illness or minimize symptoms. Infectious disease specialist Susan Hoover, MD, PhD, is Principal Investigator.

At the beginning of April, Sanford Health began utilizing a 90-minute test for COVID-19. The rapid tests were initially reserved for the highest priority patients including those who are hospitalized, healthcare workers, and elderly adults living in long-term care facilities. The rapid tests were initially rolled out in Sioux Falls and Fargo. The addition of the rapid tests increased Sanford’s daily testing abilities by 1,500 tests per week.

SIOUXLAND STACIE WEBNER Stacie Webner, ARNP, has transitioned from UnityPoint Clinic Urgent Care to a family medicine provider at UnityPoint Clinic Family Medicine – Sunnybrook. Webner received a BS in Nursing from Mankato State University and an MS in Nursing from Clarkson College in Omaha. She brings with her over 13 years of experience as a nurse practitioner and is certified by the American Academy of Nurse Practitioners. Prior to joining UnityPoint Clinic Family Medicine, Webner worked at UnityPoint Clinic Urgent Care in Sioux City.

INDEPENDENTS Children’s Hospital & Medical Center and the University of Nebraska Medical Center Munroe-Meyer Institute have announced the signing of a new Institutional Affiliation Agreement to enhance and expand genetics, developmental/behavioral pediatrics, behavioral health, and primary care medical home services in Nebraska and across the region. This IAA is part of a Master Affiliation Agreement between Children’s and UNMC, established in late 2019 to broaden and enhance collaboration between Children’s and various UNMC entities.


• Happenings around the region

News & Notes

Happenings around the region



Former Assistant Administrator Lindsey Hauger is the new CEO of Pioneer Memorial Hospital & Health Services in Viborg. Hauger grew up in Viborg and worked at the hospital as a CNA in high school. She received her MBA in healthcare at the University of Sioux Falls and received her Nursing Home Administration License in 2017. Hauger replaces former CEO, Tom Richter, who retired at the end of April. Amanda Marts, a PT at Pioneer Memorial, recently received the Clinical Instructor of the Year Award from USD School of Health Sciences Department of Physical Therapy. She was chosen by doctoral candidates for her impact on their clinical experiences.

Linda Hofmann, RN, has received the 2020 Award for Nursing Excellence at Yankton Medical Clinic, PC. Hofmann has been a nurse for 40 years and has worked at YMC in multiple departments for 11 1 ⁄2 years. She works in the gynecology and obstetrics department.


SARA PEPPER Dr. Sara Pepper of Yankton Medical Clinic has earned board certification by the American Board of Pediatrics. Pepper is also now listed as a Fellow of the American Academy of Pediatrics. Dr. Pepper has been a pediatrician at YMC since 2018. YMC recently awarded six scholarships to area students as part of a 23-year-old scholarship program to promote healthcare careers. Four scholarships went to high school students, one to a student enrolled in a nursing, radiology, medical lab, or respiratory therapist program, and one to a medical student at the Sanford School of Medicine. Applicants must plan to return to work within 50 miles of Yankton.

Prairie Lakes Healthcare System in Watertown resumed elective surgeries in late April. The hospital said proactive measures implemented in response to COVID-19 would stay in place as a deliberate effort to carefully return to business; including the continued enforcement of PLHS’s No Visitor Policy and screening of temperatures and other symptoms at the entrances. “We welcome the opportunity to return, not to normal but to a new normal as we make a positive difference in the health of our patients and the communities we serve,” said CEO K.C. DeBoer.

CAITLIN BACH Caitlin Bach is the new General Manager of Nutritional and Environmental Services at PLHS. Bach is a native of the Watertown area and a graduate of Lake Area Technical Institute with a degree in marketing and business management. She was most recently the Nutritional Services Manager and brings twelve years experience at PLHS to her new role as General Manager.

SCOTT KINDLE Board certified dermatologist Scott Kindle, MD, has joined Yankton Medical Clinic. Dr. Kindle earned his MD from the University of Nebraska Medical Center in Omaha and completed his residency at Mayo Clinic in Rochester, Minnesota. He joins Dr. James Young in the dermatology department

PLHS has launched a plan to ensure income stability for its staff, guarantee the accrual of employee benefits, protect staff with COVID-19 exposures, and safeguard organizational needs through the pandemic. Under the “Prairie Lakes Cares Plan”, PLHS will redeploy staff with reduced hours and those who cannot be redeployed will be able to access the plan, which will have an allocated number of hours for staff in these situations.

PRASHANTH ANAND Orthopaedic surgeon Prashanth Anand, MD, FACS, has joined the physicians of the CNOS Clinic in Dakota Dunes. Dr. Anand will practice general orthopaedics with an emphasis in sports medicine and arthroplasty at UnityPoint Health – Fort Dodge. Dr. Anand completed fellowships in Foot & Ankle surgery at Duke and in Sports Medicine at Union Memorial Hospital in Baltimore. He comes to CNOS from Carle Richland Memorial Hospital in Olney, Illinois.


OTHER Spencer Hospital nurses Carol Hartig, Dee Hoger, Beth Hopkins, John Lyon and Margaret Molitor have been selected among Iowa’s 100 Great Nurses for 2020. The 100 Great Iowa Nurses program identifies 100 outstanding nurses across the state every year.

The Helmsley Charitable Trust announced in April that several area facilities would receive funding from a multimillion-dollar effort to save the lives of COVID-19 patients and protect the frontline healthcare workers. A total of $4,711,481 in funding will be distributed across five upper-midwestern states to pay for 367 LUCAS mechanical CPR devices to be deployed to hospitals caring for patients during the pandemic and beyond. Prairie Lakes Healthcare System, Sanford Health, Avera and Monument all received funds.


Patients Staff

ANGELA GAIKOWSKI Family Medicine Nurse Practitioner Angela Gaikowski of Sisseton, South Dakota has joined Modern Day Health Care in Sioux Falls. Gaikowski has special interest in pediatrics and mental health. Modern Day Health Care (MDHC) is an advanced practice nurse-owned and operated clinic that provides 100 percent of it’s care through telemedicine. They recently expanded their coverage into Minnesota and can now provide telemedicine services to four states including South Dakota, Iowa, and Colorado.

❱ Intrigued by something you’ve read here in News & Notes? Want to know more? You can always read the full versions of these and other recent news items on our website. New articles are added every week!


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• Happenings around the region

News & Notes

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HEN IT COMES TO informa-

understand where people are getting

tion about COVID-19, the people

COVID-19 information, their most trusted

of South Dakota trust doctors

sources, current behaviors, impact on

and public health officials more

basic needs and mental health, and their

than other sources. Both rank higher

access to healthcare,” says Wesner.

than elected officials or the news media

Seventy-two percent of respondents

in a new statewide public health survey

report that they were self-isolating most

led by faculty in the joint USD-SDSU

of the time and 90 percent were supportive

Master of Public Health program and

of school and business closures. Nine-

USD’s Sanford School of Medicine and

ty-three percent said their most trusted

Department of Psychology.

source of COVID-19 information is public

The group launched the Community Impact Survey on March 24th, relying

health officials. Medical doctors came in second at 68 percent.

primarily on social media to help spread

“I’m hoping that this information is

the word. Within a week, more than 4,000

empowering for doctors and shows them

South Dakotans had responded. By mid-

what an important role they play in public

April, that number had climbed to 6,000

health,” says Wesner. “People value their

with all but a single county represented.

opinion much more than they value elected

“We are hoping that this will help us

officials and the news media. This really

learn how individuals and families are

demonstrates that they can play a much

affected by and reacting to the coronavirus

larger role than they already do in their

pandemic,” says Chelsea Wesner, MPH,

communities in shaping health policy and

MSW, of USD’s School of Health Sciences.

larger public health responses.”

“Our primary goal is to inform public health

The findings are being shared with

responses as this pandemic evolves and

the Great Plains Tribal Epidemiology

when a vaccine becomes available.”

Center and the South Dakota State Health

Wesner says previous health crises

Department with a view toward developing

suggest that the pandemic has the poten-

effective communications both now and

tial to be devastating to rural and tribal

in the future.

communities, where baseline health may

“These findings are informing the

not be as high. They are using the survey

public health response now, but I think

responses to help craft effective messages

we can use the same findings when a vac-

especially for people in underserved

cine is available,” says Wesner. “We need


to be asking what else can we do? How

“If we look back at past outbreaks, the

can we plan ahead for when we have a

number of fatalities is higher in tribal com-

vaccine? Who are people going to trust

munities,” says Wesner. These communities

to share that information and how do we

are also less likely to have easy access to

reach them?”

healthcare when residents do get sick. “In order to develop effective messaging going forward, it is critical that we

June 2020


One answer seems to be to involve both public health officials and physicians in the effort. ❖


How to Deal with Potentially Dangerous Patients BY MICHAEL VICTOROFF, MD



policies for managing patients who

to help.”). Unfortunately, there is no

ers regularly deal with

create risks to themselves or those

fixed rule for when to apply one tactic

patients under stress

around them. Some form of this

or the other.

and are exposed to the

advice logically extends to all health-

The practitioners who are most

risk or threat of violence in the

care providers. It must be remembered

talented in this art tend to be those

workplace at higher rates than

that violent patients may themselves

with experience. One important point

most other professions. Unfortu-

be vulnerable to injury or adverse

about verbal confrontation is that

nately, the nature of the profession

health outcomes, and need interven-

high stress levels can generate a state

makes it necessary for providers

tions by behavioral health, social

of “auditory exclusion,” in which any

sometimes to care for, manage, or

services, law enforcement, or the

party might actually not be able to

defend themselves from a person

courts. The organization’s legal advi-

hear questions, instructions, or

who is acting out violently.

sor should be readily available for


Emergency medicine providers,

crisis management for situations such

in particular, often face the challenge

as applying for a restraining order or

of conducting an assessment on a

handling refusal of treatment by an

resistant patient. EMTALA rules that

incompetent patient.

require a clinical evaluation do not


ableness and reality apply in the ED


and everywhere else. No clinician is

A delicate judgment needs to be made

required to put their safety at risk to

sometimes between confronting a

comply with the law. The question is

belligerent person with threats (e.g.,

whether all available means have

“You’re making me very uncomfort-

• Delirium and delusional states

been used to protect staff—and other

able. If you continue to act like this,

patients—as well as the violent

I’m going to call security.”) versus

• Suicidal intent


attempting to bond with them by

make exceptions for difficult cases. However, the standards of reason-

Emergency and some urgent care

being accommodating (e.g., “I defi-

facilities that are subject to EMTALA

nitely get why that’s bothering you.

are obliged to develop resources and

Let me see if I can do something

The strongest risk factor for violence is a history of violence. Other risk factors include: • Intoxication

• Fear, anger, and revenge • Explosive or antisocial personality traits •C  ommunication barriers, like language, sensory or intellectual impediments

Do you know the signals of an impending assault? Read them and access OSHA’s guidelines on violence and healthcare workers on our website.



Besides offering training, facilities and practices need to assure adequate staffing for safety. They can support their staff with policies that encourage personnel to take unobtrusive, protective steps at an early stage of discomfort. Some of these include involving chaperones or asking a colleague to join a tense discussion, maintaining interpersonal space, not leaning/reaching across the patient’s body, or not allowing a patient to block the way out of a room. In some cases, it might be better to avoid giving a patient the sense of being physically or emotionally “cornered.” Physical and technological measures are available that can be useful. Some of these are flags in the patient chart about a past history of violence or delirium, a coded flag on the patient’s door or stretcher, colorcoded patient gowns or wristbands, “panic buttons” in patient care areas or even wireless alarms carried as ID badges. Appropriate physical barriers (such as reception desks) and clear pathways within the facility are common sense measures. Visible video cameras may have a deterrent effect (and recordings can help defend

Committed to Making Your Workplace Safer

providers, when their actions are proper.) Finally, it should be remembered that people who have been subjected to violence may carry a bit of latent PTSD. The very training and policy discussions intended to improve safety can be experienced as stressful by some trainees. Some people don’t have the temperament to intervene in a violent encounter, and it is not reasonable to build this duty into everyone’s job requirement. ❖

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Michael Victoroff, MD, COPIC Patient Safety and Risk Management

June 2020


The Value of Mindfulness for Healthcare Professionals Stress, Self-Esteem, and Job Satisfaction can all be improved by learning to be present BY CAROLE SOUTH-WINTER


HANGES to health delivery

Research supports that mindful-

Fourth, the act of meditation itself

and administration in recent

ness-based interventions such as

is associated with increased parasym-

decades have intensified

sitting meditation, breathing exer-

pathetic tone and related decreases in

levels of stress, burnout, and

cises, guided imagery, relaxation

heart rate, blood pressure, blood cor-

morale among healthcare profession-

methods, yoga, and desensitiza-

tisol, breathing rate, skin conductance,

als. The demands these professionals

tion-relaxation can have significant

and muscle tension. Finally, a number

face include heavy caseloads, limited

positive impacts on job satisfaction,

of mindfulness training studies in

control over the work environment,

relationships with patients, co-work-

patient populations report enhanced

long hours, and even concern over

ers and administration; as well as

immune function as measured by

adequate PPE and moral issues.

increased focus and creativity.

cytokine expression, leukocyte quan-

This is directly linked to increased

First, mindfulness training can

stress and symptoms of burnout.

promote long-standing increases

Miller and McGowen (2000) point to

in positive affect and reductions in

clinical training “culture” to explain

anxiety, emotional reactivity, and

that the goal-oriented approach leads

stress. Second, it is reported to

to neglecting alternative sources of

increase empathy and compassion,

gratification or self-esteem; thus,

and to promote a sense of connected-

after training, physicians may

ness with others. Third, it is viewed

not have a way to find meaningful

as a predictor of health-determining

balance between work and other life

lifestyle choices, including diet, exer-


cise, and substance use.

tities, and antibody titers in response to vaccination. ❖

Carole South-Winter, ND, EdD, is Associate Professor and Health Services Administration Program Director in the Beacom School of Business at USD.

Go online to learn more about “Sass and Science”, a new mindfulness training opportunity for healthcare professionals.

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What’s happening in the world – it makes caring for our community more important than ever. And that’s why we’re here. Because health care lives in all the places you are. The unfamiliar places. The challenging places. The hopeful places.

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Profile for MED- (Midwest Medical Edition)

MED Magazine June 2020  

If the COVID-19 crisis has given us anything, it is a timely reminder that our medical community is filled with extraordinary providers. In...

MED Magazine June 2020  

If the COVID-19 crisis has given us anything, it is a timely reminder that our medical community is filled with extraordinary providers. In...