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Monthly Newsletter· May 2014

KVCC leads the way in statewide information technology initiative. Kennebec Valley Community College (KVCC) is the first of Maine’s community colleges to launch training through a new federally funded program designed to meet a growing demand for skilled information technology workers in the state. The College is offering four short and convenient course modules from April to August that provide a strong foundation for entry into the information technology industry. These courses will be followed by more extensive offerings in the fall semester. The initial courses are being offered primarily online and are the first to be launched through Maine is IT!, a federally funded program that is enabling Maine’s community colleges to add new programs, certificates, courses, and short-term training in information technology. At KVCC, the first courses are part of the Computing Technology Industry Association (CompTIA) A+ certification process – considered the starting point for a career in the IT industry. “This is a very quick, afforda-

ble, and flexible pathway into a lucrative career field,” said Flora Stack, KVCC’s Continuing Education Coordinator. “The courses are designed to fit into the schedule and price range of anyone from a high school student to a stay-at-home parent to a full-time worker seeking a new profession.” The initial courses potentially result in an industry certification. The courses do not appear on a college transcript; however, upon successful completion and certification in all of the specialty IT concentrations, KVCC may grant college credit which can be transferred into the Applied Electronics and Computer Technology Program at KVCC. Although students must enroll in the first module to take subsequent modules, there is no requirement to complete all four, nor do students have to take certification exams if they are simply seeking skills rather than certification. For students fearful of training to learn these skills, there is also no risk that a difficult experience will appear on their permanent record. The Maine is IT! Program, funded by a $13 million grant from the U.S. Department of Labor, is designed to address the growing need in Maine for skilled information technology workers across many industries. Continued on page 3

Highlights in this Issue: P. 2: From the President’s Chair P. 4: Member Events Calendar P. 6: Health Insurance Coverage P. 7: Member News P. 8: Member Spotlight: Magic Falls Rafting

Creating Something out of Nothing Isn’t Easy-Small Business Week by: Tracy O’Clair

As a small business owner myself, I can appreciate the entrepreneurial spirit. It’s not easy to make something from nothing nor to create a viable business. The mix of long tedious hours, endless sacrifices and numerous mistakes wears on a person’s soul. I don’t care who you are – it’s hard work! And to increase the pain of our labor, we live in central Maine. Hey don’t get me wrong, we love it here – or we wouldn’t stay. But the population is small, the economy isn’t always ideal and everything just seems to take longer! But you know what? That IS what makes us stronger business owners! We have learned to diversify, create lasting business relationships and reach out for help. We have a strong supportive community to help us with guidance, resources and education. We have friends. Continued on page 2

NEW NAME! NEW LOOK! Keep checking our Facebook page to see what’s coming for this year’s Taste! August 6, 2014

Like us on Facebook

50 ELM STREET, WATERVILLE, ME 04901 • TEL: (207) 873-3315 • FAX: (207) 877-0087 • Brad Fisher, Chair of the Board • Kimberly N. Lindlof, President & CEO

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From the President’s Chair If you want to get the most of your Mid-Maine Chamber membership, there are some FREE things that you Bowdoin Photography could do to maximize your impact: 1. Bring your business cards and brochures to the Chamber’s Visitors’ Center. We begin getting extremely busy after Memorial Day, so keep us stocked up! 2. Update your Web page on our site. Some of you have never populated your page on our site & often, this is the 1st page that pops up in a google search. 3. Place your job postings on our site for FREE. This is how I found two of our employees and how my board chair found his job. It’s quick, easy & effective. What have you got to lose? 4. Post your events on our site for FREE: Open houses, seminars, fund-raisers, workshops, trade shows, concerts, public meetings, etc. We publish these in this newsletter, on our electronic bulletin board in the Visitors’ Center plus on the Web site – and we’re promoting the site in various publication around the region & beyond. It’s very quick & easy. Let us help you spread the word! 5. Got a good deal that you want to share? Post it on our Hot Deals…and as a consumer, check those out before you shop locally in order to shop wisely. For #2-5, you’ll need to go to our Web site, and log on using your user name & password. If you don’t know your user name, please contact Patricia at . Enjoy your Spring!

- Kimberly

Bangor Savings Bank & Marden Dubord Bernier Stevens, Attorneys At Law 366 Upper Main Street Waterville

May 21st from 5:30PM—7:00PM 50/50 Sponsor: Sponsored by:

Complimentary hors d’oeuvres and drinks, fabulous door prizes, 50/50 raffle & more! WATERVILLE

Small Business Week

 

Analyze Your Competition Email Marketing Strategies

Getting Started with QuickBooks

Tracy O’Clair is owner of TCOmedia, an Authorized Local Expert for Constant Contact, and the host of Social Media Breakfast Central Maine. Wordpress Central Maine and #44Tweetup.

QuickBooks Explained, an Intermediate Class Discussion Continued from page 1  Grow Your Customer Base & Small Business Week as defined Increase Sales with a Marketby the Small Business Administraing Funnel tion is May 12 to May 16, 2014.  Building Mobile Friendly Waterville will celebrate Small WordPress Websites Business Week by hosting a series of informative seminars throughout  Tweetup Central Maine the city Monday through Thursday  Cash Mob ending with a Cash Mob from 11 Full event details located at a.m. to 1 p.m. on Friday. Below events are presented by Mid How can you help? You can help -Maine Chamber, TOCmedia, by attending an event, participating Waterville Public Library, Waterin the cash mob, spreading the word ville Main Street and Kennebec and joining the conversation. Valley Council of Governments: |  Supporting Business Growth at the Municipal Level le | #SBWTVL  LinkedIn Live in 45

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KVCC Leads the way continued from page 1

The grant, awarded through the Trade Adjustment Assistance Community College and Career Training Grant (TAACCCT) Program, is projected to serve nearly 2,100 participants over the next three years. KVCC is now in the process of designing additional courses and programs for the project and expects to begin offering them in the fall semester. More information on these courses will be posted on the college web-site at as it becomes available. This workforce solution was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. KVCC is an equal opportunity employer, adaptive equipment available upon request for individuals with disabilities. To learn more go to Health Insurance Coverage

Ribbon Cutting Ceremony at: O’Reilly Auto Parts—Waterville

Ribbon Cutting Ceremony at: O’Reilly Auto Parts - Winslow

Propane & Natural Gas: Large Industrial/Commercial Gas-Fired Equipment: Begins May 5, 2014 Ribbon Cutting Ceremony at: Eye Care of Maine

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Small businesses that buy coverage through the SHOP Marketplace may also qualify for a tax credit worth up to 50 percent of their contributions to employee premium costs (up to 35 percent for tax-exempt employers). Small businesses have already received more than $1 billion in tax credits since this tax credit was created in 2010. If you have questions about what the SHOP Marketplace offers or how to apply, visit or call the SHOP Employer Call Center toll-free at 1-800-706-7893 (1-800-706-7915 – TTY). Ray Hurd is Medicare’s Regional Administrator.

March Business Breakfast Series Craig Larabee—Jobs for Maine Graduates

Ribbon Cutting Ceremony at: MK Orthodontics

Kennebec Valley Community College is now offering a Propane and Natural Gas: Large Industrial and Commercial Gas-Fired Equipment course. This course is designed to enable experienced gas industry managers, sales representatives, and service technicians to properly size and install gas service connections for large industrial and commercial gas-fired equipment and systems. Successful completion of this course and the corresponding CETP exam will prepare students in obtaining the State of Maine Propane and Natural Gas Technician-Large Equipment Connection and Service endorsement. Additional eligibility requirements apply. FMI: professions/fuel/license_types.html Course Dates: May 5, 7, 12 & 14-16, 2014 Course Cost: $385

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May 1: 10th Annual Downtown Celebration—5:30 PM Silver St., Waterville. FMI : May 2: MDF presents the14th Annual Downtown Conference - Registration is Open! Downtown is the Place! Join us in Waterville to celebrate Quality of Place, Thrive in Place, and Age in Place. The conference will include great speakers, interactive sessions, networking opportunities, tours, fabulous food, and much more. Don't miss this exciting and educational opportunity! events/14th-Annual-Maine-DowntownConference/727/ May 2: Somerset Stone and Stove :Big Green Egg Cooking Class 6-8pm. Somerset Stone & Stove 1078 Kennedy Memorial Drive Oakland. Egg chef Andrew Bausman from Tarantan Industries will be cooking and teaching great ideas for you to enjoy with your own Big Green Egg. May 3: Somerset Stone and Stove Open House 1078 Kennedy Memorial Dr., Oakland. 8AM—4PM Lots of displays. We will have our kayaks and accessories, Big Green Egg and many hardscape products on display such as our firepit, columns, pavers & more. Exciting events for all. or 4659800. May 3: Walk to Help End Youth Homelessness. New Balance on Walnut Street in Skowhegan and at Alfond Youth Center on North Street in Waterville. Both will have registration beginning at 9:00 am and the Walk will begin at 10:00. Each walk is less than 3 miles. Registration forms, sponsor sheets and route maps are available on United Way of Mid-Maine’s website at http:// or by contacting the UWMM office at (207)873-0686 or e-mail at May 9: John Sebastian is performing at

Budgeting 101, Financial Freedom, Breaking the Credit Card Cycle, Debt Management, Eating Well for Less, Savings and Assets, and Set8:00pm Waterville Opera House FMI: 873- ting Financial Goals. 7000 or May 17:The Kennebec Montessori will hold May 10: Pete Witham & The Cozmik Zom- its 2nd Annual 5K Run/Walk and Fun Run at bies live at Mainely Brews Restaurant, 21+. its location at 38 Sheridan Road in Fairfield. Breakfast by Selah Tea to follow the FMI race. Advanced registration is $15 for adults/ May 10: The Met Live in HD presents: $5 for children. All runners who register by La Cenerentola May 5 will receive a t-shirt. All proceeds to 12:55pm (live) benefit the Kennebec Montessori School. ParWaterville Opera House, 1 Common St. FMI: ticipants are also invited to bring a non873-8000 or perishable food item to be donated to the local May 10: “Age of Champions” An Award- food pantry. Registration info available at: Winning PBS Documentary-Muskie Commu- nity Center, 38 Gold Street, Waterville May FMI:; 45310, 2014, 1:30pm Matinee, RSVP, FMI: http:// 6055 22: Lakewood Theater - Get ready for champions the 114th Season of Lakewood Theater. “Why Do Fools Fall in Love” at 8PM . FMI and the May 12—16: Small Business Week, In celefull schedule bration of National Small Business week, theater/full-schedule Waterville Main Street, TOC Media, Waterville Public Library Business and CaMay 31: Saturday, May 31! reer Center, the Mid-Maine Chamber of Let’s Go! Family Mountain Bike Day Commerce, Waterville Rotary, KVCOG, Quarry Road Recreation Area FMI: and Maine SBDC have teamed up to offer business support and networking opportunievents/2014-05-01.html?layout=month ties. FMI: 2014 Business to Business Showcase BusinessWaterville and http:// May 17: United Way of Mid-Maine, the Central Maine CA$H Coalition and the MidMaine Homeless Shelter will be hosting a free Financial Fitness Fair for our local residents who wish to gain information and resources to better manage their finances. We will be offering 30 minute workshops on

Find more great mid-Maine events anytime at!

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Ass over Teakettle Bloody Mary Mix

Katherine Quinn 18 Huff Rd. Cornville, ME 04976 399-9223

Lakewood Theater Jeffrey and Susan Quinn 76 Theater Rd. Madison, Maine 04950 474-5253

Lakewood Inn Restaurant Jeffrey and Susan Quinn 76 Theater Rd. Madison, Maine 04950 474-5253

Maine-ly Power Sports 272 Skowhegan Rd., Route 201 Fairfield, Maine 04937 453-7278 2014 Business to Business Showcase

Congratulations to the 2014 Mainebiz Business Leaders of the Year: small company business leader, Peter Rinck, CEO of Rinck Advertising; large company business leader; Royce Cross, president and CEO of Cross Insurance; and nonprofit business leader; Patricia Quinn, executive director of the Northern New England Passenger Rail Authority. Coldwell Banker Plourde Real Estate would like to welcome Robin Cyr as its newest Agent to our team. Robin is a graduate of Thomas College. She brings her enthusiasm for the region and brings 25+ years experience in public service. Skowhegan Savings has announced that Richard St. Pierre has been appointed the company’s senior VP and CFO. Congratulations, Richard!

the country, which must now be confirmed in the U.S. Senate. Go get ‘em Bro! Vera Rand Roberts, senior VP and midcoast commercial regional manager of Camden National Bank, is pleased to announce the appointment of Chad Place as assistant VP, commercial banking officer. Welcome aboard! Peter Van Allen will become editor of Mainebiz early this month. Van Allen previously worked as a reporter at the Philadelphia Business Journal & business editor at the Courier-Post in NJ, as well as the PostTribune in Indiana. Welcome aboard! Care & Comfort is delighted to announced that Aleta Grenier, Anne Lunt, Honey Rae Mulhearn, and Myriah Palow, Donna Simonds, and Victoria Whiten-Marcia have jointed Care & Comfort’s Waterville office. It provides homecare, behavioral care and home modifications to the community for over 20 years.

Mount Merici Academy is proud to announce the addition of Wendy Martin as its new director of development. Wendy brings years of experience in working in admissions at Thomas College. CongratuChristopher “Chris” L. Gaunce, VP of Cenlations, Wendy. tral Maine Motors Auto Group was one of four recipients to receive Northwood AT&T would like to congratulate Katie Reed & April Herbold who recently won the University Outstanding Alumni Award. WooHoo! President’s Volunteer Service Award (PVSA), a prestigious honor awarded annuPeople’s United Bank announced recently ally by the President of the US in recognition of sustained volunteer service. To earn that Pam Ward was promoted to VP & the national honor, these employees volun- Wealth Management Administration Leader. Ward will be responsible for leading the teered more than 100 hours during 2013. Maine team of wealth management & inWay to go! vestment specialists for the bank. According to MaineBiz, President Obama Way to go, Pam. has nominated Colby College President William "Bro" Adams to lead the National Endowment for the Humanities, one of the largest funders of humanities programs in

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Health Insurance Coverage What Small Businesses Need to Know By: Ray Hurd

Small business owners looking to make sense of the Affordable Care Act and provide health insurance options to their employees have new resources available. The Small Business Health Options Program (SHOP), a part of the new Health Insurance Marketplace, gives small business owners access to available choices for quality, private health insurance plans. This helpful information and other tools allow you to compare plans and ultimately choose coverage options that work best for your company and your employees. There are a few important points about the Affordable Care Act small business owners need to know, including: •You’re not required to offer health insurance under the health care law if you have fewer than 50 employees, nor is there any penalty if you don’t. •You can buy insurance through the SHOP Marketplace if you have 50 or fewer full-time employees, and you offer insurance to all full-time employees (generally those working 30 or more hours a week). •Every plan in the SHOP Marketplace covers a comprehensive set of benefits, including doctor visits, hospital stays, preventive care, and prescriptions.

•New rules require these plans to treat you fairly; insurance companies can’t raise premiums for the group just because of an employee’s preexisting health condition or because an employee gets sick or injured, and there are new limits on charging small groups higher premiums for older employees. In Maine, small business owners can enroll in SHOP coverage directly through an agent, broker or a health insurance company that offers a SHOP Qualified Health Plan. An agent, broker or insurer can help you find and compare SHOP health plans, give you exact prices and help your employees enroll. They can also help small business owners fill out and send in a paper application for SHOP eligibility to the SHOP Marketplace. Additionally, you can find plan information, a Premium Estimation Tool and download an application for SHOP eligibility on You don’t need to wait to hear back from the SHOP Marketplace about your eligibility before enrolling. But if you want to apply for the Small Business Health Care Tax Credit, you will need to get a notice of your SHOP eligibility before you file your returns for tax year 2014. continued on page 3

Tues., May 6

8:00 AM

Business Expansion & Retention Chamber Boardroom

Fri., May 9

12:00 PM

Ambassador Luncheon Weathervane Restaurant

Fri. May 16

7:30 AM

Finance Committee Chamber Boardroom

Wed., May 28 8:00 AM

Membership Committee Chamber Boardroom

Fri., May 30

Board of Directors Chamber Boardroom

7:30 AM

May 1: Business Breakfast Series 7:15-9AM at Thomas College Summit Room, Spann Student Commons “Ten Best Practices to Reduce Legal Risk” with Jim Erwin, chair of Employment Group at Pierce Atwood, discusses strategies to help you navigate high-risk situations successfully. To register, visit or e-mail Christian at

May 21: Business After Hours 5:30-7PM co-hosts Bangor Savings Bank & Marden Dubord Bernier Stevens, Attorneys At Law 366 Upper Main Street, Waterville Join us for networking and more! This is a great opportunity to mix and mingle with other business professionals! Remember your business cards. No registration required. Join us!

News from Efficiency Maine: The Business Program is promoting new incentive levels for various energy efficiency measures including lighting, HVAC, refrigeration, variable frequency drives, and other measures. Incentives are also available for retrofit and new construction projects. For example, the program now offers new incentives on highefficiency heat pumps, as well as incentives for LED lights. Agricultural incentives for some high-efficiency adjustable speed drives on ventilation fan motors have increased from $425 and $500 to $1,200 and $1,800, respectively. Besides the new incentives, annual caps were recently increased to $100,000 per customer per program year.

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Recently - Coldwell Banker Plourde Real Estate was honored for its outstanding performance during the past year at the 2014 Cartus Broker Network International Conference held at the Harbor Beach Marriott Resort in Florida, receiving the “Cartus Five Star Award”. Cartus Broker Network is the nation’s leading referral network of 802 market-leading real estate firms representing approximately 2,900 offices.

mini-courses, or short groups of lectures, are free & do not require advance registration: employers . 3 courses that are currently available: Introduction to Recordkeeping for OSHA, Prevailing Wages for State ConstrucAt the Coldwell Banker Statewide Awards tion Jobs and Maine State Drug-Testing Law. ceremony Steve Roy & Rachel Anderson were awarded the “International President’s Circle JMG would like to thank the People's United Award”, Pam Natole was awarded the Community Foundation for providing it with “International Diamond Society Award” and Patrice Lessard & Betty Mills were awarded a $4,000 grant to support its Financial Literathe “International Sterling Award. Steve Roy, cy Program. Every year, more than 3,000 stuRachel Anderson placed in the top 5 in closed dents in HS and middle school in Maine disunits & Pam Natole placed 13th in closed cover the ins and outs of saving, budgeting, banking and what it takes to be a smart conunits. sumer. On behalf of the students it serves, SMMC has received a $80,000 grant from thank you! Efficiency Maine. The project involves a collaboration between the Town of Fairfield, Congratulations to Northeast Merchandising the City of Waterville, the Town of Winslow, SMMC and Elizabeth Reuthe Associates. Corp. of Skowhegan for being a finalist in The purpose of the project is to achieve ener- the Family Owned Business awards to be segy retrofitting activity in a significant percent- lected and presented in mid-May at Sable age of homes in our communities and to help Oakes. Way to go! make Efficiency Maine Trust's incentives more accessible. We have a lot of work ahead FOUR $1,000 SCHOLARSHIPS AVAILAof us but I think this project will help us move BLE: Each spring, KFS awards scholarships closer towards our carbon reduction goal and to high school seniors who will attend college at the same time improve the quality of life for in the fall. To be eligible, the candidate must people in our region. Tom Tietenberg and be a high school senior in the KFS service John & Elizabeth Reuthe were instrumental in area, receiving their high school diploma in preparing and submitting the grant to EMT. This grant would not have been possible with- the spring of the current school year, and must have a cumulative GPA of 3.0 or higher in out their help. high school. Applications are available at both KFS branches and online at http:// J&S Oil wants you to bundle up and save – an additional 5 cents that is per gallon for pre- The application deadline is May 9, 2014. buy or budgeted fuel for the year with your fuel contract before May 30th. 207-873-5151 or 1-888-249-0606. University College of the University of Maine J&S Oil invites you to partner with them to System has formed a partnership with the purchase your electricity. And, residential CareerCenter to provide important public customers who enroll with them between now information to Maine’s employers. These

and June 30th are automatically entered to win a pair of Red Sox tickets. One lucky winner will receive the grand prize of a VIP Red Sox package for 4! Colby Museum of Art has been recognized on the list of 2014 Top Museums Worth Traveling For in Maine! Céline Cousteau, a young luminary of nature documentary filmmaking and conservation advocacy, will serve as Unity College’s 2014 commencement speaker. She is a granddaughter of famed ocean explorer Jacques Cousteau - See more at: unity-focus/one-greenestcommencements#sthash.HpCNInRz.dpuf "And the winners are....." Just for Fun Contest Winners Announced! All the contest entries on display now at Stained Glass Express 10 Railroad Sq. -Waterville. Can't make it? You can also see the entries on Facebook and Pinterest! Bangor Savings Bank Foundation has announced its regional winners. In Kennebec/ Somerset County its $5,000 winner is MidMaine Homeless Shelter and its $1000 winners include Autism Society of Maine, C.A.R.A., Hardy Girls Healthy Women, Kennebec Messalonskee Trails & People Who Care Food Cupboard. Write-in $1,000 winners include Fairfield Interfaith Food Pantry. Congratulations! J&S Ultra Clean Car Washes were voted the BEST! Congratulations! Kennebec Savings Bank, recently announced a major emergency donation to the Family Violence Project in Augusta. The Bank agreed to an emergency grant of $ 7,500 to help defray the impact of the unexpected cost.

50 Elm Street Waterville, ME 04901


Address Correction Requested

Magic Falls Rafting Company Marks 25th Anniversary The 2014 rafting season marks the 25th anniversary for Magic Falls Rafting Company of West Forks, Maine. Owners Dave and Donna Neddeau, natives of central Maine, founded the company in 1989. Dave and Donna gave up their jobs in the food service industry, raised capital and bought a raft, associated gear and safety equipment, a 15-passenger van, house trailer and two cabins to start their fledgling whitewater rafting business. The first season Magic Falls Rafting Company carried 38 passengers. Twenty five years later, Magic Falls operates a whitewater outfitting company that boasts a fleet of 41 rafts; 25 inflatable kayaks, over 300 sets of paddles, wet suits, helmets and pfd’s; modern rock climbing equipment; four 48-passenger buses, and a 15-passenger van. Magic Falls fifteen-acre base facility includes a base lodge with common rooms and retail shop, shower house with changing rooms, a 24’ x 38’ recreation pavilion with pool table, juke box and large screen TV; the area’s only outdoor climbing wall, outdoor basketball

court, volley ball arena, and WIFI. Accommodations at the facility include a campground with tent sites and platform cabin tents, a 4 bedroom restored farmhouse for groups, and a lodge with king, queen and bunkrooms and an ADA approved room. Magic Falls was the first to offer a double run of the Upper Kennebec Gorge and a no frills single run trip of the upper gorge aptly named “Cheap Thrills”. The company’s “Outback Adventure” offers a rafting trip, campfire meals, hike to Moxie Falls and wildlife safari. Magic’s whitewater trips were recently cited in the Huffington Post as one of twelve Ultimate Guy Getaways in the US. Some things have not changed. Dave still guides and leads trips on the rivers and Donna bakes her homemade desserts for the post trip barbecue. “Whitewater rafting on Maine’s wilderness rivers is more than just a business to us. Our rewards are the happy, smiling faces of our rafting guests and the knowledge

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that Magic Falls Rafting Company has been able to provide them with an adventure they’ll never forget,” say the Neddeaus. Magic Falls Rafting Company carried over 6,000 rafters on the Kennebec and Dead Rivers during the 2013 season. Information on the company is available on line at or by phoning 800-2077238.

Have some news you would like to share? Submit a short announcement to the Chamber office by the 3rd Friday of the prior month. Inserts are also available for $150 per month. Call 873-3315 or email Disclaimer: Mid-Maine Chamber’s InTouch newsletter is published monthly as a benefit to members and affiliates. All member news is compiled and submitted solely by our members; therefore, we reserve the right to omit and/or edit as appropriate and cannot guarantee complete accuracy of all announcements. Sponsorship inserts do not necessarily reflect the position of Mid-Maine Chamber of Commerce.

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