Engaging Our Client: Designing Opportunities In order to reach our goal of enabling our client to understand their employees’ needs, we needed to engage them in the design process. We designed a short presentation of our findings and proposed interventions and opportunities to them. We then designed and conducted an activity to further engage the client and demonstrate how the design process works. Our first strategy was to share our observations and propose various intervention ideas that could impact the eating behaviors we noted during our time in the cafeteria. We began with the synthesis of our observations. We gave a short presentation of our observation methods and the final results. We then walked them through all three phases of the cafeteria observations and passed around the documents we created to help them to visualize the various steps of our process.
4: ACTIONS
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