Winter 2017

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m i c h i g a n v e t e r i n a r y m e d i c a l a s s o c i at i o n

CHRISTIAN AST, DVM

Meet MVMA’s New 2nd Vice President

m in this issue . . . 2

Michigan Sees High Numbers of Arborvirus Cases in 2017

3

Understanding the Requirements is Crucial During Disasters

5

The Health Professional Recovery Program

6

The Sad Truth about Ultra-Short Tail Docking in Lambs

7

The Evolution of MSU’s Practice-Based Ambulatory Program

10 14 18

Don’t Get Ticked

19

Miracle of Life Exhibit at the UP State Fair

20 21

Walk 4 Paws a Great Success

Speaking Up for Animals Participate in MVMA’s Member Discussion Forums

People, Pets & Vets:A Great Time for Kids of All Ages

y name is Christian Ast, and I am looking forward to starting my term as MVMA 2nd vice president in January of 2018. By way of introduction, I thought I might share a story. Several years ago my wife, Lisa, and I took our two children (Connor and Natalie) to a Spartan football game. To give our kids the full MSU experience, we went to Shaw Hall for dinner after the game. We were expecting the typical long food line with limited choices of entrees and endless rows of tables in the noisy dining hall. We were pleasantly surprised by the remodeled cafeteria with food stations that looked more like a shopping mall food court with comfortable chairs and numerous food choices, many made to order. Even the staff had changed. No more stained cafeteria polo shirts and hair nets. Now the staff wears chef jackets and caps. One of the staff even noticed we had small children with us and we went ent in the back and brought out a bowl of fr fruit ruit salad and applesauce for the kids.. And by the way, gone are the days of walking allking across campus in the snow forr evening study sessions. Students weree video chatting with their study group w while eating dinner. My kids of course thought it was fun to eat a at with the college kids, but more pertinent to the MVMA, the experience was eye opening for me. The

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university had reimagined how they service the students living in the dormitory. I wondered if our clinic needed to change the way we communicate with clients and staff. Are we providing the level of client services that our clients expect and demand? Are we providing our staff with the level of support they need? Most veterinarians are more comfortable acquiring new medical skills than they are changing the way they communicate, but our clients and staff are expecting it. MVMA has long been known for its highquality scientific continuing education, but the access to management CE and communication training is sometimes overlooked by MVMA members. MVMA offers the Power of 10 Leadership Academy intended for recent graduates, and just recently started the Professional Competencies Certification for those of us who are not so recent graduates. MVMA’s Animal Welfare Conference is a national leader and the Small Animal Seminar Series has been expanded to include management CE. That is in addition to the management CE topics that are available annually at the Michigan Veterinary Conference. Our CEO Karlene Belyea is a frequent speaker at national conferences, lecturing on topics ranging from communication generational differences, and personal styles, generationa al di who volunteer to serve wellness. Those wh on a committe committee ee or a task force will be impressed with h how ho much you learn by cooperatively with your colworking coop pera leagues. I have enjoyed enjoyyed being involved in the MVMA A in multiple capacities since from MSU CVM I ggraduated rad 2002. I am honored to have in n 20 the opportunity to serve as th he o tthe he 22nd VP for 2018. I look forward to working with forw great veterinarians from gre throughout the state. th


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