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o u r c o u r s e

C O N T I N U I N G E D U C A T I O N A T T H E M I C H E N E R .I N S T IW T U TW E W

E H C I M N E R . E C / A C

WorkingWithSeniors

An innovative, interprofessional primer for health care providers

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OVERALL GOALS What I’ve learned about seniors in the last week will go a long way toward our clinical practice and the rest of our careers. Michener student

BACKGROUND

With Ontario’s population aging faster than ever before, seniors will soon make up over 50 per cent of the patient population served in our province. Michener, in partnership with Baycrest Health Sciences, has responded by developing this state-of-the-art course. Working with Seniors: A Primer for Health Care Providers leverages Michener’s expertise in educational design and delivery, and Baycrest’s expertise in geriatric care and research. After the success of two annual offerings to 527 students in Michener’s applied health science programs, this innovative course is now available to health care workers and others serving seniors across Ontario.

The overall goal of this course is to enable new health professionals, caregivers and others to be competent and comfortable in working with geriatric clients. At the end of this course, participants will have a better understanding of and empathy for the lived experience and needs of seniors in the health care system and the community. They will have and be able to apply the basic knowledge and skills required to work with seniors in a range of environments.

COURSE DESIGN

• Self-directed interactive online content • Assessment: Pass/fail based on quiz and case study completion. • Final certificate provided upon completion. Note: To augment the online course, Michener offers an optional full day simulation experience designed to give participants an opportunity to practice skills with seniors as patients.

COURSE LENGTH

• 12 hours (online course) • 8 hours (simulation option)

COURSE DESCRIPTION

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Working with Seniors is a basic-level course delivered in a flexible online learning format. The course is designed for entry-to-practice health professionals and anyone who will be supporting and serving the health needs of seniors.

MICHENER.CA/CE


… Situations will vary from one patient to the next and the most efficient way to learn is through actual experience. This course has been a good starting point and has helped me develop important skills which I can build upon in the future. Michener student

Online course developed in partnership

About WorkingWithSeniors Designed with seniors about seniors. Developed in partnership with Baycrest, a world leader in geriatrics, with seniors themselves extensively involved in both design and delivery.

COURSE OPTIONS

Online - Self-directed, interactive online content including activities, discussions and seniors’ voices Simulation-enhanced - Also includes interactions with seniors and stepping into a frail aging simulation suit 3


ONLINE TOPICS ADDRESSED

Michener and Baycrest developed the following core competencies of the online module through research and consultation with seniors themselves.

The Aging Process

Ethical Issues

Communication

3 D’s (Depression, Delirium, Dementia)

Palliative

Skin, Continence and Pain

Mobility

*Learn more about our program by clicking here

96% 4

of students said the online module was easy to navigate and follow


SIMULATION-ENHANCED OPTION

An additional day of simulation offered by Michener and designed in collaboration with seniors allows learners to put knowledge and skills gained from the online units into practice, in a safe and interprofessional environment. Involve learners in a comprehensive day of engaging simulations or choose from our available options. Available simulations, each different in nature and addressing specific learning objectives, are listed at right.

The simulation day was well organized and sincerely felt like a positive environment where we could receive non-judgemental feedback from our colleagues. I was very happy with the course. Michener student

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Live Panel Discussion (50 minutes) Coordinated in partnership with local community seniors, panelists describe their own perceptions and past experience with the health care system and are ready to answer any questions brought up by learners.

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Patient Interaction (70 minutes) This consists of two scenarios in which learners assume the roles of health care providers (HCPs) in an interaction with an elderly patient (simulated by an elderly actor). A debrief of each scenario is followed by a discussion question to elicit further thinking around the respective topic. *Available in online format upon request

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Frail Aging Suit (70 minutes) This consists of two scenarios in which students assume the roles of HCPs as well as of the elderly patient (by stepping into the frail aging simulation suit). Students then further experience aspects of frailty by participating in a small group activity with the suit. *Available in online format upon request

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Palliative (50 minutes) This consists of video simulations accompanied by facilitated small group discussion. a. A health care provider’s interaction with a palliative patient and family member scenario. b. A non-fictional retelling of a health care provider’s first interaction with a palliative patient. *Available in online format upon request

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Empathy (70 minutes) This consists of a discussion around what empathy is, how to practice empathy and why it is important. A video is used to reinforce the importance of empathy in a health care context. Throughout the discussion, elements of empathy are practiced in pair activities. *Available in online format upon request

Click here for a look into the frail aging simulation suit

Assessment: There is no formal assessment and there are no consequences, only learning! Although learners are expected to perform at their best, mistakes will be made and should be made. Guided debrief follows each scenario. Simulation scenarios and modalities can be adapted to fit the needs of your organization.

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Earplugs impair hearing

Goggles reduce eyesight

Frail aging suit restricts movement

Gloves reduce sense of touch

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Getting a chance to try on the suit really helped me experience what it felt like to be in the footsteps of a senior. It really helped me understand the struggles they face day-to-day. Michener student

STUDENTS REPORTED INCREASED:

• Awareness of many aspects of working with seniors • Confidence, competence and comfort in working with seniors, feeling equipped with tips, lessons and strategies • Sense of empathy, as a result of hearing from seniors and experiencing the frail aging simulation suit


This partnership between The Michener Institute and Baycrest will better equip health care workers to provide care to seniors here in Ontario. This project aligns well with our province’s Seniors Strategy. As the number of seniors continues to grow in our province, ensuring that health care workers are fully trained to care for them will ultimately mean even better access to health care.

Honourable Dr. Eric Hoskins, Minister of Health and Long-Term Care (MOHLTC).

WorkingWithSeniors IN THE MEDIA

Click here for Michener’s presentation at HealthAchieve Canadian Healthcare Technology

Hospital News

Ontario Simulation Network

OMNI Health Care

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I learned to remember not to just look at the senior in terms of their diagnosis. I learned some valuable techniques in how to speak to someone who may be going through a tough time. I also learned how to make changes in my speech in order to accommodate a patient who may not be able to understand everything I am telling them. Michener student

Over the next two decades, Ontario will experience a huge demographic shift. • By 2017, for the first time ever, Ontario will be home to more people over 65 than children under 15 • By 2036, nearly 1 in 4 canadians will be over 65

WorkingWithSeniors helps prepare learners to care for older patients. 93% of students said this course increased their knowledge and understanding of older adults

93% said this course influenced their

attitude towards older adults in a positive way *Based on course delivery to 260 students in 2015

527 students have participated to date facebook.com/ TheMichenerInstitute

twitter.com/ MichenerInst

youtube.com/ TheMichenerInstitute

MICHENER.CA/CE

416.596.3117 OR 1.800.387.9066 ce@michener.ca

The Michener Institute 222 St. Patrick Street Toronto, ON, M5T 1V4

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Profile for The Michener Institute of Education at UHN

Working with Seniors  

Developed by The Michener Institute for Applied Health Sciences in partnership with Baycrest Health Sciences, the Working with Seniors cours...

Working with Seniors  

Developed by The Michener Institute for Applied Health Sciences in partnership with Baycrest Health Sciences, the Working with Seniors cours...

Profile for michener

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