11.
ONLINE COMMUNITIES .....................................................................................................184
11.1. SECURE ZONES .......................................................................................................................184 Introduction.....................................................................................................................................184 Secure Zone List..............................................................................................................................184 Setting up a new Secure Zone.........................................................................................................185 Managing Secure Zone Subscribers...............................................................................................185 Secure Zones & Content .................................................................................................................186 Logging in to Secure Zones ............................................................................................................187 HTML Code.....................................................................................................................................188 Publishing Case History for Customers in Secure Zones..............................................................188 Who’s Logged in Module................................................................................................................188 11.2. FORUMS ..................................................................................................................................189 Introduction.....................................................................................................................................189 Setting up Forums ...........................................................................................................................190 Topics and Posts .............................................................................................................................191 Forums Registration .......................................................................................................................192 Subscribing and Alerts....................................................................................................................192 Classifying Forums .........................................................................................................................193 Public vs. Private Forums (Secure Zones).....................................................................................193 Customizing Forum Appearance ....................................................................................................193 11.3. BLOGS .....................................................................................................................................196 Introduction.....................................................................................................................................196 Setting Up Blogs .............................................................................................................................197 Posting to your Blog .......................................................................................................................199 Interacting with your readers: Trackbacks and Comments...........................................................200 Blogs and RSS .................................................................................................................................200 Classifying Blogs ............................................................................................................................201 Public v.s. Private Blogs (Secure Zones) .......................................................................................201 Customizing Blog Appearance .......................................................................................................201 11.4. RSS.........................................................................................................................................204 Introduction.....................................................................................................................................204 RSS Feeds, Channels and Items .....................................................................................................205 Setting Up an RSS Feed ..................................................................................................................205 Adding Items to the RSS Channel ...................................................................................................206 Allowing visitors to Subscribe to RSS Feeds..................................................................................206 HTML Code.....................................................................................................................................206 Blogs and RSS .................................................................................................................................206 11.5. COMMENTS .............................................................................................................................207 How Comments work ......................................................................................................................208 Adding Comments to your website .................................................................................................209 Reviewing Comments ......................................................................................................................209 Customizing how Comments appear on your website ...................................................................210