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BMF 2010 supplement_Layout 1 07/05/2010 09:57 Page 1

Awards supplement 2010

Business

Moneyfacts 速

Awards 2010


BMF 2010 supplement_Layout 1 07/05/2010 15:52 Page 2

Business

Contents

Moneyfacts ÂŽ

Awards 2010

Editor’s Foreword

3

Roll of Honour

6

Best Current Account Provider

7

Best Charity Account Provider

8

Best Business Card Provider

10

Best Commercial Mortgage Provider

12

Best Service from a Commercial Mortgage Provider 13

2

Best Factoring & Invoice Discounting Provider

14

Best Leasing & Asset Finance Provider

16

Business Protection Provider of the Year

18

Business Recovery Specialist of the Year

20

Most Innovative Product

22

Innovation in the SME Finance sector

24

Best service from a Business Bank

26

Business Bank of the Year

28

Asset Based Finance Broker of the Year

30

Commercial Mortgage Broker of the Year

31


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Welcome to the 2010 Business Moneyfacts Supplement Welcome to the special supplement

much publicised upheavals, supportive work

celebrating the winners of the 2010 Business

of real quality is still being undertaken by

Moneyfacts Awards. Business Moneyfacts

brokers and providers within the commercial

remains the only publication to reward

finance world.

outstanding service levels and product quality in the business and commercial

It was on the evening of the 25 March 2010

finance market, with the Business

when the winners of our ninth annual

Moneyfacts Awards presented at the largest

Business Moneyfacts Awards were

event of its kind in the financial sector.

announced at the prestigious London Marriott Hotel Grosvenor Square. Industry

A year of substantial challenges within the

professionals from the leading financial

business sector has seen all those involved

institutions and industry bodies gathered at

within it fight hard to secure their futures. Yet,

the special awards dinner, hosted by BBC

in spite of these demanding times and the

broadcaster and journalist Bill Turnbull.

3


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Business

Special thanks must go to the National

Moneyfacts 速

Association of Commercial Finance Brokers

Awards 2010

for its associate support of the ceremony, alongside the National Federation of Enterprise Agencies, Asset Based Finance Association, and the Finance & Leasing Association who also provided welcome support.

Implementing the much respected independent and impartial nature of the Moneyfacts Group, rigorous product monitoring was carried out throughout the preceding year, with brokers and the business community also consulted for their feedback.

In order to ensure that the awards continue to remain relevant to the industry the ceremony has seen developments, such as the addition

4


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of new categories. For the first time the

displayed at these awards is a reflection of

awards voting process was opened up to

the wider market, then 2010 may see the

those individuals and groups who hold the

economy begin to get back on its feet.

key to the future prosperity of the economy; business managers and owners. Encouraged

Many thanks to all the guests who attended

to highlight the business bank that delivered

the dinner and made the event the huge

the promised levels of service offered and

success it was. Congratulations to all the

that answered the calls for help and support

winners, and a special thank you to all those

over the last year, businesses rightfully had

who took the time to vote. We hope to see

their say. In recognition of the changing times

you all next year and look forward to an

the commercial finance market finds itself in,

equally competitive set of categories at the

the awards also rewarded those specialists in

2011 Business Moneyfacts Awards.

the vital business recovery and corporate finance boutique sectors.

There is undoubtedly more to be done if the necessary SME growth is to provide the economy with the boost it requires. If the

Editor

commitment to quality and product choice

Business Moneyfacts

5


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Business

Best Service from a Bridging Finance Provider Winner: Cheval Property Finance PLC Highly Commended: Masthaven Commended: Hampshire Trust PLC

Moneyfacts

Best Factoring & Invoice Discounting Provider Winner: Close Invoice Finance Limited Highly Commended: Bibby Financial Services Commended: Venture Finance PLC

Awards 2010

Best Leasing & Asset Finance Provider Winner: Lombard Highly Commended: Barclays Corporate Commended: ING Lease (UK) Ltd

Roll of Honour

Best Business Motor Finance Provider Winner: Barclays Corporate Highly Commended: Arval Commended: ING Lease (UK) Ltd

Best Business Current Account Provider Winner: Alliance & Leicester Business Banking Highly Commended: HSBC Commended: Santander Business Banking

Best Service from an Asset Based Finance Provider Winner: BNP Parisbas Lease Group Highly Commended: Venture Finance PLC Commended: ING Lease (UK) Ltd

Best Notice Business Account Provider Winner: United Trust Bank Highly Commended: Standard Life Bank Commended: Bank of Cyprus

Best Business Protection Provider Winner: Zurich Highly Commended: Legal & General Commended: Aviva

Best No Notice Business Account Provider Winner: Bath Building Society Highly Commended: Scottish Widows Bank Commended: Standard Life Bank

Business Recovery Specialist Winner: Leonard Curtis Highly Commended: Begbies Traynor Commended: Vantis

Best Charity Account Provider Winner: The Co-operative Bank Highly Commended: Unity Trust Bank Commended: CAF Bank

Corporate Finance Boutique Winner: Precision Corporate Finance Highly Commended: Livingstone Partners Commended: Cavendish Corporate Finance

Best Online Banking Provider Winner: NatWest Highly Commended: HSBC Commended: Bank of Scotland Corporate Bank Best Business Card Provider Winner: American Express Highly Commended: HSBC Commended: Barclaycard Commercial

Most Innovative Product Winner: Investec Private Bank (Business High 5) Highly Commended: Santander Corporate Banking (for Supplier Payments) Commended: Graydon UK (for Level 3 including Management Accounts)

Best Offshore Business Deposit Account Provider Winner: Skipton International Ltd Highly Commended: Irish Nationwide (IOM) Ltd Commended: Yorkshire Guernsey Ltd

Innovation in the SME Finance Sector Winner: Lloyds Banking Group (2012 SME Charter) Highly Commended: Barclays Local Business (for Let's Talk) Commended: MortgageKeeper (for CommercialKeeper

Best Buy-to-Let Mortgage Provider Winner: The Mortgage Works Highly Commended: BM Solutions Commended: Cheltenham & Gloucester

Service from a Business Bank Winner: HSBC Highly Commended: Barclays Bank Commended: The Co-operative Bank

Best Service from a Buy-to-Let Mortgage Provider Winner: BM Solutions Highly Commended: The Mortgage Works Commended: Whiteaway Laidlaw Bank

Business Bank of the Year Winner: Santander Highly Commended: Barclays Bank Commended: HSBC

Best Commercial Mortgage Provider Winner: Barclays Bank Highly Commended: Lloyds TSB Commercial Commended: NatWest

Asset Based Finance Broker of the Year Winner: Hilton Baird Financial Solutions Highly Commended: Cashflow UK, MCR Finance Brokers and RFL Credit

Best Service from a Commercial Mortgage Provider Winner: Santander Business Banking Highly Commended: The Mortgage Works Commended: Whiteaway Laidlaw Bank

Commercial Mortgage Broker of the Year Winner: Blacktower Financial Advisers Ltd Highly Commended: B&P Finance Consultants Ltd, Goldman Property Funding Ltd and Henry Howard Finance PLC

Best Bridging Finance Provider Winner: Tiuta PLC Highly Commended: Cheval Property Finance PLC Commended: Lancashire Mortgage Corporation

Outstanding Achievement Award Adam Tyler 6


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Company Profile

Business

Moneyfacts ®

Awards 2010

Best Current Account Provider

• over 25 million customers • 1.8 million shareholders • more than 1,300 branches and 4,500 cash machines

Alliance & Leicester plc, part of the Santander Group won Best Current Account Provider for the eighth consecutive year running. The Santander Group is one of the most successful banks in the world. Its success comes from being close to customers, a focus on retail banking as well as a prudent approach to lending. Santander is committed to providing a better service to all of its customers as well as offering innovative and great value products.

Santander Business Banking and Alliance & Leicester continue to offer great value products and services to small businesses, helping businesses to lower their costs and make a real difference to their bottom line. Last year, nearly 75,000 small business owners chose to open a business current account with the bank and a number of key trade associations chose to make us their banking partner, endorsing our products to their members. Throughout 2009, Santander remained very much ‘open for business’ to organisations from all sectors, increasing lending to small and medium size businesses by 16 per cent year on year. In addition, the bank continues to invest in the level of service we provide to small business customers, recruiting 86 Small Business Advisors throughout our branch network and 10 Relationship Managers.

The bank offers excellent value, straightforward and transparent products for businesses of all sizes, and focuses on providing marketleading current accounts, lending, competitive investment bond and savings accounts to businesses with a turnover up to £1million. Santander Business Banking was highlighted by Business Moneyfacts as ‘Business Bank of the Year’ 2010, as well as winning ‘Best Service from a Commercial Mortgage Provider’. Alliance & Leicester Commercial Bank, part of the Santander Group, won ‘Best Business Current Account Provider’ for an unprecedented eighth successive year. Banking is easily accessible through a branch network of 1300 branches or alternatively by telephoning our UK based call centres, online, by post or at any UK Post Office. The regionally based Business Relationship Managers are also on hand to help business customers.

Sue Hayes Managing Director Santander Business Banking

Products and Services Santander have a range of products available, including the award winning Business Current Account, provided by Alliance & Leicester, part of the Santander Group The Alliance & Leicester Commercial Bank Free Business Current Account offers:

• Free and unlimited standing orders, Direct Debits and automated transactions. • Free 100 cheques deposited, which is then charged at 50p per item. • Free 100 cash and cheque withdrawals, which is then charged at 50p per item

• Free cash deposits up to £3,000 per month, followed by a market-leading rate of just 50p per £100 deposited thereafter. • Free and unlimited cheques deposited and issued, standing orders, Direct Debits, automated transactions and ATM withdrawals.

The account can be accessed by telephone, Internet, post and fax.

All that is required is that payments into the account total at least £1,000 of new to bank funds per month; otherwise there is a £5 charge for that month only.

Other products and services available from Santander Business Banking include: • Commercial Lending • Small Business Loans • Business Bonds • Time Deposits • Savings Accounts • Business Credit Card • Card Payment Processing

The account can be accessed by telephone, Internet, post, fax, branch and the Post Office network. Santander Business Bank Account offers:

contact

www.alliance-leicestercommercialbank.co.uk 0800 587 0800

• Free cash deposits up to £3,000 per month, followed by a market-leading rate of just 50p per £100 deposited thereafter. 7

Awards 2010...The winner’s profile

In the UK, Santander which includes Alliance & Leicester has:


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Company Profile

Business

Moneyfacts ®

Awards 2010

Best Charity Account Provider working for the community shouldn’t

impressive range of customers, from

see their valuable funds swallowed up

smaller local charities to high profile

by unnecessary bank charges.

international organisations. We now have a relationship with most of the

That’s why we developed our

top 100 charities in the UK.

Community Directplus account for

This has enabled us to develop an

organisations with a turnover of less

extensive knowledge of the sector,

than £1 million. It gives charities,

and we combine this expertise with a

community groups, voluntary

commitment to developing long-term

organisations, social enterprises, town

relationships.

parish and community councils an ethical way to bank – for free.

We offer a full range of services to assist charities and voluntary groups

Community Directplus account

with their growth and operational

holders also have the opportunity to

strategies. Of particular benefit is our

apply for project funding from our

expertise in money transmission

Customer Donation Fund: it’s our way

services; this allows charities to shift

of passing the benefits around.

their focus away from secondary The Co-operative Bank has a natural

activities, saving valuable time and

We are, therefore, delighted to have

affinity with the aims and values of

resources, and allowing greater

been recognised as the Best Charity

charities and voluntary organisations:

concentration on raising income.

we’re the only UK high street bank

Account Provider; it not only recognises the quality of our offering

with a customer-led Ethical Policy, and

For charities with a turnover of over £1

to the charity sector but also our

as part of The Co-operative Group we

million we provide a bespoke service

commitment to providing a first-class service.

answer to members and customers,

tailored to their specific needs. Our

not shareholders or speculators.

dedicated Relationship Managers are

Our Specialist Charity and Community

flexible financial solutions and a

Banking Team was set up in 1996

network of contacts in the sector.

specifically to meet the needs of the

We also believe that organisations

at the heart of the service, offering

Debbie Wheeler Head of Charity & Social Enterprise Banking The Co-operative Bank

Products and Services The Co-operative Bank offers a range of products and services designed to help charities with their financial management and growth. The bank can offer: • a review of existing banking arrangements

cheques, no charges for writing cheques and no charges for standing orders or Direct Debits. Other benefits include:

• a dedicated Relationship Manager (for organisations with a turnover of over £1 million)

• interest paid on credit balances of £2,000 or more • the freedom to manage an account by telephone, online, by post or face-to-face at a bank branch or the Post Office® (by arrangement)

• flexible banking solutions • bespoke banking arrangements

• the opportunity to apply for project funding from the Customer Donation Fund.

• deposit facilities and loan finance

contact

• the added value of extensive contacts within the sector.

To find out more call the Specialist Charity Team on 020 7977 2121

Community Directplus This account offers free* banking to organisations with a turnover of less than £1 million. This means no monthly service charge, no charges for paying in cash and

*The Co-operative Bank reserves the right to review the account tariff for customers whose credit turnover exceeds £1m per annum, who deposit more than £100,000 cash per annum, or who deposit more than 5,000 cheques per annum

8

Awards 2010...The winner’s profile

sector. Since then we have built up an


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Helping to shape your community Wherever you happen to live At The Co-operative Bank we use our money to help change local and global communities. You can do the same as a Community Directplus account customer. The Community Directplus account offers free banking*, plus the opportunity to apply to the Customer Donation Fund and receive up to £1,000 to help with community-based projects. And you can be confident you can trust us with your money. As part of the world’s largest co-operative we’re owned by our members. We run our business responsibly and have done since 1872, and we pass the benefits on to our members and customers, not shareholders or speculators. So when it comes to improving life in your community, you know you can rely on The Co-operative Bank.

For more information call

0800 783 4741 communitydirectplus.co.uk

The Co-operative Bank is authorised and regulated by the Financial Services Authority (No. 121885), subscribes to the Lending Code, is a member of the Financial Ombudsman Service and is licensed by the Office of Fair Trading (No. 006110). The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No. 990937. *Free banking relates to standard transactions. The Co-operative Bank reserves the right to review the account tariff for customers whose credit turnover exceeds £1m per annum, who deposit more than £100,000 cash per annum, or who deposit more than 5,000 cheques per annum. The Co-operative Bank reserves the right to decline any application. Co-operative Financial Services Limited, Registered Office: New Century House, Manchester M60 4ES. Registered Number IP29379R. Calls may be monitored or recorded for security and training purposes. For BT customers, calls to 0800 numbers are free. Call charges from other companies may vary and you may want to check this with your service provider.


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Company Profile

Business

Moneyfacts ®

Awards 2010

Best Business Card Provider our global network with our footprint

(GCC), American Express provides

spanning across 130 countries.

Corporate Cards and other expense management services to mid sized

Since our founding 160 years ago,

and large companies across the

American Express has conducted business according to several guiding

globe.

principles that, over the years, have With almost 40 years experience in

become inextricably linked with our

the UK, American Express GCC is a

brand - trust, integrity, security, quality

leading provider of payment and

and customer service. All of these

expense management solutions in

attributes have their roots in our

the market. Being a specialised

compelling company history.

company focused on business-tobusiness (B2B) payment and

It is these attributes that have been

expense management solutions, we

recognised by Business Moneyfacts

are able to offer companies the

UK, by awarding us the Best

opportunity to simplify their day-to-

Business Card Provider for 5 years

day procedures, increase

running. We have also been

productivity and control when,

recognised as a 2010 UK Business

where and how funds are spent.

Superbrand by the Superbrands (UK) organisation and top 25 Best

American Express GCC serves

Global Brand in 2009 by Interbrand

many of the Fortune 500 along with

organisation.

thousands of mid-sized companies and government organisations in the UK. We offer our UK customers not only local expertise but access to international solutions through American Express is a diversified global travel, financial and network services company founded in 1850. We are a leader in charge and credit cards, Travellers Cheques, travel

Niall McAkin, Vice President UK Commercial Card Sales American Express

“Being recognised for our quality services and solutions, American Express has been awarded the Best Business Card Provider by Business Moneyfacts UK for 5 years running and recognised as a 2010 UK Business Superbrand by the Superbrands (UK) organisation”

and business services. Through our

Products and Services At American Express GCC, it is not just about the full suite of products and services that we offer our customer but also about identifying opportunities for them to make great savings, possible through process efficiencies, whilst mindful that compliance is key. Our expense management programmes are designed with a company’s business requirements in mind. From Corporate Cards, to Business Travel Accounts, to Purchasing Solutions, the GCC product suite aims to be all encompassing and flexible. It is this capability that enables us to deliver high quality programmes.

reason we are positioned to provide medium, large and global companies, as well as UK public sector organisations, with comprehensive expense management programmes.

American Express’ breadth and depth of products are delivered via an extensive network of account management, sales and implementation teams. For this

Telephone: 0800 917 1534

contact To find out how your company can benefit from our award winning solutions, please visit our website or give us a call today.

Website: www.americanexpress.co.uk/corporate 10

Awards 2010...The winner’s profile

Global Commercial Card group


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THANK YOU FOR YOUR RECOGNITION. AGAIN.

American Express® has won the Business Moneyfacts “Best Business Card Provider Award” 2010. We’re especially honoured because it’s the fifth consecutive year that Business Moneyfacts has recognised our commitment to delivering quality products and outstanding service. To find out how your company can benefit from our award winning solutions, visit americanexpress.co.uk/corporate

PAYMENT SOLUTIONS FOR BUSINESS American Express Services Europe Limited is authorised by the Financial Services Authority under the Payment Services regulations 2009 (Ref. No. 415532) for the provision of payment services.






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Company Profile

Business

Moneyfacts ®

Awards 2010

Best Commercial Mortgage Provider 724,000 businesses, primarily in

financial services provider

the UK. Barclays places high

engaged in retail and commercial

priority and focus on creating

banking, credit cards, investment

good relationships with

banking, wealth management and

customers, plus providing

investment management services.

products and services appropriate

With over 300 years of history and

to their size, complexity and

expertise in banking, we move,

financial or geographic

lend, invest and protect money for

requirements. It is divided into

over 27 million customers and

strategic business units, each with

clients worldwide.

a specific customer or product focus:

The Group also operates in many other countries and is a leading provider of global services to

• Barclays Business - typically turnover up to £5 million

multi-national corporations and financial institutions in the world’s main financial services and over

• Barclays Corporate - typically turnover in excess of £5 million

Barry Feagan, Barclays Business Debt Products, Barclays Plc

Products and Services Flexible Commercial Mortgage Barclays Flexible Commercial Mortgage is suitable for owner occupied customers wanting to raise finance, available up to 80% LTV, to purchase or refurbish a property.

can help ease any cash flow issues as only the interest will need to be paid. Any property used as security, which may include your home, may be repossessed if you do not keep up repayments on your mortgage.

contact

The capital release option enables customers to use their existing property to generate capital for any of their business needs. Customers can use this option to unlock the value that may have built up in their property.

For businesses with turnover typically up to £5 million • Telephone 0845 601 0106* • Web www.barclays.co.uk/business For businesses with turnover typically in excess of £5 million • Telephone 0800 015 4242** • Web www.barclayscorporate.com

These needs may include: • Refinancing existing loans and/or overdrafts • Assisting the business in the funding of another asset • Supporting the buy out of departing partners or directors • Funding the growth or expansion lanes of the business

*Calls may be recorded for security and training purposes. Lines are open Monday to Friday, 8am to 8pm and Saturday 9am to 5pm. Calls to 0800 numbers are free if made from a UK landline. For BT business customers, 0845 calls will cost no more than 4p per minute, minimum call charge 5.9p (current at April 2010). The price on non-BT phone lines may be different.

Other Barclays Flexible Commercial Mortgage benefits for business customers are: • Repayments tailored to customer cash flow with various interest only and other repayment options • Initial capital repayment holidays of up to three years plus the additional option to take a 12 month repayment holiday during the term of the mortgage, both of which

**Calls may be recorded for security and training purposes. Lines are open Monday to Friday, 8am to 6:30pm. Calls to 0800 numbers are free if made from a UK landline. For BT business customers, 0845 calls will cost no more than 4p per minute, minimum call charge 5.9p (current at April 2010). The price on non-BT phone lines may be different.

Barclays Business is a trading name of Barclays Bank PLC. Barclays Corporate is a trading name of Barclays Bank PLC and its subsidiaries. Registered in England. Barclays Bank PLC is Registered No 1026167. Registered Office: 1 Churchill Place, London, E14 5HP. Barclays Bank PLC is authorised and regulated by the Financial Services Authority (‘FSA’). In respect of lending not regulated by the FSA under its Mortgage Conduct of Business sourcebook, Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. The Lending Code sets minimum standards of good practice when deadling with certain customers in the UK in relation to loans, current account overdrafts, charge cards and credit cards. Further details can be found at: http://www.lendingstandardsboard.org.uk/

12

Awards 2010...The winner’s profile

Barclays PLC is a major global


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Company Profile

Business

Moneyfacts ®

Awards 2010

Best Service from a Commercial Mortgage Provider Santander Business Banking and Alliance & Leicester continue to offer great value products and services to small businesses, helping businesses to lower their costs and make a real difference to their bottom line. Last year, nearly 75,000 small business owners chose to open a business current account with the bank and a number of key trade associations chose to make us their banking partner, endorsing our products to their members.

The Santander Group is one of the most successful banks in the world. Its success comes from being close to customers, a focus on retail banking as well as a prudent approach to lending. Santander is committed to providing a better service to all of its customers as well as offering innovative and great value products. In the UK, Santander, which includes Alliance & Leicester, has: • over 25 million customers • 1.8 million shareholders

Throughout 2009, Santander remained very much ‘open for business’ to organisations from all sectors, increasing lending to small and medium size businesses by 16 per cent year on year. In addition, the bank continues to invest in the level of service we provide to small business customers, recruiting 86 Small Business Advisors throughout our branch network and 10 Relationship Managers. The bank offers excellent value, straightforward and transparent

products for businesses of all sizes, and focuses on business banking providing market-leading current accounts, lending, competitive investment bond and savings accounts to businesses with a turnover up to £1million. Santander Business Banking was highlighted by Business Moneyfacts as ‘Business Bank of the Year’ 2010, as well as winning ‘Best Service from a Commercial Mortgage Provider’. Alliance & Leicester Commercial Bank, part of the Santander Group, won ‘Best Business Current Account Provider’ for an unprecedented eighth successive year. Banking is easily accessible through a branch network of 1300 branches or alternatively by telephoning our UK based call centres, online, by post or at any UK Post Office. The regionally based Business Relationship Managers are also on hand to help business customers. Andrew Turzynski, Head of Commercial Mortgages Santander

Products and Services Commercial Lending - provides finance for both new and existing business customers, as well as focusing on specific asset finance sectors for customers looking to purchase their own premises, buy commercial property as investment purposes or capital raising on existing premises for business expansion. Commercial Lending from Santander is the ideal partner, with broker services and relationship at the heart of our strategy offering a huge range of commercial mortgages with a flexible choice of payment options.

offices, garages, public houses and restaurants, hotels and guest houses, care homes, nursing homes, child day nurseries, and holiday or caravan parks Other products and services available from Santander Business Banking include:

Who we can fund Individuals, partnerships, limited liability partnerships, limited companies, pension trustees, charities and trusts.

• Bank Accounts • Small Business Loans • Business Bonds • Time Deposits • Savings Accounts • Business Credit Card • Card Payment Processing

Types of funding Includes purchases, refinance packages, capital raising and VAT bridging facilities.

contact Call us on 0800 917 8889 or email us at centralmortgageteam@santander.co.uk

Types of property Includes shops, post offices, industrial units, warehouses, residential properties (excluding student lets and HMOs),

www.santanderbusinessbanking.co.uk 13

Awards 2010...The winner’s profile

• more than 1,300 branches and 4,500 cash machines


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Company Profile

Business

Moneyfacts ®

Awards 2010

Best Factoring & Invoice Discounting Provider throughout the UK and Ireland.

array of industry honours in recognition of this. Independently commissioned client satisfaction

The company, which was

surveys show that Close consistently

established in 1984, is part of the

ranks top of the industry in terms of

Close Brothers Group plc, one of

service delivery.

the UK’s most enterprising and respected merchant banks and a

Close prides itself on its ability to

FTSE 250 listed company.

offer bespoke cash flow solutions, based on a solid understanding of

Close recently consolidated its

an individual business’s needs. To

position as the UK’s leading invoice

further enhance their insight into the

finance provider with the purchase

issues that affect SMEs, Close

of GMAC’s invoice finance book.

commission the biannual independent Small Business

In addition to being awarded ‘Best

Finance Barometer, an in depth

Factoring and Invoice Discounting

study into the finance and

Provider’ for the fifth year running by

operations of SMEs across the UK.

Business Moneyfacts, in 2009 Close was named ‘Best Specialist Finance

Even in the current climate, Close

Provider’ by the National Association

continues to demonstrate a solid

of Commercial Finance Brokers.

and reliable source of funding for clients. The importance of finding a

Due to its continued success over

lender who is interested not just

the past year, Close has made many

in the success of its clients, but

new appointments and the company

also the challenges facing them

now employs around 170 people

in these difficult times, should not

across four offices in the UK and

be underestimated.

Ireland. Close Invoice Finance is a leading independent provider of factoring

The team at Close is renowned for

and invoice discounting services,

delivering personal and focused

supplying a full range of cash flow

customer service and has won an

David Thomson, Chief Executive Officer, Close Invoice Finance

Products and Services Invoice Discounting is a flexible means of acquiring finance to help improve a company’s working capital and cash flow. Companies can release cash tied up in their sales ledger while remaining in full control of their account.

benefits of this product include up to 15% more funding a month than traditional invoice discounting facilities and the elimination of paperwork and laborious month-end reconciliations. Bad Debt Protection complements the flexible forms of working capital finance provided by Close, giving complete peace of mind should customers cease to trade.

Factoring funds up to 95% of the value of your invoices and also takes care of credit control and bad debt collection if required. IDeal ™ is Close’s flagship product, an online invoice discounting facility that allows real time exchange of payment and cash flow. It uses up to the minute technology to lift sales ledger information directly from your accounting system and reconcile automatically every day, so you can draw down cash as and when you need it, in line with your business growth. The key

contact To find out how Close Invoice Finance can help meet the needs of your business, please visit www.closeinvoice.co.uk or call 0800 220 257 14

Awards 2010...The winner’s profile

solutions to over 1,250 businesses


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Five years running

Prestigious Awards Innovative Products Satisfied Clients Unquestionably…the industry leader We’ve got lots to celebrate, but we promise we won’t let it go to our heads! Visit us at www.closeinvoice.co.uk or call to find out how we can help your business

Part of Close Brothers Group plc


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Company Profile

Business

Moneyfacts ®

Awards 2010

Best Leasing & Asset Finance Provider because we’re business people too,

back almost 150 years to the North

we believe in going the extra mile –

Central Wagon and Finance

whatever sector you’re in, we’ll do

Company, formed by a group of

everything we can to give your

entrepreneurs who saw the potential

business the tools it needs to

in providing coal wagons to

succeed.

railways, collieries and quarries. We have a large team of

“...because we’re business people too, we believe in going the extra mile – whatever sector you’re in, we’ll do everything we can to give your business the tools it needs to succeed.”

Relationship Managers across the UK and combined with our network of 38 Lombard Business Centres you’ll find a business centre near to your business. This means that we are close by, have good local knowledge and are always available for either telephone or face to face discussions when

As specialists in the funding of

you need us.

business assets, we’re committed to giving businesses of all sizes,

If you want to know more about

from sole traders to FTSE100, the

how we can help you, just call

ability to source, acquire and

0800 502 402 to speak directly to

manage the assets that help them

your nearest business centre, or visit

achieve their goals.

us at www.lombard.co.uk

A history of helping business

In fact, we lend millions of pounds

growth

each day, supporting businesses

At Lombard, we’re proud to be one

like yours to acquire the assets they

of the UK’s leading providers of

need to grow their business. And

Alex Baldock Managing Director, Lombard

Products and Services Helping our customers acquire the assets that make a real difference to the performance of their businesses is something we’re proud of. We offer a range of flexible asset funding solutions for almost any business asset – anything from plant, machinery and new technology to cars, commercial vehicles, light aircraft and marine.

Why consider business asset funding? Our funding solutions can offer real benefits for businesses:

significant benefits by structuring an agreement appropriately • Avoid ownership costs – the potential to avoid disposal and management costs

• Preserve working capital – it is separate from business banking and overdraft facilities

• Flexibility – fund almost any tangible business asset, including specialist assets

• Cash reserves – avoid drawing on cash reserves for an outright purchase that might be needed elsewhere in your business

contact

• Cash flow – the potential to keep monthly commitments low and to free up valuable capital from assets you’ve already invested in

Lombard Telephone: 0800 502 402 Textphone: 18001 Website: www.lombard.co.uk

• Tax efficiency & VAT – your business could realise 16

Awards 2010...The winner’s profile

business asset finance. Our roots go


BMF 2010 supplement_Layout 1 07/05/2010 10:00 Page 17


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Company Profile

Business

Moneyfacts ®

Awards 2010

Business Protection Provider of the Year unique Business Protection

underwriting proposition. Our large

Adviser Tool has helped over 2,000

case underwriting team (who have

advisers make business protection

recently celebrated their 25th

recommendations. It provides all

anniversary), pre-application helpline

the key questions an adviser needs

and positive approach to underwriting

to ask and then points them

all help to ensure writing business

towards the appropriate solutions.

protection is as quick and simple as • Implementing the solution –

possible.

suitable products, excellent Building on these firm foundations,

underwriting along with

our approach has been to encourage

appropriate trusts and option

advisers to diversify into this market

agreements, HMRC letters and

by supporting them at every step of

sample ‘reason why’ paragraphs

the journey:

ensure advisers have the tools to put their solutions into practice.

• Finding business clients - Zurich provides campaign material, draft

In 2009 this support was

prospecting letters, adverts,

underpinned by the launch of

brochures and posters to help

Zurich’s business protection

advisers attract and explain

masterclasses, where advisers

business protection needs to both

could learn, gain confidence and

existing and potential clients.

apply the theory of business protection to case studies. Look out

• Fact-finding – to sell business protection confidently advisers

for your opportunity to attend a masterclass in 2010.

need to understand a business. We’re proud (but not complacent) of

After winning the Business Moneyfacts

Our fact-find is not only designed

Business Protection Provider of the

to capture the hard facts like profit

our reputation and are committed to

Year award in 2009, we’ve focused on

and ownership details, but also the

helping advisers protect their

offering advisers even more support in

soft facts, such as why a business

business customers.

this market and couldn’t be happier to

started, to help gain a business

have won again in 2010.

owner’s confidence and spot additional needs.

Zurich’s success is based on firm foundations - the combination of

• Quantifying the need – Zurich’s

Gerry Warner Growth and Market Manager for Protection Zurich

Products and Services Zurich Intermediary Group gives advisers the ability to grow their business by offering award-winning service, market leading products and innovative added value support.

For more information on how we can help grow your business, please call your Zurich consultant on 0500 546 546

contact

Zurich Intermediary Group PO Box 750 Swindon Wiltshire SN38 1FA

Through one point of contact, advisers can enjoy access to a competitive range of protection and pension products from Zurich and award-winning investment products from Sterling.

Telephone: 0500 546546

To help them give their business a competitive edge, advisers can also apply to use the services offered by Zurich’s Professional Development team.

Website: www.zurichintermediary.co.uk 18

Awards 2010...The winner’s profile

quality products and a well respected


BMF 2010 supplement_Layout 1 07/05/2010 10:01 Page 19

Pensions Investments Protection

Please visit

www.zurich4protection.co.uk or call your consultant

0500 546 546 Looking for business protection opportunities? Our online adviser tool is here to help you. A lot of advisers may be cautious about entering the business protection market because of its perceived complexities. Our Business Protection Adviser Tool will guide you through the sales process from fact finding to placing business, making it easier for you to advise your clients. Add to this, Zurich’s marketing support and award-winning service, and you’ll have the help you need to make the most of business protection opportunities.

Here to help your world.

For use by professional financial advisers only. No other person should rely on or act on any information in this advertisement when making an investment decision. This advertisement has not been approved for use with clients. Zurich Assurance Ltd. Registered in England and Wales under company number 02456671. Registered Office: UK Life Centre, Station Road, Swindon, SN1 1EL.

We may record or monitor calls to improve our service.








BMF 2010 supplement_Layout 1 07/05/2010 10:01 Page 20

Company Profile

Business

Moneyfacts ®

Awards 2010

Business Recovery Specialist of the Year positive strategic advice, enabling

ever decreasing sales pipeline, a

them to retain control of their business.

falling working capital number and a

We also work alongside creditors and

cost base that remains stubbornly

professionals in dealing with debt and

high, it is clearly very easy to fall into

financial problems.

the “hoping for the best” trap; because the alternative to things not getting any

Once a turnaround programme is

better is too awful to contemplate.

implemented, the owner’s focus is

Sadly, it is exactly this reaction that is

entirely on the future growth and

most likely to lead to the failure of the

success of the business. In today’s

company. Tough and immediate

challenging climate, management

decisions have to be made to adapt

need to be free to do what they do

for long-term survival.

best; navigating the way ahead.

Those businesses that are willing to

More than a decade of working with

take positive action now in order to

business advisors has given our

combat the downturn will be best

insolvency and turnaround experts an

placed to benefit in the economy’s

unrivalled understanding of the

slow climb back to health. Measured

constantly evolving funding and

Leonard Curtis are a top 10 UK

steps, including business and

professional services sectors. This

independent corporate recovery,

corporate restructuring, are more

understanding has never been more

likely to achieve that success than

important to enable you to offer your

hurried, short-term fixes.

clients the best possible advice.

insolvency and restructuring specialist. We have 14 directors and more than 100 staff based at our offices in

We adopt a truly collaborative approach

London, Birmingham, Blackburn, Bury,

to each client, with hands-on director

Manchester, Newcastle-upon-Tyne and

involvement throughout, to provide

Wolverhampton.

owners of struggling businesses with

Neil Bennett Director Leonard Curtis

Products and Services Leonard Curtis offers a complete range of services to businesses from our national office network: • Leonard Curtis - business rescue, restructuring and recovery

• Cashflow, collections and enforcement • Distressed funding packages including Government and regional fund support

• Corporate Strategies - corporate turnaround and Crown debt rescheduling

• Corporate rescue procedures to allow for successful restructuring

• Factoring Advisory Services - factoring brokerage, equity funding and turnaround

contact

• Asset Protection - quick and efficient asset security • LC Receivables - ledger appraisals and distressed ledger collect-out

Neil Bennett Leonard Curtis One Great Cumberland Place London, W1H 7LW

• Visibility - Pre-lend review

Telephone: 020 7535 7000

We also offer regular free breakfast seminars covering key topics for SMEs including:

Fax: 020 7723 6059 Email: neil.bennett@leonardcurtis.co.uk

• Dealing with creditor pressure and negotiating time to pay arrangements with HM Revenue & Customs

Website: www.leonardcurtis.co.uk 20

Awards 2010...The winner’s profile

For an owner manager watching an


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Company Profile

Business

Moneyfacts ®

Awards 2010

Most Innovative Product (Business High 5) solutions and innovative risk

transactional accounts for private

management products.

clients and SMEs with balances of We operate a flexible and dynamic

£25,000 and over.

lending model and the decisions we We think, connect and operate

make are made in the one place. This

alongside our clients in unusual

ensures a rapid response to requests

ways – helping them to create and

and avoids time-consuming red tape.

manage their wealth. They are the entrepreneurial class and together

As a high net worth individual it’s

we set out to achieve the out of

exactly the kind of agility that is

the ordinary.

expected in business but clients are probably not accustomed to

As a bank focused on the

experiencing from a bank.

entrepreneurial class, Investec caters for both your personal

Our other areas of specialisation

banking and business banking

include Structured Property Finance,

needs; after all a, business is

Specialised Lending, Wealth

often a client’s single most

Management, Trust and Fiduciary

valuable asset.

services, and Growth & Acquisition Finance.

We aim to build lifetime relationships with our clients by Investec Bank

providing everything from basics,

Our Specialised Banking team

such as deposits and lending, to

focuses on providing competitive,

complex, integrated financing

Jack Jones Specialised Business Banking Investec Bank

Products and Services Investec has a full range of innovative notice and fixed deposit products for both personal and business applications. Our services include bespoke risk management solutions to counter client’s FX and interest rate risks. Our entrepreneurial approach allows us to find the perfect solution for each client. Rate sheets outlining our full product range are available on request. Examples of popular Investec Specialised Banking products include:

• Foreign exchange execution ranging from simple spot purchases to complex options

• Notice accounts

• Interest rate products ranging from vanilla caps and floors to complex options

• Transactional capabilities • Flexible combination notice and easy access accounts

contact

• Fixed term deposits

Investec Bank 2 Gresham Street London EC2V 7QP

• Multi-currency accounts • Yield enhanced deposits

Please call us on 0845 366 6333 [UK only] on +44 20 7597 4131

• Pension and Trust accounts • Bespoke interest rate and foreign exchange risk management solutions

www.investec.com/businessdeposits 22

Awards 2010...The winner’s profile

commoditised savings and


BMF 2010 supplement_Layout 1 07/05/2010 10:02 Page 23

Pay your business some real interest Investec Business High 5 Account gross AER1

2.19%

Think of us as your very own rate shopper. We always pay you the average of the top five business savings rates2 set independently by Moneyfacts, giving you more time to focus on your business. This is a three month notice account with a £50,000 minimum deposit.

Call 0845 366 6333 or visit www.businesshigh5.co.uk

1

‘AER’ stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. ‘Gross’ is the interest rate paid before the deduction of tax. The rate is correct as at 14 April 2010 and is subject to variation. Interest is capitalised or paid monthly or annually. 2The rate is based on the average of the top five savings rates in the best buy tables published on www.moneyfacts.co.uk Investec Bank plc, 2 Gresham Street, London EC2V 7QP (Reg. no. 489604) is authorised and regulated by the Financial Services Authority. Maximum deposit is £250,000.


BMF 2010 supplement_Layout 1 07/05/2010 16:01 Page 24

Company Profile

Business

Moneyfacts

Awards 2010

a promise to support businesses

viable business customers and that

during downturns and upturns.

we will do our best to support any

The measures we announced as

difficulties and into the recovery.

viable business through temporary part of the Charter, and are now implementing, will help provide

We are also keen to ensure a clear

SMEs with the confidence to do

pricing policy which will help provide

business.

customers with certainty about the financing they will receive.

We have made commitments under three broad dimensions:

We believe that business optimism is

‘encouraging enterprise’, ‘access to

the foundation of any economic upturn and we believe the pledges outlined within our charter will give

Lloyds Banking Group is committed

As part of our commitment we are

businesses the confidence to grow

to supporting businesses with a

pledging to support 300,000 new

and succeed. Lloyds Banking Group

turnover of up to £15 million and

business start-ups by 2012. We are

has a clear commitment to assist

believes they are critical to a

running a programme of 200

businesses through both the

successful economic recovery.

nationwide seminars every year for

business lifecycle and economic

the next three years on topics such as

downturn and upturns and this

Keen to demonstrate our continued

employment, exporting and

initiative is one of many that will help

assistance for business customers,

sustainability.

us deliver on this promise.

Lloyds Banking Group launched the 2012 SME Charter in November

Importantly, we have also said we will

2009. The Charter sets out a clear

meet every reasonable request for

three year commitment, detailing how

competitively-priced finance from

Stephen Pegge, Head of External Affairs for Lloyds Banking Group Commercial

we will help companies grow as the economy continues to improve. The initiative forms part of a strategy to build relationships with customers

“The measures we announced as part of the Charter, and are now implementing, will help provide SMEs with the confidence to do business.”

through the economic cycle - fulfilling

Products and Services accessible banking service, including access to the most extensive branch network in Britain. The bank also has teams of Relationship Managers that specialise in Healthcare, Legal & Professional, Education, Not for Profit and Property.

Lloyds TSB has nearly one million small and medium sized businesses and not for profit customers. Within the SME sector, we offer a large range of banking products and services that are designed to support businesses from start ups to £15m turnover, from business insurance and card services to International banking. As well as Relationship Managers who are empowered to make lending decisions locally.

contact To find out more call 0800 022 4391 Or go to lloydstsb.com/business All loans and overdrafts are subject to status. Calls may be monitored or recorded

Whether you’re a start up or looking to switch your existing account, we can offer support and guidance on your business journey, as well as a responsive and

Lloyds TSB Bank plc Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065.

24

Awards 2010...The winner’s profile

Lloyds Banking Group Winner - Innovation in the SME Finance sector

finance’ and ‘clearer pricing’.

®


BMF 2010 supplement_Layout 1 07/05/2010 10:02 Page 25


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Company Profile

Business

Moneyfacts ®

Awards 2010

Best service from a business bank them as it has a presence in

institutional banking services.

63 countries and territories,

With HSBC’s global reach and

meaning they are on the ground for

expertise, it provides tailored

75 per cent of the world’s trade.

banking solutions to millions of customers; from small businesses

HSBC Holdings plc, the parent

to large multinationals. With 8,000

company of the HSBC Group, is

relationship managers providing

headquartered in London. The

local supportand advice in over 60

Group serves customers worldwide

countries and territories, HSBC is

from around 8,500 offices in

doing business with more

86 countries and territories in

customers worldwide than ever

Europe, the Asia-Pacific region, the

before.

Americas, the Middle East and Africa. HSBC is one of the world’s

HSBC is committed to both its

largest banking and financial

domestic and international markets

services organisations. HSBC is

through a focus on quality, long-

marketed worldwide as ‘the world’s

term relationships. HSBC is

local bank’.

significantly increasing investment in front line staff to ensure that it supports businesses as the HSBC serves 16.1 million

economic recovery continues.

customers in the UK and employs

HSBC is uniquely placed to support

Noel Quinn HSBC’s Head of Commercial Banking in the UK

approximately 56,000 people. In the UK, HSBC offers a complete range of personal, premier and private banking services, commercial banking for small to medium

“With HSBC’s global reach and expertise, it provides tailored banking solutions to millions of customers; from small businesses to large multinationals...”

Products and Services HSBC Commercial Banking offers a wide range of products to fulfil the needs of all sizes of business ranging from start-ups to large corporate businesses.

international services - Corporate Banking clients at HSBC receive a full range of services, ensuring a value added approach to the business.

For SME customers, HSBC seeks to enable the business to function as easily as possible and explore growth possibilities. HSBC offers a range of products and services for SMEs including; business bank accounts offering internet and telephone based servicing, credit and debit cards and short-term cashflow management tools such as overdrafts and small business loans.

Being the Best Place to Bank is a key strategic goal for HSBC. HSBC Commercial Banking invest continuously in listening to customers, to identify areas where service can be improved at every touchpoint the customer has with the bank.

For businesses with a larger turnover HSBC provides support from a dedicated Relationship Manager who has knowledge of the local business environment and access to a specialist range of products and services applicable to the business size, such as more sophisticated cash flow products.

contact Lynne Wood Head of Customer Experience UK CMB HSBC Bank plc 8 Canada Square Level 33 London E14 5HQ

Large corporate businesses have access to a full range of HSBC services ensuring a value added approach to their business. These include funding and risk management, corporate finance advisory and 26

Awards 2010...The winner’s profile

businesses and corporate and


BMF 2010 supplement_Layout 1 07/05/2010 10:02 Page 27


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Company Profile

Business

Moneyfacts ®

Awards 2010

Business Bank of the Year

banks in the world. Its success comes from being close to customers, a focus on retail banking and a prudent approach to lending. Steve Pateman Head of UK Corporate and Commercial Banking

The economic landscape has shifted and the challenges faced by UK businesses today call for a new kind of bank – one that puts customer relationships at its heart. Santander is fully committed with the products and expertise to support all UK businesses, developing a new way of banking that recognises the value of working closely with each customer, delivering unique, creative solutions that take their business forward.

Sue Hayes Managing Director Santander Business Banking

Santander, winner of the ‘Best Business Bank of the Year 2010’ (Business Moneyfacts), is structured to reflect business needs.

Products and Services For businesses with turnovers in excess of £1 million Santander Corporate Banking puts relationship management at the heart of its operations. Working closely with businesses, listening to and understanding their needs and growth aspirations before providing a solution is all part of the service. A ‘one size fits all’ approach is not part of our ethos.

For businesses with turnovers under £1 million Santander Business Banking offers great value products and services helping businesses to lower their costs and make a real difference to their bottom line. Last year, nearly 75,000 small business owners chose to open a business current account with the bank and a number of key trade associations chose to make us their banking partner, endorsing our products to their members.

Operating through a network of 22 Corporate Banking Centres spread throughout the UK, the Relationship Directors use their local knowledge and specialist expertise to provide bespoke solutions through long-term partnerships with our clients. We have teams of experienced specialists and our commitment has been demonstrated by the recruitment of 116 new Relationship Managers last year with more to come in 2010.

The bank continued to invest in the level of service it provides, recruiting 86 Small Business Advisors and 10 Relationship Managers. The bank offers excellent value market-leading current accounts (the fee free daily banking service typically saves businesses around £660 a year), lending, investment bonds and savings accounts. Banking is easily accessible through 1300 branches, UK based call centres, online, by post or at any UK Post Office.

A broad range of solutions are offered to our customers, including Finance, Corporate Money Management, Supply Chain, Deposits, International, and Risk Management.

contact

contact

Visit our website: www.santander.co.uk

Telephone: 0845 607 0666 28

Awards 2010...The winner’s profile

The Santander Group is one of the most successful


BMF 2010 supplement_Layout 1 07/05/2010 11:15 Page 29

Award winning banking from Santander Santander received 2 awards at the recent prestigious Business Moneyfacts awards, ‘Business Bank of the Year’ and ‘Best Service from a Commercial Mortgage Provider’. Alliance & Leicester plc, part of the Santander Group also won ‘Best Business Current Account Provider’.

For more information on our range of products and services visit our website at www.santander.co.uk

Santander UK plc. Registered Office: 2 Triton Square, Regent’s Place, London NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England. www.santander.co.uk Telephone 0870 607 6000. Calls may be recorded or monitored. Authorised and regulated by the Financial Services Authority except in respect of its consumer credit products for which Santander UK plc is licensed and regulated by the Office of Fair Trading. FSA registration number 106054. Santander and the flame logo are registered trademarks. Santander UK plc advises on mortgages, a limited range of life assurance, pension and collective investment scheme products and acts as an insurance intermediary for general insurance. 35007416 GBJ9377/DF 04/10


BMF 2010 supplement_Layout 1 07/05/2010 11:15 Page 30

Company Profile

Business

Moneyfacts ®

Awards 2010

Asset Based Finance Broker of the Year Association of Commercial Finance

70 dedicated lenders, ranging from

Brokers (NACFB), the company

major banking groups through to

maintains the highest service

smaller boutique funders. This

standards at all times. Hilton-Baird

objective approach and market

also recognises that its people are its

expertise delivers real benefits for

true strength and is fully committed

clients, enabling the right business

to supporting them, creating a vibrant

solution to be sourced and ensuring

working environment with a team that

that Hilton-Baird always delivers

is dedicated to delivering beyond

positive and innovative financial

expectations.

solutions allied to exact business Hilton-Baird defied 2009’s

requirements.

challenging trading environment to Established in 1997, Hilton-Baird

turn in record breaking results for its

Financial Solutions has helped in

clients and secure the Asset Based

excess of 3,000 businesses during its

Finance Broker Award for the second

thirteen year history. It is part of the

consecutive year. Despite the shifts

Hilton-Baird Group, one of the UK’s

imposed by the economic climate,

leading independent business

the depth of information and quality

finance groups, consisting of a team

of leads passed from Hilton-Baird to

of 50 professionals with expertise in

its panel of lenders have kept funding

all aspects of commercial fundraising

flowing. The word has spread.

As the UK’s leading independent

and risk management across a wide

Hilton-Baird’s Polish operation goes

commercial finance broker, Hilton-

range of industries and sectors.

from strength to strength and, having already closed initial deals in the

Baird Financial Solutions specialises in identifying the exact funding needs

The emphasis Hilton-Baird places on

German market, the company is now

of businesses and matching them

delivery of a tailored and personal

looking forward to increasing its

with suitable providers in the UK

service for all clients is central to its

European presence.

and overseas.

business proposition and has played a large role in the company’s

Over the years, Hilton-Baird’s

growing success. As an affiliate of

independent status has enabled the

the Asset Based Finance Association

company to foster strong

(ABFA) and a member of the National

Evette Orams Managing Director Hilton-Baird Financial Solutions

Products and Services • Commercial Finance Expertise

Our Solutions • Finance Growth

• European Capabilities

• Finance an Acquisition

• Experienced & Dedicated Team

• Improve Cash Flow

contact

• Inject Equity • Finance Commercial Property

Evette Orams Managing Director Hilton-Baird Financial Solutions Ashwood House Ashwood Gardens Southampton SO16 7LF

• Expand into New Markets • Fund Stock • Purchase Equipment • Fund an MBO/MBI What sets Hilton-Baird apart?: • Independent

Telephone: 023 8070 7390

• Solutions Focussed

Website: www.hiltonbaird.co.uk

• Bespoke Approach 30

Awards 2010...The winner’s profile

relationships with in excess of


BMF 2010 supplement_Layout 1 07/05/2010 11:15 Page 31

Company Profile

Business

Moneyfacts ®

Awards 2010

Commercial Mortgage Broker of the Year range of introducers, including

Blacktower, the other divisions being

their accountancy colleagues,

Financial Planning and Employee

external IFAs, other accountants, solicitors and property agents.

Benefits.

Blacktower have also received The Property Finance Division

referrals from lenders unable to

delivers services to a wide range of

assist their own clients.

owner occupiers, investors and developers across all areas of

Equally as valuable to the business

residential and commercial property.

is the number of clients who come

Blacktower’s residential and

back to Blacktower with further

commercial mortgage advisers all

transactions, and those who refer

have many years of past experience

friends family and colleagues on

with lenders and/or brokers.

a regular basis.

By being a part of a company with a

Blacktower is authorised and

broad range of services focused at

regulated by the Financial Services

businesses and high net worth

Authority (FSA) as Independent

individuals, Blacktower are able to

Financial Advisers and the firm

offer clients property finance

are long standing members of

solutions that are not only extremely

the NACFB.

Blacktower have been a leading firm

competitive but also effective from a

of IFAs in Surrey for over 20 years. In

tax and financial planning

2006, a majority interest was

perspective.

acquired by Kingston Smith LLP, a top 20 Chartered Accountancy

Blacktower provide commercial

Practice. Property Finance is one of

property finance services through a

Beverley Ham Business and Property Finance Director Blacktower Financial Advisers Limited

Method of Operation Blacktower’s commercial mortgage advisers spend a lot of time discussing with a new client the feasibility of possible finance and the likely terms available. This will be based on initial information provided. A more detailed analysis is then carried out at a first meeting, after which the client will agree to the preparation of a proposal for a selection of lenders. Blacktower then ‘hold the client’s hand’ hopefully through to completion, including attendance at meetings with lenders and considerable negotiations with all possible sources of finance.

they don’t want to be in discussions with their bank alone. This can be of particular value when clients have no other lending options and are feeling vulnerable. Throughout the process the client is kept fully informed, as are any other interested parties such as solicitors, accountants, IFAs and agents. Blacktower’s property finance services are subject to preagreed fees.

Blacktower are tenacious and will fight a client’s corner to ensure that the most competitive terms available in a given market are achieved, with a strong belief in giving a bespoke high quality support to clients regardless of market conditions and the view that this generates. In these challenging market conditions, understanding lending criteria is more key than ever and managing the client’s expectation is also critical. Blacktower pride themselves on achieving this.

contact Blacktower Financial Advisers Limited 80 Coombe Road New Malden Surrey KT3 4QS Telephone: 020 8336 6350

Blacktower have also been successful, in certain situations, working on a consultancy basis with clients where they are being placed under pressure by their existing lender and need a friendly arbitrator and where

Email: bfa@bfa-uk.com Website: www.bfa-uk.com 31

Awards 2010...The winner’s profile

three key divisions within


BMF 2010 supplement_Layout 1 07/05/2010 15:36 Page 32

Business

Moneyfacts 速

Awards 2010

Moneyfacts Group plc, Moneyfacts House, 66-70 thorpe road, norwich nr1 1BJ tel: 0845 1689 689 fax: 0845 1689 690 email: enquiries@moneyfacts.co.uk www.moneyfacts.co.uk 速

ReAdeRs ARe ReMinded thAt MOneYFACts is COPYRiGht And thAt PhOtOCOPYinG it is iLLeGAL.

Ref: BMFA-022-0510

and the winners were...


Business Moneyfacts Awards 2010 - Winners Supplement