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Since the downtown community is a complex mix of many constituencies, outreach that serves a preponderance of them would be most effective. One idea that might meet this need would be to create a flyer and provide it to businesses to distribute to their employees, as well as a flyer for property managers to distribute to tenants. Using focus groups could help to make sure that outreach strategies and materials reach those who will be impacted most in a way they understand. Consider the following distribution channels for informational materials: • Provide materials for drivers to give to passengers prior, during, and after the transition. Factor in training for drivers to help educate passengers about the transition. • Place elimination of the Ride Free Area (RFA) signage at each bus-stop. Use reader boards where available. • Put signage on every bus in the interior advertising placement area. • Put bus entry and exit guidelines signage downtown at individual stops. There are concerns about operational realities of transitioning to pay-on-entry. One concern is about security. Currently at night, drivers usually only allow people to exit through the front. We recommend looking into possible security issues with the exit at the back approach. There may be comparator agencies to contact and learn from. Another concern is how disabled passengers will exit conveniently and securely through the back, and how it will impact load times if disabled people are exiting via the front while passengers are waiting to board. We consider a circulator route a great idea! It will be important for any routing option to include Harborview access. We are concerned about the practicality of running the circulator along 1st or 2nd Avenue and Seattle’s east-west topography challenges concentrating only on those streets. We believe more activity would be found on 3rd and 6th Avenues. We recognize that changes due to Viaduct construction may impact any circulator route that is chosen in the short and long term. Finally, we encourage Metro to solicit buy-in from businesses in addition to human service organizations for the specific concept of a circulator. On behalf of the entire commission, I thank you very much for noting all of these comments. Sincerely,

Dorene F. Cornwell, chair Transit Advisory Commission cc:

Victor Obeso

Ride Free Area - Public Engagement Report  

King County Metro Transit Implementation plan for Ride Free Area elimination and transition to pay-on-entry