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649. Dear Sir or Madam, I am writing about the planned elimination of the Ride Free Area. One only need board a bus just after 7 p.m. to see that this will cause big delays in buses leaving downtown. This will result in delayed passengers such as myself, poorer on-time performance, and wasted service hours. It is essential to increase ORCA adoption in the implementation process, and King County Metro's plans for this are frankly inadequate. There is very little incentive for a cash passenger to switch to ORCA, and some disincentives (larger outlay of cash, non-refundable $5 card, transfers valid for less time). I would suggest taking the following steps to get more people on ORCA so that the elimination of payas-you-leave doesn't turn 3rd Ave into a rush hour parking lot. 1. Provide financial incentives to switch to ORCA. Paper transfers should be eliminated. There should be a discount for paying with ORCA. 2. ORCA cards should be refundable. This will make it easier to convince tourists or infrequent users that they should switch to ORCA, because they can leave the system and get the $5 for their card back. In practice, few people will do it. It's worth noting that Transport for London's Oyster Card, one of the most successful RFID transit card systems, does both of these things, and they helped it achieve high levels of RFID card adoption. It is essential that King County Metro does the same. Best regards, Michael Hoffman 4011 Whitman Ave N Apt 202 Seattle, WA 98103-7800 650. Please, as Metro is winding down the RFA, consider policies that encourage a higher adoption rate for the ORCA Card. My experience is that the ORCA greatly speeds the movement of passengers on and off transit and the fewer riders that use cash benefits the system as a whole. Charging more for cash fares would be preferred and is a system (e.g. London) that has been effectively used elsewhere. If that 'stick' approach isn't possible then offer a meaningful fare discount for the ORCA card, say by taking 5% off the posted fares for ePurse users. Either (or both) ideas would go a long way in improving KCM services for all users. Thank you. 651. Hi, I can't make it to the open house meeting on March 29, but just wanted to make a comment regarding the elimination of the ride free zone in downtown Seattle. I think it's important to preserve service for low-income people who need transit downtown. I'm a little disappointed that you haven't posted any details about your plans for this online. It's difficult to comment on something I haven't seen! Please make sure there is some free service available for those who need it. I would prefer that you have a downtown free shuttle that runs up and down through downtown, to provide free service for all who need it, regardless of income. I have seen many users who get on and off downtown and need the lift or for other reasons can greatly slow down the speed of service at downtown stops. I think that just providing some kind of pass so that those users can continue to use any buses downtown for free would continue to exacerbate the service delays downtown (which may get worse as everyone has to pay as they board), so I would prefer to see a separate shuttle bus of some kind. Also as a worker downtown I would like to see a continued free option to get south or north between near the current ends of the ride free zone (International District to Belltown). The price of a monthly pass is too expensive for me (since I bike commute for some trips, and my company doesn't provide a pass), but I would avoid downtown bus trips if I have to pay a full fare just to go 2 stops. Again, I think a free shuttle bus downtown would be the best option. I think it would benefit downtown businesses, and would be good for tourists, convention attendees, etc. Perhaps the City of Seattle would help to fund such a service. Thank you, Justin Martin Seattle, WA 652. I won’t be able to attend the open house, and would like to offer the following comments by email instead Eliminating the RFA will have little or no effect on monthly pass holders, but will potentially have a great effect on riders paying by cash or ORCA ePurse, including King County residents who only

Ride Free Area - Public Engagement Report  

King County Metro Transit Implementation plan for Ride Free Area elimination and transition to pay-on-entry