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Metro Connects

Service Quality Investments

What is a mobility hub? Mobility hubs are transportation nodes where many modes connect. Metro Connects proposes to introduce multimodal mobility hubs at existing and future parkand-ride lots and in conjunction with transit-oriented developments. Mobility hubs would allow riders to seamlessly transfer to, from, and between transit, walking, biking, micromobility, shuttles, transportation network companies, and parking for private and shared vehicles. To create mobility hubs, Metro would reconfigure existing lots and add hub elements such as:  Enhanced bicycle and pedestrian circulation  Improved passenger waiting areas  New pick-up and drop-off zones  Micro-mobility corrals  Electric vehicle charging  Real-time information Mobility hubs would give riders more abundant and flexible options. They would support using nonmotorized and shared modes instead of driving alone. Metro consistently hears from stakeholders and the public about the need for more ways to safely and easily connect to transit. Mobility hubs would help address that. Metro Connects proposes to expand access to all options, in alignment with local priorities.

What will it take? 

Invest in mobility hubs to improve equitable access to transit through safe and sustainable design solutions that work for the community. Using a community-led process, Metro will collaborate with partner transportation providers and redesign existing park-and-ride locations to expand mobility choices for customers while advancing equity and climate goals. As a part of the transition to a mobility hub, Metro will invest in bicycle and pedestrian improvements to make it easier and safer to walk, bike and roll to key transit hubs. Along with the non-motorized investments, Metro will also manage vehicle parking to improve the customer experience and improve efficiency while ensuring those with greatest need can reliably find parking when they need it.

Provide reliable and real-time parking information to manage demand and improve the customer experience. Continue monitoring park-and-rides and pursue strategies to best use existing resources through active demand management practices. This includes using technology to provide real-time information to customers about parking availability and options for paying for or reserving a space. Data will be standardized and shared to allow for integration with tools that will help customers to easily plan, book, and pay for their mobility needs.

Develop partnerships to improve connections to transit. Work with city partners, King County’s Department of Natural Resources and Parks, and other partners to create high-quality trail connections, sidewalks, and bicycle facilities that connect to bus stops and transit centers and support transit-oriented communities. Partners could help identify, design, permit,

King County Metro Long Range Plan