METRO CONNECTS Long-Range Plan

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Table of Contents Page Executive Summary ....................................................................................... 1 The Service Network ................................................................................... 11 Overview ............................................................................................... 11 RapidRide Service ................................................................................... 22 Frequent Service .................................................................................... 29 Express Service ...................................................................................... 32 Local Service .......................................................................................... 35 Accessible Transportation Options ............................................................. 38 Marine Service (Water Taxi) ..................................................................... 40 Service Quality Investments ....................................................................... 44 Overview ............................................................................................... 44 Speed and Reliability ............................................................................... 45 Boarding and Fares ................................................................................. 48 Innovation, Modernization, and Technology ................................................ 52 Customer Communications ....................................................................... 55 Passenger Facilities ................................................................................. 58 Connecting to Transit .............................................................................. 61 Managing Demand .................................................................................. 67 Equitable Transit-Oriented Communities ..................................................... 69 Fleet, Infrastructure, and Workforce ........................................................... 72 Overview ............................................................................................... 72 Fleet ..................................................................................................... 73 Electrification ......................................................................................... 75 Facilities and Other Support Systems ......................................................... 79 Layover Areas ........................................................................................ 84 Metro’s Workforce ................................................................................... 86 Attaining the Vision ..................................................................................... 88 Overview ............................................................................................... 88 Financial Overview .................................................................................. 90 Implementation of Metro Connects: Policies and Planning ............................. 94 Implementation of Metro Connects: Engagement with Communities and Partners .............................................................................................. 101 Accountability and Continuous Improvement............................................. 106 Next Steps ........................................................................................... 109

Tables Page Table 1 Table 2

Changes in Access to Frequent and Local Service in the Metro Connects Interim Network............................................................. 15 Metro Connects Performance Measures ......................................... 106

King County Metro Long Range Plan

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