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Volume 3–Issue 3 M ay /J u n e 2 0 1 9
Tech Focus | INDEX INFOTECH
Digital Transformation in India: Unfolding modern ERP solutions Murtaza Ezzi, CEO, Index Infotech, shares valuable insights about enhanced customer experiences and the adoption of ERP systems in the Indian Manufacturing industry 3. Reduction of Total Machine Downtime 4. Reduction in Cost for Quality 5. Reduction in Time to Market
Murtaza Ezzi, CEO, Index Infotech
Key Highlight:
Epicor ERP services practice, we started two new services divisions in 2019 within the organization, one focused on Robotic Process Automation and the other on Governance, Compliance and Risk Management.
What impact will the emerging technology paradigm such as Industry 4.0, big data & artificial Intelligence have on the evolution of ERP Systems in the manufacturing Industry? The term Industry 4.0 is the Fourth industrial revolution—that the advanced manufacturing machines can manage themselves and the production process with the Internet of Things (IoT) so that they no longer needed manpower. Manufacturing systems are interconnected to computer, communicates, analyzes, and use information or data to drive further intelligent action to manage itself virtually. In summary Industry 4.0 helps enterprises with the ability to make informed decisions using AI (Predictive, Diagnostic and Predictive Analytics) Some of the benefits customers gain from Industry 4.0 leading to quick ROI are: 1. Increase Productivity 2. Reduction of Maintenance Costs
The adoption of ERP Systems in Indian Manufacturing System is very low compared to that of advanced and even emerging Market. Infact the Indian subsidiaries of offices of global manufacturing leaders have low adoption of ERP. What are the main factors behind this according to you? True transformation has a big impact on an organization, and it affects strategy, talent, business models and more. For customers to be competitive, the organizations in India have started realizing the importance of Digital transformation for which they realize that the automation is the key. In this transformation journey, Organization needs to evolve ∞ New business strategies or business Models ∞ Integrating all the facets/departments within a company by deploying ERP ∞ Reorganizing processes for possible business outcomes ∞ Education & Adaptability – Company culture changes ∞ Treat data as the Valuable Business asset ∞ Talent: Recruiting, developing and maintaining ∞ Manage Cyber Security For companies embarking on a transformation journey: a continuous, long-term effort is needed to successfully implement industry 4.0 In what ways can the smart ERP systems help Indian Manufacturers maximize growth & Improve customer Experience? For Indian manufacturers ERP software can manage both sides of an organization’s operation, that is an extended ERP handling supply and the customer side. ∞ On the Supply Side: the procurement and accounts payable, ∞ On the Customer Part: the order-to-cash and accounts receivable. Managing Supply and Customer side equation are critical to the financial health of any company.
