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Mercy Telehealth Network Where there is need, there is Mercy With a stroke, every second counts. Treatments include a clot-busting drug called tissue plasminogen activator (t-PA), a clot retriever device and a system for revascularization. t-PA must be given within just three hours of the first symptom. Available 24/7, the Mercy Telehealth Network connects Mercy neurology specialists with physicians and patients at remote partner hospitals in California via high-speed data lines to quickly evaluate, diagnose and treat patients who admit to emergency departments with acute stroke symptoms. Patient assessments are conducted through a mobile robot with a flat-screen monitor. The technology enables Mercy’s stroke-care specialists to provide bedside consultations and decision support for hospitals that do not have neurological service coverage and therefore are limited in their ability to provide medical therapies and interventions to improve outcomes and speed recovery. Telehealth removes distance as a barrier to receiving the right care at the right time. Oftentimes, the long drive to a Sacramento hospital can be physically or logistically challenging for patients living in remote or rural areas. Telehealth enables them to stay in their community to receive care. And if a patient has a condition where time is of the essence—such as a stroke—telehealth is critical to accessing a Mercy specialist who can assist in the diagnosis and in outlining the best possible treatment plan. The network’s hubs are Mercy General Hospital and Mercy San Juan Medical Center in the Sacramento area. Both facilities are Certified Primary Stroke Centers and have specialized capabilities in neurological, neurosurgical and interventional neuroradiology treatment.

“As an emergency department physician who has practiced emergency medicine 38 years, I find great comfort having the resources of Mercy available to help in the decision making with neuro emergencies.” —Craig Dennis, M.D.

“Mercy Telehealth Network allows us to compress time and space, placing stroke-care specialists at the patient bedside within minutes of receiving a call. In the past, patients who presented to distant hospitals may not have received the benefits of being evaluated by experienced, knowledgeable and highly skilled stroke neurologists, or, when appropriate, receiving thrombolytic agents, which must be given within a narrow window of time after onset of stroke. The virtual presence by the Mercy Telehealth Network saves lives and reduces disability.” —Alan Shatzel, D.O. Medical Director, Neurology


How you can help

Philanthropy is the cornerstone of Mercy Telehealth Network’s growth. Funds are needed to expand the network to remote hospitals to ensure timely access to high-quality, specialized health-care services. Philanthropic funding also will support interdisciplinary patient care and education of other Mercy medical professionals and providers at telehealth sites.

To learn more about the Mercy Telehealth Network and Mercy Foundation, contact:

The Mercy Telehealth Network

Mercy General Hospital & Mercy San Juan Medical Center

2 Sierra Nevada Memorial Hospital 1 Mercy Hospital of Folsom

Methodist Hospital of Sacramento NorthBay VacaValley Hospital 6 3 4 NorthBay Medical Center St. Joseph’s Medical Center 7

5 Bakersfield Memorial Hospital

Kevin Duggan Interim President and CEO (916) 851-2703 | Kevin.Duggan@chw.edu

December 2012


Telehealth Case for Support