A Commercial Feature
Five star private health facility Group focuses on increasing access and decreasing costs
MELOMED TOKAI SPOKESPERSON MELOMED Tokai is a perfect example of how with the right medical practitioners, a conducive hospital environment can provide a great sense of comfort and peace of mind instead of making people anxious. Entering Melomed Tokai’s double-volume reception area feels like arriving at a hotel with a “free-flow feeling” carrying through to the curved staircase. “Melomed Tokai has the look and feel of a five-star facility, from the spacious luxurious wards to the ample natural lighting, expansive scenic views of Cape Town’s mountains, and modern design of interior decorations,” says Joe Regal, Facilities Manager at Melomed. Melomed firmly believes its facilities should not feel or even smell like the traditional hospital, but be an attractive environment. The modern, top-class furnishings make patients and visitors feel relaxed and pampered. The artwork depicts the Cape’s fauna and flora, which adds freshness to the interior.
A modern feel has been created for Melomed Tokai with natural light used to a large extent. The wards at Melomed are nothing short of luxurious. The private wards are in essence luxury suites, individually decorated with beautiful en-suite bathrooms; fully electronically controlled beds, flat screen LCD televisions, telephones, free Wi-Fi, and leather chairs. The wards and hallways are spacious and uncluttered, replete with pause and waiting areas which provide comfort to patients and visitors alike. The walls in the Paediatric Unit were hand painted by a Cape Town artist, and depicts images of friendly farm animals providing a cheerful atmosphere that is combined with professional service and loving care. The Neonatal Unit has wingback chairs making it easy for mothers to breastfeed and we have comfortable leather recliner chairs in the Paediatric Unit to cater for parents/guardians. Melomed Tokai has focussed on security and access control for extra safety and patient comfort.
HAVING started on the Cape Flats with the Melomed Gatesville Hospital during 1989, Melomed Hospital Holdings has always had a goal of improving access to healthcare in South Africa. With cost being a critical factor in accessing healthcare in the country the Melomed Group has a strong focus on managing and containing costs in its hospitals. We have a number of agreements with medical aids, whereby we are a designated service provider and we enter into very competitive fee tariffs with these funders in order to ensure it is sustainable and cost-effective. “It is known in the industry that our tariffs are generally lower than other private hospital groups,” says Pedro. He says that the group’s mission is to provide affordable healthcare, so there is also a strong focus on managing healthcare costs downwards. “Our hospital design and layout is important; by reducing the distances between services and making the hospital more efficient we reduce our fixed overheads, especially by combining stock rooms between wards and improving security. “We also insource a number of services that other hospitals might outsource, which improves our control and reduce costs per patient, while still increasing the efficiency and quality of services to patients,” says Pedro. The importance of Melomed’s emphasis on containing and cutting costs wherever possible is substantiated by the first Future Health Index (FHI) recently released by Philips, which reports that cost is a significant barrier to healthcare in South Africa. The detailed international research study explored how countries around the world are positioned to meet long-term global health challenges through integration of health systems and adoption of connected care technologies. South Africa received an overall score of 56.7 out of a possible 100, highlighting the need for a concerted effort to increase access to healthcare; the cost of healthcare came out as one of the top barriers to coordinating healthcare further in South Africa.
Congratulations to the
pe he X
Melomed Hospital Group on the opening of the Tokai Hospital.
From the Clinic Manager support team .
Melomed Tokai Hospital is committed to quality healthcare, we’re committed to their success.
Comprehensively prepared for intensive care THE ICU and High Care Units at Melomed Tokai are on the same floor within close proximity of each other and also to the theatres and Cath Lab to facilitate ease of movement. The ICU has been designed to have the maximum amount of natural light and space to promote the well-being and positive mind-set of patients and
visitors alike. The ICU is equipped with both staff and medical technology to treat a wide range of medical conditions regardless of the complications or intricacy of treatment required, from patients recovering from a cardiac bypass procedure to neurosurgery or vascular surgery.
We congratulate Melomed Tokai Hospital for being at the heart of quality healthcare. Many thanks to Melomed Hospital Holdings for opening Melomed Tokai Hospital: A state-of-the-art facility, that brings the residents of Cape Town a variety of quality healthcare options within reach. As their proud bank of choice for 27 years, we look forward to providing them with many more innovative solutions to better the lives of their community.
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