connecting homes with the future
SMART HOME Project
Edited by: Jing Liu(Silence) Melissa Verástegui Jue Wang (May)
Printed in Loughborough University ©2013 Loughborough University and BT Labs
Foreword // 1N Home
Students of the Cross Disciplinary Project from the Loughborough University have collaborated together with BT Company to develop 3 technology projects: Smart TV, Wiring and Smart Home. The cross disciplinary project aims toward helping us expand our scope of knowledge and skills beyond the boundaries of our own professional disciplines. This project combines individuals who come from diﬀerent disciplines, such as industrial design, interaction design, and sustainable design. Through this useful way, we could achieve a great experience, learn how to collaborate with a worldwide known company such as BT Technology and how to communicate with the team members. Moreover, this is a great opportunity for us to undertake a real project using a range of diﬀerent knowledge and approaches.
©2013 Loughborough University and BT Labs
Foreword // BT Labs
BT Group plc, trading as BT, is a British multinational telecommunications services company headquartered in London, United Kingdom. It is one of the largest telecommunications services companies in the world and has operations in over 170 countries. Through its BT Global Services division it is a major supplier of telecoms services to corporate and government customers worldwide. Its BT Retail division one of the largest suppliers of telephony, broadband and subscription television services in the UK, with over 18 million customers. BT Group PLC, 2010
ÂŠ2013 Loughborough University and BT Labs
Action Plan ....... 09 Team Member ....... 11 Research ....... 13 Smart Home Types ....... 14 Personas ........ 15 Research Summary ....... 16 Concept Development ....... 18 Final Concept....... 20 Scenarios ....... 22 Video ....... 24 Devices Interface ....... 26 Software Interface ...... 28 Colour & Style ....... 30 Marketing ....... 32
Action Plan 9
Team Members 11
BA Industrial and Technology design Hobbies: Dancing, Photography, Traveling, Fashion. Skills: Sketching, Photoshop, Illustrator, drawing and illustration E-mail: firstname.lastname@example.org / mobile: 07857867597
BSc Industrial Design MSc Design and Innovation for Sustainability Hobbies: Traveling, movies, music, DIY activities and ecoDesign Email: email@example.com / mobile:0759 338 2209 Skills: 3D modelling, Solidworks, open source technologies. Experience: 2010-2013 Poliﬂex SA de CV: electrical installations product design for plastic injection. MSc scholarship funding. 2008-2011 Solar powered led lighting system. Design of aluminum injection case.
XiaodanZhang, and you can also call me Shannon. My major course is Industrial Design and Technology. My hobbies are travelling and watching ﬁlms. And I prefer reading magazines and layout design. My future plan is to do the job about typesetting, especially focus on layout design. My mobile phone number is 07593651297, and my email is firstname.lastname@example.org.
Major：Industrial design and technology Hobbies:Photography Skills:3D modelling, rendering,marketing, graphics and illustration Software: Pro/E, 3D Max, Rhino, KeyShot, Hypershot, AutoCAD and PS Phone number: 07743112779 Email: email@example.com
MSc Interaction Design. I have lots of interest, such as drawing, surﬁng on the internet, chatting with friends, reading some novels, music, watching English moviesor TV. In addition to these, I also like to play PC games. When I ﬁnishmy master degree, I would like to gain some experience from company, then be a teacher. Email: firstname.lastname@example.org./ mobile:07746359634
Stonemason BA Product Design MA Industrial Design and Technology Hobbies: Kickboxing, motorsport Email: email@example.com Skills: design conception, 3D modelling, rendering, rapid prototyping, model making, brand design, brand language, marketing, graphics and illustration Software: SolidWorks, Pro/E, 3D Studio Max, KeyShot, Hypershot, AutoCAD and Adobe Creative Suite Experience: Worked as stonemason, woodworker, student advisor for CAD and RP, freelance designer for graphics, web and merchandising design, as well as media designer in marketing and PR
BA Industrial Design and Technology Hobbies:pets, Yoga, travel, DIY, PC game, and everything looks cool and beautiful. I plan to set up a small store in thefuture. Alltheproducts in my store are madebymyself, every single productisunique in theworldwiththeblessing of happiness. Email: J.firstname.lastname@example.org mobile: 07746359634
Through the workshop of Design for Happiness given by Dr. Carolina Escobar at Loughborough University we explored diﬀerent useful key words to develop our research. As part of our exercise we separated 10 concepts as a pie chart to extend our idea clearly. The diagram describes the core motivations for having a smart home, the concepts were taken from a set of cards which showed diﬀerent concepts that could enable the brainstorming, in this way as a team we could came up with diﬀerent words and features that would led us to the ﬁnal concept. After discussing our ideas we chose 2 keywords to guide our project: freedom and autonomy. These two workds were deﬁned as our standpoints after this useful workshop. We all think when you get back your home that could release pressure and pursuit your inner peace. You don t need to be tied down with work or tasks. The autonomy system could supply a comfortable way to control the entire home, users would not feel trouble when they have to turn oﬀ lights or turn on TV personally.
Based on the diďŹ€erent targets given by BT and a research about the most common users interested in technology and consumers of technology as well, we built up four levels in order to explain our main targets. The ďŹ rst level is basic, it means people own fundamental equipment, like smart phone, and there is a regular interest in electronic devices. The second is advanced, which stands for users who has moderate awareness of technological innovations, they could aďŹ€ord some kind of smart products. In addition, the third is advanced 2, which is more professional than second one. On the top of our level are the experts of the area that they have high level of education, pursue high quality of life. Combining the BT household types, we have set up in home ones that respectively are student, young professional and professional. We paid more attention on the young professional and professional target user.
Smart Home Types 14
After the trarget users analysis, we develop the proďŹ le for our target consumers which are focused on the ages between 20 and 50. The ďŹ rst person is Jessica, who is a student and prefers the smart devices are funny, appropriate price and powerful functions. Secondly, Smith, who has a stable job and likes going to gym, watching movies and playing game. He has passion to try the diďŹ€erent smart devices. Finally, Johnny is an engineer, who prefers to spend a lot of time with his children and likes to experiment and interact with new technology. In terms of our three personas, we could look for creative ideas and inspirations associated with special consumers.
In order to meet the challenges faced by consumers when interacting with smart technology this project focuses on the design of a novel product that simpliďŹ es the access and control of home automation systems for BT customers. There is a vast variety of digital smart devices, each with its individual interface, aimed at numerous diďŹ€erent customer types, who each make buying decisions based on a wealth of personal motivations and interests.The comfort of a holistic smart home system can currently only be enjoyed by customers with great personal wealth and/or extensive interest in the technology.There is a great opportunity to create a product that can make full smart home functionality available for the average user, simplify the interaction with the existing smart technology, as well as making every-day life better.
Research Summary 16
Research Summary 17
As we divided the tasks according to the diďŹ€erent skills and backgrounds of the members, a group of members decided to sketch proposals and ideas for the physical product. Then we collected all the ideas and discussed them as a group, where all the members were able to suggest, ask, change and expose their ideas related to the product design. We had a brainstorming about how the product might look and how the users would be able to wear it, our options were a headset, a ring, a bracelet, a pin, a clip and even a necklace. After developing all these ideas we decided to develop the bracelet and the clip idea. Once we decided this two products formats the members developed a second stage of sketching were we discussed how to distribute the interface features such as buttons, lcd display, size and colour. After the sketching stage, we started the 3D cad modelling stage which led us to the ďŹ nal concept product.
Concept Development 18
Concept Development 19
Final Concept 20
Final Concept 21
We developed diﬀerent scenarios to simulate the application of our product design in the real life. These applications show ﬁve diﬀerent scenarios where the product design is used in common situations. The ﬁrst three scenarios are shown in the video where a regular user has the control of her living space remotely, she is able to control features such as lighting, television and music. In the graphic scenarios, we design two functions that are emergency for kids and baby monitor, users could use remotely control system connecting your mobile phone in order to keep family member safety. The bracelet could remind users what you should do after the light is lit up.
The scenarios show two functions which are the baby monitor and emergency for kids when users are using the bracelet or clip. The function of baby monitor is a convenient way to take care of baby instantly, when users go out for dinner or deal with other things, you just set up the system then contact it to your mobile phone through the WIFI, and you could get the baby s condition in real time. The function of emergency for kids illustrates the situation about when kids lost, the kids just press the emergency button in bracelet, it will through the Wi-Fi signal deliver to your parents phone, according to the Google map they could look for them easily.
Our video illustrates how to operate the functions of lighting, TV and music remotely, the ďŹ rst lighting and TV function show how users could press the bracelet button in order to turn on the lights before the user comes back home, then when the user opens the door of her home, she will feel the home welcome them and the sense of warm companionship. In addition, we use cameras to operate and monitor the surroundings of home. If users have a business trip for a long time, they can open these home appliances as well because it can pretend owners at home in order to prevent the thief. The third one is music function when they are drinking and reading they can switch on the music remotely with an easy action by pressing the button of the device, the device will show the function and the user can choose the music function and they could enjoy the music at the same time.
As the main purpose of the 1n touch concept is to simplify the use of and interaction with smart technology, the design and interface of the bracelet and clip were also kept as clean and simple as possible. Both devices feature an identical interface layout, as they were designed with the same functionality in mind. The interface itself is divided into four diﬀerent parts that allow a logical and seamless interaction with the 1n touch. The ﬁrst point of contact is the round and indented select button, located on the longitudinal centreline of the front surface, which allows the selection of one or more of the ﬁve on-demand functions saved on the device. When the desired function is selected, the multi-colour LED display shows a simple message to ask the user whether the function should be activated. By pressing the semi-circular conﬁrm buttons, arranged symmetrically on each side of the select button, the user can then conﬁrm and activate the selected function. Whether a function is active is indicated by the ﬁve function LEDs, which each have a diﬀerent colour ‒ one colour for each individual function. A Seebeck element is situated on the back of each 1n touch device to extend the charging cycle by generating electricity using the heat diﬀerence between the users skin and the surrounding air.
Devices Interface 26
Devices Interface 27
Making the process of interacting with smart technology easier begins with the 1n touch setup software. To cope with a wide range of users, from inexperienced to advanced, the software has an easy-to-use step-by-step interface that guides the user through the diﬀerent setup stages. The ﬁrst step is the smart home synchronisation ‒ after clicking the synchronise button the software automatically synchronises all smart devices in the users house and links them to the 1n touch. At the second stage the user is given a choice to enter either the standard , or the advanced menu. In the standard menu the user can pick ﬁve on-demand functions from a pre-deﬁned list, or buy additional functions from the BT store, while the advanced menu gives experienced users the option to create own customised functions. Once the desired functions have been deﬁned, the software displays the functions next to a colour code, with one colour assigned to each function. By conﬁrming this stage, and by clicking the ﬁnished button, functions and colour code are saved onto the device and the 1n touch is ready to go.
Software Interface 28
Software Interface 29
Colour & Style 30
Colour & Style 31
The concept of the website is focused on using BT's home page to advertise our product, put our product in the middle of the BT's products link, help users notice our new product. We do not design other website page for our product, because we consider about users behavior, we do not want to change their process when the users surf BT's website. We also design another page, it is the entrance for our product information, users may get used to BT's product information link. We just add our product into the original page, want not only let users notice our product but also do not change their feeling when they surf BT's website. The concept of In Touch App Store bases on the customization and user-centered design.Our smart device can implement 5 functions and for each function users can download corresponding App depending on their various needs. Also we found that BT produces smart device such as smart TV and provide some internet packages but each product and service do not connect together. This App store intends tocombinethe other BT products andservice and try to build a BT smart system to ensure the users have a better smart home experience.