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Melissa Anne Lewis McDonald 23 Observation Court, Apt #102 • Germantown, MD 20876 • 301-219-7141 E-mail: Twitter: @Cre8tiveLib LinkedIn: Melissa Anne Lewis McDonald

EDUCATION: University of Maryland - College Park College of Information Studies Master of Library Science (MLS), anticipated graduation, December 2012 PreK-12 Certification as a Library Media Specialist Information and Diverse Populations Concentration University of Southern Maine Bachelor of Science, Business Administration, 1988 Montgomery County Public Schools Professional Development Online (selected list): Library Media Staff Professional Training Building Self-Confidence and Fading Supports Supporting Students with High Functioning Autism/Asperger’s Syndrome Kurzweil: Supporting Struggling Readers How to Teach Students Effective Keyboarding Microsoft Office: Word, PowerPoint, Excel Emergency Care and Safety Institute Adult, Child, and Infant CPR and Standard First Aid Certification, expires October 2013 PROFESSIONAL EXPERIENCE: Montgomery County Public Schools, Poolesville High School 2009-present Special Education Paraeducator  Provide 1:1 support to two special needs students during their school day by guiding, instructing, scribing, and maintaining their focus  Assist students in a variety of school related settings, facilitate appropriate learning experiences for students, and provide an atmosphere and environment conducive to the intellectual, physical, social and emotional development of individuals to ensure ‘Success for Every Student’  Co-sponsor a weekly support group that helps Asperger’s Syndrome students work on their social skills, build relationships, advocate for themselves, and educate others  Sponsor a Black-Eyed Susan book club to support students’ love of reading for pleasure  Coordinated Take your Sons & Daughters to Work Day event, 2012 Substitute Teacher, K-12  Implemented lesson plans in the absence of the regular classroom teacher


University of Maryland, iSchool, Rockville, MD 2011-present Graduate Assistant-Universities at Shady Grove  Provide general assistance to the director of the iSchool programs at Universities at Shady Grove  Identify and address routine issues related to day-to-day operation of the iSchool office at USG and the iSchool classes offered at USG  Assist the director in planning and executing outreach and partnership activities, promoting the iSchool program at USG, and maintaining good relationships with the USG administration, its partners, and other entities around the USG campus Maryland State Department of Education (MDSE), Baltimore, MD Fall 2011 Student Intern, Coordinator of Maryland Snapshot Day 2011  Provide assistance to the MSDE Community Outreach Specialist in the Division of Library Development and Services in all aspects of Maryland Snapshot Day 2011, including planning and promoting the event, developing surveys, analyzing data, and creating a culminating presentation of data and images

Great-West Life & Annuity Insurance Company, Frederick, MD 1994-1998 Member Service Representative  Provided high quality customer service through knowledge of insurance laws and company guidelines  Explained plan benefits, fielded claim questions, resolved claims disputes, processed medical and dental claims, initiated hospital precertification files, and handled difficult customer calls Confederation Administration Services, Inc., North Charleston, SC 1989-1994 Supervising Analyst:  Assisted the supervisor in the operation of the claims unit  Responsible for the adjudication of health, dental and weekly disability claims  Conversant with medical and dental terminology and procedure codes with regard to insurance claims payment  LOMA Insurance Education Program: Fellow, Life Management Institute; Associate, Customer Service Emergicare, Inc., Charleston, SC Office Administration  Efficient patient check-in and check-out  Maintained medical records, and filed commercial, worker’s compensation, Medicare and Medicaid insurance claims


Sears, Roebuck and Company, South Portland, ME Sales Supervisor:  Successful merchandising and operation of four departments  Actively involved in the development of acceptable level of sales and profits  Supervised 30 employees


HONORS & AWARDS: Charles Barkley Legislative District 39 Scholarship, 2012 Maryland Association of School Librarians Annual Conference Scholarship, 2011 Montgomery County Public School Retirees Association Scholarship, 2011, 2012 Montgomery County Teachers Federal Credit Union Bill Teel Scholarship, 2011 Girl Scout Council of the Nation’s Capital Appreciation Pin, 2011 Girl Scout Council of the Nation’s Capital Outstanding Girl Scout Leader, 2009 Dr. Martin L. King, Jr. Middle School Volunteer of the Year, 2008 MEMBERSHIPS: American Association of School Librarians (AASL), 2011-present American Library Association (ALA), 2011- present Association for Library Service to Children (ALSC), 2011-present Maryland Association of School Librarians (MASL), 2011-present Maryland Library Association (MLA), 2011-present Maryland Parent Teacher Association (MDPTA), 2003-present Young Adult Library Service Association (YALSA), 2011-present SELECTED VOLUNTEER & COMMUNITY SERVICE: Executive Board Member, American Library Association, University of Maryland Student Chapter, 2011-2012 Volunteer, Gaithersburg Book Festival and National Book Festival, 2011 Chairperson, PTA Reflections Art Program (MCCPTA, SVHS, MLKMS & SKRES), 2004-present Parent Volunteer, Dr. Sally K. Ride ES, Dr. Martin L. King, Jr. MS, and Seneca Valley HS, 2003-present Co-Chairperson, Arts, Crafts & Photography Building, Montgomery County Agricultural Fair, 2005-present Leader, Girl Scout Troop #2499 and #5419, 2005-present Camp Staff, Girl Scout Camp Tuckerman summer day camp, 2006-present Walker, Crew Member and Volunteer, Avon Walk for Breast Cancer, 2005-2010 2

Melissa McDonald's Resume  
Melissa McDonald's Resume  

Resume updated May 2012