Issuu on Google+

MEDLINES EMPLOYEE

NEWSLETTER âœŚ SPRING 2012

Medline pr p ov vid des s the e pro rod du uct cts ts a an nd programs ms to o help lp cussto om me ers deliv iver ver more e ind div ivid idua ua u alize lize ed lo long n -t -term rm ca are e tha hat prom pr omot otes s dig ign nity and d res spe p ct


Letter from Andy Mills I’m writing this letter on the heels of our Town Hall Meeting held in Lithia Springs, Georgia, home of our B03 distribution center and our new incontinence manufacturing facility, where we make FitRight™ briefs on state-of-the-art machines that span the length of a football field. Beyond the impressive facility are the people I met who truly care about the products they’re making that can help millions of adults live more comfortably and discreetly with incontinence-related health issues. This new facility represents an important story of growth for both this Georgia community, where we’re adding much-needed jobs, and for Medline’s long-term care business that needs to keep up with the growing rate of the elderly population. Did you know 650 million people in the world today are over the age of 60? By 2050, that number will reach 2 billion. As my parents age, and as I age too, I want to know that the best care is available with the best products. As you would expect, research strongly shows more people want to be cared for by their relatives, in their own homes or in a nursing care facility that feels like home. That will mean more demand on the role we play in educating both family members and health care professionals about our products. In this issue, you will read about how Medline is helping caregivers respect the wishes of their loved ones wherever they receive care. From our humble beginnings in long-term care in 1983 to the $1 billion business we are today, we want health care providers and residents alike to know how much we care when they use our products that promote health, dignity and independence in the later years of life. Today, Medline is the number one provider of medical supplies to long-term care facilities with about 25 percent market share. Achieving this top spot was not easy, and staying in it is becoming more and more difficult. So we are working hard to differentiate Medline from our competitors. We are investing in great products, and clinical programs and education that really set us apart. Our sales force is one of our best investments because they’re highly trained partners and solution providers for our customers. In this issue, you will also read about Medline employees who are doing wonderful things in communities around the nation, and around the world to help reduce waste and conserve energy. We have other colleagues who are also going above and beyond to help others by assembling vital care supplies for those in need and teaching disabled children. I thank them for making a difference in the communities where we live and work. Their stories are an inspiration to us all and I am proud to say they are part of the Medline family. If you have other ideas on being green or giving back at your office location, send them to any member of the Executive Office at executiveoffice@medline.com. And, to all of the employees who I met in Georgia, keep up the great work serving our customers!


IN THIS ISSUE B03 Lithia Springs, Ga.

Medlines is a quarterly publication of corporate and branch news and information for Medline employees. The purpose of this newsletter is to maintain communication between the company and its employees. Reader comments and suggestions are welcome. Contact Jennifer Freedman at (847) 643-4358 or e-mail us medlinesnewsletter@medline.com

4

Feature Story

8

Branch on the Family Tree

10

A Place Like Home

Growing Up B03 – Lithia Springs, Ga.

Helping Hands Giving Back Around the Globe

12

Medline Green

15

Focus on Safety

16

Waste Not

Medline Commits to Being an Environmentally Responsible Business

Births, Marriages and Medline Anniversaries Congratulations

Medline Industries, Inc. One Medline Place Mundelein, IL 60060 847.949.5500 | www.medline.com Š2012 Medline Industries, Inc. All Rights Reserved.

MEDLINES EMPLOYEE NEWSLETTER

S P RI N G 2 0 1 2

3


[

Feature Story

]

Medlin Me ine pr ine prov o id ides de ess the pro odu uct cts and and an prog pr ogrra ams ms to he elp lp cus usto tom me erss de elliliv iver iver e more mo e ind ndiv div ivid dua alil ze z d lo long ong ng-t g-tterm erm c er ca are tha hat prom pr rom omot otes es s dig igni nity ni y and res esp pe e ect ct ct

Thanks to modern science, we are all living longer and healthier. In fact, according to the Centers for Disease Control and Prevention (CDC), life expectancy has risen to a new high of nearly 78 years. To put that in perspective, two thousand years ago, the average Roman could expect to live just 22 years. Those born in 1900 could only expect to live 47.3 years. The elderly population has grown substantially in this century and will continue to rise well into the next century. The U.S. Census Bureau projects that the number of people over the age of 65 will double by 2050, to 80 million. As many as one in five Americans will be elderly.

4

MEDLINES EMPLOYEE NEWSLETTER

Aging is a natural process, but it’s not an easy one. Many of us are watching our parents grow older and require more care. For some, home care is the right option. For others, an assisted living facility or a nursing home is the best fit. No matter what option we choose, we all want the same thing for our loved ones – the best care with the best products. Medline is helping our customers provide that. We first entered the long-term care market about 25 years ago. Back then, we delivered basic products like gauze, gloves and adult briefs. Most of our customers made their purchasing decisions based on price. Our customers were post-acute care facilities like nursing homes that provided a place where discharged hospital patients could recuperate, but also emerging assisted living

S P RING 2 0 1 2

facilities throughout the country that provided an alternative residential care setting to nursing homes. In 1987, the Nursing Home Reform Act passed, which established residents’ rights and quality standards for nursing homes nationwide, and ignited the nursing home culture change that has been building in the decades since.

Global population will reach

60 billion by 2050 from

2 billion in 2012.


Walk into almost any nursing home today and you will see the changes. More and more, this environment is moving from cold and institutional, to a place that feels more like home. You’ll notice living rooms with comfortable couches, fish tanks and pictures on the walls. Some residents are enjoying meals at long communal dining tables; some are painting; and some are listening to music while they sip on cups of hot coffee. These changes are a dramatic move in the right direction for long-term care, but nursing homes continue to face real pressure. They now have more beds, more residents who need a higher level of care, and less money to provide their services. The reimbursement model is changing and the well-being of residents is becoming more closely linked to the level of reimbursement a nursing home receives. Plus, facilities are being rated by state surveys, patient satisfaction surveys and 5-Star ratings (see sidebar on page 6). Given all these pressures, our nursing home customers are desperately seeking solutions to help them deliver quality care and comply with their state regulations in the most cost-efficient manner.

Partnering to deliver quality care As the country’s leading provider of medical supplies to long-term care facilities, Medline is in the best position to serve our customers. “At many of our larger competitors, long-term care is a small part of a much bigger business, so they don’t give these customers the time and attention they need and deserve,” said Tim Dundon, president of

Medline Health Care Sales. “Longterm care is a stronger focus for us.” In the past two decades, Medline’s Health Care Sales Company has enjoyed double-digit sales growth every year. There are 14,000 longterm care facilities in the United States and Medline is in nearly 40 percent of them. Dave Jacobs, senior vice president of Medline Health Care Sales, attributes this success to the company’s strategic investments in innovative solutions customers need, from specialty products to comprehensive clinical programs.

more than a dozen categories from durable medical equipment, such as wheelchairs, beds, lamps, and wound care to pharmacy and textiles, such as blankets, gowns and slippers. We also provide supply chain solutions, including LTC Solutions, a program where Medline works alongside a facility management team to implement more cost-effective, higher quality products and solutions to solve their ongoing business and financial challenges; as well as ParScan, an automated materials management system. Another key area of focus for Medline and our long-term customers is incontinent care. Bladder control problems can be embarrassing and diminish a person’s dignity, confidence and social function.

There were

106 million elderly people in China in 2008.

“We have moved from a commodity sale to a clinical sale,” said Jacobs. “We have really differentiated ourselves with our programs. We have great products, but the clinical programs and education we can offer our customers is why they talk to us, and why they stay with us.” Medline has developed several clinical programs that provide our 300-rep Health Care sales force with added value to the products they sell. For details on Medline’s clinical programs, please go to page 14. In addition to our clinical programs, Medline offers a wealth of products in

More than half of all residents in nursing homes are incontinent and it is the second leading cause of institutionalization. In fact, it’s one of the most costly and labor-intensive issues for our customers to manage. Long-term care facilities are spending about 20 percent of their annual supply budget on incontinence products, many of which are poorly fitted, uncomfortable and they leak, often leading to skin irritation and infection. As the leading manufacturer and distributor of disposable incontinence products, Medline is helping longterm care facilities foster a culture of change with a brief that is designed with each individual’s needs in mind. We have developed a first-of-itskind adult brief design that provides a better fit, is more absorbent and comfortable with anti-leak guards to help restore patient dignity and

MEDLINES EMPLOYEE NEWSLETTER

S P RI N G 2 0 1 2

5


confidence. We are making these briefs – appropriately called FitRight™ – at a new state-of-the-art, high-tech, manufacturing facility in Lithia Springs, Ga. The two-story-high machinery is as long as a football field.

Bridging the gap Medline is in a unique position to not only deliver the products and programs our customers need, but also to help bridge the continuum of care from hospitals to long-term care. With people living longer and being discharged from hospitals sooner, the level of post-acute care needs to be much higher. While the hospital and the nursing home were once completely separate entities, caring for patients in their own way, they are now tied together in a great big circle of care. This movement is being driven by changes in reimbursements, patient demands and new technology. “Hospitals are looking for consistency at the product and program level for patients that are referred to long-term care facilities, and Medline is uniquely positioned to facilitate that dialogue and to help form a partnership between facilities,” said Dundon. Let’s consider an example: Earl, age 75, is admitted to the hospital to have a large section of his colon removed. He has two surgeries and is discharged to a nursing home just four days later. His transition of care between the hospital and the nursing home is a vulnerable period. He is going to the facility with several prescriptions to fill and a laundry list of care instructions. Poor communication might result in medication error, adverse drug events and avoidable rehospitalizations. “There are a lot of communication 6

MEDLINES EMPLOYEE NEWSLETTER

gaps between care and service,” said Jacobs. “Medline is incredibly well positioned for this convergence because we service the entire continuum of care from acute care settings like hospitals to ambulatory surgery centers, long-term care and home care. To help close these gaps and add more value to our business, Medline is offering a number of education opportunities that help our nursing home and home health customers deliver higher quality of care.

30% chance of someone born today living

100+ years compared to 0.7% in 1912.

Advanced wound care When Earl is released from the hospital, they give him a prescription list that includes dressings and ointment to care for his wounds. The instructions are confusing to Earl’s wife Betty – she doesn’t know which product goes where, how many times a day and what to tell the staff at the nursing home. To add clarity to the wound care process, Medline launched our revolutionary educational packaging for advanced wound care products in 2003. The unique packaging displays all of the information a practitioner or patient needs for an organized and consistent approach to wound care. In recent years, Medline has expanded the wound care line with several new

S P RING 2 0 1 2

How is nursing home performance measured? Quality Indicator Survey (QIS) The QIS is a computer-assisted long-term care survey process used by selected state survey agencies and CMS to determine if Medicare and Medicaid certified nursing homes meet the federal requirements. This was designed to achieve several objectives: • Improve consistency and accuracy of quality of care by using a more structured process • Enable timely and effective feedback on survey process for surveyors and managers • Systematically review requirements and objectively investigate risks

®

Medline offers abaqis, a quality assurance system that exactly replicates the methods and procedures of the QIS, while comprehensively assessing a nursing home’s compliance with the full federal regulations.

Five-Star Quality Rating System The CMS created this system to help consumers, their families and caregivers compare nursing homes more easily and to help identify areas about which they may want to ask questions. Here’s how it works: • Each nursing home is given a rating of between one and five stars. • Those with five stars are considered to have much above average quality and those with one star are considered to have quality much below average. • There is an overall 5-star rating for each nursing home, and a separate rating for each of the following: health inspections, staffing, and quality measures. • The quality rating system is posted on the nursing home compare website, medicare.gov/NHCompare.


is able to offer “ Medline not just the products,

Medline University The staff at Earl’s nursing home is skilled and they do their best to stay up on their education, but they work long hours and they don’t always receive reimbursement for the courses, so we offer Medline University (MU), a free, clinical education resource for nurses, surgical technicians and nursing home administrators. More than 219,247 registered users take an average of 21,000 courses every month. The long-term course catalog covers a broad healthcare continuum, including infection control, wound care, incontinence, respiratory care, longterm care administration and nursing, home care, legal aspects of nursing, safety and more.

but the education, support and training needed to deliver this higher level of care.

products, including Octylseal™, a tissue adhesive used topically after a surgery or traumatic skin injury to bind together skin edges.

- Dave Jacobs, SVP Health Care Sales

A look ahead Whether it’s Earl in the nursing facility or your own parent being cared for in their home, Medline is providing the products and programs to deliver our customers the best care in the most comfortable environment. As more and more of the world population goes gray, we will continue to grow our business to meet the needs of our long-term care customers and their aging patients.

Collaborative meetings When Earl transferred from the hospital to the nursing home, a lot of information was passed along. Medline can help bridge this gap in communication. We are bringing together the Medline long-term care and acute care advisory boards comprised of leaders in these segments, to spark discussions on how they can better partner and the ways in which Medline can help.

MEDLINES EMPLOYEE NEWSLETTER

S P RI N G 2 0 1 2

7


e Medline Family Tree

Growing Up B03 – Lithia Springs, Ga. Ask Branch Manager James Jefferson how he describes his team at the B03 distribution center, and he says they’re adapters. Whenever a change comes their way, they embrace it and keep moving forward. More than 33 years ago, Medline opened our first distribution center in Atlanta and since then, the branch has seen a significant amount of change in its operations processes. When sales grew, the branch grew too – new technology, new product lines and services and new locations. Today, the 450,000 square-foot distribution center is located in Lithia Springs, Ga., about 18 miles outside the capital city of Atlanta.

B03 Fast Facts: • It’s the second-largest distribution center in the Medline Operations network. • The 18 MedTrans trucks at B03 logged in excess of 1.4 million miles in 2011 delivering vital healthcare supplies to customers. • More than 27 team members at B03 have 10 or more years of service; three of them have achieved more than 25 years of service.

B03 has a pick module capable of storing up to 30,000 garments for distribution to Walmart® stores.

8

MEDLINES EMPLOYEE NEWSLETTER

SP S P RING 2 0 1 2

Now a central stocking hub in the southeast, B03 is strategically positioned to supply critical product inventory to the eight regional distribution centers throughout the Southeast. It takes a seasoned team of 93 working in two shifts to keep up with customer demands. They ship more than 9,500 lines per day to Georgia, Alabama, Tennessee, Florida and South Carolina. There are 18 MedTrans trucks servicing the area. B03 also provides kaumagraph services, the process of imprinting a hospital’s name onto textile products using a heat transfer tape. Three full-time team members produce an average of 3,300 imprinted garments each day. The group recently welcomed another change. B03 is Medline’s pilot distribution center for a new line of healthcare garments and scrubs that will be sold to Walmart® stores. A horseshoe-shaped pick module, capable of storing up to 30,000 garments, has been installed at the distribution center to allow for efficient product-picking. The expandable design of the module will allow for expected future growth. Wes Swearingin, senior vice president of operations, with responsibilities for Medline’s 12 Eastern U.S. distribution centers, including B03, believes it’s the spirit of the team members at B03 that make it a successful operation. “The team at B03 understands the importance of Medline’s mission,” said Swearingin. “All team members, from those newly hired to our seasoned veterans with 30 or more years of experience, know that by working together, we will continue to grow.”


Changes have made us stronger. The team at B03 sees change as a new challenge to overcome, and if asked, I’m sure they would say, ‘Bring it on, we’re ready!’

- Wes Swearingin, SVP, Operations

More Than a Job Jefferson recalls the winter of 2011 when several inches of snow, combined with icy road conditions, paralyzed the Atlanta area for days. Schools and businesses across the area were closed. But this did not deter the dedicated B03 team members. They stepped up and met the challenge head on. Even though many businesses closed due to the area’s severe weather conditions, his team members made extraordinary efforts to get to the distribution center so our customers — the hospitals, extended care facilities, and other healthcare providers — would get the medical supplies they need to help deliver vital health care. Jefferson shared some highlights on how his team braved the weather to make a difference: • MedTrans driver Blake Hollis came to work Sunday before the storm to make Monday’s delivery to a customer. Hollis got caught up in the bad weather on his return trip. • Steve Moreland, currently warehouse manager at B28 in Prattville, Ala. (B03 warehouse supervisor last year), used his four-wheel-drive vehicle to pick up team members during the storm so they could get to the distribution center to fill customer orders. • Derrick Anderson, Wade Jackson, Terrence Corbett, Ted Jones, Barbara Smith, Dwelle Jenkins, Darrell Tordsen, and Celia Villegas all braved the weather the morning of the first day of the storm and arrived at the distribution center as usual to make sure customers were served.

First Shift: Front Center: Ernest Graham. Front row: Roman Solis, Gloria Medina, Gongar Joine, Eddie Vaughn, Lavette Parker, Pedro Garcia, Paul Obese, Irma Salazar, Crystal Johnson, Mary Barker, My Lean Harris, Tammy Crowe. Second row: Melvin Harris, Morytt Burden, Richard Cooks, Mark Heaton, Eddie Goudeau, Ernie Resendez, Belinda Miskimon, Ida Hall, Kathie Hupfer, Komerette Smith, Eduardo Guillen, Danika McMillon, Joyce Jones. Third row: Tracy Love, Juana Hernandez, Elizabeth Richards, Shirley Smith, Sandra Smith, Isabel Cellupica, Luis Sanchez. Fourth Row: Rette Smith, Derrick Anderson, Darrell Tordsen, Ted Jones, Grady Albert, Doug Brewster, Glen Mitchell, Zach Malingowski.

• Atlanta-area sales team members played a crucial role as well by personally picking up the medical supplies their customers needed.

team members care about “ B03 the company, our customers,

Branch Manager

and each other. - James Jefferson,

Second Shift: First row: Nequita Merriweather-Spivey, Jennie Bishop, Lawanna Cline, Dale Tyson. Second row: Joyce Duku, Sina Keo, Ronnie Hayes, Candy Hoffmann, Linda Dortch, Jeff Jones, Toriano Fagg, Cheryl Hargis, William Holden. Third row: Nate Kleckley, Wendell Meyers, Sebastian Iraheat, Mario Hernandez, Matt Joswick, Reginald Ceasar. Steve Johnson, Michael Ford, Warren South, Chris Mack.

MEDLINES EMPLOYEE NEWSLETTER

SP S P RI NG NG 2012

9


Gi v ing Ba c k Around th e Globe Employees across Medline are donating their time to make a difference in the neighborhoods where they work and live. Following are just a handful of their stories.

Mary Peplinski at Corporate Headquarters Mary Peplinski, in the Personal Care division, launched Medline’s product donation program and has coordinated the donation of hundreds of pounds of products from corporate to local not-for-profit organizations. Her efforts not only help those in need, but also keep useable product out of the landfills.

Jerry Plunkett at Libertyville, Ill. Distribution Center (B02) Jerry Plunkett, a receiving associate at B02, has been serving Kenosha County for the past decade as part of the Citizen’s Emergency Response Team (CERT) that provides back-up medical personnel to local police and fire departments during times of crisis such as fires, floods, tornadoes and other emergencies. Jerry is also a volunteer EMT for Zion Emergency Services Disaster Agency (ESDA) and has been serving with that group for the past 14 years.

Lathrop, Calif. Distribution Center (B46) For three years running, team members at our Lathrop, Calif. distribution center have participated in several programs throughout the year to help in their community. In the spring, they assemble Easter baskets for a local children’s shelter. During the holiday season, more than half of the group delivered Thanksgiving meals to needy families. And everyone at the branch came together to purchase toys for boys and girls at a local shelter. With Santa in tow, they all handed the gifts out to the children.

Medline Germany Employees at our Germany office participate in a worldwide Day of Caring where they volunteer their time and service to support local non-profit organizations. In July 2011, they planned a day of cooking in a kitchen for less fortunate citizens in downtown Kleve. They also participated in art activities with disabled men and women from a local institution.

10

MEDLINES EMPLOYEE NEWSLETTER

SP S P RING RIN G 2 0 12 12

1 5 3 2

4


ds

want to walk into a company where you “ You are proud of fellow employees—indeed, we are. - Jon Mills, Chairman

Tom Powers at Corporate Headquarters Tom Powers, who leads OEM sales, volunteers at the Robert W. Depke Juvenile Justice Complex, a detention and rehabilitation center in Vernon Hills, Ill., where the Families and Community Engaged in Treatment (FACE-IT) program gives kids a second chance. Tom organized a trip for them to visit the SPT Waukegan facility to hear inspiring stories from Medline employees who overcame similar rough circumstances to finish school and find meaningful employment. Tom says, “If you ever want to be proud of where you work, come watch these SPT employees inspire and engage the kids.”

6 7

Jenny Xu at Medline China Jenny is on the quality team in Shanghai. In August 2011, Jenny began visiting and helping to care for children with cerebral palsy on her weekends. She teaches the children basic things such as folding up quilts and eating. While it requires significant patience to work with these children, Jenny says the reward is well worth it.

8 Medcrest Textiles Cambodia (MTC) Associates at MTC work hard, but they play hard too. In November 2011, enthusiastic team members participated in a tug of war with employees from some 50 other garment factories in the area – an event organized by GMAC (Garment Manufacturers Association in Cambodia). MTC earned third place, but more importantly, they built relationships with colleagues in their field and bolstered Medline’s reputation in the area.

Medline Australia A group of more than 15 employees at our Kings Park, Australia facility volunteered to be part of Operation Christmas Child, a program to collect Christmas gifts for children in need around the world. The team filled shoeboxes with toys, clothing and educational resources and donated $7 per box to help cover shipping and other project costs. The organization has reached more than 77 million children in need in 130 countries since 1990.

MEDLINES EMPLOYEE NEWSLETTER

SP S P RI NG NG 2012

11


[

Medline Green

]

Medline Cuts Waste in Half in 2011 Think about it: Every product you buy, or at least the packaging or container it comes in, will eventually require disposal. In a lifetime, the average North American will throw away 600 times his or her adult weight in garbage.

Waste Reduction Activities Across Medline

As Medline turns green, we are changing the way we handle waste. We know this is important to our employees, our customers and our planet. From sorting office paper and plastic bottles, to regrinding plastic and recycling cardboard, the company is committed to reducing the environmental impact of our waste. In 2011, Medline’s Mundelein campus recycled or reused 55 percent of all waste.

Electronic Scrap Drive

These efforts, driven by employees, have helped Medline reduce our waste and conserve energy in support of our company-wide sustainability initiative.

Medline hosted its second annual scrap drive on January 25-27 at the corporate office in Mundelein. Responding to a call for donations, employees brought in old and unwanted home computer/electronic items for proper disposal. Chicago Surplus Computer took all electronics, less white appliances and glass tube items, and safely disposed of them. They destroyed all computer hard drives. The five bins of items collected included old radios, phones, VCRs and desktop computers.

Medline removed 300 tons of regrind plastic.

Medline’s 2011 Waste Reduction by the Numbers Corrugated Cardboard

406.1 tons removed

Sorted Office Paper

156.3 tons removed

Plastic Resold Pellets

229.0 tons removed

Regrind Plastic

300.0 tons removed

B01 Compactor

130.7 tons disposed

Outside Compactor

752.1 tons disposed

Open Tops

114.9 tons disposed

Bulbs

2.6 tons removed

Scrap Steel

60.1 tons removed

Donations

47.1 tons removed

Total waste Total removed

2198.9 tons 1201.2 tons

REDUCE. Our corporate campus reduced 55 percent of all waste by recycling cardboard and plastics.


Textile Donation

Light LLi iig ght B Bulb ulb bS Sw Swap w wa

Shelly Straus in the Medcrest division has been donating fabric scraps, end bolts and discontinued customer samples on behalf of Medline for years. In 2011, she and Nell Mendez in the Interiors Division, salvaged fabric and sent it to St. Andrew’s Lutheran Church located near the Medline corporate office. There are 14 regular quilters there who meet once a week to put the tops of the quilts together. The quilts are then sewn together at home by other volunteers. In 2011, the church made 10 quilts from Medline materials donated and sent a total of 230 quilts to Lutheran World Relief, an organization that delivers supplies to areas of deep poverty throughout the world.

By p B participating arti a rtitic cipa atiting in Co ComEd’s om Smart Ideas program, Medline has bulbs rreplaced ep ace eplac ed 1,500 1 500 50 00 bulb bu bulb with more efficient ones. The new bulbs and are more energy efficient. The provide more even lighting pr p lig llamps amps taken out are ttransported to a permitted facility to be processed. They are recycled in machines designed to break p down the bulb and then separate the glass, metal and mercury. Once the glass is clean of the mercury, it can be reused as well as the metal.

said Shelly Straus, Medcrest.

business. As part of our company-wide sustainability initiative, we are continually exploring ways to conserve more energy and cut down on waste, while saving money too.

We try to never throw anything away if we “ know it can get a second life,

environmentally conscious is very “ Being important and a responsible way of doing

– Andy Mills, President

REUSE. drew rew w’s Volunteers at St. Andrew’s ll. made ma ad de de Church in Mundelein,, Ill. 10 quilts in 2011 from Medline donated materials.

Do you have ideas on ways to reduce waste and conserve energy at your Medline office or facility? Please share them with Medline’s Sustainability Program Manager Francesca Olivier at folivier@medline.com.

MEDLINES EMPLOYEE NEWSLETTER

S P RI N G 2 0 1 2

13


Continued from feature story on page 5.

Medline Clinical Programs for Long-Term Care Customers

®

abaqis

Issue: Nursing homes need help preparing for the new state survey called the Quality Indicator Survey (QIS). Solution: The abaqis quality assurance system is the only tool that exactly replicates the methods and procedures of the QIS. New to the program is the Readmission Tracker, which helps post-acute care providers reduce hospital readmissions through tracking, trend analysis, reporting and continuous improvement. Success: There are 1,800 nursing homes on the program today.

Pressure Ulcer Prevention Program

Continence Management Program

Issue: The CMS is initiating a new pay-for-performance program to inspire nursing homes to provide improved care to residents. A high incidence of residents who develop pressure ulcers in the facility will mean less reimbursement for the nursing home.

Issue: Incontinence is one of the most costly and labor intensive issues in nursing homes and long-term care facilities.

Solution: Medline’s Pressure Ulcer Prevention Program (PUPP) includes a strategic product bundle to assist in reducing or preventing pressure ulcers and incontinence-associated skin conditions. Success: We can help facilities reduce their incidence of healthcareacquired pressure ulcers by an average of 67.8 percent. There are 922 facilities that have engaged in the program so far.

Solution: Medline’s Continence Management Program includes a strategic product bundle to assist in choosing the proper product for each resident and reducing incontinence-associated skin conditions. Products include the new FitRight™ briefs, CapriPlus™ Bladder Control Pads, Ultrasorbs® AP Dry Pads, Restore® Premium Briefs, and Protection Plus® Classic Protective Underwear. This program also packages together education and training tools so a healthcare team can implement an effective continence program. Success: There are 209 facilities actively reviewing the program.

14

MEDLINES MED E DLIN L INES ES E EMP EMPLOYEE MP LOYEE LOY Y EE NEWSLE NEW NEWSLETTER W SLETTE LE TTE T R

S P RIN G 2 0 1 2


ety

Medline Commits to Being an Environmentally Responsible Business

Medline’s Environmental Policy Statement

By Amy Janik, safety manager Medline is implementing ISO 14001, an international, voluntary standard on environmental management systems (EMS), which was developed by ISO, the International Organization for Standardization. It specifies a process for controlling and improving a company’s environmental performance. In other words, ISO 14001 is all about Medline making a company-wide commitment to running the business in an environmentally responsible manner. Last year, four Medline facilities started the process of ISO 14001 registration. Those facilities are: Medline – Mundelein, Ill.; Sterile Procedure Tray (SPT) Division – Waukegan, Ill.; ReadyCare – Waukegan, Ill.; and Medline International France – Châteaubriant, France. The registration process culminate this year, with final audits in February and March. Foundational to the environmental management system is an environmental policy. It is this statement that establishes the organization’s commitment to the environment and provides a unifying vision of environmental concern by the entire organization. Medline is seeking ISO 14001 for a number of reasons, which include our commitment to minimizing our impact on the environment, our drive for continual improvement and also to open business opportunities. ISO 14001 provides international recognition that Medline manages environmental processes. It formalizes Medline’s approach to being good neighbors, to minimizing our environmental impact, and it provides direction to employees, contractors and suppliers to manage environmental risks and maximize conservation of natural resources. Many customers are requesting that our products include environmental labels, that we reduce packaging and other waste and that we consider product end of life topics. Coming in line with the ISO 14001 standard has provided the foundation for Medline to implement green thinking into every aspect of the business, from factory process planning right down to where we throw our waste paper.

At Medline, we believe that protecting the health of our planet is reflected by our company-wide commitment to continuous improvement. We believe that being proactive requires us to measure our environmental impacts and set future objectives. It is our priority to maintain the highest quality while lessening the environmental impact of our operations, products and services. To accomplish this, Medline will:

1

Conduct our business in a manner that minimizes waste and ensures substantial compliance with all environmental regulations and other requirements to which we subscribe.

2

Implement green building best practices by constructing new facilities to LEED building standards where feasible.

3

Prevent pollution and conserve natural resources, including energy, through source reduction, reuse and recycling wherever feasible.

4

Adopt an Environmental Management System to periodically review progress.

MEDLINES EMPLOYEE NEWSLETTER

S P RI N G 2 0 1 2

15


Marriages Amy Lagerwall (Inside Sales) married Bryan Regnier on December 31, 2011.

Stephanie Michel

(DSM Dubuque) married Jesse Kremer on November 11, 2011.

George Beattie (B47 - Havre De Grace, Md.) married Christina on December 16, 2011.

Kristen Pazely (Medcrest) married Adam Kanka on September 24, 2011.

Kristen Sincora (ASR) married Steven Cwynar on October 15, 2011.

Candace Bombay Kristy Frye (Primary Care) married James Matus on August 20, 2011.

(GL Sales) married Jason Huelf on August 20, 2011.

Hector Garcia

(Buyer) married Cecy Garcia on November 27, 2011.

16

MEDLINES EMPLOYEE NEWSLETTER

S P RIN G 2 0 1 2

Patrick Hughes (ASC Sales) married Sarah Klimczak on May 14, 2011.

Carlos DeLeon

(SPT) married Gloria Alvarez (Formerly of Productos Medline Mexico) on September 3, 2011 in Cancun, Mexico.


Dave Goidosik (Physician Office Sales) and his wife, Ann Marie, had a baby girl Madelyn Eileen, on December 15, 2011.

Madelyn Goidosik

Ashlyn Lechwar

Julian Perez

Tara Peaco (HealthCare Sales) and her husband, Bryan, had a baby girl, Ella Dyer, on September 18, 2011.

Rebecca Lechwar (GL Corporate Sales) and her husband, Mark, had a baby girl, Ashlyn Joy, on December 13, 2011.

Tammy Crowe (B03 – Lithia Springs, Ga.) became a first time grandmother to grandson, Sawyer John Griffin, on December 14, 2011.

Betty Perez (B09 – San Bernardino, Calif.) had a baby boy, Julian, on December 1, 2011.

Larson Fielder

Jacy Hurrah

Ty Lother

Jennifer Fielder (Marketing) and her husband, Kyle, had a baby boy, Larson Patrick, born November 28, 2011. Tanya and John Murrah (B06 – Dallas, Texas) had a baby girl, Jacy Ann, on November 5, 2011. Proud grandmother is Ann Boehringer (B06).

Samantha Leavitt

Zack Tagg

Ella Peaco

Troy Lother (Proxima) and his wife, Karie, had a baby boy, Ty Joseph, on November 4, 2011. Stacy Leavitt (Finance) and her boyfriend, Dennis Herbert, had a baby girl, Samantha Brooke, on October 28, 2011.

Anna Tagg (Medline Runcorn) and her husband, Luke, had a baby boy, Zack Ewan, on September 29, 2011.

Matthew Ginn (Personal Care) and his wife, Erin, had a baby boy, Weston Mark, on November 14, 2011. Stephanie Frommelt (ASR) and fiancé, Jacob Harriman, had a baby boy, Andrew Jacob, on April 29, 2011. Gina Darr (DMS) and her husband, Nick, had a baby girl Alannah Ellen, on December 11, 2011. Joshua Clark (Physician Office Sales) and his wife, Megan, had a baby boy, Colten (Colt) Heath, on September 7, 2011. Ben Wallace (Surgical Gloves) and his wife, Joanne, welcomed a baby boy, Jackson Murray, on December 20, 2011.

Weston Ginn

Andrew Frommelt

Sawyer Griffin

Alannah Darr

Colten Clark

Jackson Wallace

Births

MEDLINES EMPLOYEE NEWSLETTER

S P RI N G 2 0 1 2

17


Medline Anniversaries 1st QTR. 2012 First name

Last name

Work location

NEAL LYNNETTE

BLANK HOLLAND

PHYLLIS SALEEM JEFF ANTHONY CLINTON DEAN MARTHA KENNETH ALAN

ANDERSON ANEED BAGGETT COSTA JERGENSEN MAGGS OROZCO TOWNSEND WEINERT

FRED MARIA DIVIES MARIA NICHOLAS NEAL ALBERTO ANA RUDY ALEX LARA EVERARDO BILL

ALFARO ALVAREZ CAMARGO CERVANTES DOMINGUEZ EVANS FLORES FLORES SANCHEZ-LOPEZ SHER SIMMONS SOSA WEAVER

SYLVESTER BILL ALEX CHRIS RONALD DAN CHRISTEN MARK ERICA MARK LAURA CHRISTINA JOSE MARIA

BLANQUEL BORYS COAD DOMINY EVANS HAHN KOLLE LORMAN PHILLIPS SCHUMACHER SELK SEZONOV VILLANUEVA ZULUAGA

TAHIR MARIA LINDA SANTIAGO GERALD RAMONITA STEVEN JOHN MARIA

AHMED ALBA ARAGUZ BAEZA BANDEMER BAYRON BONNETTE BROADDUS CARDONA DE SAJUAN

30 YEARS

Sales - New York Corporate Office 25 YEARS

Libertyville, IL (B02) Sales - Michigan Chester Packaging LLC Sales - Illinois Orlando, FL (B05) Sales - Washington Corporate Office Sales - Georgia Sales - Oregon 20 YEARS

Dallas, TX (B06) Corporate Office Corporate Office SPT Waukegan Northpoint Services Dallas, TX (B06) Corporate Office Corporate Office Libertyville, IL (B02) Libertyville, IL (B02) Corporate Office Corporate Office Corporate Office

15 YEARS

Corporate Office Corporate Office Sales - California Orlando, FL (B05) Sales - Florida Sales - Missouri Corporate Office Sales - California Corporate Office Canton, OH (B43) SPT Waukegan Corporate Office SPT Waukegan Corporate Office

10 YEARS

18

Corporate Office Corporate Office Lathrop, CA (B44) Corporate Office Libertyville, IL (B02) SPT Waukegan Sales - Georgia Fontana, CA (B09) SPT Waukegan

MEDLINES EMPLOYEE NEWSLETTER

S P RIN G 2 0 1 2

First name

Last name

Work location

ROSIBEL EDITH MONICA ALEX ANDRE RICHARD GINA MARIA JERRY TAMMERA LORI MITCHELL CARLOS KURT TOM JAMES DARRELL DALE KIMBERLY NATHAN ANGELA SAM JUANA GONZALO ELLEN TYNECIA EDDIE PHYLLIS MICHELLE ISABEL JUAN DAISY STEVE CHRISTOPHER CATHY TOM WANDA ALMA EVELYN JENNIFER RIC RIC PETER MIKE NICK DENNIS BRYAN DEREK BRIAN JAMES CAROLYN MAGDA

CASTILLO CERVANTES CERVANTES CLARA CONTRERAS COOKS DADOR DIAZ MULERO DILGER DUDLEY EDELYN ELLIOTT ESCUDERO FENTON FLYNN GARDNER GARRETT GREESON HAINES HANDY HEBERT HERMAN HERNANDEZ HERNANDEZ ALOANA HOLL HUTCHERSON HAWKINS JACKSON KIRK KOKALICHEV LOPEZ MEDINA MENDOZA MOORE NAVE ORTON PROCTOR QUADE RENDEROS RENDEROS ROBERTSON ROGERS SANTORO SAVIOLA SCHMIDT SCHMIDT SCHWARTZ SODERBERG TAYLOR TOPCHIK VAUGHN WOOD ZAVALA

SPT Waukegan SPT Waukegan SPT Waukegan Libertyville, IL (B02) Fontana, CA (B09) Atlanta, GA (B03) Corporate Office SPT Waukegan Sales - Minnesota Orlando, FL (B05) Sales - Michigan Sales - Mississippi Fontana, CA (B09) SPT Waukegan Corporate Office Sales - Texas Fontana, CA (B09) SPT Waukegan SPT Waukegan Sales - Tennessee SPT Waukegan Sales - Georgia Atlanta, GA (B03) Corporate Office Havre de Grace, MD (B47) SPT Waukegan Fontana, CA (B09) SPT Waukegan Corporate Office Corporate Office Fontana, CA (B09) SPT Waukegan Sales - Alabama Sales - Maryland Dubuque, Iowa Libertyville, IL (B02) Dubuque, Iowa SPT Waukegan SPT Waukegan Corporate Office Sales - Mississippi Sales - Illinois Corporate Office Corporate Office Corporate Office Corporate Office Sales - Minnesota Sales - South Carolina Sales - Florida Libertyville, IL (B02) Havre de Grace, MD (B47) SPT Waukegan


First name

Last name

Work location

RICKY AARON CHERYL KRISTI BRIAN BRIAN DOMINGA MICHAEL FRIEDA MICHAEL BRADLEY MARK REGINALD CARRI MATT JAMES BRIAN GREGORY ANDREW KRYSTAL JUAN AMBER AMY MICHAEL JUAN ALAN TORIANO KIMBERLY BERNARD JACOB PRIMITIVO SORIN ERNEST KENNETH WENDY ELIZABETH IDA ELIZABETH PATTY BRETT HARRY DAVID TROY WEN XIAN ELIZABETH MATTHEW JOEL SUSHIL LEROY KEVIOUS KRISTOPHER

ABELL ADAMS AHRENS-FIORELLI ATKINS BECKER BEVERS BOTELLO BOWMAN BOYD BROWN BURLESON CARDOOS CEASAR CHRIST CLAUSEN COCHRAN COLLER COREY DENTON DIMICELI DIOSSA DOHL DORNIK DUFFY DURAN DYE FAGG FIELDS FLOCK FREIBURGER GASPAR SINTILLO GEORGE GRAHAM GREENLEE GRIFFITH GUZMAN HALL HARMS HARRIMAN HART HAYS HINZMAN HUNTER JIN JOHNSON JOSWICK JUACHE KAPOOR KEITH KELLER KOPENHAVER

5 YEARS

Corporate Office Lathrop, CA (B44) Corporate Office Dubuque, Iowa Chester Packaging LLC Corporate Office Corporate Office Corporate Office Sales - Illinois Sales - New Hampshire Alamo, TN (B52) Portland, OR (B27) Atlanta, GA (B03) Dubuque, Iowa Corporate Office Atlanta, GA (B03) Corporate Office Corporate Office Chester Packaging LLC Corporate Office Miami, FL (B22) Corporate Office Corporate Office Mansfield, MA (B40) Libertyville, IL (B02) Corporate Office Atlanta, GA (B03) Corporate Office Sales - Illinois Dubuque, Iowa Corporate Office Corporate Office Atlanta, GA (B03) Chester Packaging LLC Sales - Texas SPT Waukegan Atlanta, GA (B03) Dubuque, Iowa Sales - California Sales - Illinois Sumner, WA (B75) Chester Packaging LLC Sales - Georgia Corporate Office Dubuque, Iowa Atlanta, GA (B03) Lathrop, CA (B44) Corporate Office Middletown, NY (B54) Lathrop, CA (B46) Tolleson, AZ (B50)

First name

Last name

Work location

CHRISTOPHER FREDERICK JOSEPH CHRISTIAN TIMOTHY JORIE JOHN ALEX CARLA MARIO LETICIA FANNIE DANIEL JORDAN JOSE DENISE RONALD RABINDRA LENKA SHANE ANDREW ELIZABETH THOMAS AARON HUNTER BUN TIMOTHY TINA MELINDA HIRDESH SHIRLEY MARK ROCHELLE ROSIE MICHAEL AMY FENIL ANDREA DEBORAH KATHY ERIC MIGUEL BRIAN SHER KEVIN DAWN ROGER

LADUT LEPPIG LOPEZ MARTIN MAZZAFERRI MCCOMBE MCELROY MENDOZA MIRABILE MONTY MORENO MORGAN MOSIER PIERCE PIMENTEL PINKINS PRINCE RAMRUP RASBORSCHEK REED REISS RICHARDS ROACH RUBIN RUSSUM SAO SARMIENTO SHOEMAKER SILL SINGH SMITH SNELL SOLOMON STANLEY STAWARZ SULLIVAN SUTARIA TAMISIN TEEL THOMAS TRACY TREJO VANDUYN VUE WALT WEBER WEINHANDL

Covington, LA (B59) Middletown, NY (B54) Kansas City, MO (B25) Sales -Ohio Corporate Office Corporate Office Sales - New York San Antonio, TX (B10) Sales - Florida Mansfield, MA (B40) Corporate Office Alamo, TN (B52) Middletown, NY (B54) SPT Waukegan Mansfield, MA (B40) Memphis, TN (B42) Kansas City, MO (B25) Orlando, FL (B05) Corporate Office Corporate Office Sales - Ohio Atlanta, GA (B03) Sales - Georgia Corporate Office Sales - Mississippi Libertyville, IL (B02) Romulus, MI (B48) Havre de Grace, MD (B47) Corporate Office Lathrop, CA (B44) Atlanta, GA (B03) Fontana, CA (B09) Chester Packaging LLC Dallas, TX (B06) Middletown, NY (B54) Sales - California SPT Waukegan Corporate Office Chester Packaging LLC Chester Packaging LLC Sales - Indiana Mansfield, MA (B40) Sales - Florida Dallas, TX (B06) Corporate Office Dubuque, Iowa Libertyville, IL (B02)

MEDLINES EMPLOYEE NEWSLETTER

S P RI N G 2 0 1 2

19


Medline Industries, Inc. One Medline Place Mundelein, IL 60060 847.949.5500 An equal opportunity employer, m/f/d/v

Let us know what you think. Click here to take the reader survey now!

This publication is printed on 100 percent recycled paper manufactured with wind power.

PRESORTED STANDARD U.S. POSTAGE

PAID

PALATINE, IL P & DC PERMIT NO. 7133


Medlines Spring 2012