SEPTEMBER 2016
COVER STORY
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What Difference Does Leadership Make?
Working with Valley Leadership and with input from Valley notables in varied industry sectors and representing diverse social and business perspectives, In Business Magazine explores leadership across the boundaries of individual business, industry, greater business community and our overall community. FEATURE
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Just a Minute? Make the Most of It
Author and healthcare consultant Jackie Gaines offers 15 quick tips to help stressed-out professionals better manage their time. DEPARTMENTS
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Guest Editor
Neil G. Giuliano, president and CEO of Greater Phoenix Leadership, introduces the “Leadership” issue.
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Feedback
Debbie Esparza, Christy McClendon and Terri WoganCalderón, all Valley Leadership alumni, respond to In Business Magazine’s burning business question of the month.
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Briefs
“Tech Award for ASU,” “Project Management App,” “Slack Is Not for the Slacker,” “Captives Can Help Contain Costs” and “Google Duo Is Option to Video Chat”
PARTNER SECTIONS FALL 2016
ARIZONANONPROFITS.ORG
Shark Tanks and Cat Drawings The Alliance of Arizona Nonprofits is an action-oriented group of partners across Arizona — both nonprofits and those in the community who support them — dedicated to uniting, strengthening and advancing Arizona’s nonprofit sector. The Alliance envisions an Arizona where all nonprofits are valued, empowered and thriving.
CONTENTS p. 2
Why Nonprofit Boards Should Prioritize Generational Diversity
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On the Board and In The Spotlight
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Nonprofits and Elections Are Intertwined
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The Nonprofit/For-Profit Connection: Treasures 4 Teachers and CopperPoint
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Overtime Overview: New Rules Take Effect this December UNITE! For a Stronger Nonprofit Sector
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Working with Nonprofits: Tell us about a successful business/
A favorite pastime at our house is watching the popular television show “Shark Tank,” where real-life entrepreneurs have the opportunity to receive investments from billionaire investors, called “The Sharks.” At first our two boys, aged 12 and 13, were bored to tears and begged us to switch back to their adored anime cartoons. However, over time, they started getting into the show and would even shout advice to the entrepreneurs on what deals to take. This, of course, warmed my heart as a long-time supporter of small business and entrepreneurs. Anyone who watches the show knows, though, that the deals that are made are often more about the data than the dazzle. Case in point: On a recent show, I watched Mark Cuban make a deal with a man who made cat drawings for customers, and his pitch included an extremely dorky (but nonetheless catchy) dance and song. $25,000 for a 40-percent share … in a cat drawing business? Why in the world would this investment make sense? It came down to two data points: the profit margin and the ability to scale. On every show you can sense the moment when Mr. Wonderful (Kevin O’Leary) is about to ask the question every entrepreneur dreads, “So what?” You have a great product or service, and you are doing great things for your communities and your customers, but why would a billionaire investor want to invest their money with you? It comes down to the data: the ROI, the profit margin, the ability to scale, the potential demand, and the list goes on. As a nonprofit leader, development director, board member, or volunteer, how would we get the “sharks” of our communities to bite on an investment opportunity in our mission? Do you have the data to make your case on how you are positively impacting your community? We can no longer rely simply on the fact that we are doing “good” and that investing in us is the right thing to do. We must make the strong case for investment in our causes by businesses, funders, individuals and philanthropists. The good news? We have already done some of the work for you. This was one of the critical reasons the Alliance joined forces with several community partners and sponsors to publish the Arizona Nonprofits: Economic Power, Positive Impact report earlier this year. Check out the report (www.aznonprofitimpact.org). Allow the Alliance to help you make your case as we continue to find new ways to constantly position the nonprofit sector as a powerful, trusted and invaluable contributor to our Arizona communities.
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Thank you,
nonprofit relationship you’ve been involved in.
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Arizona Nonprofits: Economic Power, Positive Impact
Kristen Merrifield, CAE Chief Executive Officer Alliance of Arizona Nonprofits
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Alliance of Arizona Nonprofits
About Us The Mission of the Arizona Small Business Association is to be THE statewide resource for small business. Business owners join ASBA for the convenience and efficiency of our products and services, to engage and advocate for public policy that ignites small business growth, and to foster a positive economic direction for Arizona powered by entrepreneurism. By bringing thousands of small businesses together, ASBA has created greater value for all members and is proof positive that our mission of supporting small businesses through an active and connected community is working. Join ASBA. Be amAZed®
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Stop Being Boring Hearing Loss
By the Numbers
By Elizabeth F. Collura , Attorney with Clark Hill’s Litigation Practice Group
The newest, hottest game, Pokémon Go, was downloaded more than 7.5 million times on iOS and Android phones in less than a week after its release. The free-to-download
Healthcare
“Is Back Health Worth the Cost of a New Chair?” “Bone Health” and “Healthcare Programs Recognized”
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Pokémon Go Reminds Businesses to Protect Confidentiality, Trade Secret and Privileges
Technology
game is bringing in $1.6 million in daily revenue in Apple’s iOS store alone, based on in-app purchases. This augmented reality game is currently on the fast track to overtake social media
“Tech for Film” and “What Employers Need to Know about the ‘Dark Web’”
apps in terms of amount of active users. In the early days of the game’s release, the game’s original standard terms and conditions gave the developer (Niantic) unfettered access to Google Drive. The access made device owners’ confidential information vulnerable. The original standard terms granted Niantic read and write permissions for documents stored on the user’s Google Drive, as well as access to Gmail and contact lists. The permissions also authorized Niantic to sell the information obtained through the accounts. Niantic has since rewritten the terms and conditions to grant only limited access to users’ Google account information, and Google is working on
In This Issue
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Study shows integrated customer data ecosystems are key to creating a more valued contextual experience.
UNITING, STRENGTHENING, AND ADVANCING ARIZONA’S NONPROFIT SECTOR.
implementing the limitations. Even if this specific issue is resolved, the potential to broadly reach confidential information through an exciting game offering should remind businesses of the importance of reviewing internal confidentiality protocols and protecting confidential information. Businesses must be vigilant to protect confidential information, especially those businesses allowing employees to “BYO” electronic devices for work purposes or who allow employees to use work-issued devices for personal reasons. Broad permissions, such as those in the
in the workplace Management Development: The Power of Manager as Leader
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Legal
Local attorney explains the impact of the EPA’s newly expanded authority to regulate chemicals — even on companies not in the chemical business.
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Books
New releases give fresh insights on business thinking.
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Nonprofit
Board members who know how to spin an engaging story — or stories — on their nonprofit’s behalf attract emotionally engaged donors.
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Assets
2017 Camaro ZL1 PLUS: New machines and brands populate the market of what was once a simple can of coffee at the office.
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Power Lunch
La Bocca Valley-wide PLUS: The Camelback corridor is home to some of the best dining establishments in the Valley.
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Roundtable
Why is the white male, who holds most CEO and C-level positions, left out of the diversity and inclusion discussion? ON THE AGENDA
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Spotlight
‘Overtime Rule’ Webinar — McMinn HR SOCENT (Social Entrepreneur) Summit — Local First Arizona and SUSTAINWE
Dental Coverage for the SelfEmployed Business Books to Keep on Top of Your Game
Central Arizona 4600 E. Washington St., Suite 340 Phoenix, AZ 85034 p. 602.306.4000
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Southern Arizona 3444 N. Country Club Rd. Suite 118 Tucson, AZ 85716 p. 520.327.0222 © 2016 ASBA. A publication of the Arizona Small Business Association. For more information or to join ASBA, please contact us at www.asba.com. Section designed by the Arizona Small Business Association.
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Arizona Small Business Association
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INBUSINESSMAG.COM
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Business events throughout the Valley
Valley Leadership has graduated 37 classes from its Valley Leadership Institute program, and approximately 80 percent of those leaders still reside in Arizona.