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E X P E R T I S E. A G I L I T Y. I N S I G H T.

Accessible expertise and answers from the authority in practice management.


PARTNER WITH US TO

OVERCOME YOUR G R E A T E S T C H A L L E N G E S.

At MGMA Health Care Consulting Group, we understand the challenges you face as you strive to make your organization the best it can be. That’s why we provide direct access to some of the industry’s top experts — our consultants are deeply connected to the business of care delivery from extensive careers as practice executives. Our consultants are engaged with you from start to finish and facilitate your success faster by providing real-life, practical solutions based on iwn-depth industry expertise and insight. Whether you need to change reimbursement models, streamline your billing and coding processes or make tough technology or compensation decisions, we offer customized solutions that can move your organization forward. Learn more at mgma.org/consulting-solutions. 2


35 BY THE

Our team has been offering customized, practical solutions for more than 35 years.

N U M B E R S 96

In a recent customer satisfaction study, 96% of our customers were satisfied or very satisfied with our services.

30 Our experts average more than 30 years of leadership experience as chief executive officers, chief operating officers, chief financial officers and practice administrators.

50 We have provided solid answers and expertise to medical groups of all sizes in all 50 states.

Questions? Contact the MGMA Health Care Consulting Group at 877.275.6462, ext. 1877, or consulting@mgma.org. 3


WHY CHOOSE

MGMA?

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Our team has been offering customized, practical solutions for over 35 years.

Our exclusive focus is on the business of medical group practices, which allows us to move with unmatched agility to understand your group and deliver solutions that advance your organization, increase profitability and improve patient outcomes. And because we’re part of MGMA, the nation’s largest premier practice management membership organization, we have direct access to the most comprehensive and robust data and benchmarking resources available. Our expert consultants average more than 30 years of healthcare management experience. From small practices to large provider networks, we leverage our experience and knowledge to provide solutions that optimize your organization.

Learn more at mgma.org/consulting-solutions. 4


GET TO KNOW

O U R C O N S U LTA N T S

Our consultants have diverse and extensive experience in the business of medicine and are dedicated to helping each organization succeed. Learn more about our experts and access their articles and white papers at mgma.org/consulting-solutions.

“Our MGMA consultants had spent several years with highly regarded academic practices. From day one, it was like dealing with colleagues. [The benefit of] that kind of specialized experience far exceeds its cost. We greatly benefited from the consultation.”

— Harry E. Rubash, MD, chief of orthopedic surgery, Massachusetts General Hospital, Boston

Questions? Contact the MGMA Health Care Consulting Group at 877.275.6462, ext. 1877, or consulting@mgma.org. 5


ACCESSIBLE INSIGHT AND EXPERIENCE —

IN EVERY FACET OF P R A C T I C E M A N A G E M E N T. Our areas of expertise:

96 In a recent customer satisfaction study, 96 percent of all customers were satisfied or very satisfied with our services.

Population health

Finance and operations

Strategy and governance

Recruiting and development

Information technology

“The MGMA consulting team heard, understood and met our needs when we recruited

our practice administrator. Their efforts resulted in our recruiting a practice administrator who has been an outstanding fit, improved practice efficiency and optimized our financial performance both in productivity and in the bottom line. We are now a leader in our community with regard to practice management.” — Harmon Davis II, MD, FACP, president, Internal Medicine Group PC, Cheyenne, Wyo.

Learn more at mgma.org/consulting-solutions. 6


FINANCE AND

OPERATIONS

Maximize your earnings while controlling your costs. Our financial and operational services consultants work with you to adjust existing processes to create more access, see more patients and bill more efficiently, all to realize an improved bottom line. Let us guide you through benchmarking to ensure that your practice’s cost structures and physician compensation are reasonable, and if not, how to address your most challenging areas. We can maximize your team’s effectiveness and assist you in realizing improved results, both financially and operationally.

Our specialties: • Revenue cycle improvement • Billing and coding • Workflow optimization • Operational assessment •P  hysician and nonphysician provider compensation

“Our MGMA consultant gave us the

perspective we needed to isolate and correct our problems as a practice. The good, bad and ugly were discovered and we saw where and how to manage an effective plan for change. We all profited in revenue enhancement and management of the office.”

• Benchmarking for improvement • Process-improvement training • Risk assessment

– Peter M. Dayton, MD, Physicians to Women, Stuart, Fla. Questions? Contact the MGMA Health Care Consulting Group at 877.275.6462, ext. 1877, or consulting@mgma.org. 7


STRATEGY AND

GOVERNANCE

You’re considering the future — let us help crystallize your vision for progress. Now more than ever, a clear path for your organization’s future is critical. It helps empower and retain staff, set clear expectations with your board and leadership, and clearly state to the populations you serve that you’re ready to partner with them for their improved health. Let us help your organization crystallize its vision and the governance required to achieve it.

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Our experts average more than 30 years of leadership experience as chief executive officers, chief operating officers, chief financial officers and practice administrators.

Our specialties: • Merger/acquisition assessment • Governance improvement • Group integration services • Strategic planning • Board education

Learn more at mgma.org/consulting-solutions. 8

“Over the past 20 years, the MGMA Health

Care Consulting Group has assisted in projects from office flow analysis to strategic planning and physician compensation plan development (several times). Each project met and often exceeded our expectations and goals. The professionalism and expertise exhibited by the consultants were exemplary.” – Irene S. Heinemeier, FACMPE, chief executive officer, Urology Nevada, Reno


POPULATION

H E A LT H

You’re responsible for improving the health of the population that you serve – where do you start? Modeling for new payment and reimbursement realities is critical, and organizations must work within the changing landscape of patient engagement, care management and quality expectations both strategically and operationally. We jointly build strategic plans to address these and other aspects of managing a population and coach operational improvement techniques to ensure that you realize your plans. The population that you serve demands the appropriate level of care; we can help ensure that your patients get what they need.

Our specialties: • Practice transformation • Patient engagement and activation •C  are management and care coordination • Value-based care delivery • Quality measurements and reporting • Clinical collaboration and integration

“The consultant did a great job and helped us build our organizational and staffing structure for our physician-hospital integration efforts. He truly understands the key issues facing physicians, their medical groups and hospitals. He used his experiences and expertise to develop lasting relationships.” – Ed Ness, president/chief executive officer, Munson Healthcare System, Traverse City, Mich.

Questions? Contact the MGMA Health Care Consulting Group at 877.275.6462, ext. 1877, or consulting@mgma.org. 9


RECRUITING AND

DEVELOPMENT

Trying to find new staff who are not only qualified but also a good fit with your organization? How about growing the staff that you already have? Finding new staff members — both clinical and administrative — is an intensive, time-consuming process than can be detrimental to practice operations. That’s where we can help. Taking the burden off of you significantly reduces the time involved in placing a candidate. And if the need is immediate, we have interim solutions to help stem the tide. We can also help grow and develop your current staff so that when a valued staff member

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leaves, you have someone who is ready to take on more responsibility.

We have provided solid answers and expertise to medical groups of all sizes in all 50 states.

Our specialties: • Executive recruiting • Interim administrator and manager placement • Physician and executive coaching • Team effectiveness • Physician and staff development

“Our office manager could not be a more perfect

match! We hit a home run on our first interview. This success was the result of the [consultant’s] time spent with us to get to know our practice, us and our needs, followed by pre-screening for all the applicants to get the right fit for us.” — James J. Hanosh Jr., MD, FACS, General Surgeons of Western Colorado, Grand Junction

Learn more at mgma.org/consulting-solutions. 10


INFORMATION

TECHNOLOGY

Instead of finding all new technology, let’s optimize what you already have to better serve your needs. Let’s face it — the EHR is not going away. So let’s devise ways to fix the current technology so that it works within optimized work flows for the betterment of the provider and patient experiences. If optimization is not possible, we can help you survey the landscape without bias to determine the best technology choice for your organization. We can assist with or lead the selection process, ensuring that your ultimate vendor of choice will meet your organization’s expectations.

Our specialties: • System selection process • Technology assessment • Optimizing technology

“The consultant was able to quickly collect the

information and assess the situation in one of our clinical departments. The resulting recommendations were right on target.” — Nancy L. Farrell, chief administrative officer, Weill Cornell Physicians Organization, Weill Cornell Medical College, New York

Questions? Contact the MGMA Health Care Consulting Group at 877.275.6462, ext. 1877, or consulting@mgma.org. 11


WE STRIVE TO IMPROVE YOUR PRACTICE AND ITS LEADERS TODAY WHILE POSITIONING YOUR GROUP WFOR LONG-TERM SUCCESS TOMORROW. WE’RE READY WHEN YOU ARE.

How can the MGMA Health Care Consulting Group impact your practice? Contact us today to find out. Email us: consulting@mgma.org Call us: 877.275.6462, ext. 1877 Visit us online: mgma.org/consulting-solutions

The Medical Group Management Association (MGMA) helps create successful medical practices that deliver the highest-quality patient care. As the leading association for medical practice administrators and executives since 1926, MGMA helps improve members’ practices through exclusive member benefits, education, resources, news, information, advocacy, and networking opportunities, and produces some of the most credible and robust medical practice economic data and data solutions in the industry. Through its industry-leading ACMPE board certification and Fellowship programs, MGMA advances the profession of medical practice management. Through its national membership and 50 state affiliates, MGMA represents more than 33,000 medical practice administrators and executives in practices of all sizes, types, structures and specialties. MGMA is headquartered in Englewood, Colo., with a Government Affairs office in Washington, D.C.

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