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MANAGEMENT CONSULTING SERVICES

BDO. BECAUSE RELATIONSHIPS MATTER SINGAPORE

AUDIT. TAX. ADVISORY


EMPOWERING BUSINESSES. ENGINEERING SUCCESS. CONTENTS

Management Consulting Services ____ 1 International Branding Advisory _____ 3 Family Business Advisory ___________ 5 Financial Advisory & Management ____ 7 International Business Intelligence ___ 9 Strategic Advisory Services _________ 11

Countries

144

ABOUT BDO INTERNATIONAL

1,264 Offices 56,300 Staff

THE BDO ADVANTAGE Global Reach

Market Intelligence

Partnering for Success

We maximise your global reach through our 1,264 offices across 144 countries.

We strengthen your foundation through intelligence gathering and in-depth analysis.

Working hand in hand,we help your business build a better future.

Global Vision, Local Emphasis

We combine local expertise and presence with global outlooks and perspectives.


BDO | Management Consulting Services

FOREWORD Thank you for considering BDO as your professional service provider. As the Director for the Management consulting arm, it has always been my personal mission to uphold professionalism, accountability, dedication and commercial awareness. In an increasingly demanding global environment, managing responsibilities and planning for issues is becoming more complex. With technical, technology and consulting experience, BDO helps businesses meet the challenges of operations, including financial advisory, strategic planning, branding and internationalisation. We help clients transform processes and technology to enhance efficiencies, align data and improve transparency all the way through the reporting and documentation process.

We help organisations to solve issues, create value, maximise growth and improve the business performance of their clients. They use their business skills to provide objective advice, expertise and specialist skills which the organisation may be lacking. At BDO, we are primarily concerned with the strategy, structure, management and operations of an organisation. They will identify options for the organisation and suggest recommendations for change, as well as helping with additional resources to implement solutions. We operate across a wide variety of services such as business strategy, marketing, financial and management controls, human resources, branding, information technology, e-business and operations, and supply-chain management. We take time to understand your business and we tailor-make solutions that meet your needs and challenges, to maximise your company’s growth. Whether you are a start-up or an established organisation, looking to grow, my team and I are confident that we can help you get there.

For more information, kindly contact: ROGER LOO Director, Management Consulting Services T: +65 6829 9604 E: rogerloo@bdo.com.sg


1 Management Consulting Services | BDO

At BDO Singapore, we build our business on strong personal relationships with our clients. Whether you are a small start-up, SME or large multinational company, you can expect the same friendly, personal and proactive service from our team of professionals. We value each client as our business partner. So whatever the size of your business, it matters to us what matters to you. To drive us towards service excellence, we have embraced a set of five service standards as part of our company’s core values. Our 5 Service Standards for Exceptional Client Service:

Value

Commitment

Create delight and value for our clients by giving invaluable insight, trusted advice and fresh ideas

Communications

Be absolutely committed to deliver what we promise

Our Service Philosophy

Be clear, open and swift in our communication

People Find the right people for our clients Foster the right environment to nurture our people

Client Needs Be the first to anticipate clients’ needs Be forthright in giving views and solutions to clients’ problems


BDO | Management Consulting Services

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Management Consulting Services In today’s competitive global landscape, businesses operate in a complex environment that is rapidly evolving and increasingly challenging. BDO’s Management Consulting Services is dedicated to the internationalisation of local and foreign-based businesses seeking to venture into new overseas markets and grow their existing ones. We deliver practical insights and advice that lead to results by bringing together a unique blend of expertise and intellectual capital for our clients. Providing our clients access to both local and global industry subject matter experts through our vast network, we help our clients develop new perspectives and capabilities to venture into new markets, grow existing markets and create sustainable competitive advantage.

Forging Ahead

Our Services

Finding new ways to grow a business is a pressing concern for many companies today. Due to changing risk reward dynamics in today’s competitive global landscape, companies now face higher risks for the same reward. Our BDO Management Consulting team is dedicated to helping Singapore companies and foreign-based enterprises find new areas of growth such as venturing into overseas markets.

Working from Singapore and making use of the BDO network of offices, we offer a broad range of international partnership advice including:

What we can do for you

For more information, kindly contact:

We use proprietary diagnostic tools to evaluate your company’s readiness for internationalisation and propose solutions to help your company develop the capabilities and go-to-market strategies needed for international expansion.

ROGER LOO Director, Management Consulting Services T: +65 6829 9604 E: rogerloo@bdo.com.sg

• • • • •

Family Business Advisory International Branding Advisory International Business Intelligence Financial Advisory and Management Strategic Advisory Services


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International Branding Advisory ARE YOU CONCERNED ABOUT THE SUSTAINABILITY OF YOUR BUSINESS? THE FOUR QUESTIONS TO KEEP IN MIND

AM I ATTRACTING AND RETAINING TALENT? INTERNAL

AM I APPEALING TO NEW CUSTOMERS AND BOOSTING SALES?

CUSTOMERS

$ $ $

COMPETITORS

AM I STANDING OUT FROM LOCAL AND INTERNATIONAL COMPETITORS?

AM I READY TO EXPAND ABROAD TO GROW REVENUE? INTERNATIONALISATION

Just as people are naturally drawn to fascinating individuals, brands that possess engaging personalities captivate their audience. In a marketplace where products and services can be easily imitated, organisations are turning to branding as a way to gain prominence in the competitive environment and improve business viability.


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OUR SERVICES As a champion of local brands, BDO Consultants is passionate about helping homegrown enterprises discover their full potential - first strengthening their footholds in Singapore, and ultimately by easing their ventures into international markets. We believe branding involves more than just visuals. Through comprehensive research, we help clients evaluate their organisation’s internal and external health, and craft targeted brand strategies to complement their business goals and capabilities. A partnership with BDO Consultants will provide you with strategies that capitalise on your resources to grow your brand’s authenticity and distinctiveness - strategies that equip your brand for success.

BRAND REFRESH

BRAND IDENTITY CREATION

INTERNAL BRANDING

CORPORATE BRANDING

RESEARCH

INTELLIGENCE IDENTITY

INDUSTRY COMPETITORS CUSTOMERS

DESIGN

INTERVIEWS OBSERVATIONS EVALUATION

BRAND

PRINT DIGITAL RETAIL SPACE PACKAGING

STRATEGY MANUAL ORIENTATION

For more information, kindly contact

COMMUNICATION INTERACTION

ALIGNMENT IMPLEMENTATION

NAME LOGO COLOUR SCHEME TYPOGRAPHY

EXPRESSION

HEALTHCHECK AUDIT

CREATION

BRAND DIFFERENTIATION AND POSITIONING

MESSAGE TONE OF VOICE CHANNELS

Sharon Tang sharontang@bdo.com.sg +65 6828 9184

Chan Min Li minli@bdo.com.sg +65 6828 9118 ext 822


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Family Business Advisory KEEPING IT IN THE FAMILY?

THE FOUR COMMON SCENARIOS FACED BY FAMILY BUSINESSES

#1: “Things are done this way because Dad did it this way...” While I respect my father for building the business from scratch, I’m concerned that this rigid way could be detrimental to the business.

COULD THIS BE YOU? #2: My daughter has done well in bringing the business to the next level and I have no doubts about her capabilities. However, I wish for my son to inherit the family business.

#3: Our family company has difficulty in getting the board of directors to function effectively. We have relied heavily on the CEO, who is also the patriarch of the family. I wonder what the future holds. . .

Only 3% of all family businesses operate into the 4th generation or beyond.

#4: My son keeps complaining to me that he’s frustrated that his father can’t “let go”.

Only 10% make it to 3rd generation. Only 30% make it to the 2nd generation.


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OUR SERVICES At BDO we understand what makes a family business unique and different from an ordinary business. We provide customised solutions for both the family and the business. Our consultants take a distinctive and collaborative approach that focuses on achieving the ideal the balance between interpersonal, operational, and financial issues to help family businesses achieve breakthrough success.

Creation & Implementation of A Family Council • Foster effective communication

Philanthropy & Corporate Social Responsibilities • Company Ethical Commitments • Foundation Management

Family Business Vision, Mission & Values • Fundamental Principles • Family Traditions

Family Constitutions • Family Employment • Legacy Planning

WHAT WE CAN DO FOR YOU

Corporate Governance • Board of Directors Establishment • Shareholder’s Agreement

Succession Planning • Managing and retaining talent • Passing on the Baton

Conflict Resolution • Sibling Rivalry • Cousin Consortium

Next Generation Transition: Preparation & Education • Qualities of a Future Leader • Management Philosophy

Managing Succession

Improving Communications

For more information, kindly contact

Formalising a Family Constituion

Adapting to Rapid and Constant Changes in the Market

Choong Ming Sien mingsien@bdo.com.sg Tel: +65 6828 9118 ext 838

Raisa Ng raisang@bdo.com.sg Tel: +65 6828 9118 ext 838


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Financial Advisory and Management LOOKING TO STRENGTHEN YOUR FINANCIAL HEALTH? THE FIVE PILLARS TO FINANCIAL SUCCESS

Ability to meet all financial obligations.

Ability to meet short term financial obligations.

Ability to generate earnings relative to sales, assets and equity.

Ability to utilise assets to generate revenue.

CORPORATE GOVERNANCE

BUSINESS EFFICIENCY

PROFITABILITY

LIQUIDITY

FINANCIAL SUSTAINABILITY

FINANCIAL RESILIENCE

Ability to be directed and controlled.

Volatile economic environments require businesses to be as adaptable as a chameleon. Building strong financial resilience is key in order to embrace the ever changing nature and increasing challenges. Establishing a sound financial system comprises five main pillars and these pillars help companies to build financial confidence.


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OUR SERVICES

Transaction Advisory We advise on potential ways to accelerate your growth, working closely with you to achieve your strategic goals    

Business Valuation Buy Side Advisory Sell Side Advisory Deal Negotiation

Internal Management We evaluate the efficiency and effectiveness of your accounting systems, recommending you suitable financial frameworks in view of the business environment.

Financial Management

   

Accounting Processes Internal Control Framework Management Audit Corporate Governance Framework

We provide insights regarding your financial health, highlighting potential areas for improvement and give you tools for expansion.    

Financial Health Check Planning & Budgeting Working Capital Management Financial Modelling for Growth

For more information, kindly contact

Rachel Gan Victoria Ho rachelgan@bdo.com.sg victoriaho@bdo.com.sg Tel: +65 6828 9118 ext 890 Tel: +65 6828 9118 ext 841


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International Business Intelligence LOOKING TO EXPAND OVERSEAS?

THE THREE STEPS TO SUCCESSFUL INTERNATIONALISATION

MARKET INTELLIGENCE DISCOVERING YOUR OPPORTUNITIES • CUSTOMERS • COMPETITORS • REGULATIONS • ENVIRONMENT

CAPABILITIES

UNDERSTANDING YOUR STRENGTH • COMPETITIVE ADVANTAGE • UNIQUE SELLING PROPOSITION • BENCHMARKING • SUITABILITY

STRATEGIES DEVELOPING PRAGMATIC ROADMAPS • ALIGNING OPPORTUNITIES WITH CAPABILITIES • CREATING PRACTICAL SOLUTIONS • MATCHING SUITABLE BUSINESSES

In today’s interconnected world, challenges including saturated domestic markets and the need for growing revenue streams trigger a necessity for businesses to seek opportunities overseas. While internationalisation is a well-trodden path for many businesses, it remains a daunting task for others. At BDO, we aspire to provide insightful market intelligence that outlines opportunities based on your business’capabilities.


BDO | Management Consulting Services

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OUR SERVICES

Analysing and optimising company procedures and processes, befitting today’s globalised arena, resulting in more efficient operations and a more productive workforce.

Business Process Improvement

Market Feasibility

Providing comprehensive advisory and implementation for company formation in overseas markets.

International Readiness Index

International Expansion Roadmap Crafting a company’s international expansion plans in consideration of their international ambitions and available opportunities in the global market.

MAGO RK TO ET

CAPACITY BUILDING TIC OS GN LS DIA TOO

Assessing and i d e n t i f y i n g a company’s understanding of the prerequisites of internationalising their business through a structured series of internal capability measures customised to the company’s industry and intended market.

Considering a company’s internal capabilities as well as external market related factors such as local demands, competition, global trends, we can develop market-specific entry and growth strategies, tailored to company’s international business expansion plans.

Incorporation Services

Strategic Partner Selection Utilising our cohesive BDO network and extensive global connections, we play matchmaker between companies and reliable, in-country partners for various partnership needs, ranging from distributors to franchisees and joint ventures.

As experts in international markets, you can trust BDO Consultants to understand the business ecosystem and craft your companies strategic direction.

For more information, kindly contact

Nadine Jazmati nadine@bdo.com.sg Tel: +65 6829 9605

Chu Ho Ting hoting@bdo.com.sg Tel: +65 6829 9118 ext 896


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Strategic Advisory Services TAILORING WINNING BUSINESS STRATEGIES

THE FIVE GUIDING PRINCIPLES TO RECOGNISE

OFFENSE • Calculated Risks and Actions • Mobilization

DEFENSE

• Adaptability • Vision and Mission • Protect and Preserve

Operating a business in today’s climate is like entering a battlefield to fight a war. The ambiguous and hostile conditions can cause organisations to weaken and become vulnerable. Yet, some companies continue to survive and a hand full are able to dominate and build global empires.


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OUR SERVICES

The Strategic Advisory Services (SAS) team is dedicated to helping you address the specific needs of your business to ensure its long term growth

Strategic Planning

Tool Development

We identify your critical success factors and analyse the external environment so as to develop suitable strategies for execution.

We create the mechanisms that enables your to achieve your goals

 

Supply Chain Analysis Short-term & long-term strategies & objectives

 

Information Memorandum Business Plan

Implementation Strategy We execute the blueprint and establish a new platform to drive your business to greater heights  

Implementation Roadmap Monitoring Systems

For more information, Josephine Tam kindly contact josephinetam@bdo.com.sg Tel: +65 68289603

Choong Ming Sien mingsien@bdo.com.sg Tel: +65 6828 9118 ext 838


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OUR PARTNERS

OUR CLIENTS

Blush! (EUT Marketing)

Jumbo Seafood Restaurant

Ping Pong Group


BDO | Management Consulting Services 14

ABOUT BDO

North America & Carribean ARUBA BAHAMAS BARBADOS BRITISH VIRGIN ISLANDS CANADA CAYMAN ISLANDS CURACAO JAMAICA MEXICO ST LUCIA ST MAARTEN ST VINCENT & THE GRENADINES TRINIDAD & TOBAGO USA

Latin America ARGENTINA BOLIVIA BRAZIL CHILE COLOMBIA COSTA RICA DOMINICAN REPUBLIC ECUADOR EL SALVADOR GUATEMALA PANAMA PARAGUAY PERU PUERTO RICO SURINAME URUGUAY VENEZUELA

Europe ALBANIA ALGERIA ARMENIA AUSTRIA AZERBAIJAN BELARUS BELGIUM BULGARIA CAPE VERDE ISLANDS CROATIA CYPRUS CZECH REPUBLIC DENMARK & FAROE ISLANDS ESTONIA EURASIA FINLAND FRANCE GEORGIA GERMANY GIBRALTAR GREECE GREENLAND GUERNSEY HUNGARY ICELAND IRELAND ISRAEL ITALY JERSEY KAZAKHSTAN KOSOVO KYRGYZSTAN

LATVIA LIECHTENSTEIN LITHUANIA LUXEMBOURG MACEDONIA MALTA MOLDOVA MONTENEGRO MOROCCO NETHERLANDS NORTHERN IRELAND NORWAY POLAND PORTUGAL ROMANIA RUSSIA SAN MARINO SERBIA SLOVAK REPUBLIC SLOVENIA SPAIN SWEDEN SWITZERLAND TAJIKISTAN TUNISIA TURKEY TURKMENISTAN UKRAINE UNITED KINGDOM

Middle East BAHRAIN EGYPT JORDAN KUWAIT LEBANON OMAN QATAR SAUDI ARABIA UNITED ARAB EMIRATES

Sub-Saharan Africa ANGOLA BOTSWANA BURUNDI COMOROS KENYA MADAGASCAR MALAWI MAURITIUS MOZAMBIQUE NAMIBIA NIGERIA RWANDA SEYCHELLES SOUTH AFRICA

TANZANIA UGANDA ZAMBIA ZIMBABWE

Asia BRUNEI DARUSSALAM CAMBODIA CHINA (PRC) HONG KONG INDIA INDONESIA JAPAN KOREA MACAU MALAYSIA MONGOLIA MYANMAR PAKISTAN PHILIPPINES SINGAPORE SRI LANKA TAIWAN THAILAND VIETNAM

Oceania AUSTRALIA NEW ZEALAND


WHAT MATTERS TO YOU, MATTERS TO US BDO CONSULTANTS 21 Merchant Road #05-01 Singapore 058267 Tel: +65 6828 9118 | Fax: +65 6828 9111 info@bdo.com.sg | www.bdo.com.sg Copyright Š 2014 BDO CONSULTANTS

BDO CONSULTANTS, a private limited company registered in Singapore, is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. BDO is the brand name for the BDO network and for each of the BDO Member Firms.

Disclaimer This publication has been carefully prepared, but it has been written in general terms and should be seen as broad guidance only. The publication cannot be relied upon to cover specific situations and you should not act, or refrain from acting, upon the information contained therein without obtaining specific professional advice.

BDO Management Consulting Services  

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