McLeodnews FEBRUARY 2012
Don’t ignore chest pain
If you or a loved one should experience any of the signs of a heart attack — pain in the chest, shortness of breath, sweating, nausea, or a recurrent discomfort that feels like indigestion — don’t ignore the symptoms. If you are able, take an aspirin and call 911. Emergency Medical Services staff can begin treatment when they arrive at your location. To help expedite the care for cardiac patients, the American Heart Association established the Mission Lifeline program. Mission Lifeline helps medical centers such as McLeod who are equipped with the expertise and resources to administer care for heart-attack patients and to close the gaps that separate these patients from timely access to appropriate If you witness or hear complaints of chest pain by a treatments. co-worker or a visitor at one of our hospitals, the most Optimal treatment of important thing is to get that person to emergency care. l At McLeod Regional Medical Center, put the person heart attack patients can be accelerated by cooperation in a wheelchair or on a stretcher and take him or between EMS, those medical her to the Emergency Department. If you need centers that are not equipped assistance, call the Nursing Supervisor at 6768. l At McLeod Dillon, take the person to the Emergency for cardiac care, and McLeod. By working together under a Department and call the Nursing Supervisor at 1261 shared set of guidelines, these for assistance. l At McLeod Darlington, call the Patient Care professionals can save lives and improve the health of the Supervisor at 1142 or ask a Security Officer to call the communities they serve. supervisor. He or she will assess the person’s pain McLeod Cardiology and will call 911 if emergency medical transport is Outreach Director Debbie necessary. l At McLeod Loris, take the person to the Emergency Whisenhunt supports the American Heart Association in Department. Once there, notify your supervisor or their efforts. As the Cardiology call the Nursing Supervisor at 421-6063. l At McLeod Seacoast, take the person to the Outreach Director, Whisenhunt is responsible for working with Emergency Department. Once there, notify area hospitals and EMS to as your supervisor or call the Nursing Supervisor sure that heart-attack patients at 516-1822. receive appropriate and timely Chest pain is one of the main symptoms of a heart attack. The pain can be severe or just a mild feeling of discomfort. Either way, chest pain should always be evaluated by a medical professional. Chest pain can be a sign of heart disease or a symptom of a heart attack. Heart disease can lead to an attack when the arteries supplying blood to the heart are blocked. With a heart attack, time is of the essence. If adequate blood flow isn’t restored quickly, permanent damage to the heart can occur. For this reason, it is important that chest pain always be taken seriously.
How can I help?
2 Service Excellence 3 Accolades 4 Making Rounds
McLeod Values in Action 5 6 7 8
McLeod Cardiology Outreach Director Debbie Whisenhunt treatment when they present to a cardiac referral facility such as McLeod or contact (Please turn to page 11) Chest pain is not the only symptom people should recognize as a sign of a heart attack. The professionals with the American Heart Association and McLeod Chest Pain Center list the following early warning signs everyone should know: l A mild discomfort or nagging ache in the center of the chest l Recurrent discomfort that feels like indigestion l Discomfort that may increase in intensity l More intense pain with exertion that goes away with rest 60 percent of all heart-attack patients experience these early symptoms
CARING: Overcoming weight-loss barriers PERSON: Medical Staff leaders named QUALITY: ED changes seen as positives INTEGRITY: McLeod among top performers
9 Looking Ahead 10 New Board Members
service New Service Excellence stories coming as program expands to Loris, Seacoast With the addition of the McLeod Loris and McLeod Seacoast hospitals, McLeod Health now has the opportunity to make an impact on the lives of more people throughout our region than ever before. How we make that impact depends heavily on the men and women who work in those hospitals and their personal commitment to Service Excellence. Several McLeod Loris and McLeod Seacoast employees have formed a Service Excellence team to introduce the Service Excellence concepts to their colleagues. Team members are Tammy Cox, Donna Lay, Shaun Graham, David Suggs, Chevonne Duncan, Shonna Gurkin, Wendy Campbell, Celeste BondurantBell, Jeremiah Lance, Jamie Lynn Collier, Amanda Mills, Deborah Gerity, Frances Fowler, Paula Thompson, Linda Morrison, Deanna Fisher, and Marsha Canada. This group of employees has embraced Service Excellence as a defining aspect of all they do. They include formal and informal leaders, clinical and ancillary support staff, and representatives from both Loris and Seacoast campuses. They will serve as leaders who teach and encourage a culture of service to their patients and guests. In the month of February, they are helping to teach the 10 Service Excellence Standards and will help distribute more than 1,000 booklets with the Service Excellence Standards to their co-workers. Additionally, they will encourage employees to tell the stories of excellence they see in their co-workers, using the Profiles in Service Excellence tool that McLeod employees at our other divisions already use. These stories will be an important way for team members at McLeod Loris and McLeod Seacoast to celebrate the creative ways they give their patients the gift of an authentic, personal relationship — a relationship that builds loyalty with McLeod Health through each employee’s selfless actions that go above and beyond and create a “Wow!” experience for our customers. McLeod Health has collected and published nearly 1,500 of
is published by McLeod Marketing / Public Information. Celia Whitten, editor (777-2695 or CWhitten@McLeodHealth.org) Sidney Glass, photographer www.McLeodHealth.org or www.mrmc.McLeodHealth.org
Members of the McLeod Loris and McLeod Seacoast Service Excellence team introduce standards to their colleagues. these stories of excellence. Many of you have read the story of Dr. Bill Hazelwood, who personally picked up and delivered his patient’s car to the McLeod parking lot, so it would not sit along the highway in a parking lot where it was left when the patient was taken to the hospital by ambulance. Or, some of us may have recently read the story of Charmeon Hines, who noticed that some deaf visitors were lost, based on the information on their visitor’s tag. After verifying where their patient was located, Charmeon stopped what she was doing to personally escort them to find their family member. Stories such as these abound throughout McLeod Health, and more will come, as we see our patients and customers through eyes that are focused on service. At McLeod Loris and McLeod Seacoast, team members there will develop new eyes. As they learn about Service Excellence Standards, they will sharpen their vision to actively look for ways to demonstrate the McLeod Values of Caring, Person, Quality, and Integrity through acts of compassion and service to their customers. I join all of us at McLeod Health in welcoming our new friends, and I look forward to reading Profiles in Service Excellence stories about the employees at Loris and Seacoast, our most recent additions to the McLeod Family. — Cathy Lee Frederick Associate Vice President, Service Excellence
McLeod News February 2012 l
In addition to celebrating their Top 500 status, McLeod Home Health team members received the agency’s annual Pillar Awards. They are based on nominations from the entire Home Health team in recognition of their fellow co-workers. Recipients were (L to R) Betty Bazen, Michele Gainey, Anthony Telis, Vicki Godbold,and Pam Lawhon McKenzie.
McLeod Home Health named one of nation’s best McLeod Home Health has been named as one of the Top 500 Home Health agencies in the country for 2011. The only performance recognition of its kind in the home-health industry, the Top 500 HomeCare Elite acknowledgment places McLeod Home Health in the top five percent of home-health agencies in the country. McLeod Home Health Administrator Sandra Stephenson credits her seasoned staff, their commitment to excellence, and their understanding of OASIS with the company’s ability to rank as one of the HomeCare Elite. OASIS, which stands for the Outcome and ASsessment Information Set, is a group of data elements that represent core items of a comprehensive assessment for an adult home-care patient. It forms the basis for measuring patient outcomes for purposes of outcome-based quality improvement. OASIS is also a key component of Medicare’s partnership with the home-care industry to foster and monitor improved outcomes in homehealth care.
“We greatly appreciate our physicians who refer their patients to us and help us ensure that, together, we provide the highest level of quality care to the patients we serve,” Stephenson said. “It is increasingly challenging to manage the cost/quality equation,” said Amanda Twiss, CEO of OCS HomeCare, the leading provider of home-care information. “The 2011 winners demonstrate a commitment to providing patients with the best possible care while managing their business efficiently and effectively. “This year, we updated our methodology to reflect industry focus and, based on this rigorous analysis, we congratulate McLeod Home Health on being one of the top home-care agencies in the country.” HomeCare Elite is a compilation of the top-performing home health agencies by OCS HomeCare and DecisionHealth. Winners are ranked by an analysis of performance measures in quality outcomes, process measure implementation, and financial performance.
Awards and Recognition Gina Scott
Rehabilitative Services McLeod Medical Center Dillon Awarded McLeod Merit Award, January 24, 2012
Plant Operations McLeod Medical Center Dillon Awarded McLeod Merit Award, January 18, 2012
Laboratory McLeod Medical Center Dillon Awarded McLeod Merit Award, January 24, 2012 McLeod News February 2012 l
Dedicated volunteer recognized for service at Bear Essentials Gift Shop Florine Fitz, a volunteer in the Bear Essentials Gift Shop at McLeod Regional Medical Center, has been named Volunteer of the Year for 2011. The announcement was made during the annual McLeod Volunteer Recognition Luncheon held January 31 at Florence Country Club. “This is my favorite part of our recognition program — even though it is the most difficult,” said Marilyn Godbold, Director of Volunteer Services for McLeod. “We have so many volunteers who qualify because of their hard work, dependability, kindness, dedication to the job, and all of the other attributes found in many of our long-serving volunteers. “This volunteer has all of the above plus many more,” she said. “For nearly 23 years, she has worked in the same place on the same day, week in and week out. “She has always called in when she could not make it, and she has never just not shown up. The only time she doesn’t come in is if one of her sons is coming to town or if she is sick. “Each Wednesday, I know if I walk past the Gift Shop, I will see Florine working
— always in uniform and always smiling. She is sweet and kind to all — customers and staff alike — and has a great sense of humor. She is a delight to have as a volunteer and one that we have enjoyed working with for 23 years. Many thanks, Florine Fitz, for your excellent service to McLeod,” Godbold said. Fitz is the 24th recipient of the honor. During her service, she has volunteered more than 3,800 hours. Nearly 200 of the 270 volunteers who contribute outstanding service to McLeod Regional Medical Center attended the luncheon. Together, these volunteers contributed more than 39,000 hours to the medical center in 2011, with Geneva Kirkland volunteering the most hours last year with 1,418. “McLeod volunteers make a meaningful difference every day for our patients and staff,” said Administrator and Senior Vice President Marie Segars. “For our patients who are anxious and concerned about their health, our volunteers dedicate themselves to providing that human connection and loving support.
Volunteer of the Year Florine Fitz “Volunteers are wonderful role models to our employees. They speak volumes to our teams by volunteering their time and working alongside them each day on behalf of our many patients and their families.” Margaret Saverance was recognized for giving more than 15,212 hours to the medical center during her years of volunteerism with McLeod. She volunteered 900 hours in 2011. The luncheon was dedicated to four special volunteers who died last year — Emily Ford, Mary Glenn, Bill Copeland, and Billie Cunningham.
Making Rounds McLeod Florence Our sympathy is extended to Kathleen Brown on the death of her mother and to Chanetta McClary on the death of her grandbaby girl. Our prayers are with both of you.
thank you for all you have done for MICU. You are awesome! Our new director is Larry Adams, who had worked in Operational Effectiveness. A special shout-out to all of the MICU staff for staying strong during adversity, change, and transitioning! MICU staff, you rock!
Our sympathy goes to Cora Evans on the death of her grandmother.
Congratulations to those with new babies — Darlene Jackson, Amber Coker, and Ashley Rogers. Best wishes to those who are newly married — Courtney (Dowling) Freeman and Jessica (Russell) Rivers. Special thanks to Brenda Raynor who stood in as interim director. Brenda,
Congratulations to Dr. Tricia Harris and her husband on the birth of their son. Our condolences go to Peggy Lively on the recent deaths of her family members and to Diane Howell on the death of her mother.
Congratulations to Jill Eaddy and husband Chad on the January 10 birth of a daughter. Tinley Elaine weighed eight pounds, five ounces.
Congratulations to Stephanie Plummer on passing the registry to become an EEG technician! Congratulations to April Driggers, husband James, and son Caden on the December 12 birth of a baby girl, Casey Jewel.
McLeod Dillon Laboratory
Congratulations to Dee Dee McNeil for passing the medical laboratory boards administered by the American Society for Clinical Pathology. Congratulations to Geneva Hunt for being chosen to receive a Merit Award. Congratulations to our Lab staff on receiving the Pacesetter Award from the McLeod Foundation.
McLeod News February 2012 l
The Value of
McLeod Values in action
Community leaders join McLeod Board New members represent Horry, Florence counties Providing outstanding leadership, stewardship, and oversight of fiscal health continues to be the commitment of the McLeod Health Board of Trustees. With the new term that begins in February, Frank V. Boulineau III, Ronald Fowler, Dr. Tracy Ray, and Thomas Richardson are beginning their service on the McLeod Health Board of Trustees. McLeod Health and Loris Healthcare System formalized their long-standing and mutually beneficial partnership in November with a decision to affiliate. Three representatives from the Loris Com munity Hospital District, which includes Loris and Seacoast Medical Centers, were added to the McLeod Health Board. Boulineau, Fowler, and Dr. Ray are representing Horry County; Richardson represents Florence County. The McLeod Board is a governing team of professional leaders and physicians who represent the primary counties McLeod serves. Kaye Floyd-Parris of Florence is the current Chairman. “We are pleased with this opportunity to serve our region through the addition of these four influential leaders from Florence and Horry counties,” Floyd-Parris said. “Their willingness to share their time and energy is greatly appreciated by our physicians, staff, and patients.” “We are extremely appreciative of the dedication and very hard work of these volunteer board members who embrace the mission of McLeod Health in service to the community and providing the delivery of excellence in health care,” said Rob Colones, President and CEO of McLeod Health.
McLeod News February 2012 l
Frank Boulineau was appointed to the Loris board of commissioners in 2003. In 2006, he was asked to serve as the board chairman for the newly established Loris/ Seacoast Healthcare Foundation. Boulineau is a respected business and community leader. He and his wife are considered one of the primary employers along the North Strand with various businesses including Boulineau’s IGA, Boulineau’s ACE, Barnacle Beachwear, Platt’s Seafood, Boulineau’s Beach Buggies, and Boulineau Outdoor Advertising. He has served two terms as chairman of the North Myrtle Beach Chamber of Commerce and is on the board of HorryGeorgetown Technical College Foundation.
Ronald Fowler joined the Loris board in 2000. He served as chairman from 2005 until 2010. He currently is vice chairman. He is an active member of the finance and executive sub-committees. A native of the area, Fowler has a long history of serving his community. He has served on the Loris Election Commission, Horry County Board of Adjustment and Appeals, Downtown Revitalization Committee, and the advisory board for Horry County State Bank. After graduating from Wofford College in Spartanburg, he received a master’s degree from the University of South Carolina. He is a curriculum specialist at Green Sea Floyds High School and was assistant principal at Loris Middle School. He also is a funeral director at Hardwick Funeral Home in Loris.
Dr. Tracy Ray has served on the Loris Community Hospital District board as both an ex-officio and board member since 1995. In 2010, he was elected to serve as chairman of the Board of Commissioners, a position he continues to hold.
A native of Tabor City, NC, Dr. Ray is an established optometrist, practicing in Loris since 1988. He is a graduate of East Carolina University in Greenville, NC, and received a Doctor of Optometry degree from the Southern College of Optometry in Memphis, Tenn.
Thomas Richardson served on the Board of the McLeod Foundation from 1996 to 2011, serving as chairman from 2008 to 2011. He is employed with BB&T Wealth Management, where he is responsible for the administration of personal trust and fiduciary services for the Pee Dee. Richardson received a bachelor’s degree in economics from Wofford College and a juris doctor degree from Cumberland School of Law in Birmingham, Ala. He currently serves as a member of both the South Carolina Bar and the Alabama Bar.
The Value of
McLeod Values in action
McLeod Medical Staff leaders demonstrate dedication to exceptional health care
In addition to providing remarkable medical care for their own patients, these physicians also find the time to serve in leadership positions that further enhance the quality of care for all our patients. These physicians recently have been chosen by their peers to serve as Medical Staff Officers and Medical Executive Committee members for 2012. They truly lead the way to medical excellence in our community.
McLeod Regional Medical Center Dr. Dale Lusk
Dr. Andrew Rhea
Dr. Walter Connor
Chief of Staff
Dr. Dale Lusk Advanced Womenâ€™s Care
Vice Chief of Staff
Dr. Andrew Rhea Florence Neurosurgery and Spine
Dr. Walter E. Connor McLeod Family Medicine Center
McLeod Darlington Chief of Staff
Dr. D. Parker Lilly McLeod Family Medicine Darlington Dr. Parker Lilly
Dr. Bonnie Crickman
Dr. George Jacob
Vice Chief of Staff
Dr. Bonnie L. Crickman McLeod Family Medicine Darlington
McLeod Health Physician Leaders
Dr. George M. Jacob McLeod Psychiatric Associates
McLeod Dillon Chief of Staff
Dr. Michael J. Sutton McLeod Orthopaedics Dillon
Vice Chief of Staff
Dr. Walter B. Blum The Surgery Center of Dillon Dr. Michael Sutton
Dr. Walter Blum
McLeod News February 2012 l
The Value of
McLeod Values in action
Emergency Department changes seen as positives to physicians, staff, patients Emergency Services has often been called the “front door of the hospital.” It is where many patients are admitted to the hospital (45 percent of patients at McLeod Regional Medical Center). And, it is often where patients and family members form their opinions about the hospital. Recently, team members in the Emergency Department at McLeod Regional were recognized for improvements in patient satisfaction scores as a result of changes made in the way patients are seen and treated. Both physicians and staff are proud of the steps they have taken for their patients and of the positive response by patients. Length of stay (the time from a patient’s arrival to when he or she is admitted or discharged) has dropped from 215 minutes to 173 minutes. The actual “door to doctor” time (from arrival to seeing a doctor) has been reduced from 120 minutes to 51 minutes. And, the number of patients who left without being seen dropped from 4.3 percent to 2.5 percent. Other measures of patient satisfaction involving the registration process, lab tests, and staff interaction have moved up above the national average. When Mindi Bowers came to McLeod last year as the Director of Emergency and Trauma Services, as well as McLeod HeartReach, she began to look at statistics and the flow of patients. She formed a team to examine what is called “throughput” — the amount of time that a process takes. In this case, Bowers and her team looked at the steps that it takes for an Emergency Department patient to be seen and treated. “It is not good patient care to have patients waiting as long as we were,” she said. A shift in thought process was required, Bowers says — “to implement a plan with the primary goal being delivering patients to a provider, not to a bed.” By studying trends in patient flow, the team was able to determine the busiest times of the day. Some nursing shifts were adjusted to match those times of heavy traffic. A “re-zoning” process created three areas for patient care. Zone 1 is a triage area adjacent to the waiting room, with seven treatment rooms. This zone is staffed by a physician, a nurse practitioner, and a nurse. Dr. Jeremy Robertson is one of the physicians who rotates through Zone 1. “Having a physician in triage allows you to see patients immediately, instead of hours later,” he said. “Treatment can also be started within minutes of their arrival.” “With that rapid assessment, they may never need to go to another zone,” Dr. Robertson said.
McLeod News February 2012 l
Dr. Jeremy Robertson checks the vital signs of one of his patients in the Emergency Department at McLeod Regional Medical Center.
Patients who are sicker and need to be admitted or put on a stretcher can be sent to Zone 2 — rooms in the main Emergency Department for acute-care treatment. Zone 3 is an area for patients who are being observed prior to being admitted. Unlike rooms in the other two zones, Zone 3 rooms have TVs and phones. Dr. Robertson calls the restructuring a “work in progress, a good start, something we need to go with and improve.” “Overall, I think it is working well,” he said. “It is definitely a positive. Our numbers reflect that.” The nurses are pleased with positive responses from patients too. Tamara Grant and Kelley Cassidy are proud that they are able to provide better service to their patients. Both Grant and Cassidy like having sicker patients seen quickly. “Triage has become a treatment area instead of a waiting area,” Grant said. “Patients are being taken care of, and there have not been many complaints.” “Now it is smoother and everything flows,” Cassidy said. “One patient told me, ‘This is the fastest I have ever been seen’.” The physicians and staff in the Emergency Department know that having positive patient satisfaction scores does not mean they can relax. “It is a great starting point,” Bowers says. “We will continue to work on it and to perfect this process.” “We are working hard to improve patient satisfaction,” Grant said. “It starts in the ER. If you make a good impression here, it follows through to opinions about the entire hospital.”
The Value of
McLeod Values in action
McLeod among top-performing hospitals Project saves lives, reduces spending by QUEST hospitals McLeod Regional Medical Center is one of the top-performing hospitals in the country for 2011 and has been recognized for its participation in a national project that resulted in saving lives and reducing health-care spending by more than $4 billion. Over the past three years, 278 hospitals, including McLeod, participated in a national collaborative called QUEST, led by Premier Healthcare Alliance. As part of this initiative, these top-performing hospitals saved an estimated 24,820 lives and reduced
Ways McLeod & other QUEST hospitals are exceeding current industry trends & national averages • When compared to a national group with similar characteristics, the mortality rate among QUEST hospitals was 29 percent lower than national averages, according to Medicare data from federal fiscal year 2009, the most recent year of this information. • Data from the US Bureau of Labor and Statistics suggests that QUEST hospital inpatient costs increased by only about 2 percent above the rate of inflation over three years (2008-2010). In contrast, non-participant costs increased by an average of 17 percent above inflation.
Donna Isgett, Senior Vice President of Corporate Quality and Safety for McLeod, presented McLeod quality improvement outcomes to congressional leaders in Washington, DC.
health-care spending by nearly $4.5 billion. The results from the third year of the QUEST project were announced on January 18 in a Capitol Hill briefing. Donna Isgett, Senior Vice President of Corporate Quality and Safety for McLeod Health, was selected by McLeod and Premier to present McLeod quality improvement outcomes to the congressional members in Washington, DC. McLeod is among the hospitals that have optimized acute care and crossed the top-performance threshold in all three measured categories — mortality, evidence-based care, and cost, according to Premier. “McLeod and the QUEST collabora tive gave us the ability to look at our organization and our work differently,” Isgett said. “Initially, when the McLeod Quality and Safety team reviewed our
data, we thought we were doing well. “But when we compared ourselves to others, we realized we could continue to improve. For mortality, the team talked to other top performers to learn how they tested, analyzed, and measured their data to come up with better processes. “A committee of McLeod physicians, led by Dr. Alan Blaker, analyzed the data and implemented improvement processes to replicate those high-performance scores to save lives at McLeod. Now, McLeod is sharing its own learnings and best practices with others.” Premier president and CEO Susan DeVore said, “QUEST hospitals show what’s truly possible in health care. Together, they have proven that top performance can be achieved by any hospital, no matter where they are, (Please turn to page 11)
McLeod News February 2012 l
Strategies for overcoming weight-loss barriers Obstacle:
Healthy foods, such as fresh produce & fish, are expensive. I can’t afford them. Although fresh produce and fish can be more expensive, your overall grocery bill may actually be less because you’re eating less of other foods, such as chips, cookies, and ice cream. These processed foods can also be costly. Plus, you may find
that you’re eating more meals at home and fewer in restaurants. This too can save you money.
Here are suggestions to prevent your healthy eating plan from adding up at the grocery store. A recent report indicated that, with planning, the recommended daily servings of fruits and vegetables can be obtained at a very limited price. Check out your grocery store options and watch for specials. Buy grains such as oatmeal and brown rice in bulk. Food co-ops are often good for offering foods in bulk. Visit farmers markets for summertime deals. You can usually pick up the freshest produce at the lowest prices.
Consider growing some of your own produce. It’s not as hard as you might think. If you don’t have room for a garden, you can grow items such as tomatoes and peppers in outdoor pots. Eat simple meals at times. A whole-wheat peanut butter sandwich or a bowl of soup and a few pieces of fruit don’t cost much. — from Mayo Clinic: Healthy Weight for Everybody
McLeod Health Eating Well Strategy Let’s face it. Our culture has made it easy to eat unhealthily by offering cheap foods that aren’t very good for us if we eat them all the time. There also is the perception that healthy food is too expensive. So why bother? While most of us eat unhealthy, cheap food sometimes, there are definitely some strategies to help you discover how to eat healthier foods more regularly — even on a tight budget. All it takes is a game plan and a little detective work when you plan and think about your meals and snacks. All food has become more expensive during a tougher economic time. With a few ideas, you start cutting prices in all areas and breathe a little easier!
Search out the specials.
If you don’t subscribe to a local paper, you can look for the sales circular when you walk in the door of a grocery store. Look online as well before you do your weekly shop — just plug in your favorite grocery store and the word “special” in a search site. See if there are any deals or bargains you are interested in. Two-for-one or buy-one-get-one sales on foods you would actually use can significantly cut your food dollar.
Cut and print coupons.
You can find coupons in newspapers, and it’s quite easy to print out coupons online. Just put “food coupons” in any search engine. It has become more and more popular to
McLeod News February 2012 l
“coupon,” and many people develop coupon notebooks for grocery store visits. The choice is yours for couponing — a few for your favorite items or mega couponing to save big bucks. Many people love the feeling of getting more for less!
Shop in food stores that have larger packaging.
If you have lots of storage and freezer space or more mouths to feed, it pays to shop at large retailer grocery stores. You can find better prices on many healthier items. Just make sure you have plenty of storage space!
Buy local and in season.
If you purchase seasonal fruits and veggies, you can expect lower prices on most produce since there is a larger abundance. Visit local farmers markets and food co-ops regularly — prices for in-season fruits and veggies are usually lower and fresher and taste better.
Seek out and find healthy budget recipes.
Search sites make it easy to find quick, healthy, inexpensive recipes using many different types of food. Experiment and see which ones you and your family enjoy. Many times you can find easy, healthy, delicious, nutritious, and cheap meals. Take a little time today to explore all the ways you can save food dollars and eat healthily more often! — Kitty Finklea, McLeod Health & Fitness Center
American Red Cross blood drive
Special observances February is: American Heart Month, Cancer Prevention Month, National Children’s Dental Health Month, International Prenatal Infection Prevention Month, Wise Health Consumer Month Fri., Feb. 3 — Give Kids a Smile Day, National Wear Red Day Feb. 7-14 — Congenital Heart Defect Awareness Week Feb. 13-19 — Random Acts of Kindness Week Tues., Feb. 14 — National Donor Day Feb. 26-March 3 — Eating Disorders Awareness Week
Tues., Feb. 7 10 am-4 pm
Training programs Pee Dee AHEC: Identifying & Assisting Victims of Criminal Domestic Violence (Call 777-5343.) Wed., Feb. 8, 9 am-4:45 pm, Family Medicine Center, classrms A & B Pee Dee AHEC: Destructive Relationships (Call 777-5343.) Thurs., Feb. 9, 9 am-3:30 pm, Family Medicine Center, classrms A & B Pee Dee AHEC: Pediatric Wheelchair Seating & Mobility: The Decision-Making Process (Call 777-5343.) Sat., Feb. 11, 9 am-4:15 pm, McLeod Medical Plaza, conference center Pee Dee AHEC: Heart Talks 2012: National Heart Failure Guidelines (Call 777-5343.) Thurs., Feb. 16, 9 am-4:15 pm, McLeod Medical Plaza, conference center Pee Dee AHEC: 12-lead EKG 101: A Course for Beginners! (Call 777-5343.) Mon., Feb. 27, 9 am-4:30 pm, Family Medicine Center, classrms A & B Pee Dee AHEC: Who’s in Charge Here? A Course to Help Today’s Charge Nurse Deal with Tomorrow’s Challenges (Call 777-5343.) Wed., Feb. 29, 8 am-4 pm, Family Medicine Center, classrms A & B
McLeod Regional Medical Center McLeod Pavilion auditorium & Medical Plaza conference center Register for a donation time by calling 777-4214 or at www.GiveLife.org/index.cfm? Sponsor=McLeod or call 777-2005.
Bring a first-time donor and be entered into the drawing for prizes. Your donation not only saves lives but also helps McLeod get discounts on blood products.
Community events Mobile Mammography Unit Screenings (Call 777-2095.) Tues., Feb. 7, 8:30 am-4 pm, McLeod Family Medicine Timmonsville Wed., Feb. 8, 9 am-4 pm, Live Oak Medical Center, Lake City Thurs., Feb. 16, 8:30 am-4 pm, McLeod Family Medicine Johnsonville Tues., Feb. 21, 9 am-4 pm, Francis Marion University, Florence Tues., March 6, 8:30 am-4 pm, McLeod Family Medicine Timmonsville Thurs., March 8, 9 am-4 pm, Live Oak Medical Center, Kingstree Tues., March 13, 8:30 am-3:45 pm, Pate Medical Associates, Bishopville Wed., March 14, 9 am-4 pm, Williamsburg County School District, Kingstree Thurs., March 15, 8:30 am-4 pm, McLeod Family Medicine Johnsonville Mon., March 19, 8:30 am-4 pm, Town of Lamar at Piggly Wiggly, Lamar Tues., March 27, 8:30 am-4 pm, McLeod Family Medicine Lake City
McLeod Diabetes Center Monthly Support Group
(Free; call 777-6000.) Mon., Feb. 13, 6:30-7:30 pm
Peripheral Arterial Disease & Diabetes with facilitator Deborah Thomas, RN, CDE Medical Park East, Suite 290, conference room
3rd Thursday with Kohl’s Safe Seats
(monthly) Thurs., Feb. 16, 4-7 pm, Kohl’s parking lot, Florence
Kohl’s Safe Seats at the Beach (quarterly) Tues., Feb. 21, 3-6 p.m. Kohl’s parking lot, Hwys. 17 & 544, Myrtle Beach
(Free; bring child & child safety seat. Call 777-5021 for information.) McLeod News February 2012 l
Call 911 if you have chest pain (continued from page 1)
At last year’s McLeod Industry Health Fair, Todd Laliberte (R), an occupational therapist with McLeod Work Recovery, tests the grip strength of a group of employees of the City of Florence. This year’s fair, one of the Heart Month events, will be held on Thursday, February 23 at the McLeod Health and Fitness Center.
Radiothon raises funds for children Radio stations Eagle 92.9 and 103X will be broadcasting live for the 10th Annual McLeod Children’s Hospital Radiothon on Thursday, February 9, and Friday, February 10. It will be held in the McLeod Children’s Hospital Child Life Activity Center from 6 am-6 pm. The live Radiothon will air on Qantum Communications stations WEGX Eagle 92.9 and WJMX 103.3. All money raised during the McLeod Children’s Hospital Radiothon will help support specialized care, medical equipment, and programs needed in the treatment of critically ill and injured children at McLeod Children’s Hospital. During these broadcasts, listeners will hear stories of local families whose children have benefited from the care at McLeod Children’s Hospital. Listeners are invited to make a pledge, call in, or visit the hospital to share their stories. To donate, call 777GIVE (777-4483) or visit the McLeod Health Foundation website at www.McLeodFoundation.org and click on the Radiothon link. For additional information, call the McLeod Health Foundation at (843) 777-2694.
Hospitals save money, lives (continued from page 8)
what their patient mix, or their reimbursement levels. “QUEST is discovering the keys to providing the best quality care and teaching others how to replicate their accomplishments so that we don’t have pockets of excellence — we have systemwide excellence.” Through the cost-savings from these initiatives, McLeod and other not-for-profit hospitals in the QUEST collaborative can reinvest savings for care improvements in their local communities. Spanning 31 states, QUEST includes a nationwide sample of urban/rural, large/small, teaching/non-teaching, and safety-net hospitals. Together, the hospitals volunteered to transparently share data and define a common framework with consistent measures of top performance — something that has never existed in health care. During the first three years, hospitals tracked and compared their performance levels to match or exceed the top 25 percent of hospitals in all categories except cost, which was set at the top 50 percent. To reach these standards, hospitals like McLeod needed to: • Reduce mortality at least 18 percent;
McLeod News February 2012 l
the 911 systems and receive care through an EMS provider. Ninety minutes is the present standard of care for what is called the “door to balloon time.” This amount of time — opening a blocked artery within 90 minutes — is considered the highest standard of care for the best possible outcomes. At McLeod, we continually strive to meet and exceed the performance benchmarks set by both the American Heart Association and the American College of Cardiology. In 2003, McLeod opened the region’s first Chest Pain Center to serve cardiac patients in a highly specialized way. Since then, the McLeod Chest Pain Center has received accreditation. As an accredited Chest Pain Center, McLeod Health ensures that patients who come to the hospital with heart-attack symptoms are given the immediate treatment necessary to avoid as much heart damage as possible. In addition, protocol-based procedures to reduce time to treatment in the critical early stages of a heart attack are part of McLeod Health’s overall cardiac-care mission. No one is immune to heart disease. It affects all races, ages, and genders. Everyone should be aware of the risk factors for heart disease and be tested. The annual McLeod Industry Health Fair provides McLeod employees and volunteers, community members, and employees of local industries the opportunity to take advantage of valuable health screenings to assess their risk level for heart disease. This year’s Industry Health Fair will be held on Thursday, February 23, from 7:30 a.m. to 5 p.m. at the McLeod Health and Fitness Center. Some of the free screenings provided by our McLeod Health professionals include cholesterol, blood sugar, blood pressure, body mass index, bone density, and blood draw for prostate screening. Taking care of your heart is essential to leading an active and healthier life. Healthy eating, exercise, knowing heart disease risk factors, and relieving tension are all associated with improving your heart.
• Reduce the average cost of care; • Reliably deliver all evidence-based care measures to patients in the areas of heart attack, heart failure, pneumonia, and surgical care at least 84 percent of the time; • Improve the hospital experience so that patients favorably rate their stay and would recommend the facility to others; and • Eliminate preventable harm events. Most recently, McLeod and other QUEST hospitals have been driving improvement in patient experience and are already ahead of national averages. McLeod Health has been recognized numerous times for its outstanding work in quality care, best practices, and clinical outcomes as well as its physicians’ dedication to quality improve ment. The efforts to improve quality and patient safety are physician-led, data-driven, and evidence-based. Because of this commitment by strong, active physician and staff participation, McLeod has received national recognition for quality including the 2010 American Hospital AssociationMcKesson Quest for Quality Prize. McLeod is the first hospital in South Carolina to receive this prestigious honor since the inception of the national Quest for Quality Prize in 2002, which is awarded annually to one hospital in the country.
Choose Exceptional Physician Care.
Recognized nationally for its leadership and innovation in quality, safety and commitment to patient centered care, McLeod Health, supported by a system with hospitals in Florence, Darlington, Dillon, Loris and Seacoast, is dedicated to serving patients wherever they live or work. Physicians are essential to that mission. McLeod Physician Associates (MPA) is an exceptional network of more than 120 physicians in over 50 physician offices located throughout eight counties of South and North Carolina. MPA physicians and their staffs provide extraordinary medical care encompassing a large spectrum of specialties. And every one of them shares our commitment to be your most trusted and capable choice for medical excellence.
McLeod Physician Associates www.McLeodHealth.org